JP2015132952A - Maintenance information management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a maintenance information management system for suppressing users from losing interests.SOLUTION: A maintenance information management system 1 includes: a maintenance database 11; and a maintenance data management server 12. The maintenance data management server 12 is configured to, upon access by a client terminal 14, applies login screen data to the client terminal 14 first. The maintenance data management server 12 is configured to accept a specific request as a specific request related to the management of maintenance data as long as the client terminal 14 is authenticated in accordance with the input of login information. The maintenance data management server 12 is configured to generate login screen data for displaying a login screen having a login information input induction area as an area including an image for inducting the input of the login information and a maintenance information area as an area including an image obtained by processing a part of maintenance information indicated by the maintenance data recorded in the maintenance database 11 for browsing.

Description

  The present invention relates to a maintenance information management system for managing maintenance information of equipment in a facility such as a plant.

  In facilities such as plants, maintenance information that collects and manages maintenance data indicating maintenance information of equipment in the facility (for example, various devices such as tanks and power generation devices) in order to operate the facility safely and appropriately A management system has been introduced. For example, Patent Documents 1 and 2 propose a maintenance information management system operated by a specific system operator.

  However, in order to increase the speed and frequency of maintenance data recording and updating to increase the reliability of the maintenance data, and to use the maintenance information management system as a workflow system, the user of the maintenance information management system must It is preferable to include not only operators but also general employees in charge of maintenance work.

  However, in such a maintenance information management system used by a large number of users, each time the user operates the system from the viewpoint of ensuring security of maintenance data, the user is logged in (for example, ID or It is necessary to prove that the user is an appropriate user having the operation authority by inputting login information such as a password. In addition, even if the maintenance information management system in which the user is limited to the system operator as proposed in Patent Documents 1 and 2 described above, the system is operated whenever the system operator as the user operates the system. The operator is requested to log in.

  In the maintenance information management system as described above, a screen for requesting input of login information (hereinafter referred to as “login screen”) is displayed to the user, thereby requesting the user to log in. Here, an example of each of the login screen and the operation start screen that is initially displayed for the logged-in user will be described with reference to the drawings. FIG. 9 is a diagram showing an example of a login screen displayed for the user in the conventional maintenance information management system. FIG. 10 is a diagram showing an example of an operation start screen displayed for the user in the conventional maintenance information management system.

  The log-in screen 200 illustrated in FIG. 9 requests the user to input both the user ID and password. Specifically, the login screen 200 includes a text box for inputting login information (ID and password), and a “login” button for inputting the text input in the text box to the maintenance data management system as login information. A “login” area 210 is included.

  An operation start screen 300 illustrated in FIG. 10 is a screen for accepting various user requests for the maintenance information management system. Specifically, the operation start screen 300 includes buttons for accepting various user requests (“maintenance cycle” button, “maintenance history” button, “maintenance plan” button, “repair item” button, “master” button, “utility”. A “operation selection” area 310 including a button, a “report” button, a “help” button, and a “logout” button).

  In the maintenance information management system proposed in Patent Document 1, a login screen similar to that illustrated in FIG. 9 and an operation start screen similar to that illustrated in FIG. 10 are displayed (patent). (Refer FIG. 17 of literature 1).

JP 2002-31455 A JP 2002-41131 A

  However, each time the user operates the maintenance information management system, when the login screen 200 as shown in FIG. 9 is displayed and the user is requested to log in, the operation of inputting the login information is complicated (for example, pointing with a mouse or the like). After the device operation is temporarily stopped and a character input device such as a keyboard is operated, the user may be separated from the user due to the complexity of starting the pointing device operation.

  Further, when the operation start screen 300 including the “operation selection” area 310 illustrated in FIG. 10 is displayed for the logged-in user, an unfamiliar user can enter the “operation selection” area 310 of the operation start screen 300. Since it is difficult to understand the use of the various buttons arranged on the screen, it is easy to have anxiety and avoidance to the operation of the maintenance information management system, and the user may be separated.

  And when the separation from users becomes serious, the maintenance data recording and updating speed and frequency are drastically reduced, so that the reliability of the maintenance data is lowered, and the maintenance data is not updated even if maintenance work progresses. For this reason, there is a problem in that the workflow is stagnant and becomes a skeleton.

  When only the system operator whose main operation is to operate the maintenance information management system as proposed in Patent Documents 1 and 2 described above becomes a user, the problem of leaving the user cannot occur. However, a general employee who is not a system operator and who is in charge of maintenance work is not the main work of the maintenance information management system, so even if it is trivial, it may cause a user separation.

  Then, an object of this invention is to provide the maintenance information management system which suppresses a user separation.

  To achieve the above object, a maintenance information management system according to the present invention includes a maintenance database that records maintenance data indicating maintenance information of equipment, and a maintenance data management server that manages the maintenance data recorded by the maintenance database. The maintenance data management server, when the client terminal has accessed, first, login screen data for displaying a login screen that invites the input of the login information of the user on the display device attached to the client terminal, The maintenance data management server, which is given to the client terminal, accepts a specific request that is a specific request related to management of the maintenance data only for the client terminal authenticated by the input of the login information, and the maintenance data management server Contains an image that induces the input of the login information A login information input attraction area that is an area, and a maintenance information area that is an area including an image obtained by processing a part of the maintenance information indicated by the maintenance data recorded in the maintenance database for viewing. The login screen data for displaying the login screen is generated.

  According to this maintenance information management system, a login screen having a maintenance information area where a part of maintenance information can be browsed is first displayed to the user. Accordingly, it is possible to allow the user to grasp the maintenance information without requiring the user to input login information more than necessary or requiring the user to perform a special operation. For this reason, it is possible to reduce the complexity associated with the operation of the maintenance information management system and to suppress the user from having anxiety and avoidance to the operation of the maintenance information management system.

  Furthermore, in the maintenance information management system having the above characteristics, a list image that is a list of a part of the maintenance information indicated by the predetermined maintenance data recorded in the maintenance database is listed in the maintenance information area. , Preferably.

  According to this maintenance information management system, the user can efficiently grasp the maintenance information indicated by the maintenance data recorded in the maintenance database without inputting login information.

  Furthermore, in the maintenance information management system having the above characteristics, the list image includes the maintenance data having a predetermined number in order from the newest time recorded in the maintenance database or updated in the maintenance database. It is preferable that it is an image in which a part of each of the maintenance information shown is listed.

  According to this maintenance information management system, it is possible to preferentially display new maintenance information that is expected to be of high user interest in a limited space within the maintenance information area of the login screen.

  Further, in the maintenance information management system having the above characteristics, when the client terminal requests the client terminal to disclose at least one maintenance information indicated by the list image, the maintenance data management server, It is preferable to provide maintenance information selection disclosure screen data for displaying a maintenance information selection disclosure screen for disclosing at least a part of the maintenance information on the display device.

  According to this maintenance information management system, the user does not input login information, and the maintenance information shown in the list image in the maintenance information area of the login screen is further updated with maintenance information different from the login screen. This can be confirmed on the selective disclosure screen. Therefore, the user can grasp the maintenance information of interest up to a certain level in detail without inputting login information. Therefore, it is possible to reduce the complexity associated with the operation of the maintenance information management system.

  Furthermore, in the maintenance information management system having the above characteristics, the maintenance information selection disclosure screen includes an image obtained by processing at least a part of the login information input attraction area and the maintenance information requested to be disclosed by the client terminal for viewing. And a maintenance information selection disclosure area that is an area including the maintenance information selection disclosure image.

