JP2015170195A - remote server - Google Patents

Abstract

PROBLEM TO BE SOLVED: To propose a configuration that can surely deal with events and address the events by a level of importance even if a service-serving circuit system is short when a prescribed event occurs in a working machine and the like.SOLUTION: A remote server is configured to transmit an operation instruction and/or verification message matter in accordance with event identification information to a transmission source of event information when event identification information received is event identification information on a first kind; when the received event identification information is event identification information on a second kind higher in a level of importance than the event identification information on the first kind, identify at least any one of a management source of a working machine or vessel and a service foothold holding jurisdiction over the working machine or vessel on the basis of machine identification information; and transmit the operation instruction and/or verification message matter in accordance with the event identification information to at least any one of the identified management source or service foothold.

Description

  The present invention relates to a remote server of a remote monitoring system that supports coping with a predetermined event when a predetermined event occurs such as when an abnormality occurs in a work machine or the like.

  As a system for supporting the handling of a predetermined event such as when an abnormality occurs in a work machine or the like, for example, Patent Document 1 discloses that a construction machine within a predetermined radius centered on a target construction machine. (See paragraph [0040] of Patent Document 1 and FIG. 9), or a construction machine within a predetermined radius centered on the service car (paragraph [0045] of FIG. 1 and FIG. 11). Reference management system is disclosed. Further, Patent Document 2 discloses a monitoring system that issues an alarm only to an abnormality of a monitoring target having a high importance level and notifies the monitoring person that the abnormality has occurred.

Japanese Patent No. 4262180 Japanese Patent Laid-Open No. 1-119896

  However, the management system described in Patent Literature 1 is based on the premise that the service car is patrol, and cannot reliably handle the service patrol system. In addition, the monitoring system of Patent Document 2 has a configuration in which no countermeasure is taken with respect to an alarm for a monitoring target abnormality with low importance.

  Therefore, the present invention can deal with a certain event when a predetermined event occurs in a work machine or the like, even if the service patrol system is insufficient, and can deal with the event according to importance. The purpose is to present a possible configuration.

  In order to solve the above problems, the present invention includes an operation including event identification information, which is information for identifying the event that has occurred, and various data at the time when the event has occurred, from a work machine or a ship in which the predetermined event has occurred. A remote server that receives data as event information together with machine identification information that is information for identifying the work machine or the ship, and the event information when the received event identification information is the first type of event identification information An operation instruction and / or confirmation communication item corresponding to the event identification information is transmitted to the sender of the event, and the received event identification information is second type event identification information having a higher importance than the first type event. In some cases, based on the machine identification information, a management source of the work machine or the ship and the work machine or the ship are At least one of the service bases to be managed is specified, and at least one of the specified management source and the service base is provided with an operation instruction and / or confirmation notification item according to the event identification information. A remote server characterized by transmitting is provided.

  In the present invention, even when the received event identification information is the first type of event identification information, if the same event identification information is received a predetermined number of times in a predetermined period, the management source At least one of the service bases is specified, and an operation instruction and / or confirmation notification item according to the event identification information is transmitted to at least one of the specified management source and the service base The mode to do can be illustrated.

  According to the present invention, when a predetermined event occurs in the work machine or the ship, even if the service patrol system is insufficient, the event can be dealt with reliably and the importance level It is possible to deal with it separately.

It is a schematic block diagram which shows typically the remote monitoring system which monitors agricultural machinery remotely. It is a block diagram which shows schematic structure of the agricultural machine provided with the remote monitoring terminal device. It is a block diagram which shows schematic structure of the remote monitoring terminal device in an agricultural machine. It is a graph which shows the specific example of the output element corresponding to the various connection terminals in case the agricultural machine is a combine. It is an operation | movement diagram which shows typically the operation | movement process of the event information transmission control by the event information transmission control part in a control part. It is a flowchart which shows the first half part of the operation example by the event information transmission control part of a remote monitoring terminal device. It is a flowchart which shows the second half part of the operation example by the event information transmission control part of a remote monitoring terminal device. It is a block diagram which shows schematic structure of the control part in the remote server provided in the remote monitoring center. It is a schematic diagram which shows the data structure of an example of the 1st database which preserve | saved event identification information according to the kind of predetermined importance of an event. It is a schematic diagram which shows the data structure of an example of the 2nd database which stored management origin information and service base information in association with machine identification information. It is a flowchart which shows an example of the control action by the control part in a remote server, Comprising: It is a figure which shows the process example of the first half part. It is a flowchart which shows an example of the control action by the control part in a remote server, Comprising: It is a figure which shows the process example in case the importance of an event is a 1st type in the latter half part. It is a flowchart which shows an example of the control action by the control part in a remote server, Comprising: It is a figure which shows the process example in case the importance of an event is a 2nd type in the latter half part.

  DESCRIPTION OF THE PREFERRED EMBODIMENTS Embodiments of the present invention will be described below with reference to the accompanying drawings, taking as an example an agricultural machine such as a combine, a tiller or a rice transplanter as a working machine or a ship.

[Overall configuration of remote monitoring system]
FIG. 1 is a schematic configuration diagram schematically showing a remote monitoring system 100 for remotely monitoring agricultural machines 110. FIG. 2 is a block diagram illustrating a schematic configuration of the agricultural machine 110 including the remote monitoring terminal device 200. FIG. 3 is a block diagram showing a schematic configuration of the remote monitoring terminal device 200 in the agricultural machine 110.

  As shown in FIG. 1, the remote monitoring system 100 includes one or a plurality (here, a plurality) of agricultural machines (an example of a work machine) 110,. 200, and a remote server 130 connected to the remote monitoring terminal device 200 via a communication network 140.

  The remote server 130 is disposed in the remote monitoring center 120 located far away from the agricultural machines 110, and collects predetermined predetermined operation data that is data relating to the operating state of the agricultural machines 110. Accumulate. The remote server 130 is connected to a terminal device (specifically a client computer) 160,... Such as a personal computer, a tablet computer, or a portable terminal via a network 150 such as a LAN (Local Area Network) or the Internet. The stored data is taken into the terminal devices 160,... And used by users of the agricultural machine 110 and users such as dealers. The terminal device 160 includes a control unit 161, an input unit 162 including a keyboard and a pointing device, and a display unit 163 such as a display. The control unit 161 displays display information based on data sent from the remote server 130 and various input screens on the display unit 163 and accepts necessary information input from the input unit 162. It has become.

  Specifically, the remote monitoring terminal device 200 and the remote server 130 have communication units 210 and 131 (specifically, communication modules), and are connected by the communication units 210 and 131 via the communication network 140. Thus, it is possible to transmit and receive information between the remote monitoring terminal device 200 and the remote server 130. As a result, the remote server 130 can remotely monitor the agricultural machines 110,... By the user at the remote monitoring center 120.

  The communication network 140 may be a wired communication network, a wireless communication network, or a combination of a wired communication network and a wireless communication network. The communication network 140 is typically a public line network provided by a telecommunications carrier and can be a public line network in which terminals such as fixed telephones and mobile phones communicate with each other.

  As shown in FIG. 2, the agricultural machine 110,... Includes one or a plurality (here, a plurality) of working units 111,. Here, as the working units 111,..., For example, when the agricultural machine is a combine, a traveling working unit, a mowing working unit, a threshing working unit, and the like can be given.

