JP2014219854A - Emergency transport support system and emergency support server - Google Patents

Abstract

PROBLEM TO BE SOLVED: To determine a destination hospital further immediately when taking a patient to a hospital by ambulance.SOLUTION: When an emergency message is dispatched via button operations of a slave nurse call unit 102, medical history information of a patient read by a reader 101 from a card 600 is transmitted to an emergency support server 400. The emergency support server 400, which determines a hospital 300 as the destination hospital 300 to which the patient is to be taken from the medical history information, notifies a mobile emergency terminal 201 of an ambulance 200 of the destination hospital 300 as well as makes a patient admission request to a hospital terminal 301 of the destination hospital 300. As a consequence, a hospital 300 in which a patient has medical history is automatically determined as the destination hospital 300 even if an emergency team who has arrived at a house 100 of the patient in response to an emergency message dose not make an oral inquiry to the patient.

Description

  The present invention relates to an emergency transport support system and an emergency support server used therefor, and is particularly suitable for use in a system that supports the identification of a destination hospital when a patient is transported to a hospital by an ambulance.

  Conventionally, when a patient or his / her family calls an ambulance from home, the arriving ambulance team can accept the patient / family by ascertaining the symptom from oral questions, checking the hospital that matches the symptom, and contacting the hospital. Specific hospitals were identified. For this reason, there is a problem that it takes time to specify the hospital of the transfer destination. In view of such a problem, an emergency transport support system has been proposed in which a transport destination hospital can be accurately identified in a short time (see, for example, Patent Document 1).

  In the technique described in Patent Document 1, a hospital management information database is provided in an emergency support server, and priority order adaptively set according to attribute information and receiving ability of a plurality of hospitals is managed by this database. When an ambulance acceptance request mail arrives from a mobile ambulance terminal of an ambulance, first select a hospital that meets the requested conditions from the first priority hospital group, and send an inquiry mail to the hospital. . The requesting mobile emergency terminal is notified of the attribute information of the hospital that has returned the acceptance mail in response to the inquiry mail by the notification mail.

JP 2007-128245 A

  However, in the system described in Patent Document 1, it is necessary for the arriving emergency team to transmit the emergency level, the sex and age of the patient, the current position and the symptom in the text of the emergency acceptance request mail as the transport conditions. . Therefore, it is the same as before that it is necessary to grasp the above transport conditions from oral questions to patients and families. Therefore, it is possible to shorten the time taken to identify the destination hospital after grasping the transportation conditions, but there is a problem that it still takes a lot of time to grasp the transportation conditions. .

  The present invention was made to solve such a problem, and when transporting a patient such as a suddenly ill person to a hospital by an ambulance, the transport destination hospital can be identified in a shorter time. With the goal.

  In order to solve the above-described problems, in the present invention, when an emergency report is made by operating a button of a nurse call slave unit, the patient's hospital history information read from the card by the reader is transmitted to the emergency support server. To do. The emergency support server identifies the hospital indicated by the hospital history information as the transport destination, transmits an acceptance request notification to the hospital terminal of the identified hospital, and also transports the hospital to the mobile emergency terminal of the ambulance. To be notified.

  According to the present invention configured as described above, based on the hospital history information of the patient read from the card by the reading device when the emergency report is made, the hospital with the hospitalization history or the hospital history is transported by the patient. The emergency support server automatically identifies the destination. Therefore, even if the ambulance arrives at the patient's home and the arriving ambulance team does not make an oral question to the patient or family, the destination hospital can be accurately identified. As a result, when the patient is transported to the hospital by an ambulance, the time required to specify the transport destination hospital can be greatly reduced.

It is a figure which shows the example of whole structure of the emergency conveyance assistance system by this embodiment. It is a block diagram which shows the function structural example of the nurse call cordless handset which comprises the emergency conveyance assistance system by this embodiment, a mobile emergency terminal, a hospital terminal, and an emergency support server. It is a flowchart which shows the operation example of the emergency conveyance assistance system by this embodiment.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a diagram illustrating an example of the overall configuration of an emergency transport support system according to the present embodiment. As shown in FIG. 1, the emergency transport support system according to the present embodiment connects a patient's home 100, an ambulance 200, a hospital 300, and an emergency support server 400 via communication networks 501 and 502. Consists of. Although illustration is omitted, there are a plurality of homes 100, ambulances 200, and hospitals 300.