  According to this maintenance information management system, it becomes possible to naturally invite the input of login information to a user whose interest in the maintenance information is increased by confirming the maintenance information requested to be disclosed. Therefore, it is possible to reduce the complexity that the user feels when inputting login information.

  Furthermore, in the maintenance information management system having the above characteristics, the login screen data displays, on the display device, a superimposed display image that is an image obtained by processing at least a part of the maintenance information indicated by the list image for browsing. When the instruction to select at least one maintenance information indicated by the list image is input to the client terminal, the superimposed display image corresponding to the maintenance information is included in the login screen data. Is preferably displayed on the display device in a state of being superimposed on the login screen.

  According to this maintenance information management system, the user can confirm the selected maintenance information without switching the screen while the login screen is displayed on the display device. Therefore, it is possible to reduce the complexity associated with the operation of the maintenance information management system.

  Further, in the maintenance information management system having the above characteristics, the result obtained by the statistical processing focusing on a part of the maintenance information indicated by the predetermined maintenance data recorded in the maintenance database is browsed in the maintenance information area. It is preferable that a statistical processing result image that is a processed image is included.

  According to this maintenance information management system, the user can grasp the entire image of maintenance data recorded in the maintenance database without entering login information, and can select the maintenance data recorded in the maintenance database. It becomes possible to grasp what is important.

  Furthermore, in the maintenance information management system having the above characteristics, the maintenance data management server is connected to a restricted network that is allowed to be accessed only when a predetermined condition is satisfied, and the client terminal It is preferable to access the maintenance data management server via a network.

  According to this maintenance information management system, a certain degree of reliability is ensured for the client terminal accessing the maintenance data management server. Therefore, even if the user grasps a part of the maintenance information via the login screen, it is possible to suppress the occurrence of a security problem.

  Furthermore, in the maintenance information management system having the above characteristics, it is preferable that the specific request includes a request for changing a recording state of the maintenance data in the maintenance database.

  According to this maintenance information management system, while ensuring the security of maintenance data, the information of the user who changed the maintenance data (for example, the user who registered or implemented maintenance work) is used as part of the maintenance data. It is possible to automatically record in the maintenance database.

  Further, in the maintenance information management system having the above characteristics, when the specific request for changing the recording state of the maintenance data in the maintenance database is made from the client terminal, the maintenance data management server It is preferable to request the input of the login information and authenticate the client by inputting the login information.

  According to this maintenance information management system, the input of login information by the user can be postponed as much as possible. Therefore, it is possible to reduce the complexity that the user feels when inputting login information.

  Further, in the maintenance information management system of the above feature, the maintenance information includes information indicating the content of maintenance work of the facility and information indicating a progress status of the maintenance work, and the maintenance information area includes the information It is preferable that a progress status image, which is an image obtained by processing information indicating the progress status of the maintenance work included in the maintenance information for browsing, is included.

  According to this maintenance information management system, the user can check the progress of maintenance work by only checking the login screen without inputting login information. Therefore, it becomes possible to promote the progress of maintenance work.

  Furthermore, in the maintenance information management system having the above characteristics, it is preferable that the progress status image is an image obtained by graphing a phase in which the maintenance job has passed and reached.

  According to this maintenance information management system, the user can efficiently grasp the progress of maintenance work.

  Furthermore, in the maintenance information management system having the above characteristics, it is preferable that the maintenance information area includes a new registration invitation image that is an image for inducing recording of the new maintenance data in the maintenance database.

  According to this maintenance information management system, it becomes possible to naturally invite maintenance data recording to a user who has been motivated to record maintenance data by confirming maintenance information. Therefore, it is possible to reduce the complexity that the user feels when recording maintenance data. In addition, according to this maintenance information management system, even if the user does not perform any special operation, a new registration for automatically inviting a new registration of maintenance information to the login screen that is initially displayed to the user. Inviting images are included. Therefore, it is possible to suppress the user from having anxiety and aversion to the operation of the maintenance information management system.

  Furthermore, in the maintenance information management system having the above characteristics, the maintenance data management server generates screen data for displaying on the display device a screen including an image that attracts a predetermined request that is highlighted differently from the surroundings. Then, it is preferable to give to the client terminal.

  According to this maintenance information management system, it is possible to guide the user to make a predetermined request by operating the client terminal. For this reason, it is possible to suppress the user from having anxiety and aversion to the operation of the maintenance information management system.

  According to the maintenance information management system having the above characteristics, it is possible to allow the user to grasp the maintenance information without requiring the user to input login information more than necessary or requiring the user to perform a special operation. For this reason, it is possible to reduce the complexity associated with the operation of the maintenance information management system and to suppress the user from having anxiety and avoidance to the operation of the maintenance information management system. Therefore, it is possible to suppress user separation.

The block diagram which shows an example of a structure of the maintenance information management system which concerns on embodiment of this invention. The figure shown about an example of the login screen displayed with respect to a user in the maintenance information management system which concerns on embodiment of this invention. The figure shown about an example of the additional recording screen displayed with respect to a user in the maintenance information management system which concerns on embodiment of this invention. The figure shown about an example of the maintenance information selection disclosure screen displayed with respect to a user in the maintenance information management system which concerns on embodiment of this invention. The figure shown about another example of the login screen displayed with respect to a user in the maintenance information management system which concerns on embodiment of this invention. The figure shown about an example of the workflow process screen displayed with respect to a user in the maintenance information management system which concerns on embodiment of this invention. The figure shown about another example of the login screen displayed with respect to a user in the maintenance information management system which concerns on embodiment of this invention. The figure shown about another example of the maintenance information selection disclosure screen displayed with respect to a user in the maintenance information management system which concerns on embodiment of this invention. The figure shown about an example of the login screen displayed with respect to a user in the conventional maintenance information management system. The figure shown about an example of the operation start screen displayed with respect to a user in the conventional maintenance information management system.

  Hereinafter, a maintenance information management system according to an embodiment of the present invention will be described with reference to the drawings. In the following, for the sake of concrete explanation, a case where the maintenance information management system according to the embodiment of the present invention is used as a workflow system will be exemplified. One maintenance information managed by this maintenance information management system corresponds to one maintenance work item. Further, the users of the maintenance information management system include not only system operators but also general employees who are in charge of maintenance work, which is not the main work of operation of the maintenance information management system.

<Outline of maintenance information management system>
First, an example of a schematic configuration of a maintenance information management system according to an embodiment of the present invention will be described with reference to FIG. FIG. 1 is a block diagram showing an example of the configuration of a maintenance information management system according to an embodiment of the present invention.

  As shown in FIG. 1, a maintenance information management system 1 according to an embodiment of the present invention includes a maintenance database 11, a maintenance data management server 12, a restricted network 13, a client terminal 14, a display device 15, and an authentication. A database 16 and a network authentication server 17 are provided.

  The maintenance database 11 records maintenance data indicating equipment maintenance information. The maintenance information includes, for example, information indicating the content of the maintenance work for the facility, information indicating the progress status of the maintenance work, information indicating items to be communicated between users, and the like. In addition, the maintenance database 11 records login information (for example, ID and password) of each user. The maintenance database 11 is a recording device including a hard disk, a semiconductor memory, and the like.

