JP2016004422A - Service provision method and device for monitoring tool - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide support service information by making a provision monitoring tool easily utilized in order to maximize value of resources of various plants to allow the value to be clearly grasped.SOLUTION: A sum total amount diagram of service provision rate and a sum total amount diagram of customer creation value are displayed in a comparison fashion as needed. Two or more intersections are displayed when the sum total amount of customer creation value exceeds a sum total amount of service provision rate including an intersection when a sum total amount line of predictive service provision rate exceeds a sum total amount line of predictive customer creation value.

Description

  The present invention relates to a monitoring tool providing service method and apparatus applied to equipment such as industrial plants and system equipment.

  Various monitoring tools have been proposed for equipment management and maintenance.

  In Patent Document 1, in order to reduce the influence of other auxiliary parameters on the behavior of the main parameter to be monitored, a correlation graph between the fluctuation of the auxiliary parameter and the fluctuation of the selected main parameter is shown. The creation is described.

  Patent Document 2 describes that a tendency of aging deterioration and performance deterioration of a plant and system equipment is grasped, and a maintenance plan over the life of the plant is drawn up.

  Patent Document 3 describes a support system for evaluating the performance deterioration state of plant component equipment and performing an accurate and efficient operation in a power plant.

  Patent Document 4 describes that an optimum state evaluation is performed using a heat balance analysis method, a plant thermal efficiency lowering factor site is diagnosed, and the diagnostic accuracy of the thermal efficiency of the plant is improved.

  In Patent Document 5, data necessary for plant maintenance planning such as occurrence of failure, aging deterioration, preventive maintenance, life cycle cost, Weibull analysis of failure rate, useful life by depreciation, frequency of shutdown, etc. are made effective. It describes how to use it.

  Patent Document 6 describes that the implementation time is determined based on measures taken to prevent the risk of damage to each device and cost effectiveness.

JP 2004-171425 A JP 2004-170225 A JP 2004-211587 A Japanese Patent Laid-Open No. 2002-122005 JP 2003-67042 A JP 2004-133634 A

  As shown in Patent Documents 1-6, various monitoring tools have been proposed for device management maintenance. Attempts have been made to maximize the value of various plant resources, which are labor-saving, resource-saving or loss-saving, by utilizing such monitoring tools. As can be seen from the contents described in Patent Documents 1-6, attempts to increase the value of resources of various plants have been made by utilizing generated technical data. In order to maximize the value of various plant resources, it is important to utilize the generated technical data, but support service information is provided and can also be achieved by utilizing human sensitivity information. Conceivable.

  In view of this point, the present invention provides a device operation support service by making it easy to introduce and utilize a monitoring tool under a form in which a customer evaluates the service value. From the total amount and time axis on the screen, On the coordinate axis, it is possible to display the accumulated service fee information and the customer's own accumulated value information that is calculated and set by the customer. This monitoring tool is effective for saving resources, labor and loss. The purpose of this is to increase the value of plant resources by introducing.

The present invention comprises a database, screen display means and arithmetic processing means,
In the database
Monitoring tool provision record information having a record indicating that the monitoring tool for equipment management maintenance was provided as a monitoring tool provision service from the service provider to the customer,
Monitoring tool customer usage information that records the monitoring usage status of the monitoring tool captured in the customer device is stored;
Accumulated service provision fee information calculated based on the monitoring tool customer usage information is obtained, and service provision fee information including the estimated service provision fee accumulated information obtained by the forecast acquisition is obtained. A cumulative service provision fee diagram is displayed on the coordinate axis of the screen of the image display means, which is composed of a time axis, and a cumulative service service fee diagram including the predicted service provision fee cumulative diagram is displayed. ,
The service provision fee total diagram including the forecast service provision fee diagram is provided to the customer terminal via the communication line, calculated by the customer, and displayed on the screen with the time on the time axis in common. In addition, a customer creation value accumulated amount diagram screen including a predicted customer creation value accumulated value diagram based on the predicted customer creation value accumulated value is provided from the customer terminal,
Predictions by displaying screens as needed in a form that compares the cumulative service provision fee diagram including the estimated service provision fee cumulative diagram and the customer creation value cumulative diagram including the predicted customer creation value cumulative diagram Two or more intersections when the accumulated customer creation value exceeds the accumulated service provision fee, including the intersection when the accumulated service provision fee line exceeds the estimated accumulated customer creation value line A service providing method for a monitoring tool characterized by generating screen information that is displayed on a screen and shared on a customer terminal is also provided.

The present invention provides a service providing method for the monitoring tool described above.
Even after the crossing, the service provision fee accumulated value diagram and the customer creation value accumulated value diagram are continuously displayed on the screen in a contrasting manner, and the difference between the two accumulated value diagrams is displayed on the screen over time. And providing a service providing method for a monitoring tool characterized by providing a customer terminal with a difference screen between the cumulative amount diagrams displayed on the screen including the display of intersections.

In the service providing method for the monitoring tool described above, the present invention provides the customer terminal with information indicating that there has been a crossing indication or that the difference is equal to or greater than a predetermined value,
Provide a modified service provision fee total line diagram screen, including the revised forecast service charge total diagram, to the customer terminal via the communication line, calculated by the customer, and share the time on the time axis. A modified customer creation value cumulative value diagram screen including a modified predicted customer creation value cumulative value diagram based on the predicted changed customer creation value cumulative value displayed on the screen, Provided by the customer terminal,
A modified customer creation value line diagram that includes a modified service service charge line diagram that includes a revised forecast service charge line diagram and a modified forecast customer creation value line diagram By displaying the screen at any time in a contrasting form, a new intersection is displayed when the changed accumulated customer creation value exceeds the changed accumulated service provision fee,
Even after the new intersection, the service provision fee accumulated value diagram and the customer creation value accumulated value diagram continue to be displayed on the screen in a contrasting manner, so that the difference between the two accumulated value diagrams is displayed over time. A service providing method for a monitoring tool, characterized by providing a customer terminal with a difference screen between both cumulative amount diagrams that are displayed and displayed on a screen including a display of a new intersection, is provided.

  According to the present invention, in the service providing method for the monitoring tool described above, a customer creation including a service provision fee accumulated amount diagram including a predicted service provision fee accumulated amount diagram and a predicted customer creation value accumulated amount diagram on a screen is provided. Provided is a service providing method for a monitoring tool characterized by displaying a cumulative value of raw value diagram in stages.

  The present invention provides a service providing method for a monitoring tool characterized in that, in the service providing method for the monitoring tool described above, a customer creation value accumulated amount diagram is linearly displayed in the accumulated amount direction.

  According to the present invention, in the service providing method for the monitoring tool described above, the service charge cumulative amount diagram is linear or non-linear in which the cumulative amount increases with the passage of time, and the cumulative amount increases with the passage of time. A service providing method for a monitoring tool, characterized in that it is combined with a customer creation value accumulated amount diagram that forms a straight line or a non-linear shape, or forms a straight line in the accumulated amount direction.

  The present invention provides a monitoring infrastructure including a device status monitoring infrastructure, a device predictive maintenance infrastructure, an online thermal efficiency monitoring infrastructure, a thermal efficiency diagnostic infrastructure, and a tachometer device diagnostic infrastructure provided to the customer in the service providing method for the monitoring tool described above. Based on whether the provision of services is independent or combined, the service creation fee cumulative diagram including the predicted service provision fee cumulative diagram and the customer creation value cumulative diagram including the predicted customer creation value cumulative diagram A service providing method for a monitoring tool characterized by displaying on a screen is provided.

