JP2015067114A - Operation information providing system and operation information providing method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an operation information providing system and an operation information providing method capable of preventing a system down of a server device and a train operation management system body even if the access from information communication terminal devices of railroad users is concentrated, and providing information beneficial for the railroad users to the railroad users.SOLUTION: An operation information providing system 1 includes: an operation state management device 2 equipped with an operation state information DB 22 and a diagram information DB 23 for storing information related to an operation state of trains capable of providing the information stored in the operation state information DB 22 and the diagram information DB 23; and an information server device 4 for a user equipped with a user information extraction part 411 for extracting information beneficial for railroad users of the information stored in the operation state information DB 22 and the diagram information DB 23, and an information providing controlling part 41 for a user for providing the railroad users with the information for a user based on the information extracted by the user information extraction part 411.

Description

  The present invention relates to an operation information providing system and an operation information providing method, and in particular, extracts information accumulated in a train operation management system that manages the operation status of a plurality of trains for each route, and uses the extracted information as a railway. The present invention relates to an operation information providing system and an operation information providing method that can be provided to an operator.

Conventionally, the operation status server device sequentially updates information related to the real-time train operation status of a plurality of trains, and the operation status display terminal for users (station staff, passengers) via the Internet is updated with the sequentially updated real-time operation information. Has been proposed (see, for example, Patent Document 1).
According to such an operation information providing system, railway staff such as conductors and station staff and railway users (that is, train passengers and trains) Etc.). For this reason, by using this system, railway staff can respond quickly and accurately to inquiries from passengers, improving business efficiency, and passengers can take appropriate actions according to the situation. And avoid confusion caused by train delays.

  In recent years, as information communication terminal devices (PCs, tablets, mobile phones such as smartphones) have become widespread, the railway company provides various types of information to railway users (passengers, etc.) with such information communication terminal devices. It is demanded to enhance the services to be performed.

JP 2002-274382 A

  However, as such an information providing service, when providing information on the train operation status to an unspecified number of railway users having an information communication terminal device, in the conventional system described above, There are challenges.

First, in the conventional system, there is a problem that information on the train operation status is not selected for each user (railway staff, railroad user).
That is, in the actual train operation management system, for example, train operation status data such as the operation status of trial run trains, forwarding trains, freight trains and the like in each line section is also accumulated. Such information is necessary for railway staff such as station staff, but is not necessary for train passengers or those who plan to ride the train (railway users). If information is provided while information unnecessary for such railway users is mixed, there is a risk of confusion for railway users.

Moreover, in the conventional system, since the same server device takes charge of providing information for railway staff and providing information for railway users, there is a problem that the amount of data handled in the same server device increases.
Furthermore, since the server apparatus which comprises a train operation management system bears the information provision with respect to a railway staff and a railroad user, a load will be applied to train operation management system itself by performing information provision service.
For this reason, in particular, when the access to the server device from the information communication terminal device of the railway user is concentrated, the limit of the system load of the server device is exceeded, the server device itself stops, and the train operation work There is also a risk of hindrance.

  The present invention has been made in view of the circumstances as described above, and even if access from information communication terminal devices of railway users is concentrated, it is possible to prevent system down of the server device and the train operation management system main body. An object of the present invention is to provide an operation information providing system and an operation information providing method capable of efficiently providing information useful to railway users to railway users.

In order to solve the above problems, the operation information providing system of the present invention is:
An operation information storage unit that stores information related to the operation status of the train, and an operation status management device capable of providing information stored in the operation information storage unit;
Of the information provided from the operation status management device, information extraction means for extracting information useful to railway users;
User information providing means for providing user information based on the information extracted by the information extracting means to the railway user;
A user information server device comprising:
It has.
By comprising in this way, the information server apparatus for users different from the operation condition management apparatus which manages the operation of a train bears provision of information to a railroad user. For this reason, it is not necessary for the operation status management device to bear the burden associated with the processing when the information providing service is performed.
Further, the information extraction means extracts information useful for the railway user, so that the amount of information sent to the user information server device that provides information to the user can be reduced. As a result, the amount of information provided to the railway user is reduced, and the load on the server device at the time of providing information is reduced.
Further, by narrowing down the information in the information extraction means, it is possible to efficiently provide information useful for grasping the train operation status to the railway user.

Preferably, the information processing means further includes information processing means for adding the operation-related information useful to the railway user to the information extracted by the information extracting means to generate the user information.
By comprising in this way, useful information can be provided to a railroad user by grasping | ascertaining the operation condition of a train.

Preferably, the apparatus further comprises a communication means capable of transmitting / receiving information to / from an external server device,
The user information providing means provides the user information to the railway user through an external server device connected via the communication means.
With this configuration, it is possible to prevent a load on the operation information providing system itself even when access is concentrated.

Further, another invention of the present application is a method for providing operation information,
An operation information storage process for storing information on the operation status of the train;
From the information stored in the operation information storage step, an information extraction step of extracting useful information for railway users,
A user information providing step of providing user information based on the information extracted in the information extracting step to the railway user;
including.
Thus, by extracting useful information for railway users in the information extraction process, the amount of information handled in the user information provision process for providing information to the user can be reduced, and the server at the time of information provision The load on the device is reduced.
Further, by narrowing down the information in the information extraction means, it is possible to efficiently provide information useful for grasping the train operation status to the railway user.

According to the present invention, the amount of information provided to railway users can be reduced. For this reason, it is possible to reduce the load on the server device at the time of providing information and prevent the server device and the train operation management system main body from being down even if the access from the information communication terminal device of the railway user is concentrated. .
Moreover, the information server apparatus for users different from the operation condition management apparatus which comprises a train operation management system bears provision of information with respect to a railroad user. For this reason, it is possible to prevent the train operation management system itself from being overloaded by providing the information providing service, and even if the access from the information communication terminal device of the railway user to the server device is concentrated, the train operation operation is affected. It can be avoided.
Furthermore, there is an effect that the railway user can efficiently acquire information useful for grasping the operation status of the train.