  The maintenance data management server 12 manages maintenance data recorded by the maintenance database 11. For example, the maintenance data management server 12 records new maintenance data in the maintenance database 11 or records the maintenance data recorded in the maintenance database 11 in accordance with a request from the client terminal 14 that has accessed through the restricted network 13. Updating and deleting, or reading and processing the maintenance data recorded in the maintenance database 11 generates screen data to be displayed on the display device 15 attached to the client terminal 14. The maintenance data management server 12 is a computer including an arithmetic device such as a CPU (Central Processing Unit) and a storage device such as a memory.

  Further, the maintenance data management server 12 accepts a specific request (hereinafter, referred to as “specific request”) related to management of maintenance data only for the client terminal 14 authenticated by inputting login information. At this time, the maintenance data management server 12 authenticates the client terminal 14 if the login information input from the client terminal 14 matches the login information of the user recorded in the maintenance database 11, and if not, The client terminal 14 is not authenticated.

  In addition, it is preferable that the specific request includes a request for changing the recording state of the maintenance data in the maintenance database 11 (for example, recording of new maintenance data, update and deletion of maintenance data). In this case, the security of the maintenance data is ensured, and the information of the user who has changed the maintenance data (for example, the user who has registered or implemented maintenance work) is automatically stored as part of the maintenance data 11. Can be recorded.

  The restricted network 13 is a network in which access is permitted only to the client terminal 14 that satisfies a predetermined condition. In the restricted network 13 of this example, access is permitted only to the client terminal 14 authenticated by the network authentication server 16. The restricted network 13 is a closed network such as an in-house LAN (Local Area Network).

  The client terminal 14 accesses the maintenance data management server 12 via the restricted network 13 and makes various requests to the maintenance data management server 12. The client terminal 14 also includes a series of screens for drawing a screen including various screen data (for example, HTML (Hyper Text Markup Language) provided by the maintenance data management server 12). Data) is processed to generate a video signal for displaying the screen, which is the processing result of the screen data, on the display device 15. The client terminal 14 is a computer including an arithmetic device such as a CPU and a storage device such as a memory.

  The display device 15 is attached to the client terminal 14 (for example, the client terminal 14 and the display device 15 are integrated to form one terminal. The client terminal 14 and the display device 15 are separate, but signal lines, etc. The screen is displayed to the user in accordance with the video signal provided from the client terminal 14. The display device 15 is, for example, a liquid crystal display device.

  The authentication database 16 records network authentication data indicating network authentication information. The network authentication information is, for example, digital certificate information held by the client terminal 14, identification information of the client terminal 14 (for example, MAC (Media Access Control) address, IP (Internet Protocol) address, manufacturing number, serial number, etc.) ), Information such as identification information (for example, an account name) of a user who is a user of the client terminal 14 and a password input to the network authentication server 17 when the user accesses the restricted network 13. The authentication database 16 is a recording device provided with, for example, a hard disk, a semiconductor memory, or the like.

  When the client terminal 14 attempts to access the restricted network 13, the network authentication server 17 uses the restricted network by the client terminal 14 based on the network authentication information indicated by the network authentication data recorded in the authentication database 16. 13 determines whether or not to permit access to 13. Specifically, the network authentication server 17 determines that the network authentication information held by the client terminal 14 trying to access the restricted network 13 matches the network authentication information indicated by the network authentication data recorded in the authentication database 16. If access to the restricted network 13 is permitted and the network authentication information does not match, access to the restricted network 13 is denied. The network authentication server 17 is a computer including an arithmetic device such as a CPU and a storage device such as a memory.

  Next, the general operation of the maintenance information management system 1 will be described with reference to FIG.

  First, in the maintenance information management system 1, the user tries to access the restricted network 13 by operating the client terminal 14. At this time, the network authentication server 17 permits access to the restricted network 13 only for the client terminal 14 that conforms to the network authentication information indicated by the network authentication data recorded in the authentication database 16.

  The client terminal 14 permitted to access the restricted network 13 by the network authentication server 17 accesses the maintenance data management server 12 via the restricted network 13. The maintenance data management server 12 first provides login screen data to the client terminal 14 that has accessed. The client terminal 14 gives the video signal generated by processing the given login screen data to the display device 15, and the display device 15 displays the login screen according to the given video signal. Details of the login screen will be described later.

  The user who has confirmed the login screen operates the client terminal 14 to input login information to the maintenance data management server 12 as necessary. The maintenance data management server 12 accepts a specific request only for the client terminal 14 authenticated by the input of login information. Note that the maintenance data management server 12 accepts a request that is not included in the specific request, even if it is a request by an unauthenticated client terminal 14.

  Through the above operation, new maintenance data is recorded in the maintenance database 11, and maintenance data recorded in the maintenance database 11 is updated and deleted. Further, by the above operation, the maintenance data recorded in the maintenance database 11 is read out to the maintenance data management server 12 and processed into screen data, and the screen data is given to the client terminal 14 and processed. A video signal is generated, and the display device 15 displays a screen according to the video signal, so that the user can grasp the maintenance information indicated by the maintenance data recorded in the maintenance database 11.

  Each process of the maintenance information management system 1 (particularly the maintenance data management server 12) is an arithmetic process using computer hardware resources (CPU, memory, etc.) and software resources (OS: Operating System, various drivers, etc.). Is done by. Specifically, such arithmetic processing is realized in software by a CPU or the like executing a program for executing the above-described processing. For example, in the process of generating the login screen data in the maintenance data management server 12, predetermined maintenance data read from the maintenance database 11 is temporarily stored in the memory, and the CPU performs predetermined processing on the data stored in the memory. This is realized by performing arithmetic processing according to a program.

<Login screen>
Next, the login screen described above will be described with reference to the drawings. FIG. 2 is a diagram illustrating an example of a login screen displayed to the user in the maintenance information management system according to the embodiment of the present invention.

  As shown in FIG. 2, the login screen 20 includes a login information input invitation area (“login” area 21) that is an area including an image that invites input of login information, and maintenance data recorded in the maintenance database 11. Maintenance information area ("Recently updated projects" area 22, "Annual registration top 5" area 23, "Annual completion top 5") Area 24, “top 5 response days per year” area 25, “top 5 unapproved stay days” area 26, “unsupported stay days top 5” area 27 and “maintenance results” area 28), and “all maintenance history search” ”Region 29. In the login screen 20 illustrated in FIG. 2, the trailing ends of the titles of the “annual response days top 5” area 25, the “unapproved stay days top 5” area 26, and the “unsupported stay days top 5” area 27 are “ ... Is omitted, but if there is a space for displaying these titles in the login screen 20, such omission is not necessary.

  The “login” area 21 includes an image that induces input of login information. Specifically, in the “login” area 21, a text box for inputting login information (in this example, ID and password) and the text input in the text box as login information to the maintenance data management server 12. And a “Login” button to give.

  When the user operates the client terminal 14 to input text as login information in the text box and executes the “login” button, the client terminal 14 inputs the text to the maintenance data management server 12 in the text box. Login information is given.

  Further, the “login” area 21 includes a check box to which the word “keep login ID” is added.

  The user operates the client terminal 14 to turn on the check box and execute the “login” button (that is, the login input from the client terminal 14 to the maintenance data management server 12 in the text box) When the information is given), the client terminal 14 records the ID in the login information. Then, unless the user performs an operation to turn off the check box, the client terminal 14 is configured so that the recorded ID is input in advance in the text box when the login screen 20 is displayed after the next time. To do. In the login screen 20 illustrated in FIG. 2, such a check box may not be provided, or a check box for recording all of the login information (for example, both ID and password) in the client terminal 14 is provided. It may be provided.