  The home 100 includes a reader (reading device) 101 that reads a card 600 that records hospital history information about hospitalization or hospitalization of a patient, and a nurse call child that makes an emergency report (call 119) in response to an operation of a button (not shown). Machine 102. The reader 101 supplies the hospital history information read from the card 600 to the nurse call slave device 102. The nurse call slave device 102 is connected to a communication network such as the Internet 501 and can transmit the hospital history information read by the reader 101 to the Internet 501.

  Here, the hospital history information includes at least information of a patient name, a hospital name where hospitalization or hospitalization was performed, and a hospitalization date or hospitalization date. Note that any information that can identify the patient and the hospital may be used, so that a predetermined patient ID may be used instead of the patient name, or a predetermined hospital ID may be used instead of the hospital name. The hospital history information may further include information such as symptoms when hospitalized or hospitalized in addition to attribute information such as the sex and age of the patient.

  The nurse call cordless handset 102 also includes a microphone and a speaker (both shown) used when a patient makes a call through the telephone line between the above-described emergency call button and the fire department operator who responds to the call. Z).

  The ambulance 200 is provided with a mobile ambulance terminal 201 that is used by a boarded ambulance team. The mobile emergency terminal 201 is connected to the radio base station 502 by radio. The radio base station 502 is connected to the Internet 501. Thereby, the mobile emergency terminal 201 is configured to be connectable to the Internet 501 even when the ambulance 200 is moving.

  The hospital 300 includes a hospital terminal 301 used by doctors, nurses, office workers, and the like, a reader / writer 302 that reads and writes hospital history information to the card 600, and a patient who has a history of hospitalization or hospital visit. A history database 303 in which hospital history information is recorded for each patient is provided. When the hospital history information is recorded on the card 600, the reader / writer 302 records the same hospital history information in the history database 303. The hospital history information recorded in the history database 303 can be appropriately displayed on the hospital terminal 301.

  The emergency support server 400 is configured to be connectable via the Internet 501 to the nurse call cordless handset 102 at home 100, the mobile emergency terminal 201 of the ambulance 200, and the hospital terminal 301 of the hospital 300. The emergency support server 400 is installed in a fire department or the like that receives the 119 report.

  FIG. 2 is a block diagram illustrating a functional configuration example of the nurse call slave device 102, the mobile emergency terminal 201, the hospital terminal 301, and the emergency support server 400 that configure the emergency transport support system according to the present embodiment. As shown in FIG. 2, the nurse call slave device 102 includes an emergency notification unit 11 and a history information transmission unit 12 as its functional configuration. The mobile emergency terminal 201 includes a transport destination receiving unit 21 and a display control unit 22 as its functional configuration.

  The hospital terminal 301 includes an acceptance request receiving unit 31, a display control unit 32, an input control unit 33, and an acceptance / rejection information transmitting unit 34 as functional configurations. Further, the emergency support server 400 includes, as its functional configuration, a history information receiving unit 41, a transport destination specifying unit 42, an acceptance request transmitting unit 43, a transport destination notifying unit 44, an acceptability information receiving unit 45, an ambulance specifying unit 46, and an input. A control unit 47 is provided.

  Each functional block shown in FIG. 2 can be configured by any of hardware, DSP (Digital Signal Processor), and software. For example, when configured by software, each of the functional blocks is actually configured by including a CPU, RAM, ROM, and the like of a computer, and is realized by operating a program stored in the RAM or ROM. The program may be stored in another recording medium such as a hard disk or a semiconductor memory.

  The emergency report unit 11 of the nurse call slave unit 102 makes an emergency report (119 report) to the fire department when a button (not shown) for emergency report is operated by a patient or his / her family. This 119 notification is made using a telephone line (not shown). The history information transmission unit 12 transmits the hospital history information read from the card 600 by the reader 101 to the emergency support server 400 when an emergency report is made by the emergency notification unit 11 in response to the operation of the button.

  Specifically, the patient performs an operation of causing the reader 101 to read the card 600 after operating a button (not shown) of the nurse call slave device 102 to make an emergency report. Then, the nurse call slave device 102 acquires the hospital history information read from the card 600 from the reader 101 and transmits it to the emergency support server 400 via the Internet 501.

  In the emergency support server 400, hospital history information is sent from the Internet 501 when an emergency report is made via a telephone line. At this time, if the hospital history information is displayed on a monitor (not shown), the fire department operator calls the patient while viewing the hospital history information displayed on the monitor, so that the patient and the hospital history information that have been reported Can be confirmed.

