JP2015212881A - Shift management device, shift management method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily perform sudden change of work shift in a facility such as a nursery facility.SOLUTION: A shift management device includes: a shift information storage part for storing shift information assigning first personnel for working in an object period during the object period; and a shift creation part for assigning the predetermined number of second personnel of reservation of the first personnel during the object period of the sift information.

Description

  The present invention relates to a shift management device, a shift management method, and a program.

  Conventionally, childcare facilities provide childcare services (also referred to as “normal childcare”) for keeping children on predetermined childcare days and childcare hours. In the childcare facilities, shifts in the work of childcare workers are made based on the number of children, the schedule, etc., that are usually subject to childcare. For example, work shift creation software or spreadsheet software is used to create the work shift.

  Patent Document 1 describes a system that performs arrangement planning using the combined efficiency of a plurality of staff members.

International Publication No. 2011-013227

  In recent years, in addition to normal childcare, there are an increasing number of childcare facilities that provide extended childcare and childcare. Extended childcare is a childcare service in which children who are subject to regular childcare or children who are subject to childcare are kept in a time zone other than a predetermined childcare time zone. Custody childcare is a childcare service that temporarily keeps children who are not subject to regular childcare.

  Here, when only normal childcare is performed, since the number of children, the schedule, and the like of the target child are determined in advance, it is easy to create a work shift for childcare workers. On the other hand, in the case of extended childcare or custody childcare, these childcares occur suddenly after the creation of work shifts, so sudden shifts in work shifts such as increasing the number of childcare workers required for childcare are required, and personnel It takes a lot of work to arrange. In addition, childcare workers' absences, etc. occur suddenly after the creation of work shifts, so it is necessary to change work shifts such as supplementing childcare workers necessary for childcare, and it takes much time to arrange personnel.

  Note that Patent Document 1 does not consider the sudden change in work shift as described above.

  Accordingly, an object of the present invention is to easily change a sudden work shift in a facility such as a childcare facility.

  The first aspect of the present invention that solves the above problem is that a shift information storage unit that stores shift information in which a first person working in the target period is assigned to the target period, and the target period of the shift information On the other hand, a shift management device having a shift creation unit that assigns a predetermined number of spare second personnel for the first personnel.

  The shift management device assigns the second person assigned to the target period as the first person in addition to or instead of the first person assigned to the target period. You may have the shift change part which changes information.

  In the shift management device, the predetermined number of persons is a plurality of persons, and the shift creating unit assigns a priority when assigning the plurality of second persons as the first person to the target period, You may make it allocate to the said target period.

  In the shift management device, the shift change unit may change the priority order from the plurality of second personnel assigned to the target period in addition to or instead of the first person assigned to the target period. The shift information may be changed by assigning at least one or more second personnel as the first personnel in the order of.

  The shift management device transmits a contact message asking for permission of assignment as the first member to the second member in the order of priority, and receives a response message in response to the contact message. The shift change unit may assign the second member as the first member when the response message indicates that the assignment as the first member is permitted.

  The shift management device has a personnel information storage unit that stores personnel information indicating the skill level of the personnel for each personnel, and the shift creation unit is assigned to the target period based on the personnel information. A second person having the same or higher skill level as the first person may be assigned to the target period.

  The shift management device has a personnel information storage unit that stores personnel information indicating the skill level of the personnel for each personnel, and the shift creation unit is configured to determine the skill level of the second personnel based on the personnel information. The priorities may be set in descending order.

  The shift management device has a personnel information storage unit that stores personnel information indicating the skill level of the personnel for each personnel, and the shift changing unit replaces the first personnel assigned to the target period. And, based on the personnel information, at least one or more of the first personnel in the order determined according to the relationship between the skill level of the first personnel and the skill level of the plurality of second personnel assigned to the target period. The shift information may be changed by assigning a second person as the first person.

  The shift management device transmits a contact message for requesting permission for assignment as the first member to the second member in the determined order, and receives a response message in response to the contact message. The shift change unit may assign the second member as the first member when the response message indicates that the assignment as the first member is permitted.

