JP2015191332A - Medium transaction device - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an automated teller machine capable of recording a medium left behind and a piece of information easy-to-handle.SOLUTION: When a paper currency is left behind and when the denomination cannot be determined, a main controller 9 of an automated teller machine 1 processes a piece of denomination information NB2 as a denomination unknown character string "UNKNOWN", and an unread digit in a serial number of a piece of serial number information NB3 as unread character "?". A piece of paper currency information NB of each paper currency left behind is generated and stored in an electronic journal EJ as left behind information N. With this, the main controller 9 presents the left behind information N in the electronic journal EJ to allow a maintenance worker etc. to easily check the relationship between the paper currencies left behind and the pieces of paper currency information NB to swiftly grasp the determination result of the left paper currencies.

Description

  The present invention relates to a medium transaction apparatus, and is suitable for application to an automatic teller machine (ATM) that pays out a medium such as a bill requested by a user and performs a desired transaction.

  Conventionally, in an automatic teller machine or the like used in a financial institution or the like, according to the transaction contents with the user, for example, the user deposits cash such as banknotes and coins, and withdraws cash to the user. Things are widespread.

  As an automatic teller machine, for example, a deposit / withdrawal unit that delivers banknotes to / from users, a transport unit that transports banknotes, a discrimination unit that discriminates the denomination and authenticity of inserted banknotes, and input The thing which has the temporary holding part which hold | maintains the banknote made temporarily, the banknote storage which stores a banknote for every denomination, the control part etc. which control the whole is proposed. The deposit / withdrawal unit includes, for example, a container that stores banknotes and a shutter that closes or opens the container.

  The automatic teller machine, in the withdrawal transaction, when the user starts the withdrawal transaction and the withdrawal amount is instructed, the banknote storage unit sequentially feeds the denomination and number of bills corresponding to the withdrawal amount. Each sheet is discriminated to discriminate denominations and states of conveyance, and banknotes that can be dispensed are sequentially conveyed to the depositing / dispensing part and accommodated in the container. Thereafter, the automatic teller machine opens the shutter of the deposit / withdrawal unit and prompts the user to take out the banknotes in the storage machine.

  Here, in the automatic teller machine, when the banknote in the deposit / withdrawal unit is not taken out by the user within a predetermined time, the user forgets to remove the banknote and leaves, so-called withdrawal of the withdrawal banknote has occurred. The banknote is taken in by closing the shutter of the deposit / withdrawal unit, and is conveyed and stored in a predetermined dedicated storage (see, for example, Patent Document 1).

  At this time, the automatic teller machine discriminates the taken banknotes again by the discrimination unit to determine the denomination, reads the serial number, etc., and records the transaction history etc., along with the date and time etc. Record. As a result, in the automatic teller machine, when the withdrawal banknote is forgotten multiple times and all the banknotes are stored in the dedicated storage, the staff of the financial institution should refer to this journal. Thus, it is possible to specify a banknote that has been forgotten in each transaction.

Japanese Patent Laid-Open No. 11-283076 (FIG. 1)

  However, in the automatic teller machine with such a configuration, when part or all of the serial number cannot be read when the collected banknotes are identified again in the identification unit, the serial number to be recorded is unclear, There was sometimes no record. In such a case, the automatic teller machine has a problem in that it is not easy to associate a forgotten banknote with a journal, and it becomes extremely difficult to identify the banknote.

  The present invention has been made in view of the above points, and an object of the present invention is to propose a medium transaction apparatus that records information that can easily correspond to a medium that has been forgotten.

  In order to solve such a problem, in the medium transaction apparatus of the present invention, an identification number is assigned from a delivery unit that delivers a medium with a unique identification number to a user according to the transaction contents, and a medium left in the delivery unit. A discrimination unit to be read, a discrimination unit that discriminates the validity of the medium according to a predetermined discrimination criterion, a read result that represents a part of the identification number that could not be read by the discrimination unit for each medium, and predetermined legitimacy information A recording unit for recording the sex discrimination result is provided.

  As a result, it is possible to easily associate the reading result represented by the identification number or the non-reading information with the actual medium for a person who has visually recognized the recorded contents, and thus corresponds to the reading result on the recording. Based on the attached legitimacy discrimination result, it is possible to easily identify a medium having a problem with legitimacy.

  According to the present invention, since the reading result represented by the identification number or the non-reading information can be easily associated with the actual medium, it is possible to easily identify a medium having a problem with validity. Thus, the present invention can realize a medium transaction apparatus that records information that can easily correspond to a medium that has been forgotten.

It is a rough-line perspective view which shows the structure of an automatic teller machine. It is a basic diagram which shows the structure of a banknote depositing / withdrawing machine. It is a basic diagram which shows the block structure of an automatic teller machine and a banknote depositing / withdrawing machine. It is a basic diagram which shows the structure of the forgetting information by 1st Embodiment. It is a flowchart which shows the forgetting information recording process procedure by 1st Embodiment. It is a basic diagram which shows the structure of a printing operation screen. It is a basic diagram which shows printing on the receipt of forgetting information. It is a basic diagram which shows the structure of the forgetting information by 2nd Embodiment. It is a flowchart which shows the forgetting information recording process procedure by 2nd Embodiment.

  Hereinafter, modes for carrying out the invention (hereinafter referred to as embodiments) will be described with reference to the drawings.

[1. First Embodiment]
[1-1. Automatic teller machine configuration]
As shown in FIG. 1, the automatic teller machine 1 is configured around a box-shaped housing 2, and is installed in, for example, a financial institution, for example, a deposit transaction or a withdrawal transaction with a user. Transactions related to cash such as Below, the side of the automated teller machine 1 facing the user is the front side, the opposite is the rear side, the left and right are the left side and the right side as viewed from the user facing the front side, and the upper side and The lower side is defined and described.

  The housing 2 is provided with a customer-facing unit 3 at a location where it is easy to insert bills or operate the touch panel while the user is facing the front side. The customer reception unit 3 directly exchanges cash, bankbooks, etc. with users such as customers of financial institutions, etc., and receives notification of transaction information and operation instructions. A deposit / withdrawal port 5, an operation display unit 6, a numeric keypad 7, and a receipt issuing port 8 are provided.