  The history information receiving unit 41 of the emergency support server 400 receives the hospital history information transmitted by the history information transmitting unit 102 of the nurse call slave device 102. The transport destination specifying unit 42 specifies the hospital indicated by the hospital history information received by the history information receiving unit 41 as the patient transport destination hospital. Here, when there are a plurality of hospitals indicated as hospitalization history or hospital history by the hospital history information, the transport destination specifying unit 42 selects a hospital with the latest hospitalization history or hospital history among the plurality of hospitals as the transport destination. Identify as a hospital.

  The acceptance request transmitting unit 43 transmits a notification (acceptance request notification) for requesting patient acceptance to the hospital terminal 301 of the hospital identified as the transport destination by the transport destination specifying unit 42. The acceptance request notification includes, for example, a patient name that is one of hospital history information. If the hospital history information includes attribute information such as the gender and age of the patient and information such as symptoms, it is preferable to include these information in the acceptance request notification.

  The acceptance request notification can be performed using means such as e-mail. The emergency support server 400 stores table information in which a plurality of hospitals 300 are associated with the mail addresses of the hospital terminals 301 respectively installed therein. The acceptance request transmitting unit 43 specifies the mail address of the hospital specified as the transfer destination by collating the table information with the hospital name indicated by the hospital history information for the hospital specified by the transfer destination specifying unit 42.

  The acceptance request receiving unit 31 of the hospital terminal 301 receives the acceptance request notification transmitted by the acceptance request transmitting unit 43 of the emergency support server 400. The acceptance request receiving unit 31 supplies the received acceptance request notification to the display control unit 32. The display control unit 32 displays the contents of the acceptance request notification received by the acceptance request receiving unit 31 on a monitor (not shown) of the hospital terminal 301.

  An operator such as a doctor, nurse, or office worker who uses the hospital terminal 301 can confirm that there has been a patient acceptance request by looking at the monitor. Here, if the acceptance request notification contains information on the patient's attributes and information on the symptoms at the time of hospitalization or hospitalization in addition to the patient name, it is also displayed on the monitor, so It is possible to easily confirm which patient has received the reception request notification.

  The hospital 300 that has received the acceptance request notification determines whether or not the patient can be accepted. Then, acceptability information indicating whether or not acceptance is accepted is input to the hospital terminal 301 by the operator through an operation on an operation unit (not shown). If acceptance is possible, information indicating acceptance is entered. The input control unit 33 receives acceptability information input through an operation on the operation unit and supplies it to the acceptability information transmission unit 34.

  The acceptance / rejection information transmission unit 34 transmits the acceptance / rejection information input through the input control unit 33 to the emergency support server 400 as a response to the acceptance request notification received by the acceptance request reception unit 31. The acceptance / rejection information reception unit 45 of the emergency support server 400 receives the acceptance / rejection information transmitted by the acceptance / rejection information transmission unit 34 of the hospital terminal 301.

  The transport destination notifying unit 44 of the emergency support server 400 notifies the transport first aid terminal 201 of the ambulance 200 of the transport destination hospital specified by the transport destination specifying unit 42 (for example, the hospital name included in the hospital history information). . Here, the transport destination notifying unit 44 transports the ambulance 200 to the mobile ambulance terminal 201 only when the acceptability information received by the acceptability information receiving unit 45 indicates that the patient acceptance is accepted. It is preferable to notify the previous hospital.

  The transport destination receiving unit 21 of the mobile emergency terminal 201 receives information (hospital name) on the transport destination hospital notified by the transport destination notifying unit 44 of the emergency support server 400. The display control unit 22 of the mobile emergency terminal 201 displays the hospital name of the transport destination received by the transport destination receiving unit 21 on a monitor (not shown) of the mobile emergency terminal 201. Thereby, the ambulance team using the mobile emergency terminal 201 can confirm the hospital where the patient has accepted acceptance by looking at the monitor.

  The ambulance specifying unit 46 specifies the ambulance 200 dispatched in response to an emergency report from the nurse call slave unit 102. The ambulance 200 is identified by, for example, an operator of a fire department responding to an emergency report through an operation on an operation unit (not shown) of the emergency support server 400. The input control unit 43 receives ambulance specifying information input through an operation on the operation unit and supplies it to the ambulance specifying unit 46.