  A second aspect of the present invention that solves the above problem is a shift management method in a shift management device, wherein the shift management device shifts a target person assigned a first person working in the target period. A shift information storage unit for storing information, and executing a shift creation step of assigning a predetermined number of spare second personnel of the first personnel to the target period of the shift information.

  A third aspect of the present invention that solves the above problem is a program that causes a computer to function as a shift management device, and stores shift information in which a first person working in the target period is assigned to the target period. The computer is caused to function as a shift information storage unit and a shift creation unit that allocates a predetermined number of spare second personnel of the first personnel to the target period of the shift information.

  According to the present invention, it is possible to easily change work shifts suddenly in facilities such as childcare facilities.

  Problems, configurations, and effects other than those described above will be clarified by the following description of embodiments.

It is a figure which shows an example of a function structure of the shift management apparatus which concerns on one Embodiment of this invention. It is a figure which shows an example of the data structure of the staff information. It is a figure which shows an example of the data structure of childcare condition information. It is a figure which shows an example of the data structure of reservation information. It is a figure which shows an example of the data structure of work schedule information. It is a figure which shows an example of the data structure of shift information. It is a flowchart which shows an example of a process of a shift management apparatus. It is a figure which shows an example of the hardware constitutions of the computer which implement | achieves a shift management apparatus.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. In the present embodiment, description will be given by taking a childcare facility as an example.

  FIG. 1 is a diagram illustrating an example of a functional configuration of a shift management apparatus according to an embodiment of the present invention.

  The shift management device 1 is a device that manages work shifts such as creating work shifts and changing work shifts. The shift management device 1 can be installed, for example, in a facility such as a nursery school or on the cloud.

  In addition, the shift management device 1 includes, for example, an interface screen or the like on a display device of the shift management device 1 or a terminal device connected to the shift management device 1 via a communication network (hereinafter simply referred to as “display device or the like”). Is output. Further, the shift management device 1 can be operated by a user operation from an input device of the shift management device 1 or a terminal device connected to the shift management device 1 via a communication network (hereinafter simply referred to as “input device etc.”). Accept input of information.

  The shift management device 1 includes a staff information storage unit 10, a childcare condition storage unit 11, a reservation information storage unit 12, a work schedule storage unit 13, a shift information storage unit 14, a reception unit 20, and an output unit 21. , A shift creation unit 22, a shift change unit 23, and a notification unit 24.

  The staff information storage unit 10 stores staff information related to staff such as childcare workers. The staff information includes, for example, a staff ID 101 for identifying the staff, the staff name 102 of the staff, the skill level 103 of the staff, and the monthly work of the staff, as shown in FIG. This is information in which possible days 104 are associated with each other. The skill level is an index value indicating a standard of the number of childcare personnel that can be handled by the staff, based on whether or not the childcare qualification is present and the years of experience. In the present embodiment, for example, there are four skill levels, A, B, C, and D, and the skill level is higher in order from A (that is, the number of children that can be raised is large). By referring to the staff information, for example, the skill level of each staff can be specified.

  The childcare condition storage unit 11 stores childcare condition information related to the number of childcare by age that can be handled by a staff member such as a childcare person, as defined by law. The childcare condition information includes, for example, as shown in FIG. 3 (a diagram showing an example of the data structure of childcare condition information), a management number 111 for identifying childcare conditions, a child age 112 related to the childcare condition, and a child of the age 112 This is information that associates the number of childcare personnel 114 per staff member. By referring to the childcare condition information, for example, it is possible to specify the number of childcare personnel per staff member according to the age of the child.

  The reservation information storage unit 12 stores reservation information related to various childcare services such as normal childcare, extended childcare, and childcare. For example, as shown in FIG. 4 (a diagram showing an example of the data structure of reservation information), the reservation information includes a reservation number 121 for identifying the reservation and the childcare type of the reservation (normal childcare, extended childcare, or custody childcare), This is information in which the child custody date 122 related to the reservation, the child name 123 related to the reservation, the age 124 of the child, and the like are associated with each other. By referring to the reservation information, it is possible to specify, for example, the number of children kept on each date, information on children, and the like.

