JP2015170045A - Sales management system and method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To efficiently collect information related to sales from a tenant at a compound commercial facility.SOLUTION: Image data of a sales collection receipt, which is a collection result of sales of that day output by a POS register 20 of a tenant, is acquired, and the tenant is identified based on the image data. Based on the tenant identification result and information related to OCR of items which are printed on the sales collection receipt associated with the tenant identification information, by performing OCR of the image data of the sales collection receipt, information related to sales which is printed on the sales collection receipt is read out.

Description

  The present invention relates to a sales management system and a sales management method for collecting information related to sales for each tenant and determining whether the collected information is correct or not in a complex commercial facility where a plurality of tenants enter, such as a shopping mall.

  Conventionally, receipts (sales aggregation receipts) on which the results of aggregating information related to daily sales are collected from tenants opening a store in a shopping center, etc., and the contents described in the receipts are OCR recognized ( A technique for collecting information related to daily sales for each tenant by optical character recognition) is known.

  For example, in Patent Document 1, a sheet for holding a receipt is added to a sheet for holding a receipt to which tenant identification information is added. The tenant is identified by reading the identification information of the tenant added to the information, and the information related to the character recognition of the information printed on the receipt registered for each tenant and the image data of the receipt sandwiched between the sandwich sheets, A technique for acquiring information related to daily sales printed on a receipt by OCR is disclosed.

  When the technology according to Patent Document 1 is applied, tenant identification is automatically performed by reading the tenant identification information added to the receipt sandwiching sheet, and the receipt image sandwiched between the receipt sandwiching sheets is used. Since the information related to the tenant's daily sales can be acquired by OCR, labor saving and efficiency of the information input related to the sales can be achieved.

Japanese Patent No. 5253462

  However, in the technique according to Patent Document 1, it is necessary to prepare the same number of sandwich sheets as the number of stores (several tens to several hundred stores), which increases costs. In addition, since the sheets for holding must be sandwiched between them, the receipts must be collected, returned to the tenant that collected them after processing, and the operation of collecting and returning the sheets for holding becomes complicated. End up. In addition, since the sandwiching sheet is different for each tenant, if a sheet of a different tenant is used by mistake, information regarding sales cannot be acquired correctly. Also, depending on how the receipt is sandwiched between the holding sheets, the tenant identification information and the sandwiched receipt may overlap, and the tenant identification and receipt OCR may not be performed normally. .

  As described above, it is an important issue to avoid various harmful effects caused by identifying the tenant by reading the identification information of the tenant added to the sandwiching sheet that sandwiches the receipt.

  The present invention provides a sales management system and a sales management method capable of efficiently collecting information related to sales from a tenant in a complex commercial facility. For the purpose.

  In order to solve the above-described problems and achieve the object, the present invention is a sales management system that manages information related to regular sales for each store, and acquires an image of a form collected from the store Means, a form type identifying means for identifying the form type based on the image obtained by the image obtaining means, a form type identified by the form type identifying means, and form format information corresponding to the form type And a form description information reading means for acquiring information described in the form based on the form image acquired by the image acquisition means.

  Further, the present invention is characterized in that, in the above invention, the form type identifying means identifies the form type based on an image within a predetermined range from the upper end of the form image obtained by the image obtaining means. .

  Further, the present invention is the above invention, wherein the form type identifying means corresponds to the form image obtained by the image obtaining means, the image corresponding to the form type, the name corresponding to the form type, and the form type. The type of the form is identified based on at least one characteristic of the telephone number.

  Further, in the present invention, in the present invention, the serial number storage means for storing the serial number indicating the number of times the form has been issued described in the form for each type of the form, and the current information read by the form description information reading means The form is a correct form when the serial number is incremented by 1 with respect to the previous serial number that was previously read from the same type of form by the form description information reading means and stored by the serial number storage means. It further comprises a form correct / incorrect determination unit for determining that there is a document.

  Further, in the present invention, the present invention provides the store-created sales information acquisition means for acquiring information relating to sales created in the store, the information described in the form acquired by the form description information reading means, and the information The apparatus further comprises comparison means for comparing information related to sales acquired by the store-created sales information acquisition means, and notification means for notifying contents based on the result of comparison by the comparison means.

  Further, the present invention is the above invention, further comprising valuable medium identifying means for identifying the type and value of the valuable medium based on the valuable medium image collected from the store acquired by the image acquiring means. And

  Further, the present invention is a sales management method for managing information related to regular sales for each store, an image acquisition step for acquiring a form image collected from the store, and an image acquired by the image acquisition step The form type identifying step for identifying the form type based on the form type, the form type identified by the form type identifying step, the form format information corresponding to the form type, and the form obtained by the image obtaining step And a form description information reading step for acquiring information described in the form based on the image.

  According to the present invention, an image of a form collected from a store is acquired, the type of form is identified based on the acquired image, the form type information corresponding to the type of the identified form, and the acquisition Since the information described in the form is acquired based on the image of the completed form, it is possible to efficiently collect information related to sales from the tenant in the complex commercial facility.

