JP2014235655A - Cash processing device and cash processing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily identify a person who makes or possibly makes an illegal cash transaction such as exchange of a counterfeit bill, and to prevent the illegal cash transaction.SOLUTION: There is provided a cash processing device including: determination means of determining whether or not one or a plurality of received bills include a counterfeit bill in the cash processing device which makes predetermined cash transactions in a method incapable of identifying customers; customer identification information acquisition control means of acquiring customer identification information when the determination means determines that the received bills include a counterfeit bill; and storage means of storing the customer identification information acquired by the customer identification information acquisition control means in association with cash transaction information.

Description

  The present invention relates to a cash processing apparatus and a cash processing system, and can be applied to, for example, a cash processing apparatus and a cash processing system having a function of exchanging cash.

  For example, an airport or a financial institution has a cash exchange device for exchanging cash such as foreign currency.

  A cash exchange process of a conventional cash exchange apparatus will be briefly described with reference to FIGS. FIG. 2 is an internal configuration diagram showing an internal configuration of a conventional cash exchange device 9. FIG. 3 is a flowchart showing a cash exchange process in the conventional cash exchange apparatus 9.

  Generally, the cash exchange process in the conventional cash exchange apparatus 9 is performed as follows.

  The “exchange” transaction is selected by the customer (S91), and the exchange source banknote is inserted into the deposit / withdrawal unit 951. The deposit / withdrawal unit 951 deposits the currency exchange banknotes one by one (S92) and sends them one by one to the discrimination unit 953. The discrimination unit 953 performs authenticity discrimination (determination as to whether the bill is a genuine ticket or a forged ticket) one by one.

  When there is no problem in the discrimination result of the discrimination unit 953, the exchange source banknote is temporarily stored in the temporary storage unit 952. On the other hand, when there is a problem in the discrimination result of the discrimination unit 953, the exchange source banknote is returned to the deposit / withdrawal unit 951.

  Thereafter, the control unit 91 calculates the exchange rate for exchanging from the currency unit of the exchange source to the currency unit of the exchange destination based on the rate information acquired from the rate distribution server 96 (S93). The control unit 91 calculates the amount of the exchange-destination banknote to be withdrawn based on the amount of the received exchange-source bill and the exchange rate.

  In the deposit / withdrawal device 95, the banknote cassettes 954-1 to 954-4 receive the control of the control unit 91, and send the exchange destination banknote of the amount to be withdrawn to the deposit / withdrawal unit 951, and the deposit / withdrawal unit 951 exchanges money. The banknote is withdrawn (S94).

  When the exchange destination banknote withdrawn by the customer is received (S95), the exchange source banknotes temporarily stored in the temporary storage unit 952 are sent to the banknote cassettes 954-1 to 954-4, and the exchange source banknotes are banknotes. Housed in cassettes 954-1 to 954-4 (S96).

  If the transaction is to be continued, the process returns to S91 and the continuation process is performed (S97). On the other hand, if the transaction is not continued, the process ends (S97).

JP 2000-113285 A

  For example, an automated teller machine (ATM) or the like can identify a person who has made a cash transaction based on card information of a card of a financial institution or the like possessed by a customer.

  However, cash transactions such as cash exchange are performed without using the customer's card. Therefore, for example, when an illegal cash transaction is performed such as exchanging a counterfeit ticket for a genuine ticket, it is difficult to specify the person who performed the cash transaction.

  Therefore, there is provided a cash processing apparatus and a cash processing system that can easily identify a person who conducts an illegal cash transaction such as exchange of a counterfeit ticket or a person who is likely to do it, and can prevent an illegal cash transaction in advance. There is a strong demand.

  In order to solve this problem, according to the first aspect of the present invention, in a cash processing apparatus that performs a predetermined cash transaction in a method in which a customer cannot be specified, whether or not a forged ticket is included in one or a plurality of deposited banknotes. When the determination means determines that the deposited bill contains a counterfeit ticket, the customer identification information acquisition control means for acquiring customer identification information and the customer identification information acquisition control means It is a cash processing apparatus comprising storage means for storing customer identification information and cash transaction information in association with each other.

  2nd this invention is provided with the cash processing apparatus which performs a predetermined cash transaction by the method which cannot specify a customer, a customer terminal, and the authentication apparatus which performs an authentication process using the identification information delivered with respect to the customer terminal In the cash processing system, the cash processing device is determined to determine whether or not the forged ticket is included in the one or more deposited banknotes, and the determined banknote is determined to include the forged ticket by the determining means. In this case, a communication destination information acquisition unit for acquiring communication destination information of the customer terminal and an identification information distribution request including the communication destination information of the customer terminal as a transmission destination of the identification information issued by the authentication device are sent to the authentication device. An identification information distribution request means, and when the authentication device acquires the identification information distribution request from the cash processing apparatus, the identification information issuance means for issuing identification information, and the communication destination information included in the identification information distribution request, Identification information notifying means for notifying information including other information, the cash processing apparatus includes authentication request means for making an authentication request including the input identification information to the authentication apparatus, The cash processing apparatus includes an authentication result acquisition means for acquiring an authentication result using the identification information by the authentication apparatus from the authentication apparatus, and the authentication result is valid. If there is, customer specifying information acquiring means for acquiring information including communication destination information as customer specifying information, and storage means for storing the customer specifying information acquired by the customer specifying information acquiring means and cash transaction information in association with each other It is a cash processing system characterized by providing.

  ADVANTAGE OF THE INVENTION According to this invention, the person who performs an illegal cash transaction like the exchange of a forged ticket, etc. or a person with a fear can be specified easily, and an unauthorized cash transaction can be prevented beforehand.

It is an internal block diagram which shows the internal structure of the cash exchange apparatus of 1st Embodiment. It is an internal block diagram which shows the internal structure of the conventional cash exchange apparatus. It is a flowchart which shows the cash exchange process in the conventional cash exchange apparatus. It is a perspective view which shows the external appearance structure of the cash exchange apparatus of 1st Embodiment. It is a flowchart which shows the cash exchange process which concerns on 1st Embodiment (the 1). It is a flowchart which shows the cash exchange process which concerns on 1st Embodiment (the 2). It is a screen figure which shows an example of the personal information acquisition request screen which concerns on 1st Embodiment. It is a block diagram about the structure of the log history information of 1st Embodiment. It is a perspective view which shows the external appearance structure of the cash exchange apparatus of 2nd Embodiment. It is an internal block diagram which shows the internal structure of the cash exchange apparatus of 2nd Embodiment. It is a flowchart which shows the cash exchange process which concerns on 2nd Embodiment. It is a screen figure which shows an example of the personal information acquisition request screen which concerns on 2nd Embodiment. It is a block diagram about the structure of the log history information of 2nd Embodiment. It is a perspective view which shows the external appearance structure of the cash exchange apparatus of 3rd Embodiment. It is a block diagram which shows the internal structure of the cash exchange apparatus of 3rd Embodiment, and the connection structure of a cash exchange apparatus. It is a flowchart which shows the cash exchange process which concerns on 3rd Embodiment. It is a screen figure which shows an example of the personal information acquisition request screen which concerns on 3rd Embodiment. It is explanatory drawing explaining the ID authentication process at the time of permitting the exchange which concerns on 3rd Embodiment. It is a screen figure which shows the example of a screen which acquires the telephone number which concerns on 3rd Embodiment. It is a screen figure which shows the example of a screen which requests | requires ID input concerning 3rd Embodiment. It is a block diagram about the structure of the log history information of 3rd Embodiment. It is a block diagram which shows the internal structure of the cash exchange apparatus of 4th Embodiment, and the connection structure of a cash exchange apparatus. It is a flowchart which shows the cash exchange process which concerns on 4th Embodiment. It is explanatory drawing explaining the ID authentication process at the time of permitting the exchange which concerns on 4th Embodiment. It is a screen figure which shows the example of a screen which acquires the mail account which concerns on 4th Embodiment. It is a block diagram about the structure of the log history information of 4th Embodiment.

(A) 1st Embodiment Hereinafter, 1st Embodiment of the cash processing apparatus and cash processing system of this invention is described in detail, referring drawings.

  1st Embodiment illustrates the case where this invention is applied to the cash exchange apparatus which changes cash.

(A-1) Structure of 1st Embodiment Below, the structure of the cash exchange apparatus which concerns on 1st Embodiment is demonstrated using FIG.1 and FIG.4.

  FIG. 4 is a perspective view showing an external configuration of the cash exchange apparatus according to the first embodiment. In FIG. 4, the cash exchange apparatus 1 </ b> A according to the first embodiment includes a display unit 12, an input unit 13, a receipt output unit 141, a camera 17, a scanner 18, and a deposit / withdrawal unit 151.

  FIG. 1 is an internal configuration diagram illustrating an internal configuration of the cash exchange apparatus 1A according to the first embodiment. In FIG. 1, the same or corresponding components as those shown in FIG. 4 are denoted by the same reference numerals.

  In FIG. 1, a cash exchange apparatus 1A according to the first embodiment includes a control unit 11A, a display unit 12, an input unit 13, a receipt printer 14, a camera 17, a scanner 18, a deposit / withdrawal device 15, and a communication unit 3.

  11 A of control parts govern the function of 1 A of cash exchange apparatuses. The control unit 11A includes, for example, a CPU, ROM, RAM, EEPROM, an input / output interface unit, and the like. 11 A of control parts implement | achieve the function of 1 A of cash exchange apparatuses, when CPU runs the processing program memorize | stored in ROM, for example. The processing program can be constructed by installation, and even in that case, the processing program can be functionally shown in FIG.

  As shown in FIG. 1, the control unit 11A functionally includes a currency exchange processing control unit 111, a forged ticket determination unit 112, and a customer identification information acquisition unit 113A.

  The exchange process control unit 111 controls a process of exchanging the received exchange source banknote into a designated exchange destination banknote. The exchange processing control unit 111 calculates the exchange rate, processes to calculate the amount of the exchange-destination banknote based on the exchange rate and the amount of the exchange-source banknote deposited, Control processing of withdrawal processing and the like are performed.

  The counterfeit ticket determination unit 112 determines a predetermined counterfeit ticket determination condition as to whether the exchanged banknote received is a counterfeit ticket or has a probability of being a counterfeit ticket. The forged ticket determination unit 112 determines whether or not each deposited banknote satisfies a forged ticket determination condition.

  In the following, for convenience of explanation, a case where the exchange source banknote is a counterfeit ticket or a case where the probability of being a counterfeit ticket is high will be expressed as “counterfeit ticket”.