  The work schedule storage unit 13 stores work schedule information related to the work schedule of the staff. For example, as shown in FIG. 5 (a diagram showing an example of the data structure of the work schedule information), the work schedule information includes a management number 131 for identifying the work schedule, a work date 132 related to the work schedule, and the work schedule information This is information that associates the staff ID 133 of the staff, a section 134 that indicates whether the staff indicated by the staff ID 133 can attend work or wants to take a day off, etc. on the day indicated by the date 132. By referring to the work schedule information, for example, it is possible to specify the number of staff members who can work or want to take a break on each date.

  The shift information storage unit 14 stores shift information related to the work shift of the staff on each date. For example, as shown in FIG. 6 (a diagram showing an example of the data structure of the shift information), the shift information includes a shift number 141 that identifies the shift, a staff ID 142 of the staff member related to the shift, a date 143 of the shift, The employee's work start time 144 and end time 145, the employee indicated by the employee ID 142 in the shift (hereinafter also referred to simply as “working employee”) or a spare person (hereinafter simply referred to as “reserve person”) Or the priority ranking 147 when the staff indicated by the staff ID 142 is a spare staff, and the like. The reserve staff is a staff who is newly assigned as a working staff in addition to or in place of the working staff already assigned to the shift when sudden increase or replenishment of staff is performed. The priority order is the order in which spare personnel are newly assigned as working personnel. By referring to the shift information, for example, it is possible to specify information on staff members who work, information on spare staff members, priority order of spare staff members, and the like in the shift of each date. The working staff corresponds to the first staff of the present invention, and the spare staff corresponds to the second staff of the present invention.

  The receiving unit 20 receives user operations and information input via an input device or the like. For example, the reception unit 20 receives various information such as staff information, childcare condition information, reservation information, work schedule information, and the like. The staff information storage unit 10, childcare condition storage unit 11, reservation information storage unit 12, work schedule storage unit, respectively. It memorizes in 13 grades. In addition, for example, the reception unit 20 receives an instruction to start creating a work shift, an instruction to start changing a work shift, an operation to change a work shift, and the like.

  The output unit 21 outputs a user interface screen and the like that accepts user operations and information input to a display device and the like. For example, the output unit 21 acquires shift information for a period specified via the reception unit 20 or the like from the shift information storage unit 14 and outputs the shift information to a display device or the like as a work shift.

  When there is an instruction to start creating a work shift, the shift creation unit 22 determines the target period (target period for creating a work shift) based on reservation information, childcare condition information, work schedule information, staff information, and the like. Shift information is created and stored in the shift information storage unit 14.

  The shift changing unit 23 assigns a spare person to a shift based on the shift information when there is an instruction to start changing the created work shift.

  The notification unit 24 notifies the shift management device 1 of the assignment of the shift to the terminal device or the like of a spare person connected via the communication network.

  FIG. 7 is a flowchart illustrating an example of processing of the shift management device. This flowchart is started, for example, when a predetermined program that realizes the various functions is started.

  When this flowchart is started, staff information is stored in the staff information storage unit 10, childcare condition information is stored in the childcare condition storage unit 11, and the reservation information storage unit 12 is stored in the reservation information storage unit 12. Reservation information for at least the shift creation target period is stored, and the work schedule storage unit 13 stores at least work schedule information for the shift creation target period. For example, the information is received by the receiving unit 20 via an input device or the like, and stored in each storage unit.

  First, the shift creation unit 22 determines whether or not to start shift creation (step S1). Specifically, the shift creation unit 22 determines whether an instruction to start creating a work shift has been received by the reception unit 20, for example. The shift creation unit 22 determines to start shift creation when an instruction to start creating work shifts is received, and determines to not start shift creation when an instruction to start creation of work shifts is not received. The shift creation unit 22 receives designation of a target period (for example, month, week, day, etc.) for creating a work shift via the reception unit 20.