  The present invention provides the service providing method for the monitoring tool described above, wherein two intersections are displayed on the screen with a time difference.

  According to the present invention, in the service providing method for the monitoring tool described above, it is possible to display the service provision fee accumulated amount diagram including the intersection display and the customer creation value accumulated amount diagram in the same form on the customer terminal. Thus, a service providing method for a monitoring tool characterized by forming a value sharing navigation screen is provided.

The present invention comprises a database, screen display means and arithmetic processing means,
In the database
Monitoring tool provision record information having a record indicating that the monitoring tool for equipment management maintenance was provided as a monitoring tool provision service from the service provider to the customer,
Monitoring tool customer usage information that records the monitoring usage status of the monitoring tool captured in the customer device is stored;
Accumulated service provision fee information calculated based on the monitoring tool customer usage information is obtained by forecast, and service provision fee accumulated information including the predicted service provision fee accumulated information is obtained and obtained. The estimated service provision fee accumulated amount diagram is displayed on the coordinate axis of the screen of the image display means composed of the time axis, and the service provision fee accumulated amount diagram including the predicted service provision fee accumulated amount diagram is displayed. ,
A service service charge total line diagram screen including the predicted service service charge total line map is provided to the customer terminal via the communication line, calculated by the customer, and displayed on the screen with a common time on the time axis. In addition, a customer creation value accumulated amount diagram screen including a predicted customer creation value accumulated value diagram based on the predicted customer creation value accumulated value is provided from the customer terminal,
By displaying the service provision charge total line diagram including the forecast service charge total line chart and the customer creation value total line chart including the predicted customer creation value total line chart in a form that is compared with each other, Two intersections when the accumulated customer creation value exceeds the accumulated service provision fee, including the intersection when the estimated service provision fee accumulated line exceeds the estimated customer creation value accumulated line A service providing apparatus for a monitoring tool, characterized in that screen information displayed on the screen and shared on a customer terminal is generated.

The present invention provides a service providing apparatus for the monitoring tool described above.
Even after the intersection, the service provision fee accumulated value diagram and the customer creation value accumulated value diagram continue to be displayed on the screen in a contrasting manner, and the difference between the accumulated value diagrams is displayed on the screen over time. And providing a service providing apparatus for a monitoring tool, characterized in that a difference screen between the cumulative total diagrams displayed on the screen including the intersection display is provided to the customer terminal.

In the service providing apparatus for the monitoring tool described above, the present invention provides the customer terminal with information indicating that there has been a crossing indication or that the difference is greater than or equal to a predetermined value.
A modified service provision fee total diagram, including the revised forecast service provision fee diagram, is provided to the customer terminal via the communication line, calculated by the customer, and the time on the time axis is shared. A modified customer creation value cumulative value diagram screen including a modified predicted customer creation value cumulative value diagram based on the predicted changed customer creation value cumulative value displayed on the screen, Provided by the customer terminal,
A modified customer creation value line diagram that includes a modified service charge sum line diagram that includes a revised forecast service charge sum line diagram and a modified forecast customer creation value sum chart By displaying the screen at any time in a comparative form, a new intersection is displayed when the changed accumulated customer creation value exceeds the changed accumulated service provision fee,
Even after a new intersection, the service provision charge accumulated value diagram and the customer creation value accumulated value diagram are continued and displayed on the screen in a contrasting manner, so that the difference between the two accumulated value diagrams is displayed over time. Provided is a service providing apparatus for a monitoring tool, characterized in that a difference screen between the cumulative line diagrams displayed on the screen including a display of a new intersection is provided to a customer terminal.

  As described above, the present invention makes it possible to display the service fee accumulated amount information and the customer creation value accumulated amount information calculated and set by the customer on the coordinate axis composed of the accumulated amount and the time axis. It is possible to evaluate the service value when the customer predicts the service value and at the time of the actual measurement when the effect is confirmed, so that the accumulated value information of both is on the screen and the accumulated value of creation exceeds the accumulated service fee. The time of intersection is displayed, and the effect of service provision on the introduction of monitoring tools is clarified in a form shared with customers, promoting resource saving, labor saving, loss saving, and increasing the value of various plant resources It becomes possible to make it.

The figure which shows the typical example of the steam turbine plant as an example of the steam power plant to which the Example of this invention is applied. The figure which shows the information system 31 to which a present Example is applied. 1 is a diagram illustrating a computer system 41. FIG. The figure which shows an example of the vapor | steam expansion diagram used by a present Example. The figure which shows the service menu which is the concept of the monitoring tool of the provided service provided to a customer from a service provider in a present Example. The figure which shows the state which performs the state monitoring 61 by a plant apparatus soundness online monitoring tool. The figure which shows the example of an online rotation apparatus state monitoring tool. The figure which shows the example of an online thermal efficiency monitoring tool. The figure which shows the example of a rotating equipment diagnostic and improvement tool. The figure which shows the example of a thermal efficiency diagnostic / improvement tool. The figure which shows the form of an Example with a block. Drawing displayed on screen showing creation value examples by resource saving. The figure which shows the method of displaying on the screen 300 at any time in the form which contrasts A service provision fee accumulated amount line and B customer creation value accumulated amount line. The figure which shows the method of displaying on the screen 300 at any time in the form which contrasts A service provision fee accumulated amount line and B customer creation value accumulated amount line. The figure which shows the method of displaying on the screen 300 at any time in the form which contrasts A service provision fee accumulated amount line and B customer creation value accumulated amount line. The figure which shows the method of displaying on the screen 300 at any time in the form which contrasts A service provision fee accumulated amount line and B customer creation value accumulated amount line. The figure which shows the method of displaying on the screen 300 at any time in the form which contrasts A service provision fee accumulated amount line and B customer creation value accumulated amount line. The figure which shows the method of displaying on the screen 300 at any time in the form which contrasts A service provision fee accumulated amount line and B customer creation value accumulated amount line. The figure which shows the method of displaying on the screen 300 at any time in the form which contrasts A service provision fee accumulated amount line and B customer creation value accumulated amount line. The figure which shows the method of displaying on the screen 300 at any time in the form which contrasts A service provision fee accumulated amount line and B customer creation value accumulated amount line. The figure which displays the screen which shows the creation value example by labor saving. The figure which shows the pattern of a monthly service charge. The figure which displays the screen which shows the creation value example by labor saving.

  Embodiments of the present invention will be described below with reference to the drawings.

  FIG. 1 shows a typical example of a steam turbine plant as an example of a steam power plant to which an embodiment of the present invention is applied. The configuration of the steam turbine plant is not limited to this example, and various examples have been reported. The present embodiment is not limited to these examples, and is applied to a plant that requires various types of best thermal efficiency. Hereinafter, the present embodiment will be described using the example shown in FIG.

  It is estimated by using a computer program provided with exchange of energy between each steam unit device from operation data such as temperature and pressure measured in the steam turbine plant. The amount of state (temperature, pressure, enthalpy, flow rate) at the inlet and outlet of each steam unit equipment is determined by clarifying the exchange of energy. These state quantities are called “heat balance” and are important information for performance management. Calculation software is used to determine the heat-on balance. Optimal heat balance is, for example, feed water flow rate (t / h) input value / measured value, condensate flow rate (t / h) input value / measured value, turbine efficiency (%) output value / measured value, boiler efficiency (%) input / output Expressed by thermal / loss method.

