JP2015039102A - Information processing unit, analytical method, and program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To set a charge plan corresponding to a use frequency of a user.SOLUTION: The information processing unit includes: a storage section for storing a use history of a terminal device; an analysis section for analyzing utilization tendency of the terminal device from the use history accumulated in the storage section; and a selection section for selecting a charge plan corresponding to the analysis result by the analysis section from a plurality of charge plans associated with uses of the terminal devices.

Description

  The present invention relates to an information processing apparatus, an analysis method, and a program, and more particularly, to an information processing apparatus, an analysis method, and a program related to a charge plan based on usage.

  There are known systems that determine the usage status of a user's terminal and present an appropriate rate plan to the user using a history.

  For example, Patent Document 1 stores data indicating a currently contracted charge plan, and calculates an average call charge that is an average value of call charges per month based on the currently contracted charge plan. , Memorize the calculated average call charges, download the data showing the latest rate plan list, store the downloaded data showing the latest rate plan list, and store the latest rate plan list stored Based on the above, the stored average call charge is converted into the average call charge corresponding to the other charge plans shown in the latest charge plan list, and the charge plan with the lowest average call charge is detected as the optimum charge plan. However, a mobile communication device for notification is disclosed. According to such a mobile communication device, it is detected whether or not the currently subscribed rate plan is the optimal rate plan, and the optimal call rate that makes the average call rate lower than the currently subscribed rate plan. When there is a plan, it can be notified to the user.

  Further, in Patent Document 2, when new usage specification data is registered in the database, the service providing company server notifies the user terminal that the new usage specification data has been registered via the Internet network, and A usage statement notification system that notifies the usage statement data download method by e-mail is disclosed. According to such a system, the user can confirm the service usage fee only by confirming the electronic mail.

JP 2001-309089 A JP 2001-344314 A

  The following analysis is given in the present invention.

  By the way, according to the technology of Patent Document 1, since a new price plan is presented based on an average price plan, a price plan that is presented to users whose usage frequency varies depending on the month, such as when there are many events or when there are few events. May not be optimal. Also, if you make a long call with a cheap price plan and you exceed the amount of free calls / communications, or if the unused month continues, the free call charge will remain or become invalid I had to pay extra.

  Accordingly, an object of the present invention is to provide an information processing apparatus, method, and program capable of setting a charge plan according to the usage frequency of a user.

  An information processing apparatus according to one aspect of the present invention includes a storage unit that stores a usage history of a terminal device, an analysis unit that analyzes a usage trend of the terminal device from the usage history accumulated in the storage unit, and a terminal device A selection unit that selects a rate plan corresponding to an analysis result in the analysis unit from a plurality of rate plans related to the use of.

  An analysis method according to another aspect of the present invention includes a step of storing a usage history of an information processing device, a step of analyzing a usage trend of the information processing device from the accumulated usage history, and a use of the information processing device. Selecting a rate plan corresponding to the analysis result from the plurality of rate plans.

  A program according to another aspect of the present invention includes a process of storing a usage history of an information processing apparatus in a computer constituting the information processing apparatus, and a process of analyzing a usage trend of the information processing apparatus from the accumulated usage history And a process of selecting a charge plan corresponding to the analysis result from a plurality of charge plans related to the use of the information processing apparatus.

  According to the present invention, it is possible to set a fee plan according to the usage frequency of the user.

It is a figure which shows the structure of the communication system which concerns on the 1st Embodiment of this invention. (A) is a figure showing the program concerning a 1st embodiment of the present invention as a functional block, and (B) is a table showing an example of the amount of use and a charge plan in a terminal unit. It is a figure which shows the structure of the terminal device which concerns on the 2nd Embodiment of this invention. It is a figure which shows the example of a structure of rate plan DB. It is a figure which shows the example of a structure of charge menu DB.

  Hereinafter, an embodiment for carrying out the present invention will be outlined. Note that the reference numerals of the drawings attached to the following outline are only examples for facilitating understanding, and are not intended to be limited to the illustrated embodiments.

  An information processing apparatus according to an embodiment of the present invention includes a storage unit (21 in FIG. 2) that stores a usage history of a terminal device, and an analysis unit that analyzes a usage trend of the terminal device from the usage history accumulated in the storage unit ( 2) and a selection unit (23 in FIG. 2) for selecting a rate plan corresponding to the analysis result in the analysis unit from a plurality of rate plans related to the use of the terminal device.