FIG. 1 is a diagram for explaining an outline of a process for determining whether sales data registered in a sales management server using a sales summary receipt collected from a tenant and a deposit amount received by a sales deposit machine are correct or not. . FIG. 2 is a diagram showing a system configuration of a sales management system including a daily report check device. FIG. 3 is an explanatory diagram for explaining a sales summary receipt collected from a tenant. FIG. 4 is a block diagram showing an internal configuration according to the present embodiment of the daily report check apparatus shown in FIG. FIG. 5 is an explanatory diagram for explaining the data structure of the receipt feature data of the daily report check apparatus shown in FIG. FIG. 6 is a diagram for explaining the screen display content displayed when a tenant cannot be identified from the receipt collected by the daily report check device shown in FIG. FIG. 7 is an explanatory diagram for explaining the data structure of the OCR parameters of the daily report check apparatus shown in FIG. FIG. 8 is an explanatory diagram for explaining another data structure according to the present embodiment of the daily report check device shown in FIG. FIG. 9 is a diagram showing the display contents of the confirmation screen displayed in the daily report check device shown in FIG. FIG. 10 is a flowchart showing a processing procedure for determining whether the sales data registered in the sales management server in the daily report check apparatus shown in FIG. 2 is correct.

  Exemplary embodiments of a sales management system and a sales management method according to the present invention will be described below in detail with reference to the accompanying drawings.

  First, an overview of the processing for determining whether the sales data registered in the sales management server 60 using the sales summary receipt collected from the tenant and the deposit amount received by the sales deposit machine 50 is correct or not will be described with reference to FIG. To do.

  A POS register 20, a change machine 30 connected to the POS register 20, and a sales registration device 40 are installed in a tenant entering the complex commercial facility. The POS register 20 is a device responsible for settlement related to product sales in the tenant, and calculates the amount charged to the customer by inputting the type and number of products to be sold. The change machine 30 counts the money received as a price from the customer and notifies the POS register 20 of it. The POS register 20 instructs the change machine 30 to pay out change according to need from the billing amount calculated by its own device and the counting result of money received from the customer notified from the change machine 30. . When the change machine 30 receives an instruction to change change from the POS register 20, the change machine 30 pays out money according to the received instruction content. In many cases, the POS register 20 or the change machine 30 uses a device procured by a tenant.

  When the tenant finishes the day's business, the store clerk outputs a sales total receipt, which is a total result such as the current day's sales, in the POS register 20. Although the sales summary receipts have different output formats and item names depending on the model of the POS register 20, the contents of the items to be output are common to some extent even if the models are different. The details of the contents output to the sales summary receipt will be described later. However, the total amount of sales for the day, a breakdown for each payment method such as cash, gift certificates and credits for sales, and count up each time the sales summary receipt is output. Contains information such as payment serial number. Further, the POS register 20 clears the settlement processing history and the total result of the day when the sales total receipt is output. Further, the store clerk inputs information such as the total amount of sales on the current day, a breakdown for each settlement method of payment, and a payment serial number from the sales registration device 40 with reference to the sales summary receipt and the like to the sales management server 60. sign up.

  In addition, the tenant clerk collects cash, gift certificates, etc., which are sales on the day stored in the change machine 30, and deposits them into the sales deposit machine 50 installed in the cashier room in the complex commercial facility. To do. The sales deposit machine 50 accepts sales, such as cash and gift certificates collected from the tenant, counts and stores them, and outputs the stored contents to a passbook or the like. The sales deposit machine 50 transmits information on the results received and stored from the tenant to the sales management server 60. The tenant clerk submits the output sales summary receipt, daily report, etc. to the management office that manages the sales of the tenant of the complex commercial facility.

  In complex commercial facilities, owner companies often set tenant fees based on sales to tenants. For this reason, the owner company needs to correctly grasp the daily sales of the tenant. In the management office that manages the sales, the sales management server uses the sales summary receipt submitted by the tenant by the sales management server of the tenant. It is checked that the sales information registered in 60 is correctly registered. The management office is provided with a daily report check device 10 connected to an image scanner 13 that can acquire an image of a sales summary receipt, and is registered in the sales management server 60 by comparing with the information read from the sales summary receipt. Check that the registered sales information is registered correctly.

  First, the daily report checking device 10 reads the image of the sales summary receipt collected from the tenant by the image scanner 13 and specifies the identification information of the tenant corresponding to the sales summary receipt based on the read image data of the sales summary receipt. To do. The daily report check device 10 has an OCR parameter 15b which is information such as a character string for OCRing items described in the sales summary receipt in association with the identified tenant identification information. The daily report checking device 10 identifies the tenant identification information from the image of the sales summary receipt, and determines the sales based on the OCR parameter 15b of the sales summary receipt and the image of the sales summary receipt associated with the identified tenant identification information. Information related to sales such as the total amount of sales on the current day printed on the summary receipt, a breakdown for each payment means, and a settlement serial number is acquired by OCR.

  Further, the daily report check device 10 acquires the sales information registered from the tenant identified by the tenant identification from the sales management server 60 and the payment record information received from the tenant to the sales deposit machine 50, and performs the OCR. It is checked whether or not the information read from the sales summary receipt matches. If they match, the sales information registered in the sales management server 60 is determined to be correct, and the check process ends. If there is an item that does not match in the check, the information is displayed on the screen to notify that confirmation is necessary.

  As described above, the image data of the sales summary receipt, which is the total result of the sales related to the current day output by the tenant POS register 20, is acquired, the tenant is identified based on the image data, and the tenant identification result And the information related to the OCR of the item printed on the sales summary receipt associated with the tenant identification information, the image data of the sales summary receipt is printed on the sales summary receipt by OCR. Since information related to sales is read, information related to sales from tenants in a complex commercial facility can be efficiently collected.

  Next, the system configuration of the sales management system including the daily report check device 10 will be described. FIG. 2 is a diagram showing a system configuration of a sales management system including the daily report check device 10.

  There are several tenants in the complex commercial facility. In the example shown in FIG. 2, the complex commercial facility includes tenant a, tenant b, and tenant c, and a POS register 20, a change machine 30, and a sales registration device 40 are installed therein, respectively. In the complex commercial facility, sales management is connected to the sales registration device 40 installed in the tenant by a communication line, and manages information related to sales of each tenant received from the sales registration device 40 through the communication line. A server 60 is installed.