It is a principal part block diagram which shows the whole operation information provision system which concerns on 1st Embodiment. It is a figure which shows an example of the operation condition screen displayed on the display part of an information communication terminal device of a railroad user based on the information provided by the operation information provision system of this embodiment. It is a figure which shows an example of the screen displayed when the a part of the screen shown in FIG. 2 is touch-operated. It is a figure which shows an example of the screen displayed when the b part of the screen shown in FIG. 3 is touch-operated. It is a figure which shows the modification of the screen shown in FIG. It is a figure which shows an example of the screen displayed when the c part of the screen shown in FIG. 3 is touch-operated. It is a figure which shows the modification of the screen shown in FIG. It is a figure which shows the modification of the screen shown in FIG. It is a flowchart which shows the operation information provision process in the operation information provision system which concerns on 1st Embodiment. It is a principal part block diagram which shows the whole operation information provision system which concerns on 2nd Embodiment.

[First Embodiment]
The first embodiment of the operation information providing method and the operation information providing system according to the present invention will be described with reference to FIGS. The embodiments described below are given various technically preferable limitations for carrying out the present invention, but the scope of the present invention is not limited to the following embodiments and illustrated examples.

FIG. 1 is a diagram illustrating an overall configuration of an operation information providing system 1 according to the present embodiment.
The operation information providing system 1 includes an operation information storage means for storing information relating to the operation status of the train, and a passenger of the train and a person who is about to get on the train among the information stored in the operation information storage means ( These are referred to as “railway users”.) Information extraction means for extracting information useful for the railway, user information provision means for providing railway users with information for users based on the information extracted by the information extraction means, It has. Furthermore, the operation information providing system 1 includes information processing means for generating information for users by adding operation-related information useful for railway users to the information extracted by the information extraction means.

Specifically, in this embodiment, as shown in FIG. 1, the operation information providing system 1 includes an operation status management device 2, a business information server device 3, and a user information server device 4. Configured.
As will be described later, the operation status management device 2 includes the information management control unit 21 and an operation status information DB 22 and a diagram information DB which are operation information storage means.
The user information server device 4 includes a user information extraction unit 411 that is the information extraction unit, and also includes a user information provision control unit 41 that functions as a user information provision unit and an information processing unit. Yes.
Hereinafter, each component of the operation information providing system 1 will be described in detail.

The operation status management device 2 is composed of a central device group constituting a train operation management system such as ATOS (Autonomous decentralized Transport Operation control System).
For example, ATOS is a station device group that is installed at each station and accumulates information for each station, and a line area device group that is installed for each line area and accumulates information for each line area is a predetermined network such as an ATOS network (illustrated). In the central device group constituting the operation status management device 2, information on all the lines in the Tokyo area is accumulated.
Information accumulated in the operation status management device 2 by a train operation management system such as ATOS is, for example, the train number, on-line position information, delay information, suspension of service for all trains in which the train operation management system is introduced. Information, arrival number information, train type information such as limited express / express, information on the maximum delay train of each line section, and the like.
In addition, the operation status management apparatus 2 should just be what can accumulate | store the information of the operation status of each line, and the structure is not limited to what was illustrated here. Further, the information accumulated in the operation status management device 2 is not limited to the information exemplified above.

  The operation status management device 2 is an operation status information database (hereinafter referred to as “operation status information DB 22”) and a diagram information database (hereinafter referred to as “operation status information DB 22”) as operation information storage means for storing information on the operation status of trains. A schedule information DB 23 "), and an information management control unit 21 that performs monitoring / equipment commands of the entire train operation management system and is the core of the system. The information management control unit 21, the operation status information DB 22, the diamond information DB 23, and the like are connected via a bus 24 and the like.

In the operation status information DB 22, various types of information relating to the operation status of the real-time train accumulated in the operation status management device 2 by a train operation management system such as ATOS (ie, for example, the train number, on-line position information of each train, Delay information, suspension information, etc.) are stored.
The diagram information DB 23 stores real-time diagram information that dynamically changes according to daily operating conditions, such as plan diagram information, forecast diagram information, and corrected diagram information.
The information stored in the operation status information DB 22 and the diagram information DB 23 is information necessary for operation management, and is business information including information not directly related to general railway users. Information stored in the operation status information DB 22 and the diamond information DB 23 is updated to the latest information as needed.
In the present embodiment, the operation status information DB 22 and the diagram information DB 23 function as an operation information storage unit that stores information related to the operation status of the train.

The information management control unit 21 is a computer including, for example, a CPU (Central Processing Unit), a ROM (Read Only Memory), a RAM (Random Access Memory), and the like (not shown).
The information management control unit 21 manages information related to the operation status and comprehensively controls the entire train operation management system.

The operation status management device 2 is configured to be able to provide information stored in the operation information storage means to the business information server device 3 and the user information server device 4.
Specifically, in this embodiment, the information management control unit 21 appropriately uses the information stored in the operation status information DB 22 and the diagram information DB 23 (the latest information updated as needed) as appropriate for the business information server device 3 and the user. The information server device 4 is made to output.

The business information server device 3 includes, for example, a terminal device for browsing railway staff (not shown) provided in a crew room of a station, a terminal device carried by a railroad staff (for example, a conductor or a station staff), etc. The terminal device T1 ") provides information related to the train operation status sent from the operation status management device 2.
The business information server device 3 includes a business information provision control unit 31, a business information DB 32, a screen generation unit 33, an I / F 34, and the like. The business information provision control unit 31, the business information DB 32, the screen generation unit 33, the I / F 34, and the like are connected via a bus 35 and the like.
The business information provision control unit 31 converts all information sent from the operation status management device 2 to the Internet (network linked based on protocols such as TCP / IP and HTTP (Hyper Text Link Transformer Protocol)) N, etc. Are stored in the business information DB 32 in a data format that can be browsed through the database.