  Each working unit 111,... Is provided with an electronic control device (specifically, a controller) 113,. The electronic control devices 113,... Command various actuators (not shown), and appropriately control the operating states of the working units 111,. Each of the electronic control devices 113,... Is configured to transfer data to each other based on a CAN (Controller Area Network) standard.

  Specifically, each electronic control unit 113,... Goes to each work unit 111,... Based on detection value information (signals) detected by various sensors in each work unit 111,. The operation state is controlled. Moreover, each electronic control unit 113,... Appropriately determines whether or not an abnormality such as a failure of the agricultural machine 110 has occurred, and if an abnormality has occurred, error information corresponding to the abnormality is generated. (Specifically, an error code) is generated.

  Of the working units 111,..., A working unit (running working unit 111a) that operates the engine 112 monitors the engine 112, the rotational speed of the engine 112, a load state, and the like, and determines an optimal injection pressure and injection timing to the fuel system. Is provided with an electronic control unit 113 (engine controller 113a) for controlling the entire engine, a generator 114, and a start switch SW, and a battery BT is mounted. The electronic control unit 113 (engine controller 113a) performs operation start / pause operation and operation state control by driving the engine 112 in addition to operation control of the working unit 111 (traveling work unit 111a). It has become.

  In addition, in the operating state of the engine 112 of the working unit 111 (the traveling working unit 111a), the battery BT is appropriately charged by the electric power supplied from the generator 114.

  The activation switch SW provided in the working unit 111 (the traveling working unit 111a) is a changeover switch that selectively switches between a power-on state and a power-off state. Here, the power-on state is a state in which power is supplied from the battery BT to the control unit 240 (see FIG. 3) and the electronic control device 113 (engine controller 113a) in the remote monitoring terminal device 200. The power-off state is a state in which power supply from the battery BT to the control unit 240 and the electronic control device 113 (engine controller 113a) in the remote monitoring terminal device 200 is cut off.

  Specifically, the battery BT is connected to both the power connection line L1 connected to the control unit 240 and the power connection line L2 connected to the electronic control device 113 (engine controller 113a) via the start switch SW. Connected.

  In this example, the activation switch SW is a so-called key switch, and the “ON” terminal is a connection terminal of the power supply connection lines L1 and L2. The “OFF” terminal is a terminal when the start switch SW is in an OFF state.

  Regardless of whether the start switch SW is on or off, the battery BT and the power control unit 220 (see FIG. 3) in the remote monitoring terminal device 200 are connected via the power connection line L3.

[Remote monitoring terminal]
As shown in FIG. 3, the remote monitoring terminal device 200 supplies power to the communication unit 210, a control unit 240 that performs transmission / reception of data during communication, various input / output controls and arithmetic processing control, and the control unit 240. And a plurality of connection terminals T to which operation data related to the operation state of the agricultural machine 110 is input.

(Communication Department)
The communication unit 210 can communicate using the same communication protocol (communication protocol) as the communication unit 131 of the remote server 130 in the remote monitoring center 120 (see FIG. 1). Data transmitted / received during communication is converted by the communication unit 210 so as to follow the communication protocol. Then, the communication unit 210 transmits the operation data of the agricultural machine 110 acquired by the control unit 240 to the remote server 130.

(Power control unit)
The power control unit 220 is connected to the battery BT regardless of whether the start switch SW is off or on. Specifically, an input side power line (not shown) of the power controller 220 and the battery BT are connected by a power connection line L3. As a result, the power controller 220 is constantly supplied with power from the battery BT.

  Further, a power supply line (not shown) of the control unit 240 and an output side power supply line (not shown) of the power supply control unit 220 are connected by a power supply connection line L4.

(Position detector)
In the present embodiment, the remote monitoring terminal device 200 includes a GPS sensor (an example of a position sensor) 231 that receives radio waves from a GPS (Global Positioning System) satellite, and an agricultural machine based on the radio waves received by the GPS sensor 231. 110 further includes a position detection unit 232 that detects position information of 110, and a position information storage unit 233 that temporarily stores various data such as position information detected by the position detection unit 232.

  The GPS sensor 231 receives radio waves (information including the world standard date and time) from GPS satellites. Here, the global standard date and time means Coordinated Universal Time (UTC).

  The position detection unit 232 can detect speed information of the agricultural machine 110 and direction information of the agricultural machine 110 in addition to information on the current location where the agricultural machine 110 is located. That is, the position information includes information on the latitude, longitude, speed, and direction of the agricultural machine 110.

  Specifically, the position detection unit 232 constitutes a GPS satellite system (positioning system) together with the GPS sensor 231 and the GPS satellite.

  The position information storage unit 233 includes a nonvolatile memory such as a flash memory. The position information storage unit 233 is connected to the power supply control unit 220 and is always supplied with power from the battery BT.

(Control part)
The control unit 240 includes a processing unit 250 including a microcomputer such as a CPU (Central Processing Unit), a non-volatile memory such as a ROM (Read Only Memory), a storage unit 260 including a volatile memory such as a RAM, and a remote monitoring terminal. And a time acquisition timer 270 having a clock function for obtaining the date and time information of the device 200.

  The control unit 240 controls the operation of various components by causing the processing unit 250 to load and execute a control program stored in advance in the ROM of the storage unit 260 on the RAM of the storage unit 260. . The RAM of the storage unit 260 provides a first data storage unit 261 and a second data storage unit 262.

(Connecting terminal)
A plurality (70 in this case) of connection terminals T,... Are a plurality of types of connection terminals that are connected to output elements Q,... That output data relating to the operating state of the agricultural machine 110. , Or two or more (here 32) first connection terminals T1,..., One or two (20 here) second connection terminals T2,. .., Four or more (four here) fourth connection terminals T4,..., And one or more (eight here). Are provided with one or more (two in this case) sixth connection terminals T6,.

  The first connection terminals T1, ..., the second connection terminals T2, ..., the third connection terminals T3, ... and the fourth connection terminals T4, ... are connected to the control unit 240, and the first connection terminals T1, ..., and The second connection terminal T2 is connected to the output elements Q,... In each working unit 111,. Further, the fifth connection terminals T5,... And the sixth connection terminals T6,... Are connected to the control unit 240 and are directly connected to the output elements Q,. Yes.

  The first connection terminals T1,... Are ON / OFF information (specifically, contact information of 0 or 1), error status information indicating the presence / absence of an abnormality such as a failure (specifically, error presence / absence information of 0 or 1). Are input to the output elements Qa,... That output binary information (specifically, binarized signals). Here, the binary information is transmitted as CAN bit data.

  As output elements Qa,... That output binary information, various switches Wa,... That are connected to the input system of the electronic control device 113,. An output control unit Pa that is provided in the devices 113,... And outputs error state information indicating whether there is an abnormality such as a failure in each working unit 111,.

  Specifically, when the output elements Qa,... Are various switches Wa,..., The first connection terminals T1,. When the output element Qa,... Is the output control unit Pa, the error state information from the output control unit Pa in the electronic control device 113,.

  The second connection terminals T2,... Are numerical value data indicating a value obtained by measuring (detecting) a predetermined physical quantity, an error code indicating the content of an abnormality such as a failure, and detected value information such as a voltage value of the battery BT (specifically, Is connected to output elements Qb,... That output multilevel digital signals), and detected value information from the output elements Qb,. Here, the detection value information is transmitted as numerical data of CAN.

