JP2015176561A - procedure flow display device, method and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a procedure flow display device by which, when displaying a procedure flow, the flow is displayed easily to watch and easily to know a flow of processing to be executed even in the case where many processing procedures are included in the entire flow and a plurality of condition branches are present, a method and a program.SOLUTION: A procedure flow display device 10 includes procedure flow storage means 31 and branch information storage means 32 for storing branch information. On the basis of the branch information, a procedure flow probability is calculated for each procedure flow to reach a final processing box after being branched in a determination box. On the basis of the calculated procedure flow probabilities, a procedure flow with the highest procedure flow probability is displayed on a display 41. Branch selections inputted by a user are received in the determination box and for each received branch selection, a procedure flow with a highest procedure flow probability among the procedure flows being branched in accordance with the received branch selections is displayed.

Description

  The present invention relates to a procedure flow display apparatus, method, and program.

  2. Description of the Related Art Conventionally, a workflow management system or the like that presents a series of processing procedures for investigating the cause of an event and recovery processing when an event such as a failure occurs has been put into practical use. For example, the workflow management system converts the processing procedure for a possible event into electronic data and stores it in a database, and automatically searches for and displays the corresponding flow according to the conditions such as the occurrence event. A technique disclosed in Patent Document 1 is known as such a failure handling system.

  In the failure response flow display system of Patent Document 1, an optimal response flow is displayed at that time according to the importance of the failure and the progress of the work. In other words, when there are multiple response flows that are relatively independent of a failure, the failure response flow display system can execute the importance of the failure (the urgency of recovery) and the response flow for each response flow. The start time is held, and the corresponding flow to be executed with priority at the present time is selected and displayed according to the importance level and the current time.

JP 2008-171061 A

  However, in the method disclosed in Patent Document 1, the main purpose is to control the execution order of a plurality of relatively independent flows, and when a conditional branch occurs within one corresponding flow, The function of predicting the corresponding flow ahead and displaying only the portion of interest is not realized, and when the entire flow is complicated, it is difficult to solve the problem that it is difficult to confirm and predict the scheduled processing in advance.

  In the process of sequentially executing the procedure flow for investigating the cause of failure and recovery processing of information and communication equipment, it is common for the flow to branch in the middle (conditional branching) depending on the result of checking the operating state of the device. is there. Normally, all the flows including the conditional branch (overall flow diagram) are presented to the operator. However, if there are many processing steps for the entire flow and there are multiple conditional branches, all the routes to the final goal ( Flow paths) need to be handled in the same row, and if the entire flow is presented on the display screen, the display becomes complicated, and the frequency of moving between a plurality of pages without being able to display the whole on the display screen increases. For this reason, for example, there is a problem that it is difficult to make a prediction such as prior confirmation or preparation of a process to be executed next, and it is difficult to determine the importance of the process to be executed from now on.

  Therefore, when displaying the procedure flow, there is a need for a device that displays a flow that is easy to see and understand the flow of processing to be executed, even when there are many processing procedures for the entire flow and there are multiple conditional branches. It has been.

  In the present invention, when displaying a procedure flow, even if there are many processing procedures for the entire flow, and there are a plurality of conditional branches, a procedure for displaying a flow that is easy to see and understand the flow of processing to be executed An object of the present invention is to provide a flow display device, a method, and a program.

In order to solve the problems related to the complexity of the display of the procedure flow and the difficulty of prediction described above, the present invention targets the operator who operates the device and performs a series of processes according to the operation procedure (business procedure flow). In this case, the presentation of the procedure flow and the operation of the device are supported on the computer.
As a representative example, the present invention is directed to an operator who operates / monitors information communication facilities, etc., and processes a series of processing procedures for investigating the cause of a failure and recovering from a failure in response to an event such as the occurrence of a failure. And can be applied to an operation support system of an information communication facility that supports an operator to sequentially execute each step of the flow according to the presented flow.