  When shift creation is started (Y in step S1), the shift creation unit 22 calculates the required number of people (step S2). Specifically, the shift creation unit 22 calculates the number of personnel necessary for childcare for each date in the target period. That is, the shift creation unit 22 refers to the reservation information stored in the reservation information storage unit 12 for each date in the target period, and specifies the number of children and the age to be kept on the date. In addition, the shift creation unit 22 for each date in the target period, based on the number of children and the age specified for the date and the childcare condition information stored in the childcare condition storage unit 11, Calculate the number of personnel required for

  More specifically, the shift creation unit 22 calculates the number of staff members (a value equal to or less than 1) necessary for childcare of one child of that age for each age based on the childcare condition information. In the example of FIG. 3, 1/3 for 0 years old, 1/6 for 1 year old, 1/6 for 2 years old, 1/20 for 3 years old. Further, the shift creation unit 22 calculates a value (rounded up after the decimal point) obtained by multiplying the number of children to be entrusted by the number of staff calculated as described above for each age. For example, suppose a case where two people are 0 years old, seven people are one year old, eight people are two years old, and nine people are three years old. In this case, the number of staff required by age is 1 for age 0 (2 x 1/3), 2 for age 1 (7 x 1/6), 2 for age 2 (8 x 8) 1/6) 1 person for 3 years old (9 x 1/20). Then, the shift creation unit 22 adds up the calculated values for each age. In the case of the above example, the total value is 6 people. This total value is the number of personnel required for childcare on that date.

  Then, the shift creation unit 22 assigns work personnel (step S3). Specifically, the shift creation unit 22 assigns the staff stored in the staff information storage unit 10 as working staff so as to satisfy the necessary number of persons calculated in step S2 for each date in the target period. The algorithm for allocating the necessary number of personnel for each date can be applied to various existing algorithms, and thus detailed description thereof is omitted.

  Note that the shift creation unit 22 may assign working personnel to each date so as to satisfy predetermined constraint conditions. For example, the shift creation unit 22 refers to the work schedule information stored in the work schedule storage unit 13 for each date of the target period, and the staff whose category 134 indicates “hope to take a rest” on the date is: Do not assign as a working employee. In addition, for example, the shift creation unit 22 refers to the staff information stored in the staff information storage unit 10 so that the number of working days of each staff member in the target period does not exceed the number of work days 104 that each staff member can work monthly. . Further, for example, the shift creation unit 22 refers to the staff information stored in the staff information storage unit 10 so that the skill level 103 of the worker assigned to each date in the target period is not biased (for example, necessary If there are multiple people, make sure to include personnel with different skill levels, or make sure the average skill level on each date is equal).

  As described above, the shift creation unit 22 creates shift information in which work personnel are assigned to each date of the target period, and stores the shift information in the shift information storage unit 14. Specifically, the shift creation unit 22 creates one shift information for each combination of the date 143 and the employee ID 142 of the employee. At this time, the shift creation unit 22 sets the same shift number 141 for the shift information on the same date 143 and sets “work” in the section 146. The priority order 147 is not set (indicated as “−” in FIG. 6). In addition, for the start time 144 and the end time 145, for example, a predetermined work start time and work end time are set as defaults.

  Then, the shift creation unit 22 assigns reserve personnel (step S4). Specifically, the shift creation unit 22 refers to the shift information created in step S3 (allocation of spare personnel has not been completed), and sets a predetermined number of people (for example, two or more) for each date in the target period. Of the staff stored in the staff information storage unit 10, a staff who is not assigned as a working staff on the date is assigned as a spare staff so as to satisfy. The algorithm for allocating the necessary number of personnel for each date can be applied to various existing algorithms, and thus detailed description thereof is omitted.

  The shift creation unit 22 may assign a spare person to each date so as to satisfy a predetermined constraint condition. For example, the shift creation unit 22 refers to the staff information stored in the staff information storage unit 10, and the number of working days of each staff member in the target period (including the day of being a spare staff member) Do not exceed 104. Further, for example, the shift creation unit 22 refers to the staff information stored in the staff information storage unit 10 so that the skill level 103 of the spare personnel assigned to each date of the target period is not biased (for example, necessary If there are multiple people, make sure to include personnel with different skill levels, or make sure the average skill level on each date is equal). In addition, for example, the shift creation unit 22 refers to the staff information stored in the staff information storage unit 10 for each date of the target period, and sets the lowest skill level among the skill levels 103 of the worker on that date. Assign reserve personnel with the same or higher skill level.