  According to such an information processing apparatus, it is possible to set a rate plan based on the usage record of the user based on the usage plan of the user according to the usage frequency of the user. In this case, as the usage record is accumulated, the accuracy of setting the rate plan is improved.

  Hereinafter, it will be described in detail with reference to the drawings according to the embodiment.

[Embodiment 1]
FIG. 1 is a diagram showing a configuration of a communication system according to the first embodiment of the present invention. In FIG. 1, the communication system is a system in which a terminal device 10 is connected to a server device 20 via a network 30. The terminal device 10 is an information processing device that is connected to the network 30 wirelessly or by wire and is related to a charge plan based on usage.

  The terminal device 10 is a wireless terminal or a wired terminal including a CPU 11, a RAM 12, a flash ROM 13, a communication unit 14, a call unit 15, an operation unit 16, and a display unit 17. As a more specific example, the terminal device 10 is a mobile phone, a smartphone, a game machine, a tablet PC (Personal Computer), a notebook PC, a PDA (Personal Data Assistants: portable information terminal), a digital camera, or the like.

  The CPU 11 implements various functions by referring to data held in the flash ROM 13 and executing programs held in the flash ROM 13.

  The RAM 12 is used as a working area when executing a program.

  The communication unit 14 transmits / receives data to / from the network 30. The calling unit 15 transmits and receives audio data to and from other terminals via the network 30. The operation unit 16 inputs information by the user of the terminal device 10. The display unit 17 performs various displays for the user. Note that the communication unit 14, the call unit 15, the operation unit 16, and the display unit 17 are not directly related to the present invention, and thus detailed description thereof is omitted.

  Next, a usage situation and a charge plan in the terminal device 10 will be described. FIG. 2A is a diagram illustrating a program according to the first embodiment of the present invention as a functional block.

  2A, the terminal device 10 includes a storage unit 21, an analysis unit 22, and a selection unit 23.

  The storage unit 21 stores a usage history of the terminal device 10, and the stored contents are held in the flash ROM 13 of FIG. More specifically, the storage unit 21 may accumulate the correspondence relationship between the charge plan set for each predetermined period (for example, one month) and the use results in this charge plan, and store the accumulated correspondence as the use history. . Here, the usage record may be represented as an identification attribute divided according to the usage amount of the terminal device 10. More specifically, the storage unit 21 may store the frequencies corresponding to the respective elements of the two-dimensional matrix of the rate plan and the identification attribute as described later. Note that the use of the terminal device 10 means a thing resulting from a telephone call, a data communication, or a combination of both.

  FIG. 2B is a table showing an example of the usage amount and the charge plan in the terminal device 10. The terminal device 10 holds data having a structure as shown in FIG. That is, the storage unit 21 accumulates the frequency (from the past corresponding to each element of the two-dimensional matrix of the price plan (X1, X2, X3) and the usage amount (Y1, Y2, Y3) selected in the past ( S11 to S33) are stored.

  Here, there are three types of rate plans (X1, X2, X3), and the usage amount is distinguished by identification attributes such as large (Y1), normal (Y2), and small (Y3). The table in FIG. 2B accumulates the corresponding frequencies (S11 to S33) depending on whether the usage plan was large, normal, or small when a certain price plan was selected in the past (count up). Configured).

  The analysis unit 22 analyzes the usage trend of the terminal device 10 from the usage history accumulated in the storage unit 21. More specifically, the analysis unit 22 may set a usage tendency based on the frequency in the correspondence relationship accumulated in the storage unit 21 and output a high-frequency correspondence as an analysis result.

  The selection unit 23 selects a rate plan corresponding to the analysis result in the analysis unit 22 from a plurality of rate plans related to the use of the terminal device 10. That is, when the user wants to select a new rate plan, the user designates one of the usage amounts (Y1, Y2, Y3) that will occur. On the other hand, the terminal device 10 refers to data as shown in FIG. 2B and presents the rate plan so as to select the rate plan corresponding to the highest frequency among the specified usage amounts.

  Further, the terminal device 10 may display the selected rate plan on the display unit 17 to notify the user, or notify the service provider of the selected rate plan and change the rate plan. You may make it perform.