  The card entry / exit 4 is a portion into which various cards such as a cash card are inserted or ejected. A card processing unit 4A (FIG. 3) for reading account numbers and the like magnetically recorded on various cards is provided on the back side of the card slot 4. The deposit / withdrawal port 5 is a portion where a bill to be deposited by the user is inserted and a bill to be dispensed to the user is discharged. The deposit / withdrawal port 5 is opened or closed by driving a shutter.

  The operation display unit 6 is a touch panel in which an LCD (Liquid Crystal Display) that displays an operation screen at the time of a transaction and a touch sensor for inputting a transaction type, a password, a transaction amount, and the like are integrated. The numeric keypad 7 is a physical key that accepts input of numbers such as “0” to “9”, and is used when an input operation such as a password or transaction amount is performed. The receipt issuing port 8 is a part that issues a receipt on which transaction details are printed at the end of transaction processing. Incidentally, on the back side of the receipt issuing port 8, a receipt processing unit 8A (FIG. 3) for printing transaction contents and the like on the receipt is provided.

  In the housing 2, a main control unit 9 that performs overall control of the entire automatic teller machine 1, a banknote depositing and dispensing machine 10 that performs various processes related to banknotes, and the like are provided.

  The main control unit 9 is mainly configured by a CPU (Central Processing Unit) (not shown), and by reading and executing a predetermined program from a ROM, a flash memory, etc. (not shown), various transactions such as deposit transactions and withdrawal transactions are performed. Perform the process. The main control unit 9 includes a storage unit 9M including a RAM (Random Access Memory), a hard disk drive, a flash memory, and the like, and stores various information in the storage unit 9M.

  The automatic teller machine 1 is provided with an electronic journal unit 21 for recording a history of operations and processes related to various transactions. The electronic journal unit 21 is composed of, for example, a hard disk drive or a flash memory, and the date and time when the transaction was performed with the user, the account number of the user, the type of transaction, the denomination and number of bills handled, Is recorded as electronic data in an electronic journal EJ (described later).

  As shown in the side view of FIG. 2, the banknote depositing / dispensing machine 10 includes a banknote control unit 11, a depositing / dispensing unit 12, a transport unit 13, a discrimination unit 14, a temporary storage unit 15, a banknote storage 16, and a rejection store. 17 and a forgetting storage 18 are provided.

  The banknote control part 11 controls the said banknote depositing / withdrawing machine 10 in cooperation with the main control part 9, so that the block structure of the banknote depositing / withdrawing machine 10 containing the whole automatic teller machine 1 is shown in FIG. It is supposed to be. As with the main control unit 9, the banknote control unit 11 is mainly configured by a CPU (not shown), and by reading and executing a predetermined program from a ROM, flash memory, or the like (not shown), a deposit process, a withdrawal process, etc. Various processes are performed.

  Moreover, the banknote control part 11 has the memory | storage part 11M which consists of RAM, flash memory, etc. inside, and memorize | stores various information, such as various programs, such as a payment program, and the information regarding a banknote in this memory | storage part 11M.

  The deposit / withdrawal unit 12 (FIG. 2) is configured around a box-shaped container 12 </ b> A whose top is opened. The container 12A accommodates banknotes to be delivered to the user or banknotes delivered from the user in a state of being aligned along the front-rear direction. An openable / closable shutter 12B is provided above the container 12A.

  The conveyance part 13 forms the conveyance path | route which connects each part in the banknote depositing / withdrawing machine 10 with the motor, roller, belt, guide, etc. which are not shown in figure. This conveyance part 13 conveys along this conveyance path | route by making a direction along the short side of a banknote into the advancing direction by rotating a roller suitably and driving | running | working a belt suitably.

  The discrimination unit 14 has various sensors such as an optical sensor, an image sensor, and a magnetic sensor inside, and obtains the discrimination result by each sensor while feeding the bills therein, and supplies it to the bill control unit 11. In response to this, the banknote control unit 11 determines the denomination and authenticity of the banknote, the degree of damage, and the like based on the acquired discrimination result, reads the serial number, and determines the transport destination of each banknote. The banknote control unit 11 also notifies the main control unit 9 of the determination result and the serial number.

  Incidentally, the serial number of a banknote is an identification number uniquely assigned to each banknote, and is composed of a combination of a plurality of characters. This serial number is used when specifying individual banknotes. As the characters constituting the serial number, characters of various languages such as numbers and English characters, Russian characters and Chinese characters can be used, and various characters such as “−”, “@”, “&” and the like can be used. The symbol can also be used as a “character” in a broad sense.

  The temporary storage unit 15 employs a so-called tape escrow method, and stores the banknotes by winding the banknotes together with the tape on the peripheral side surface of the cylindrical drum, and the banknotes by peeling the tape from the peripheral side surface. It comes to pay out. Incidentally, the temporary storage unit 15 can store, for example, 200 banknotes at the maximum.

  The bill storage 16 is configured to accumulate and store a large number of bills therein. This banknote storage 16 takes in, for example, a deposit transaction, when banknotes identified as being reusable with a small degree of damage are sorted by denomination and transported by the transport section 13 in the discrimination section 14. Store. Further, the banknote storage 16 separates and feeds out the designated number of banknotes one by one based on the control of the banknote control unit 11 in the withdrawal transaction, and sequentially delivers them to the transport unit 13.

  The rejection store | warehouse | chamber 17 accommodates the banknote (what is called a reject banknote) identified in the discrimination part 14 that the extent of damage should not be reused largely. The forgetting storage 18 stores bills that the user has forgotten to remove from the deposit / withdrawal unit 12 in a withdrawal transaction or the like in a vertically aligned state.

[1-2. Deposit processing]
Next, banknote depositing processing in the banknote depositing and dispensing machine 10 will be described. When a deposit transaction is performed with a user in the automatic teller machine 1, the bill control unit 11 of the bill depositing / dispensing machine 10 reads and executes a predetermined deposit processing program from the storage unit 11M, thereby performing a deposit process. To start.