  In addition, in the cashier room of the complex commercial facility, a sales deposit machine 50 that accepts and stores cash, gift certificates, etc., which are sales of tenants, is also installed. The sales deposit machine 50 is connected to the sales management server 60 through a communication line, and transmits the performance information for each tenant that receives and stores cash or gift certificates to the sales management server 60 through the communication line. The sales management server 60 receives and manages information related to sales for each tenant and performance information such as cash and gift certificates stored in the sales deposit machine 50 for each tenant through these communications. In addition, when the sales management server 60 receives a tenant information acquisition request including tenant identification information from the daily report check device 10, information on sales related to the designated tenant and cash or gift certificates stored in the sales deposit machine 50. Etc. and return information of achievements. In addition to the deposit function for sales, a deposit / withdrawal machine having a withdrawal function such as a change reserve may be installed.

  The daily report check device 10 is a device that verifies the validity of information related to sales registered in the sales management server 60 from each tenant. Specifically, a sales summary receipt, which is a result of aggregating information related to the current day's sales output from each tenant in the POS register 20, is obtained, and the information related to the current day's sales printed on the sales aggregation receipt is totaled. The result is read by OCR. Further, by making a tenant information acquisition request to the sales management server 60, information related to sales registered from the tenant and information on results such as cash and gift certificates deposited from the tenant to the sales deposit machine 50 are acquired. The daily report checking device 10 is registered in the sales management server 60 from each tenant by confirming the consistency between the information printed on the sales summary receipt read by the OCR and the information acquired from the sales management server 60. Verify the validity of information related to sales.

  In the example of the system configuration shown in FIG. 2, the sales management server 60, the sales deposit machine 50, and the daily report check device 10 are only one, but the present invention is not limited to this. For example, a plurality of sales deposit machines 50 may exist depending on the scale of the complex commercial facility. Further, the sales management server 60 may be configured to share information related to sales managed as a configuration of a plurality of units according to the scale or information acquired from the sales deposit machine 50 among the plurality of sales management servers 60. Good. In addition, the daily report check device 10 may be configured to install a plurality of units when the number of tenants entering the commercial complex is large.

  Next, sales summary receipts collected from tenants will be described. FIG. 3 is an example of a sales summary receipt collected from a tenant and is an explanatory diagram for explaining information generally included in the sales summary receipt.

  The sales summary receipt is output from the POS register 20 after, for example, the end of the business day of the day, and the summary result of the information related to sales performed in the POS register 20 is printed on the day. In the example of the sales summary receipt shown in FIG. 3, the summary results include the net sales (c) of the day, the consumption tax amount (d) of the net sales, the cash sales (e) as a breakdown of the net sales by settlement method, This includes sales by gift certificate (f), sales by gift certificate (g), sales by other cash vouchers (h), sales by electronic money (i), and sales by credit (j). Further, the settlement serial number (b) is a serial number indicating the number of times the sales summary receipt is output. Usually, the sales summary receipt is output as a summary of information related to sales every business day. Counts up one by one. When the sales summary receipt is output, the POS register 20 clears the sales history and the summary result reflected in the summary value of the sales summary receipt.

  Further, as shown in FIG. 3, the area (a) from the upper end of the sales total receipt to 70 mm is an area for specifying the tenant corresponding to the sales total receipt. Although details will be described later, the daily report check device 10 identifies the tenant by the feature of each tenant included in the area (a). The output form of the sales summary receipt varies depending on the type of the POS register 20 for each tenant. To read the value of the item printed on the sales summary receipt by OCR, the tenant is identified and supported. It is necessary to specify OCR parameter information. The daily report check device 10 has OCR parameter information necessary for OCR such as the position and character type of items printed on the sales summary receipt in association with the tenant identification information, and the area shown in (a) of the sales summary receipt The OCR parameter information corresponding to the tenant identification information is identified from the tenant identification information determined from the above, and the value of the item printed on the sales summary receipt is acquired by OCR based on the identified parameter information and the image of the sales summary receipt can do.

  If the sales summary receipt shown in FIG. 3 is received, the daily report check device 10 acquires the image data of the sales summary receipt, and based on the image in the area (a) corresponding to 70 mm from the upper end of the acquired image data. Identify that the tenant is a bookstore. ○ △ □ The values of the items shown in (b) to (j) based on information such as the position and character type of the items shown in (b) to (j) included in the OCR parameter information corresponding to the sales summary receipt of the bookstore Is obtained by OCR.

  In the example of the sales summary receipt shown in FIG. 3, the tenant is “○ △ □ bookstore”, the settlement serial number is “1234”, the net sales on the day is “¥ 154,494”, and the consumption tax is “¥ 7,681”. ”, Cash settlement“ ¥ 142,615 ”, gift certificate settlement“ ¥ 2,000 ”, gift voucher settlement“ ¥ 5,000 ”, other cash voucher settlement“ ¥ 3,600 ” “000” indicates that payment by electronic money is “¥ 0” and payment by credit is “¥ 17,560”.

  Next, an internal configuration according to the present embodiment of the daily report check device 10 shown in FIG. 2 will be described. FIG. 4 is a block diagram showing the internal configuration of the daily report checking apparatus 10 according to the present embodiment.