  As the output elements Qb for outputting the detection value information, various sensors Wb connected to the input system of the electronic control devices 113 for detecting the operating state of the agricultural machine 110, and the electronic control device 113 (engine controller) An output control unit Pb that is provided in 113a) and outputs the voltage value of the battery BT can be exemplified.

  Specifically, when the output elements Qb,... Are various sensors Wb,..., Numerical data from the various sensors Wb,. When the output elements Qb,... Are the output control unit Pb, the voltage value of the battery BT from the output control unit Pb in the electronic control device 113 (engine controller 113a) is input to the second connection terminals T2,. Is done.

  The third connection terminals T3,... Are connected to output elements Qc,... That output integration information such as integration time by an integration hour meter (hour meter) that measures the integration time of the components involved in the operation of the engine 112 and the like. The integrated information from the output elements Qc,. Here, the integration information is transmitted as CAN integration data.

  The output elements Qc,... That output the accumulated information are provided in the electronic control unit 113 (engine controller 113a) and stop the operation of the engine 112 from the start of the operation of the engine 112 (when the start switch SW is turned on). An output control unit Pc that outputs an accumulated time obtained by accumulating the operation time of the engine 112 until the time (when the start switch SW is turned off) is illustrated.

  Specifically, when the output elements Qc,... Are the output control unit Pc, the third connection terminals T3,... Are integrated with the engine 112 from the output control unit Pc in the electronic control unit 113 (engine controller 113a). Time is entered.

  The fourth connection terminals T4,... Are connected to the output elements Qd,... That output error information related to the CAN communication protocol (communication protocol), and the error information from the output elements Qd,.

  As an output element Qd for outputting error information, an output control unit Pd provided in the electronic control unit 113,... For recognizing an error in the specification related to the CAN communication protocol and outputting error information corresponding to the error. It can be illustrated.

  Specifically, when the output element Qd,... Is the output control unit Pd, error information from the output control unit Pd in the electronic control devices 113,.

  The fifth connection terminals T5,... Are connected to the output elements Qe,... That output binary information, and the binary information from the output elements Qe,.

  As the output elements Qe,... That output binary information, various switches We,... That output on / off information in the operating state of the agricultural machine 110 can be exemplified.

  Specifically, when the output elements Qe,... Are various switches We,..., ON / OFF information from the various switches We,. The fifth connection terminals T5,... Can be used even when the electronic control devices 113,... Are present in the respective work units 111,. It is advantageous when ... is not present.

  The sixth connection terminals T6,... Are numerical data indicating values obtained by measuring (detecting) predetermined physical quantities (for example, the voltage value of the battery BT and the temperature of a substrate (not shown) mounted on the electronic control device 113,...). ) And the like, which are connected to output elements Qf,... That output detection value information (specifically analog signals), etc., and detected value information from the output elements Qf,.

  As the output elements Qf,... That output the detection value information, various sensors Wf,... That detect the operating state of the agricultural machine 110 can be exemplified.

  Specifically, when the output elements Qf,... Are various sensors Wf,..., Numerical data from the various sensors Wf,.

  The event information transmission control unit 241 in the control unit 240 shown in FIG. 3 will be described later.

  FIG. 4 is a chart showing specific examples of output elements Qa,... To Qf,... Corresponding to various connection terminals T1, ... to T6, ... when the agricultural machine 110 is a combine.

  As shown in FIG. 4, the output elements Qa,... Connected to the first connection terminals T1,... Are threshing switches, mowing switches, engine-related charges, hydraulic pressure, water temperature, overload, air cleaner clogging, waste / cutters. 32 items of binary information such as clogging and engine emergency stop alarms are input to the first connection terminals T1,. The output elements Qb,... Connected to the second connection terminals T2,... Represent the rotational speed of the engine 112 per unit time during work and non-work, and the load on the engine 112 during work and non-work. 20 items of detected value information such as the engine load factor indicating the degree, the vehicle speed during working and non-working, and the number of revolutions per unit time of the turning motor during working and non-working are input to the second connection terminals T2,. input. The output elements Qc,... Connected to the third connection terminals T3,... Input four items of integration information (in this example, one item of integration information) to the third connection terminals T3,. The output elements Qd,... Connected to the fourth connection terminals T4,... Input four items of error information to the fourth connection terminals T4,. The output elements Qe,... Connected to the fifth connection terminals T5,... Input eight items of binary information to the fifth connection terminals T5,. The output elements Qf,... Connected to the sixth connection terminals T6,... Input two items of detection value information (specifically, battery voltage and substrate temperature) to the sixth connection terminals T6,.

  The control unit 240 further includes an event information transmission control unit 241 that transmits event information when a predetermined event occurs.

[Event information transmission control of remote monitoring terminal device]
FIG. 5 is an operation diagram schematically showing an operation process of event information transmission control by the event information transmission control unit 241 in the control unit 240. In FIG. 5, the GPS sensor 231, the position detection unit 232, and the position information storage unit 233 are not shown.

  The control unit 240 includes an event information transmission control unit 241 that transmits event information to the remote server 130 when a predetermined event occurs (see α in FIG. 5).

  Specifically, the event information transmission control unit 241 is configured to store operation data (see FIG. 4) relating to the operation state of the agricultural machine 110 input via the connection terminals T,... Every predetermined period (for example, 0.1 second). The data acquisition unit 241a to be acquired at a time, and the first data storage unit for a predetermined number of times (for example, 600 times (points)) from the latest to the data for each predetermined cycle acquired by the data acquisition unit 241a. (Specifically, a ring buffer) 261 temporarily store in the first data storage control unit 241b, the event detection unit 241c that detects the occurrence of a predetermined event in the agricultural machine 110, and the event detection unit 241c The number of times (specifically) including the data at the time of the occurrence of the predetermined event It is configured to function as an operation unit including a 600 times a second data storage control unit to store data in the second data storage unit 262 (in points)) 241 d in.

  Here, the “predetermined predetermined period” is not limited to this, but a fixed first period (specifically, 0.1 second) selected from values exceeding 0 second and less than 1 second, A constant second period (specifically, 1 second) selected from values between 1 second and less than 60 seconds can be exemplified. Here, the predetermined period is 0.1 seconds. Note that the event information transmission control unit 241 may be configured to selectively switch between a first period (specifically, 0.1 second) and a second period (specifically, 1 second). In this case, switching between the first period and the second period may be performed by the remote monitoring terminal device 200 or may be performed by the remote server 130.

  The setting values of the items of the first period, the second period, binary information, detected value information, and error information may be changeable. In this case, the setting values of the items of the first period, the second period, the binary information, the detected value information, and the error information may be changed by the remote monitoring terminal device 200 or may be changed by the remote server 130. You may make it do. In addition, the remote monitoring terminal device 200 can permit an instruction from the remote server 130 to change the set values of the first cycle, the second cycle, the binary information, the detected value information, and the error information item. It may be.

  In addition, “occurrence of a predetermined event” refers to occurrence of a predetermined predetermined operation or action or state that occurs accidentally or unplanned in the agricultural machine 110. For example, when a predetermined event occurs, for example, when an error indicating an abnormality (specifically, a charge (power generation) abnormality, a hydraulic pressure abnormality, a water temperature abnormality, etc.) with respect to a predetermined work item occurs. An on / off operation of a switch (for example, a travel switch, a mowing switch, a threshing switch, etc.) for a predetermined work item in a predetermined operation unit (specifically, a travel operation unit, a mowing operation unit, a threshing operation unit, etc.) has been accepted. Or when a detection value detected by various sensors exceeds a predetermined threshold value set in advance.