  The “recently updated case” area 22 includes an image (hereinafter referred to as “list image”) that lists a part of maintenance information indicated by predetermined maintenance data recorded in the maintenance database 11. . Specifically, in the list image of this example, the time newly recorded in the maintenance database 11 or the time updated in the maintenance database 11 is a predetermined number in order from the newest (30 in this example). The maintenance information indicated by the maintenance data is a list of images. In the list image of this example, the display items of the maintenance information to be displayed as a list are the urgency of the maintenance work, the update date of the maintenance data, and the project name of the maintenance work.

  Further, in the list image of this example, the case name is the link text (the text that the client terminal 14 makes a predetermined request to the maintenance data management server 12 when the user operates the client terminal 14 to execute). It has become.

  When the user operates the client terminal 14 to execute the case name link text, the client terminal 14 requests the maintenance data management server 12 to disclose the maintenance information of the executed case name. Upon receiving this request, the maintenance data management server 12 generates maintenance information selection disclosure screen data for displaying on the display device 15 a maintenance information selection disclosure screen for disclosing at least a part of the maintenance information requested to be disclosed. To the client terminal 14. Details of the link text in this list image will be described later. In addition to (or instead of) the item of item name, other items may be used as link text.

  In addition, the “recently updated item” area 22 includes an image representing the progress status of the maintenance work (hereinafter referred to as “progress status image”). Specifically, the progress status image in this example is the phase in which the maintenance work has passed and reached (the various stages in the workflow. In this example, “registration”, “approval”, “plan”, “implementation”, “ 5) of “completion”. The progress status of the maintenance work indicated by the progress status image in this example is the progress status of the maintenance work in the maintenance information indicated by the list image. Therefore, the progress status image of this example can be interpreted as a part of the list image. Further, the progress status image of this example is an image showing a bar graph in which phases in which maintenance work has passed and reached are displayed in different colors for each type.

  In the progress status image of this example, “registration” is a phase in which a maintenance operation is started when a problem with the facility is discovered or a repair work for the facility is proposed. “Approval” is a phase in which maintenance work is decided by an authorized person. The “plan” is a phase in which a specific plan such as a method for executing maintenance work and a schedule is established. “Implementation” is a phase in which the implementation of maintenance work is started. “Completed” is a phase in which the maintenance work has been completed.

  Further, in the “recently updated matter” area 22, an “new registration” button that is an image that induces recording of new maintenance data in the maintenance database 11 (hereinafter referred to as “new registration invitation image”), and “ The link text of “See more (latest 300)” is included.

  When the user operates the client terminal 14 and executes the “new registration” button, new registration of maintenance information from the client terminal 14 to the maintenance data management server 12 (recording of new maintenance data in the maintenance database 11). Is required. As described above, since the request for new registration of maintenance information is included in the specific request, the maintenance data management server 12 simply displays a screen or a dialog box (for example, “login illustrated in FIG. Screen data including a screen including a region 210 and a dialog box) is generated and provided to the client terminal 14. When the user operates the client terminal 14 to input login information to the maintenance data management server 12, the maintenance data management server 12 configures a screen for newly registering maintenance information (for example, configuring maintenance information). Screen data for displaying on the display device 15 is generated and provided to the client terminal 14.

  In addition, when the user operates the client terminal 14 to execute the link text “View more (latest 300)”, the maintenance information in the list image is recorded from the client terminal 14 to the maintenance data management server 12. An additional number is required. Upon receiving this request, the maintenance data management server 12 adds additional recording screen data for displaying on the display device 15 an additional recording screen including a list image in which the number of recordings of maintenance information is added (up to 300 in this example). Is generated and given to the client terminal 14. Details of the additional recording screen will be described later.

  "Annual registration top 5" area 23, "Annual completion top 5" area 24, "Annual response days top 5" area 25, "Unapproved stay days top 5" area 26, "Unsupported stay days top 5" Each of the area 27 and the “maintenance record” area 28 is an image obtained by processing a result obtained by statistical processing focusing on a part of maintenance information indicated by predetermined maintenance data recorded in the maintenance database 11 for viewing. The statistical processing result image is included.

  Specifically, the “yearly registration top 5” area 23 includes a statistical processing result image that lists the names of first to fifth users and the number of new registrations that have a large number of new registrations of maintenance information. It is.

  The “Annual Completion Top 5” area 24 includes a statistical processing result image that lists the names of first to fifth users and the number of completions that have many maintenance information completions.

  Also, in the “Top 5 Responses per Year” area, statistical processing that lists the names of users with the shortest average number of days required from registration to completion of maintenance work from the first to the fifth place and the average number of days A result image is included.

  Further, in the “Top 5 Unapproved Stay Days” area 26, a list of the case names of the maintenance information from the first place to the fifth place after registration and before approval and having many elapsed days after registration and the elapsed days is listed. The statistical processing result image is included. Note that the case name in the statistical processing result image is the same link text as the case name in the list image in the “recently updated case” area 22.

  Further, in the “Unsupported Stay Days Top 5” area 27, the name of the maintenance information from the first to the fifth place after registration and before completion and the number of elapsed days after registration are listed and the elapsed days are listed. The statistical processing result image is included. Note that the case name in the statistical processing result image is the same link text as the case name in the list image in the “recently updated case” area 22.

  Drawing in the “maintenance record” area 28 in accordance with selected predetermined conditions (in this example, “period”, “ID”, “management category”, “equipment category”, “phenomenon category”, and “cause category”) Statistical processing result image showing the created graph (in this example, the graph of the number of registrations, the graph of the number of completed cases, the average response days), a drop-down list for selecting the conditions for drawing the graph, ”Button and“ CSV output ”button.

  When the user operates the client terminal 14 to set the conditions specified by the drop-down list and executes the “update graph” button, a graph is generated from the client terminal 14 to the maintenance data management server 12. In addition to being given conditions for doing so, it is necessary to regenerate the graph. The maintenance data management server 12 that has received them generates a new graph by reading out necessary maintenance data from the maintenance database 11 and processes it, and displays a new login screen including the graph on the display device 15. New login screen data is generated and given to the client terminal 14.

  When the user operates the client terminal 14 and executes the “CSV output” button, the client terminal 14 draws a graph included in the “maintenance record” area 28 from the client terminal 14 to the maintenance data management server 12. CSV (Comma Separated Variables) data is required. Upon receiving this request, the maintenance data management server 12 generates CSV data for drawing the graph and gives it to the client terminal 14.

  In the “maintenance history search” area 29, a text box for inputting an arbitrary search word and a search result of maintenance information related to the text entered in the text box are requested to the maintenance data management server 12. And a “Search” button.

  When the user operates the client terminal 14 and inputs a text to be a search word in the text box and executes the “search” button, the client terminal 14 inputs the text to the maintenance data management server 12 in the text box. A search result is requested and a search result is requested. Upon receiving these, the maintenance data management server 12 performs a search based on a search word given with reference to the maintenance database 11, and lists the search results (for example, the names of maintenance information items including the search word). Screen data for displaying a screen including an image indicating (image) on the display device 15 is generated and given to the client terminal 14.