  Here, various methods can be widely applied to the forged ticket determination method by the forged ticket determination unit 112. Below, four counterfeit ticket determination methods are illustrated. The counterfeit ticket determination unit 112 may use any one of the following four counterfeit ticket determination methods, or may determine by combining all or some of the four counterfeit ticket determination methods. Anyway.

  For example, the counterfeit ticket determination unit 112 holds in advance counterfeit currency denomination information indicating currency units, denominations, and the like of banknotes frequently used as counterfeit tickets. When the exchange source designation is received, the forged ticket determination unit 112 acquires the passing unit and denomination of the deposited banknote from the appraisal unit 153, and the currency unit and denomination of the deposited banknote are forged currency denomination information. It is possible to apply a method for determining whether or not the currency unit, denomination, etc. are set. Here, the counterfeit currency denomination information may be acquired, for example, from the management server 5 described later, or may be stored in the storage unit 10 of the control unit 11A. This is because counterfeit tickets have a particular tendency, such as currency units and denominations that are often used. Therefore, the forged ticket determination unit 112 determines whether a currency unit or denomination that is frequently used as a forged ticket has been deposited.

  Further, for example, the forged ticket determination unit 112 acquires the number of deposited banknotes (or the total deposit amount) counted by the discrimination unit 153, and the number of deposited banknotes (or the total deposited amount) exceeds a predetermined number (or predetermined amount). It is possible to apply a method for determining whether or not. This is because when an unauthorized person changes counterfeit tickets, the unauthorized person tends to change a large number of counterfeit tickets at a time. Therefore, the counterfeit ticket determination unit 112 determines whether or not a large amount of exchange has been requested so that the number of deposited banknotes (or the total amount of deposited money) exceeds a predetermined number (or a predetermined amount).

  Furthermore, for example, the forged ticket determination part 112 acquires the forged ticket serial number information regarding the serial number used as a forged ticket beforehand. And the forged ticket determination part 112 acquires the serial number of the deposit banknote read by the discrimination part 153, and determines whether the serial number of the deposited banknote is set to the forged ticket serial number information. The method to do can be applied. Here, the counterfeit ticket serial number information may be acquired from, for example, the management server 5 described later, or may be stored in the storage unit 10 of the control unit 11A. This has the tendency that the serial number attached | subjected to the forged ticket is the same thing. Therefore, the forged ticket determination unit 112 determines whether the serial number of the deposited banknote is used as a forged ticket.

  Further, for example, the forged ticket determination unit 112 acquires the serial number of the deposited banknote read by the discrimination unit 153, and determines whether or not there is an overlap of the serial number when a plurality of deposited banknotes are deposited. A method may be applied. As described above, counterfeit tickets tend to be given the same serial number. Therefore, when a plurality of exchange source banknotes are deposited, the forged ticket determination unit 112 determines whether or not the same serial number is present among the plurality of exchange source banknotes deposited this time.

  When the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket, the customer specifying information acquisition unit 113A obtains the customer's consent for acquiring personal information and acquires the customer's personal information. . Further, the customer identification information acquisition unit 113 </ b> A stores the acquired personal information of the customer in the log history information of the storage unit 10.

  That is, using the determination that the deposited banknote is a forged ticket as a trigger, the customer specifying information acquisition unit 113A causes the cash exchange process to be executed on the condition that personal information is acquired. Thereby, even when performing a cash exchange process, a customer's personal information can be acquired. As a result, it is possible to identify a person who used a counterfeit ticket or a person who has a high probability of using a counterfeit ticket (hereinafter, a person who is likely to be fraudulent).

  In addition, when it is not determined that the deposited banknote is a forged ticket, the exchange processing control unit 111 performs a normal cash exchange process.

  As illustrated in FIG. 1, the customer identification information acquisition unit 113 </ b> A includes a camera control unit 21 and a scanner control unit 22.

  The camera control unit 21 starts imaging by the camera 17 at least after the forged ticket probability determination unit 112 determines the probability of a forged ticket. The camera imaging start timing may be after the determination that the ticket is a counterfeit ticket in order to image a person who may be fraudulent.

  For example, the camera control unit 21 may instruct the camera 17 to start imaging after the forged ticket determination unit 112 determines that the ticket is a forged ticket. Thereby, the person who may be fraudulent can be specified.

  Further, for example, after obtaining consent for acquiring personal information from the customer, the camera control unit 21 may instruct the camera 17 to start imaging. Thereby, after obtaining consent for personal information acquisition, it is possible to identify a person who may be fraudulent.

  Here, when it is determined that the ticket is a counterfeit ticket, the camera control unit 21 increases the imaging performance of the camera 17 to perform imaging. For example, conventionally, from the viewpoint of security, there may be a case where a camera is installed around a cash exchange device equipped with a camera or around a cash exchange device. However, in general, a conventionally installed camera needs to always take an image of a customer (user), and therefore the camera resolution or the like may be set low. In such a case, the image may be unclear and it may not be possible to specify a person who may be fraudulent. Therefore, when it is determined that the ticket is a counterfeit ticket, the camera control unit 21 according to the first embodiment increases the imaging performance of the camera 17 such as the resolution, brightness, and magnification, and images the customer.

  Note that the camera control unit 21 may improve the imaging performance of the camera 17 in a plurality of stages. For example, after it is determined that the ticket is a counterfeit ticket, the camera control unit 21 instructs the camera 17 to start imaging, and controls imaging with the first-stage imaging performance. Next, when it is determined that the ticket is a counterfeit ticket, the camera control unit 21 controls the imaging with the imaging performance of the second stage, which has higher imaging performance than the first stage when the customer obtains the consent to acquire personal information. You may do it.

  After obtaining the consent for acquiring personal information from the customer, the scanner control unit 22 acquires the personal information attached to the medium (for example, license, insurance card, passport, etc.) possessed by the customer. Instruct to start operation. The scanner control unit 22 acquires personal information read by the scanner 18 and stores it as log history information 121 in the storage unit 10.

  The storage unit 10 stores a processing program executed by the control unit 11A, data necessary for processing, and the like. Moreover, the memory | storage part 10 memorize | stores the log history information 101 regarding a currency exchange transaction.

  The communication unit 3 exchanges information with the management server 5 through a communication line under the control of the control unit 11A. The communication unit 3 receives the exchange rate, counterfeit currency denomination information, counterfeit ticket serial number information, etc. from the management server 5 as necessary, and receives the received exchange rate, counterfeit currency denomination information, counterfeit ticket serial number information, etc. Is given to the control unit 11A.

  The display unit 12 is under the control of the control unit 11A, a transaction selection screen, a screen showing information input by the customer, and a screen showing information on the banknotes received (for example, currency unit, denomination, total amount, etc.). Or, a screen or the like showing information related to exchange (for example, exchange rate, denomination of banknotes to be dispensed, total amount, etc.) is displayed. The display unit 12 also displays a screen for obtaining consent for personal information acquisition from the customer, a guidance screen for acquiring personal information, and the like.

  The input unit 13 is an operation input unit operated by a customer. The input unit 13 provides the input information to the control unit 11A.

  Here, in the first embodiment, the case where the display unit 12 and the input unit 13 are physically different from each other is illustrated, but for example, the input unit 13 and the display unit 12 are physically connected by a touch panel method or the like. It may be integrated into the.

  The receipt printer 14 prints the contents of the exchange transaction on a medium such as paper under the control of the control unit 11A. Further, the receipt printer unit 14 discharges the medium (receipt) after the exchange transaction content is printed to the receipt output unit 141.

  The camera 17 performs an imaging process under the control of the control unit 11A. The installation position of the camera 17 is not particularly limited as long as the camera 17 can be imaged. For example, in the case of 1st Embodiment, the camera 17 illustrates the case where it provides in the upper center part of 1 A of cash exchange apparatuses. Thereby, a customer's face using the cash exchange process 1A, an upper body, or the whole body can be imaged from the front. The number of cameras 17 need not be one, and a plurality of cameras 17 may be provided.

  The scanner 17 reads image information of personal information attached to a medium (for example, a license, an insurance card, a passport, etc.) indicated to a customer under the control of the control unit 11A. The scanner 17 gives image information of the read personal information to the control unit 11A.

  The deposit / withdrawal device 15 manages the deposited cash or manages the cash to be withdrawn. The deposit / withdrawal device 15 includes a deposit / withdrawal unit 151, a temporary storage unit 152, a discrimination unit 153, and a plurality (four in FIG. 1) of banknote cassettes 154-1 to 154-4.

  The deposit / withdrawal unit 151 sends out the exchange source banknotes inserted by the customer one by one to the discrimination unit 153 or discharges the exchange destination banknotes.

  The temporary storage unit 152 temporarily stores the exchange-source banknote when the discrimination result of the discrimination unit 153 is satisfactory. Moreover, after the exchange destination banknote is received by the customer, the exchange source banknote stored therein is sent out to any of the banknote cassettes 154-1 to 154-4 that are storage destinations.

  The discrimination unit 153 discriminates the exchange-source banknotes sent from the deposit / withdrawal unit 151 one by one. The discrimination unit 153 performs, for example, authenticity determination, damage determination, bill counting processing, and the like. Moreover, the discrimination part 153 has the serial number reading part 153a which reads the serial number attached | subjected to the deposited banknote. Then, the discrimination unit 153 gives the serial number of the deposited banknote read by the serial number reading unit 153a to the control unit 11A.

  The banknote cassettes 154-1 to 154-4 store banknotes in a predetermined currency unit for each denomination, or store exchange-source banknotes after exchange.

(A-2) Operation of the First Embodiment Next, a cash exchange process in the cash exchange apparatus 1A of the first embodiment will be described in detail with reference to the drawings.

  FIG.5 and FIG.6 is a flowchart which shows the cash exchange process which concerns on 1st Embodiment. Below, the case where the method of determining whether the forged ticket determination method is a currency unit, a money type, etc. which are often used as a forged ticket is illustrated.

  First, in 1 A of cash exchange apparatuses, the display part 12 displays a transaction selection screen, and "exchange" transaction is selected by customer operation (S101). Thereby, when the “exchange” transaction is selected, the exchange processing control unit 111 of the control unit 11A starts the exchange transaction.

  When the exchange source banknote is inserted into the deposit / withdrawal unit 151 by the customer, the deposit / withdrawal unit 151 sends out the banknotes one by one to the discrimination unit 153 and deposits them (S102).