  As shown in FIG. 4, the daily report check device 10 is connected to an image scanner 13 that acquires an image of a sales summary receipt brought in from a tenant. The daily report checking apparatus 10 includes an input unit 11, a display unit 12, a communication unit 14, a storage unit 15, and a control unit 16. The input unit 11 is an input device such as a keyboard or a mouse. The display unit 12 is an output unit such as a liquid crystal display. The communication unit 14 is an interface unit for performing data communication with the sales management server 60.

  The storage unit 15 is a storage device composed of a hard disk device, a non-volatile memory, or the like, and includes receipt feature data 15a, OCR parameters 15b, receipt image data 15c, OCR recognition results 15d, sales data 15e, payment record data 15f, and verification result data. 15g, settlement serial number data 15h, and verification history data 15i.

  The receipt feature data 15a is data in which feature information in a range of 70 mm from the upper end of the sales summary receipt for each tenant is registered. The tenant corresponding to the sales summary receipt is identified by matching the feature information of the sales summary receipt for each tenant registered in the receipt feature data 15a with the image of the sales summary receipt. The OCR parameter 15b is data in which information such as a character string related to an item to be OCRed in the sales summary receipt of the tenant is registered in association with the tenant identification information.

  The receipt image data 15 c is image data of a sales total receipt acquired by the image scanner 13. The OCR recognition result 15d is a result of acquiring information related to sales described in the sales summary receipt by OCR based on the receipt image data 15c, the receipt feature data 15a, and the OCR parameter 15b. The sales data 15e is data obtained by acquiring from the sales management server 60 information related to sales on the day declared by the tenant registered in the sales management server 60 from the sales registration device 40 of the tenant and storing it. The payment record data 15 f is data in which data obtained by acquiring record information such as cash and gift certificates received from the tenant to the sales deposit machine 50 via the sales management server 60 is stored. The verification result data 15g is data in which the OCR recognition result 15d, the sales data 15e, and the payment record data 15f are compared, and the determination result as to whether or not each item is consistent is stored.

  The settlement serial number data 15h is data that stores the settlement serial number of the sales summary receipt that was last processed in association with the tenant identification information. In the normal operation, the settlement serial number is incremented by 1 for each business day, so whether the settlement serial number for today is counted up by 1 with respect to the settlement serial number for the previous business day stored in the settlement serial number data 15h. By confirming whether or not, it becomes possible to detect fraudulent acts such as underreporting sales by outputting a sales summary receipt once in the middle. The verification history data 15 i is history information as a result of checking by the daily report check device 10.

  The control unit 16 is a control unit that controls the entire daily report checking device 10, and is a form registration processing unit 16a, a receipt recognition processing unit 16b, an OCR processing unit 16c, a server data acquisition unit 16d, a daily report data verification unit 16e, and a confirmation screen. It has a display part 16f. Actually, a program corresponding to this functional unit is stored in a ROM or non-volatile memory (not shown), and these programs are loaded into a CPU (Central Processing Unit) and executed to execute processes corresponding to the respective programs. Will be executed.

  The form registration processing unit 16a is a processing unit for registering the receipt feature data 15a and the OCR parameter 15b for each sales summary receipt necessary for acquiring the items printed on the sales summary receipt by OCR.

  The receipt recognition processing unit 16b acquires an image of the sales summary receipt by the image scanner 13, and stores the acquired image in the receipt image data 15c. In addition, the receipt recognition processing unit 16b identifies the tenant of the sales summary receipt based on the receipt image data 15c and the receipt feature data 15a. If the receipt recognition data 16c and the receipt feature data 15a cannot identify the tenant of the sales summary receipt, the receipt recognition processing unit 16b displays the collected sales summary receipt image on the screen to identify the tenant. Accepts input of information.

  The OCR processing unit 16c uses the tenant identification information identified by the receipt recognition processing unit 16b, the receipt image data 15c, and the OCR parameter 15b to perform OCR processing of items such as the sales amount printed on the sales summary receipt. And the recognition result is stored in the OCR recognition result 15d.

  The server data acquisition unit 16d transmits the tenant information acquisition request including the identification information of the tenant specified by the receipt recognition processing unit 16b to the sales management server 60, whereby information related to the sales of the tenant designated from the sales management server 60 is obtained. And the information of results such as cash and gift certificates deposited in the sales deposit machine 50 is acquired and stored in the sales data 15e and the payment results data 15f.

  The daily report data verification unit 16e verifies the sales data registered in the sales management server 60 by comparing the OCR recognition result 15d with the sales data 15e acquired from the sales management server 60 and the payment record data 15f. . Specifically, it is determined whether or not there is a mismatch between the OCR recognition result 15d, the sales data 15e acquired from the sales management server 60, and the payment record data 15f, and the determination result is converted into the verification result data 15g. Output. Whether or not there is an inconsistency is determined by checking that the verification result is “no inconsistency” for items in which the values of corresponding items in the OCR recognition result 15d, the sales data 15e, and the payment record data 15f match, and there is an inconsistency The verification result is determined as “confirmation is required”.

  When the verification result of any item of the verification result data 15g registered by the daily report data verification unit 16e is “confirmation required”, the confirmation screen display unit 16f displays the OCR recognition result 15d and the sales data. The operator is notified that there is an item determined to be “confirmed” by displaying the contents of 15e and the payment record data 15f and the contents of mismatch (difference) on the display unit 12. Further, if the confirmation screen display unit 16f accepts confirmation for the alert, the status of the item for which confirmation of the verification result data 15g has been accepted is set to “individually confirmed”, the OCR recognition result 15d, the sales data 15e, The information including the payment record data 15f and the verification result data 15g is registered in the verification history data 15i.

  Next, the data structure of the receipt feature data 15a of the daily report checking apparatus 10 shown in FIG. 2 will be described with reference to FIG.