  In addition, “the data for a predetermined number of times (points) including the data at the time when the predetermined event occurs, stored in the second data storage unit 262 on the condition that the predetermined event occurs” is the second data storage unit In 262, the data at the time of occurrence of the predetermined event may be the latest storage location data (latest data), or the data at the time of occurrence of the predetermined event is the oldest storage location data (oldest data). In addition, the data at the time of occurrence of the predetermined event may be data at a storage position between the latest storage position and the oldest storage position (data between the latest data and the oldest data). May be. Note that the second data storage control unit 241d uses the data at the time of occurrence of the predetermined event as the data at the oldest storage position or the data at the storage position between the latest storage position and the oldest storage position. Causes the second data storage unit 262 to store the necessary number of times (points) of data even after a predetermined event has occurred.

  The storage position of “data when a predetermined event occurs” may be changeable. In this case, the storage position of “data when a predetermined event occurs” may be changed by the remote monitoring terminal device 200 or may be changed by the remote server 130. Further, the remote monitoring terminal device 200 may be able to permit an instruction from the remote server 130 to change the setting value of the storage position of “data when a predetermined event occurs”.

  The “event information” includes position information (specifically, longitude, latitude) and date / time (specifically, the world standard Western calendar year, year, month, day, hour, minute, second) of the agricultural machine 110 at a predetermined cycle. ), Binary information for each predetermined cycle (specifically, contact information and error presence / absence information), detection value information for each predetermined cycle (specifically, the rotational speed of the engine 112 per unit time, engine load factor, vehicle speed, Error code, substrate temperature, battery voltage, etc.), integration information for each predetermined period, and error information for each predetermined period. The position information may include the speed and direction of the agricultural machine 110.

  That is, in the first data storage unit 261, position information, date and time, binary information (specifically, contact information and error presence / absence information), detection value information (specifically, unit time) as instantaneous data for each predetermined cycle. The number of revolutions of the engine 112, the engine load factor, the vehicle speed, the error code, the substrate temperature, the battery voltage, etc.), accumulated information, and error information are stored.

  Then, the event information transmission control unit 241 detects information corresponding to the predetermined event detected by the event detection unit 241c and the predetermined number of times (points) stored in the second data storage unit 262. It is configured to function as an operation unit including a data transmission unit 241e that transmits all data from the communication unit 210 to the remote server 130.

  It should be noted that the second data storage unit 262 has an event corresponding to a predetermined number of on / off operations in the past (for example, four on / off operations), where the on / off operation of the start switch SW is one on / off operation. Information is retained.

(Operation example by event information transmission controller)
Next, an operation example by the event information transmission control unit 241 of the remote monitoring terminal device 200 will be described below with reference to FIGS. 6 and 7. 6 and 7 are flowcharts showing the first half and the second half of the operation example by the event information transmission control unit 241 of the remote monitoring terminal device 200, respectively. In the present embodiment, the first data storage unit 261 is used as a ring buffer that stores data by logically connecting both ends of a buffer in which storage areas are arranged in series and handling them in a ring shape.

  In the flowchart shown in FIG. 6, when the event information transmission control unit 241 (see FIG. 3) receives an ON operation of the activation switch SW (step Sa1: Yes), the first data storage unit 261 used as a ring buffer is all turned on. Clear (step Sa2).

  Next, the event information transmission control unit 241 detects the operation data of the agricultural machine 110 with the output elements Q,... (Step Sa3), and determines whether or not the timing is a predetermined cycle (here, 0.1 second) ( Step Sa4) If it is not the timing of the predetermined cycle (Step Sa4: No), the process proceeds to Step Sa3. On the other hand, if the event information transmission control unit 241 has a predetermined cycle timing in step Sa4 (step Sa4: Yes), the GPS sensor 231 and the position detection unit 232 (see FIG. 3) Date and time is acquired and stored in the first data storage unit 261 (step Sa5), binary information, detected value information, integration information, and error information are acquired from the output elements Q,... And stored in the first data storage unit 261. (Step Sa6).

  Next, the event information transmission control unit 241 determines whether or not a predetermined event has occurred (step Sa7). If the predetermined event has not occurred (step Sa7: No), the process proceeds to step Sa3. To do. On the other hand, when a predetermined event occurs in step Sa7 (step Sa7: Yes), the event information transmission control unit 241 receives a predetermined number of times (for example, 600 times) from the first data storage unit 261 as shown in FIG. ) Event information (position information, date and time, binary information, detected value information, integration information, and event identification information (for example, error code or switch code) that is information for identifying a predetermined event) is acquired (step Sa8). ), The acquired event information (position information, date and time, binary information, detection value information, integration information, and event identification information) for a predetermined number of times are stored in the second data storage unit 262 (step Sa9), and the second data storage Event information (position information, date / time, binary information, detection value information, integration information, and event identification information) for a predetermined number of times stored in the unit 262 , And transmits to the remote server 130 along with the machine identification information is information for identifying the agricultural machine 110 (e.g., terminal phone number) (Step Sa10).

  Next, the event information transmission control unit 241 determines whether or not an off operation of the start switch SW has been accepted (step Sa11). When the off operation has not been accepted (step Sa11: No), the event information transmission control unit 241 is illustrated in FIG. The process proceeds to step Sa3. On the other hand, when the event information transmission control unit 241 receives an off operation in step Sa11 (step Sa11: Yes), the process ends.

  According to the event information transmission control described above, an agricultural machine in which a predetermined event has occurred, such as data for a predetermined number of times (points) including data at the time when the predetermined event occurs, on the condition that the predetermined event has occurred. Data necessary for allowing the user to accurately grasp the operating state of 110 can be transmitted to the remote server 130. Therefore, when a predetermined event occurs in the agricultural machine 110, it is possible to cause the user to accurately grasp the operating state of the agricultural machine 110 in which the predetermined event has occurred. For example, when the occurrence of a predetermined event is when an abnormality of the agricultural machine 110 is detected, it is possible to allow the user to accurately grasp the operating state when the abnormality of the agricultural machine 110 is detected. Further, when a predetermined event occurs, an ON operation or an OFF operation by an operation switch (specifically, a travel operation switch, a mowing operation switch, a threshing operation switch) that instructs a predetermined operation of the agricultural machine 110 is accepted. When it is time, it becomes possible for the user to accurately grasp the operating state at the time of accepting the on operation or the off operation by the operation switch of the agricultural machine 110. Thus, it is possible to immediately notify that a predetermined event (particularly inconvenience such as abnormality) has occurred, and accordingly, it is possible to quickly respond to the predetermined event (particularly inconvenience such as abnormality). In addition, the operating state of the agricultural machine 110 before, after, or before and after the occurrence of a predetermined event can be analyzed in detail, thereby contributing to effective investigation of the cause.

[About remote server]
FIG. 8 is a block diagram showing a schematic configuration of the control unit 132 in the remote server 130 provided in the remote monitoring center 120.

  As shown in FIG. 8, the remote server 130 provided in the remote monitoring center 120 includes a communication unit 131 and a control unit 132 that controls transmission / reception of data, various input / output controls, and arithmetic processing during communication. ing.