  In addition, the shift creation unit 22 determines the priority order of spare personnel assigned to the date for each date in the target period. For example, the shift creation unit 22 refers to the shift information of the target period, calculates the number of working days in the target period as the working staff of each spare person, and increases the priority in the order of decreasing working days. In addition, for example, the shift creation unit 22 refers to each spare personnel section 134 from the work schedule information stored in the work schedule storage section 13 and prioritizes spare personnel whose section 134 indicates “hope to take a break”. The rank is set lower than the priority rank of the spare personnel whose section 134 indicates “Available to work”. In addition, for example, the shift creation unit 22 refers to the skill level 103 of each spare person from the staff information stored in the staff information storage section 10, and increases the priority in order of increasing skill level.

  As described above, the shift creation unit 22 creates shift information in which reserve personnel are assigned to each date in the target period, and stores the shift information in the shift information storage unit 14. Specifically, the shift creation unit 22 creates one shift information for each combination of the date 143 and the spare personnel ID 142. At this time, the shift creation unit 22 sets the same shift number 141 for the shift information on the same date 143 and sets “reserved” in the section 146. Further, the shift creation unit 22 sets the priority order of each spare person determined as described above to the priority order 147. Note that no setting is made at the start time 144 and the end time 145 (indicated as “−” in FIG. 6).

  As described above, after the shift information is created in steps S2 to S4, the shift creation unit 22 performs the process of step S1 again.

  Note that the output unit 21 may acquire the shift information created in step S4 or S5 from the shift information storage unit 14 and output it to a display device or the like. In this case, the accepting unit 20 accepts editing of the shift information output to the display device or the like via the input device or the like, and reflects the accepted editing content in the shift information stored in the shift information storage unit 14. You may do it.

  If shift creation is not started (N in step S1), the shift changing unit 23 determines whether or not to start shift change (step S5). Specifically, the shift change unit 23 determines whether, for example, the reception unit 20 has received an instruction to start changing work shifts. The shift change unit 23 determines to start the shift change when an instruction to start changing the work shift is received, and determines not to start the shift change when the instruction to start changing the work shift is not received. When the shift change is not started (N in step S5), the shift creating unit 22 performs the process of step S1 again.

  When the shift change is started (Y in step S5), the shift change unit 23 receives the change content (step S6). Specifically, the shift changing unit 23 specifies, via the reception unit 20, a target date for changing the shift, and details of the change to the specified target date (instruction for increasing the number, specifying a staff member to be absent, etc.). Accept. In this embodiment, it is assumed that one person is added and one person is vacant for each change.

  Then, the notification unit 24 communicates with reserve personnel (step S7). Specifically, the process in step S7 differs depending on whether the change accepted in step S6 is an instruction to increase personnel or a staff member to be vacated.

  The case of an increase instruction will be described. For example, the notification unit 24 refers to the shift information stored in the shift information storage unit 14 for the target date accepted in step S6, and the shift information in which the category 146 indicates “standby” in the shift information of the target date. (Reserve personnel shift information) is identified. In addition, the notification unit 24 selects one shift information that has not been selected in accordance with the order indicated by the priority order 147 of the identified spare personnel shift information, and displays the contact information of the staff indicated by the staff ID 142 of the selected shift information. Send a contact message over the communication network. Note that the contact information (for example, e-mail address, telephone number, etc.) of the staff is stored in advance in the staff information storage unit 10, and the notification unit 24 may acquire the contact information of the staff from the staff information storage unit 10. Note that the notification unit 24 includes, for example, the date of the shift change target date and whether or not it is possible to confirm whether the assignment is possible as a worker on the target date.

  Explain the case of designation of staff to be vacant. It is assumed that there are one vacancy and two spare personnel (the predetermined number is two) on the shift change target day. In this case, the notification unit 24 refers to the staff information stored in the staff information storage unit 10 and specifies the skill level 103 of the staff of the designated vacancy. In addition, the staff information stored in the staff information storage unit 10 is referred to, and the skill level 103 of each spare person on the date of shift change is specified. Then, the notification unit 24 compares the skill level of the vacancy with the skill level of each spare person, and determines the order of communication according to the relationship between the skill levels of these persons as follows, for example.