  The receipt feature data 15a is data in which a tenant name associated with a tenant ID and feature information for identifying a sales summary receipt of the tenant corresponding to the tenant ID are items of records. The feature information has two pieces of feature area information for identifying the sales summary receipt. Each feature area information includes a start position indicating the upper left coordinates of the rectangle indicating the area in which the feature appears, the horizontal and vertical sizes of the rectangle indicating the area, the feature classification, and the feature data. . The feature category is a category of data registered in the feature data. The feature category “1” indicates that the data registered in the feature data is tenant logo data, and the feature category “2” is a feature. The data registered in the data indicates that the data is character data, and the characteristic classification “3” indicates that the data registered in the characteristic data is telephone number data.

  As shown in the image of the sales summary receipt at the bottom of FIG. 5, an area that can be registered as a feature area is an area included in the range of 70 mm from the upper end of the sales summary receipt. The image of the sales summary receipt in the lower part of FIG. 5 shows an example in which the feature region 1 that is the tenant logo and the feature region 2 that is the tenant's telephone number are selected as feature regions for identifying the sales summary receipt. . The feature area 1 is a rectangular area including a logo corresponding to the tenant, the upper left coordinates of the rectangle are (px1, py1), the horizontal width is w1, the vertical height is h1, and the characteristic area 2 is the tenant's This is a rectangular area including a telephone number, indicating that the upper left coordinate of the rectangle is (px2, py2), the horizontal width is w2, and the vertical height is h2. Further, the example of the receipt feature data 15a in FIG. 5 is an example of data in which information related to the sales summary receipt shown in the lower part of FIG. 5 is registered, and the tenant ID “005” has the tenant name “◯ △ □ bookstore”. The first feature area information of the feature information of the sales summary receipt of the tenant is a rectangle indicating the area in which the feature appears in the upper left coordinates of the rectangle indicating the area in which the feature appears (px1, py1). The horizontal size is w1, the vertical size is h1, and the rectangular area includes a logo whose feature classification is “1”. In addition, the second feature area information of the feature information of the sales summary receipt of the tenant is that the upper left coordinate of the rectangle indicating the area where the feature appears is (px2, py2), and the horizontal direction of the rectangle indicating the area where the feature appears Indicates that the size of w2 and the size in the vertical direction is h2, and the rectangular area includes a phone number with a feature classification of “3”, and the phone number is “03-1234-5678”. Yes.

  Next, the contents of the screen displayed when the tenant cannot be identified from the receipt collected by the daily report check device 10 shown in FIG. 2 will be described with reference to FIG.

  In FIG. 6, the image of the sales summary receipt shown in FIG. 3 is read by the image scanner 13, and an attempt is made to identify the tenant corresponding to the sales summary receipt based on the read receipt image data 15c and the receipt feature data 15a. It is an example of the screen displayed when it cannot identify. The screen includes an input item for directly inputting a tenant ID and an input item for inputting a tenant name. The operator can specify the tenant by inputting the tenant ID written on a bag or the like for collecting a sales summary receipt from the tenant from the input unit 11.

  Alternatively, the tenant name may be entered in the item for entering the tenant name while viewing the image obtained by reading the sales summary receipt displayed on the screen with the image scanner 13. When the cursor is positioned on the tenant name item, a list of tenant names is displayed as a pull-down list as shown in Fig. 6, so it is possible to enter a tenant name by selecting from the list of tenant names displayed in the pull-down menu. It is. If the tenant ID is entered, the corresponding tenant name is automatically displayed. If the tenant name is entered, the corresponding tenant ID is automatically displayed. Therefore, the operator can display either the tenant ID or the tenant name. Enter it.

  Next, the data structure of the OCR parameter 15b of the daily report checking apparatus 10 shown in FIG. 2 will be described with reference to FIG.

  The OCR parameter 15b is data having recognition item setting data as a record item in association with the tenant ID. The recognition item setting data includes recognition item information which is setting information for OCR each item read from the image by OCR. The recognition item information includes the keyword that is the item name printed on the sales summary receipt in association with the management item name that is the identification name of the item, the recognition target position information, the character type that indicates the type of character to be recognized, etc. Information. The character type is coded information, where “1” is a number composed of numbers, commas, and \, “2” is a number composed of numbers and commas, and “3” is an alphanumeric character or symbol. Indicates a character string composed of

  The recognition target position information includes a direction in which a character string to be recognized by OCR is located with respect to a keyword printed on a sales summary receipt, and an order indicating the number of the character string appearing in the direction. The direction is coded data, and “1” indicates the right direction of the keyword, “2” indicates the lower right direction of the keyword, and “3” indicates the lower direction of the keyword.

  FIG. 7 shows a data setting example of the OCR parameter 15b and an example of a partial image of the sales summary receipt of the tenant whose tenant ID is “005”. The print format of the sales summary receipt and the recognition item setting data of the OCR parameter 15b The relationship between the settings will be described. The areas (a-1) and (a-2) shown in the sales summary receipt image in FIG. 7 correspond to the recognition item information 1 in which the tenant ID of the OCR parameter 15b in FIG. The areas -1) and (b-2) correspond to the recognition item information 2 in which the tenant ID of the OCR parameter 15b is “005”.

  “Net sales” printed in the area (a-1) is a keyword corresponding to the management item whose management item name in the recognition item information 1 is “net sales”, and (a-2) is the management item. The item value is a recognition target position, and the direction is “2” with respect to the area (a-1), indicating the lower right direction. In addition, since the area (a-2) is the second character string that appears in the “lower right” direction indicated by the direction from the area (a-1), “2” is set in order. . Further, “1” is set, which indicates that the character type to be recognized in the area (a-2) is a numerical value composed of numbers, commas, and ¥.