  The transport destination notification unit 44 notifies the transport emergency terminal 201 mounted on the ambulance 200 specified by the ambulance specifying unit 46 of the transport destination hospital. This notification can be performed using means such as e-mail. The emergency support server 400 stores table information in which a plurality of ambulances 200 are associated with e-mail addresses of the mobile emergency terminals 201 installed therein. The transport destination notifying unit 44 specifies the mail address corresponding to the ambulance 200 specified by the ambulance specifying unit 46 by checking the table information.

  FIG. 3 is a flowchart showing an operation example of the emergency transport support system according to the present embodiment configured as described above. Note that the flowchart shown in FIG. 3 starts when the patient or his / her family operates a button of the nurse call slave unit 102.

  When a button (not shown) of the nurse call cordless handset 102 is operated by a patient or his / her family, the emergency reporting unit 11 sends an emergency report to the fire department (step S1). Thereafter, when the card 600 is read by the reader 101 (step S2), the history information transmitting unit 12 transmits the hospital history information read by the reader 101 to the emergency support server 400 (step S3).

  In the emergency support server 400, the transport destination identifying unit 42 identifies the hospital indicated by the hospital history information transmitted from the nurse call slave device 102 as the hospital of the patient transport destination (step S4). Here, when there are a plurality of hospitals indicated as hospitalization history or hospital histories by the hospital history information, the transport destination identifying unit 42 identifies a hospital having the latest hospitalization history or hospital history as a transport destination hospital.

  Next, the acceptance request transmitting unit 43 transmits an acceptance request notification to the hospital terminal 301 of the hospital specified as the transport destination by the transport destination specifying unit 42 (step S5). In the hospital terminal 301 that has received the acceptance request notification, the display control unit 32 displays the contents of the acceptance request notification on a monitor (not shown) of the hospital terminal 301 (step S6). An operator such as a doctor, nurse, or office worker who looks at the display on the monitor determines whether or not the patient can be accepted.

  Thereafter, when acceptability information is input to the hospital terminal 301 by the operator of the hospital 300 (step S7), the acceptability information transmission unit 34 transmits the input acceptability information to the emergency support server 400 ( Step S8). When the emergency support server 400 receives acceptance / rejection information from the hospital terminal 301, the transfer destination notification unit 44 determines whether or not acceptance of patient acceptance is indicated by the acceptance / rejection information (step S9).

  Here, when it is indicated that the acceptance of the patient is accepted, the ambulance specifying unit 46, based on the information input by the input control unit 43 through the operation on the operation unit of the emergency support server 400, the nurse call cordless handset 102. The ambulance 200 dispatched in response to the emergency report is identified (step S10). Then, the transfer destination notifying unit 44 notifies the moving emergency terminal 201 of the ambulance 200 of the transfer destination hospital specified by the transfer destination specifying unit 42 in step S4 (step S11).

  The display control unit 22 of the mobile emergency terminal 201 displays the name of the transport destination hospital notified by the transport destination notification unit 44 of the emergency support server 400 on a monitor (not shown) of the mobile emergency terminal 201 (step S12). Thereby, the ambulance team using the mobile emergency terminal 201 can confirm the hospital where the patient has accepted acceptance by looking at the monitor.

  On the other hand, when it is determined in step S9 that the acceptance / impossibility information does not indicate that the patient acceptance is accepted, the transport destination specifying unit 42 adds other information to the hospital history information transmitted from the nurse call slave unit 102. It is determined whether or not a hospital is included (step S13). If another hospital is included in the hospital history information, the process returns to step S4. In this case, the transport destination specifying unit 42 again specifies a hospital having the latest hospitalization history or hospital visit history from among the other hospitals as the transport destination hospital. Thereafter, the same processing is performed.

  In step S13, when it is determined that the other hospitals are not included in the hospital history information, the transport destination specifying unit 42 can find an acceptable hospital from hospitals with hospitalization history or hospital history. If not, a message to that effect is displayed on the monitor of the emergency support server 400 (step S14). In this case, the staff of the fire department in which the emergency / rescue support server 400 is installed searches for the transport destination hospital by a conventional human technique and notifies the ambulance 200 of the result.

  Note that a message indicating that the delivery destination hospital could not be found may be transmitted from the emergency support server 400 to the mobile emergency terminal 201 of the ambulance 200, and the message may be displayed on the monitor of the mobile emergency terminal 201. In this case, an ambulance team on board the ambulance 200 searches for a destination hospital by a conventional human technique.