In the present embodiment, the business terminal device T1 in which a predetermined application for acquiring / displaying operation information in advance has been introduced is connected to the business information server via the Internet N or the like or by a wired connection not via the Internet N. It is configured to be able to communicate with the device 3, and the business terminal device T1 can request the business information server device 3 to provide information.
When there is a request for information from the business terminal device T1, the business information provision control unit 31 extracts the requested information from the business information DB 32.
Further, the business information provision control unit 31 uses the extracted information itself or information obtained by processing it as image data for the display screen of the business terminal device T1, as business operation information via the Internet N or the like. Alternatively, it is provided to the business terminal device T1 as appropriate by wired connection.

  The screen generation unit 33 generates image data constituting the display screen of the display unit G of the business terminal device T1 from the information extracted by the business information provision control unit 31. In addition, when the display screen can be configured from predetermined information by the program on the application side installed in the business terminal device T1, it is not necessary to generate image data for the display screen in the screen generation unit 33. .

The business operation information that can be provided from the business information server device 3 to the business terminal device T1 includes, in addition to general passenger trains, all trains including forwarding trains, freight trains, test trains, temporary trains, etc. Train number, existing line position information, delay information, suspension information, arrival number line information, train type information such as limited express / express, information on the maximum delay train of each line section, and the like.
By referring to the business terminal device T1, a railway staff member such as a conductor or a station staff can grasp in real time the operation status of the trains in all the line districts in which the train operation management system is introduced.

The user information server device 4 is information relating to the train operation status sent from the operation status management device 2 to a terminal device carried by a railroad user such as a passenger (referred to as “user terminal device T2”). Etc. are provided.
The user information server device 4 includes a user information provision control unit 41, a user information DB 42, a screen generation unit 43, an I / F 44, and the like. The user information provision control unit 41, the user information DB 42, the screen generation unit 43, the I / F 44, and the like are connected via a bus 45 or the like.
As shown in FIG. 1, in this embodiment, a user information server device 4 is connected to a timetable server device 5, an in-train information server device 6, a transfer information server device 7, and the like.

The timetable server device 5 stores operation schedule information of general passenger trains. The timetable information (timetable data) stored in the timetable server device 5 is updated at any time and rewritten with the latest information.
The in-train information server device 6 is installed in a vehicle of a general passenger train, and accumulates and stores information in the train for each vehicle (this is referred to as “in-train information”). The in-train information stored in the in-train information server device 6 is updated at any time and rewritten with the latest information.
Here, the in-train information includes, for example, information on a boarding rate (congestion rate) for each vehicle, temperature information in each vehicle, and air-conditioning intensity information in each vehicle.
In addition, the transfer information server device 7 stores data such as the arrival status of each line, the stop station of each train, and the arrival and departure times and departure and arrival number lines at each station, and moves between the departure point and the arrival point based on these data. It provides information on the optimum route when doing so.

In this embodiment, the user information provision control unit 41 includes a user information extraction unit 411 that is an information extraction unit.
The user information provision control unit 41 has the same information as the information provided from the operation status management device 2 (that is, information stored in the operation status information DB 22 and the diagram information DB 23 (latest information updated as needed)). ) To extract useful information for railway users.
Here, “useful information for railroad users” is information directly useful for railroad users and information necessary for obtaining the information.
Information directly useful to railroad users is, for example, on-line position information, delay information, destination information, and the like of the train on the route to be used. Among these, information related to train operation such as train location information, delay information, temporary schedule change information, suspension information, etc. is an identification number for identifying each train in the operation status information DB 22 and diagram information DB 23. The train number is stored in association with the train number, and is provided from the operation status management device 2 in a state in which such association is made. In addition, information that is not directly related to train operations, such as train destination information and route information, but is useful for train passengers, is associated with train numbers and is used as schedule information (timetable data). It is stored in the timetable server device 5 described above.
In this way, information related to trains is organized and accumulated in association with train numbers. Therefore, in order to provide railroad users with information that is directly useful to railroad users, Train number is required.
For this reason, the user information extraction unit 411 includes, for example, a train number of a general passenger train (that is, a train that can be used (ridden) by a general railroad user) as “useful information for railroad users”, The standing line position information, delay information, and the like are extracted from information provided from the operation status management device 2 and information stored in the timetable server device 5.

The train user can get on the train number included in the information provided from the operation status management device 2 (that is, information having the same contents as the information stored in the operation status information DB 22 and the diagram information DB 23). Information indicating whether the train is a general passenger train or other forwarding train or freight train is included.
For example, in the case of a train for ordinary passengers, the train number is composed of a 4-digit number and one alphabetic character (for example, “1001A”). On the other hand, information indicating that the train is a forwarding train, a freight train, or the like is included in the train number, such as “times 1002A” for a forward train and “coins 1003A” for a freight train.
In this way, the user information extraction unit 411 manages the information on the train with the train number (for example, “time 1002A” or “currency 1003A”) indicating that it is other than the general passenger train, the operation status management. By deleting from the information provided from the device 2, it is possible to extract information useful for the railway user.

In addition, the information provided from the operation status management device 2 includes detailed information for business that is not related to the railway user.
Therefore, the user information extraction unit 411 selects items set in advance from the information provided from the operation status management device 2 (that is, for example, the train number of the above-described general passenger train, on-line position information, delay information). Etc.) is extracted as useful information for railway users.

Note that the filtering method by the user information extraction unit 411 is not limited to the one exemplified here.
For example, as shown in FIG. 1, when the timetable server device 5 is connected to the user information server device 4, the user information extraction unit 411 is information provided from the operation status management device 2. And the schedule information (timetable data) stored in the timetable server device 5 may be matched to extract only information corresponding to the timetable server device 5.
Since the timetable data stored in the timetable server device 5 is composed only of the operation schedule information of the general passenger train, only the data corresponding to the operation schedule information stored in the timetable server device 5 is used. By extracting, it is possible to extract only information on trains that can be used by railway users (that is, information useful for railway users).