  At this time, the discrimination part 153 performs the counting process of the deposited banknote. That is, the discrimination unit 153 performs a predetermined discrimination process such as authenticity determination for each deposited banknote. And when there is no problem in the discrimination result of the discrimination unit 153, the exchange source banknote is temporarily accommodated in the temporary storage unit 152. The discrimination unit 153 determines the currency unit and denomination of the deposited banknote, and calculates the total amount of the deposited banknote. On the other hand, when there is a problem in the discrimination result of the discrimination unit 153, the exchange source banknote is returned to the deposit / withdrawal unit 151.

  Moreover, the discrimination part 153 gives the information regarding the currency unit and denomination about all the deposited banknotes to 11 A of control parts.

  In the control unit 11 </ b> A, the forged ticket determination unit 112 acquires information on the currency units and denominations of all deposited banknotes from the appraisal unit 153. Then, the forged ticket determination unit 112 refers to the forged currency denomination information and determines whether or not a currency unit and denomination that are frequently used as a forged ticket are included among all the deposited banknotes (S103). ).

  The counterfeit ticket determination unit 112 determines that the deposit banknote is a counterfeit ticket when at least one counterfeit ticket is included in the deposited banknote.

  At this time, the forged ticket determination part 112 may determine with a forged ticket, for example, when the banknote corresponding to the currency unit often used as a forged ticket is received | paid. In addition, for example, when not only a match in currency unit but also a banknote that matches both a currency unit and a denomination frequently used as a forged ticket is received, the forged ticket determination unit 112 determines that it is a forged ticket. Also good.

  In S103, when the forged ticket determination unit 112 determines that the deposited banknote is not a forged ticket, the exchange processing control unit 111 performs the exchange process of the received exchange source banknote.

  That is, the exchange processing control unit 111 calculates an exchange rate for exchange from the currency unit of the exchange source to the currency unit of the exchange destination based on the rate information acquired from the management server 5 (S104). And the exchange process control part 111 calculates the amount of money of the exchange destination banknote which should be withdrawn based on the amount of money of the exchange source banknote and the exchange rate.

  In the deposit / withdrawal device 95, the banknote cassettes 154-1 to 154-4 receive the control of the exchange processing control unit 101, and send out the exchange destination banknote of the amount to be withdrawn to the deposit / withdrawal unit 151, and the deposit / withdrawal unit 151 Then, the exchange destination banknote is withdrawn (S105).

  When the exchange destination banknote withdrawn by the customer is received (S106), the exchange source banknotes temporarily stored in the temporary storage unit 952 are sent to the banknote cassettes 154-1 to 154-4, and the exchange source banknotes are banknotes. The cassettes 154-1 to 154-4 are stored (S107).

  If the transaction is to be continued, the process returns to S101, and the continuation process is performed (S108). On the other hand, if the transaction is not continued, the process ends (S108).

  In S103, when the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket, the customer specifying information acquisition unit 113A displays a personal information acquisition request screen for giving the customer permission to acquire personal information. It is displayed on the part 12 (S109).

  FIG. 7 is a screen diagram illustrating an example of a personal information acquisition request screen according to the first embodiment. As shown in FIG. 7, the personal information acquisition request screen 70 of the first embodiment is, for example, “Are you sure you want to show your personal information? If you accept, press the“ Accept ”button, Please insert your driver's license into the scanner 18. If you do not accept, please press the "Do not accept" button. ”And the like, a“ accept ”button 72, and a“ not accept ”button 73.

  When the “accept” button 72 is selected on the personal information acquisition request screen 70 (S110), the customer specifying information acquisition unit 113A acquires personal information from the customer.

  Specifically, the camera control unit 21 instructs the camera 17 to start imaging (S111). Under the control of the camera control unit 21, the camera 17 raises imaging performance such as resolution, brightness, and magnification, and images a customer's face, upper body, and the like. The camera 17 stores the captured image in the storage unit 10 in association with the imaging date and time, the transaction serial number, and the like. As described above, the camera control unit 21 may instruct the camera 17 to start imaging when it is determined that the deposited banknote is a forged ticket.

  The scanner control unit 22 instructs the scanner 18 to start operation (S112). Under the control of the scanner control unit 22, the scanner 18 reads an image of personal information attached to a medium such as a license presented to a customer, and gives the read image to the control unit 11. In this way, the customer's personal information is acquired (S113).

  The control unit 11 stores the acquired personal information of the customer in the storage unit 10 in association with the log history information 101 related to the exchange transaction (S114).

  FIG. 8 is a configuration diagram of the log history information 101 according to the first embodiment. As shown in FIG. 8, the log history information 101 includes “No.” that is a transaction serial number, “date and time information” that indicates the date and time of the transaction, and “currency unit” and “denomination” as information related to “exchange banknotes”. And “total amount”, “exchange rate”, “currency exchange”, “currency unit”, “denomination” and “total amount”, “counterfeit ticket determination” indicating the determination result by the forged ticket determination unit 112, “Camera image” indicating file identification information of a camera image (for example, file name of a camera image, file number, etc.) as information relating to “customer identifying information”; “Scanner image” indicating the number etc. is included in the item.

  For example, “No. 1” in FIG. 8 is assumed to be “currency unit: Chinese yuan”, “denomination: 100 yuan”, and “total amount: 10,000 yuan” of the exchange source banknote. The “exchange rate” at this time is “10 (yen / yuan)”. As a result, the currency exchange bill becomes “total amount: 1,000 yen” with “currency unit: Japanese yen” and “denomination: 10,000 yen”. In this case, if the determination result by the counterfeit ticket determination unit 112 is not determined to be a counterfeit ticket, “counterfeit ticket determination: x” is obtained.

  Further, for example, “No. 2” in FIG. 8 is assumed to be “currency unit: Chinese yuan”, “denomination: 100 yuan”, and “total amount: 1,000,000 yuan” of the exchange source banknote. The “exchange rate” at this time is “10 (yen / yuan)”. Then, the exchange bills are “total currency: 100,000 yen” with “currency unit: Japanese yen” and “denomination: 10,000 yen”. In this case, if the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket, the determination is “counterfeit ticket determination: ○”. Further, when the customer consents to acquire personal information, the storage location of the image captured by the camera 17 is stored in “camera image: 11111”, and the personal information such as the customer's license read by the scanner 18 is stored. The image storage destination is stored in “scanner image: 11112”.

  Thus, if customer specific information acquisition part 113A acquires a customer's personal information, a process will transfer to S104 and the exchange process control part 111 will perform the exchange process of S104-S108 (S104-S108).

  On the other hand, if the “don't accept” button 73 on the personal information acquisition request screen 70 is selected in S110 (S110), the process proceeds to S112, and the exchange process control unit 111 does not permit the exchange process. That is, the exchange processing control unit 111 sends the exchange source banknotes stored in the temporary storage unit 152 to the deposit / withdrawal unit 151 and returns the exchange source banknotes (S115). When the exchange source banknote withdrawn by the customer is received (S116), the process ends.

(A-3) Effect of First Embodiment As described above, according to the first embodiment, when a risk that a banknote deposited in a currency exchange transaction is used as a forged ticket is detected by the camera. Since the image of ID information (license, insurance card, etc.) can be acquired together with the image of, it is possible to identify a person who may be fraudulent.

(B) 2nd Embodiment Next, 2nd Embodiment of the cash processing apparatus and cash processing system of this invention is described in detail, referring drawings.

  Similarly to the first embodiment, the second embodiment also illustrates a case where the present invention is applied to a cash exchange apparatus.

(B-1) Configuration of Second Embodiment FIG. 9 is a perspective view showing an external configuration of the cash exchange apparatus of the second embodiment. In FIG. 9, the cash exchange apparatus 1 </ b> B of the second embodiment includes a display unit 12, an input unit 13, a receipt output unit 141, a deposit / withdrawal unit 151, and a biological information reading unit 19.

  FIG. 10 is an internal configuration diagram illustrating an internal configuration of the cash exchange apparatus 1B according to the second embodiment. 10, the same or corresponding components as those shown in FIG. 9 are denoted by the same reference numerals.

  In FIG. 10, the cash exchange apparatus 1 </ b> B according to the second embodiment includes a control unit 11 </ b> B, a display unit 12, an input unit 13, a receipt printer 14, a biological information reading unit 19, a deposit / withdrawal device 15, and a communication unit 3.

  9 and 10, the display unit 12, the input unit 13, the receipt printer 14, the deposit / withdrawal device 15, and the communication unit 3 are the same or corresponding components as those in the first embodiment. Therefore, the processing of the control unit 11B and the biological information reading unit 19 of the second embodiment will be described in detail.

  The control part 11B manages the function of the cash exchange apparatus 1B. The control unit 11B includes, for example, a CPU, ROM, RAM, EEPROM, an input / output interface unit, and the like. Control part 11B realizes the function of cash exchange apparatus 1B, for example, when CPU runs the processing program memorized by ROM. The processing program can be constructed by installation, and even in that case, it can be functionally shown in FIG.

  As shown in FIG. 10, the control unit 11B functionally includes a currency exchange processing control unit 111, a forged ticket determination unit 112, and a customer identification information acquisition unit 113B.

  Similarly to the first embodiment, the exchange processing control unit 111 controls a process of exchanging the received exchange source banknote into a designated exchange destination banknote.

  The forged ticket determination unit 112 determines whether the deposited banknote is a forged ticket, as in the first embodiment. Various methods can be widely applied to the forged ticket determination method by the forged ticket determination unit 112 as in the first embodiment. For example, any of the four forged ticket determination methods described in the first embodiment can be used. Such a method may be used, or may be determined by combining all or some of the four forged ticket determination methods.

  When the counterfeit ticket determination unit 112 determines that the deposited banknote is a counterfeit ticket, the customer specifying information acquisition unit 113B acquires the customer's personal information by obtaining consent for acquiring the personal information from the customer. . Further, the customer identification information acquisition unit 113 </ b> A stores the acquired personal information of the customer in the log history information 101 of the storage unit 10.

  As illustrated in FIG. 10, the customer identification information acquisition unit 113B includes a biological information acquisition control unit 23.

  When the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket, the biological information acquisition control unit 23 instructs the biological information reading unit 18 to start operating.

  The biometric information reading unit 19 reads the biometric information of the customer under the control of the control unit 11B. Further, the biological information reading unit 19 gives the read biological information to the control unit 11B.