  As described above in detail, in this embodiment, when an emergency report is made by operating the button of the nurse call slave unit 102 installed in the home 100, the patient 101 is hospitalized or read from the card 600 by the reader 101. The hospital history information related to the hospital visit is transmitted to the emergency support server 400. Then, in the emergency support server 400, the hospital 300 indicated by the hospital history information is specified as a patient transport destination, an acceptance request notification is transmitted to the hospital terminal 301 of the specified hospital 300, and the ambulance 200 is moved. The emergency terminal 201 is notified of the destination hospital 300.

  According to the present embodiment configured as described above, there is no notification to the mobile emergency terminal 201 of the ambulance 200 between the time when the emergency report is made and the time when the transport destination hospital 300 is specified. Based on the patient's hospital history information read from the card 600 by the reader 101 when the report is made, the emergency support server 400 automatically identifies the hospital 300 with the hospitalization history or hospital history as the patient transport destination. Is done.

  Therefore, even if the ambulance 200 arrives at the patient's home 100 and the arriving ambulance team does not make a verbal question or the like to the patient or family, the transport destination hospital 300 can be accurately identified. As a result, when the patient is transported to the hospital 300 by the ambulance 200, the time required to identify the transport destination hospital 300 can be significantly reduced.

  In most cases, it can be expected that the ambulance 200 will identify the destination hospital 300 before it arrives at the patient's home 100. In addition, since there is a patient chart in the specified hospital 300, the hospital 300 can make appropriate preparations until the patient is transported, and the patient can be treated quickly and accurately. The possibility that it can be increased.

  In the above embodiment, when there are a plurality of hospitals indicated as hospitalization history or hospital history by the hospital history information, the hospital 300 having the latest hospitalization history or hospital history is specified as the transport destination. . Since there is a high possibility that there is a causal relationship between the symptoms when the patient was hospitalized most recently and the symptoms that caused this emergency report, the hospital 300 with the most recent hospitalization history or hospital history is transported. By specifying as the destination, a more accurate hospital 300 can be specified.

  Even if the hospital with the most recent hospitalization history or outpatient history cannot help accepting the patient depending on the situation at that time, in this embodiment, the other hospital indicated by the hospital history information It is specified as a transport destination. As a result, even in a situation where it is not possible to accept at the first hospital contacted, it is possible to greatly reduce the time and effort required to find another acceptable hospital.

  Further, in the above embodiment, only when the acceptance acceptance notification is returned from the hospital terminal 301 in response to the acceptance request notification transmitted from the emergency support server 400 to the hospital terminal 301, the mobile emergency of the ambulance 200 from the emergency support server 400. The terminal 201 is notified of the destination hospital 300. As a result, the ambulance 200 can be notified of the hospital 300 that has been identified as reliably transportable, so that it is possible to avoid a situation where the hospital 300 that has arrived refuses to accept.

  In the above embodiment, the mobile emergency terminal 201 of the ambulance 200 has the functions of the history information receiving unit 41, the transport destination specifying unit 42, the acceptance request transmitting unit 43, and the acceptance / rejection information receiving unit 45 provided in the emergency support server 400. You may do it. In this case, the emergency support server 400 transfers the hospital history information transmitted from the nurse call slave device 102 to the mobile emergency terminal 201 of the ambulance 200 specified by the ambulance specifying unit 46. And the hospital 300 of a conveyance destination is specified in the mobile emergency terminal 201, An acceptance request notification is transmitted, and it waits for the reply of acceptance information. In this case, the transport destination notification unit 44 of the emergency support server 400 is not necessary.

  In the above embodiment, when the patient's hospital history information is sent from the nurse call slave unit 102 to the emergency support server 400 together with the emergency report, the hospital 300 that is a candidate for the patient's transport destination is specified and the acceptance request notification is made. However, the present invention is not limited to this.

  For example, a staff of a fire department where the emergency support server 400 is installed collates the content of a conversation with a patient in response to an emergency report and the content of hospital history information displayed on a monitor. Then, the processing of the transport destination specifying unit 42 may be started when the staff confirms that the hospital history information is that of the patient related to the report and the staff performs a button operation of the transport destination specifying instruction. In this way, when a plurality of emergency reports are made almost simultaneously, it is possible to avoid a situation in which the patient 300 is mistaken and the destination hospital 300 is specified.

  In addition, each of the above-described embodiments is merely an example of implementation in carrying out the present invention, and the technical scope of the present invention should not be construed in a limited manner. In other words, the present invention can be implemented in various forms without departing from the spirit or main features thereof.