  “Internal tax” printed in the area (b-1) is a keyword corresponding to a management item whose management item name in the recognition item information 2 is “consumption tax”, and (b-2) is the management item. The item value is a recognition target position, and the direction is “1” with respect to the area (b-1), which indicates the right direction. Further, since the area (b-2) is the first character string appearing in the “right” direction indicated by the direction from the area (b-1), “1” is set in the order. In addition, “1” is set to indicate that the character type to be recognized in the area (b-2) is a numerical value composed of numbers, commas, and ¥.

  Next, another data structure according to the present embodiment of the daily report checking apparatus 10 shown in FIG. 2 will be described with reference to FIG.

  The OCR recognition result 15d is data storing a recognition result for each management item by OCR of the image of the sales summary receipt. The example of the OCR recognition result 15d in FIG. 8 is “?” Indicating that the OCR recognition result of the item corresponding to the net sales could not be recognized, and the OCR recognition result of the item corresponding to the consumption tax is “7,681”. The OCR recognition result of the item corresponding to cash is “142,615” yen, the OCR recognition result of the item corresponding to the gift certificate is “2,000” yen, and the OCR recognition result of the item corresponding to the gift certificate is yen. Is "5,000" yen, the OCR recognition result of items corresponding to other cash vouchers is "3,500" yen, the OCR recognition result of items corresponding to credits is "17,560" yen, and corresponds to electronic money The OCR recognition result of the item to be displayed is “0” yen, and the OCR recognition result of the item corresponding to the settlement serial number is “1234”.

  The sales data 15e is data registered for each management item by the tenant acquired from the sales management server 60. In the example of sales data 15e in FIG. 8, the net sales registered by the tenant is “154,494” yen, the consumption tax registered by the tenant is “7,681” yen, and the cash registered by the tenant Other cash vouchers registered by the tenant whose contents are "142,615" yen, the contents of the gift certificate registered by the tenant are "2,000" yen, the contents of the gift certificate registered by the tenant are "5,000" yen The contents of the credit card registered by the tenant is "17,560" yen, the electronic money registered by the tenant is "0" yen, and the settlement serial number registered by the tenant Indicates “1234”.

  The payment result data 15 f is data of a payment result corresponding to a management item in the sales deposit machine 50 acquired from the sales management server 60. In the example of the payment record data 15f in FIG. 8, the cash deposit record is “142,615” yen, the gift certificate deposit record is “2,000” yen, and the gift certificate deposit record is “5,000” yen. This indicates that the other cash voucher payment result is “3,500” yen.

  The verification result data 15g is verification result data for each management item. The verification result is encoded data, and “0” indicates that there is no inconsistency between the OCR recognition result 15d and the sales data 15e and the payment record data 15f, and “1” indicates the OCR recognition result 15d and the sales data. 15e indicates that confirmation is necessary because there is an inconsistency in the payment result data 15f, and “9” indicates that the OCR recognition result 15d, the sales data 15e, and the payment result data 15f are inconsistent but individually confirmed. It shows that.

  In the example of the verification result data 15g in FIG. 8, the verification result of the net sales is “1”, the confirmation is necessary, the verification result of the consumption tax is “0”, no inconsistency, and the verification result of the cash is “0”. Without inconsistency, gift certificate verification result is “0”, no inconsistency, gift certificate verification result is “0”, no inconsistency, other voucher verification results are “0”, no inconsistency, A credit verification result of “0” indicates no inconsistency, an electronic money verification result of “0” indicates no inconsistency, and a settlement serial number verification result indicates “0” indicating no inconsistency.

  The settlement serial number data 15h is data in which the settlement serial number of the sales summary receipt obtained last is stored for each tenant ID. The example of the settlement serial number data 15h shown in FIG. 8 indicates that the settlement serial number of the sales summary receipt obtained last from the tenant with the tenant ID “005” was “1233”.

  The verification history data 15i is data having verification information in association with the date and the tenant ID. The verification information includes sales summary receipt information in which information of the OCR recognition result 15d corresponding to the date and tenant ID is written, sales information in which information of sales data 15e corresponding to the date and tenant ID is written, and date and tenant ID. It has the payment result information in which the information of the corresponding payment result data 15f is written, and the verification result information in which the information of the verification result data 15g corresponding to the date and the tenant ID is written.

  In the example of the verification history data 15i in FIG. 8, the sales summary receipt information that is the OCR recognition result of the sales summary receipt for the tenant ID “005” corresponds to the net sales for the date “2013/10/31”. “?” Indicating that the OCR recognition result of the item to be recognized could not be recognized, the OCR recognition result of the item corresponding to the consumption tax was “7,681” yen, and the CR recognition result of the item corresponding to cash was “142”. , 615 ”yen, the OCR recognition result of the item corresponding to the settlement serial number is“ 1234 ”, the sales information registered from the tenant acquired from the sales management server 60 is“ 154,494 ”yen, from the sales management server 60 The cash receipt record information in the acquired sales deposit machine 50 is “142,615” yen, and the verification result of the net sales in the verification result information is “9” individually confirmed.

  Next, the display content of the confirmation screen displayed in the daily report check device 10 shown in FIG. 2 will be described. FIG. 9 is a diagram showing the display content of the confirmation screen displayed on the daily report check device 10.