  First, when the banknote control unit 11 accepts a deposit transaction start operation via the operation display unit 6 in cooperation with the main control unit 9 (FIG. 1), the shutter 12B of the deposit / withdrawal unit 12 is opened to enter the container 12A. Insert bills. The depositing / withdrawing unit 12 receives a banknote inserted into the container 12A by the user and receives an operation instruction to start taking in via the operation display unit 6, and then closes the shutter 12B and removes the banknote from the container 12A. Take them one by one and deliver them to the transport unit 13. The conveyance part 13 advances a banknote along a short side direction, and conveys it to the discrimination part 14. FIG.

  The discrimination unit 14 notifies the banknote control unit 11 of the detection result of each sensor while conveying the banknotes therein. The banknote control unit 11 discriminates the denomination and authenticity of the banknote, the degree of damage, and the like based on the discrimination result obtained from the discrimination unit 14, and further reads the serial number, and based on the discrimination result of each banknote. The transport destination is determined.

  Specifically, the banknote control unit 11 transports and stores the banknotes identified as legitimate and should be traded to the temporary storage unit 15 by the transport unit 13, while transporting rejected banknotes identified as not to be traded. Is transferred to the deposit / withdrawal unit 12 and returned to the user.

  Eventually, when the banknote control unit 11 finishes taking in all the banknotes inserted into the deposit / withdrawal unit 12, the banknote control unit 11 calculates the deposit amount based on the discrimination result obtained from the discrimination unit 14, and this is displayed on the operation display unit 6 (FIG. 1). ) And present it to the user to inquire whether or not to continue the deposit transaction. Here, when an instruction to continue the deposit transaction is received from the user, the banknote control unit 11 conveys the banknote held in the temporary storage unit 15 to the discrimination unit 14 by the transport unit 13, and the denomination and The degree of damage is discriminated, and the discrimination result is acquired.

  Then, the banknote control part 11 controls the conveyance part 13, and about the banknote with the small extent of damage of a banknote, after classifying this as a banknote which should be reused for every denomination by the conveyance part 13, a banknote It is conveyed to the storage 16 and stored. On the other hand, the banknote control part 11 conveys to the rejection store | warehouse | chamber 17, and stores it as a rejection banknote which should not be reused the banknote with a large degree of damage.

  On the other hand, when the banknote control part 11 receives the instruction | indication that a money_receiving | payment transaction is not continued from a user, all the banknotes currently hold | maintained by the temporary storage part 15 are drawn | fed out sequentially, and this is carried out by the conveyance part 13 at the money_receiving / payout part. 12 is sequentially transported to be accommodated in the container 12A. The banknote control part 11 will open | release the shutter 12B and will make a user take out a banknote, if all the banknotes are accommodated in the container 12A.

  At this time, if the banknote remains in the container 12A even after a predetermined waiting time (for example, 30 seconds) has elapsed since the shutter 12B is opened, the banknote controller 11 forgets to remove the banknote. It is determined that the person has left, that is, the banknote has been forgotten. Subsequently, the banknote control unit 11 takes in banknotes in the container 12 </ b> A one by one, conveys them to the discrimination unit 14 by the transport unit 13, discriminates each banknote, and transports them to the temporary storage unit 15.

  Here, when the banknote control part 11 discriminate | determines that each banknote is not normal based on the discrimination result obtained from the discrimination part 14, there are roughly two types of factors. One of them is caused by the banknote itself, and is a case where it is determined to be a fake note or a case where a denomination cannot be determined, that is, a case where it is determined that the banknote is invalid. Hereinafter, the banknote determined in this way is referred to as an illegal banknote.

  The other type is due to the conveyance of banknotes, in the case of so-called double feeding where two or more banknotes are stacked and conveyed, or in the case of so-called skewing where the inclination angle with respect to the conveyance direction of banknotes is extremely large That is, it is a case where it is determined that the sheet is not normally conveyed. Hereinafter, the banknote discriminated in this way is referred to as a poorly conveyed banknote.

  The banknote control unit 11 transports all the banknotes to the forgetting storage box 18 even if improperly transported banknotes are included, based on the discrimination results obtained from the discrimination unit 14, even if unacceptable banknotes are included. And wait for the start of the next transaction. On the other hand, when one or more illegal banknotes are included, the banknote control unit 11 conveys all banknotes to the deposit / withdrawal unit 12 to be accommodated in the container 12A, and the shutter 12B is closed while the main control unit is closed. In cooperation with 9, the operation of the automatic teller machine 1 is stopped.

[1-3. Withdrawal processing]
Next, banknote withdrawal processing in the banknote depositing and dispensing machine 10 will be described. When a withdrawal transaction is performed with the user in the automatic teller machine 1, the banknote control unit 11 of the banknote depositing / dispensing machine 10 reads and executes a predetermined withdrawal processing program from the storage unit 11M. Start the withdrawal process.

  First, the banknote control unit 11 accepts an operation for starting a withdrawal transaction and an input operation for a withdrawal amount by a user via the operation display unit 6 in cooperation with the main control unit 9 (FIG. 3). Next, the banknote control unit 11 determines the denomination and the number of banknotes according to the withdrawal amount, and then sequentially feeds the denomination and the number of banknotes from the banknote storage 16 and transports them to the discrimination unit 14 by the transport unit 13. And let them differentiate.

  At this time, the banknote control unit 11 conveys a banknote that cannot be determined to be normal to the reject box 17 as a reject banknote, such as double feeding in which a plurality of banknotes are stacked and conveyed, while the normal banknote corresponds to a withdrawal amount. The amount of money to be transferred is conveyed to the deposit / withdrawal unit 12 and accommodated in the container 12A. Finally, the banknote control unit 11 opens the shutter 12B of the deposit / withdrawal unit 12 to allow the user to take out banknotes in the container 12A.

  At this time, the banknote control unit 11 opens the shutter 12B, and if a banknote remains in the container 12A even after a predetermined standby time (for example, 30 seconds) has passed, Judge that forgetting has occurred. Subsequently, the banknote control unit 11 takes in banknotes in the container 12 </ b> A one by one, discriminates each banknote by the discrimination unit 14, and conveys it to the temporary storage unit 15.