  In the above description, the blocks and tables illustrated in FIG. 2 have been described as existing in the terminal device 10, but may exist in the server device 20. That is, the server device 20 may be configured to execute each block and table shown in FIG. 2 as, for example, a Web (World Wide Web) service.

  According to the system as described above, a charge plan such as a basic charge or a communication charge paid by the user in the past, which is generated when using a mobile terminal or the like, is retained as a history. Therefore, for example, users who are wondering which plan to select in the next month when free call / communication charges carry over, etc., or pay more than the actual usage without changing the price plan It is possible to provide an appropriate rate plan for each month for users and users whose usage frequency changes in a month with many events.

[Embodiment 2]
FIG. 3 is a diagram illustrating a configuration of a terminal device according to the second embodiment of the present invention. The mobile terminal 10a according to the second embodiment shows a form that is realized as a more specific program with respect to the terminal device 10 according to the first embodiment. In FIG. 3, the mobile terminal 10 a includes a rate plan application 41 and a rate plan analysis engine 42.

  The charge plan application 41 is installed in the mobile terminal 10a and has the following two functions.

  (1) Usage amount acquisition function: A charge plan such as a basic charge or a communication charge is acquired from the carrier's site from a contracted carrier and notified to the charge plan analysis engine 42. The notification timing is basically set to operate once at the end of the month as a default setting, but may be set to a timing at which the user wants to be notified. Here, there is no particular designation regarding the date that can be acquired from the site of the service provider (carrier).

  (2) Automatic charge plan change function: Based on the mobile terminal charge plans (call charges and communication charges) applied by the user in the past, the usage frequency of mobile terminals set by the user (high, normal, low) This is a function to change the price plan to be applied in the future.

  The charge plan analysis engine 42 is installed in the mobile terminal 10a and has a behavior control unit 43, a rule DB 44, a history utilization unit 45, and an operation history DB 46. To the user.

  The behavior control unit 43 controls the operation history DB 46, the history utilization unit 45, and the rule DB 44. When the charge plan application 41 executes the usage amount acquisition function, the behavior control unit 43 causes the operation history DB 46 to store information such as the contents of the basic charge, the communication charge, and the usage frequency. In addition, when the price plan application 41 executes the automatic price plan change function, the behavior control unit 43 provides the price plan application 41 with a price plan corresponding to the usage frequency (high / normal / low) of the mobile terminal set by the user. Notify and instruct the history utilization unit 45 to change the price plan.

  The rule DB 44 is a rule group in which the following rules are described.

  (1) When executing the usage amount acquisition function of the charge plan application 41, the charge plan analysis engine 42 holds information such as the basic charge, the contents of communication charges, and the usage frequency in the charge plan DB in the operation history DB 46.

  (2) When executing the automatic plan change function of the rate plan application 41, a rate menu suitable for the condition (selected usage frequency) designated by the user is read from the operation history DB 46, and the rate plan is set in the rate plan application 41 Present.

  The history utilization unit 45 receives an instruction from the behavior control unit 43, acquires a monthly rate plan from the rate plan application 41, updates the operation history DB 46, or is suitable for the usage frequency specified by the rate plan application 41. Read the price menu and present the price plan to the user. The history utilization unit 45 corresponds to a more embodied version of the analysis unit 22 and the selection unit 23 in FIG.

  The operation history DB 46 holds tables as shown in FIGS. That is, in the charge plan application 41, an updateable management table that holds the following information (1) and (2) that is used when the usage amount acquisition function is executed or when the automatic charge plan change function is executed is stored in the operation history DB 46. Has. The operation history DB 46 corresponds to a more embodied version of the storage unit 21 in FIG.

  (1) Charge plan DB (Fig. 4): It holds the total payment amount and each charge menu (basic charge / communication charge) of the mobile terminal 10a used every month, and the usage frequency and usage status for each charge menu Is a DB (Data Base) that records whether or not it carries over.

  (2) Charge menu DB (FIG. 5): A list of charge schedules for basic charges and communication charges, which is a DB that holds a charge menu scored according to frequency of use based on monthly usage results.

  Here, it is assumed that the user who has contracted the portable terminal 10a pays the carrier of the contract partner monthly such as a basic charge and a communication charge. This user is a user whose frequency of use of the mobile terminal varies depending on the month when there are many events and when it is low. In some cases, the number of free calls / calls may be exceeded while the price plan is set cheaply in the month when the usage frequency is high. In such a case, it is preferable that the user uses the charge plan application 41 in the mobile terminal 10a.