  The present invention holds the entire procedure flow associated with alarm information from an information communication facility (operation target facility) in a database, and is included up to the conditional branch (judgment) that is currently focused on in a certain procedure flow. Branch probabilities based on all conditional branches (upstream of the flow) are stored in the database as statistical information. Then, the present invention can reach each branch at each point of time based on the probability to reach the final goal (end of flow) of each flow when all conditional branches are divided into cases. Among the final goals, there is provided means for sequentially selecting and displaying a procedure flow path (flow path) to reach the goal with the highest probability.

Furthermore, a function is also realized in which an evaluation value obtained by multiplying the probability of reaching each goal by a “weighting coefficient” for each goal is used as a reference for selecting and displaying a flow path. The weight coefficient corresponds to, for example, the final evaluation result regarding the execution result of the procedure, the degree of influence on the service, the assumed risk, and the like. Note that the “weight coefficient” is not limited to a constant, and more generally a function (weight function) may be used.
Specifically, the following solutions are provided.

  (1) A procedure flow display device for displaying a procedure flow composed of a processing box, a determination box, and a flow for indicating an operation procedure based on a selection from a user, and storing the procedure flow Branch information associating the flow storage means and the decision box, the branch condition in the decision box, and the branch probability with which the branch flow is selected corresponding to the procedure flow stored in the procedure flow storage means Based on the branch information stored in the branch information storage means, the procedure flow probability for each procedure flow that branches in the decision box and reaches the last processing box is calculated based on the branch information stored in the branch information storage means. Based on the procedure flow probability calculating means and the procedure flow probability calculated by the procedure flow probability calculating means, Display control means for displaying the procedure flow with the highest forward flow probability on a display; and branch selection accepting means for accepting a branch selection input by the user in the decision box, wherein the display control means comprises the branch A procedure flow display device that displays the procedure flow having the highest procedure flow probability in the procedure flows after branching by the accepted branch selection for each branch selection accepted by the selection accepting unit.

  According to the configuration of (1), the procedure flow display device according to (1) includes a procedure flow storage unit that stores a procedure flow, a determination box corresponding to the procedure flow stored in the procedure flow storage unit, Branch information storage means for storing branch information in which the branch condition in the judgment box and the branch probability for selecting a branching flow are associated with each other. Then, the procedure flow display device calculates the procedure flow probability for each procedure flow that branches in the determination box and reaches the last processing box based on the branch information stored in the branch information storage means, and calculates the calculated procedure flow Based on the probability, the procedure flow with the highest procedure flow probability is displayed on the display, the branch selection input by the user in the judgment box is accepted, and the procedure flow after branching by the accepted branch selection for each accepted branch selection The procedure flow with the highest procedure flow probability is displayed.

That is, when the procedure flow display device according to (1) displays the procedure flow on the display, the procedure flow probability is the highest among the procedure flows after the branch every time the procedure flow is selected and branched in the determination box. Display high procedural flow.
Therefore, when the procedure flow display device according to (1) displays the procedure flow, there are many processing procedures for the entire flow, and even when there are a plurality of conditional branches, the procedure flow display device is easy to see and has a process to be executed. The flow can be easily displayed. Furthermore, the procedure flow display device according to (1) can always display the processing box (final goal) that is most likely to reach the end, and predicts the advance confirmation and preparation of processing to be executed by the user. Can make it easier to stand up.

  (2) further comprising weight coefficient storage means for storing a weight coefficient in association with the last processing box, wherein the procedure flow probability calculation means is configured to perform the procedure based on the weight coefficient stored in the weight coefficient storage means. The procedure flow display device according to (1), wherein a flow probability is calculated.

  Therefore, when the procedure flow display device according to (2) displays the procedure flow, there are many processing procedures for the entire flow, and even when there are a plurality of conditional branches, it is easy to see depending on the importance, and , It is possible to display a flow that makes it easy to understand the flow of processing to be executed. Furthermore, the procedure flow display device according to (2) can always display the processing box (final goal) that is most likely to reach the end according to the importance level, and the user can check in advance the processing to be executed. It is possible to make predictions such as preparation and preparation easier.