  The user information provision control unit 41 obtains user information based on the information extracted by the user information extraction unit 411 (for example, the train number of the general passenger train, existing line position information, delay information, etc.), the Internet N, etc. Are stored in the user information DB 42 in a data format that can be browsed via the user ID.

Moreover, in this embodiment, the information provision control part 41 for users adds the operation relevant information useful for a railroad user to the information extracted by the user information extraction part 411, and produces | generates the information for users. It functions as a processing means.
That is, when the user information provision control unit 41 is requested to provide information from the user terminal device T2, the user information provision control unit 41 extracts information corresponding to the request from the user information DB 42, and appropriately transmits this information to the railroad user. Add useful operation-related information and process.
As described above, the timetable server device 5, the train information server device 6, the transfer information server device 7 and the like are connected to the user information server device 4. The user information provision control unit 41 obtains operation-related information such as timetable information, in-train information, and transfer information from the timetable server device 5, the in-train information server device 6, and the transfer information server device 7, This is added to the information extracted by the user information extraction unit 411 to process the information, thereby generating user information. The generated user information is provided to the user terminal device T2 and the display for passenger display as appropriate in a data format that can be browsed via the Internet N or a wired connection.
For example, the user information provision control unit 41 obtains the train destination information corresponding to the train number, the departure / arrival time information about each station, and the like from the timetable server device 5 and is extracted by the user information extraction unit 411. Added to the information. Moreover, the boarding rate of the train corresponding to the train number, the in-vehicle temperature, and the like are acquired from the in-train information server device 6 and added to the information extracted by the user information extracting unit 411. In addition, information on a transferable route and a transfer station related to the train corresponding to the train number is acquired from the transfer information server device 7 and added to the information extracted by the user information extraction unit 411.

  Furthermore, in this embodiment, the information provision control part 41 for users displays on the display part G of user terminal device T2, such as displaying the train which is operating normally, and the train which has produced delay with a different color. Instruction information for instructing a display color, a display method, and the like at the time of generation is generated.

In the present embodiment, the user terminal device T2 into which a predetermined application for acquiring / displaying operation information in advance has been introduced is connected to the user information via the Internet N or the like or by a wired connection not via the Internet N. It is configured to be able to communicate with the server device 4, and the user terminal device T <b> 2 can request the user information server device 4 to provide information.
When requested to provide information from the user terminal device T2, the user information provision control unit 41 retrieves user information (extracted by the user information extraction unit 411) stored in the user information DB. The requested information is extracted from (information based on information).
In addition, the user information provision control unit 41 generates the extracted information itself, user information generated by adding operation-related information to the information extracted by the user information extraction unit 411, or screen generation described later. The information processed as image data for the display screen of the user terminal device T2 in the unit 43 is provided to the user terminal device T2 as appropriate via the Internet N or by wired connection.
In this way, the user information provision control unit 41 functions as a user information provision unit that provides user information based on the information extracted by the user information extraction unit 411 to the railroad user.
A passenger display (not shown) may be connected to the user information server device 4 by wire or the like. In this case, the same information as that provided to the user terminal device T2 is provided on a display for passenger display installed in a station or the like, and a display screen based on the information is displayed on the display.

The screen generation unit 43 includes information extracted by the user information provision control unit 41, user information processed and generated by the user information provision control unit 41 (that is, operation information for the user and in the train). Information) and instruction information for instructing the display color, display method, etc. for display on the display unit G of the user terminal device T2 generated by the user information provision control unit 41, etc. Image data constituting the display screen of the display unit G of the device T2 is generated.
In addition, when the display screen can be configured from predetermined information by the program on the application side installed in the user terminal device T2, the screen generation unit 33 does not need to generate image data for the display screen. . In this case, the display color and display when the information extracted by the user information provision control unit 41 is displayed on the display unit G of the user terminal device T2 generated by the user information provision control unit 41. Instruction information for instructing a method or the like is attached as supplementary information and provided to the user terminal device T2 or a display for passenger display via the Internet N or a wired connection. Thereby, the user terminal device T2 and the like can construct the display screen of the display unit G based on the information provided from the user information server device 4.
In the present embodiment, the display unit G on the user terminal device T2 side uses a lot of graphics for displaying information so that the user can perform intuitive operations, and performs many basic operations such as fingertips and the like. A GUI (Graphical User Interface) function that can be performed by a touch operation using a pointing device is provided.

FIG. 2 is a diagram illustrating an example of an operation status screen displayed on the display unit G of the user terminal device T2 based on information provided by the operation information providing system of the present embodiment.
The railroad user requests the user information server device 4 for information for displaying a more detailed screen around the part by touching the desired position of the display unit G with a fingertip or the like. Can do.
For this reason, for example, when the railway user touches the area indicated by the alternate long and short dash line a in FIG. 2 with a fingertip or the like, as shown in FIG. 3, the periphery of the area indicated by the alternate long and short dash line a (in the example shown in FIG. A diagram showing the operation status in the vicinity of Tokyo Station is displayed on the display unit G.
In FIG. 3, white frames are marks indicating stations, and black lines indicate train routes. Moreover, the arrow-like mark is a train index and indicates the position of each train operating on each line. In each train index, the leading end of the train indicates the vehicle head, and the direction in which the vehicle head is facing is the traveling direction of the train.

Furthermore, the railroad user can touch the mark indicating the station displayed in the display unit G (for example, the white frame in FIG. 3) with a fingertip to obtain more detailed information about the station. A request can be made to the information server device 4.
Therefore, for example, when a railway user touches the station indicated by the alternate long and short dash line b in FIG. 3 (for example, “Yurakucho Station” of “Keihin Tohoku Line” in FIG. 3) with a fingertip or the like, it is shown in FIG. Thus, the screen which shows the operation condition regarding the Yurakucho station which was touch-operated is displayed on the display part G. FIG.
In FIG. 4, it is displayed that there is no delay in the train heading toward Tokyo via Yurakucho, but there is a delay of 16 minutes in the train heading toward Sakuragicho.
In addition, on the display part G, the train line status in the vicinity of Yurakucho Station is displayed by the train index. Further, the Yurakucho departure time of each train and train delay information are displayed as character information in the vicinity of the train index.