  9 confirms the sales data registered in the sales management server 60 by comparing the OCR recognition result 15d with the sales data 15e acquired from the sales management server 60 and the payment record data 15f. This is a screen displayed when there is a mismatch between the OCR recognition result 15d, the sales data 15e, and the payment record data 15f with respect to any of the management items in the process. The confirmation screen shown in FIG. 9 shows an example of the confirmation screen when the item of net sales is not recognized in the recognition of the item by OCR of the sales summary receipt.

  The area (a) is an area for displaying the image of the sales summary receipt read by the image scanner 13, and the position of the keyword with respect to the net sales, which is a management item that could not be recognized by the OCR, and the value for the management item. The recognition area is indicated by a dotted line.

  The area (b) is an area for displaying information of today's date, tenant ID and tenant name identified by reading the sales summary receipt. The area (c) is an area for displaying the OCR recognition result 15d, which is the recognition result by OCR for each management item, from the acquired sales summary receipt image. In addition, the recognition result by the OCR of the management item of “net sales” is displayed as “?”, Indicating that the recognition by the OCR was not possible. Further, the row of the management item “net sales” is displayed in reverse video, indicating that the recognition by the OCR cannot be normally performed.

  The area (d) includes sales data 15e that is information related to sales input by the tenant for the management item, an OCR recognition result 15d that is a recognition result by OCR from the image of the sales summary receipt, and payment in the sales deposit machine 50. This is an area for displaying actual payment result data 15f and verification result data 15g. In the verification result data 15g, “O” indicates that there is no inconsistency in the column whose column name is “excess or deficiency”, and “x” indicates that confirmation is required. Further, as shown in (d), the management items that have been determined to be confirmed are highlighted so that the management items to be confirmed for the operator are highlighted. Note that when displaying with emphasis, techniques such as changing the color of characters or background, blinking, or displaying a pop-up may be employed.

  Next, a processing procedure for determining whether the sales data registered in the sales management server 60 in the daily report checking apparatus 10 shown in FIG. 2 is correct or not will be described. FIG. 10 is a flowchart showing the processing procedure of the determination process of sales data registered in the sales management server 60 in the daily report check device 10.

  First, the receipt recognition processing unit 16b stores the image of the sales total receipt collected by the image scanner 13 in the receipt image data 15c (step S101). Further, the receipt recognition processing unit 16b identifies the tenant of the sales summary receipt based on the receipt feature data 15a and the receipt image data 15c (step S102). Specifically, by evaluating the similarity between the feature information of the sales summary receipt of any tenant registered in the receipt feature data 15a and the feature information calculated from the image data of the sales summary receipt read in step S101. Identify tenants. If the tenant can be identified in the tenant identification process in step S102 (step S103; Yes), the process proceeds to step S105. If the tenant cannot be identified in the tenant identification process in step S102 (step S103; No), the tenant identification information screen shown in FIG. 6 is displayed, and the tenant identification is performed by operating the input unit 11. Information input is accepted (step S104).

  Next, the server data acquisition unit 16d transmits a tenant information acquisition request including identification information of the identified tenant to the sales management server 60, information related to the sales of the tenant designated from the sales management server 60, and the sales deposit machine. 50, information on the payment results such as cash and gift certificates stored in 50 is received and stored in the sales data 15e and the payment result data 15f (step S105). In addition, the OCR processing unit 16c performs the recognition process of the management item by the OCR printed on the sales summary receipt based on the identified tenant identification information, the OCR parameter 15b, and the receipt image data 15c, thereby recognizing the OCR. The result is stored in the OCR recognition result 15d (step S106).

  Whether the daily report data verification unit 16e is a value obtained by incrementing the settlement serial number of the sales summary receipt obtained by the OCR processing of the management item in step S106 by 1 with respect to the final settlement serial number of the tenant of the settlement serial number data 15h. If it is determined whether or not (step S107), the settlement serial number of the sales summary receipt obtained by the OCR process is a value counted up by 1 with respect to the final settlement serial number of the tenant of the settlement serial number data 15h ( In step S108; Yes), the process proceeds to step S111. Further, when the settlement serial number of the sales summary receipt obtained by the OCR processing is not a value counted up by 1 with respect to the final settlement serial number of the tenant of the settlement serial number data 15h (step S108; No). Then, a message indicating that the settlement serial number is not correct is displayed, and an input as to whether or not to continue the process is accepted (step S109). In step S109, when the process continuation is not selected (step S110; No), the process ends.

  When the settlement serial number of the sales summary receipt obtained by the OCR processing is a value counted up by 1 with respect to the final settlement serial number of the tenant of the settlement serial number data 15h (step S108; Yes), or in step S109 If processing continuation is selected (step S110; Yes), the OCR recognition result 15d, the sales data 15e, and the payment record data 15f are verified for any other management items and verified. The result is output to the verification result data 15g (step S111). If there is no inconsistency in any of the management items for the verification result data 15g output in step S111 (step S112; No), the process proceeds to step S115. In addition, in the case where any management item is inconsistent with respect to the verification result data 15g output in step S111 (step S112; Yes), the confirmation screen display unit 16f shows the content of the inconsistency on the display unit 12. The confirmation screen as shown in FIG. 9 is displayed and an input as to whether or not to continue the process is accepted (step S113). If continuation of the process is not selected on the confirmation screen displayed in step S113 (step S114; No), the process ends.

  When the continuation of the process is selected on the confirmation screen displayed in step S113 (step S114; Yes), the daily report data verification unit 16e displays the OCR recognition result 15d, the sales data 15e, the payment result data 15f, and the verification result data 15g. Is written in the verification history data 15i (step S115). Further, the daily report data verification unit 16e finally updates the final settlement number for the tenant of the settlement serial number data 15h with the settlement serial number of the accepted sales summary receipt (step S116), and ends the process.