  A steam turbine plant 1 includes a boiler 2 as a heat source, a parallel steam turbine 3 that introduces generated steam, a condenser 4 that cools work steam and condenses it, and a feed water pump 5 connected to the condenser 3. , Water heaters 6, 7, 8, 9, 10 having a plurality of stages for heating the water supplied from the water supply pump 5, the boiler water pump 11 for feeding the heated water into the boiler 2, and these devices It consists of piping 15-27 provided for connection. Here, these individual devices are referred to as steam unit devices.

  A pipe 16 is provided branching from the pipe 15, and a part of the steam from the boiler 2 is introduced into the final feed water heater 10. The steam led out from the final feed water heater 10 is sequentially introduced and led out to the feed water heater 9-6 in the previous stage, and finally led out to the condenser 4 to become condensate.

  Part of the steam is led out from the middle stage of the steam turbine 3 and introduced into part of the feed water heater. For example, the steam derived from the high stage is introduced to the feed water heater 7, and the steam from the low stage is led to the first feed water heater 6.

  The steam plant shown in FIG. 1 is well known for its overall configuration and the configuration and operation of the steam unit equipment.

  In the present embodiment, each pipe is provided with a sensor that is a measuring instrument that measures the flow rate of the flowing steam or the amount of water supply, and a thermometer that measures the temperature of these fluids. In FIG. 1, only one sensor is described for each pipe, but a plurality of sensors are naturally provided for each pipe. The enthalpy and entropy of the fluid flowing down each pipe are clarified by the measurement information measured by these sensors. These measurement techniques are also well known.

  In the present embodiment, such a steam power plant is provided with a power plant operation support service providing system (power plant management computer system) 300, which is connected to a maintenance service center computer system 400 of an external maintenance center. Is done. The maintenance service center computer system 400 corresponds to a customer terminal 201 described later or is connected to the customer terminal 201.

  FIG. 2 shows an information system 31 to which this embodiment is applied.

  In FIG. 2, the information system 31 includes an in-house run 31, an event bus 32, and a process data bus 34. A personal computer (PC) and a plant server 36 in each part of the in-house are connected to the in-house run 31. The above-described plant server 36, server management client, and duplex PIO computer are connected, and the process data bus 34 is configured by connecting the above-described duplex PIO computer and duplex PIO device. This configuration is also well known.

  In this embodiment, the control device shown in FIG. 2 is used. This control device uses a graph data input function, calculation of correlated parameters, incorporation of user-defined equations, adjustment of vapor expansion line, heat output setting, equipment deterioration Specific functions such as diagnosis can be added, and data can be input / output to / from external files.

  In addition, it enables setting of boundary conditions, setting of each company (by user, by steam plant), steam expansion line, calculation of the required main steam amount relative to the power generation amount, and steam unit equipment deterioration diagnosis.

  FIG. 3 is a diagram for explaining the computer system 41. In FIG. 3, the computer system 41 includes a computer 42 as a thermal efficiency calculation unit, is connected to a sensor 43, takes in measurement data, and receives external information to which an external input device 44 is connected. This external information includes software such as a computer program. The acquired data is A / D converted by the converter, converted into a digital signal, and taken into the CPU 46. The CPU 46 performs arithmetic processing with reference to various information stored in the memory 47 as a database to generate required data. The generated data is output to the external output device 48. The external output device 48 is an image display device in many cases. The computer 42 itself has a screen. This configuration is also well known.

  FIG. 4 is an example of a vapor expansion diagram used in the present embodiment, which illustrates the vapor expansion diagram, and such a vapor expansion diagram is well known. Operational data is identified from the temperature, pressure, etc. shown in the steam expansion diagram, heat balance analysis is applied from the operational data, heat balance is determined, and the reference plant is a performance change for each steam unit device including external effects An efficiency model and a current plant efficiency model are formed. A method for applying the heat balance analysis method to obtain the heat balance is described in detail in Patent Document 3.

  FIG. 5 is a diagram showing a service menu which is a concept of a provided service monitoring tool provided from a service provider to a customer in the present embodiment. For the purpose of maximizing operating resource value through labor saving, resource saving, and loss saving (expenditure avoidance), for example, plant equipment health online monitoring tool, online rotating equipment status monitoring tool, rotating equipment diagnosis / improvement tool, online thermal efficiency monitoring tool and Thermal efficiency diagnosis and improvement tools are provided to customers by service providers. As the monitoring infrastructure, tools for plant equipment health online monitoring, online rotating equipment status or online thermal efficiency monitoring, and tools for diagnosis / improvement are provided, but only one of the tools may be provided. When these tools are provided, the provision status can be expressed in a five-stroke shape as shown in FIG.

  In addition to the five monitoring tools that can be expressed in the five-stroke shape, a state monitoring big data infrastructure may be additionally provided. Further, in addition to the five monitoring tools that can be expressed in a five-stroke shape, various monitoring display tools for displaying the device status may be additionally provided.

  The plant equipment health online monitoring tool is typically a tool configured by pattern recognition technology, and is a tool for performing visualization and prediction by monitoring the health of the entire plant equipment online. Generate information that leads to labor saving, resource saving and loss saving from predictive maintenance software.

  The online rotating equipment state monitoring tool and the online thermal efficiency monitoring tool form a visualization system for the state of each piece of equipment and generate visible information about the state. The online rotating equipment state monitoring tool is a monitoring tool focusing on vibration. The online thermal efficiency monitoring tool focuses on heat balance.

  These two monitoring tools perform state monitoring by software sensor & IT to generate labor saving information, and from this state monitoring, resource saving and loss saving can be promoted.

  The rotating device diagnosis / improvement tool and the thermal efficiency diagnosis / improvement tool can constitute a system that considers individual devices. Resource saving information is generated by increasing output by improving thermal efficiency and optimizing fuel saving operation. Loss-saving information is generated by securing opportunity revenues through equipment diagnosis and advance maintenance.

  FIG. 6 shows a state in which the state monitoring 61 is performed by the plant equipment health online monitoring tool. An operator console 62 and control devices 64A, 64B, 64C and 64D are connected via a repeater 62. Individual sensors 65A to 65D are connected to the control devices 64A to 64D, and control signals 66A to 66D are output. Each sensor inputs monitoring data described in the state monitoring item 67. Examples of the state monitoring items include vibration data, lubricating oil data, efficiency data, heat generation temperature data, appearance data, and sound data such as abnormal noise.

  In such a plant network, the health monitoring of the entire plant equipment is performed based on data collected by the data collecting means 63 connected to the repeater 62. The monitoring is performed by previously recognizing a frame transmitted at a fixed period by pattern recognition and comparing it with frame reference information.

  FIG. 7 shows an example of an online rotating equipment state monitoring tool. Eigenmode determination parameter data is acquired for each device, and collected and edited in time series as shown in a format 71. When the editing is completed, it is stored in the database as shown in the format 72. The stored data has its maximum value, minimum value, instantaneous value, average value, standard deviation, and frequency distribution calculated by the calculation means, processed into a display format, and displayed on the display means.

  FIG. 8 shows an example of an online thermal efficiency monitoring tool. The heat input and output are measured 71 for each device, the heat balance is calculated 72 for the device based on the obtained high accuracy data, and compared with the heat balance of the high accuracy measurement data of the reference value. The overall heat balance is determined 73, the degree of contribution that the performance of the device gives to the thermal efficiency is calculated 74, and the thermal deterioration factor device is monitored 75.