  Here, the biometric information reader 19 can widely apply various biometric information readers as long as it can read the physical characteristics of the customer. The biometric information reading unit 19 is, for example, a device that reads a palm or finger vein pattern, a device that reads a fingerprint pattern, a device that reads a physical feature such as an iris pattern or a retina pattern of a pupil, or a voice organ such as a voice. A device that reads physical characteristics based on the difference in structure can be applied.

(B-2) Operation | movement of 2nd Embodiment Next, the cash exchange process in the cash exchange apparatus 1B of 2nd Embodiment is demonstrated in detail, referring drawings.

  FIG.5 and FIG.11 is a flowchart which shows the cash exchange process which concerns on 2nd Embodiment. In the following, the forged ticket determination method is a method of determining whether or not a large number of exchange-source banknotes have been deposited and the total number (or total amount) of the deposited banknotes exceeds a predetermined number (or a predetermined amount). The case where it employs is illustrated.

  First, as in the first embodiment, the display unit 12 of the cash exchange apparatus 1B displays a transaction selection screen, and a “exchange” transaction is selected by a customer operation (S101). Further, when the exchange source banknote is inserted into the deposit / withdrawal unit 151 by the customer, the deposit / withdrawal unit 151 sends out the banknotes one by one to the discrimination unit 153 and deposits them (S102).

  At this time, the discrimination part 153 performs the counting process of the deposited banknote. That is, the discrimination unit 153 performs a predetermined discrimination process such as authenticity determination for each deposited banknote. And when there is no problem in the discrimination result of the discrimination unit 153, the exchange source banknote is temporarily accommodated in the temporary storage unit 152. The discrimination unit 153 determines the currency unit and denomination of the deposited banknote, and calculates the total amount of the deposited banknote. On the other hand, when there is a problem in the discrimination result of the discrimination unit 153, the exchange source banknote is returned to the deposit / withdrawal unit 151.

  Moreover, the discrimination part 153 gives the information regarding the counted number (or total amount) of the deposited banknotes to the control part 11B.

  In the control unit 11 </ b> B, the forged ticket determination unit 112 acquires information on the number (or total amount) of deposited banknotes from the appraisal unit 153. Then, the forged ticket determination unit 112 determines whether or not the number (or total amount) of deposited banknotes exceeds a predetermined number (or predetermined total amount) (S103).

  When the number (or the total amount) of the deposited banknotes exceeds the predetermined number (or the predetermined total amount), the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket. Otherwise, the forged ticket determination unit 112 It is determined that the deposited banknote is not a forged ticket.

  In S103, when the forged ticket determination unit 112 determines that the deposited banknote is not a forged ticket, the exchange processing control unit 111 performs the exchange process of the deposited exchange source banknote (S104 to S108).

  On the other hand, in S103, when the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket, the customer specifying information acquisition unit 113B displays a personal information acquisition request screen for obtaining consent to acquire personal information from the customer. Is displayed on the display unit 12 (S201).

  FIG. 12 is a screen diagram illustrating an example of a personal information acquisition request screen according to the second embodiment. Here, a case where the biological information reading unit 19 reads a palm vein pattern is illustrated.

  As shown in FIG. 12, the personal information acquisition request screen 70 of the second embodiment is, for example, “Are you sure you want to present your personal information? If you accept, click the“ Accept ”button to Put your palm on the scanning unit 19. If you do not accept, please press the "Do not accept" button. ”And the like, a“ accept ”button 72, and a“ not accept ”button 73.

  When the “accept” button 72 is selected on the personal information acquisition request screen 70 (S202), the customer specifying information acquisition unit 113B acquires personal information from the customer.

  Specifically, the biological information reading unit 19 instructs the biological information reading unit 19 to start an operation (S203). The biometric information reading unit 19 scans the palm of the customer placed on the reading table and reads the vein pattern of the palm. Then, the biometric information reading unit 19 gives the read vein pattern information to the control unit 11B. In this way, the customer's personal information is acquired (S204).

  The control unit 11 stores the palm vein pattern, which is the acquired personal information of the customer, in the storage unit 10 in association with the log history information 101 related to the exchange transaction (S205).

  FIG. 13 is a configuration diagram of the configuration of the log history information 101 according to the second embodiment. As shown in FIG. 13, the log history information 101 includes “No.” which is a transaction serial number, “date and time information” indicating the date and time of transaction, and “currency unit” and “denomination” as information related to “exchange banknotes”. And “total amount”, “exchange rate”, “currency exchange”, “currency unit”, “denomination” and “total amount”, “counterfeit ticket determination” indicating the determination result by the forged ticket determination unit 112, The item includes “biological information” indicating file identification information (for example, file name, file number, etc.) of palm vein pattern information (biological information) as information relating to “customer identifying information”.

  For example, “No. 2” in FIG. 13 is assumed to be “currency unit: Chinese yuan”, “denomination: 100 yuan”, and “total amount: 1,000,000 yuan” of the exchange source banknote. The “exchange rate” at this time is “10 (yen / yuan)”. Then, the exchange bills are “total currency: 100,000 yen” with “currency unit: Japanese yen” and “denomination: 10,000 yen”. In this case, if the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket, the determination is “counterfeit ticket determination: ○”. Further, when the customer consents to the acquisition of personal information, the storage destination of the vein pattern information of the palm of the customer read by the biological information reading unit 19 is stored in “biological information: 11113”.

  When the customer identification information acquisition unit 113B acquires the customer's personal information in this way, the process proceeds to S104, and the exchange process control unit 111 performs the exchange process of S104 to S108 (S104 to S108).

  On the other hand, if the “don't accept” button 73 on the personal information acquisition request screen 70 is selected in S110 (S110), the process proceeds to S206, and the exchange process control unit 111 does not permit the exchange process. That is, the exchange processing control unit 111 sends the exchange source banknotes stored in the temporary storage unit 152 to the deposit / withdrawal unit 151 and returns the exchange source banknotes (S206). When the exchange destination banknote withdrawn by the customer is received (S207), the process ends.

(B-3) Modified Embodiment of Second Embodiment In the second embodiment described above, a case where the customer specifying information acquisition unit 113B acquires the biological information of the customer is illustrated.

  However, the cash exchange apparatus 1B may include a camera, and the customer identification information acquisition unit 113B may include the camera control unit 21 described in the first embodiment. Thereby, while imaging a customer's face, upper body, etc. with a camera, a customer's biometric information can be held as customer specific information.

  The cash exchange apparatus 1B may include a camera and a scanner, and the customer identification information acquisition unit 113B may include the camera control unit 21 and the scanner control unit 22 described in the first embodiment. Thereby, while imaging a customer's face, upper body, etc. with a camera, the personal information and biometric information attached | subjected to the customer's identification etc. can be hold | maintained as customer specific information.

(B-4) Effect of Second Embodiment As described above, according to the second embodiment, when a risk that a banknote deposited in a currency exchange transaction is detected as a forged ticket is detected, By acquiring information, it is possible to identify a person who may be fraudulent.

(C) 3rd Embodiment Next, 3rd Embodiment of the cash processing apparatus and cash processing system of this invention is described in detail, referring drawings.

  Similarly to the first and second embodiments, the third embodiment exemplifies the case where the present invention is applied to a cash exchange apparatus.

(C-1) Configuration of Third Embodiment FIG. 14 is a perspective view showing an external configuration of a cash exchange apparatus according to the third embodiment. In FIG. 13, the cash exchange apparatus 1 </ b> C of the third embodiment includes a display unit 12, an input unit 13, a receipt output unit 141, and a deposit / withdrawal unit 151.

  FIG. 15: is a block diagram which shows the internal structure of 1 C of cash exchange apparatuses of 3rd Embodiment, and the connection relation with 1 C of cash exchange apparatuses. In FIG. 15, the same or corresponding components as those shown in FIG. 14 are denoted by the same reference numerals.

  In FIG. 15, the cash exchange device 1 </ b> C of the third embodiment includes a control unit 11 </ b> C, a display unit 12, an input unit 13, a receipt printer 14, a deposit / withdrawal device 15, and a communication unit 3.

  Moreover, as shown in FIG. 15, 1 C of cash exchange apparatuses are connected with the authentication server 6 through a communication line.

  14 and 15, the display unit 12, the input unit 13, the receipt printer 14, the deposit / withdrawal device 15, and the communication unit 3 are the same or corresponding components as those in the first and second embodiments. Therefore, in the third embodiment, the processing of the authentication server 6 and the processing of the control unit 11C included in the cash exchange apparatus 1C will be described in detail.

  11 C of control parts govern the function of 1 C of cash exchange apparatuses. The control unit 11C includes, for example, a CPU, ROM, RAM, EEPROM, an input / output interface unit, and the like. 11C of control parts implement | achieve the function of 1C of cash exchange apparatuses, when CPU runs the processing program memorize | stored in ROM, for example. It should be noted that the processing program can be constructed by installation, and even in that case, it can be functionally shown in FIG.

  As shown in FIG. 15, the control unit 11C functionally includes a currency exchange processing control unit 111, a forged ticket determination unit 112, and a customer identification information acquisition unit 113C.

  As in the first and second embodiments, the exchange processing control unit 111 controls processing for exchanging the received exchange source banknotes to designated exchange destination banknotes.

  The forged ticket determination unit 112 determines whether or not the deposited banknote is a forged ticket, as in the first and second embodiments. The counterfeit ticket determination method by the counterfeit ticket determination unit 112 can widely apply various methods as in the first and second embodiments. For example, the four counterfeit ticket determination described in the first embodiment. Any one of the methods may be used, or the determination may be made by combining all or some of the four forged ticket determination methods.

  113 C of customer specific information acquisition parts acquire the telephone number of a portable terminal from a customer, after obtaining the consent regarding personal information acquisition with respect to a customer, when it is determined by the forged ticket determination part 112 that the deposited banknote is a forged ticket. To do. Further, the customer identification information acquisition unit 113C stores the acquired personal information of the customer in the log history information 101 of the storage unit 10.

  As illustrated in FIG. 15, the customer identification information acquisition unit 113 </ b> C includes a telephone number acquisition unit 24, a telephone number notification unit 25, an ID acquisition notification unit 26, and an authentication result acquisition unit 27.

  The telephone number acquisition unit 24 acquires the telephone number of the mobile terminal possessed by the customer. The telephone number acquisition unit 24 applies, for example, a method for acquiring the mobile phone number input by the customer after obtaining the consent to acquire personal information through the personal information acquisition request screen displayed on the display unit 12. can do. As another method, the telephone number acquisition unit 24 may acquire a telephone number from a customer's mobile terminal by, for example, infrared communication or short-range wireless communication.

