JP2015062128A - Server device, terminal support system, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reduce processing time and improve the accuracy of identification in the operation of exchanging special coins.SOLUTION: A terminal device 100 includes a display unit 130, input units 122 and 124 that receive the input of key information on identification object coins, an extraction unit 230 that extracts, from storage means storing feature information on special coins, the feature information on special coins corresponding to the identification object coins on the basis of the key information, and information display unit 140 that displays information for identification 503 on the special coins including the extracted feature information on the display unit 130, where the feature information includes the presence or absence of coins similar to the special coins.

Description

  The present invention relates to a server device, a terminal support system, and a program. More specifically, the present invention relates to a server device, a terminal support system, and a program for supporting a currency exchange operation at a branch office such as a financial institution.

  Money exchange services are carried out at branches such as financial institutions. The money exchange business is a business for exchanging money brought into the window by a customer for another type of money. In such currency exchange business, special currencies other than current current currency such as commemorative coins and old coins may be handled. In currency exchange business, it is indispensable to identify brought-in money (including authenticity judgment). However, if the brought-in money is special money (in such a case, the carried-in money will be referred to as “identification target” hereinafter). It cannot be identified using a cash processor as in the case of money currency, and the identification must be made by the visual inspection of the window operator. In this case, the operator generally determines the authenticity of the currency to be identified with reference to a ledger in which a sample image of money and other characteristic information are described.

  However, since many types of special money are not usually contacted by an operator, it often takes time to search a ledger. Furthermore, in the case of a rare special currency that is not listed in the ledger, the identification target currency is temporarily deposited from the customer and sent to an expert, and the exchange operation may be continued only after the authenticity is determined. In this way, if it takes a long time to identify the currency that has been brought in, it may cause distrust and anxiety to the customer. Moreover, in comparison only by visual observation, it cannot be said that the accuracy of identification of the currency to be identified is sufficient, and variations in accuracy due to the experience and skill level of the operator cannot be avoided.

  Therefore, a technology for automating the confirmation of special money has been developed. For example, Patent Document 1 describes a money changer that can dispense commemorative coins. Further, Patent Document 2 describes a coin identifying device that automatically identifies special coins by denomination by comparing stored image data of special coins with received coin images. .

JP-A-63-273990 JP 2000-242822 A

  However, as described in Patent Document 1, when commemorative coins stocked in advance are paid out, there is a problem that special money brought in as an object of exchange must be identified as usual. In addition, as described in Patent Document 2, when special money is identified by comparing stored image data with image data of coins accepted by the apparatus, identification accuracy and reliability are considered due to the nature of the object of money. However, there is a problem that the special currency must be finally identified by visual observation of the operator.

  Therefore, the present invention has been made in view of the above problems, and the object of the present invention is to reduce the processing time and improve the accuracy of identification in a special money exchange business. A new and improved server device, terminal support system, and program are provided.

  In order to solve the above-described problem, according to an aspect of the present invention, the key includes: a display unit; an input unit that accepts input of key information of identification target currency; and a storage unit that stores special currency feature information. Based on the information, an extraction unit for extracting the feature information of the special currency corresponding to the currency to be identified, and an information display for displaying the information for identifying the special currency including the extracted feature information on the display unit A terminal device characterized in that the feature information includes the presence or absence of money similar to the special money.

  With such a configuration, the operator of the terminal device can easily and quickly acquire the characteristic information of the special currency that matches the identification target currency. As a result, it is possible to shorten the processing time and improve the accuracy of identifying the identification target currency. In addition, useful information can be obtained for the operator to identify the currency to be identified from various viewpoints, and the accuracy of the identification can be improved.

  In the terminal device, the feature information may include character or symbol information described or stamped on the special currency. The feature information may include information on the shape or size of the special money. The feature information may include information on the issue status of the special money. The feature information may include information on the forgery crime history of the special money.

  In the terminal device, the key information may include image information of the identification target currency. Further, the extraction unit may use, as the key information, information on the shape or size of the identification target currency acquired from the image information of the identification target currency. In addition, the image information of the identification target currency may be image information acquired using a non-contact scanner in the terminal device. The key information may include information on characters or symbols described or stamped on the identification target currency. With such a configuration, various types of key information can be acquired and provided to the server device in accordance with the functional configuration of the terminal device. As a result, for example, key information can be provided by utilizing the functional configuration of an existing terminal device.