The on-line position and delay time of the train indicated by the train index change from moment to moment, and after the user terminal device T2 receives information from the user information server device 4, a display screen based on the information is displayed. A time lag is inevitably generated before the display G is displayed. For example, a train that appears to stop at a station on the display screen may actually have already left the station. For this reason, the time ("information acquisition time" in FIG. 4 and the like) at which the information on which the display was acquired is displayed on the display unit G together with the current time so as not to misunderstand the railway user who viewed the display screen. Thus, the railroad user is made to recognize the difference from the current time (displayed in the top column of the display unit G in FIG. 4 and the like).
For example, in FIG. 4, a train heading for Tokyo is displayed in front of Yurakucho Station, but the information acquisition time is “19:34” and the current time is “19:35”. And since the departure time of the said train at Yurakucho station is “19:35”, the railroad user can understand that the said train has left Yurakucho station now by reading these information together.

The information transmitted from the user information server device 4 includes information related to the train in the vicinity of Yurakucho Station (for example, the type of train such as a normal train or express train, the destination of the train, etc.). If there is such information, as shown in FIG. 5, these pieces of information may be displayed in the vicinity of each train index.
Further, an instruction to instruct the information transmitted from the user information server device 4 to change the display color, display method, and the like when displaying the information on the display unit G of the user terminal device T2 depending on the operation status of the train. When information or the like is included, the user terminal device T2 configures the display screen of the display unit G according to the instruction information and the like.
For example, when the information transmitted from the user information server device 4 includes instruction information indicating that a train having a delay of 15 minutes or more is displayed in a color different from that of a train that normally operates As shown in FIG. 5, the train indicator indicating the train bound for Sakuragicho where a delay of 16 minutes has occurred is displayed in a color different from other train indicators (for example, red, etc.). Arouse.

In addition, although illustration is omitted, the information server device 4 for the user includes information on a location where a transportation failure such as an accident causing a train delay, information on a general line where a delay or suspension has occurred, and the like. May be displayed on the display screen for displaying the operation status.
For example, on the screen of the route map shown in FIG. 2, an “x” mark may be displayed at a location where a transportation failure such as an accident has occurred. Moreover, about the line section which has produced delay or suspension, you may display so that a railroad user can grasp | ascertain a condition easily visually by changing the display color of a line, or showing with a broken line. By displaying such a display, it is possible to determine which route the railway user selects in order to go to the destination, so that the influence of an accident or the like can be minimized.
In addition, by using the train location and delay information, the existing train transfer search result is corrected, and when the searched train is delayed, the transfer information including the transfer route and the delay time of the train is displayed. May be.
Furthermore, in order to provide detailed operation information, the characterized information of the simultaneous broadcasting of passengers regarding accidents and delays may be displayed together with the display screen of the operation status.

Moreover, the railway user requests the user information server device 4 for more detailed information about the train by touching the train index displayed in the display unit G with a fingertip or the like. Can do.
For this reason, for example, the train index indicated by the alternate long and short dash line c in FIG. 3 or the train index indicated by the alternate long and short dash line d in FIG. 4 (that is, for the direction of Sakuragicho displayed in the vicinity of “Yurakucho Station” in FIGS. When the railway user performs a touch operation on the train index indicating a train) with a fingertip or the like, a display screen indicating train information on the touch-operated train is displayed on the display unit G as shown in FIG.
In FIG. 6, the departure time at each station of the train is displayed in a list. Note that departure time information at more stations may be displayed in a list on one display screen, or the departure times at each station may be sequentially displayed by scrolling the display screen.
Note that the delay information displayed on the train information display screen also changes from moment to moment, and there is a possibility that the delay is further increased at the present time. The information acquisition time at which is acquired is displayed on the same display screen.
Note that the departure time information displayed on the train information display screen of FIG. 6 is not real-time information taking delays and the like into consideration, but is timetable data stored in the timetable server device 5 in advance. For this reason, the time when the train actually leaves each station can be estimated by adding the delay time to the departure time displayed on the display screen.

Also in this case, the display color, display method, and the like when displaying the information transmitted from the user information server device 4 on the display unit G of the user terminal device T2 are changed according to the train operation status. In such a case, the user terminal device T2 configures the display screen of the display unit G in accordance with the instruction information and the like.
For example, if there is a significant delay in train operation, the train type may be changed (for example, an express train will be changed to a regular train), or the destination will be changed (for example, for Sakuragicho) However, it is also expected that it will be turned back at the station on the way). Thus, for example, for a train having a delay of 15 minutes or more, it is preferable to display the type and destination of the train in a color different from that in the case of normal operation. Therefore, when the instruction information for instructing such a change in display color is included in the information transmitted from the user information server device 4, a delay of 16 minutes occurs as shown in FIG. When train information is displayed for a train bound for Sakuragicho, the train type and destination are displayed in a color (for example, red, etc.) different from that used for normal operation to alert the railroad user. Also, the departure time and the like may be displayed in different colors.

In addition, as shown in FIG. 7, in addition to the departure time at the time of normal operation or in place of the departure time at the time of normal operation, a prediction in which a delay time (16 minutes in FIG. 7) is added to the departure time at the time of normal operation The departure time may be displayed on the display unit G. When the information transmitted from the user information server device 4 includes a future operation plan for adjusting the delay, the information reflecting this operation plan is displayed as the predicted departure time. You may let them.
For example, if there is a delay of 16 minutes and there is a plan to adjust the time for 5 minutes at the Hamamatsucho Station for the train in the future, the departure time at the Hamamatsucho Station is further lowered by 5 minutes. 19:43 "is displayed as the predicted departure time.