  Next, operations of the charge plan application 41 and the charge plan analysis engine 42 will be described with reference to FIGS.

As an example, in February 2012, the user uses the usage amount acquisition function of the price plan application 41 (step S1). The behavior control unit 43 in the charge plan analysis engine 42 reads the rule DB 44 and issues an instruction to the history utilization unit 45 (step S2). The history utilization unit 45 extracts the following information a) to g) and holds the information in the rate plan DB in the operation history DB 46 (step S3).
B) Date: February 2012 b) Basic charge: Type B
C) Communication charges: Data plan M
D) Total payment amount: 6000 yen e) Usage record (call): Normal f) Usage record (communication): Normal g) Usage situation: Free call charge surplus

  At this time, the history utilization unit 45 weights the usage frequency score in the fee menu DB. As an example of weighting, a point “10” is added to the “ordinary” score of usage frequency (call), and a point “10” is added to the “normal” score of usage frequency (communication).

  Similarly, the user accumulates the history by the usage amount acquisition function of the rate plan application 41 from the next month onward. Then, a charge plan DB as shown in FIG. 4 is generated and held in the charge menu DB.

  Next, in November 2012, the user executes an automatic rate plan change function of the rate plan application 41 (step S4). Here, the behavior control unit 43 in the rate plan analysis engine 42 reads the rule DB 44 and issues an instruction to the history utilization unit 45 (step S5). When the usage rate of the mobile terminal 10a is set to “normal” by the automatic rate plan change function, the history utilization unit 45 sets “usual” for the usage frequency (call) and “normal” for the usage frequency (communication) in the fee menu DB. The “basic charge (type B)” and “communication charge (data plan M)” with the highest score are extracted from each category (step S6). The charge plan application 41 presents the extracted charge plan to the user.

  In the next month, the user can change the rate plan in the same manner by executing the automatic rate plan change function of the rate plan application 41. For example, in December 2012, when the usage rate of the mobile terminal 10a is set to “frequent” by the automatic charge plan change function, the “basic charge (type C)” and “communication charge (data plan L)” are read, and the user The extracted rate plan is presented (step S7).

  As in the first embodiment, the charge plan application 41 and the charge plan analysis engine 42 can be provided on the server side as a Web service instead of inside the mobile terminal 10a. In this case, the portable terminal 10a interfaces with the charge plan application 41 on the server side via the network. According to such a system, since the charge plan application 41 and the charge plan analysis engine 42 are provided on the server side, it is possible to link histories with other people who have a usage tendency similar to the user.

  Further, the mobile terminal 10a may have a function of automatically changing to the presented price plan, or may be recommended to the user. In addition, the Web service can also recommend switching to another carrier as compared to a charge plan with another carrier.

  As described above, the mobile terminal 10a of the present embodiment holds, as a history, a charge plan such as a basic charge or a communication charge paid by the user in the past, which occurs when using a mobile terminal or the like. As a result, for example, users who are wondering which plan to select in the following month when free call / communication charges carry over, etc., or pay more than the actual usage without changing the price plan For a user or a user whose usage frequency changes in a month with many events such as drinking parties, it is possible to automatically change an appropriate rate plan every month.

  In addition, although a part or all of said embodiment may be described also as the following additional remarks, it is not limited to the following.

(Supplementary note 1) a storage unit for storing a usage history of the terminal device;
An analysis unit for analyzing a usage trend of the terminal device from the usage history accumulated in the storage unit;
A selection unit for selecting a rate plan corresponding to an analysis result in the analysis unit from a plurality of rate plans related to use of the terminal device;
An information processing apparatus comprising:

(Additional remark 2) The said memory | storage part accumulate | stores the correspondence of the rate plan set for every predetermined period, and the utilization result in this rate plan, and memorize | stores it as the said usage history,
The information processing apparatus according to appendix 1, wherein the analysis unit sets the usage tendency based on the frequency in the correspondence relationship accumulated in the storage unit, and outputs the correspondence relationship having a high frequency as the analysis result.

  (Supplementary note 3) The information processing apparatus according to supplementary note 2, wherein the usage record is represented as an identification attribute divided according to a usage amount of the terminal device.