DESCRIPTION OF SYMBOLS 11 Emergency reporting part 12 History information transmission part 21 Transport destination receiving part 31 Acceptance request receiving part 34 Acceptance acceptance / rejection information transmitting part 41 History information receiving part 42 Transport destination specifying part 43 Acceptance request transmitting part 44 Transport destination notifying part 45 Acceptance acceptance information receiving Department 46 Ambulance Identification Department

Claims (7)

A reading device that reads a card that records hospital history information related to hospitalization or hospital visits, a nurse call cordless handset that reports an emergency according to the operation of a button, a mobile emergency terminal installed in each of a plurality of ambulances, Emergency transport support provided with a hospital terminal installed in each of a plurality of hospitals, the nurse call slave, the mobile emergency terminal, and an emergency support server that can be connected to the hospital terminal via a communication network A system,
A transport destination identifying unit that identifies the hospital indicated by the hospital history information read from the card by the reader as a transport destination hospital when an emergency report is made in response to the operation of the button; ,
An emergency transport support system, comprising: an acceptance request transmission unit that transmits an acceptance request notification to a hospital terminal of a hospital identified by the transport destination identification unit. The nurse call slave unit, when an emergency report is made in response to the operation of the button, a history information transmission unit that transmits the hospital history information read from the card by the reader to the emergency support server With
The emergency support server includes a history information receiving unit that receives the hospital history information transmitted by the history information transmitting unit,
The transport destination identifying unit;
The acceptance request transmitter,
The emergency transport support system according to claim 1, further comprising: a transport destination notifying unit that notifies the mobile emergency terminal of the ambulance of the transport destination hospital specified by the transport destination specifying unit. When there are a plurality of hospitals indicated as hospitalization histories or hospital histories by the hospital history information, the transport destination specifying unit selects a hospital with the latest hospital histories or hospital histories from among the hospitals. The emergency transport support system according to claim 1 or 2, wherein the emergency transport support system is specified as a hospital. The hospital terminal includes an acceptance / rejection information transmission unit that transmits acceptance / rejection information indicating whether or not a patient can be accepted to the emergency support server as a response to the acceptance request notification transmitted by the acceptance request transmission unit,
The emergency support server further includes an acceptance / rejection information receiving unit that receives the acceptance / rejection information transmitted by the acceptance / rejection information transmission unit,
The transport destination notifying unit is only required to accept the patient acceptance by the acceptability information received by the acceptability information receiving unit, and the transport destination hospital for the ambulance mobile ambulance terminal. The emergency transport support system according to claim 2, wherein: The emergency support server further includes an ambulance specifying unit for specifying an ambulance dispatched in response to the emergency report,
The emergency transport support system according to claim 2, wherein the transport destination notifying unit notifies the transport destination hospital to a mobile emergency terminal mounted on the ambulance identified by the ambulance identifying unit. The nurse call slave unit, when an emergency report is made in response to the operation of the button, a history information transmission unit that transmits the hospital history information read from the card by the reader to the emergency support server With
The emergency support server includes a history information transfer unit that transfers the hospital history information transmitted by the history information transmission unit to the mobile emergency terminal,
The mobile emergency terminal includes a history information receiving unit that receives the hospital history information transferred by the history information transfer unit,
The transport destination identifying unit;
The emergency transport support system according to claim 1, further comprising the acceptance request transmission unit. Reading device that reads cards that record hospital history information related to patient hospitalization or hospital visits, nurse call slaves that provide emergency reports in response to button operations, mobile ambulance terminals installed in ambulances, and multiple hospitals Used in an emergency transport support system comprising hospital terminals installed in each of them, the nurse call cordless handset, the mobile emergency terminal, and an emergency support server that can be connected to the hospital terminal via a communication network. The above emergency support server,
A history of receiving the hospital history information read from the card by the reader and transmitted from the nurse call slave when an emergency report is made in response to the operation of the button of the nurse call slave. An information receiver;
A destination identifying unit that identifies the hospital indicated by the hospital history information received by the history information receiving unit as a destination hospital;
An acceptance request transmitting unit that transmits an acceptance request notification to the hospital terminal of the hospital identified by the transport destination identifying unit;
An emergency support server, comprising: a transport destination notifying unit that notifies the transport emergency terminal of the ambulance of the transport destination hospital specified by the transport destination specifying unit.

Images