  The telephone number notifying unit 25 forms an ID distribution request signal including the customer's telephone number acquired by the telephone number acquiring unit 24, and gives this ID distribution request signal to the communication unit 3.

  At this time, the communication unit 3 transmits an ID distribution request signal including the customer's telephone number to the authentication server 6. As a result, the customer's telephone number can be notified to the authentication server 6, and the authentication server 6 can be requested to issue an ID and distribute the ID.

  As will be described later, the authentication server 6 issues an ID and manages the issued ID and a telephone number in association with each other. Further, the ID issued by the authentication server 6 is distributed to the mobile terminal acquired from the customer. The customer inputs the ID notified from the authentication server 6 to the portable terminal through the ID input screen displayed on the display unit 12 of the cash exchange apparatus 1C.

  The ID acquisition notification unit 26 acquires an ID input by the customer, forms an authentication request signal including the input ID and a telephone number acquired from the customer, and an authentication request including the ID and telephone number acquired from the customer A signal is given to the communication unit 3.

  At this time, the communication unit 3 transmits an authentication request signal including an ID and a telephone number acquired from the customer to the authentication server 6. As a result, it is possible to request authentication for the authentication server 6 to determine the validity of the ID.

  The authentication result acquisition unit 27 acquires an ID authentication result by the authentication server 6 through the communication unit 3. At this time, the authentication result acquisition unit 27 acquires from the authentication server 6 the customer's telephone number, the ID issued to the customer, and the authentication result indicating whether or not the ID authentication has been performed correctly. In addition, the authentication result acquisition unit 27 stores the authentication result acquired from the authentication server 6 in the storage unit 10 in association with the log history information 101.

  Thereby, when the ID authentication result by the authentication server 6 is valid, the cash exchange process can be continued, and when the ID authentication result is invalid, the cash exchange process can be terminated.

  When the authentication server 6 obtains the ID distribution request signal from the cash exchange apparatus 1C, the authentication server 6 issues an ID, and manages the ID and the customer telephone number in association with each other. Moreover, the authentication server 6 will perform ID authentication based on ID and a telephone number contained in an authentication request signal, if an authentication request signal is acquired from 1C of cash exchange apparatuses.

  As illustrated in FIG. 15, the authentication server 6 includes an ID issuing unit 61, an ID notification unit 62, an ID authentication unit 63, an authentication result notification unit 64, and an ID storage unit 65.

  ID issuing part 61 will issue ID, if ID distribution request signal is acquired from 1C of cash exchange apparatuses. At this time, the ID issuing unit 61 stores information in which the issued ID is associated with the telephone number included in the ID distribution request signal in the ID storage unit 65.

  The ID notification unit 62 transmits a signal including the ID issued by the ID issuing unit 61 to the telephone number included in the ID distribution request signal. Here, various methods can be widely applied as the ID notification method by the ID notification unit 62. For example, the ID notification unit 62 may apply a method of transmitting a text message describing the ID issued by the ID issuing unit 61 to the telephone number included in the ID distribution request signal using a short message system (SMS). it can.

  When acquiring the authentication request signal from the cash exchange apparatus 1 </ b> C, the ID authentication unit 63 is based on the ID and phone number included in the authentication request signal and the ID and phone number association information stored in the ID storage unit 65. Perform authentication processing. For example, the ID authentication unit 63 searches for data that matches the telephone number stored in the ID storage unit 65 based on the telephone number included in the authentication request signal. Then, when there is a matching telephone number, it is determined whether or not the ID included in the authentication request signal matches the ID of the correspondence information in the ID storage unit 65. The ID authentication unit 63 can determine that the ID is valid when the IDs match and can determine that the ID is invalid when the IDs do not match.

  The authentication result notifying unit 64 transmits an authentication signal including an authentication result by the ID authenticating unit 63 to the communication unit 3 of the cash exchange apparatus 1C that is a transmission source of the authentication request signal. Here, the authentication signal includes the telephone number and ID included in the authentication request signal and the authentication result.

  The ID storage unit 65 stores information in which the ID issued by the ID issuing unit 61 is associated with the telephone number included in the ID distribution request signal.

(C-2) Operation of the Third Embodiment Next, a cash exchange process in the cash exchange apparatus 1C of the third embodiment will be described in detail with reference to the drawings.

  FIG.5 and FIG.16 is a flowchart which shows the cash exchange process which concerns on 3rd Embodiment. Below, the forged ticket determination method illustrates the case where the method of determining whether the serial number of the deposit banknote read by the discrimination part 153 corresponds to forged ticket serial number information is applied.

  First, as in the first and second embodiments, the display unit 12 of the cash exchange apparatus 1C displays a transaction selection screen, and a “exchange” transaction is selected by a customer operation (S101). Further, when the exchange source banknote is inserted into the deposit / withdrawal unit 151 by the customer, the deposit / withdrawal unit 151 sends out the banknotes one by one to the discrimination unit 153 and deposits them (S102).

  At this time, the discrimination part 153 performs the counting process of the deposited banknote. The discrimination unit 153 performs a predetermined discrimination process such as authenticity determination for each deposited banknote. Further, the discrimination unit 153 reads the serial number of the deposited banknote. And when there is no problem in the discrimination result of the discrimination unit 153, the exchange source banknote is temporarily accommodated in the temporary storage unit 152. The discrimination unit 153 determines the currency unit and denomination of the deposited banknote, and calculates the total amount of the deposited banknote. On the other hand, when there is a problem in the discrimination result of the discrimination unit 153, the exchange source banknote is returned to the deposit / withdrawal unit 151.

  Moreover, the discrimination part 153 gives the information of the serial number attached | subjected to the deposited banknote to 11 C of control parts.

  In the control unit 11 </ b> C, the forged ticket determination unit 112 acquires information on the serial number of the deposited banknote from the appraisal unit 153. And the forged ticket determination part 112 refers to the forged ticket serial number information acquired from the management server 5 or the forged ticket serial number information stored in the storage unit 10 in advance, and the serial number of the deposited banknote is the forged ticket serial number information. It is determined whether it corresponds to (S103).

  The counterfeit ticket determination unit 112 determines that the deposited banknote is a counterfeit ticket if at least one of the deposited banknotes corresponds to the serial number of the counterfeit ticket, and if not, the deposited banknote. Is not a counterfeit ticket.

  In S103, when the forged ticket determination unit 112 determines that the deposited banknote is not a forged ticket, the exchange processing control unit 111 performs the exchange process of the deposited exchange source banknote (S104 to S108).

  On the other hand, in S103, when the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket, the customer specifying information acquisition unit 113C displays a personal information acquisition request screen for obtaining consent to acquire personal information from the customer. Is displayed on the display unit 12 (S301).

  FIG. 17 is a screen diagram illustrating an example of a personal information acquisition request screen according to the third embodiment.

  As shown in FIG. 17, the personal information acquisition request screen 70 of the second embodiment is, for example, “Are you sure you can show your personal information? If you accept, press the“ Accept ”button. . If you do not accept, please press the "Do not accept" button. ”And the like, a“ accept ”button 72, and a“ not accept ”button 73.

  When the “accept” button 72 is selected on the personal information acquisition request screen 70 (S302), the customer specifying information acquisition unit 113C acquires personal information from the customer.

  FIG. 18 is an explanatory diagram for explaining ID authentication processing when money exchange according to the third embodiment is permitted. In FIG. 18, the same or corresponding processes as those in FIG. 16 are denoted by the same reference numerals as those in FIG.

  First, the telephone number acquisition unit 24 displays a screen for acquiring the telephone number of the customer's mobile terminal on the display unit 12. And the telephone number acquisition part 24 acquires the telephone number input into the display part 12 (S303).

  FIG. 19 is a screen diagram illustrating an example of a screen for acquiring a telephone number according to the third embodiment. The screen 80 of FIG. 19 includes, for example, a guidance display section 81 such as “Please enter the phone number of the mobile terminal you have.”, An input section 82 for entering the telephone number, a “Confirm” button 83, “Cancel” ”Button 84.

  When the screen 80 of FIG. 19 is displayed on the display unit 12, the customer inputs the phone number of the mobile terminal held by the customer. Thereby, the telephone number acquisition part 24 can acquire the telephone number of a customer's portable terminal.

  The telephone number notification unit 25 forms an ID distribution request signal including the telephone number acquired by the telephone number acquisition unit 24, and gives the ID distribution request signal to the communication unit 3. Then, the communication unit 3 transmits an ID distribution request signal to the authentication server 6 (S304).

  In the authentication server 6, when the ID distribution request signal is given from the cash exchange apparatus 1C, the ID issuing unit 61 issues an ID (S321). At this time, the ID issuing method by the ID issuing unit 61 is not particularly limited. For example, an ID may be issued at random.

  When the ID issuing unit 61 issues an ID, the ID issuing unit 61 stores information in which the issued ID is associated with the telephone number included in the ID distribution request signal in the ID storage unit 65 (S322). Thereby, the issued ID and the telephone number can be managed in association with each other.

  Next, in the authentication server 6, the ID notification unit 62 forms a text message including the ID issued by the ID issuing unit 61, and transmits the text message to the telephone number included in the ID distribution request signal (S323). ).

  The mobile terminal possessed by the customer receives a message including the ID. Thereby, the customer can acquire the ID necessary for continuing the exchange (S324). If the customer does not input the phone number of his / her mobile terminal, the customer's mobile terminal does not receive the ID. Therefore, since the customer cannot obtain an ID necessary for continuing the exchange, the subsequent exchange process cannot be continued.

  And in 1 C of cash exchange apparatuses, the ID acquisition notification part 26 displays the screen which requests | requires ID input paid out from the authentication server 6 on the display part 12. FIG. FIG. 20 is a screen diagram illustrating a screen example for requesting ID input according to the third embodiment. The screen 85 in FIG. 20 has a guidance display part 86 such as “Please input ID”, an input part 87 for inputting ID, a “confirm” button 83, and a “cancel” button 84, for example.

  When the customer inputs the ID received by the mobile terminal to the input unit 87 of the screen 85 illustrated in FIG. 20, the input ID is given to the ID acquisition notification unit 26 (S305).

  The ID acquisition notification unit 26 forms an authentication request signal including the acquired ID and the telephone number acquired from the customer, and gives the authentication request signal to the communication unit 3. Then, the communication unit 3 transmits an authentication request signal to the authentication server 6 (S306).