(Communication Department)
The communication unit 131 can communicate with the same communication protocol (communication protocol) as the communication unit 210 (see FIGS. 1 to 3 and 5) of the remote monitoring terminal device 200. Data transmitted and received at the time of communication is converted by the communication unit 131 so as to comply with the communication protocol. The communication unit 131 receives various data such as the event information described above.

(Control part)
The control unit 132 includes a processing unit 133 including a microcomputer such as a CPU (Central Processing Unit) and a storage unit 134 including a volatile memory such as a ROM (Read Only Memory) and a RAM.

  The control unit 132 controls the operation of various components by causing the processing unit 133 to load and execute a control program stored in advance in the ROM of the storage unit 134 on the RAM of the storage unit 134. .

  In the present embodiment, when an event (particularly inconvenience such as abnormality) occurs in the agricultural machine 110, the control unit 132 in the remote server 130 receives the event information of the generated event from the remote monitoring terminal device 200, and has received it. Information for dealing with the event of the event information is transmitted to a management source (specifically, a rental company) of the agricultural machine 110 and / or a service base (specifically, a service center) having jurisdiction over the agricultural machine 110. Thereby, a person in charge such as a service person who is in charge of the agricultural machine 110 at the management source and / or the service base can confirm the information regarding the event information transmitted from the remote server 130.

  By the way, among the events (particularly inconveniences such as abnormalities) occurring in the agricultural machine 110, those having a low importance (for example, abnormalities at a level that does not interfere with safety and workability) have a high importance. (For example, abnormalities that must be dealt with urgently). If a person in charge such as a service person uniformly deals with the event regardless of the importance of the event that has occurred, the work efficiency for dealing with the event is poor and an appropriate response cannot be taken. For example, in spite of an abnormality having a low importance level, if it takes time to deal with the treatment, there is a disadvantage that a treatment for the abnormality having a high importance level is delayed. Therefore, a person in charge such as a service person needs to deal with the generated event according to the importance.

  In this regard, in the storage unit 134 of the control unit 132, event identification information (for example, an error code or a switch code) is set (stored) in advance for each predetermined importance level.

  Of the constituent elements in FIG. 8, constituent elements that are not described will be described later.

  FIG. 9 is a schematic diagram showing an example of the data structure of the first database DB1 in which event identification information DIV is stored for each type of predetermined importance IM of events.

  As shown in FIG. 9, in the present embodiment, the importance level IM of an event (particularly inconvenience such as abnormality) is defined as the first type IM1 (for example, an abnormality at a level that does not hinder safety and workability) and the first type. It is classified into at least two types, that is, a second type IM2 (for example, an anomaly that must be dealt with immediately) having a higher importance than the event of IM1.

  In the first database DB1 in the storage unit 134, event identification information DIV (in the example shown in FIG. 9, an error code and its content) is stored in advance for each type of event importance IM. In the first database DB1 in the storage unit 134, an operation instruction M1 and a confirmation message M2 are stored in advance in association with the event identification information DIV. The control unit 132 can recognize the type of the importance IM, the operation instruction M1, and the confirmation communication item M2 by referring to the first database DB1 in the storage unit 134 from the event identification information DIV. The operation instruction M1 and the confirmation communication item M2 are divided into an operation instruction M1a and confirmation communication item M2a for the transmission source, and an operation instruction M1b and confirmation communication item M2b for the management source / service base.

  Here, the transmission source can be specified using the machine identification information SD. For example, the agricultural machine 110 that is the transmission source is specified by the terminal telephone number set in the remote monitoring terminal device 200 in the agricultural machine 110. Can do.

  FIG. 10 is a schematic diagram illustrating an example data structure of the second database DB2 in which the management source information N1 and the service base information N2 are stored in association with the machine identification information SD.

  As shown in FIG. 10, in the second database DB2 in the storage unit 134, the management source information N1 (in the example shown in FIG. 10, the management source code, its name, the e-mail address of the person in charge of the mobile phone) and the service base information N2 (in the example shown in FIG. 10, the service base code, its name, the e-mail address of the person in charge of the mobile phone) is stored in advance in association with the machine identification information SD (in the example shown in FIG. 10, the terminal phone number). . The control unit 132 can recognize the management source information N1 and the service base information N2 by referring to the second database DB2 in the storage unit 134 from the machine identification information SD. In the second database DB2, model information (model code and model name of the agricultural machine 110 in the example shown in FIG. 10) and machine number information of the agricultural machine 110 are stored in advance in association with the machine identification information SD. .

  In this way, the management source / service base can be identified using the management source information N1 and the service base information N2 set (stored) in association with the machine identification information SD. For example, remote monitoring at the agricultural machine 110 The rental company that is the management source information N1 and the service center that is the service base information N2 are identified by the management source information N1 and the service base information N2 acquired from the terminal telephone number set in the terminal device 200 in the second database DB2. Can do.

  Then, when the received event identification information DIV is the event identification information DIV of the first type IM1, the control unit 132 responds to the event identification information DIV to the source of the event information IV (specifically, the agricultural machine 110). The operation instruction M1 (specifically, the operation instruction M1a for the transmission source) and / or the confirmation communication item M2 (specifically, the confirmation communication item M2a for the transmission source) is transmitted, and the received event identification information DIV is the second. In the case of event identification information DIV of type IM2, based on machine identification information SD (for example, a terminal telephone number), a management base (specifically, a rental company) of the agricultural machine 110 and a service base (in concrete terms) that controls the agricultural machine 110 Service center), and at least one of the specified management source and service base. An operation instruction M1 corresponding to the event identification information DIV (specifically, an operation instruction M1b for the management source / service base) and / or a confirmation notification item M2 (specifically, a confirmation notification item M2b for the management source / service base) Is configured to transmit. Specifically, as shown in FIG. 8, the control unit 132 includes a reception control unit P1, an event importance level determination unit P2, an operation instruction / confirmation communication item specifying unit P3, a management source / service base specifying unit P4, The first transmission control means P5 and the second transmission control means P6 are provided.

  The reception control means P1 identifies the event information IV including the event identification information DIV (for example, error code or switch code) transmitted from the event information transmission control unit 241 in each agricultural machine 110,. The information SD (for example, a terminal telephone number) is received together.

  The event importance level determination means P2 uses event identification information DIV preset for each type of event importance IM (see FIG. 9), and uses the event identification information DIV received by the reception control means P1 to determine the importance of the event. The type of IM (specifically, the first type IM1 or the second type IM2) is determined.

  Specifically, the event importance level determination unit P2 determines the type of event importance level IM that matches the event identification information DIV received by the reception control unit P1 in the first database DB1 (see FIG. 9) in the storage unit 134 (specifically, The first type IM1 or the second type IM2) is determined.

  The operation instruction / confirmation communication item specifying unit P3 uses the operation instruction M1 and the confirmation communication item M2 (see FIG. 9) set in advance in association with the event identification information DIV to identify the event received by the reception control unit P1. The operation instruction M1 and the confirmation message M2 are specified from the information DIV.

  Specifically, the operation instruction / confirmation notification item specifying unit P3 is a source operation instruction M1a that matches the event identification information DIV received by the reception control unit P1 in the first database DB1 (see FIG. 9) in the storage unit 134. Then, the confirmation communication item M2a for the transmission source, the operation instruction M1b for the management source / service base, and the confirmation communication item M2b for the management source / service base are specified.