Furthermore, when the information transmitted from the user information server device 4 includes information such as a boarding rate and an in-vehicle temperature, these may be displayed together on the train information display screen.
For example, as shown in FIG. 8, the boarding rate is displayed as an illustration representing the number of people, and the in-vehicle temperature is displayed as a number. FIG. 8 illustrates a case where the boarding rate is over 100% and the in-vehicle temperature is 21 ° C.
In addition, when the information of a boarding rate and vehicle interior temperature exists for each vehicle unit, you may display the boarding rate and vehicle interior temperature for every vehicle.

  In addition, although illustration is abbreviate | omitted, when the information transmitted from the information server apparatus 4 for users contains the information of the train departure / arrival number line, the information of the intensity | strength of the air conditioning for every vehicle, etc., these information A display based on the above may be displayed on a display screen for displaying train information.

  Next, the operation information provision method in this embodiment is demonstrated, referring FIG.

As shown in FIG. 9, when information regarding the operation status of the trains in all the lines where the train operation management system is introduced is sent to the operation status management device 2 via a network or the like, the information management control unit 21 Are stored in the operation status information DB 22 and the diagram information DB 23 for each train number, line section, etc. (step S1). When new information is sent, the information management controller 21 replaces the information in the operation status information DB 22 and the diagram information DB 23 with new information, and updates the information in the operation status information DB 22 and the diagram information DB 23. Always stores the latest information.
The information management control unit 21 sends the latest information stored in the operation status information DB 22 and the diamond information DB 23 to the business information server device 3 as needed (step S2).
The business information provision control unit 31 of the business information server device 3 stores the information sent from the operation status management device 2 in the business information DB 32 (step S3). At this time, the business information provision control unit 31 replaces the information in the business information DB 32 with new information and updates it so that the latest information is always accumulated in the business information DB 32. It has become.
The business information provision control unit 31 determines whether information is requested from the business terminal device T1 (step S4). If no information is requested (step S4; NO), step S4 is performed. Return to and repeat the process. On the other hand, if the information is requested (step S4; YES), the requested information is extracted from the information stored in the business information DB 32 (step S5), and this is extracted from the external terminal. Then, the data is appropriately converted into a data format that can be browsed, and then transmitted to the business terminal device T1 via the Internet N or wired (step S6). Thereby, the operation status based on the latest information is appropriately displayed on the display unit G of the business terminal device T1.

Moreover, the information management control part 21 sends out the newest information stored in operation status information DB22 and diamond information DB23 at any time with respect to the information server apparatus 4 for users (step S7).
When information is sent from the operation status management device 2, the user information extraction unit 411 of the user information server device 4 uses information (from the information sent from the operation status management device 2) useful to railroad users ( For example, a filtering process for extracting a train number, existing line position information, delay information, and the like) is performed (step S8).
And the information provision control part 41 for users stores the information useful for the railroad user extracted by the user information extraction part 411 in information DB42 for users (step S9). At this time, the user information provision control unit 41 replaces the information in the user information DB 42 with new information and updates it, and the user information DB 42 always stores the latest information. It has come to be.
The user information provision control unit 41 determines whether or not information is requested from the user terminal device T2 (step S10), and when information is not requested (step S10; NO), step S10 is performed. Return to and repeat the process. On the other hand, if information is requested (step S10; YES), the requested information is extracted from the information stored in the user information DB 42 (step S11).
And the information provision control part 41 for users refers to the timetable server apparatus 5, the information server apparatus 6 in a train, the transfer information server apparatus 7, etc., and operation useful for a railroad user provided from these server apparatuses. The related information is added to the information extracted by the user information extraction unit 411 to generate user information (step S12). Then, the data is appropriately converted into a data format that can be browsed by an external terminal, and then transmitted to the user terminal device T2 and the passenger display via the Internet N or wired (step S13). Thereby, the operation status based on the latest information, train information, and the like are appropriately displayed on the display unit G and the passenger display display of the user terminal device T2.
In addition, it is not essential for the information provision control part 41 for users to add operation relevant information useful for a railroad user to the information extracted by the user information extraction part 411, and it was sent from the operation condition management apparatus 2. The information may be appropriately converted into a data format that can be browsed by an external terminal as it is, and then transmitted to the user terminal device T2 or the like via the Internet N or wired.

As described above, according to the present embodiment, in the user information server device 4 that provides information to railroad users, the information is filtered in advance, and the user information server device 4 performs information provision processing. The amount of information can be reduced.
For this reason, when providing information from the user information server device 4 to the user terminal device T2, the load on the user information server device 4 is reduced, and the user terminal device T2 of the railroad user is reduced. Can be prevented even if the access is concentrated.
Moreover, the information server apparatus 4 for users which provides information to a railroad user is provided separately from the operation status management apparatus 2 constituting the train operation management system. For this reason, when access from the user terminal device T2 of the railway user is concentrated, it is possible to surely prevent the train operation management system body from being down, and to prevent troubles in train operation work. can do.
In addition, the information stored in the user information DB 42 of the user information server device 4 that provides information to the railway user is filtered in advance, and only the information that seems to be useful to the railway user is stored in the user information DB 42. Therefore, the railway user can efficiently acquire information useful for grasping the operation status of the train.
Furthermore, when the user information provision control unit 41 adds information related to operation useful to the railway user to the information extracted by the user information extraction unit 411 and processes the information, train operation such as ATOS is performed. Although it is not directly related to train operation management, such as boarding rates and in-vehicle temperatures that cannot be collected only by the management system, it is possible to provide information useful to railway users together with information on the operation status. A railroad user can make use of the information to select a train to be boarded or a position of a boarding vehicle, and can use the train more comfortably.

[Second Embodiment]
Next, a second embodiment of the operation information providing method and the operation information providing system according to the present invention will be described with reference to FIG. Note that this embodiment is different from the first embodiment only in the configuration for providing information from the user information server device 4 to the user terminal device T2, and therefore in the following, the first embodiment will be particularly described. Different points will be described.

