JP2014178803A5

JP2014178803A5 -

Info

Publication number: JP2014178803A5
Application number: JP2013051314A
Authority: JP
Filing date: 2013-03-14
Publication date: 2016-03-31
Anticipated expiration: 2033-03-14

Description

本発明は、画像形成装置の管理情報を受信して前記管理情報に係る通知を行う監視サービスを実行する中央監視装置と、前記画像形成装置の管理情報を前記中央監視装置に送信する監視装置とを有する監視システムであって、前記監視装置は、前記画像形成装置から管理情報を受信する受信手段と、前記受信に応じて、前記監視サービスが停止中であるか否かを判定する判定手段と、前記監視サービスが停止中でないと判定された際には、前記受信した管理情報を前記中央監視装置に送信する送信手段と、前記監視サービスが停止中であると判定された際には、所定の条件に従って、前記受信した管理情報に関する通知を行う通知手段と、前記監視サービスが停止中であると判定された際には、前記受信した管理情報を前記中央監視装置に送信することなく格納する格納手段と、を有し、前記監視サービスが停止中でないと判定された際には、前記通知手段による前記受信した管理情報に関する通知が行われないことを特徴とする。 The present invention relates to a central monitoring apparatus that executes a monitoring service that receives management information of an image forming apparatus and notifies the management information, and a monitoring apparatus that transmits management information of the image forming apparatus to the central monitoring apparatus. The monitoring apparatus includes: a receiving unit that receives management information from the image forming apparatus; and a determining unit that determines whether the monitoring service is stopped according to the reception. A transmission means for transmitting the received management information to the central monitoring device when it is determined that the monitoring service is not stopped, and a predetermined time when it is determined that the monitoring service is stopped. In accordance with the above conditions, a notification means for notifying the received management information, and when the monitoring service is determined to be stopped, the received management information is sent to the central monitoring device. Anda storage unit for storing without, the monitoring service when it is determined not to be stopped, characterized in that the notification about the management information thus received by the notification means is not performed.

Claims

A monitoring system having a central monitoring apparatus that executes a monitoring service that receives management information of the image forming apparatus and notifies the management information, and a monitoring apparatus that transmits management information of the image forming apparatus to the central monitoring apparatus Because
The monitoring device
Receiving means for receiving management information from the image forming apparatus;
Determining means for determining whether or not the monitoring service is stopped in response to the reception;
When it is determined that the monitoring service is not stopped, transmission means for transmitting the received management information to the central monitoring device;
A notification means for notifying the received management information according to a predetermined condition when it is determined that the monitoring service is stopped;
When it is determined that the monitoring service is stopped, storage means for storing the received management information without transmitting it to the central monitoring device;
Have
When it is determined that the monitoring service is not stopped, the notification unit does not notify the received management information.

The monitoring device
Setting means for setting information indicating notification by the notification means in the received management information;
The transmission means transmits the stored management information to the central monitoring device after resuming the monitoring service,
The central monitoring apparatus does not perform notification related to the management information when the information indicating the notification is set in the management information transmitted by the transmission unit. The monitoring system described.

The setting unit is configured to set information of a notification destination notified by the notification unit in the received management information,
Even when the information indicating the notification completion is set in the management information transmitted by the transmission unit, the central monitoring device indicates that the notification destination information set in the management information is the monitoring service. 3. The monitoring system according to claim 2, wherein a notification related to the management information is made when the destination is different from the notification destination.

When the notification means corresponds to the monitoring service stop period set in the monitoring device, the notification means notifies the preset notification destination for maintenance, and when it does not correspond to the monitoring service stop period, The monitoring system according to any one of claims 1 to 3, wherein a notification is made to a preset notification destination when a failure occurs.

The management information includes at least one of setting information of the image forming apparatus, operating state information of the image forming apparatus, wear level information of consumables provided in the image forming apparatus, and counter information included in the image forming apparatus. The monitoring system according to any one of claims 1 to 4, further comprising:

When the operating condition information included in the received management information corresponds to a value indicating the occurrence of a failure, the predetermined condition is a value or threshold value indicating that the consumable consumption information included in the received management information indicates that the consumable is out The monitoring system according to claim 5, wherein the monitoring system is conditional on at least one of cases in which the value exceeds.

The monitoring system according to claim 1, wherein the monitoring device is provided in the image forming apparatus.

A monitoring system having a central monitoring apparatus that executes a monitoring service that receives management information of the image forming apparatus and notifies the management information, and a monitoring apparatus that transmits management information of the image forming apparatus to the central monitoring apparatus Control method,
Executed by the monitoring device;
A receiving step of receiving management information from the image forming apparatus;
A determination step of determining whether or not the monitoring service is stopped in response to the reception;
When it is determined that the monitoring service is not stopped, a transmission step of transmitting the received management information to the central monitoring device;
A notification step of notifying the received management information according to a predetermined condition when it is determined that the monitoring service is stopped;
When it is determined that the monitoring service is stopped, the storing step of storing the received management information without transmitting it to the central monitoring device;
Have
When it is determined that the monitoring service is not stopped, a notification regarding the received management information in the notification step is not performed.