  (3) The branch information storage unit further stores the number of times of branching in association with the branch condition for each determination box, and the branch selection reception unit receives the branch selection in the determination box each time the branch selection is received. The branch information storage means counts and stores the number of times for each of the branch conditions associated with the judgment box, and calculates the branch probability based on the stored number of times (1) or (2) The procedure flow display device described in 1.

  Therefore, when the procedure flow display device according to (3) displays the procedure flow, there are many processing procedures for the entire flow, and even if there are a plurality of conditional branches, it is easy to see according to the results, and It is possible to display a flow that makes it easy to understand the flow of processing to be executed. Furthermore, the procedure flow display device according to (3) can always display the processing box (final goal) that is most likely to reach the end according to the results, and can confirm the process to be executed by the user in advance. This makes it easy to make predictions such as preparations.

  (4) A method executed by the procedure flow display device according to (1), wherein the procedure flow probability calculation means branches in the decision box based on the branch information stored in the branch information storage means. A procedure flow probability calculating step for calculating a procedure flow probability for each procedure flow reaching the last processing box, and the display control means is based on the procedure flow probability calculated by the procedure flow probability calculating step. A display control step for displaying the procedure flow with the highest procedure flow probability on a display; a branch selection receiving step for receiving the branch selection input by the user in the decision box; The branch selection accepted by the branch selection acceptance step by the control means DOO, the method comprising the steps of the process flow probability in the process flow after branching by the branch selection accepted to display the highest the process flow, a.

  Therefore, in the method according to (4), when displaying the procedure flow, there are many processing procedures for the entire flow, and even when there are multiple conditional branches, it is easy to see and the flow of processing to be executed can be understood. Easy flow display. Furthermore, the method according to (4) can always display the processing box (final goal) that is most likely to reach the end, and it is easy to make a prediction such as prior confirmation and preparation of processing to be executed by the user. Can be.

  (5) A program for causing a computer to execute each step of the method described in (4).

  Therefore, when the program related to (5) displays the procedure flow, there are many processing procedures for the entire flow, and even when there are multiple conditional branches, it is easy to see and the flow of processing to be executed is understood. An easy flow display can be made to the computer. Furthermore, the program according to (5) can always display the processing box (final goal) that is most likely to reach the end on the computer, and predict the process to be executed by the user in advance. Can be made easy to stand.

According to the present invention, when displaying a procedure flow, even if there are many processing procedures for the entire flow and there are a plurality of conditional branches, the flow display is easy to see and the flow of processing to be executed is easy to understand. can do.
That is, when the entire flow is displayed in a complicated and large scale, it is possible to select and display the most probable flow path expected at the present time or the most probable and highly important flow path. Thereby, it becomes easy for an operator of the facility or the like to grasp the flow of the displayed response procedure, and it is possible to call attention such as prediction of future response and preparation for response. In addition, by displaying a highly important flow, for example, depending on the processing contents, it is possible to efficiently proceed with preparations such as obtaining approval in advance when higher level approval is required. By these, it can be expected to contribute to expeditious investigation of failure causes and failure recovery.

It is a figure which shows the structure of the procedure flow display apparatus which concerns on one Embodiment of this invention. It is a figure which shows the example of the procedure flow memory | storage means of the procedure flow display apparatus which concerns on one Embodiment of this invention. It is a figure which shows the example of the branch information storage means of the procedure flow display apparatus which concerns on one Embodiment of this invention. It is a figure which shows the example of the procedure flow probability computed by the procedure flow display apparatus which concerns on one Embodiment of this invention. It is a figure which shows the example of the display of a procedure flow by the procedure flow display apparatus which concerns on one Embodiment of this invention. It is a figure which shows the example of a display following FIG. It is a figure which shows the example of a display following FIG. It is a figure which shows the example of a display following FIG. It is a figure which shows the example of the weighting coefficient memory | storage means of the procedure flow display apparatus which concerns on one Embodiment of this invention. It is a figure which shows the example of the procedure flow probability calculated based on the weighting coefficient by the procedure flow display apparatus which concerns on one Embodiment of this invention. It is a flowchart which shows the process of the procedure flow display apparatus which concerns on one Embodiment of this invention.

Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram showing a configuration of a procedure flow display device 10 according to an embodiment of the present invention.
The procedure flow display device 10 includes a procedure flow storage unit 31, a branch information storage unit 32, a weight coefficient storage unit 33, a procedure flow probability calculation unit 11, a display control unit 12, and a branch selection reception unit 13. Realize the dynamic display function of the procedure flow. Hereinafter, each means will be described.

  The procedure flow storage unit 31 stores a procedure flow. Specifically, the procedure flow storage unit 31 stores the entire procedure flow to be displayed as data in association with the alarm information of the operation target facility (see FIG. 2 described later).

The branch information storage means 32 corresponds to the procedure flow stored in the procedure flow storage means 31, and the branch information in which the judgment box is associated with the branch condition in the judgment box and the branch probability with which the branch flow is selected. Is stored (see FIG. 3 described later).
Furthermore, the branch information storage means 32 may store the number of times of branching in association with the branch condition for each judgment box.

  The weight coefficient storage means 33 stores the weight coefficient in association with the last processing box (see FIG. 9 described later).

The procedure flow probability calculation unit 11 calculates a procedure flow probability for each procedure flow that branches in the determination box and reaches the last processing box based on the branch information stored in the branch information storage unit 32.
When using the weighting factor, the procedure flow probability calculation unit 11 calculates the procedure flow probability based on the weighting factor stored in the weighting factor storage unit 33.

  The display control unit 12 displays the procedure flow with the highest procedure flow probability on the display 41 based on the procedure flow probability calculated by the procedure flow probability calculation unit 11. Specifically, the display control unit 12 searches the procedure flow storage unit 31 (for example, searches the procedure flow storage unit 31 based on the alarm information from the operation target facility, and stores the entire procedure flow stored in association with the alarm information. Search the procedure flow) and get it. Next, the display control means 12 displays on the display 41 the procedure flow with the highest procedure flow probability among the acquired procedure flows at the start of the procedure flow display.

The branch selection receiving unit 13 receives a branch selection input by a user (for example, an operator or the like) in the determination box. Specifically, the branch selection accepting unit 13 accepts an input of branch selection in the determination box from the user who operates based on the procedure flow displayed by the display control unit 12.
Further, every time branch selection accepting means 13 accepts branch selection in the judgment box, the branch information storage means 32 counts and stores the number of times for each branch condition associated with the judgment box, and the number of times stored. The branch probability may be calculated based on the branch probability, and the calculated branch probability may be stored in the branch information storage unit 32. Note that the procedure flow probability for each procedure flow based on the stored branch probability is calculated by the procedure flow probability calculation means 11.

  For each branch selection accepted by the branch selection acceptance means 13, the display control means 12 displays the procedure flow having the highest procedure flow probability among the procedure flows after the branching by the accepted branch selection. Specifically, for each branch selection in the determination box existing in the displayed procedure flow, the display control unit 12 performs the procedure flow in the procedure flow that reaches the last processing box after branching by the accepted branch selection. The procedure flow with the highest probability is displayed.

  Hereinafter, the processing content of the procedure flow dynamic display method executed by the procedure flow display device 10 will be described with reference to a specific example. In the following examples, the cause of failure investigation and failure recovery procedure based on the alarm information from the operation target equipment is illustrated as an example, but the present invention is not limited to failure cause investigation and failure recovery. It can be applied as a method for displaying a typical business procedure flow.

  FIG. 2 is a diagram illustrating an example of the procedure flow storage unit 31 of the procedure flow display device 10 according to the embodiment of the present invention. The example of FIG. 2A is an example in which the procedure flow storage unit 31 stores a procedure flow and a pointer to branch information in association with alarm information. The example of FIG. 2B is an example of the entire procedure flow stored in the procedure flow storage unit 31.