  By the way, this search result request is not a request to change the recording state of the maintenance data in the maintenance database 11, but can also be included in the specific request from the viewpoint of tightening security. In this case, for example, the maintenance data management server 12 that has received the request for the search word and the search result simply displays a screen or dialog box (for example, the “login” area 210 illustrated in FIG. 9) asking the user to log in. Screen data to be displayed on the display device 15 and provided to the client terminal 14. Then, when the user operates the client terminal 14 to input login information to the maintenance data management server 12 and the maintenance data management server 12 authenticates the login information, the maintenance data management server 12 displays the above search result. Screen data for displaying a screen including an image to be displayed on the display device 15 is generated and given to the client terminal 14

  As described above, in the maintenance information management system 1 according to the embodiment of the present invention, the login screen 20 including the maintenance information areas 22 to 28 in which part of the maintenance information can be browsed in addition to the login information input invitation area 21 is provided. , First displayed to the user. This makes it possible for the user to grasp the maintenance information without requiring the user to input login information more than necessary or requiring the user to perform a special operation. Therefore, it is possible to reduce the complexity associated with the operation of the maintenance information management system 1 and to suppress the user from having anxiety and aversion to the operation of the maintenance information management system. Therefore, it is possible to suppress user separation.

  In the maintenance information management system 1, a login screen 20 including a maintenance information area (“recently updated matter” area 22) including a list image is displayed to the user. Therefore, the user can efficiently grasp the maintenance information indicated by the maintenance data recorded in the maintenance database 11 without inputting login information.

  In particular, the list image lists a part of each piece of maintenance information indicated by the maintenance data in a predetermined number in order from the latest recorded in the maintenance database 11 or updated in the maintenance database 11. This is a converted image. For this reason, new maintenance information that is expected to be of great interest to the user can be preferentially displayed within the limited space in the maintenance information area (the “recently updated matter” area 22) of the login screen 20. It becomes possible.

  Further, in this maintenance information management system 1, a maintenance information area ("Annual registration top 5" area 23, "Annual completion top 5" area 24, "Annual response days top 5" area including statistical processing result images. 25, a login screen 20 including an “unapproved stay days top 5” area 26, an “unsupported stay days top 5” area 27, and a “maintenance record” area 28) is displayed to the user. Therefore, the user can grasp the overall image of the maintenance data recorded in the maintenance database 11 without inputting login information, or can grasp the particularly important maintenance data recorded in the maintenance database 11. It becomes possible to do.

  In the maintenance information management system 1, a login screen 20 including a maintenance information area (“recently updated matter” area 22) including a progress status image is displayed to the user. Therefore, the user can confirm the progress status of the maintenance work only by confirming the login screen 20 without inputting the login information. Therefore, it becomes possible to promote the progress of maintenance work.

  In particular, the progress status image is an image obtained by graphing the phases through which the maintenance work has passed and reached. Therefore, the user can efficiently grasp the progress of the maintenance work.

  In the maintenance information management system 1, a login screen 20 including a maintenance information area ("Recently updated matter" area 22) including a new registration invitation image ("New registration" button) is displayed to the user. Is done. Therefore, it becomes possible to naturally invite maintenance data recording to a user whose motivation for recording maintenance data is enhanced by confirming maintenance information. Therefore, it is possible to reduce the complexity that the user feels when recording maintenance data. Further, in this maintenance information management system 1, new registration for automatically inviting new registration of maintenance information to the login screen 20 that is initially displayed to the user without any special operation by the user. Inviting images are included. For this reason, it is possible to suppress the user from having anxiety and aversion to the operation of the maintenance information management system 1.

  In the maintenance information management system 1, the client terminal 14 accesses the maintenance data management server 12 via the restricted network 13. Therefore, the client terminal 14 accessing the maintenance data management server 12 has a certain level of reliability. Therefore, in the maintenance information management system 1, even if the user grasps a part of the maintenance information via the login screen 20, it is possible to suppress the occurrence of a security problem.

  The login screen 20 illustrated in FIG. 2 includes one login information input invitation area 21 and a plurality of maintenance information areas 22 to 28. The login screen 20 includes at least one of each area. Any configuration may be used as long as it is provided one by one. The images included in each of the login information input invitation area 21 and the maintenance information areas 22 to 28 may be any images as long as the purpose of each area is not impaired.

  However, as illustrated in FIG. 2, the login screen 20 including all the various images necessary for the operation of the maintenance information management system 1 such as a list image, a new registration invitation image, and a progress status image (that is, maintenance information management). When the login screen 20) that can complete all the operations of the system 1 is displayed on the display device 15, the user feels uneasy or reluctant to operate the maintenance information management system 1. Since it becomes possible to suppress effectively, it is preferable.

  The login screen 20 illustrated in FIG. 2 includes the “maintenance history all search” area 29, but the login screen 20 may not include the “maintenance history all search” area 29.

<Image displayed after login screen>
Next, an example of a screen displayed on the display device 15 after the above-described login screen will be described with reference to the drawings.

[Additional recording screen]
First, an example of the additional recording screen described above will be described with reference to FIG. FIG. 3 is a diagram showing an example of an additional recording screen displayed for the user in the maintenance information management system according to the embodiment of the present invention. As described above, the additional recording screen 30 shown in FIG. 3 is displayed on the login screen 20 shown in FIG. It is a screen displayed on the display device 15 by executing.

  As shown in FIG. 3, the additional recording screen 30 includes a login information input invitation area (“login” area 31) and a maintenance information area (“recently updated matter (300)” area 32).

  The “login” area 31 on the additional recording screen 30 is the same as the “login” area 21 on the login screen 20.

  The “recently updated case (300)” area 32 on the additional recording screen 30 is the same as the “recently updated case” area 22 on the login screen 20 in that it includes a list image. However, the “recently updated matter (300)” area 32 in the additional recording screen 30 has a larger number of records of maintenance information in the list image than the “recently updated matter” area 22 in the login screen 20, and the list The login screen 20 in that the items “Requester” and “Receiver” are provided in the image, the link text “View only unfinished matters” is included, and the “New registration” button is not included. This is different from the “recently updated matter” area 22 in FIG.

  In the “Recently updated cases (300)” area 32, it is difficult to display the maintenance information recorded in the list image at a time, and therefore a scroll bar is provided. Note that such scroll bars are not necessary if the maintenance information recorded in the list image can be displayed at a time. Further, instead of providing a scroll bar on the additional recording screen 30, the additional recording screen 30 may be composed of a plurality of screens, and buttons, link texts, etc. for switching the display to other screens may be provided on each screen.

  When the user operates the client terminal 14 to execute the link text “view only unfinished matters”, the client terminal 14 reaches the “complete” phase in the list image for the maintenance data management server 12. It is required to ensure that no maintenance information is selectively recorded. In response to this request, the maintenance data management server 12 displays a new additional recording screen including a new list image that selectively stores maintenance information that has not yet reached the “completed” phase on the display device 15. Additional recording screen data is generated and given to the client terminal 14. The maintenance information recorded in the list image included in the new additional recording screen is changed from the maintenance information included in the original list image included in the original additional recording screen 30 to the “complete” phase. May be left out of the maintenance data, or the maintenance data recorded in the maintenance database 11 does not reach the “complete” phase and is newly recorded in the maintenance database 11. The maintenance information indicated by the maintenance data in which a predetermined number (for example, 300 cases) is in order from the newest time or the time updated in the maintenance database 11 may be used.