  The terminal device may be installed in a sales office and may support the identification of the special money in the exchange business at the sales office by providing the identification information to an operator. With such a configuration, it is possible to shorten the processing time and improve the identification accuracy in the special money exchange business.

  In order to solve the above problem, according to another aspect of the present invention, from the function of accepting the input of key information of the currency to be identified and the storage means storing the characteristic information of the special money, the key information is transferred to the key information. Based on the above, the computer realizes the function of extracting the feature information of the special money corresponding to the money to be identified and the function of displaying the information for identifying the special money including the extracted feature information on the display unit. The feature information includes a presence / absence of money similar to the special money.

  In order to solve the above problem, according to another aspect of the present invention, from the step of accepting the input of key information of the currency to be identified and the storage means in which the characteristic information of the special money is stored in the key information. A step of extracting the feature information of the special currency corresponding to the currency to be identified, and a step of causing the display unit to display information for identifying the special currency including the extracted feature information, An information processing method is provided in which the feature information includes the presence or absence of money similar to the special money.

  In order to solve the above problem, according to still another aspect of the present invention, there is provided a terminal support system including a terminal device and a server device connected to the terminal device via a network, the display unit The feature information of the special currency corresponding to the currency to be identified is extracted based on the key information from an input unit that receives input of key information of the currency to be identified, and storage means in which the feature information of the special currency is stored And a terminal device including an information display unit that displays information for identifying the special money including the extracted feature information on the display unit, and a server device including the storage unit. A terminal support system is provided in which the information includes the presence or absence of money similar to the special money.

  As described above, according to the present invention, in the exchange operation of special money, the presence / absence of similar money is displayed as feature information indicating matters to be noted when the operator identifies special coins. The accuracy of identifying special coins by visual inspection can be improved.

It is a figure which shows an example of a structure of the terminal assistance system which concerns on one Embodiment of this invention. It is a figure which shows an example of a function structure of the terminal device and server apparatus which concern on the embodiment. It is a figure which shows an example of the sample image information and feature information of special money stored in the memory | storage part of the server apparatus which concerns on the embodiment. It is a figure which shows an example of the navigation information which the information generation part of the server apparatus which concerns on the embodiment produces | generates and provides to a terminal device. It is a figure which shows an example of the information for identification which the information generation part of the server apparatus which concerns on the embodiment produces | generates and provides to a terminal device. It is a flowchart which shows the process in the exchange service of the terminal assistance system which concerns on the embodiment. It is a flowchart which shows the process for the server apparatus which concerns on the embodiment to provide the information for identification to a terminal device. It is a figure which shows an example of the information used for extraction of the information for identification by the extraction part of the server apparatus based on the embodiment, and narrowing down.

  Exemplary embodiments of the present invention will be described below in detail with reference to the accompanying drawings. In the present specification and drawings, components having substantially the same functional configuration are denoted by the same reference numerals, and redundant description is omitted.

<System configuration example>
First, with reference to FIGS. 1-5, the structure of the terminal assistance system which concerns on one Embodiment of this invention is demonstrated.

  FIG. 1 is a diagram illustrating an example of a configuration of a terminal support system 10 according to an embodiment of the present invention. Referring to FIG. 1, the terminal support system 10 includes a terminal device 100, a server device 200, and a host computer 300, which are connected to each other via a network 400.

  The terminal device 100 is installed in a sales office such as a financial institution, and is operated by an operator of a currency exchange operation performed in the sales office. The operator inputs information necessary for the exchange operation to the terminal device 100, and the terminal device 100 provides the result of the exchange operation and information for supporting the exchange operation. The terminal device 100 includes an input unit including, for example, a scanner, a keyboard, a mouse, and the like, and acquires an operator's instruction related to a currency exchange operation and information regarding an identification target currency. Further, the terminal device 100 transmits the acquired information to the server device 200 or the host computer 300. Here, the information regarding the identification target currency acquired by the terminal device 100 and transmitted to the server device 200 is referred to as key information of the identification target currency. Specific contents of the key information will be described later. The terminal device 100 further receives identification information for identifying the currency to be identified from the server device 200 and presents it to the operator by displaying it on a display device such as a display. Further, the terminal device 100 receives transaction result information from the host computer 300, displays it on a display device, presents it to an operator, and outputs it through a printer.