  FIG. 3 is a diagram illustrating an example of the branch information storage unit 32 of the procedure flow display device 10 according to the embodiment of the present invention. As shown in FIG. 3, the branch information storage unit 32 corresponds to the procedure flow stored in the procedure flow storage unit 31 (for example, the decision box <A>, the decision box <B>, the decision box < C>), the branch condition in the decision box (eg, YES, NO) and the branch probability that the branching flow is selected (eg, the probability of selecting YES, the probability of selecting NO) are selected The branch information in which the number of times (for example, the number of times YES is selected and the number of times NO is selected) is stored is stored.

  In the example of FIG. 3, the decision box <A> has a branch probability of YES of 0.6 and a branch probability of NO of 0.4, and the decision box <C> has a probability of YES of 0.3 and a probability of NO. 0.7. On the other hand, there are two flows to the determination box <B>: when the determination box <A> is YES, and when the determination box <A> is NO and the determination box <C> is YES. Accordingly, the branch probability of the decision box <B> is assumed as shown in FIG.

  FIG. 4 is a diagram illustrating an example of the procedure flow probability calculated by the procedure flow display device 10 according to the embodiment of the present invention. The example shown in FIG. 4 shows the procedure flow probability of reaching the last processing box (eg, [END X], [END Y], [END Z]) calculated based on the branch probability example of FIG. It is an example. That is, in this example, the procedure flow probability has the highest probability of a procedure flow in which YES is selected in the decision box <A> and YES is selected in the decision box <B> (final goal [END Y-1]). , NO is selected in the decision box <A>, YES is selected in the decision box <C>, and YES is selected in the decision box <B> (the final goal [END Y-2]). ). The processing box codes [END Y-1] and [END Y-2] are used to divide the final goals of the processing boxes [END Y] indicating the final goal, each having a different route (different flow paths). Show. The same applies to [END X] and [END Z].

According to the examples shown in FIG. 2, FIG. 3, and FIG. 4, as the dynamic display method of the flow, concrete cases of (1) considering only the branch probability and (2) considering the branch probability and the weighting factor. A typical process is shown below.
In the following examples based on FIG. 2, FIG. 3, and FIG. 4, each conditional branch is an example of two branches, but each conditional branch in the flow is generalized to N branches (N is 2 or more). be able to.

[When only branch probability is considered]
Here, the case where only the branch probability is considered without using the weighting coefficient will be described.

5 to 8 are diagrams showing examples of procedure flow display by the procedure flow display device 10 according to the embodiment of the present invention.
The procedure flow display device 10 displays the procedure flow that reaches [END Y-1] with the highest procedure flow probability as shown in FIG. 5 in the initial state based on the procedure flow probability of FIG.

Here, it is assumed that the user executes the process box [1] and the procedure flow display device 10 accepts a NO branch selection in the determination box <A>.
In this case, the procedure flow display device 10 uses the procedure flow in the procedure flow after branching NO in the decision box <A> based on the branch probability of the next decision box <C> as shown in FIG. The procedure flow to [END Z] with the highest probability is displayed.

Next, it is assumed that the user executes the processing box [6] and the procedure flow display device 10 accepts a YES branch selection in the determination box <C>.
In this case, the procedure flow display apparatus 10 corresponds to the case where the procedure leading to the determination box <B> is “NO in the determination box <A> and YES in the determination box <C>”. In addition, the procedure flow display device 10 displays a procedure flow that reaches [END X-2] with the highest procedure flow probability in the procedure flows after branching.

  Next, it is assumed that the user executes the process box [3] and the procedure flow display device 10 accepts a YES branch selection in the determination box <B>. In this case, the procedure flow display device 10 displays the procedure flow up to [END Y-2] as shown in FIG. 8, and ends the process.

[When branch probability and weighting factor are considered]
Here, a case where weighting (weighting coefficient) according to the importance of the procedure to the last processing box, the evaluation result, and the like is considered in addition to the branching probability in the conditional branching will be described. That is, not only the branching probability but also the procedure flow probability × weighting factor is used as a criterion for displaying the procedure flow. As an example of the weighting factor, an evaluation result on the effect after execution of each procedure flow, the degree of influence on the service, the accuracy of the cause investigation, the magnitude of the assumed risk, and the like can be considered.