  In the authentication server 6, when the authentication request signal is given from the cash exchange device 1C, the ID authentication unit 63 is based on the ID and the telephone number included in the authentication request signal and the information stored in the ID storage unit 65. An authentication process is performed to determine whether the ID is valid (S325).

  And the authentication result notification part 64 transmits the authentication signal containing ID and telephone number contained in an authentication request signal, and an authentication result to the communication part 3 of 1 C of cash exchange apparatuses of an authentication request origin (S326).

  In the cash exchange apparatus 1C, the authentication signal received by the communication unit 3 is given to the authentication result acquisition unit 27, and the authentication result acquisition unit 27 acquires the authentication result included in the authentication signal (S307).

  If the authentication by the authentication server 6 is valid, the authentication result acquisition unit 27 stores the telephone number and ID included in the authentication signal and the authentication result in association with the log history information 101 (S309).

  FIG. 21 is a configuration diagram of the log history information 101 according to the third embodiment. As shown in FIG. 21, the log history information 101 includes “No.” as a transaction serial number, “date and time information” indicating the date and time of transaction, and “currency unit” and “denomination” as information relating to “exchange banknotes”. And “total amount”, “exchange rate”, “currency exchange”, “currency unit”, “denomination” and “total amount”, “counterfeit ticket determination” indicating the determination result by the forged ticket determination unit 112, As information on “customer specifying information”, “phone number”, “ID”, and “authentication result” are included in the items.

  For example, “No. 2” in FIG. 21 is assumed to be “currency unit: Chinese yuan”, “denomination: 100 yuan”, and “total amount: 1,000,000 yuan” of the exchange source banknote. The “exchange rate” at this time is “10 (yen / yuan)”. Then, the exchange bills are “total currency: 100,000 yen” with “currency unit: Japanese yen” and “denomination: 10,000 yen”. In this case, if the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket, the determination is “counterfeit ticket determination: ○”. Further, when the customer consents to the acquisition of personal information, “phone number: 000-000-0000”, “ID: 111”, “authentication result: ○ (legitimate)” included in the authentication signal from the authentication server 6 Indicates something.

  Thus, if customer specific information acquisition part 113C acquires a customer's personal information, a process will transfer to S104 and the exchange process control part 111 will perform the exchange process of S104-S108 (S104-S108).

  On the other hand, if the “don't accept” button 73 on the personal information acquisition request screen 70 is selected in S110 (S110), if the authentication by the authentication server 6 is not valid in S309 (S309), the process proceeds to S310. The exchange process control unit 111 does not permit the exchange process. That is, the exchange process control unit 111 sends the exchange source banknotes stored in the temporary storage unit 152 to the deposit / withdrawal unit 151 and returns the exchange source banknotes (S310). When the exchange destination banknote withdrawn by the customer is received (S311), the process ends.

(C-3) Modified Embodiment of the Third Embodiment In the third embodiment described above, the case where the customer specifying information acquisition unit 113C acquires customer personal information based on the authentication result by the authentication server 6. Illustrated.

  However, the customer identification information acquisition unit 113C may have the functions described in the first embodiment and / or the second embodiment.

  For example, the cash exchange apparatus 1C may include a camera, and the customer identification information acquisition unit 113C may include the camera control unit 21 described in the first embodiment. As a result, the customer's face, upper body, etc. can be imaged by the camera, and the customer's personal information based on the authentication result by the authentication server 6 can be held as customer specifying information.

  Further, for example, the cash exchange apparatus 1C may include a camera and a scanner, and the customer specifying information acquisition unit 113C may include the camera control unit 21 and the scanner control unit 22 described in the first embodiment. As a result, the customer's face, upper body, etc. can be imaged by the camera, and the customer's personal information based on the authentication result by the authentication server 6 can be held as customer specifying information.

  Further, for example, the cash exchange apparatus 1C includes a biometric information reading unit, or a camera, a scanner, and a biometric information reading unit, and the customer specifying information acquisition unit 113C has the biometric information reading control described in the first and second embodiments. Or a camera control unit 21, a scanner control unit 22, and a biological information reading control unit 23. As a result, the customer's physical characteristics or personal information such as camera images and self-certificates and the customer's physical characteristics are acquired, and the customer's personal information based on the authentication result by the authentication server 6 is used as customer specifying information. Can be held.

(C-4) Effects of the Third Embodiment As described above, according to the third embodiment, when the risk that a banknote deposited in a currency exchange transaction is used as a forged ticket is detected by the authentication server. The issued ID is transmitted to the telephone number held by the customer, and authentication processing is performed using the ID. Thereby, a user can be specified.

(D) 4th Embodiment Next, 4th Embodiment of the cash processing apparatus and cash processing system of this invention is described in detail, referring drawings.

  The fourth embodiment also exemplifies a case where the present invention is applied to a cash exchange apparatus, as in the first, second, and third embodiments.

(D-1) Configuration of Fourth Embodiment In the fourth embodiment, instead of the telephone number of the customer's mobile terminal of the third embodiment, the customer's mobile terminal's mail account (mail address) is exchanged in cash. The third embodiment is different from the third embodiment in that the apparatus acquires the authentication server and the customer also transmits the ID to the mail account.

  Since the external configuration of the cash exchange apparatus of the fourth embodiment is the same as or corresponds to the external configuration of the cash exchange apparatus 1C of the third embodiment, the fourth embodiment will also be described with reference to FIG. To do.

  FIG. 22 is a configuration diagram illustrating an internal configuration of the cash exchange apparatus 1D according to the fourth embodiment and a connection relationship with the cash exchange apparatus 1D. In FIG. 22, the same or corresponding components as those shown in FIG. 14 are denoted by the same reference numerals.

  In FIG. 22, the cash exchange apparatus 1D of the fourth embodiment includes a control unit 11D, a display unit 12, an input unit 13, a receipt printer 14, a deposit / withdrawal device 15, and a communication unit 3.

  Moreover, as shown in FIG. 22, cash exchange apparatus 1D connects with the authentication server 6 through a communication line.

  14 and 22, the display unit 12, the input unit 13, the receipt printer 14, the deposit / withdrawal device 15, and the communication unit 3 are the same or corresponding components as those in the first, second, and third embodiments. Therefore, in the fourth embodiment, the processing of the authentication server 6 and the processing of the control unit 11D included in the cash exchange apparatus 1D will be described in detail.

  Control part 11D manages the function of cash exchange apparatus 1D. The control unit 11D has, for example, a CPU, ROM, RAM, EEPROM, an input / output interface unit, and the like. Control part 11D implement | achieves the function of cash exchange apparatus 1D, when CPU runs the processing program memorize | stored in ROM, for example. The processing program can be constructed by installation, and even in that case, the processing program can be functionally shown in FIG.

  As shown in FIG. 22, the control unit 11D functionally includes a currency exchange processing control unit 111, a forged ticket determination unit 112, and a customer identification information acquisition unit 113D.

  As in the first, second, and third embodiments, the exchange processing control unit 111 controls a process of exchanging the received exchange source banknotes with designated exchange destination banknotes.

  The forged ticket determination unit 112 determines whether the deposited banknote is a forged ticket, as in the first, second, and third embodiments. The counterfeit ticket determination method by the counterfeit ticket determination unit 112 can widely apply various methods as in the first, second, and third embodiments. For example, the four methods described in the first embodiment Any one of the forged ticket determination methods may be used, or may be determined by combining all or some of the four forged ticket determination methods.

  When the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket, the customer specifying information acquisition unit 113D obtains the consent for acquiring the personal information from the customer, and then the customer's email account (email Address information). Further, the customer identification information acquisition unit 113D stores the acquired personal information of the customer in the log history information 101 of the storage unit 10.

  As illustrated in FIG. 22, the customer identification information acquisition unit 113D includes a mail account acquisition unit 28, a mail account notification unit 29, an ID acquisition notification unit 30, and an authentication result acquisition unit 31.

  The mail account acquisition unit 28 acquires a mail account of the mobile terminal possessed by the customer. For example, the mail account acquisition unit 28 applies a method of acquiring a mobile terminal mail account input by the customer after obtaining the consent to acquire personal information through the personal information acquisition request screen displayed on the display unit 12. can do. As another method, the mail account acquisition unit 24 may acquire a mail account from a customer's mobile terminal by, for example, infrared communication or short-range wireless communication.

  The mail account notification unit 29 forms an ID distribution request signal including the customer's mail account acquired by the mail account acquisition unit 28 and gives the ID distribution request signal to the communication unit 3.

  At this time, the communication unit 3 transmits an ID distribution request signal including the customer's mail account to the authentication server 6. Thereby, the customer's mail account can be notified to the authentication server 6, and the ID issuance and ID distribution can be requested to the authentication server 6.

  The ID acquisition notification unit 30 acquires an ID input by a customer, forms an authentication request signal including the input ID and an email account acquired from the customer, and an authentication request including the ID and email account acquired from the customer A signal is given to the communication unit 3.

  At this time, the communication unit 3 transmits an authentication request signal including the ID and mail account acquired from the customer to the authentication server 6. As a result, it is possible to request authentication for the authentication server 6 to determine the validity of the ID.

  The authentication result acquisition unit 31 acquires an ID authentication result by the authentication server 6 through the communication unit 3. At this time, the authentication result acquisition unit 27 acquires from the authentication server 6 the customer's mail account, the ID issued to the customer, and the authentication result indicating whether the ID authentication has been performed correctly. Further, the authentication result acquisition unit 31 stores the authentication result acquired from the authentication server 6 in the storage unit 10 in association with the log history information 101.

  Thereby, when the ID authentication result by the authentication server 6 is valid, the cash exchange process can be continued, and when the ID authentication result is invalid, the cash exchange process can be terminated.

  The authentication server 6 issues an ID when acquiring the ID distribution request signal from the cash exchange apparatus 1D, and manages the ID and the customer's mail account in association with each other. Further, when the authentication server 6 acquires the authentication request signal from the cash exchange apparatus 1D, the authentication server 6 performs ID authentication based on the ID and the mail account included in the authentication request signal.

  As illustrated in FIG. 22, the authentication server 6 includes an ID issuing unit 66, an ID notification unit 67, an ID authentication unit 68, an authentication result notification unit 69, and an ID storage unit 65.

  ID issuing part 66 will issue ID, if ID distribution request signal is acquired from 1C of cash exchange apparatuses. At this time, the ID issuing unit 61 stores information in which the issued ID is associated with the mail account included in the ID distribution request signal in the ID storage unit 65.