  The management source / service base specifying unit P4 uses the management source information N1 and the service base information N2 (see FIG. 10) set in advance in association with the machine identification information SD to receive the machine identification received by the reception control unit P1. The management source information N1 and the service base information N2 are specified from the information SD (for example, terminal telephone number).

  Specifically, the management source / service base specifying means P4 has management source information N1 and service base information that match the machine identification information SD received by the reception control means P1 in the second database DB2 (see FIG. 10) in the storage unit 134. N2 is specified.

  The first transmission control means P5 receives the machine identification information SD (for example, the terminal telephone number) received by the reception control means P1 when the importance IM of the event determined by the event importance determination means P2 is the first type IM1. ) To the transmission source (specifically, the remote monitoring terminal device 200 of the agricultural machine 110), the operation instruction M1a for the transmission source specified by the operation instruction / confirmation communication item specifying means P3 and / or the transmission source. The confirmation message M2a is transmitted.

  Note that the first transmission control means P5 receives the machine identification information SD (for example, the terminal) received by the reception control means P1 when the event importance IM determined by the event importance determination means P2 is the second type IM2. The operation instruction M1a for the transmission source specified by the operation instruction / confirmation communication item specifying means P3 and / or the transmission source corresponding to the telephone number) (specifically, the remote monitoring terminal device 200 of the agricultural machine 110) The confirmation communication item M2a for use may be transmitted.

  Here, the control unit 240 in the remote monitoring terminal device 200 of the agricultural machine 110 provides the agricultural machine 110 with the operation instruction M1a for the transmission source and / or the confirmation communication item M2a for the transmission source sent from the remote server 130. Displayed on a display screen of a display device (not shown).

  When the event importance level IM determined by the event importance level determination unit P2 is the second type IM2, the second transmission control unit P6 includes the management source information N1 specified by the management source / service base specifying unit P4. At least one of the service base information N2 and the operation instruction M1b for the management source / service base specified by the operation instruction / confirmation notification item specifying means P3 and / or the confirmation notification matter for the management base / service base It is configured to transmit M2b.

  Note that the second transmission control unit P6 manages the management source information specified by the management source / service base specifying unit P4 when the event importance level IM determined by the event importance level determination unit P2 is the first type IM1. At least one of N1 and service base information N2 is the operation instruction M1b for the management source / service base specified by the operation instruction / confirmation notification item specifying means P3 and / or the confirmation for the management base / service base. You may be set as the structure which transmits the communication matter M2b.

  In this case, the second transmission control unit P6 determines the destination operation instruction M1 and / or the confirmation notification item M2 (specifically, the management message M2) according to the type of the event importance level IM determined by the event importance level determination unit P2. The type of receiving device that receives the operation instruction M1b for the source / service base and / or the confirmation communication item M2b) for the management source / service base may be changed.

  In the control unit 132 having such a configuration, for example, the second transmission control unit P6, when the event importance level IM determined by the event importance level determination unit P2 is the first type IM1, the management source / service base Operation instruction M1b and / or confirmation communication item M2b for management source / service base, management source information N1 (specifically, management source code) and / or service base information in the second database DB2 (see FIG. 10) Based on N2 (specifically, the service base code) (specifically, by the IP address preset in association with the management source code and / or the service base code), the receiving device (specifically, the remote server 130). Personal computer, tablet computer or portable terminal connected to the remote server 130 via the network 150 It can be transmitted to the terminal device 160 of the machine, and the like (see FIG. 1)). Then, the receiving device (specifically, the terminal device 160) displays the management instruction / service base operation instruction M1b and / or the management source / service base confirmation communication item M2b sent from the remote server 130 on the display screen. (Specifically, it is displayed on the display screen of the display unit 163). On the other hand, when the event importance level IM determined by the event importance level determination unit P2 is the second type IM2, the second transmission control unit P6 operates the management instruction / service base operation instruction M1b and / or the management source. / The confirmation message M2b for the service base, the management source information N1 in the second database DB2 (see FIG. 10) (specifically, the e-mail address of the mobile phone of the person in charge such as a serviceman) and / or the service base information Based on N2 (specifically, the e-mail address of the person in charge of the mobile phone), at least one of the management source information N1 and the service base information N2 specified by the management source / service base specifying means P4 It can be transmitted to a receiving device (specifically, a mobile phone of a person in charge) (specifically, transmitted as an e-mail). The receiving device (specifically, the mobile phone of the person in charge) receives the operation instruction M1b for the management source / service base and / or the confirmation notification item M2b for the management source / service base sent from the remote server 130 ( Specifically, it is received as an e-mail).

  As described above, the operation instruction M1 and / or confirmation notification of the transmission destination according to the type of event importance IM determined by the event importance determination means P2 (specifically, the first type IM1 or the second type IM2). By changing the type of receiving device that receives the item M2 (specifically, the operation instruction M1b for the management source / service base and / or the confirmation communication item M2b for the management source / service base), the operation instruction M1 and / or Alternatively, a person in charge such as a service person who has received the confirmation message M2 can understand the importance of the event that has occurred in the agricultural machine 110, and can respond immediately to the event. .

  Further, in the present embodiment, the control unit 132 is a machine that receives the same event identification information DIV a predetermined number of times in a predetermined period even when the received event identification information DIV is the event identification information DIV of the first type IM1. Based on the identification information SD (for example, the terminal phone number), at least one of a management source (specifically a rental company) and a service base (specifically a service center) is specified, and the specified management source At least one of the service bases is an operation instruction M1 and / or a confirmation communication item M2 corresponding to the event identification information DIV (specifically, an operation instruction M1b for the management source / service base and / or a management source / service) The confirmation communication item M2b) for the base is transmitted.

  That is, the first transmission control unit P5 receives the same event identification information DIV a predetermined number of times in a predetermined period even when the event importance IM determined by the event importance determination unit P2 is the first type IM1. At least one of the management source information N1 and the service base information N2 specified by the management source / service base specifying means P4 is for the management source / service base specified by the operation instruction / confirmation notification item specifying means P3. The operation instruction M1b and / or the confirmation communication item M2b for the management source / service base are transmitted.

[Remote server event information reception control]
(Operation example by control unit in remote server)
Next, an operation example by the control unit 132 in the remote server 130 will be described below with reference to FIGS. 11 to 13.

  FIG. 11 to FIG. 13 are flowcharts showing an example of the control operation by the control unit 132 in the remote server 130. FIG. 11 is a diagram showing a processing example of the first half part, FIG. 12 is a diagram showing a processing example in the case where the importance IM of the event is the first type IM1 in the latter half part, and FIG. It is a figure which shows the example of a process in case the importance IM of an event is 2nd type IM2 in the latter half part. In the processing examples shown in FIGS. 11 to 13, when the event importance level IM is the first type IM1, the operation instruction M1a and / or the confirmation communication item M2a for the transmission source is transmitted to the transmission source of the event information IV. In addition, when the management instruction / service base operation instruction M1b and / or the confirmation message M2b is transmitted to the management origin and / or service base, and the event importance IM is the second type IM2, the management origin and the service base A case where the operation instruction M1b for the management source / service base and / or the confirmation communication item M2b is transmitted to at least one of the above will be described as an example.

  Prior to the processing of the flowchart shown in FIG. 11, a reception count number that is the number of times the event information IV whose event importance level IM is the first type IM1 is initialized (specifically, 0).