  FIG. 9 is a diagram showing an example of the weight coefficient storage means 33 of the procedure flow display device 10 according to one embodiment of the present invention. As shown in FIG. 9, the weight coefficient storage means 33 stores a weight coefficient in association with the last processing box.

  FIG. 10 is a diagram illustrating an example of the procedure flow probability calculated based on the weighting coefficient by the procedure flow display device 10 according to the embodiment of the present invention. The example of FIG. 10 is different from the example shown in FIG. 4 in that the weight coefficients of the last processing boxes are 0.6 for [END X], 0.2 for [END Y], and [END Z]. It is an example of the procedure flow probability when it is assumed that 0.2 is 0.2. As shown in FIG. 10, when the weighting factor is considered, the procedure flow display device 10 first displays the procedure flow that reaches [END X−1] where the value of procedure flow probability × weighting factor is the largest.

  Next, it is assumed that the user executes the process box [1], and the procedure flow display apparatus 10 receives a NO branch selection in the determination box <A>. From FIG. 10, the procedure flow display device 10 displays a procedure flow that reaches [END X-2] with the highest [procedure flow probability × weighting coefficient] under the condition of “no decision box <A>”. To do.

  Similarly, the procedure flow display device 10 sequentially displays the procedure flows having the highest [procedure flow probability × weighting coefficient] according to the result of branch selection received in each determination box.

  FIG. 11 is a flowchart showing processing of the procedure flow display device 10 according to the embodiment of the present invention. The procedure flow display device 10 is configured by hardware included in a computer and its peripheral devices and software for controlling the hardware. The following processing is performed by each control unit (for example, CPU) under a predetermined condition under the OS. This process is executed according to software.

  In step S101, the CPU (display control means 12) searches for a procedure flow. More specifically, the CPU searches the procedure flow storage unit 31 based on alarm information or the like, and searches the entire procedure flow stored in association with the alarm information.

  In step S102, the CPU (procedure flow probability calculation means 11) calculates all the procedure flow probabilities based on the branch information corresponding to the searched procedure flow. More specifically, the CPU is based on the branch information corresponding to the searched procedure flow and stored in the branch information storage means 32 and the weight coefficient stored in the weight coefficient storage means 33. A procedure flow probability using a weighting factor is calculated for each procedure flow that branches in the decision box and reaches the last processing box.

  In step S103, the CPU (display control means 12) displays the procedure flow with the maximum procedure flow probability. More specifically, the CPU displays a procedure flow having the highest procedure flow probability among the calculated procedure flow probabilities on the display 41 at the start of the procedure flow among the acquired procedure flows.

  In step S104, the CPU (display control means 12) determines whether or not the last processing box has been reached. If this determination is YES, the CPU ends the process. If NO, the CPU moves the process to step S105.

  In step S105, the CPU (branch selection accepting means 13) accepts the branch selection in the determination box and counts the number of branches. More specifically, the CPU accepts an input of branch selection in the judgment box from a user who operates based on the displayed procedure flow, and each time the branch selection is accepted, the CPU stores in the judgment box in the branch information storage unit 32. The number of times for each associated branch condition is counted and stored, and the branch probability is calculated based on the stored number of times.

  In step S106, the CPU (display control means 12) displays the procedure flow with the highest procedure flow probability among the procedure flows after branching by the accepted branch selection. More specifically, for each branch selection in the determination box existing in the displayed procedure flow, the CPU has the highest procedure flow probability among the procedure flows that reach the last processing box after branching by the accepted branch selection. Display high procedural flow. Thereafter, the CPU moves the process to step S104.