  The server device 200 is a server device that is connected to the terminal device 100 of the sales office via the network 400. In the figure, the server device 200 is connected to one terminal device 100, but is connected to a plurality of terminal devices 100 installed in one sales store or a plurality of terminal devices 100 installed in a plurality of sales stores. May be. The server apparatus 200 holds sample image information of special money and other characteristic information. Based on the key information acquired from the terminal device, the server device 200 generates identification information for identifying special money from the held information, and provides it to the terminal device 100. In addition to the identification information, the server device 200 may provide the terminal device 100 with information such as, for example, transaction order display, explanations of precautions, and work check items during transactions. The server device 200 provides identification information to the operator of the terminal device 100 through the terminal device 100, thereby supporting the identification of special money in a currency exchange operation at a sales office.

  The host computer 300 is a host computer connected to the terminal device 100 via the network 400. The host computer 300 holds information necessary for transactions in a financial institution such as an account ledger and customer information. The host computer 300 receives, from the terminal device 100, an instruction related to execution of a transaction among the instructions of the operator related to the money exchange business. The host computer 300 executes a transaction based on the received information, and transmits the result to the terminal device 100 as transaction result information.

  The network 400 connects the terminal device 100, the server device 200, and the host computer 300 to each other and enables communication. For the network 400, for example, a dedicated line or VPN (Virtual Private Network) can be used.

  FIG. 2 is a diagram illustrating an example of functional configurations of the terminal device 100 and the server device 200 according to an embodiment of the present invention.

  With reference to FIG. 2, first, a functional configuration of the terminal device 100 will be described. The terminal device 100 includes a communication unit 110, an input unit 120, a display device 130, and a control unit 140. The input unit 120 further includes a scanner 122 and a keyboard / mouse 124.

  The communication unit 110 communicates with the server device 200 via a network interface (not shown) such as a LAN (Local Area Network). The communication unit 110 transmits the information acquired by the input unit 120 including the key information of the identification target currency to the server device 200 or the host computer 300. Further, the communication unit 110 provides identification information received from the server device 200 or the host computer 300 for identifying the currency to be identified to the display device 130 or a printer (not shown).

  The scanner 122 acquires image information of the identification target currency. The acquired image information is provided to the server device 200 via the communication unit 110 as key information of identification target currency. The scanner 122 may be, for example, a type of scanner called a stand scanner that reads a document placed on a desk in a non-contact manner. The stand scanner may be a scanner that is already used for reading a slip or a personal identification document in another business using the terminal device 100. In this case, it is not necessary to newly install the scanner 122, and the cost when the terminal support system 10 is introduced can be suppressed.

  The keyboard / mouse 124 acquires inputs such as processing selection, transaction instruction, and amount by the operator, for example, by operating a user interface on the screen with the mouse, inputting characters with the keyboard, and the like. These inputs are transmitted to the server device 200 or the host computer 300 via the communication unit 110. In addition, the keyboard / mouse 124 acquires key information of the currency to be identified. The key information acquired by the keyboard / mouse 124 is information by characters, such as information on characters or symbols written or stamped on the identification target currency. The acquired key information is provided to the server device 200 via the communication unit 110.

  The display device 130 functions as a display unit of the terminal device 100, for example, a display. The display device 130 displays information obtained from the server device 200 or the host computer 300 via the communication unit 110 and presents it to the operator. The operator can refer to the identification information including the sample image information on the display device 130 and use it for identifying the currency to be identified.

  The control unit 140 controls each unit of the terminal device 100 such as the communication unit 110, the input unit 120, the display device 130, and a printer (not shown). In addition, the control unit 140 edits or decodes information transmitted / received to / from the host computer 300 via the communication unit 110 into a message format used in the host computer 300. Further, the control unit 140 processes the image information of the identification target currency acquired by the scanner 122 of the input unit 120 using, for example, an OCR (Optical Character Reader) or the like to read the character information, and uses the read character information as key information. The server device 200 may be provided via the communication unit 110.

  In addition, the process which reads character information from the image information of identification object money does not necessarily need to be performed in the control part 140 of the terminal device 100, and may be performed in the control part 250 of the server apparatus 200. FIG. When the control unit 140 of the terminal device 100 has a function such as OCR that reads character information from image information of other documents such as slips and identity verification documents, this function may be used.

  Among the components of the terminal device 100 described above, the communication unit 110 and the control unit 140 may be implemented as hardware by a circuit configuration including, for example, an IC (Integrated Circuit) or the like, or an HDD (Hard Disk Drive) or the like. The program stored in the storage unit (not shown) may be implemented as software by a CPU (Central Processing Unit) executing the program.