  Further, based on the discrimination result obtained from the discrimination unit 14, the banknote control unit 11 waits for the start of the next transaction by taking out all the banknotes 18 when the banknotes are not included, and waiting for the start of the next transaction. When one or more banknotes are included, all banknotes are conveyed to the deposit / withdrawal unit 12 and the operation of the automatic teller machine 1 is stopped.

[1-4. Record of forgetting information]
By the way, the banknote depositing / withdrawing machine 10 takes each banknote from the depositing / withdrawing unit 12 and transports it to the discrimination unit 14 as described above in the case of forgetting to collect the banknote in both the deposit transaction and the withdrawal transaction. The bill controller 11 determines whether each bill is true or false. At this time, the main control unit 9 acquires the discrimination result of each banknote from the banknote control unit 11, and records it in the electronic journal EJ of the electronic journal unit 21 (FIG. 3) together with other information related to the transaction.

  Specifically, the main control unit 9 records forgetting information N representing information on forgetting banknotes in the electronic journal EJ every time forgetting to forget banknotes occurs. As shown in FIG. 4, the forgetting information N is composed of a plurality of lines of characters, of which the first line is date / time information NA representing the date and time, and the remaining lines represent banknote information. Information NB.

  The banknote information NB records information for each banknote line by line, and in each line, order information NB1, denomination information NB2, serial number information NB3, and validity information NB4 are recorded.

  The order information NB1 is an integer representing the order identified in the discrimination unit 14 and basically corresponds to the order of forgetting banknotes stored in the forgetting storage 18 or the deposit / withdrawal unit 12. The order information NB1 also functions as a line number in the banknote information NB. The denomination information NB2 represents the denomination determined in the banknote control unit 11 based on the discrimination information obtained from the discrimination unit 14, and each banknote such as “1000”, “5000”, and “10000”. The amount of money is recorded numerically.

  Further, the denomination information NB2 indicates that when the banknote control unit 11 cannot determine the denomination, for example, a denomination unknown character string “that indicates that the denomination could not be determined, such as line number“ 5 ”in FIG. UNKNOWN "is recorded. Here, when the denomination of the banknote cannot be determined, the image data obtained from the discrimination unit 14 with respect to normal image data of each denomination stored in advance in the storage unit 11M (FIG. 3). This is the case where no match was made. Incidentally, when the denomination of the banknote cannot be discriminated, the banknote control unit 11 cannot specify the position of the serial number that differs for each denomination and cannot read the serial number.

  Serial number information NB3 represents the serial number read in the banknote control part 11 based on the discrimination information obtained from the discrimination part 14. FIG. If there is a digit that cannot be read in the serial number, for example, a digit that cannot be determined as any character or a digit that cannot be determined as a plurality of candidates, this digit is set as an unread digit, for example, the line number “ The unread character “?” Is recorded as the seventh character of “3” and the first, second and eighth characters of the line number “4”.

  The legitimacy information NB4 is an illegal character string “invalid character string” indicating that it is an illegal banknote when the banknote control unit 11 determines that it is a fake note based on the discrimination result from the discrimination unit 14 or when the denomination cannot be determined. “REJECTED” is recorded. Incidentally, the validity information NB4 is left blank when it is a valid banknote.

  The main control unit 9 generates banknote information NB for each forgotten banknote while using the storage unit 9M as a temporary storage area regardless of the presence or absence of an improper banknote when the banknote is forgotten. Forgetting information N is supplied to the electronic journal EJ for recording.

  Next, a processing procedure when the main control unit 9 records the forgetting information N in the electronic journal EJ will be described. When a banknote is forgotten in a deposit transaction or a withdrawal transaction, the banknote control unit 11 takes in the banknotes one by one from the deposit / withdrawal unit 12 and conveys them to the discrimination unit 14, and obtains a discrimination result from the discrimination unit 14. To do.

  Subsequently, based on the obtained discrimination result, the banknote control unit 11 performs each process such as determination of authenticity and denomination of each banknote and reading (recognition) of a serial number, and information indicating these process results. (Hereinafter referred to as forgotten banknote information) is notified to the main control unit 9.

  When the main control unit 9 acquires the forgetting banknote information from the banknote control unit 11, the main control unit 9 reads out and executes the forgetting information recording program from the storage unit 9M, thereby starting the forgetting information recording processing procedure RT1 shown in FIG. To step SP1. In step SP1, the main control unit 9 generates date / time information NA based on the current date / time, records it in the electronic journal EJ, and proceeds to the next step SP2. Incidentally, at this time, when the main control unit 9 has acquired forgetting banknote information for a plurality of banknotes, the main control section 9 pays attention to the first banknote and sets the forgetting banknote information as a processing target.

  In step SP2, the main controller 9 determines whether or not the denomination of the banknote has been determined based on the obtained forgotten banknote information. If an affirmative result is obtained here, this indicates that the banknote can be recognized as any banknote among at least a plurality of denominations and that the serial number can be read. At this time, the main control unit 9 moves to the next step SP3, determines the denomination information NB2, and moves to the next step SP4.

  In step SP4, the main control unit 9 determines whether or not the banknote is a forged banknote based on the obtained forgotten banknote information. If a positive result is obtained here, this indicates that the banknote is a forged banknote and should be recorded in the electronic journal EJ. At this time, the main controller 9 moves to the next step SP5, determines that the banknote is an illegal banknote, and moves to the next step SP6. On the other hand, if a negative result is obtained in step SP4, this indicates that the banknote is normal. At this time, the main control unit 9 proceeds to the next step SP6.

  In step SP6, the main controller 9 determines whether or not there is an unread digit in the serial number based on the obtained forgotten banknote information. If a positive result is obtained here, this means that it is necessary to record in the electronic journal EJ that this unread digit character could not be read. At this time, the main control unit 9 assigns the unread character “?” To the unread digit, and proceeds to the next step SP10. On the other hand, if a negative result is obtained in step SP6, this means that all the digits of the serial number can be read and the serial number can be recorded in the electronic journal EJ as it is. At this time, the main controller 9 proceeds to the next step SP10.