  Similarly to the login screen 20 described above, on the additional recording screen 30 illustrated in FIG. 3, when the user operates the client terminal 14 and executes the link text of the case name, the maintenance data management server 12 Maintenance information selection disclosure screen data is given to the terminal 14.

  Similar to the “recently updated item” area 22 on the login screen 20, the “newly updated item (300)” area 32 on the additional recording screen 30 illustrated in FIG. 3 includes a “new registration” button. It may be.

  Further, in the additional recording screen 30 illustrated in FIG. 3, unlike the login screen 20, items of “requester” and “acceptor” are added to the list image, but the space in the additional recording screen 30 and Some items including these items may be deleted or other items may be added in relation to other areas to be displayed. Further, the additional recording screen 30 includes various areas included in the login screen 20 (for example, the “annual registration top 5” area 23, the “annual completion top 5” area 24, the “annual response days top 5” area 25, Even if it includes areas similar to the “unapproved stay days top 5” area 26, “unsupported stay days top 5” area 27, “maintenance results” area 28, “maintenance history all search” area 29, etc. Good.

  Further, the additional recording screen 30 is obtained by correcting and re-displaying the list image on the login screen 20 described above, and its property is the same as that of the login screen 20. Therefore, it is possible to interpret the additional recording screen 30 as a kind of the login screen 20.

[Maintenance information selection and disclosure screen]
Next, an example of the above-described maintenance information selection disclosure screen will be described with reference to FIG. FIG. 4 is a diagram showing an example of a maintenance information selection disclosure screen displayed for the user in the maintenance information management system according to the embodiment of the present invention. As described above, the maintenance information selection / disclosure screen 40 shown in FIG. 4 is displayed on the login screen 20 illustrated in FIG. 2 or the additional recording screen 30 illustrated in FIG. This is a screen displayed on the display device 15 by executing the link text of the case name.

  As shown in FIG. 4, the maintenance information selection / disclosure screen 40 browses at least a part of the login information input attraction area (“detail confirmation / information correction” area 41) and the maintenance information requested to be disclosed by the client terminal 14. Maintenance information selection disclosure areas ("takeover information" area 42, "case overview" area 43, and "maintenance history" area 44), which are areas including maintenance information selection disclosure images that are processed images.

  The “detail confirmation / information correction” area 41 in the maintenance information selection / disclosure screen 40 is the same as the “login” area 21 in the login screen 20. However, in the maintenance information selection / disclosure screen 40, the processing (maintenance data management server 12) that can be performed by logging in by changing the title of the login information input invitation area 41 from “login” to “detailed confirmation / information correction”. Request to the user). In this way, changing the title of the login information input invitation area 41 makes it possible to induce the user to log in more strongly and reduce the complexity that the user feels when inputting the login information.

  In addition, the client terminal 14 requests the maintenance data management server 12 to disclose the “takeover information” area 42, the “item overview” area 43, and the “maintenance history” area 44 on the maintenance information selection disclosure screen 40. A table image showing maintenance information by item is included. Specifically, in the maintenance information selection / disclosure screen 40 illustrated in FIG. 4, the “takeover information” area 42 includes images of tables indicating items of “state” (phase) and “takeover diary”. . In the “Summary” area 43, a table showing items of “Requester”, “Section Name”, “Equipment Name”, “Occurrence Date / Time”, “Situation”, “Symptom”, and “Matter Details” is displayed. Contains images. Further, in the “maintenance history” area 44, images of tables indicating the items of “recipient”, “cause”, “action”, “result”, “completion date”, “special notes”, and “send message” are displayed. include.

  As described above, in the maintenance information management system 1, the maintenance information selection / disclosure screen 40 including the maintenance information selection / disclosure area (the “takeover information” area 42, the “case overview” area 43, and the “maintenance history” area 44) Is displayed. As a result, the user can input the further contents of the maintenance information shown in the list image in the maintenance information area (the “recently updated matter” area 22) of the login screen 20 without inputting the login information. 20 can be confirmed on a maintenance information selection / disclosure screen 40 different from 20. Therefore, the user can grasp the maintenance information of interest up to a certain level in detail without inputting login information. Therefore, the complexity associated with the operation of the maintenance information management system 1 can be reduced.

  In the maintenance information management system 1, a maintenance information selection / disclosure screen 40 including a login information input invitation area 41 is displayed to the user. As a result, it becomes possible to naturally invite the input of login information to a user whose interest in the maintenance information is enhanced by confirming the maintenance information requested to be disclosed. Therefore, it is possible to reduce the complexity that the user feels when inputting login information.

  In the maintenance information selection / disclosure screen 40 illustrated in FIG. 4, there is one maintenance information displayed in the maintenance information selection / disclosure area. However, a plurality of maintenance information may be displayed. In this case, the login screen 20 and the additional recording screen 30 are configured so that a plurality of pieces of maintenance information can be selected (for example, a check box is provided for each piece of maintenance information of the list image and a button is provided. It is preferable that the maintenance information corresponding to the check box that is turned on when the button is pressed is notified to the maintenance data management server 12 as the selected maintenance information).

  Further, the maintenance information selection / disclosure screen 40 illustrated in FIG. 4 is used to disclose further details of the maintenance information displayed in the maintenance information selection / disclosure area (for example, to disclose all of the maintenance information). It is assumed that login is required. However, if only the details of the maintenance information are disclosed without changing the recording state of the maintenance data in the maintenance database 11 (for example, deleting or updating the maintenance data), login may be unnecessary.

  In particular, when the maintenance data management system 1 is configured such that the client terminal 14 accesses the maintenance data management server 12 via the restricted network 13, the client terminal 14 that can access the maintenance data management server 12 is fixed. The degree is ensured reliability. For this reason, in the case of a configuration that does not cause a security problem in this way, it is possible to make login unnecessary when disclosing details of maintenance information. In this case, the title of the login information input invitation area 41 in the maintenance information selection disclosure screen 40 illustrated in FIG. 4 is “information correction”. Further, if necessary, a button for requesting the maintenance data management server 12 to disclose details of maintenance information is provided in the maintenance information selection disclosure screen 40.

  In addition, the items displayed in the maintenance information selection disclosure area on the maintenance information selection disclosure screen 40 are not limited to those illustrated in FIG. 4. In addition, items displayed in the maintenance information selection disclosure area may be fixed or changeable. Here, to make it possible to change the items displayed in the maintenance information selection disclosure area, for example, switching the items to be displayed according to the recording state of the maintenance data (which item of data is recorded) For example, the items to be displayed are switched according to the progress (phase) of the business.

<Deformation, etc.>
[1] In the maintenance information management system 1 according to the embodiment of the present invention, the login screen displayed to the user is not limited to that illustrated in FIG. Therefore, another example of the login screen will be described with reference to the drawings. FIG. 5 is a diagram showing another example of a login screen displayed for the user in the maintenance information management system according to the embodiment of the present invention.

  As shown in FIG. 5, the login screen 20A displays a workflow processing screen (see FIG. 6, details will be described later) in the latest phase in which the maintenance work has reached in the progress status image of the “recently updated matter” area 22A. Link text for requesting the maintenance data management server 12 for screen data to be displayed on the device 15 is provided. The login screen 20A is the same as the login screen 20 illustrated in FIG. 2 except for this point.