  Next, the functional configuration of the server device 200 will be described with reference to FIG. The server device 200 includes a communication unit 210, a storage unit 220, an extraction unit 230, an information generation unit 240, and a control unit 250.

  The communication unit 210 communicates with the terminal device 100 via a network interface (not shown) such as a LAN. The communication unit 210 provides the extraction unit 230 or the control unit 250 with the information including the key information of the identification target currency received from the terminal device 100. Further, the communication unit 210 transmits information including identification information provided from the information generation unit 240 to the terminal device 100.

  In the storage unit 220, sample image information of special money is stored in advance. Here, the special money is money other than the current current currency money. The storage unit 220 further includes, for example, information on characters or designs written or engraved on special money, information on the shape or dimensions of special money, information on the issue status of special money, and matters to be noted for identifying special money. The characteristic information of the special money, such as the above information, may be stored. The sample image information and the feature information are stored in the storage unit 220 as a database having a table structure, for example. In addition, information used for processing in the server device 200 may be temporarily stored in the storage unit 220. For example, the storage unit 220 may temporarily store a plurality of pieces of identification information generated by the information generation unit 240. Here, with reference to FIG. 3, the sample image information and feature information of special money stored in the storage unit 220 will be further described.

  FIG. 3 is a diagram illustrating an example of sample image information and feature information of special money stored in the storage unit 220. Referring to FIG. 3, sample image information and feature information for three types of commemorative coins are illustrated. Here, the sample image information and the feature information are stored in the storage unit 220 for the following two purposes, for example. One is to be provided to the terminal device 100 as identification information and used for identifying the currency to be identified. The other is to check with the key information acquired from the terminal device 100 to determine what kind of special currency the identification target currency is. Hereinafter, each of the sample image information and the feature information will be described from the above two viewpoints.

  The sample image information is image information of the front and back surfaces of each special currency. An operator who performs a currency exchange operation at a sales office is presented with sample image information through the terminal device 100, and identifies the currency to be identified by visual comparison with the actual currency to be identified. Therefore, it is desirable that the sample image information is an image in which characters or designs written or engraved on special money can be clearly confirmed.

  The memorial event information can be used as a keyword for specifying the type of special money. For example, when information such as “This is a commemorative coin of the Japan World Exposition” is obtained from a customer who brought in the currency to be identified, it is conceivable to specify the type of special money based on the commemorative event information.

  The year name, symbol (front), symbol (back), and face value are information on characters or symbols described or stamped on each special currency. For example, if the sample image information alone is not enough to know what is written or engraved, the contents of the written or engraved information are presented as text information, so that the identification target currency can be identified more reliably. be able to. In addition, when there are many special coins with the same face value and dimensions, the special information that is applicable to the currency to be identified can be accurately searched by using the characters or designs written or stamped on the currency to be identified as key information. can do.

  The diameter, hole size, material and quality, quantity, and edge are information on the size, shape, or composition of each special currency. In identifying money, it is important information about size, shape, and composition. For example, the dimensions may be recognized from image information that is key information of the identification target currency, as will be described later. In this case, the actual identification target currency and the dimensions included in the special currency feature information are combined. The operator can easily compare the actual dimensions with the sample dimensions.

  The number of issued cards and the general exchange start date are information on the issue status of each special currency. Such information can be used as additional information for determining the authenticity of the money to be identified. For example, when a large amount of special money with a small number of issued cards, money with a general exchange start date that is too old or new, etc. are brought in, the operator may be more careful in identifying the identification object money.

  Presence / absence of similar coins and past criminal histories are information on matters to be noted for identifying each special currency. Such information can also be used as additional information for determining the authenticity of the money to be identified. For example, in the case of special money having similar coins, the operator may be more careful in specifying the type of money to be identified. Further, in the case of special money having a past counterfeit crime history, it is conceivable that the operator identifies the identification object money more carefully.

  In addition to the information illustrated in FIG. 3, the feature information may include various information that is characteristic of each special currency. For example, the information of the point of identification of the identification object money which exists in the fine part which cannot be seen with the naked eye may be included. In addition, for an operator who has few opportunities to contact special money, information indicating a portion to be noted in identifying the money to be identified (for example, “focus on the number of flowers” or “focus on the N letter of YEN”). N) may be included.