  Further, if a negative result is obtained in step SP2, this means that the denomination of the banknote cannot be determined, and accordingly, the position of a different serial number for each denomination cannot be specified, and thus the serial number could not be read. And that information should be recorded in the electronic journal EJ. At this time, the main control unit 9 proceeds to the next step SP8, and similarly to step SP5, determines that the banknote is an illegal banknote and proceeds to the next step SP9. In step SP9, the main control unit 9 sets a denomination unknown character string “UNKNOWN” indicating that the denomination is unknown as the denomination information NB2, and further sets a character string indicating a blank in the serial number information NB3. Then, the process proceeds to the next step SP10.

  In step SP10, the main control unit 9 sequentially records the denomination information NB2 and the serial number information NB3 on the electronic journal EJ, with the order information NB1 recorded at the beginning as part of the banknote information NB related to the banknote. Then, the process proceeds to the next step SP11.

  In step SP11, the main control unit 9 determines whether or not the banknote is determined as an illegal banknote. If an affirmative result is obtained here, the main control section 9 moves to the next step SP12, records the invalid character string “REJECTED” as the validity information NB4, and moves to the next step SP13. On the other hand, if a negative result is obtained in step SP11, this indicates that the banknote is valid and need not be recorded as the validity information NB4. At this time, the main controller 9 proceeds to the next step SP13.

  In step SP13, the main control unit 9 determines whether or not the banknote information NB has been recorded in the electronic journal EJ for all banknotes for which forgetting banknote information has been obtained. If a negative result is obtained here, this means that the banknote information NB should be recorded for the remaining banknotes. At this time, the main control unit 9 returns to step SP2 and repeats a series of processes to record the banknote information NB in the same manner for the next banknote.

  On the other hand, if a positive result is obtained in step SP13, this indicates that the forgetting information N including the bill information NB for all forgetting bills has been recorded in the electronic journal EJ. At this time, the main control unit 9 moves to the next step SP14 and ends the forgetting information recording processing procedure RT1.

  Incidentally, the main control unit 9 does not erase the banknote information NB (that is, the forgetting information N) from the storage unit 9M after the forgetting information recording processing procedure RT1 is finished, but keeps it stored.

[1-5. Printing forgetting information]
Further, in the automatic teller machine 1, the contents of the electronic journal EJ can be printed on the receipt by the receipt processing unit 8A (FIGS. 1 and 3) by the operation of the staff of the financial institution or the maintenance worker.

  For example, the automatic teller machine 1 forgets to remove a banknote in a withdrawal transaction, and an improper banknote is included in the forgotten banknote, and the operation is stopped by conveying the forgotten banknote to the deposit / withdrawal unit 12. Suppose that it was in the state. At this time, when a predetermined maintenance operation is performed by the maintenance worker or the like via the operation display unit 6 or the like, the main control unit 9 displays the print operation screen D1 shown in FIG.

  The print operation screen D1 is provided with a print button B1 on which “print” is displayed. When the print button B1 is touch-operated, the main control unit 9 reads the forgetting information N related to the forgetting banknotes stored in the deposit / withdrawal unit 12 from the electronic journal EJ, and reads it from the receipt processing unit 8A (FIG. 1, FIG. 1). To FIG. 3).

  As shown in FIG. 7, the receipt processing unit 8A prints the acquired forgetting information N on the receipt RC and discharges it from the receipt issuing port 8 (FIG. 1). At this time, the same contents as the forgetting information N recorded in the electronic journal EJ are printed on the receipt RC.

  The maintenance worker receives this receipt RC and compares it with the forgotten banknotes taken out from the deposit / withdrawal unit 12, thereby identifying the illegal banknotes, visually checking the illegal banknotes, or restarting the operation of the cash dispenser 1. Do.

[1-6. Operation and effect]
In the above configuration, the main control unit 9 of the automatic teller machine 1 according to the first embodiment is configured by banknote information NB for each forgotten banknote when a banknote is forgotten in a deposit transaction or a withdrawal transaction. Forgetting information N is generated and recorded in the electronic journal EJ.

  At this time, if the denomination of the banknote cannot be determined, the main control unit 9 records the denomination unknown character string “UNKNOWN” as the denomination information NB2 of the banknote information NB. For this reason, the main control part 9 can make the maintenance worker etc. who looked at the forgetting information N recognize the denomination and serial number of each forgetting banknote, and cannot discriminate the denomination in the forgetting banknote. It can be recognized that a banknote is included.

  Moreover, since the main control part 9 cannot read a serial number when it cannot discriminate | determine the money type of a banknote, it cannot record a serial number as banknote information NB. That is, the main control unit 9 cannot make the maintenance worker specify the banknote by relying on the serial number.

  However, the main control unit 9 records the denomination unknown character string “UNKNOWN” as the denomination information NB2 in association with the order information NB1 in the electronic journal EJ, and maintains the order identified by the discrimination unit 14 The banknote information NB of each forgotten banknote is recorded line by line.

  For this reason, the main control unit 9 compares the order of the banknote information NB in the forgetting information N with the order of the forgetting banknotes taken out from the deposit / withdrawal unit 12 to the maintenance worker or the like. Can be easily identified, and the forgotten banknote whose serial number is unknown can be easily specified. As a result, the main control unit 9 easily associates each banknote information NB recorded as the forgetting information N with an actual forgetting banknote, and easily grasps the discrimination result of each forgetting banknote. Can do.

  Further, when there is an unread digit in the serial number, the main control unit 9 does not record the serial number at all in the serial number information NB3, but records the character of the normally read digit as it is, and sets the unread digit as it is. Record as unread character "?". For this reason, the main control unit 9 can compare the forgetting banknote and the forgetting information N while taking into account the read digit character of the serial number for the maintenance worker or the like.

  Further, the main controller 9 prints the contents of the electronic journal EJ on the receipt RC when a predetermined operation is performed by a maintenance worker or the like. As a result, the main control unit 9 provides detailed verbal details by attaching the receipt RC to the forgotten banknote when, for example, the forgotten banknote is sequentially transferred between the departments in the financial institution. Without giving explanations or the like, the person in charge of each department who saw the forgotten banknote can immediately recognize the state.