  When the skill level of the vacancy is lower than the skill level of any reserve personnel, or when the skill level of the vacancy is equal to the skill level of all reserve personnel, the notification unit 24 sets the priority 147 of the reserve personnel shift information. In accordance with the order shown, one unselected shift information is selected, and a contact message is transmitted via the communication network to the contact information of the staff indicated by the staff ID 142 of the selected shift information.

  When the skill level of the vacancy is higher than the skill level of any reserve personnel, the notification unit 24 selects the shift information of a predetermined number (for example, two) reserve personnel, and the staff ID 142 of the selected shift information indicates Send a contact message to the staff contact via the communication network. This is because the work of a vacant staff with a high skill level is difficult to secure with a reserve person with a low skill level.

  When the skill level of the vacancy is equal to the skill level of any reserve staff, the notification unit 24 first selects the shift information of the reserve staff having the same skill level, and the staff ID 142 indicated by the staff ID 142 of the selected shift information. A contact message is transmitted to the contact through the communication network. For the second and subsequent persons, one unselected shift information may be selected according to the order indicated by the priority order 147.

  When the skill level of the vacancy is lower than the skill level of any of the reserve personnel and higher than the skill level of any of the reserve personnel, the notification unit 24 first receives the shift information of the reserve personnel whose skill level is higher than the vacancy. The communication message is transmitted to the contact information of the staff indicated by the staff ID 142 of the selected shift information via the communication network. For the second and subsequent persons, one unselected shift information may be selected according to the order indicated by the priority order 147.

  Of course, in the case of designating a staff member to be vacated, the notification unit 24 does not use the skill level as in the case of the instruction to increase staff, and the notification unit 24 selects one of the unselected ones according to the order indicated by the priority order 147 of the spare personnel shift information. The shift message may be selected, and a contact message may be transmitted via the communication network to the contact information of the staff indicated by the staff ID 142 of the selected shift information.

  Then, the notification unit 24 determines whether or not the change is permitted by the reserve personnel (Step S8). In this flowchart, it is assumed that the change is permitted by at least one spare person. Specifically, the notification unit 24 receives a response message indicating that the change is permitted or not permitted from the staff of the spare personnel who transmitted the contact message in step S7. The notification unit 24 determines that the change is permitted when the response message indicates that the change is permitted, and determines that the change is not permitted when the response message indicates that the change is not permitted. When the change is not permitted (N in step S8), the notification unit 24 performs the process of step S7 again. That is, in the case of an increase in number, according to the order indicated by the priority order 147 of the shift information for reserve personnel, one shift information that has not been selected is selected and contacted. In the case of vacancy, as described above, the order is determined according to the relationship between the skill level of the vacancy and the skill level of each spare person, and one unselected shift information is selected and contacted.

  If the change is permitted (Y in step S8), the shift changing unit 23 changes the assignment of personnel (step S9). Specifically, the shift changing unit 23 refers to the shift information of the spare personnel permitted to be changed in step S8 for the target date, and changes various setting values. That is, the shift changing unit 23 sets the shift information section 146 to “work”, sets a predetermined work start time and work end time to the start time 144 and the end time 145, and sets the set values of the priority order 147. to erase. Here, when the change content received in step S6 is the designation of the staff member to be vacated, the shift changing unit 23 deletes the shift information of the staff member of the vacancy for the target date.

  As described above, after changing the shift information in steps S6 to S9, the shift creating unit 22 performs the process of step S1 again.

  In the above flowchart, the shift change start determination in step S5 is performed based on a user instruction, but the present invention is not limited to this. For example, the shift changing unit 23 monitors whether or not there is a change in reservation information (for example, addition of a reservation for extended childcare or custody childcare) for each date. When the reservation information is changed, the shift changing unit 23 calculates the necessary number of persons based on the changed reservation information and childcare condition information. Moreover, the shift change part 23 specifies the number of the current work personnel based on the shift information of the changed date. Then, the shift changing unit 23 compares the calculated necessary number with the current number of working personnel and determines whether the number is sufficient. The shift change unit 23 determines that the shift change is started when the number of people is insufficient, and determines that the shift change is not started when the number of people is insufficient. When the shift change is started, the change content is set as an increase in step S6.