  As described above, the image data of the sales summary receipt, which is the total result of the information related to the current day's sales output by the POS register 20 of the tenant, is acquired, and the tenant is identified based on the image data. Based on the identification result and information related to the OCR of the item printed on the sales summary receipt associated with the tenant identification information, the image data of the sales summary receipt is printed on the sales summary receipt by OCR. Therefore, it is possible to efficiently collect information related to sales from tenants in a complex commercial facility.

  In the present embodiment, the daily report check device 10 acquires the content printed on the sales summary receipt by reading the content printed on the sales summary receipt of the day obtained from the tenant by OCR, and the sales management server 60, the sales information of the day registered by the tenant is acquired, and the daily report check device 10 checks the consistency between the contents printed on the sales summary receipt and the contents registered in the sales management server 60. However, the present invention is not limited to this. For example, the content printed on the sales summary receipt is acquired by reading the content printed on the sales summary receipt of the day obtained from the tenant by OCR, and the content printed on the acquired sales summary receipt is acquired by the sales management server. It is also possible to check the consistency between the contents printed on the sales summary receipt in the sales management server 60 and the sales information of the day registered by the tenant.

  Further, in this embodiment, it is assumed that valuable media such as cash and gift certificates are credited to the sales depositing machine 50, and the result of depositing into the sales depositing machine 50 is acquired via the sales management server 60. Is not limited to this. For example, instead of depositing into the sales deposit machine 50, it collects together with the sales summary receipt at the management office where the daily report check device 10 is installed, and counts the value of valuable media such as cash and gift certificates collected at the management office Then, the counting result may be input by the daily report check device 10. In addition, only cash is deposited into the sales deposit machine 50, the cash performance information deposited in the sales deposit machine 50 is acquired via the sales management server 60, and sales summary receipts for valuable media such as gift certificates other than cash. At the same time, it collects in the management office where the daily report check device 10 is installed, and for the valuable media such as gift certificates collected in the management office, the value of the valuable media is counted in the management office and the counting result is the daily report check device. 10 may be input. In addition, when collecting valuable media such as gift certificates in a management office, images of valuable media collected by the image scanner 13 connected to the daily report check device 10 are acquired and registered in advance. The tenant's valuable medium obtained by identifying the type (value certificate, gift certificate, book certificate, etc.) and value of the collected valuable medium by comparing the characteristic information of the medium and the image, and collecting the identification results The total amount for each type may be automatically reflected in the deposit record column shown in FIG.

  In addition, each configuration illustrated in the above-described embodiments is functionally schematic and does not necessarily need to be physically illustrated. That is, the form of distribution / integration of each device is not limited to that shown in the figure, and all or a part thereof may be functionally or physically distributed / integrated in an arbitrary unit according to various loads or usage conditions. Can be configured.

  As described above, the sales management system and the sales management method according to the present invention are suitable for efficiently collecting information related to sales from tenants in a complex commercial facility.

DESCRIPTION OF SYMBOLS 10 Daily report check device 11 Input part 12 Display part 13 Image scanner 14 Communication part 15 Memory | storage part 15a Receipt characteristic data 15b OCR parameter 15c Receipt image data 15d OCR recognition result 15e Sales data 15f Receipt result data 15g Verification result data 15h Adjustment serial number data 15i Verification history data 16 Control unit 16a Form registration processing unit 16b Receipt recognition processing unit 16c OCR processing unit 16d Server data acquisition unit 16e Daily data verification unit 16f Confirmation screen display unit 20 POS register 30 Change machine 40 Sales registration device 50 Sales deposit machine 60 Sales management server

Claims (7)

A sales management system that manages information related to regular sales for each store,
Image acquisition means for acquiring images of forms collected from the store;
A form type identifying means for identifying the type of the form based on the image obtained by the image obtaining means;
The information described in the form is acquired based on the form type identified by the form type identifying means, the form format information corresponding to the form type, and the form image obtained by the image obtaining means. A sales management system comprising a form description information reading means.   The sales management system according to claim 1, wherein the form type identifying unit identifies the type of the form based on an image within a predetermined range from an upper end of the form image acquired by the image acquiring unit.   The form type identifying means is based on at least one feature of an image corresponding to the form type, a name corresponding to the form type, and a telephone number corresponding to the form type in the form image obtained by the image obtaining means. The sales management system according to claim 1, wherein a type of the form is identified. Serial number storage means for storing, for each type of form, a serial number indicating the number of times the form is issued described in the form;
The current serial number read by the form description information reading means is incremented by 1 to the previous serial number read by the form description information reading means from the same type of form and stored by the serial number storage means. 4. The sales management system according to claim 1, further comprising: a form correct / incorrect determination unit that determines that the form is a correct form. Store creation sales information acquisition means for acquiring information relating to sales created in the store;
Comparison means for comparing information described in the form acquired by the form description information reading means and information relating to sales acquired by the store-created sales information acquisition means;
The sales management system according to any one of claims 1 to 4, further comprising notification means for notifying contents based on a result of comparison by the comparison means.   6. The valuable medium identifying means for identifying the type and value of the valuable medium based on the valuable medium image collected from the store obtained by the image obtaining means. The sales management system according to one. A sales management method for managing information related to regular sales for each store,
An image acquisition step of acquiring an image of the form collected from the store;
A form type identifying step for identifying the form type based on the image obtained by the image obtaining step;
The information described in the form is acquired based on the form type identified by the form type identifying step, the form format information corresponding to the form type, and the form image obtained by the image obtaining step. A sales management method, comprising: a form description information reading step.

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