  According to the above configuration, the main control unit 9 of the automatic teller machine 1 according to the first embodiment, when the banknote is forgotten, the denomination information NB2 is used when the denomination cannot be determined. The unknown character string “UNKNOWN” is set, and the unread digit in the serial number in the serial number information NB3 is set as the unread character “?”, Thereby generating banknote information NB of each forgotten banknote as the forgetting information N. Record in the electronic journal EJ. As a result, the main control unit 9 presents the forgetting information N of the electronic journal EJ to a maintenance worker or the like, thereby making it easy to associate each forgetting banknote with each banknote information NB. It is possible to immediately grasp the discrimination result and the like.

[2. Second Embodiment]
Compared with the automatic teller machine 1 according to the first embodiment, the automatic teller machine 101 according to the second embodiment (FIG. 1) has a main control unit 9, a banknote depositing and dispensing machine 10, and an electronic journal unit 21. Although different in that it has a main control unit 109, a bill depositing / dispensing machine 110, and an electronic journal unit 121 in place of the above, the other points are configured similarly.

  Similar to the main control unit 9 according to the first embodiment, the main control unit 109 is mainly configured by a CPU (not shown), and performs various processes by executing predetermined programs. The main control unit 109 includes a storage unit 109M that replaces the storage unit 9M. Similarly to the storage unit 9M, the storage unit 109M stores various programs such as a forgetting information recording program and various types of information.

  The banknote depositing / dispensing machine 110 is different from the banknote depositing / dispensing machine 10 according to the first embodiment in that it has a banknote control unit 111 instead of the banknote control unit 11, but the other points are similarly configured. Has been. Compared with the banknote control unit 11 according to the first embodiment, the banknote control unit 111 displays the discrimination result of the forgotten banknote from the discrimination unit 14 when the banknote is forgotten in the deposit transaction and the withdrawal transaction. Some processing is different after the acquisition.

  That is, the banknote control unit 111 removes all banknotes based on the discrimination result obtained from the discrimination unit 14 when all banknotes are normal, i.e., when neither an illegal banknote nor a conveyance failure banknote is included. It is transported and stored in the forgetting storage 18 and awaits the start of the next transaction. On the other hand, the banknote control part 111 will convey all the banknotes to the depositing / withdrawing part 12, and will accommodate in the container 12A, and the shutter 12B is obstruct | occluded, when one or more fraudulent banknotes or conveyance failure banknotes are contained. In cooperation with the main control unit 109, the operation of the automatic teller machine 101 is stopped.

  The electronic journal unit 121 (FIG. 3) records information related to the transaction such as the forgetting information N in the electronic journal EJ as in the electronic journal unit 21 according to the first embodiment. This is partly different from the first embodiment.

  Specifically, the main control unit 109 records, for the electronic journal EJ, forgetting information N in which the reason information NB5 is added to the banknote information NB, as shown in FIG. 8 corresponding to FIG. The reason information NB5 is recorded only in the line where the illegal character string “REJECTED” is recorded as the validity information NB4. For example, the reason information NB5 is a character string in which English characters and numbers are combined such as “E01” and “E02”. .

  This reason information NB5 is a so-called error code, and for each character string, a bill such as “unknown denomination information”, “fake ticket”, “double feed”, “skew”, etc. The determination reason when it is determined as a defective banknote is associated in advance.

  The main control unit 109 is also partially different from the main control unit 9 according to the first embodiment in recording the forgetting information N in the electronic journal EJ. Specifically, the main control unit 109 executes processing according to the forgetting information recording processing procedure RT2 shown in FIG. 9 instead of the forgetting information recording processing procedure RT1 (FIG. 5). In the forgetting information recording processing procedure RT2, the main control unit 109 performs the same processing as in steps SP1 to SP10 of the forgetting information recording processing procedure RT1 in steps SP21 to SP30, and proceeds to step SP31.

  In step SP31, the main control unit 109 determines whether or not the banknote is determined as either an invalid banknote or a poorly transported banknote. If an affirmative result is obtained here, the main control section 9 moves to the next step SP32 at this time, records the illegal character string “REJECTED” as the validity information NB4, and moves to the next step SP33. In step SP33, the main control unit 109 records reason information NB5 indicating the reason why the banknote is determined as an illegal banknote or a poorly transported banknote for the electronic journal EJ, and proceeds to the next step SP34.

  On the other hand, if a negative result is obtained in step SP31, this indicates that the banknote is valid and need not be recorded as the validity information NB4 and reason information NB5. At this time, the main controller 109 proceeds to the next step SP34.

  In step SP34, as in step SP13 (FIG. 5), the main control unit 109 determines whether or not the banknote information NB has been recorded in the electronic journal EJ for all banknotes for which forgetting banknote information has been obtained. If a negative result is obtained here, the main control unit 109 returns to step SP22 and repeats a series of processes. On the other hand, if a positive result is obtained in step SP34, the main control unit 109 moves to next step SP35 and ends the forgetting information recording processing procedure RT2.

  Further, in the automatic teller machine 101, as in the first embodiment, the contents of the electronic journal EJ are received by the receipt processing unit 8A (FIGS. 1 and 3) by the operation of the staff of the financial institution or the maintenance worker. It can also be printed. At this time, reason information NB5 (FIG. 8) is also printed on the receipt RC.

  In the above configuration, the main control unit 109 of the automatic teller machine 101 according to the second embodiment generates the forgetting information N and generates the electronic journal EJ when the forgetting of the banknote occurs in the deposit transaction or the withdrawal transaction. To record. At this time, the main control unit 109 records the order information NB1, the denomination information NB2, and the serial number information NB3 as the banknote information NB of each forgotten banknote, and the legitimacy of the banknote determined to be an illegal banknote or a poorly transported banknote. Information NB4 and reason information NB5 are recorded.