  In the above flow chart, one change is made and one vacancy is made per change, but there may be more than one. In this case, the notification unit 24 may contact a plurality of reserve personnel all at once. In the above flowchart, two or more spare personnel are set for each date when the shift is created, but may be one.

  Finally, the hardware configuration for realizing the shift management apparatus 1 will be described.

  The shift management device 1 includes, for example, an arithmetic device 90 such as a CPU (Central Processing Unit) and a RAM (Random Access) as shown in FIG. 8 (a diagram illustrating an example of a hardware configuration of a computer that realizes the shift management device). A main storage device 91 such as a memory, an auxiliary storage device 92 such as a flash ROM (Read Only Memory) and an HDD (Hard Disk Drive), and a communication I / F (I / F: interface) 93 connected to a communication network. , A computer 9 having a read / write device 94 for reading and writing information on a portable storage medium such as a DVD (Digital Versatile Disk), an input device 95 such as a touch panel, keyboard and mouse, and a display device 96 such as a liquid crystal display. Can be realized.

  For example, the reception unit 20, the output unit 21, the shift creation unit 22, the shift change unit 23, and the notification unit 24 store the predetermined program stored in the auxiliary storage device 92 in the main memory. This can be realized by loading the apparatus 91 and executing it. The staff information storage unit 10, the childcare condition storage unit 11, the reservation information storage unit 12, the work schedule storage unit 13, and the shift information storage unit 14 include, for example, a main storage device 91, an auxiliary storage device 92, and a communication I. This can be realized by storage on a communication network connected via / F93. The communication function via the communication network is realized by the arithmetic device 90 using the communication I / F 93, for example.

  The predetermined program of the shift management device 1 is distributed by being stored in a downloadable state on another server on the network or stored in a portable storage medium such as a DVD, for example. It can be installed in the device 1.

  The embodiment of the present invention has been described above. According to this embodiment, it is possible to easily change the work shift suddenly in a facility such as a childcare facility.

  For example, in this embodiment, for each date, a shift is created that assigns not only working personnel but also spare personnel. As a result, even if a sudden change in work shift is requested, the user only needs to contact a spare person assigned to the shift in advance, so it is easy to change the shift without looking for a spare person each time. It can be carried out. Further, in the shift information, priority is given to the reserve personnel. Thereby, while being able to recognize the reserve person who should be contacted preferentially, a more suitable person can be preferentially assigned.

  Further, for example, in this embodiment, when a shift change is performed, a contact is made with a spare person assigned in advance. As a result, even when a sudden shift in work shift is requested, the user can easily change the shift without searching for a spare person each time and without contacting himself / herself. In addition, the communication is performed according to the priority assigned to the reserve personnel or in an order corresponding to the skill level. Thereby, more appropriate personnel can be preferentially assigned.

  The above-described embodiments of the present invention are intended to illustrate the gist and scope of the present invention and are not intended to be limiting.

  For example, the functional configuration of the shift management device 1 is classified according to the main processing contents in order to facilitate understanding of the configuration of the shift management device 1. The present invention is not limited by the way of classification and names of the constituent elements. The configuration of the shift management device 1 can be classified into more components depending on the processing content. Moreover, it can also classify | categorize so that one component may perform more processes. Further, the processing of each component may be executed by one hardware or a plurality of hardware. The processing of each component may be realized by a single program or may be realized by a plurality of programs.

  In addition, for example, the data structures of the staff information, childcare condition information, reservation information, work schedule information, and shift information illustrated are examples, and are not limited to the illustrated structures as long as the object of the present invention can be achieved.