  Referring to FIG. 2 again, the extraction unit 230, based on the key information acquired from the terminal device 100 via the communication unit 210, from the storage unit 220, the sample image information and characteristics of the special currency corresponding to the identification target currency. Extract information. Here, the key information is used as a condition for extracting the identification information, for example, “symbol (table) = sacred fire stand”, “year name = Showa 39 and face value information = 100 yen”. As the key information, any information among the information associated with the special money in the storage unit 220, that is, the information described with reference to FIG. 3 may be used. The sample image information and feature information extracted by the extraction unit 230 are provided to the information generation unit 240 by the control unit 250. Further, the extraction unit 230 acquires additional key information from the terminal device 100 via the communication unit 210, and narrows down the plurality of pieces of identification information generated by the information generation unit 240 based on the additional key information. The control unit 250 may provide the identification information to the terminal device 100 via the communication unit 210. In other words, when there are a plurality of pieces of identification information generated by the information generation unit 240, these are temporarily stored in the storage unit 220 and further narrowed down based on the additional key information acquired from the terminal device 100. The above is to provide to the terminal device 100. The processing for narrowing down the identification information will be described in more detail in the processing example in the exchange business.

  The information generation unit 240 generates special currency identification information from the sample image information and feature information of the special money extracted by the extraction unit 230. The identification information generated by the information generation unit 240 is provided to the terminal device 100 by the control unit 250 via the communication unit 210. Here, when a plurality of pieces of identification information are generated, the information generation unit 240 may temporarily store these pieces of identification information in the storage unit 220. The plurality of pieces of identification information temporarily stored in the storage unit 220 are provided to the terminal device 100 via the communication unit 210 after being narrowed down by the extraction unit 230 as described above. In this case, the information generation unit 240 generates list information for identification information from a plurality of pieces of identification information temporarily stored in the storage unit 220, and the list information is transmitted by the control unit 250 via the communication unit 210. You may provide to the terminal device 100. In addition, the information generation unit 240 generates other information that supports the exchange operation at the sales office, such as transaction order display, explanation of cautions, and work check items at the time of the transaction, and the terminal via the communication unit 210 The device 100 may be provided. Here, with reference to FIG. 4 and FIG. 5, the information which the information generation part 240 produces | generates and provides to the terminal device 100 by the control part 250 is further demonstrated.

  In addition, although the generation in a present Example shall comprise the screen for terminal display combining a sample image and feature information, it shall also acquire acquiring the said screen for terminal display prepared previously.

  FIG. 4 is a diagram illustrating an example of navigation information 501 generated by the information generation unit 240 and provided to the terminal device 100 by the control unit 250. Referring to FIG. 4, the navigation information 501 is displayed on the display device 130 of the terminal device 100 together with the exchange transaction transaction screen 511 at the start of the exchange operation. The navigation information 501 includes a message that prompts the operator to confirm, “If you need a fee, if you need a fee, did you confirm the fee amount? The item is displayed. The operator can surely perform the exchange work by confirming the work check item displayed in the navigation information 501.

  FIG. 5 is a diagram illustrating an example of identification information 503 generated by the information generation unit 240 and provided to the terminal device 100 by the control unit 250. Referring to FIG. 5, the identification information 503 includes sample image information of special money and information on a commemorative event, face value, diameter, quantity, and year of the characteristic information. For example, the identification information 503 may be displayed on the display device 130 of the terminal device 100 in a form that pops up on the screen on which the navigation information 501 described with reference to FIG. 4 is displayed. The feature information included in the identification information 503 can be appropriately set as necessary in the actual money exchange business in addition to the illustrated example. For example, the identification information 503 may include information on the presence / absence of similar coins, and may notify the operator that the coins should be watched for mistakes with similar coins. Further, the identification information 503 may include information on past criminal histories, and may notify the operator that the coin is worth paying attention to counterfeit goods. Furthermore, “(identification 35.0 mm)” in the identification information 503 is the actual diameter of the identification target currency read from the image information of the identification target currency acquired in the terminal device 100. As described above, the identification information 503 may include information on the actual identification target currency for comparison with the identification information.