  For this reason, the main control part 109 can make the maintenance worker etc. who looked at the forgetting information N recognize the denomination and serial number of each forgetting banknote, and which banknote was determined not to be normal. And the reason can be easily grasped.

  In particular, in the second embodiment, when the banknote control unit 111 of the banknote depositing / dispensing machine 110 forgets to remove a banknote, in addition to the case where there is an invalid banknote, The forgotten banknote is conveyed to the deposit / withdrawal unit 12 and the operation of the automatic teller machine 101 is stopped. For this reason, in the automatic teller machine 101, even if the legitimacy information NB4 is recorded in the forgetting information N, it is difficult to distinguish whether the bill is an illegal bill or a badly conveyed bill. There was a risk that it could not be understood correctly.

  In this respect, the main control unit 109 records the reason information NB5 together with the validity information NB4, so that the maintenance worker can grasp the state of the banknote in more detail and in a short time, and immediately Appropriate and appropriate measures can be taken. Thereby, for example, even when a staff member of a financial institution explains the state of a forgotten banknote to a customer, an explanation that can obtain the customer's satisfaction including the detailed reason by referring to the reason information NB5. Can do.

  In other respects, the automatic teller machine 101 according to the second embodiment can achieve the same effects as the automatic teller machine 1 according to the first embodiment.

  According to the above configuration, the main control unit 109 of the automatic teller machine 101 according to the second embodiment causes the electronic journal EJ to receive the denomination information NB2 and the denomination information NB for the electronic journal EJ. The number information NB3 is recorded, and the correctness information NB4 and the reason information NB5 are recorded for the banknote determined to be an illegal banknote or a poorly transported banknote. Accordingly, the main control unit 109 presents the forgetting information N of the electronic journal EJ to a maintenance worker or the like, thereby making it easy to associate each forgetting banknote with each banknote information NB. The determination result of each forgotten banknote, etc., including the reason when it is determined as a defective banknote, can be immediately and in detail understood.

[3. Other Embodiments]
In the first embodiment described above, in the serial number information NB3, the read character is recorded for the read digit, and the unread character “?” Is recorded for the unread digit. . However, the present invention is not limited to this. For example, digits that could not be read may be blank, and various symbols such as “*” and “_” may be used as unread characters. Further, when all the digits cannot be read, a dedicated character string indicating that may be recorded, for example, “<ERROR>”. In short, as the serial number information NB3, it is only necessary to record the character of the read digit as much as possible and to clarify the existence and position of the digit that could not be read, thereby correctly recording the position of each digit. The same applies to the second embodiment.

  Moreover, in 1st Embodiment mentioned above, when the automatic teller machine 1 handles the banknote of a some money type, the case where the money type information NB2 showing a money type was recorded on the forgetting information N was described. However, the present invention is not limited to this. For example, when the automatic teller machine 1 handles only one type of banknote, the denomination information NB2 may be omitted from the forgetting information N. The same applies to the second embodiment.

  Further, in the first embodiment described above, when the denomination cannot be determined, the denomination information NB2 is set to the denomination unknown character string “UNKNOWN”, and in addition to this, the position of the serial number for each denomination is Since the serial number cannot be read at all because of the difference, the case where the serial number information NB3 is blank is described. However, the present invention is not limited to this. For example, when the position of the serial number is the same among the denominations, the serial number information NB3 is stored on the basis of the read result of the serial number, regardless of whether the denomination can be determined. It may be recorded. The same applies to the second embodiment.

  Further, in the above-described second embodiment, the case where an error code such as “E01” or “E02” is displayed as the reason information NB5 has been described. However, the present invention is not limited to this. For example, a word representing a state such as “SLANTED” or “OVERLAP” may be recorded as the reason information NB5.

  Furthermore, in 1st Embodiment mentioned above, the case where banknote information NB about one forgetting banknote was recorded on 1 line was described. However, the present invention is not limited to this. For example, the banknote information NB for one forgotten banknote may be recorded over two or more lines, or the banknote information NB for two or more forgotten banknotes per line. May be recorded. In this case, as long as the order information NB1 is recorded, the order information NB1 can be associated with the order in which the forgetting banknotes are arranged, and the banknote information NB for one forgetting banknote in the forgetting information N can be separated. . The same applies to the second embodiment.

  Furthermore, in 1st Embodiment mentioned above, the case where order information NB1 was recorded as banknote information NB was described. However, the present invention is not limited to this, and the order information NB1 may be omitted. In this case, since the number of lines from the first line of the banknote information NB represents the order of banknotes, counting the number of lines makes it possible to associate with the order of forgetting banknotes. The same applies to the second embodiment.

  Further, in the above-described first embodiment, the case where the forgetting information N made up of electronic information is recorded in the electronic journal EJ of the electronic journal unit 21 has been described. However, the present invention is not limited to this. For example, the forgetting information N may be recorded by printing characters on a paper journal. In this case, it is possible for the maintenance worker to search and refer to the desired forgetting information N from the printed paper journal without printing on the receipt RC again.

  Further, in this case, while the forgetting information N is recorded in the paper journal, the forgetting information N regarding the forgetting banknote may be separately printed on the receipt RC by an operation of a maintenance worker or the like. Specifically, the forgetting information N stored in the storage unit 9M may be read and printed on the receipt RC. The same applies to the second embodiment.

  Further, in the first embodiment described above, when the forgetting information N is printed on the receipt RC (FIG. 7) by the operation of the maintenance worker or the like, the forgetting information N regarding the forgetting banknote is read from the electronic journal EJ. The case of printing is described. However, the present invention is not limited to this. For example, the forgetting information N may be read from the storage unit 9M and printed. The same applies to the second embodiment.

  Further, in the above-described first embodiment, the case where the forgetting information N is printed on the receipt RC (FIG. 7) by the operation of the maintenance worker or the like has been described. However, the present invention is not limited to this. For example, the printing function may be omitted, the forgetting information N may be displayed on the operation display unit 6, and this may be visually confirmed by a maintenance worker, or, for example, USB (Universal Serial) Bus) Forgetting information N as electronic information may be transferred and stored in a removable information storage medium such as a memory, and this may be referred to by a maintenance worker's terminal device or the like. In short, it is only necessary that the forgetting information N can be presented by various presentation means capable of presenting character information to a maintenance worker or the like. The same applies to the second embodiment.