According to the present embodiment, the procedure flow display device 10 includes a procedure flow storage unit 31 for storing a procedure flow, a determination box corresponding to the procedure flow stored in the procedure flow storage unit 31, and a determination box in the determination box. A branch information storage unit that stores branch information in which a branch condition and a branch probability that a branching flow is selected are associated with each other. Then, the procedure flow display device 10 calculates the procedure flow probability for each procedure flow that branches in the determination box and reaches the last processing box based on the branch information stored in the branch information storage unit 32. Based on the procedure flow probability, the procedure flow with the highest procedure flow probability is displayed on the display 41, accepts a branch selection input by the user in the decision box, and makes a decision in the branch information storage means 32 each time a branch selection is accepted. The number of times for each branch condition associated with the box is counted and stored, the branch probability is calculated based on the number of times stored, and the procedure flow after branching by the accepted branch selection for each accepted branch selection The procedure flow with the highest procedure flow probability is displayed. Further, the procedure flow display device 10 includes weight coefficient storage means 33, calculates a procedure flow probability using the weight coefficient stored in the weight coefficient storage means 33, and accepts a branch selection for each accepted branch selection. The procedure flow with the highest procedure flow probability using the weighting factor is displayed among the procedure flows after branching by.
Therefore, when displaying the procedure flow, the procedure flow display device 10 has many processing procedures for the entire flow, and even when there are a plurality of conditional branches, it is easy to see and the flow of processing to be executed is easy to understand. The flow can be displayed. Furthermore, the procedure flow display device 10 can always display the processing box (final goal) that is most likely to reach the end, so that the user can easily make a preliminary check of the processing to be executed and make predictions such as preparation. Can be.

  As mentioned above, although embodiment of this invention was described, this invention is not restricted to embodiment mentioned above. The effects described in the embodiments of the present invention are only the most preferable effects resulting from the present invention, and the effects of the present invention are limited to those described in the embodiments of the present invention. is not.

DESCRIPTION OF SYMBOLS 10 Procedure flow display apparatus 11 Procedure flow probability calculation means 12 Display control means 13 Branch selection reception means 31 Procedure flow storage means 32 Branch information storage means 33 Weight coefficient memory means 41 Display

Claims (5)

A procedure flow display device that displays a procedure flow composed of a processing box, a determination box, and a flow for indicating an operation procedure based on a selection from a user,
Procedure flow storage means for storing the procedure flow;
Branch information that stores branch information that associates the decision box with the branch condition in the decision box and the branch probability that the branch flow is selected in correspondence with the procedure flow stored in the procedure flow storage unit. Storage means;
Based on the branch information stored in the branch information storage unit, a procedure flow probability calculating unit that calculates a procedure flow probability for each procedure flow that branches in the determination box and reaches the last processing box;
Display control means for displaying the procedure flow with the highest procedure flow probability on a display based on the procedure flow probability calculated by the procedure flow probability calculation means;
Branch selection accepting means for accepting a branch selection input by the user in the determination box,
The display control means displays, for each branch selection accepted by the branch selection acceptance means, the procedure flow having the highest procedure flow probability among the procedure flows after branching by the accepted branch selection. ,
Procedure flow display device. Weight coefficient storage means for storing the weight coefficient in association with the last processing box;
The procedure flow probability calculation means calculates the procedure flow probability based on the weight coefficient stored in the weight coefficient storage means.
The procedure flow display device according to claim 1. The branch information storage means further stores the number of times of branching in association with the branch condition for each judgment box,
Each time the branch selection accepting unit accepts the branch selection in the decision box, the branch information storage unit counts and stores the number of times for each of the branch conditions associated with the decision box. Calculating the branch probability based on the number of times,
The procedure flow display device according to claim 1 or 2. A method executed by the procedure flow display device according to claim 1,
A procedure in which the procedure flow probability calculation means calculates a procedure flow probability for each procedure flow that branches in the decision box and reaches the last processing box based on the branch information stored in the branch information storage means. A flow probability calculation step;
The display control means, based on the procedure flow probability calculated by the procedure flow probability calculation step, a display control step for displaying the procedure flow with the highest procedure flow probability on a display;
A branch selection receiving step for receiving the branch selection input by the user in the determination box;
The display control means displays the procedure flow having the highest procedure flow probability in the procedure flows after branching by the accepted branch selection for each branch selection accepted by the branch selection acceptance step. Steps,
A method comprising:   The program for making a computer perform each step of the method of Claim 4.

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