FIG. 10 is a principal block diagram of the operation information providing system according to the present embodiment.
As shown in FIG. 10, the operation information providing system 10 of the present embodiment includes an operation status management device 2, a business information server device 3, a user information server device 4, and the like similar to those of the first embodiment. Yes.
In the present embodiment, the operation information providing system 10 is connected to the external server device 8 via the Internet N, and the user terminal device T2 is connected to the user information server device 4 via the external server device 8. Get information from.

The external server device 8 is, for example, a server device belonging to an information service provider that performs a search service, a map information providing service, or the like.
The user information provision control unit 41 of the user information server device 4 receives the information extracted by the user information extraction unit 411 or information obtained by adding operation-related information useful for the railroad user to the external server. The information is provided to the device 8 as user information via the Internet N as needed. As a result, the external server device 8 shares the same latest information as the information stored in the user information DB 42 of the user information server device 4.

The external server device 8 includes a screen generation unit 81.
The screen generation unit 81 is information sent from the user information server device 4, that is, information extracted by the user information provision control unit 41, usage processed / generated by the user information provision control unit 41. Display color and display when displaying on the display unit G of the user terminal device T2 generated by the user information (that is, user operation information, in-train information, etc.) and the user information provision control unit 41 Image data constituting the display screen of the display unit G of the user terminal device T2 is generated based on instruction information for instructing a method or the like.
In addition, when the display screen can be configured from predetermined information by the program on the application side installed in the user terminal device T2, the screen generation unit 33 does not need to generate image data for the display screen. . In this case, the information sent from the user information server device 4 is provided to the user terminal device T2 via the Internet N. Thereby, the user terminal device T2 can construct the display screen of the display unit G based on the information provided from the user information server device 4.

  In the present embodiment shown in FIG. 10, in addition to providing information via the Internet N via the external server device 8, the user terminal device T <b> 2 and the passenger display device are connected from the user information server device 4 via a cable. The case where information is provided on the display is illustrated. For this reason, as in the first embodiment, the user information server device 4 is also provided with a screen generation unit 43. Note that providing information from the user information server device 4 via a wire is not an essential component in the present embodiment. When only providing information via the external server device 8, the user information server device 4 does not need to include the screen generation unit 43.

  In addition, since the other structure is the same as that of 1st Embodiment, the same code | symbol is attached | subjected to the same member and the description is abbreviate | omitted.

Next, the operation information provision method in this embodiment is demonstrated.
Also in the operation information providing system 10 of the present embodiment, the information stored in the operation status information DB 22 and the diagram information DB 23 is transferred from the operation status management device 2 to the user information server device 4 as in the first embodiment. Sent to.
The user information extraction unit 411 of the user information server device 4 extracts information useful for the railway user from the information sent from the operation status management device 2, and the user information provision control unit 41 extracts the information. The obtained information is stored in the user information DB 42. In addition, when the information provision control unit 41 for the user processes the information extracted by the user information extraction unit 411 by appropriately adding operation-related information useful for the railway user, the information after processing is used. The information is stored in the user information DB 42.
The user information provision control unit 41 transmits the latest information stored in the user information DB 42 to the external server device 8 as needed via the Internet N.
The external server device 8 stores the information sent from the user information server device 4, and when there is a request to provide information from the user terminal device T2, the latest information stored or Based on this information, the image information for the display screen generated by the screen generation unit 81 is appropriately provided according to the content requested from the user terminal device T2.

  Since other points are the same as those in the first embodiment, description thereof is omitted.

As described above, according to the present embodiment, the following effects can be obtained in addition to the same effects as those of the first embodiment.
That is, in this embodiment, information is not provided directly to the user terminal device T2 from the user information server device 4 constituting the operation information providing system 10, and the user information DB 42 of the user information server device 4 is temporarily provided. After the same information as that stored in the external server device 8 is stored, the user information is provided to the user terminal device T2 of the railway user via the external server device 8.
For this reason, even when access from the user terminal device T2 is concentrated, it is possible to prevent the operation information providing system 10 itself from being loaded. As a result, it is possible to reduce the cost for maintenance, capital investment, maintenance, etc. of the communication environment in preparation for a system down of the operation information providing system 10 due to concentrated access.
In addition, since the same information stored in the user information DB 42 of the user information server device 4 is stored in the external server device 8 as needed, the external server device 8 is connected to the user information server device 4. It can function as a backup means for information in the user information DB 42. Thereby, even when the user information DB 42 is damaged, data loss can be prevented.

  Although the embodiments of the present invention have been described above, the present invention is not limited to such embodiments, and various modifications can be made without departing from the scope of the present invention.

For example, in this embodiment, although the operation information provision system illustrated the case where the operation condition management apparatus 2, the business information server apparatus 3, and the user information server apparatus 4 were illustrated, the structure of the operation information provision system is It is not limited to this.
For example, the operation information providing system may be configured not to include the business information server device 3. In this case, information may be directly provided from the operation status management device 2 to the business terminal device T1.

Moreover, in the said embodiment, although the user information extraction part 411 of the user information server apparatus 4 illustrated the case where information useful for a railroad user was extracted automatically, information useful for a railroad user is shown. The extraction method is not limited to this.
For example, the process may include a step in which a person makes corrections on automatically selected information.
That is, for example, for a train with a different train number from a general passenger train or a train that does not exist on the timetable data stored in the timetable server device 5, the user information extraction unit 411 uses a railroad user. It is considered not useful information and is deleted. However, there may be a train that a railway user can actually board, such as a temporary train. Therefore, the information automatically extracted by the user information extraction unit 411 is checked afterwards, and the information that is not extracted by the user information extraction unit 411 is added if it is useful to the railway user. May be performed.
For temporary trains and the like that are not in the timetable, instruction information may be added so as to be displayed in a different color from that of a normal train. Moreover, you may display on the character that the said train is temporary.