  11, when there is a communication connection request from the remote monitoring terminal device 200 in step Sa10 shown in FIG. 7, the control unit 132 communicates with the remote monitoring terminal device 200 in each agricultural machine 110,. Connection is permitted (step Sb1).

  Next, the control unit 132 receives the event information IV together with the machine identification information from the remote monitoring terminal device 200 (step Sb2).

  Next, the control unit 132 determines whether the generated event is an event to be dealt with (step Sb3). By doing so, it is possible to identify an event to be dealt with from among various events that have occurred. For example, the control unit 132 determines whether the event identification information DIV is an error code indicating the content of an abnormality such as a failure, or on / off information (specifically 0 or 0) from various sensors that detect the operating state of the agricultural machine 110. 1) or an abnormality in numerical data from various sensors that detect the operating state of the agricultural machine 110, it is determined that the generated event is an event to be dealt with.

  When the control unit 132 determines in step Sb3 that the event is an event to be dealt with (step Sb3: Yes), the control unit 132 proceeds to step Sb4, but determines that the event is not an event to be dealt with ( Step Sb3: No), the process ends. Here, the events to be dealt with include the occurrence of an error code whose event identification information DIV indicates the content of an abnormality such as a failure, the occurrence of an alarm of on / off information from various sensors, and the abnormality of numerical data from various sensors. The generation | occurrence | production etc. can be illustrated.

  Next, the control unit 132 determines whether or not the event that has occurred has certainty based on the received event information IV (step Sb4). By doing this, it is possible to exclude events that occur suddenly, such as noise, from the events to be dealt with, and thereby narrow down the events to be dealt with. Specifically, when the event identification information DIV is an error code indicating the content of an abnormality such as a failure in the event information IV received in step Sb2, the control unit 132 stores other event information indicating that the error code has occurred. If there is (for example, another error code related to the error code, alarm of on / off information, numerical data abnormality) or / and the error code continues to occur for a predetermined time or more, the certainty of the generated event is certain Judge that there is. In addition, when the event identification information DIV is an alarm of on / off information, the control unit 132 may provide other event information indicating that the alarm has occurred (for example, other alarms related to the alarm, error codes, numerical values). If there is a data abnormality) or / and the alarm is continuously generated for a predetermined time or more, it is determined that the generated event has certainty. In addition, when the event identification information DIV is an abnormality of numerical data from various sensors, the control unit 132 may also provide other event information (for example, related to the abnormality of the numerical data) indicating that the abnormality of the numerical data has occurred. If there is another numerical data abnormality, error code, on / off information alarm) or / or if the numerical data abnormality continues for a predetermined time or more, it is determined that the event has certainty.

  When the control unit 132 determines that the event has certainty in Step Sb4 (Step Sb4: Yes), the control unit 132 proceeds to Step Sb5, whereas when it determines that the event has no certainty (Step Sb4: No), the process ends.

  Next, the control unit 132 determines the importance IM of the generated event based on the received event identification information DIV (step Sb5). Specifically, the control unit 132 refers to the first database DB1 (see FIG. 9) in the storage unit 134, and the type (specifically, the first level) of the importance IM of the event that matches the event identification information DIV received in step Sb2. 1 type IM1 or 2nd type IM2) is determined.

  Here, whether the importance IM of the event is the first type IM1 or the second type IM2 is determined using the first database DB1 in this example, but instead of or in addition, the agricultural machine The determination may be made based on event information such as numerical data from various sensors that detect the operating state of 110. Whether the event importance level IM is the first type IM1 or the second type IM2 is determined not only by the event information in the agricultural machine 110 but also by an equivalent condition (for example, an equivalent engine load factor in the same model, Determination may be made using event information such as numerical data from various sensors such as engine speed and outside air temperature, specifically, equivalent engine load factor, engine speed and outside air temperature in the same region with the same model. .

  When the control unit 132 determines in step Sb5 that the event importance IM is the first type IM1 (step Sb5: first type), the control unit 132 proceeds to step Sb6 while the event importance IM is the second type IM1. When it is determined that the type is IM2 (step Sb5: second type), the process proceeds to step Sb16 illustrated in FIG.

  Next, the control unit 132 determines whether or not a predetermined period has passed since the previous event occurred in the same event identification information DIV (step Sb6). Here, examples of the predetermined period include a period such as a predetermined time and a period from the time when the start operation of the start switch SW is received to the time when the start operation of the start switch SW is received.

  When the control unit 132 determines in step Sb6 that the current event is within a predetermined period from the previous event (step Sb6: No), the control unit 132 increments the reception count of the event information of the first type IM1 (step Sb7). Then, the process proceeds to step Sb9 shown in FIG. On the other hand, when the control unit 132 determines in step Sb6 that the predetermined period has passed since the occurrence of the previous event (step Sb6: Yes), the control unit 132 initializes the reception count of the event information of the first type IM1 ( 0) (step Sb8), the process proceeds to step Sb9 shown in FIG.

  In the flowchart shown in FIG. 12, the control unit 132 determines whether or not the reception count number of the event information of the first type IM1 is equal to or greater than the predetermined number (step Sb9), and determines that the reception count number is smaller than the predetermined number. If it is determined (step Sb9: No), the process proceeds to step Sb10. On the other hand, if it is determined that the number of reception counts is equal to or greater than the predetermined number (step Sb9: Yes), the process proceeds to step Sb16 shown in FIG. .

  Next, the control unit 132 specifies the operation instruction M1a for the transmission source and the confirmation communication item M2a based on the received event identification information DIV (step Sb10). Specifically, the control unit 132 refers to the first database DB1 (see FIG. 9) in the storage unit 134, and transmits the operation instruction M1a for the transmission source and the confirmation notification item M2a that match the event identification information DIV received in step Sb2. Identify.

  Next, the control part 132 specifies a transmission origin based on the received machine identification information SD (step Sb11). Specifically, the control unit 132 refers to the second database DB2 (see FIG. 10) in the storage unit 134, and the terminal of the remote monitoring terminal device 200 in each agricultural machine 110,... That is the machine identification information SD received in step Sb2. The corresponding agricultural machine 110 is specified using the telephone number.

  Next, the control unit 132 transmits the operation instruction M1a and / or the confirmation communication item M2a for the transmission source specified in Step Sb10 to the remote monitoring terminal device 200 in the agricultural machine 110 of the transmission source specified in Step Sb11 ( Step Sb12). Then, the control unit 240 (see FIG. 3) in the remote monitoring terminal device 200 of the agricultural machine 110 provides the agricultural machine 110 with the operation instruction M1a and / or the confirmation communication item M2a for the transmission source sent from the remote server 130. Displayed on the display screen of the display device (not shown). Thereby, it is possible to notify the user who operates the agricultural machine 110 of the operation instruction M1a for the transmission source of the first type IM1 and / or the confirmation communication item M2a.

  Next, the control unit 132 specifies the management instruction / service base operation instruction M1b and the confirmation communication item M2b based on the received event identification information DIV (step Sb13). Specifically, the control unit 132 refers to the first database DB1 (see FIG. 9) in the storage unit 134 and the management instruction / service base operation instruction M1b that matches the event identification information DIV received in step Sb2 and the confirmation notification. The matter M2b is specified.

  Next, the control part 132 specifies a management origin and a service base based on the received machine identification information SD (step Sb14). Specifically, the control unit 132 refers to the second database DB2 (see FIG. 10) in the storage unit 134 and identifies the management source information N1 and the service base information N2 that match the machine identification information SD received in step Sb2.