  FIG. 9 shows an example of a rotating device diagnosis / improvement tool. The vibration measuring device 91 for rotating part diagnosis detects a displacement / speed danger level 92, a displacement / speed attention level 93, and a displacement / speed normal level 94 by a simple diagnosis 92. Based on these detected levels, a precision diagnosis 95 is made. In this precise diagnosis, the measured sound is taken into account. Through the precise diagnosis, the misalignment and the imbalance state are specified, and the diagnosis results are output as the diagnosis result A, the diagnosis result B, and the diagnosis result C. If the diagnosis result is A, an emergency stop and a measure 96 indicating that repair, cleaning, and adjustment are required are output. If the diagnosis result is B, the monitoring frequency is increased by increasing the measurement frequency, and a countermeasure 97 indicating that repair is required within a few months is output. When it is diagnosed that the progress of damage is accelerated, the rank is raised to diagnosis A.

  If the diagnosis result is C, a diagnosis that there is no abnormality is made, and no special countermeasure is output. When the measurement result shows that the deterioration tendency is accelerated, the rank is set to the diagnosis result B.

  FIG. 10 shows an example of a thermal efficiency diagnosis / improvement tool. Main steam flow temporary input 101, high-pressure / medium-pressure turbine bleed amount home 02, high-pressure / medium-pressure turbine internal heat balance calculation 103, and high-pressure / deaerator heat balance calculation 104 are determined to determine whether the assumed bleed amount is appropriate. 105. A generator output calculation 106 is performed, and it is determined 107 whether or not the generator output is appropriate. A low pressure turbine internal efficiency temporary input 108, a low pressure turbine bleed amount assumption 109, a low pressure turbine internal heat balance calculation 110, and a heat balance calculation 111 around the low pressure heater are made to determine whether the assumed bleed flow rate is appropriate 112. A generator output calculation 113 is performed, it is determined 114 whether the generator output is appropriate, and a plant efficiency calculation 115 is performed.

  The monitoring tool is not limited to the tools described above.

  FIG. 11 is a block diagram showing an embodiment of the present invention. The items described in FIGS. 1 to 10 are related to each other. In FIG. 11, a monitoring tool providing service device 200 of a service provider is connected online to a customer terminal, that is, a customer terminal 201 via a communication line 210 such as the Internet.

  Various monitoring tools such as the monitoring tool shown in FIG. 5 are provided to the customer from the service provider. Based on the provision of this monitoring tool, the information processing shown below is performed, and the processed information is formed and presented as screen information, which is effectively used for equipment maintenance in various devices (including plants) of the monitoring tool. Will be planned.

  From the customer terminal 201, monitoring tool usage information, apparatus status monitoring information, predicted creation value information and creation value accumulated amount information are transmitted to the monitoring tool providing service apparatus 200. That is, the creation value accumulated amount information including the predicted creation value information is transmitted. The creation value accumulated amount information includes the creation value accumulated amount information measured and confirmed by the monitoring tool providing service. Therefore, in this embodiment, predicted creation value information, actual creation value accumulated amount information, and creation value information that collectively refers to these are used. The same applies to service information. The creation value accumulated amount information including the predicted creation value information may be directly input by the monitoring tool providing service device 200 without using the communication line 210.

  The monitoring tool providing service device 200 includes an input unit 202, an arithmetic processing unit 203, an output unit 204, a database 205, and a screen display unit 206. These means are connected by a data line 207.

  From the customer terminal 201, customer creation value accumulated amount information including monitoring tool customer use information, customer device state monitoring information, and predicted customer creation value information is input via the input means 202.

  The database 205 stores monitoring tool provision records, service provision fee calculation methods, and various types of image information. The image information includes various diagrams displayed on the screen by the screen display unit 206.

The arithmetic processing means 203 is
・ Instructions for displaying the cumulative service provision fee diagram ・ Instructions for displaying the cumulative customer creation value diagram ・ Specific indication instructions for the timing of the two intersections ・ Customer cumulative service diagram and the customer confirmed after the two intersections Performs calculation processing for instructing continuous display with the creative value cumulative amount diagram and for displaying the difference between the cumulative value diagrams. Information generated by these arithmetic processes is exchanged so as to be shared with customers.

  The output unit 204 is a unit that transmits to the customer terminal 201 for information sharing by providing the customer with the information generated by the calculation process. In addition, the calculation result obtained by the calculation process can be displayed on the screen display unit 206 and can be output to a print recording unit (not shown).

  The data tool 205 is acquired based on the monitoring tool customer usage information, the monitoring tool customer usage information in which the monitoring tool is captured and mounted on the customer device, and recorded that the monitoring tool is in the monitoring usage state. The customer apparatus status monitoring information and the service provision fee calculation method for calculating the service provision fee amount predetermined for the monitoring tool provision service by the service provider are stored.

  The screen display means 206 is provided with a display screen, and displays various pieces of information that have been arithmetically processed on the display screen, in particular, the generated next drawing.

  Accumulated service provision fee information calculated based on the monitoring tool customer usage information is obtained by forecast, and service provision fee accumulated information including the predicted service provision fee accumulated information is obtained and obtained. The estimated service provision fee accumulated amount diagram is displayed on the coordinate axis of the screen of the image display means composed of the time axis, and the service provision fee accumulated amount diagram including the predicted service provision fee accumulated amount diagram is displayed. The

  A service service charge total line diagram screen including the predicted service service charge total line map is provided to the customer terminal via the communication line, calculated by the customer, and displayed on the screen with a common time on the time axis. In addition, a customer creation value accumulated amount diagram screen including a predicted customer creation value accumulated amount diagram based on the predicted customer creation value accumulated value is provided from the customer terminal.

  By displaying the service provision charge total line diagram including the forecast service charge total line chart and the customer creation value total line chart including the predicted customer creation value total line chart in a form that is compared with each other, The intersection when the customer creation value accumulated value exceeds the service provision fee accumulated value is displayed.

  By displaying the service provision charge total line diagram including the forecast service charge total line chart and the customer creation value total line chart including the predicted customer creation value total line chart in a form that is compared with each other, Two intersections when the accumulated customer creation value exceeds the accumulated service provision fee, including the intersection when the estimated service provision fee accumulated line exceeds the estimated customer creation value accumulated line The screen information displayed on the screen and shared on the customer terminal is generated.

  An intersection at the time of prediction is sometimes called a prediction intersection, and an intersection at the time of actual measurement is called an actual intersection. Both intersections are collectively called intersections.

  Even after the crossing, the service provision fee accumulated value diagram and the customer creation value accumulated value diagram are continued and displayed on the screen in a contrasting manner, so the difference between the two accumulated value diagrams is displayed on the screen over time. Then, a difference screen between the cumulative amount diagrams displayed on the screen including the display of the intersection is provided to the customer terminal, for example, every month. It is not limited every month, and information can be exchanged based on the period exchanged with the customer.

  The exchange of the shared value navigation screen described above between the service provider terminal and the customer terminal suffices to be performed on a monthly basis, but may be performed on a weekly basis or on a daily basis, and the period is arbitrary. Therefore, the shared value navigation screen indicates a screen exchanged between the service provider terminal and the customer terminal. This embodiment is characterized by the generation of this shared value navigation screen.