  Further, for example, the processing unit in the illustrated flowchart is divided according to the main processing contents in order to facilitate understanding of the processing of the shift management device 1. The present invention is not limited by the way of dividing the processing unit or the name. The processing of the shift management device 1 can be divided into more processing units according to the processing contents. Moreover, it can also divide | segment so that one process unit may contain many processes. Further, the flow processing order is not limited to the illustrated example as long as the object of the present invention can be achieved.

  The present invention applies not only to the creation and change of work shifts in childcare facilities, but also to the creation and change of work shifts in various facilities where sudden shift changes may occur, such as hospitals, schools, kindergartens, etc. can do.

1: Shift management device 9: Computer 10: Staff information storage unit 11: Childcare condition storage unit 12: Reservation information storage unit 13: Work schedule storage unit 14: Shift information storage unit 20: Reception unit 21: Output unit 22: Shift creation Unit 23: Shift change unit 24: Notification unit 90: Computing device 91: Main storage device 92: Auxiliary storage device 93: Communication I / F
94: Read / write device 95: Input device 96: Display device 101: Staff ID
102: Staff name 103: Skill level 104: Monthly workable days 111: Management number 112: Age 114: Number of possible childcare 121: Reservation number 122: Custody date 123: Child name 124: Age 131: Management number 132: Date 133: Staff ID
134: Category 141: Shift number 142: Staff ID
143: Date 144: Start time 145: End time 146: Category 147: Priority

Claims (11)

A shift information storage unit that stores shift information assigned to the first person working for the target period for the target period;
A shift creation unit that allocates a predetermined number of spare second personnel of the first personnel for the target period of the shift information;
A shift management device. The shift management device according to claim 1,
Shift change that changes the shift information by assigning the second person assigned to the target period as the first person in addition to or instead of the first person assigned to the target period Part,
A shift management device. The shift management device according to claim 2,
The predetermined number of persons is a plurality of persons.
The shift creation unit assigns the priority to the plurality of second personnel as the first personnel for the target period, and assigns the priority to the target period.
Shift management device. The shift management device according to claim 3,
In addition to or instead of the first person assigned to the target period, the shift changing unit has at least one or more in the order of priority from the plurality of second members assigned to the target period. Changing the shift information by assigning the second person as the first person;
Shift management device. The shift management device according to claim 4,
In order of the priority order, the second member, a notification message for requesting permission for assignment as the first member, and a notification unit for receiving a response message in response to the contact message,
The shift changing unit assigns the second member as the first member when the response message indicates that the assignment as the first member is permitted.
Shift management device. The shift management device according to any one of claims 3 to 5,
Each person has a personnel information storage unit that stores personnel information indicating the skill level of the personnel,
The shift creation unit assigns, to the target period, a second person having the same or higher skill level as the first person assigned to the target period based on the staff information.
Shift management device. The shift management device according to any one of claims 3 to 5,
Each person has a personnel information storage unit that stores personnel information indicating the skill level of the personnel,
The shift creation unit sets the priority order in descending order of the skill level of the second personnel based on the personnel information.
Shift management device. The shift management device according to claim 3,
Each person has a personnel information storage unit that stores personnel information indicating the skill level of the personnel,
The shift changing unit is configured to replace the first person assigned to the target period with the skill level of the first person and the plurality of second persons assigned to the target period based on the person information. Changing the shift information by assigning at least one or more of the second personnel as the first personnel in an order determined according to the relationship with the skill level of the personnel;
Shift management device. The shift management device according to claim 8, wherein
In the determined order, the second member, a notification message for requesting permission for assignment as the first member, and a notification unit for receiving a response message in response to the contact message,
The shift changing unit assigns the second member as the first member when the response message indicates that the assignment as the first member is permitted.
Shift management device. A shift management method in a shift management device,
The shift management device
For the target period, it has a shift information storage unit for storing shift information assigned to the first person working in the target period,
Executing a shift creation step of assigning a predetermined number of spare second personnel of the first personnel to the target period of the shift information;
Shift management method. A program that allows a computer to function as a shift management device,
A shift information storage unit that stores shift information assigned to the first person working for the target period for the target period;
For the target period of the shift information, as a shift creation unit that assigns a predetermined number of spare second personnel of the first personnel,
A program for causing the computer to function.

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