  Furthermore, in 1st Embodiment mentioned above, based on the discrimination result obtained in the discrimination part 14, discrimination | determination processes, such as a money type and authenticity, and the reading process (recognition process) of a serial number in the banknote control part 11 are carried out. Mentioned when doing. However, the present invention is not limited to this. For example, a predetermined determination processing unit may be incorporated in the discrimination unit 14 and the determination processing unit may perform these determination processing and recognition processing. The same applies to the second embodiment.

  Furthermore, in 1st Embodiment mentioned above, when one or more unjust banknotes were contained in the forgetting banknote, all the banknotes are conveyed to the deposit or withdrawal part 12, and are accommodated in the container 12A, and the shutter 12B. The case where the operation of the automatic teller machine 1 is stopped in cooperation with the main control unit 9 while closing is described. However, the present invention is not limited to this. For example, regardless of whether or not forgotten banknotes contain illegal banknotes, all banknotes are transported and stored in the forgetting storage 18 and await the start of the next transaction. You may do it. The same applies to the second embodiment.

  Further, in the above-described first embodiment, the case where the main control unit 9 of the automatic teller machine 1 executes the forgetting information recording process according to the forgetting information recording processing procedure RT1 (FIG. 5) has been described. . However, the present invention is not limited to this. For example, the banknote control unit 11 of the banknote depositing / dispensing machine 10 may be executed alone or the forgetting information may be recorded by the cooperation of the banknote control unit 11 and the main control unit 9. The same applies to the second embodiment.

  Further, in the above-described first embodiment, the case where the forgetting information recording program is stored in advance in the storage unit 9M of the main control unit 9 has been described. However, the present invention is not limited to this. For example, the present invention may be stored in the storage unit 11M of the banknote control unit 11, downloaded from an external server or the like via a network (not shown), and further acquired. The information may be acquired from a removable information storage medium such as a USB memory via an interface (not shown). The same applies to the second embodiment.

  Furthermore, in 1st Embodiment mentioned above, the case where this invention was applied to the automatic teller machine 1 which trades the banknote as a medium between users was described. However, the present invention is not limited to this. For example, an apparatus for depositing and dispensing banknotes installed at a financial institution, a so-called teller cashier, or various kinds of media such as cash vouchers and securities are exchanged with users. In various apparatuses, the present invention may be applied particularly when a medium forgotten by a user is taken into the apparatus. The same applies to the second embodiment.

  Furthermore, the present invention is not limited to the above-described embodiments and other embodiments. That is, the scope of the present invention extends to embodiments in which some or all of the above-described embodiments and other embodiments described above are arbitrarily combined, and embodiments in which some are extracted. It is.

  Furthermore, in embodiment mentioned above, the deposit or withdrawal part 12 as a delivery part, the discrimination part 14 as a discrimination part, the banknote control part 11 as a discrimination | determination part, the main control part 9 and electronic journal part as a recording part The case where the automatic teller machine 1 as a medium transaction apparatus is constituted by 21 is described. However, the present invention is not limited to this, and a medium transaction apparatus may be configured by a delivery unit, a discrimination unit, a discrimination unit, and a recording unit having various other configurations.

  The present invention can also be used in various devices that exchange media such as banknotes with users.

  DESCRIPTION OF SYMBOLS 1,101 ... Automatic teller machine, 5 ... Deposit / withdrawal port, 6 ... Operation display unit, 8 ... Receipt issue port, 8A ... Receipt processing unit, 9, 109 ... Main control unit, 9M, 109M ...... Storage unit 10, 110 ... Banknote deposit / withdrawal machine 11, 111 ... Bill control unit, 11M ... Storage unit, 12 ... Deposit / withdrawal unit, 12A ... Container, 12B ... Shutter, 13 ... ... Conveying section, 14 ... Distinction section, 15 ... Temporary storage section, 18 ... Forgetting storage, 21, 121 ... Electronic journal section, D1 ... Print operation screen, EJ ... Electronic journal, N ... Forgetting information, NA: Date and time information, NB: Bill information, NB1: Order information, NB2: Denomination information, NB3: Serial number information, NB4: Legitimacy information, NB5: Reason information, RC ……receipt.

Claims (9)

A delivery unit that delivers a medium with a unique identification number to the user according to the transaction content;
A discrimination unit for reading the identification number from the medium left in the delivery unit;
A discriminator for discriminating the validity of the medium according to a predetermined discriminant criterion;
Each medium includes a recording unit that records a reading result in which a part of the identification number that could not be read by the discrimination unit is represented by predetermined unread information and a determination result of the validity. A medium transaction device. The identification number is a combination of a plurality of characters,
The medium transaction apparatus according to claim 1, wherein the recording unit records, as the unread information, a substitute character representing one character that cannot be read in the identification number. The medium transaction apparatus according to claim 1, wherein the recording unit records all unread information indicating that all of the identification numbers cannot be read when all of the identification numbers cannot be read. . The delivery unit can deliver a plurality of types of media to the user,
The discrimination unit determines the type of the medium and reads the identification number,
The medium transaction apparatus according to claim 1, wherein the recording unit records the type together with the reading result and the validity determination result. The said recording part records the information showing the reason for which the said legitimacy was denied with the said reading result and the said legitimacy, when the said legitimacy is denied by the said discrimination | determination part. The medium transaction apparatus according to the description. The said recording part records the information showing the order of the said medium at the time of reading the said identification number by the said discrimination part in correlation with the said reading result and the determination result of the said validity. The medium transaction apparatus described in 1. An operation unit for receiving operation instructions;
The medium transaction apparatus according to claim 1, further comprising: a presentation unit that presents the read result and the validity determination result for each medium in accordance with a predetermined operation instruction to the operation unit. The medium transaction apparatus according to claim 7, wherein the presenting unit is a receipt processing unit that prints and issues the transaction content on a receipt. The medium transaction apparatus according to claim 7, wherein the presenting unit is a display screen that displays information.

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