  Next, the control unit 132 performs an operation for the management source / service base specified in step Sb13 on at least one of the terminal devices 160 (see FIG. 1) of the management source and service base specified in step Sb14. The instruction M1b and / or the confirmation communication item M2b is transmitted (step Sb15), and the process ends. Then, the terminal device 160 displays the management instruction / service base operation instruction M1b and / or the confirmation message M2b sent from the remote server 130 on the display screen (specifically, the display screen of the display unit 163). . As a result, the operation instruction M1b and / or the confirmation communication item M2b for the management source / service base of the first type IM1 is notified to the supervisor who monitors the agricultural machine 110 in at least one of the management base and the service base. can do.

  On the other hand, in the flowchart shown in FIG. 13, the control unit 132 specifies the management instruction / service base operation instruction M1b and the confirmation communication item M2b based on the received event identification information DIV (step Sb16). Specifically, the control unit 132 refers to the first database DB1 (see FIG. 9) in the storage unit 134 and the management instruction / service base operation instruction M1b that matches the event identification information DIV received in step Sb2 and the confirmation notification. The matter M2b is specified.

  Next, the control part 132 specifies a management origin and a service base based on the received machine identification information SD (step Sb17). Specifically, the control unit 132 refers to the second database DB2 (see FIG. 10) in the storage unit 134 and identifies the management source information N1 and the service base information N2 that match the machine identification information SD received in step Sb2.

  Next, the control unit 132 applies to the mobile phone of the person in charge of at least one of the management source and the service base specified in step Sb17 for the management source / service base specified in step Sb16. The operation instruction M1b and / or the confirmation message M2b is transmitted as an e-mail (step Sb18), and the process ends. Then, the cellular phone of the person in charge displays the operation instruction M1b and / or the confirmation message M2b for the management source / service base sent from the remote server 130 on the display screen. As a result, when the importance level IM of the event is the second type IM2 to a person in charge such as a service person who is in charge of the agricultural machine 110 in at least one of the management source and the service base, the second type IM2 The management instruction / service base operation instruction M1b and / or confirmation communication item M2b for the same event identification information DIV is received a predetermined number of times in a predetermined period even when the importance IM of the event is the first type IM1 In this case, the operation instruction M1b and / or the confirmation notification item M2b for the management source / service base of the first type IM1 can be notified directly and quickly.

(About this embodiment)
According to the remote server 130 described above, when the received event identification information DIV is the event identification information DIV of the first type IM1, the event identification information DIV is sent to the source of the event information IV (specifically, the agricultural machine 110). Operation instruction M1 and / or confirmation communication item M2 (specifically, operation instruction M1a and / or confirmation communication item M2a for the transmission source of the first type IM1) corresponding to the received event identification information DIV In the case of the two types of IM2 event identification information DIV, based on the machine identification information SD (for example, the terminal telephone number), the management base (specifically, a rental company) of the agricultural machine 110 and the service base (specifically) that controls the agricultural machine 110 Service center), and at least one of the specified management source and service base. At least one of the operation instruction M1 and / or confirmation communication item M2 corresponding to the event identification information DIV (specifically, the operation instruction M1b and / or confirmation communication item M2b for the management source / service base of the second type IM2) ) Is transmitted, when an event occurs in the agricultural machine 110, even if the service patrol system is insufficient, the event can be dealt with with certainty and dealt with according to importance IM. be able to. In addition, depending on the importance IM of the event that has occurred, it is possible to distribute the response to the transmission source (user side), or the management source or service base (administrator side). Can reduce the information that must be addressed.

  In the present embodiment, even when the received event identification information DIV is the first type IM1 event identification information DIV, if the same event identification information DIV is received a predetermined number of times in a predetermined period, machine identification information SD (for example, a terminal phone) Number) to identify at least one of a management source (specifically a rental company) and a service base (specifically a service center), and at least of the specified management source and service base Either one of the operation instruction M1 and / or confirmation communication item M2 corresponding to the event identification information DIV (specifically, the operation instruction M1b and / or confirmation communication item M2b for the management source / service base of the first type IM1). If an event that can be handled by the sender (user side) occurs multiple times in a short period of time, Nest sites (administrator side) can be placed in the state to deal with.

(About other embodiments)
The remote monitoring system 100 according to the present embodiment is applied to a traveling work machine such as a combiner, a tiller or a rice transplanter, but is not limited thereto, and a construction work machine such as a tractor, an excavator, a wheel loader or a carrier. The present invention can also be suitably applied to a traveling work machine such as the above, a ship such as a pleasure boat and a fishing boat.

  The present invention is not limited to the embodiment described above, and can be implemented in various other forms. Therefore, such an embodiment is merely an example in all respects and should not be interpreted in a limited manner. The scope of the present invention is shown by the scope of claims, and is not restricted by the text of the specification. Further, all modifications and changes belonging to the equivalent scope of the claims are within the scope of the present invention.

DESCRIPTION OF SYMBOLS 100 Remote monitoring system 110 Agricultural machine 111 Work part 111a Traveling work part 112 Engine 113 Electronic controller 113a Engine controller 114 Generator 120 Remote monitoring center 130 Remote server 131 Communication part 132 Control part 133 Processing part 134 Storage part 140 Communication network 150 Network 160 terminal device 161 control unit 162 input unit 163 display unit 200 remote monitoring terminal device 210 communication unit 220 power supply control unit 231 GPS sensor 232 position detection unit 233 position information storage unit 240 control unit 241 event information transmission control unit 241a data acquisition unit 241b First data storage control unit 241c Event detection unit 241d Second data storage control unit 241e Data transmission unit 250 Processing unit 260 Storage unit 261 First data storage unit 262 Second data storage unit BT Terry DB1 First database DB2 Second database DIV Event identification information IM Importance IM1 First type IM2 Second type IV Event information L1 Power connection line L2 Power connection line L3 Power connection line L4 Power connection line M1 Operation instruction M1a For sender Operation instruction M1b Operation instruction for management source / service base M2 Confirmation notification item M2a Confirmation notification item for transmission source M2b Confirmation notification item for management source / service base N1 Management source information N2 Service base information P1 Reception control means P2 Event Importance determining means P3 Operation instruction / confirming communication item specifying means P4 Management source / service base specifying means P5 First transmission control means P6 Second transmission control means Q Output element SD Machine identification information SW Start switch T Connection terminal

Claims (2)

Event identification information, which is information for identifying the event that has occurred from a work machine or vessel in which a predetermined event has occurred, and operation data including various data at the time when the event occurs are used as event information for the work machine or the vessel. A remote server for receiving together with machine identification information which is identification information,
When the received event identification information is the first type of event identification information, an operation instruction and / or a confirmation notification item according to the event identification information is transmitted to a source of the event information,
When the received event identification information is second type event identification information having a higher importance than the first type event, the work machine or the ship management source and the work machine based on the machine identification information Or at least one of the service bases having jurisdiction over the ship, and operating instructions corresponding to the event identification information in at least one of the specified management source and the service base and / or A remote server characterized by sending a confirmation message. The remote server according to claim 1,
Even if the received event identification information is the first type of event identification information, if the same event identification information is received a predetermined number of times in a predetermined period, the management source, the service base, And at least one of the specified management source and the service base is transmitted with an operation instruction and / or a confirmation notification item according to the event identification information. Remote server.

Images