  The ID notification unit 67 transmits a signal including the ID issued by the ID issuing unit 66 to the mail account included in the ID distribution request signal.

  When acquiring the authentication request signal from the cash exchange apparatus 1 </ b> C, the ID authentication unit 68 is based on the ID and mail account included in the authentication request signal and the ID and mail account association information stored in the ID storage unit 65. Perform authentication processing. For example, the ID authentication unit 68 searches for data that matches the mail account stored in the ID storage unit 65 based on the mail account included in the authentication request signal. Then, when there is a matching mail account, it is determined whether or not the ID included in the authentication request signal matches the ID of the correspondence information in the ID storage unit 65. Then, the ID authentication unit 68 can determine that the ID is valid when the IDs match and can determine that the ID is invalid when the IDs do not match.

  The authentication result notifying unit 69 transmits an authentication signal including an authentication result by the ID authenticating unit 68 to the communication unit 3 of the cash exchange apparatus 1D that is the transmission source of the authentication request signal. Here, the authentication signal includes the mail account and ID included in the authentication request signal and the authentication result.

  The ID storage unit 65 stores information in which the ID issued by the ID issuing unit 66 is associated with the mail account included in the ID distribution request signal.

(D-2) Operation of the Fourth Embodiment Next, cash exchange processing in the cash exchange apparatus 1D of the fourth embodiment will be described in detail with reference to the drawings.

  FIG.5 and FIG.23 is a flowchart which shows the cash exchange process which concerns on 4th Embodiment. Below, the forged ticket determination method acquires the serial number of the deposited banknote read by the discrimination unit 153, and determines whether or not there is a duplicate of the serial number when a plurality of deposited banknotes are deposited. The case where is applied is illustrated.

  First, as in the first, second, and third embodiments, the display unit 12 of the cash exchange apparatus 1C displays a transaction selection screen, and a “exchange” transaction is selected by a customer operation (S101). Further, when the exchange source banknote is inserted into the deposit / withdrawal unit 151 by the customer, the deposit / withdrawal unit 151 sends out the banknotes one by one to the discrimination unit 153 and deposits them (S102).

  At this time, the discrimination part 153 performs the counting process of the deposited banknote. The discrimination unit 153 performs a predetermined discrimination process such as authenticity determination for each deposited banknote. Further, the discrimination unit 153 reads the serial number of the deposited banknote. And when there is no problem in the discrimination result of the discrimination unit 153, the exchange source banknote is temporarily accommodated in the temporary storage unit 152. The discrimination unit 153 determines the currency unit and denomination of the deposited banknote, and calculates the total amount of the deposited banknote. On the other hand, when there is a problem in the discrimination result of the discrimination unit 153, the exchange source banknote is returned to the deposit / withdrawal unit 151.

  Moreover, the discrimination part 153 gives the information of the serial number attached | subjected to the deposited banknote to control part 11D.

  In the control unit 11D, the forged ticket determination unit 112 acquires information on the serial number of the deposited banknote from the appraisal unit 153. And the forged ticket determination part 112 determines whether there exists a thing with a serial number which overlaps among several payment banknotes (S103).

  The counterfeit ticket determination unit 112 determines that the deposited banknote is a counterfeit ticket if the serial number is duplicated among the deposited banknotes, and otherwise determines that the deposited banknote is not a counterfeit ticket.

  In S103, when the forged ticket determination unit 112 determines that the deposited banknote is not a forged ticket, the exchange processing control unit 111 performs the exchange process of the deposited exchange source banknote (S104 to S108).

  On the other hand, in S103, when the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket, the customer specifying information acquisition unit 113D displays a personal information acquisition request screen for obtaining consent to acquire personal information from the customer. Is displayed on the display unit 12 (S401). At this time, as the personal information acquisition request screen, the screen diagram illustrated in FIG. 17 can be used.

  When the “accept” button 72 is selected on the personal information acquisition request screen 70 (S402), the customer specifying information acquisition unit 113D acquires personal information from the customer.

  FIG. 24 is an explanatory diagram illustrating an ID authentication process when money exchange is permitted according to the fourth embodiment. In FIG. 24, the same or corresponding processes as those in FIG. 23 are denoted by the same reference numerals as those in FIG.

  First, the mail account acquisition unit 28 displays a screen for acquiring a mail account of the customer's mobile terminal on the display unit 12. Then, the mail account acquisition unit 24 acquires the mail account input to the display unit 12 (S403).

  FIG. 25 is a screen diagram illustrating an example of a screen for acquiring a mail account according to the fourth embodiment. 25, for example, a guidance display section 89 such as “Please enter the email account of the mobile terminal you have.”, An input section 82 for entering the email account, a “Confirm” button 83, “Cancel” ”Button 84.

  When the screen 80 of FIG. 25 is displayed on the display unit 12, the customer inputs a mail account of the mobile terminal owned by the customer. Thereby, the mail account acquisition part 28 can acquire the mail account of a customer's portable terminal.

  The mail account notification unit 29 forms an ID distribution request signal including the mail account acquired by the mail account acquisition unit 28, and gives the ID distribution request signal to the communication unit 3. Then, the communication unit 3 transmits an ID distribution request signal to the authentication server 6 (S404).

  In the authentication server 6, when the ID distribution request signal is given from the cash exchange apparatus 1D, the ID issuing unit 66 issues an ID (S421). At this time, the ID issuing method by the ID issuing unit 66 is not particularly limited. For example, an ID may be issued at random.

  When the ID issuing unit 66 issues an ID, the ID issuing unit 66 stores information in which the issued ID is associated with the mail account included in the ID distribution request signal in the ID storage unit 65 (S422). Thereby, the issued ID and the mail account can be managed in association with each other.

  Next, in the authentication server 6, the ID notification unit 67 forms a text message including the ID issued by the ID issuing unit 66, and sends the text message to the mail account included in the ID distribution request signal. (S423).

  The mobile terminal possessed by the customer receives the mail including the ID. Thereby, the customer can acquire the ID necessary for continuing the exchange (S424). If the customer does not input the mail account of his / her mobile terminal, the customer's mobile terminal does not receive the ID. Therefore, since the customer cannot obtain an ID necessary for continuing the exchange, the subsequent exchange process cannot be continued.

  And in cash exchange apparatus 1D, ID acquisition notification part 30 displays the screen which requests | requires ID input paid out from the authentication server 6 on the display part 12. FIG. The screen example illustrated in FIG. 20 can be used as the screen for requesting ID input.

  When the customer inputs the ID received by the portable terminal to the input unit 87 of the screen 85 illustrated in FIG. 20, the input ID is given to the ID acquisition notification unit 30 (S405).

  The ID acquisition notification unit 30 forms an authentication request signal including the acquired ID and the mail account acquired from the customer, and gives the authentication request signal to the communication unit 3. Then, the communication unit 3 transmits an authentication request signal to the authentication server 6 (S406).

  In the authentication server 6, when the authentication request signal is given from the cash exchange device 1D, the ID authentication unit 68 is based on the ID and mail account included in the authentication request signal and the information stored in the ID storage unit 65. An authentication process is performed to determine whether the ID is valid (S425).

  And the authentication result notification part 69 transmits the authentication signal containing ID and mail account contained in an authentication request signal, and an authentication result to the communication part 3 of cash exchange apparatus 1D of an authentication request source (S426).

  In the cash exchange apparatus 1D, the authentication signal received by the communication unit 3 is given to the authentication result acquisition unit 31, and the authentication result acquisition unit 31 acquires the authentication result included in the authentication signal (S407).

  If the authentication by the authentication server 6 is valid, the authentication result acquisition unit 31 stores the mail account and ID included in the authentication signal and the authentication result in association with the log history information 101 (S409).

  FIG. 26 is a configuration diagram of the log history information 101 according to the fourth embodiment. As shown in FIG. 26, the log history information 101 includes “No.” as a transaction serial number, “date and time information” indicating the date and time of transaction, and “currency unit” and “denomination” as information relating to “exchange banknotes”. And “total amount”, “exchange rate”, “currency exchange”, “currency unit”, “denomination” and “total amount”, “counterfeit ticket determination” indicating the determination result by the forged ticket determination unit 112, As information on “customer identification information”, “mail account”, “ID”, and “authentication result” are included in the items.

  For example, “No. 2” in FIG. 26 is assumed to be “currency unit: Chinese yuan”, “denomination: 100 yuan”, and “total amount: 1,000,000 yuan” of the exchange source banknote. The “exchange rate” at this time is “10 (yen / yuan)”. Then, the exchange bills are “total currency: 100,000 yen” with “currency unit: Japanese yen” and “denomination: 10,000 yen”. In this case, if the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket, the determination is “counterfeit ticket determination: ○”. Further, when the customer consents to the acquisition of personal information, “mail account: XX @ XX”, “ID: 222”, “authentication result: ◯ (valid)” included in the authentication signal from the authentication server 6 Indicates something.

  Thus, if customer specific information acquisition part 113D acquires a customer's personal information, a process will transfer to S104 and the exchange process control part 111 will perform the exchange process of S104-S108 (S104-S108).

  On the other hand, if the “don't accept” button 73 on the personal information acquisition request screen 70 is selected in S110 (S110), if the authentication by the authentication server 6 is not valid in S409 (S409), the process proceeds to S410. The exchange process control unit 111 does not permit the exchange process. That is, the exchange processing control unit 111 sends the exchange source banknotes stored in the temporary storage unit 152 to the deposit / withdrawal unit 151 and returns the exchange source banknotes (S410). When the exchange destination banknote withdrawn by the customer is received (S411), the process ends.

(D-3) Modified Embodiment of Third Embodiment In the above-described fourth embodiment, the case where the customer specifying information acquisition unit 113D acquires customer personal information based on the authentication result by the authentication server 6. Illustrated.

  However, the customer identification information acquisition unit 113D may have a function of any combination or all of the first embodiment, the second embodiment, and the third embodiment.

  For example, the cash exchange apparatus 1D may include a camera, and the customer identification information acquisition unit 113D may include the camera control unit 21 described in the first embodiment. As a result, the customer's face, upper body, etc. can be imaged by the camera, and the customer's personal information based on the authentication result by the authentication server 6 can be held as customer specifying information.

  Further, for example, the cash exchange apparatus 1D may include a camera and a scanner, and the customer specifying information acquisition unit 113D may include the camera control unit 21 and the scanner control unit 22 described in the first embodiment. As a result, the customer's face, upper body, etc. can be imaged by the camera, and the customer's personal information based on the authentication result by the authentication server 6 can be held as customer specifying information.