  On the coordinate axis consisting of the cumulative amount and the time axis, it is possible to compare and display the service fee accumulated amount information and the customer creation value accumulated amount information calculated and set by the customer himself. In the form of evaluation at the time of prediction and actual measurement, the cumulative amount information of both is displayed on the screen, the time when the creative value accumulated value exceeds the accumulated service fee is displayed, respectively, and the effect of providing services for introducing monitoring tools Will be clarified in a form shared with customers, information exchange will be promoted, resource saving, labor saving and loss saving will be promoted, and the resource value of various plants will be increased. The form of the shared value navigation screen will be described with reference to the following drawings.

  FIG. 12 is a drawing 300 in which a creation value example by resource saving is displayed on the screen. As described above, the screen 300 is represented in the coordinate axis format including the accumulated amount and the time axis. The cumulative amount and the numerical values shown on the time axis are reference data. FIG. 12 shows a pattern in which monthly service charges are accumulated to the right.

  In FIG. 12, a service provision charge accumulated amount diagram A based on service provision charge accumulation amount information generated by the service provider is displayed in advance. In such a state, the customer creation value accumulated amount diagram B based on the customer creation value accumulated amount information is displayed over time with a common time axis. The data for the customer creation value accumulated amount diagram B is the accumulated amount that the customer recognizes and evaluates the effectiveness of the monitoring tool as the service value.

  In the case of this example, the service provision fee was provided during the four periods from 1 to 4. All of them were set to a service provision fee in the form of a flat shape. Therefore, the service provision fee calculation method stored in the data database may be calculated in a simple flat form. The service provision fee may be changed. When a plurality of monitoring tools are provided, a calculation formula corresponding to the provision of each monitoring tool is adopted.

Based on the status monitoring acquisition information, the service provision fee calculation method is used, the service provision fee by the monitoring tool monitoring service is calculated, and the service provision fee including the predicted service provision fee cumulative amount diagram as the accumulated service provision fee It is displayed on the screen of the screen display means 206 as a cumulative amount diagram.

  The B customer creation value accumulated amount line is generated by the customer. In order to facilitate the generation of the B customer creation value accumulated line by the customer, the service provision fee accumulated line diagram including the estimated service provision accumulated charge line diagram is provided to the customer terminal 201 as the accumulated service provision fee. The B customer creation value accumulated amount line generated on the drawing provided on the side can be written. A tool for this is provided from the service provider side to the customer side. The B customer creation value accumulated amount line by the customer is provided to the monitoring tool providing service device 200. As a result, the service provision charge total line diagram including the predicted service provision total charge line chart and the customer creation value total line chart by the customer are compared on the screen of the screen display means 206 of the monitoring tool provision service apparatus 200. Displayed in the form.

  On the screen from both accumulated amount diagrams, intersections where the accumulated customer creation value exceeds the accumulated service provision fee are generated and computerized. The intersection information is used for various types of information processing. It is recommended that prior discussions and adjustments be made to generate this intersection. The customer creation value accumulated amount diagram B is provided from the customer side so as to intersect. When the B customer creation value accumulated amount line has the A service provision fee accumulated amount line, the customer can predict and set this intersection from a rule of thumb. Therefore, the B customer creation value accumulated amount line is a diagram set by the customer. This predicted intersection is a point on the time axis where the accumulated service provision fee exceeds the accumulated customer creation value.

  Normally, the accumulated value of customer creation after the intersection is above the accumulated service provision fee. In this figure, it is set by the customer so that an intersection occurs in the second year.

This predicted intersection time is specified on the screen and is visible. The screen in which the predicted intersection time is specified is provided to the customer terminal 201 and can be confirmed on the customer side. The predicted intersection time set in this way is an important starting point for evaluation of subsequent effects. The actual intersection that is actually measured and formed thereafter is aimed at the predicted intersection, and the intersection state including both intersections becomes the subject of the exchange of the shared value navigation screen. The predicted cross-indicated C _1, the actual cross shown in C _2, and displays the cross collectively both in C.

  If the time of intersection when the accumulated customer creation value exceeds the accumulated service provision fee is displayed, it is confirmed after the intersection on the accumulated A service fee accumulation line and the accumulated B customer creation value line. The service provision fee accumulated amount diagram and the customer creation value accumulated amount diagram are displayed on the screen as needed. The service provision fee accumulated line diagram and the customer creation value accumulated line diagram may be extended as if the A service provision fee accumulated line and the B customer creation value accumulated line are displayed as dotted lines. It may be changed by the provider and customer, and may be indicated by a solid line. Both diagrams are displayed in the figure. Thus, the difference between the two accumulated amount lines is displayed on the screen as needed. This difference represents the profit that the customer has gained by providing the service.

  In this example, service provision fees 1 and 2 are set before the intersection, and 3 and 4 are set after the intersection.

FIG. 13 to FIG. 20 show a method of displaying the A service provision fee accumulated amount line and the B customer creation value accumulated amount line on the screen 300 as needed. In these drawings, X represents a service provision fee X, X ₁ represents a predicted service provision fee, X ₂ represents an actual service provision fee, A represents a cumulative service provision fee line, A ₁ indicates a predicted service provision charge accumulated amount line, indicated by a dotted line, A ₂ indicates an actual service provision accumulated charge line, indicated by a solid line, B indicates a service provision accumulated charge line, and B ₁ shows the predicted service providing fee cumulative lines, indicated by dashed lines, B ₂ denotes the actual service provision fee cumulative line, indicated by a solid line. C has already been described. A ₁ ′ and B ₁ ′ indicate that A ₁ and B ₁ are arbitrarily changed and modified by both parties. Monthly and cumulative service charges are reference figures.

FIG. 13 shows an initial screen. On the screen, an A ₁ predicted service provision fee accumulated amount line for the predicted service provision fee accumulated amount calculated based on the forecast service provision fee X ₁ (part 1) (part 2) is set. In the initial screen, this A ₁ prediction service provision fee accumulated amount line becomes the A service provision fee accumulated amount line.

  A service provision fee cumulative amount diagram screen, which is a predicted service provision fee cumulative amount diagram, is provided to the customer terminal 201 via a communication line. The customer terminal 201 can display the transmitted screen and write the customer creation value accumulated amount diagram on the screen.

Figure 14 is a customer value creation Back shows provide status and A ₂ real service providing fee cumulative diagram of X ₂ real service providing fee. In this figure, the line of A ₁ prediction service providing fee cumulative line in order to simplify and has a superimposed form A ₂ real service providing fee cumulative line, the both divergence, i.e. the deviation occurs Sometimes. The same applies to the following drawings.

FIG. 15 shows a screen for creating customer value. At this stage, the customer creates prediction information based on the calculation of the customer creation value by utilizing the service-provided monitoring tool, and forms a predicted customer creation value accumulated amount line. In this way, the predicted customer creation value accumulated amount line is set. FIG. 15 shows the B ₁ predicted customer creation value accumulated amount line (predicted primary improvement). The B ₁ predicted customer creation value accumulated amount line is the B customer creation value accumulated amount line.

  The formed B customer creation value accumulated amount line is added to the screen shown in FIG. 14 and becomes as shown in FIG. When creating customer value, this figure marks the 1.5th year.

15, gradient of B ₁ prediction customer creation value cumulative total line is greater than A ₁ prediction service providing fee cumulative line, A ₁ prediction service providing fee cumulative line and B ₁ prediction customer creation value Accumulated Intersection C where the line intersects appears. This intersection is a C ₁ prediction intersection. Start point information is formed by a C ₁ prediction intersection, hereafter, it traces on him a C ₁ prediction crossing is made. The B customer creation value accumulated amount line is provided to the monitoring tool providing service device 200 which is a terminal of the service provider, and becomes a screen 300 shown in FIG. This figure is immediately sent to the customer terminal 201. This screen can be created on the terminal by the customer itself, but the drawing created in the monitoring tool providing service device 200 is given priority. The same applies to the following drawings. A value-sharing navigation screen is created over time and recognized as a common screen.