  In the login screen 20A of this example, link text is provided on an image indicating the latest phase in which the maintenance work has arrived. Further, on the login screen 20A of this example, the appearance of the link text provided on the image indicating the latest phase ("registration", "approval", "plan", and "implementation" phases) of the maintenance work before completion (arrows) ) And the appearance (“complete”) of the link text provided on the image indicating the latest phase of the completed maintenance work (“completed” phase).

  Here, when the link text provided in the progress status image in the “recently updated matter” area 22A of the login screen 20A illustrated in FIG. 5 is executed, the workflow processing screen is a screen displayed on the display device 15. An example will be described with reference to the drawings. FIG. 6 is a diagram showing an example of a workflow processing screen displayed to the user in the maintenance information management system according to the embodiment of the present invention. The workflow processing screen 50 illustrated in FIG. 6 is displayed on the display device 15 when the link text provided on the image indicating the “registration” phase is executed.

  Before displaying the workflow processing screen 50 illustrated in FIG. 6 on the display device 15, the maintenance data management server 12 simply displays a screen or a dialog box that prompts the user to log in (for example, “Login” illustrated in FIG. 9). Screen data for displaying the screen including the area 210 and a dialog box on the display device 15 is generated and given to the client terminal 14. Next, the user operates the client terminal 14 to input login information to the maintenance data management server 12. When the maintenance data management server 12 authenticates the client terminal 14, the maintenance data management server 12 generates screen data for displaying the workflow processing screen 50 on the display device 15, and sends the screen data to the client terminal 14. give. At this time, only when the maintenance data management server 12 determines that the user has the authority to proceed with the workflow (in this example, the authority to approve) based on the input login information. The terminal 14 may be authenticated.

  As shown in FIG. 6, the workflow processing screen 50 is maintenance information that is an image obtained by processing at least a part of maintenance information corresponding to the link text provided on the image indicating the executed “registration” phase for browsing. Maintenance information selection disclosure area ("Matter Summary" area 51), which is an area including the selected disclosure image, and buttons for accepting various user requests ("Discard" button, "Approve" button, "Print" button, "Detail") An “operation selection” area 52 including a button, a “first” button, a “previous” button, a “next” button, and a “final” button.

  In the workflow processing screen 50 illustrated in FIG. 6, when the user operates the client terminal 14 and executes the “approval” button, a request for shifting the maintenance work phase from “registration” to “approval” is displayed. To the management server 12. Upon receiving this request, the maintenance data management server 12 updates the maintenance data corresponding to the maintenance work so that the maintenance work shifts to “approval” which is the next phase. In the workflow processing screen 50 of this example, the “approval” button for advancing the workflow in this way is highlighted so as to be different from the surroundings.

  With this configuration, it is possible to guide the user to make a predetermined request by operating the client terminal 14. Therefore, it is possible to suppress the user from having anxiety and aversion to the operation of the maintenance information management system 1.

  When the user performs an operation such as executing a button while the display device 15 is displaying the workflow processing screen 50, the “Approve” button is no longer highlighted and is similar to the other buttons. Screen data for displaying the workflow processing screen 50 on the display device 15 may be configured to be displayed in a manner.

  In addition to the workflow processing screen 50 as described above, screen data for displaying the screen on the display device 15 is displayed on other various screens so that such highlighted images are displayed. It may be configured.

[2] Further, another example of the login screen will be described with reference to the drawings. FIG. 7 is a diagram showing another example of a login screen displayed to the user in the maintenance information management system according to the embodiment of the present invention.

  As shown in FIG. 7, the user selects the link text of the case name in the list image in the “recently updated case” area 22B of the login screen 20B (for example, as shown in FIG. 7, the pointer is set as the case name. The link text of the project name to make the cursor over state, the link text of the project name is clicked once using the mouse, the link text of the project name is touched once on the display device 15 having a touch panel, etc.) The login screen 20B is displayed so that the superimposed display image 22B1, which is an image obtained by processing at least part of the maintenance information corresponding to the case name for browsing, is displayed on the display device 15 in a state of being superimposed on the login screen 20B. The login screen data for displaying on the display device 15 is configured. The login screen 20B is the same as the login screen 20 illustrated in FIG. 2 except for this point.

  Here, the login screen data for displaying the login screen 20B on the display device 15 allows the superimposed display image 22B1 to be displayed on the display device 15 in a state of being superimposed on the login screen 20B as described above. Therefore, image data for displaying the superimposed display image corresponding to the maintenance information indicated by the list image on the display device 15 is included.

  If comprised in this way, it will become possible for the user to confirm the selected maintenance information, without switching the screen, with the login screen 20B being displayed on the display device 15. Therefore, it is possible to reduce the complexity associated with the operation of the maintenance information management system 1.

  The screen is displayed on the display device 15 so that such a superimposed display image can be displayed not only on the login screen 20B as described above but also on other screens (for example, the additional recording screen 30). Screen data may be configured.

[3] In the maintenance information management system 1 according to the embodiment of the present invention, the maintenance information selection disclosure screen displayed to the user is not limited to that illustrated in FIG. Therefore, another example of the maintenance information selection disclosure screen will be described with reference to the drawings. FIG. 8 is a diagram showing another example of the maintenance information selection disclosure screen displayed to the user in the maintenance information management system according to the embodiment of the present invention.

  As shown in FIG. 8, the maintenance information selection / disclosure screen 40 </ b> A includes a “save” button 45 instead of the login information input invitation area (“detail confirmation / information correction” area 41 in FIG. 4). In addition, in the maintenance information selection / disclosure screen 40A of this example, the maintenance information selection / disclosure areas (the “handover information” area 42A, the “case overview” area 43A, and the “maintenance history” area 44A) are part of the maintenance information in advance. Contains a text box whose contents are written and rewritable.

  When the user who has confirmed the maintenance information selection / disclosure screen 40A illustrated in FIG. 8 wants to modify the contents of the maintenance information, first, the user operates the client terminal 14 to enter the text box included in the maintenance information selection / disclosure areas 42A to 44A. Rewrite the contents of to the desired contents. Next, the user operates the client terminal 14 and executes the “save” button 45. By this operation, the maintenance data management server 12 requests the maintenance data management server 12 to update the maintenance data recorded in the maintenance database 11 so that the contents entered in the text box are obtained.

  As described above, the request for changing the recording state of the maintenance data in the maintenance database 11 is included in the specific request. Therefore, the maintenance data management server 12 displays on the display device 15 a screen or dialog box that simply asks the user to log in (for example, a screen or dialog box including the “login” area 210 illustrated in FIG. 9). Screen data is generated and provided to the client terminal 14. Then, when the user operates the client terminal 14 to input login information to the maintenance data management server 12, the maintenance data management server 12 receives the above request and stores the maintenance data recorded in the maintenance database 11. Update.

  If comprised in this way, the input of login information by a user can be postponed as much as possible. Therefore, it is possible to reduce the complexity that the user feels when inputting login information.

  Even when the “save” button 45 is not executed, when the client terminal requests the maintenance data management server 12 to display a screen different from the maintenance information selection disclosure screen 40A. As in the case where the “save” button 45 is executed, a screen or dialog box that simply asks the user to log in (for example, a screen or dialog box including the “login” area 210 illustrated in FIG. 9). ) May be generated and given to the client terminal 14. Furthermore, in this case, it is preferable to change the “login” button in the “login” area 210 illustrated in FIG. 9 to a “save” button.