  Referring to FIG. 2 again, the control unit 250 controls each unit of the server device 200. In addition, the control unit 250 may acquire information on the shape and size of the identification target currency from the image information of the identification target currency acquired from the terminal device 100 via the communication unit 210 and provide the information to the extraction unit 230. The information on the shape and size of the identification target currency provided to the extraction unit 230 in this way is used as key information for extracting the sample image information and feature information of the special currency from the storage unit 220 in the extraction unit 230. It is done. For example, the control unit 250 may calculate the size of the currency to be identified from the size on the image data using the reading distance of a stand scanner used as the scanner 122 of the terminal device 100. Further, when acquiring image data using the scanner 122 in the terminal device 100, the scanner 122 is set so that image data including a predetermined scale is acquired together with the currency to be identified. You may obtain | require the dimension of identification object money by contrast. In addition, the dimension calculated | required here may include the magnitude | size of the hole of a coin as well as the diameter of a coin, the vertical and horizontal dimension of a banknote.

  Of the components of the server device 200 described above, the storage unit 220 is implemented by combining a storage device such as an HDD or a RAM (Random Access Memory), or a removable storage medium as necessary. The other components may be implemented as hardware by a circuit configuration including, for example, an IC, or may be implemented as software by the CPU executing a program stored in the storage unit 220.

  Further, in the present embodiment, the control unit 250 has been described as an arrangement that provides the identification information generated by the information generation unit 240 to the terminal device 100 via the communication unit 210, but the information generation The unit 240 may provide the terminal device 100 after generating the identification information.

<Example of processing in currency exchange business>
Next, with reference to FIGS. 6-8, the process example in the money-exchange business using the terminal assistance system which concerns on one Embodiment of this invention is demonstrated.

  FIG. 6 is a flowchart showing a process in a currency exchange operation of the terminal support system 10 according to an embodiment of the present invention. Referring to FIG. 6, first, the control unit 140 of the terminal device 100 acquires an exchange job start instruction by the operator via the keyboard / mouse 124 (step S <b> 101). The exchange service start instruction may be acquired, for example, as an input of a predetermined screen number on the keyboard / mouse 124 of the terminal device 100.

  Next, the control unit 140 of the terminal device 100 transmits the exchange job start instruction acquired in step S <b> 101 to the server device 200 via the communication unit 110. The control unit 250 of the server device 200 that has received the exchange job start instruction via the communication unit 210 causes the information generation unit 240 to generate navigation information, and the generated navigation information is transmitted to the terminal device 100 via the communication unit 210. Send it. The control unit 140 of the terminal device 100 that has received the navigation information via the communication unit 110 provides the navigation information to the operator via the display device 130 (step S103).

  Next, the control unit 140 of the terminal device 100 acquires key information related to the identification target currency via the input unit 120 and transmits the acquired key information to the server device 200 via the communication unit 110. The control unit 250 of the server device 200 that has acquired the key information via the communication unit 210 uses the communication unit 210 to generate the identification information for the identification target currency generated using the extraction unit 230 and the information generation unit 240. To the terminal device 100. The control unit 140 of the terminal device 100 that has received the identification information via the communication unit 110 provides the identification information to the operator via the display device 130 (step S105). The process in step S105 will be described in more detail later.

  Next, the control unit 140 of the terminal device 100 acquires the identification target currency identification result by the operator via the input unit 120, and determines whether or not the identification target currency is determined to be genuine by the operator (step S107). ). Here, when it is determined that the currency to be identified is genuine, the currency exchange operation is continued. In this case, the control unit 140 of the terminal device 100 subsequently acquires the exchange amount input via the input unit 120 (step S109), and further acquires the fee amount input (step S111). Next, the control unit 140 of the terminal device 100 communicates with the host computer 300 via the communication unit 110, and executes a currency exchange transaction based on the input exchange amount and fee amount (step S113).

  On the other hand, in step S107, when the identification target currency is not determined to be genuine (for example, when the operator determines that the identification target currency is fake, the operator determines that there is no special currency corresponding to the identification target currency). In such a case, the exchange business is stopped (step S115).

  FIG. 7 is a flowchart showing processing for providing the terminal device 100 with identification information performed in step S105 of FIG. Referring to FIG. 7, first, the terminal device 100 acquires image information and face value information of the currency to be identified via the input unit 120 (step S201). For example, the image information of the identification target currency can be acquired by the scanner 122 of the terminal device. The face value information of the identification target currency can be acquired by an operator input via the keyboard / mouse 124 or by OCR processing on the image information of the identification target currency in the control unit 140. The image information and face value information of the identification target currency acquired here are handled as key information of the identification target currency in the terminal device 100 and the server device 200.