Although referred to as the B ₁ predicted customer creation value accumulated amount line (predicted primary improvement), in this embodiment, when an improvement that causes a crossing is made, it will be referred to as primary and secondary improvement.

FIG. 16 shows a C ₂ actual intersection where the A ₁ prediction service provision fee accumulated amount line and the B ₁ predicted customer creation value accumulated amount line actually intersect. Customer value creation increases as the A ₂ real service providing fee cumulative increases have been made, will gradually increase. The B ₂ actual customer creation value accumulated amount line increases and crosses the A ₂ actual service provision fee accumulated amount line. The C ₂ real primary improving the advent of the real intersection that has been achieved is known to the service provider and the customer side. C ₂ actual intersection will represent the actual primary improvement information of the trace result. In a typical case, C ₂ real intersection coincides with C ₁ prediction intersecting at a time.

  Two intersections when the accumulated customer creation value exceeds the accumulated service provision fee, including the intersection when the estimated service provision fee accumulated line exceeds the estimated customer creation value accumulated line The screen information is displayed as described above, and screen information shared on the customer terminal is generated.

  FIG. 17 is a diagram showing that service charge accumulation and customer value accumulation continue even after crossing.

C ₂ real crossing after the is continued service providing fee cumulative diagrams and customer creation value cumulative diagram is even, is a screen displayed in a form to be compared, with the difference over time between both cumulative diagram in The difference screen between the two cumulative amount diagrams displayed on the screen including the display of the intersection is provided to the customer terminal.

FIG. 18 shows a screen when improvement is added to customer value improvement. B ₂ Actual customer creation value cumulative line curve is bent at D point. In the C ₂ real intersection after as shown in Figure 18, the service provider, the customer easily changed each diagram can be a good ways to improve more than.

  FIG. 19 shows a screen in the process of realizing customer value improvement. A state is shown in which the actual service provision fee accumulated line and the actual customer creation value accumulated line trace the predicted service provision accumulated charge line and the predicted customer created value accumulated line. The difference between the two lines is clearly displayed and data for the adoption of the next improvement is obtained.

FIG. 20 shows a screen when a secondary improvement measure is added to customer value improvement. Monitoring tools are provided in addition, the service providing fee cumulative lines being changed to consist of A ₂ to A _3, B customer creation value cumulative line from B ₂ as described above along with this ₂ 'Improved to be. Example second C ₄ real intersection appeared in this case is displayed. Although not shown, C ₄ actual intersection is found at tracing the C ₃ prediction intersection.

  Information that the second improvement was adopted when the actual intersection was displayed or when the difference exceeded a predetermined value, and that the actual intersection was displayed or the difference exceeded a predetermined value Is provided to the customer terminal 201.

  A modified service provision fee total diagram, including the revised forecast service provision fee diagram, is provided to the customer terminal via the communication line, calculated by the customer, and the time on the time axis is shared. A modified customer creation value cumulative value diagram screen including a modified predicted customer creation value cumulative value diagram based on the predicted changed customer creation value cumulative value displayed on the screen, Provided from the customer terminal.

  A modified customer creation value line diagram that includes a modified service charge sum line diagram that includes a revised forecast service charge sum line diagram and a modified forecast customer creation value sum chart By displaying the screen in a contrasting manner as needed, a new intersection is displayed when the changed accumulated customer creation value exceeds the changed accumulated service provision fee.

  Even after a new intersection, the service provision charge accumulated value diagram and the customer creation value accumulated value diagram are continued and displayed on the screen in a contrasting manner, so that the difference between the two accumulated value diagrams is displayed over time. The difference screen between the two accumulated line diagrams displayed on the screen including the display of the new intersection is provided to the customer terminal.

  FIG. 21 is a diagram in which a creation value example (increasing resource saving value) by labor saving is displayed on the screen. As described above, the screen is represented in a coordinate axis format including a cumulative amount and a time axis. FIG. 21 shows a pattern in which the monthly service fee constantly fluctuates.

  In FIG. 21, the A service provision fee accumulated amount line based on the service provision fee accumulated amount information is displayed in advance. In such a state, the B customer creation value accumulated amount line based on the customer creation value accumulated amount information is displayed over time with a common time axis. The data for the B customer creation value accumulated amount line is the amount that the customer recognized the effectiveness of the monitoring tool and the customer recognized and evaluated as the service value. In other words, the customer's initiative is utilized in creating this diagram.

  In the case of this example, five of service provision charges X of 1 to 5 are set. As shown in the drawing, they have a flat form and a corrugated form. Therefore, the service provision fee calculation method stored in the data database may be calculated according to the form. When a plurality of monitoring tools are provided, a calculation formula corresponding to the provision of each monitoring tool is adopted.

  The A service provision fee accumulated amount line including the predicted service provision fee accumulated amount line and the predicted customer creation value accumulated amount line and the B customer creation value accumulated amount line are displayed in a form of comparison.

  B Customer Creation Value Accumulation Line is based on the initiative of the customer, but on the screen from the cumulative line diagram of both sides, the intersection where the customer creation value accumulation value exceeds the service provision fee accumulation value is generated, Is displayed.

  This actual intersection is a point (time) when the accumulated service provision fee and the accumulated customer creation value are equal. In this figure, the second year is applicable.

  This intersection time is specified on the screen and is visible. The screen in which the intersection time is specified can also be confirmed on the customer terminal.

  Once the accumulated time of customer creation value exceeds the accumulated service provision fee, the time of intersection will be identified and the A service accumulation fee accumulation line and B customer creation value accumulation line will continue to be confirmed after the intersection. The service provision fee accumulated amount line and the customer creation value accumulated amount line are displayed on the screen in a contrasting manner. Accordingly, the difference between the two accumulated amount lines is displayed on the screen over time. In the case of this example, service provision fees 1 and 2 are set before the intersection, and after the intersection, those 3, 4, and 5 are set.

  FIG. 22 is a drawing displayed on a screen showing a creation value case (increasing loss-saving value) by labor saving. As described above, the screen is represented in a coordinate axis format including a cumulative amount and a time axis.

  FIG. 22 shows a pattern in which the monthly service fee increases to the right, returns, decreases, or increases again.

  In FIG. 22, the A-service provision fee accumulated amount line based on the service provision fee accumulated amount information is displayed in advance. In such a state, the customer creation value accumulated amount diagram B based on the customer creation value accumulated amount information is displayed over time with a common time axis. In the case of this example, the diagram is linearly upright in the cumulative amount direction in the year 1.4. Although it is a straight upright diagram, the creation value is recognized at this point in time, and the B customer creation value accumulated amount line is displayed over time here. The data for the B customer creation value accumulated amount line is the amount that the customer recognized the effectiveness of the monitoring tool and the customer recognized and evaluated as the service value. In other words, the customer's initiative is utilized in creating this diagram. The diagram set by the customer includes such a straight upright line.

  In the case of this example, six of service charges 1 to 6 are set. All of them are in a flat form, and therefore the service provision fee calculation method stored in the data database may be calculated in a simple flat form. When a plurality of monitoring tools are provided, a calculation formula corresponding to the provision of each monitoring tool is adopted.