  (Additional remark 4) The said memory | storage part is an information processing apparatus of Additional remark 3 which memorize | stores the said frequency corresponding to each element of the two-dimensional matrix of the said charge plan and the said identification attribute.

  (Supplementary note 5) The information processing apparatus according to any one of supplementary notes 1 to 4, wherein use of the terminal device is caused by a call or data communication.

  (Additional remark 6) The information processing apparatus as described in any one of additional remarks 1 thru | or 5 comprised as said terminal device.

  (Additional remark 7) The information processing apparatus as described in any one of additional remarks 1 thru | or 5 comprised as a server apparatus to which the said terminal device is connected.

(Additional remark 8) The step which memorize | stores the utilization history of information processing apparatus,
Analyzing the usage trend of the information processing device from the accumulated usage history;
Selecting a rate plan corresponding to an analysis result from a plurality of rate plans related to use of the information processing device;
Analysis method including

(Supplementary note 9) In a computer constituting the information processing apparatus,
A process of storing a usage history of the information processing apparatus;
Processing for analyzing the usage trend of the information processing device from the accumulated usage history;
A process of selecting a rate plan corresponding to an analysis result from a plurality of rate plans related to the use of the information processing apparatus;
A program that executes

  (Supplementary note 10) The program according to supplementary note 9, wherein the information processing device is a terminal device or a server device to which the terminal device is connected.

  It should be noted that the disclosures of the aforementioned patent documents and the like are incorporated herein by reference. Within the scope of the entire disclosure (including claims) of the present invention, the embodiments and examples can be changed and adjusted based on the basic technical concept. Further, various combinations or selections of various disclosed elements (including each element of each claim, each element of each embodiment, each element of each drawing, etc.) are possible within the scope of the claims of the present invention. It is. That is, the present invention of course includes various variations and modifications that could be made by those skilled in the art according to the entire disclosure including the claims and the technical idea. In particular, with respect to the numerical ranges described in this document, any numerical value or small range included in the range should be construed as being specifically described even if there is no specific description.

10 terminal device 10a portable terminal 11 CPU
12 RAM
13 Flash ROM
14 Communication Unit 15 Communication Unit 16 Operation Unit 17 Display Unit 20 Server Device 21 Storage Unit 22 Analysis Unit 23 Selection Unit 30 Network 41 Price Plan Application 42 Price Plan Analysis Engine 43 Action Control Unit 44 Rule DB
45 History utilization unit 46 Operation history DB

Claims (10)

A storage unit for storing a usage history of the terminal device;
An analysis unit for analyzing a usage trend of the terminal device from the usage history accumulated in the storage unit;
A selection unit for selecting a rate plan corresponding to an analysis result in the analysis unit from a plurality of rate plans related to use of the terminal device;
An information processing apparatus comprising: The storage unit accumulates a correspondence relationship between a charge plan set for each predetermined period and a use result in the charge plan and stores it as the use history,
The information processing apparatus according to claim 1, wherein the analysis unit sets the usage tendency based on the frequency in the correspondence relationship accumulated in the storage unit, and outputs the correspondence relationship having a high frequency as the analysis result.   The information processing apparatus according to claim 2, wherein the usage record is represented as an identification attribute divided according to a usage amount of the terminal device.   The information processing apparatus according to claim 3, wherein the storage unit stores the frequency corresponding to each element of a two-dimensional matrix of the rate plan and the identification attribute.   The information processing apparatus according to claim 1, wherein the use of the terminal device is due to a call or data communication.   The information processing apparatus according to claim 1, wherein the information processing apparatus is configured as the terminal device.   The information processing apparatus according to claim 1, wherein the information processing apparatus is configured as a server device to which the terminal device is connected. Storing a usage history of the information processing device;
Analyzing the usage trend of the information processing device from the accumulated usage history;
Selecting a rate plan corresponding to an analysis result from a plurality of rate plans related to use of the information processing device;
Analysis method including In the computer constituting the information processing apparatus,
A process of storing a usage history of the information processing apparatus;
Processing for analyzing the usage trend of the information processing device from the accumulated usage history;
A process of selecting a rate plan corresponding to an analysis result from a plurality of rate plans related to the use of the information processing apparatus;
A program that executes   The program according to claim 9, wherein the information processing device is a terminal device or a server device to which the terminal device is connected.

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