Moreover, in the said embodiment, in the user information extraction part 411 of the information server apparatus 4 for users, information other than information useful for a railroad user is deleted, and only information useful for a railroad user is information for a user. Although the case where it accumulate | stores in DB42 was illustrated, the information accumulate | stored in information DB42 for users is not limited to this.
For example, even if the train number has information indicating that it is a forward train or freight train, the information itself is not deleted, and the train is different from a general passenger train such as a forward train or a freight train. Information indicating this may be added and stored in the user information DB 42.
In this case, the user information server device 4 may send instruction information to the user terminal device T2 with the instruction information so as to delete and display the train information different from the general passenger train, or these forward trains. Or, freight trains and the like may be sent to the user terminal device T2 with instruction information attached so as to be displayed in a color different from that of general passenger trains. When information with such information is sent to the user terminal device T2, in the application on the user terminal device T2 side, information on the forwarding train, freight train, etc. is appropriately deleted and displayed. Change and display.
In addition, in the screen generation unit 43, a train different from the general passenger train, such as displaying a different color for the train information different from the general passenger train or constructing a screen to display the alert character information together. The image data of the display screen may be generated as appropriate so that the railway user can understand that this is true.

Moreover, in the said embodiment, although the train parameter | index was displayed on the display screen which displays an operation condition, and the case where the existing position of a train was shown was illustrated, when a delay has arisen in a train, a timetable and a train There is a case where the railway user is confused when the current position information is displayed.
For this reason, when there is a delay in the train or the like, only the list of delay times may be displayed in text format without displaying the on-line position by the train index.

In addition, when information on a train that is not in a normal operation schedule such as a temporary train is included, the user information provision control unit 41 indicates that the train is different from the train on the timetable. Information may be attached and sent to the user terminal device T2.
When the information with such information is sent to the user terminal device T2, in the application on the user terminal device T2 side, information on the train (for example, the train index indicating the position of the current line, the destination / train type) Etc.) are displayed in a different color or with a cautionary note. As a result, it is possible to notify / warn the railway user that the train is operated by a special schedule.

Further, in the application on the user terminal device T2 side, when a transport failure such as a train delay occurs, the user sets a certain delay time (for example, a delay of 5 minutes or more, a delay of 10 minutes or more, etc.) A configuration may be adopted in which an alert is generated when an arbitrary delay time) is exceeded.
In this case, an alert is generated by generating a notification sound, a pop-up display on the display screen, or the like according to the set content, and alerts the railroad user.

Further, the application on the user terminal device T2 side may be configured to generate an alert when the user reaches the vicinity of the target station (for example, within an arbitrary distance range set by the user). .
In this case, using the train location information included in the user information, when the user reaches the vicinity of the target station, a notification sound is generated, a pop-up display is displayed on the display screen, etc. Alerts and alerts rail users.

Moreover, in the said embodiment, although the case where the timetable server in which the timetable information (timetable data) was stored was connected with the information server apparatus 4 for users, how to have timetable data is as follows. It is not limited to what was illustrated to this embodiment.
For example, the user information server device 4 may include a timetable server that stores operation schedule information (timetable data). In this case, the user information provision control unit 41 can obtain operation-related information such as train destination information by referring to the timetable server in the user information server device 4. Can be speeded up.
Further, when the user information extraction unit 411 of the user information server device 4 extracts information useful for the railway user based on the information attached to the train number or the like, operation schedule information (timetable data) ) No need to see references. In this case, the timetable server device 5 may not be connected to the user information server device 4.

Moreover, in the said embodiment, although the case where the timetable server apparatus 5, the train information server apparatus 6, and the transfer information server apparatus 7 were connected to the information server apparatus 4 for users was illustrated, the information server for users The server device connected to the device 4 is not limited to this, and a server device that provides various types of information may be connected.
Further, not all the server devices described above may be connected to the user information server device 4, and for example, only the timetable server device 5 may be connected.

Moreover, in the said embodiment, the timetable server apparatus 5, the train information server apparatus 6, and the transfer information server apparatus 7 are connected to the user information server apparatus 4, and the user of the information server apparatus 4 for users is connected. The information providing control unit 41 functions as an information processing unit that acquires operation related information from these server devices, adds operation related information to the information extracted by the user information extraction unit 411, and processes the information. Although the case has been illustrated, the function of information processing means is not limited to the user information provision control unit 41 of the user information server device 4.
For example, the timetable server device 5, the in-train information server device 6, the transfer information server device 7 and the like are connected to the external server device 8 in the second embodiment, and the external server device 8 acquires information from these server devices. It may be configured to function as information processing means. In this case, only the information extracted by the user information extraction unit 411 (for example, train number, standing line position information, delay information, etc.) is sent from the user information server device 4 to the external server device 8.

DESCRIPTION OF SYMBOLS 1 Operation information provision system 2 Operation condition management apparatus 3 Business information server apparatus 4 User information server apparatus 5 Timetable server apparatus 6 In-train information server apparatus 7 Transfer information server apparatus 21 Information management control part 22 Operation condition information DB
31 Business Information Provision Control Unit 32 Business Information DB
41 Information provision control part 42 for users Information DB for users
411 User information extraction unit G Display unit N Internet T1 Business terminal device T2 User terminal device

Claims (4)

An operation information storage unit that stores information related to the operation status of the train, and an operation status management device capable of providing information stored in the operation information storage unit;
Of the information provided from the operation status management device, information extraction means for extracting information useful to railway users;
User information providing means for providing user information based on the information extracted by the information extracting means to the railway user;
A user information server device comprising:
An operation information providing system characterized by comprising:   The information processing means for generating the information for the user by adding operation-related information useful for the railway user to the information extracted by the information extracting means is provided. Operation information provision system. A communication means capable of transmitting and receiving information to and from an external server device;
The said user information provision means provides the said information for users to the said railroad user through the external server apparatus connected via the said communication means, The Claim 1 or Claim 2 characterized by the above-mentioned. Operation information provision system. An operation information storage process for storing information on the operation status of the train;
From the information stored in the operation information storage step, an information extraction step of extracting useful information for railway users,
A user information providing step of providing user information based on the information extracted in the information extracting step to the railway user;
The operation information providing method characterized by including.

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