  The A service provision fee accumulated amount line and the B customer creation value accumulated amount line are displayed in a form of comparison.

  The B Customer Creation Value Accumulation Line is based on the initiative of the customer, but the intersection where the Customer Creation Value Accumulation exceeds the Service Offering Accumulation is displayed on the screen from the cumulative line diagram of both sides. .

  The B customer creation value accumulated amount line is based on the initiative of the customer as described above. However, when there is the A service provision fee accumulated amount line, the customer can predict this intersection from a rule of thumb. This intersection is a point (time) in which a part of the accumulated service provision fee and the accumulated customer creation value are equal. Thereafter, the upper line portion of the accumulated customer creation value is above the accumulated service provision fee. In this figure, an intersection occurs in the 1.4th year.

  This intersection time is specified on the screen and is visible. The screen in which the intersection time is specified can also be confirmed on the customer terminal.

  Once the accumulated time of customer creation value exceeds the accumulated service provision fee, the time of intersection will be identified and the A service accumulation fee accumulation line and B customer creation value accumulation line will continue to be confirmed after the intersection. The service provision fee accumulated amount diagram and the customer creation value accumulated amount diagram are displayed on the screen in a contrasting manner. The B Customer Creation Value Accumulation Line is upright or has continuity in terms of creation effectiveness. Therefore, it is displayed as such on the drawing. Accordingly, the difference between the two cumulative amount diagrams is displayed on the screen over time. In the case of this example, service provision fees 1 and 2 are set before the intersection, and 3 to 6 are set after the intersection.

  FIG. 23 is a diagram in which a creation value example by labor saving is displayed on the screen. As described above, the screen is represented in a coordinate axis format including a cumulative amount and a time axis.

  FIG. 23 shows a pattern in which the monthly service fee is constant.

  In FIG. 23, the A service provision fee accumulated amount line based on the service provision fee accumulated amount information is displayed in advance. In such a state, the customer creation value accumulated amount line based on the customer creation value accumulated amount information is displayed over time with a common time axis. In the case of this example, in the first and second years, the diagram is linearly upright in the cumulative amount direction. Although it is a straight upright diagram, the creation value is recognized at this point in time, and the B customer creation value accumulated amount line is displayed over time here. The data for the B customer creation value accumulated amount line is the amount that the customer recognized the effectiveness of the monitoring tool and the customer recognized and evaluated as the service value. In other words, the customer's initiative is utilized in creating this diagram.

  In the case of this example, three of service charges 1 to 3 are set. All of them are in a flat form. And the 3 continues the 2 and takes a flat form. Therefore, the service provision fee calculation method stored in the data database may be calculated in a simple flat form. When a plurality of monitoring tools are provided, a calculation formula corresponding to the provision of each monitoring tool is adopted.

  The A service provision fee accumulated amount line and the B customer creation value accumulated amount line are displayed in a form of comparison.

  The B Customer Creation Value Accumulation Line is based on the initiative of the customer, but there are many intersections where the Customer Creation Value Accumulation exceeds the Service Offering Accumulation on the screen from the accumulated amount diagram of both sides. ,Derive. In some cases, it is advisable to discuss and adjust in advance so that this intersection occurs. The B customer creation value accumulated amount line is based on the initiative of the customer. However, when there is the A service provision fee accumulated amount line, the customer can predict this intersection from the rule of thumb. In this example, the customer creation value accumulated amount does not intersect the A service provision fee accumulated amount line, but the customer creation value accumulated amount intersects the A service provision fee accumulated amount line. This intersection is a point (time) in which the service provision fee accumulated amount A and the customer creation value accumulated amount become equal to each other. Thereafter, the upper line portion of the accumulated customer creation value is above the accumulated service provision fee A. In this figure, there is an intersection in the second year.

  This intersection time is specified on the screen and is visible. The screen in which the intersection time is specified can also be confirmed on the customer terminal.

If the time of intersection when the accumulated customer creation value exceeds the accumulated service provision fee is displayed, it is confirmed after the intersection on the accumulated A service fee accumulation line and the accumulated B customer creation value line. The service provision fee accumulated amount diagram and the customer creation value accumulated amount diagram are displayed on the screen as needed. The B customer creation value accumulation line is upright or has continuity in terms of creation effectiveness. Therefore, it was shown as such in the drawing. Thus, the difference between the two cumulative amount diagrams is displayed on the screen over time. In the case of this example, X service provision charges No. 1 and No. 2 are set before the intersection, and after the intersection, No. 3 which is the same form diagram as that of No. 2 is set.
As shown in FIG. 12 to FIG. 23, both cumulative amount diagrams may intersect twice or more on the screen.

  In addition, in the cumulative value of creation, the customer creation value due to the avoidance assumed in the calculation processing that the equipment damage diagnosed by the diagnostic tool for the customer device has been avoided is displayed linearly in the cumulative value direction. Is done.

  In addition, the service charge cumulative amount diagram is basically linear or non-linear, and the customer creation value cumulative amount diagram is basically displayed in a linear or linear direction. Both forms may be combined.

  In addition, a basic linear or non-linear service charge cumulative amount diagram may be stored in advance in the database, the diagram format may be changed, and displayed as a changed diagram format on the screen.

  In addition, the monitoring tool consists of five monitoring-related infrastructures consisting of equipment status monitoring infrastructure, equipment predictive maintenance infrastructure, online thermal efficiency monitoring infrastructure, thermal efficiency diagnostic infrastructure, and tachometer equipment diagnostic infrastructure. It is mounted on the apparatus, and the monitoring status is recognized as a pattern on the screen, and the device management maintenance status of the entire device or the device management maintenance status of each device may be visually recognized on the screen.

  In addition, at least the device state monitoring infrastructure and the device predictive maintenance infrastructure may be combined and installed in the customer apparatus.

  As described above, according to the present embodiment, the customer's sensitivity information is utilized, and the service fee accumulated amount information and the customer creation value accumulated amount information are compared on the coordinate axis composed of the accumulated amount and the time axis. Is displayed. Cumulative value information of both sides is displayed on the screen, cumulative value of creative value is displayed, cumulative value of service fee is displayed, time of intersection is displayed, and cumulative service fee diagram and cumulative value of customer creative value are provided It is confirmed, acquired, and displayed as a diagram that is effective for operators and customers, and monitoring tools are made easier for stakeholders to use, and by providing support service information, it is used for analysis of customer equipment, placing a heavy burden on operators of various plants. Since this can be avoided and the technical data can be easily utilized, it is possible to maximize the value of resources of various plants.

  DESCRIPTION OF SYMBOLS 200 ... Monitoring tool provision service apparatus, 201 ... Customer terminal, 202 ... Input means, 203 ... Arithmetic processing means, 204 ... Output means, 205 ... Database, 206 ... Screen display means, 300 ... Screen.