  Next, the control unit 140 of the terminal device 100 transmits the acquired key information to the server device 200 via the communication unit 110. The control unit 250 of the server device that has acquired the key information via the communication unit 210 recognizes the shape and size of the currency to be identified from the image information in the key information (step S203). The shape of the identification object currency is recognized as, for example, a circle or a rectangle. If the shape is recognized as a circle, the identification target currency is estimated to be a coin, and if the shape is recognized as a rectangle, the identification target currency is estimated to be a banknote. The dimensions of the identification target currency include, for example, the diameter of a circle if the shape is a circle, the size of the hole if there is a hole, and the vertical and horizontal dimensions if the shape is rectangular.

  Next, the control unit 250 of the server device 200 causes the extraction unit 230 to extract the sample image information and the feature information based on the face value information in the key information, and further generates information based on the extracted information. The identification information is generated by the unit 240 and temporarily stored in the storage unit 220 (step S205). Further, the control unit 250 causes the extraction unit 230 to narrow down the identification information based on the shape and dimension information recognized from the image information in the key information (step S207). The extraction and narrowing processing in step S207 will be further described with reference to FIG.

  FIG. 8 is a diagram illustrating an example of information used for extracting and narrowing down identification information by the extraction unit 230. Referring to FIG. 8, various coins are narrowed down by face value information, shape (whether it is a coin or a bill), and dimensions (diameter and hole size). For example, in the example of FIG. 8, when the face value information of the identification target currency is 50 yen, three types of fifty-yen coins are extracted. Furthermore, when the diameter of the identification object currency is 25.0 mm, two types of fifty-yen nickel coins are narrowed down. Furthermore, if a hole size of 6.0 mm is recognized as information on the size of the currency to be identified, this can be used to identify a 50-yen nickel coin with a hole.

  Referring to FIG. 7 again, next, control unit 250 of server device 200 determines whether there are a plurality of pieces of identification information narrowed down in step S207 (step S209). Here, when there are a plurality of pieces of identification information, the control unit 250 further narrows down the identification information. In this case, the control unit 250 of the server device 200 subsequently acquires a plurality of pieces of identification information temporarily stored in the storage unit 220 and provides the information generation unit 240 with the information. The information generation unit 240 edits a plurality of pieces of identification information into a list format to generate list information for identification information, and the control unit 250 sends the generated list information to the terminal device 100 via the communication unit 210. Send. The control unit 140 of the terminal device 100 that has received the list information via the communication unit 110 provides the list information to the operator via the display device 130 (step S211).

  Next, the control part 140 of the terminal device 100 acquires the input of the keyword information of identification object money via the input part 120 (step S213). Here, the keyword information is, for example, information on characters or designs described or stamped on the identification target currency. For example, the operator may input the year name stamped on the currency to be identified as “Showa 45” using the keyboard / mouse 124 of the terminal device 100 as keyword information. Moreover, you may input the name of the symbol of identification object money called "Mt. Fuji." The keyword information of the identification target currency acquired here is handled as additional key information of the identification target currency in the terminal device 100 and the server device 200.

  Next, the control unit 140 of the terminal device 100 transmits the additional key information to the server device 200 via the communication unit 110. The control unit 250 of the server device 200 that has acquired the additional key information via the communication unit 210 provides the additional key information to the extraction unit 230. The extracting unit 230 narrows down a plurality of pieces of identification information generated by the information generating unit 240 and temporarily stored in the storage unit 220 based on keyword information that is additional key information (step S215). For example, when keywords such as “Showa 45” and “Mt. Fuji” are acquired as in the above example, the extraction unit 230 sets “year name = Showa 45” and “design (table) to“ Mt. Fuji ”. The identification information temporarily stored in the storage unit 220 is narrowed down according to a condition such as “contain” or “design (back) includes“ Mt. Fuji ””.

  In step S215, after narrowing down the identification information using the keyword information, the control unit 250 of the server apparatus returns to step S209 and determines again whether there are a plurality of pieces of identification information. Here, when there are a plurality of pieces of identification information, the control unit 250 executes the processes of step S211 to step S215 again to further narrow down the identification information. On the other hand, if there is not a plurality of pieces of identification information in step S209, that is, if the narrowed-down identification information is one, the control unit 250 sends the narrowed-down identification information via the communication unit 210. This is provided to the terminal device 100. The control unit 140 of the terminal device 100 that has received the identification information via the communication unit 110 provides the identification information to the operator via the display device 130 (step S217).