  Further, for example, the cash exchange apparatus 1D may include a biological information reading unit, or a camera, a scanner, and a biological information reading unit. In this case, the customer identification information acquisition unit 113D includes the biological information reading control unit 23, or the camera control unit 21, the scanner control unit 22, and the biological information reading control unit 23 described in the first and second embodiments. Anyway. As a result, the customer's physical characteristics or personal information such as camera images and self-certificates and the customer's physical characteristics are acquired, and the customer's personal information based on the authentication result by the authentication server 6 is used as customer specifying information. Can be held.

  Further, for example, the customer identification information acquisition unit 113D acquires the telephone number of the customer's mobile terminal in addition to the mail account of the customer's mobile terminal, and transmits an ID distribution request signal including the mail account and the telephone number to the authentication server 6. You may make it do. In this case, the authentication server can manage the ID by associating the mail account, the telephone number, and the ID. Therefore, the authentication rate for ID authentication can be further increased.

(D-4) Effects of the Fourth Embodiment As described above, according to the fourth embodiment, when a risk that a banknote deposited in a currency exchange transaction is detected as a forged ticket is detected, A user can be specified by inputting a mail account, issuing an authentication ID, and inputting the authentication ID.

(E) Other Embodiments Although various modified embodiments of the present invention have been described in the first to fourth embodiments described above, the following modified embodiments can also be applied to the present invention.

(E-1) In the 1st-4th embodiment mentioned above, the case where customer specific information acquisition part 113A-113D of control part 11A-11D acquires customer specific information from a customer was illustrated.

  The control units 11 </ b> A to 11 </ b> D may hold a forged ticket user list (so-called black list) in which customer identification information of a person who has previously used a forged ticket is collected. And control part 11A-11D collates the customer specific information acquired from the customer this time, and a forged ticket user list, and when it corresponds to a forged ticket user list, this exchange process is complete | finished (exchange rejection) You may make it do. As a result, an illegal act of exchanging a counterfeit ticket for a genuine ticket can be prevented.

(E-2) The control units 11A to 11D may hold an excellent user list (so-called white list) in which customer identification information of customers who frequently perform exchange processing is collected. In this case, control part 11A-11D collates the customer specific information acquired from the customer this time, and a good user list, and corresponds to a good user list, for example, FIG. 17 of 3rd Embodiment. You may make it abbreviate | omit a process and the process of FIG. 24 of 4th Embodiment.

  Moreover, you may make it control part 11A-11D hold | maintain the good user list | wrist which has specific ID paid out with respect to the good user beforehand. And control part 11A-11D displays the screen which inputs specific ID by S101 of FIG. 5 on the display part 12, performs collation with the input specific ID and a good user list, and the input specific ID is When registered in the good user list, the customer specific information input process may be omitted for the customer who is a good user.

(E-3) In the 1st-4th embodiment mentioned above, the case where a cash processing apparatus was a cash exchange apparatus was illustrated. However, the present invention can be widely applied to cash processing apparatuses that perform predetermined cash transactions in a method that cannot identify a customer. Here, “performing a predetermined cash transaction in a method in which a customer cannot be specified” means that the cash processing apparatus performs a predetermined cash transaction without acquiring information related to the customer such as card information and passbook information. To do. Therefore, the cash processing apparatus of the present invention can be widely applied to, for example, a cash processing apparatus that performs foreign remittance, in addition to the above-described cash exchange apparatus.

(E-4) In the first to fourth embodiments described above, the forged ticket determination unit 112 determines that the deposited banknote is a forged ticket, and the “don't accept” button 73 on the personal information acquisition request screen 70 is selected. In this case, the case where the exchanged banknotes that have been deposited are refunded is illustrated.

  However, if it is determined by the counterfeit ticket determination unit 112 that the deposited banknote is a counterfeit ticket with a high degree of accuracy, even if the “don't accept” button 73 on the personal information acquisition request screen 70 is not selected, the cash The processing device may take in the deposited banknote without refunding the deposited banknote (that is, a forged ticket). Thereby, the spreading | diffusion of the banknote determined to be a forged ticket with high accuracy can be prevented. Specifically, it can be realized by preparing a banknote cassette in which the cash processing apparatus can store a counterfeit ticket, and taking in the banknote determined to be a counterfeit ticket into the banknote cassette.

(E-5) In the above-described first to fourth embodiments, when a forged ticket is included in a part of the deposited banknote, all the deposited banknotes may be returned to the customer, or You may enable it to perform cash transactions using only the banknote determined not to be a forged ticket among the banknotes deposited.

  When all of the above-described deposited banknotes are returned to the customer, the transaction itself in the cash processing apparatus can be prevented from being performed by the processing described in the first to fourth embodiments.

  Moreover, when performing a cash transaction using only the banknote determined not to be a forged ticket among the deposit banknotes mentioned above, the control part of a cash processing apparatus acquires personal information similarly to the 1st-4th embodiment. Make a transaction with a request. When the “don't accept” button 73 is selected at the time of the personal information acquisition request, it is determined that the deposited banknote is equivalent to the banknote obtained by subtracting the banknote determined to be a counterfeit ticket (ie, the counterfeit ticket). It is also possible to make a transaction such as currency exchange using a banknote that has not been made, and return the banknote determined to be a forged ticket to the customer. At this time, the control unit of the cash processing apparatus may display a message indicating that the deposited banknote includes a forged ticket on the display unit.

  DESCRIPTION OF SYMBOLS 1A-1D ... Cash exchange apparatus, 11A-11D ... Control part, 111 ... Exchange processing control part, 112 ... Counterfeit ticket determination part, 113A-113D ... Customer specific information acquisition part, 21 ... Camera control part, 22 ... Scanner control part , 23 ... Biometric information reading control unit, 24 ... Phone number acquisition unit, 25 ... Phone number notification unit, 26 and 30 ... ID type notification unit, 27 and 31 ... Authentication result acquisition unit, 28 ... Mail account acquisition unit, 29 ... Mail account notification unit, 12 ... display unit, 13 ... input unit, 17 ... camera, 18 ... scanner, 19 ... biometric information reading unit, 153 ... discrimination unit, 6 ... authentication server, 61 and 66 ... ID issuing unit, 62 and 67 ... ID notification unit, 63 and 68 ... ID authentication unit, 64 and 69 ... authentication result notification unit, 65 ... ID storage unit.

Claims (10)

In a cash processing device that performs a predetermined cash transaction in a method that cannot identify a customer,
A determination means for determining whether or not a forged ticket is included in one or a plurality of deposited banknotes;
When it is determined by the determination means that the deposited banknote contains a counterfeit ticket, customer identification information acquisition control means for acquiring customer identification information;
A cash processing apparatus comprising: storage means for storing the customer specifying information and cash transaction information acquired by the customer specifying information acquisition control means in association with each other. Imaging means for imaging customers;
Proof information reading means for reading the proof information of the customer himself,
The customer identification information acquisition control means acquires information having image information captured by the imaging means and certification information read by the certification information reading means as the customer identification information. The cash processing apparatus according to claim 1. Comprising biometric information reading means for reading the physical characteristic information of the customer,
The cash processing according to claim 1 or 2, wherein the customer specifying information acquisition control means acquires information having the biological information read by the biological information reading means as the customer specifying information. apparatus. The cash processing apparatus is connected to an authentication means for performing an authentication process using the identification information distributed to the customer terminal,
The customer specific information acquisition control means is
A communication destination information acquisition unit for acquiring communication destination information of the customer terminal;
An identification information distribution request unit that makes an identification information distribution request including communication destination information of the customer terminal as a transmission destination of the identification information issued by the authentication unit to the authentication unit;
An authentication request unit that makes an authentication request including the input identification information to the authentication unit;
An authentication result acquisition unit for acquiring an authentication result using the identification information by the authentication unit from the authentication unit;
The cash processing according to claim 1, further comprising: a customer specifying information acquiring unit that acquires information including the communication destination information as the customer specifying information when the authentication result is valid. apparatus.   The cash processing apparatus according to claim 4, wherein the communication destination information of the customer terminal is a telephone number of the customer terminal.   6. The cash processing apparatus according to claim 4, wherein the communication destination information of the customer terminal is mail address information of the customer terminal.   The said customer specific information acquisition control means acquires the said customer specific information, after obtaining the consent which concerns on acquisition of the said customer specific information with respect to a customer, Any of Claims 1-6 characterized by the above-mentioned. The cash processing apparatus according to crab. Fraudulent information storage means for storing fraudulent information having fraudulent identification information of a person who has used a counterfeit ticket in the past;
8. The cash transaction ending means for ending cash transaction processing when the customer identification information acquired by the customer identification information acquisition control means corresponds to the unauthorized person information. The cash processing apparatus according to crab. User information storage means for storing user information having user specifying information for specifying a user who does not require acquisition of customer specifying information;
When the input information corresponds to the user information, a cash transaction control means for performing a cash transaction process without performing the customer identification information acquisition process by the customer identification information acquisition control means is provided. Item 9. A cash processing apparatus according to any one of Items 1 to 8. A cash processing apparatus that performs a predetermined cash transaction in a manner that cannot identify a customer; and
A customer terminal,
In a cash processing system comprising: an authentication device that performs authentication processing using identification information distributed to the customer terminal,
The cash processing device
A determination means for determining whether or not a forged ticket is included in one or a plurality of deposited banknotes;
When it is determined by the determination means that the deposited banknote contains a forged ticket, communication destination information acquisition means for acquiring communication destination information of the customer terminal;
An identification information distribution requesting unit that makes an identification information distribution request including communication destination information of the customer terminal as a transmission destination of the identification information issued by the authentication device to the authentication device;
The authentication device
Upon obtaining the identification information delivery request from the cash processing apparatus, identification information issuing means for issuing the identification information;
Identification information notifying means for notifying information including the identification information to the communication destination information included in the identification information delivery request,
The cash processing apparatus includes an authentication request unit that performs an authentication request including the input identification information to the authentication apparatus,
The authentication apparatus includes an authentication processing unit that performs an authentication process using the identification information included in the authentication request,
The cash processing device
Authentication result acquisition means for acquiring an authentication result using the identification information by the authentication device from the authentication device;
If the authentication result is valid, customer identification information acquisition means for acquiring information including the communication destination information as the customer identification information;
A cash processing system comprising: storage means for storing the customer identification information and cash transaction information acquired by the customer identification information acquisition means in association with each other.

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