Claims (12)

A database, screen display means and arithmetic processing means,
In the database
Monitoring tool provision record information having a record indicating that the monitoring tool for equipment management maintenance was provided as a monitoring tool provision service from the service provider to the customer,
Monitoring tool customer usage information that records the monitoring usage status of the monitoring tool captured in the customer device is stored;
Accumulated service provision fee information calculated based on the monitoring tool customer usage information is obtained, and service provision fee information including the estimated service provision fee accumulated information obtained by the forecast acquisition is obtained. A cumulative service provision fee diagram is displayed on the coordinate axis of the screen of the image display means, which is composed of a time axis, and a cumulative service service fee diagram including the predicted service provision fee cumulative diagram is displayed. ,
The service provision fee total diagram including the forecast service provision fee diagram is provided to the customer terminal via the communication line, calculated by the customer, and displayed on the screen with the time on the time axis in common. In addition, a customer creation value accumulated amount diagram screen including a predicted customer creation value accumulated value diagram based on the predicted customer creation value accumulated value is provided from the customer terminal,
Predictions by displaying screens as needed in a form that compares the cumulative service provision fee diagram including the estimated service provision fee cumulative diagram and the customer creation value cumulative diagram including the predicted customer creation value cumulative diagram Two or more intersections when the accumulated customer creation value exceeds the accumulated service provision fee, including the intersection when the accumulated service provision fee line exceeds the estimated accumulated customer creation value line A service providing method for a monitoring tool characterized by generating screen information that is displayed on a screen and shared on a customer terminal. In the service provision method about the monitoring tool described in Claim 1,
Even after the crossing, the service provision fee accumulated value diagram and the customer creation value accumulated value diagram are continuously displayed on the screen in a contrasting manner, and the difference between the two accumulated value diagrams is displayed on the screen over time. A service providing method for a monitoring tool, characterized in that a difference screen between the cumulative line diagrams displayed on the screen including the display of intersections is provided to the customer terminal. In the service providing method for the monitoring tool according to claim 1, information indicating that there is an indication of intersection or that the difference is equal to or greater than a predetermined value is provided to the customer terminal,
Provide a modified service provision fee total line diagram screen, including the revised forecast service charge total diagram, to the customer terminal via the communication line, calculated by the customer, and share the time on the time axis. A modified customer creation value cumulative value diagram screen including a modified predicted customer creation value cumulative value diagram based on the predicted changed customer creation value cumulative value displayed on the screen, Provided by the customer terminal,
A modified customer creation value line diagram that includes a modified service service charge line diagram that includes a revised forecast service charge line diagram and a modified forecast customer creation value line diagram By displaying the screen at any time in a contrasting form, a new intersection is displayed when the changed accumulated customer creation value exceeds the changed accumulated service provision fee,
Even after the new intersection, the service provision fee accumulated value diagram and the customer creation value accumulated value diagram are continuously displayed on the screen in a contrasting manner, and the difference between the accumulated value diagrams is displayed over time. A method for providing a service for a monitoring tool, characterized by providing a customer terminal with a difference screen between the cumulative line diagrams displayed on the screen including a display of a new intersection.   2. The service provision method for the monitoring tool according to claim 1, wherein a customer creation including a service provision fee accumulated amount diagram including a predicted service provision fee accumulated amount diagram and a predicted customer creation value accumulated amount diagram on a screen is provided. A service providing method for a monitoring tool, characterized by displaying a cumulative value of raw value diagram in stages.   2. The service providing method for a monitoring tool according to claim 1, wherein the customer creation value accumulated amount diagram is linearly displayed in the accumulated amount direction.   The service provision method for the monitoring tool according to claim 1, wherein the service charge cumulative amount diagram is linear or non-linear in which the cumulative amount increases with the passage of time, and the cumulative amount increases with the passage of time. A service providing method for a monitoring tool, characterized in that it is linearly linear or non-linear, or combined with a customer creation value accumulated amount diagram that forms a straight line in the accumulated amount direction.   2. A service providing method for the monitoring tool according to claim 1, wherein the monitoring infrastructure includes an equipment state monitoring infrastructure, an equipment predictive maintenance infrastructure, an online thermal efficiency monitoring infrastructure, a thermal efficiency diagnostic infrastructure, and a tachometer equipment diagnostic infrastructure provided to a customer. Based on whether the provision of services is independent or combined, the service creation fee cumulative diagram including the predicted service provision fee cumulative diagram and the customer creation value cumulative diagram including the predicted customer creation value cumulative diagram A service providing method for a monitoring tool characterized by displaying on a screen.   2. The service providing method for a monitoring tool according to claim 1, wherein two intersections are displayed on the screen with a time difference.   The service providing method for the monitoring tool according to claim 1, wherein the service provision charge accumulated amount diagram including the intersection display and the customer creation value accumulated amount diagram can be displayed in the same form on the customer terminal. A service providing method for a monitoring tool characterized by forming a value sharing navigation screen. It comprises a database, screen display means and arithmetic processing means,
In the database
Monitoring tool provision record information having a record indicating that the monitoring tool for equipment management maintenance was provided as a monitoring tool provision service from the service provider to the customer,
Monitoring tool customer usage information that records the monitoring usage status of the monitoring tool captured in the customer device is stored;
Accumulated service provision fee information calculated based on the monitoring tool customer usage information is obtained by forecast, and service provision fee accumulated information including the predicted service provision fee accumulated information is obtained and obtained. The estimated service provision fee accumulated amount diagram is displayed on the coordinate axis of the screen of the image display means composed of the time axis, and the service provision fee accumulated amount diagram including the predicted service provision fee accumulated amount diagram is displayed. ,
A service service charge total line diagram screen including the predicted service service charge total line map is provided to the customer terminal via the communication line, calculated by the customer, and displayed on the screen with a common time on the time axis. In addition, a customer creation value accumulated amount diagram screen including a predicted customer creation value accumulated value diagram based on the predicted customer creation value accumulated value is provided from the customer terminal,
By displaying the service provision charge total line diagram including the forecast service charge total line chart and the customer creation value total line chart including the predicted customer creation value total line chart in a form that is compared with each other, Two intersections when the accumulated customer creation value exceeds the accumulated service provision fee, including the intersection when the estimated service provision fee accumulated line exceeds the estimated customer creation value accumulated line A service providing apparatus for a monitoring tool, characterized in that screen information displayed on the screen and shared on customer terminals is generated. In the service provision apparatus about the monitoring tool according to claim 10,
Even after the intersection, the service provision fee accumulated value diagram and the customer creation value accumulated value diagram continue to be displayed on the screen in a contrasting manner, and the difference between the accumulated value diagrams is displayed on the screen over time. A service providing apparatus for a monitoring tool, characterized in that a difference screen between the cumulative line diagrams displayed on the screen including the display of the intersection is provided to the customer terminal. In the service providing apparatus for the monitoring tool according to claim 10, information indicating that there is a crossing display or that the difference is equal to or greater than a predetermined value is provided to the customer terminal,
A modified service provision fee total diagram, including the revised forecast service provision fee diagram, is provided to the customer terminal via the communication line, calculated by the customer, and the time on the time axis is shared. A modified customer creation value cumulative value diagram screen including a modified predicted customer creation value cumulative value diagram based on the predicted changed customer creation value cumulative value displayed on the screen, Provided by the customer terminal,
A modified customer creation value line diagram that includes a modified service charge sum line diagram that includes a revised forecast service charge sum line diagram and a modified forecast customer creation value sum chart By displaying the screen at any time in a comparative form, a new intersection is displayed when the changed accumulated customer creation value exceeds the changed accumulated service provision fee,
Even after a new intersection, the service provision charge accumulated value diagram and the customer creation value accumulated value diagram are continued and displayed on the screen in a contrasting manner, so that the difference between the two accumulated value diagrams is displayed over time. A service providing apparatus for a monitoring tool, characterized in that a difference screen between the cumulative line diagrams displayed on the screen including a display of a new intersection is provided to a customer terminal.

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