<Modification>
For example, in the process for providing the identification information to the operator described in FIG. 7, the key information of the identification target currency acquired by the terminal device 100 in step S201 is information other than the face value information and the image information. Also good. For example, when the terminal device 100 is configured not to include the scanner 122, for example, keyword information may be acquired instead of image information, or only face value information may be acquired. With such a configuration, it is possible to effectively support currency exchange work in accordance with the functional configuration of the terminal device 100.

  Further, after providing the list information to the operator in step S211 in FIG. 7, the terminal device 100 acquires an input for the operator to select arbitrary identification information from the identification information included in the list information, Identification information may be provided from the server device 200 in accordance with the input. With this configuration, even if it is difficult to derive keyword information from the currency to be identified (for example, the imprint is thin or you do not know what is drawn on the design, etc.) The sample image information can be viewed, and the type of the identification target currency can be specified by comparing with the identification target currency.

  In addition, the terminal device may include the storage unit, the extraction unit, and the information generation unit of the server device according to the above embodiment. With such a configuration, the sample image and feature information are extracted by the extraction unit provided in the terminal device, without providing the server device with the key information of the identification target currency acquired by the input unit of the terminal device, and each extracted information The information generating unit generates identification information based on the information and displays it on the display unit of the terminal device, thereby supporting the special coin exchange operation according to the present invention without communication means with the server device. be able to.

  The preferred embodiments of the present invention have been described in detail above with reference to the accompanying drawings, but the present invention is not limited to such examples. It is obvious that a person having ordinary knowledge in the technical field to which the present invention pertains can come up with various changes or modifications within the scope of the technical idea described in the claims. Of course, it is understood that these also belong to the technical scope of the present invention.

DESCRIPTION OF SYMBOLS 10 Terminal support system 100 Terminal apparatus 110 Communication part 120 Input part 122 Scanner 130 Display apparatus 140 Control part 200 Server apparatus 210 Communication part 220 Storage part 230 Extraction part 240 Information generation part 250 Control part 400 Network 503 Identification information

Claims (13)

A display unit;
An input unit for receiving input of key information of the currency to be identified;
An extraction unit that extracts the feature information of the special currency corresponding to the currency to be identified, based on the key information, from a storage unit that stores the feature information of the special currency;
An information display unit for displaying information for identifying the special money including the extracted feature information on the display unit,
The terminal information characterized in that the feature information includes the presence or absence of money similar to the special money. The terminal device according to claim 1, wherein the feature information includes information on characters or symbols written or stamped on the special money. The terminal device according to claim 1, wherein the feature information includes information on a shape or a dimension of the special money. The terminal device according to any one of claims 1 to 3, wherein the feature information includes information on an issue status of the special money. The terminal device according to any one of claims 1 to 4, wherein the feature information includes information on a counterfeit crime history of the special money. The terminal device according to any one of claims 1 to 5, wherein the key information includes image information of the identification target currency. The terminal device according to claim 6, wherein the extraction unit uses, as the key information, information on a shape or a dimension of the identification target currency acquired from image information of the identification target currency. The terminal device according to claim 6 or 7, wherein the image information of the identification target currency is image information acquired by using a non-contact type scanner in the terminal device. The terminal device according to any one of claims 1 to 8, wherein the key information includes character or symbol information written or stamped on the identification target currency. The identification of the special money in the money exchange business at the sales office is provided by providing the identification information to an operator, which is installed in a sales office. The terminal device described in 1. A function for accepting input of key information of identification target currency;
A function of extracting the feature information of the special currency corresponding to the identification target currency based on the key information from storage means storing the feature information of the special currency;
Causing the computer to realize a function of displaying the identification information of the special money including the extracted characteristic information on a display unit,
The feature information includes the presence or absence of money similar to the special money. Accepting input of key information of the currency to be identified;
Extracting the feature information of the special currency corresponding to the identification target currency from the storage means storing the feature information of the special currency based on the key information;
Displaying the information for identifying the special money including the extracted characteristic information on a display unit,
The information processing method characterized in that the feature information includes the presence or absence of money similar to the special money. A terminal support system including a terminal device and a server device connected to the terminal device via a network,
Display,
An input unit that accepts input of key information of the currency to be identified;
An extraction unit that extracts the feature information of the special money corresponding to the currency to be identified based on the key information from the storage means in which the feature information of the special money is stored, and the extraction unit that includes the extracted feature information A terminal device comprising an information display unit for displaying special currency identification information on the display unit;
A server device comprising the storage means;
Including
The terminal support system, wherein the feature information includes presence / absence of money similar to the special money.

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