  Not only the above-described maintenance information selection / disclosure screen 40A but also other various screens may be postponed by the user to input login information in the same manner. For example, the superimposed display image 22B1 displayed in the login screen 20B as illustrated in FIG. 7 is switched to a text box in the same manner as the maintenance information selection disclosure areas 42A to 44A illustrated in FIG. Alternatively, the maintenance information may be easily modified.

[4] The maintenance information management system 1 described above is used as a workflow system, and it has been described that one maintenance information corresponds to one maintenance work item. 1 can be used for systems other than the workflow system. For example, the above-described maintenance information management system 1 can be applied to a system that is intended to simply share maintenance information having no phase or the like between users.

[5] In the above-described maintenance information management system 1, after classifying users (or client terminals 14) into a predetermined group, a request that requires login (that is, a specific request) is different for each group. Also good. For example, users may be classified according to job titles in the company, and the higher the job title, the fewer requests corresponding to the specific request. Also, for example, by classifying users according to the type or area of maintenance work in charge, maintenance data indicating maintenance work that is not in charge increases, and there are many requests that correspond to specific requests. Regarding the maintenance data to be shown, the number of requests corresponding to the specific request may be reduced. The maintenance data management server 12 (or the network authentication server 17) determines the group to which the user (or the client terminal 14) belongs.

[6] The maintenance information management system 1 described above has a configuration in which the maintenance data management server 12 is connected to the restricted network 13, but the maintenance data management server 12 is connected to a normal network with no access restrictions. There may be. In this case, the authentication database 16 and the network authentication server 17 are unnecessary.

[7] The maintenance information management system 1 described above has been described as if the maintenance data management server 12 and the network authentication server 17 are separate devices, but these may be configured as a single device (computer). Good. Similarly, the maintenance database 11 and the authentication database 16 may be configured by a single device (recording device).

  Further, at least a part of the maintenance database 11 may be realized by a recording device provided in a computer constituting the maintenance data management server 12. For example, a recording device included in a computer constituting the maintenance data management server 12 may record user information instead of the maintenance database 11. Similarly, at least a part of the authentication database 16 may be realized by a recording device included in a computer constituting the network authentication server 17.

  The maintenance information management system of the present invention can be suitably used for a maintenance information management system that manages maintenance information of equipment in a facility such as a plant.

1: Maintenance information management system 11: Maintenance database 12: Maintenance data management server 13: Restricted network 14: Client terminal 15: Display device 16: Network authentication server 17: Authentication database 20, 20A, 20B: Login screen 21: “Login ] Area (login information input invitation area)
22, 22A, 22B: "Recently updated project" area (maintenance information area)
22B1: Superimposed display image 23: “Top 5 registered annually” area (maintenance information area)
24: “Top 5 annual completions” area (maintenance information area)
25: “Top 5 response days in the year” area (maintenance information area)
26: “Unapproved stay days top 5” area (maintenance information area)
27: “Unsupported stay days top 5” area (maintenance information area)
28: “Maintenance results” area (maintenance information area)
29: “Maintenance history search” area 30: Additional recording screen 31: “Login” area (login information input invitation area)
32: “Recently updated cases (300)” area (maintenance information area)
40, 40A: Maintenance information selection disclosure screen 41: “Detailed confirmation / information correction” area (login information input invitation area)
42, 42A: “takeover information” area (maintenance information selection disclosure area)
43, 43A: “Summary” area (maintenance information selection disclosure area)
44, 44A: “Maintenance history” area (maintenance information selection disclosure area)
45: “Save” button 50: Workflow processing screen 51: “Matter overview” area 52: “Operation selection” area

Claims (14)

A maintenance database that records maintenance data that represents equipment maintenance information;
A maintenance data management server for managing the maintenance data recorded by the maintenance database;
When the client terminal accesses the maintenance data management server, the maintenance data management server first displays login screen data for displaying a login screen for inviting input of login information on a display device attached to the client terminal. For
The maintenance data management server accepts a specific request, which is a specific request related to management of the maintenance data, only for the client terminal authenticated by inputting the login information,
The maintenance data management server browses a part of the maintenance information indicated by the maintenance data recorded in the maintenance database and a login information input attraction area that is an area including an image that invites input of the login information. A maintenance information management system for generating the login screen data for displaying the login screen, which includes a maintenance information area that is an area including an image processed for use.   2. The list image, which is an image in which a part of the maintenance information indicated by the predetermined maintenance data recorded in the maintenance database is listed, is included in the maintenance information area. Maintenance information management system described in 1.   The list image is a list of a part of each of the maintenance information indicated by the maintenance data in which a predetermined number is in order from the latest recorded in the maintenance database or updated in the maintenance database. The maintenance information management system according to claim 2, wherein the maintenance information management system is a tabulated image.   When the client terminal requests the client terminal to disclose at least one piece of maintenance information indicated by the list image, the maintenance data management server discloses at least a part of the maintenance information to the client terminal. 4. The maintenance information management system according to claim 2, wherein maintenance information selection disclosure screen data for displaying an information selection disclosure screen on the display device is provided.   The maintenance information selection disclosure screen includes the login information input invitation area and a maintenance information selection disclosure image that is an image obtained by processing at least a part of the maintenance information requested to be disclosed by the client terminal for viewing. The maintenance information management system according to claim 4, further comprising: a maintenance information selection disclosure area. The login screen data includes image data for displaying on the display device a superimposed display image that is an image obtained by processing at least a part of the maintenance information indicated by the list image for viewing;
When an instruction to select at least one piece of maintenance information indicated by the list image is input to the login screen data, the superimposed display image corresponding to the maintenance information is superimposed on the login screen. The maintenance information management system according to any one of claims 2 to 5, wherein the maintenance information management system is configured to be displayed on the display device in a state of being performed.   Statistical processing result image, which is an image obtained by processing a result obtained by statistical processing focusing on a part of the maintenance information indicated by the predetermined maintenance data recorded in the maintenance database in the maintenance information area for viewing Is included, The maintenance information management system according to any one of claims 1 to 6.   The maintenance data management server is connected to a restricted network that is allowed to be accessed only when predetermined conditions are satisfied, and the client terminal communicates with the maintenance data management server via the restricted network. The maintenance information management system according to claim 1, wherein the maintenance information management system is accessed.   The maintenance information management system according to claim 1, wherein the specific request includes a request for changing a recording state of the maintenance data in the maintenance database.   When the specific request to change the recording state of the maintenance data in the maintenance database is made from the client terminal, the maintenance data management server requests the client terminal to input the login information, and logs in The maintenance information management system according to claim 9, wherein when the client is authenticated by inputting information, the specific request is accepted. The maintenance information includes information indicating the content of the maintenance work of the facility, and information indicating the progress of the maintenance work,
The progress status image, which is an image obtained by processing information indicating the progress status of the maintenance work included in the maintenance information for browsing, is included in the maintenance information area. Maintenance information management system described in the section.   The maintenance information management system according to claim 11, wherein the progress status image is an image obtained by graphing the phases in which the maintenance work has passed and reached.   The new registration attraction image, which is an image for inducing recording of the new maintenance data in the maintenance database, is included in the maintenance information area. Maintenance information management system.   The maintenance data management server generates screen data for displaying on the display device a screen including an image that induces a predetermined request highlighted differently from the surroundings, and provides the screen to the client terminal The maintenance information management system according to claim 1, wherein:

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