JP2014164710A - Communication terminal and medical information management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To allow for a notification of an emergency-care even when it is estimated that an operation does not function in a remote center transmitting emergency-care information.SOLUTION: A communication terminal 3 to be owned by a user and receiving medical information on the user from a remote management center 4 at a time of emergency comprises: a communication section that communicates with the remote management center 4 and other communication terminals via a network 6; an operation section that has emergency-care input means for receiving an emergency-care input, and performs an operation input; a storage section 10 that preliminarily stores information on a user as user information; a location acquisition section that acquires a current location; a communication control section that, when the emergency-care input is received, transmits an emergency-care signal including the current location to the management center; and a failure-time notification section that, when a voice call or the medical information is not received from the management center within a predetermined time since a transmission of the emergency-care signal to the management center is completed, notifies a preliminarily registered second notification destination of the current location and the user information.

Description

  The present invention relates to a communication terminal and a medical information management system capable of making an emergency report even when it is estimated that an emergency signal from a user is not transmitted to a scheduled remote center.

  Conventionally, in the field of emergency medical care, when dealing with patients such as sick people and injured people, it is difficult to obtain appropriate information about the patient's medical history and the drugs used, and this makes it difficult to make decisions when performing first aid. there were.

  With regard to such a problem, in Patent Document 1, a user registers his / her hospital visit and medication information in advance in the database of the health information management center, and when an emergency situation occurs, the center is detected by detecting abnormalities in a push button or a heart rate monitor. It is proposed that the center operator make a 119 report, and that the registration information of the user be sent from the center to the passers-by around the user and the emergency personnel who arrived at the site. ing. (For example, paragraphs 0006, 0019, 0025, and 0030)

JP 2003-111735 A

  The system of Patent Document 1 discloses a system in which an operator confirms the condition of a user at a health information management center that has received an emergency signal and then reports 119 (for example, paragraphs 0025 and 0030). This is effective in that it is possible to prevent the needless 119 notification.

However, the system of Patent Document 1 has a problem in that no consideration is given to the case where the operation of the center based on the emergency signal does not function as scheduled.
For example, when a situation occurs in which the emergency signal from the portable terminal does not reach the center due to some trouble such as congestion on the center side, the system of Patent Document 1 cannot transmit the emergency signal until the trouble is recovered. There is a fear.

  Even if an emergency signal from a portable terminal can be transmitted to the center side, a response to the emergency signal from the operation on the center side due to a problem in the system or due to a human problem of an operator. Processing may be leaked. As a result, there is a possibility that problems such as confirmation for the user who has reported the emergency abnormality and the processing of the 119th notification may not be performed or may be delayed.

  In the emergency field, it is desirable to implement a fail-safe function that does not leave the user in an emergency state even if such a problem occurs. The present invention has been made in view of the above problems, and a communication terminal capable of making an emergency call even when it is assumed that a planned operation is not functioning in a remote center that transmits information during an emergency, and The purpose is to provide a medical information management system.

  In order to achieve the above object, a communication terminal according to the present invention is a communication terminal that is possessed by a user and transmits an emergency signal to a remote management center at the time of emergency, and the remote management center and others via a network. A communication unit that communicates with the communication terminal, an operation unit having an emergency input unit that receives an emergency input, a storage unit that stores user information in advance as user information, a position acquisition unit that acquires a current position, A communication control unit that transmits an emergency signal including the current position to the management center when the emergency input is received, and the emergency signal from the management center within a predetermined time after the transmission of the emergency signal to the management center is completed. If the reception information responding to is not received, a failure notification unit is provided for reporting the current location and the user information to a pre-registered second notification destination.

  Further, in the communication terminal according to the present invention, the communication control unit determines that the transmission is completed when receiving the confirmation response signal related to the transmission from the network at the time of transmitting the emergency signal, and the failure notification means includes the confirmation response If the reception information in response to the emergency signal is not received from the management center during the predetermined time after receiving the signal, the second notification destination may be notified.

  Furthermore, in the communication terminal of the present invention, the communication unit can communicate via the network by a plurality of communication methods, and the communication control unit sends an acknowledgment signal from the management center when transmitting the emergency signal. The transmission process continues until reception, and the failure notification unit communicates differently from the transmission method of the emergency signal if the transmission is not completed within a second predetermined time after the communication control unit starts transmitting the emergency signal. The current location and the user information may be reported to the second report destination by a method.

  The medical information management system according to the present invention further includes a communication terminal possessed by the user and a center device communicating with the communication terminal, and the medical information of the user is transmitted from the center device to the communication terminal during emergency. A medical information management system for transmitting, wherein the communication terminal communicates with the remote center device and other communication terminals, and communicates with the center device and other communication terminals to acquire received information. Unit, an operation unit having an emergency input means for receiving an emergency input, a display unit for displaying information, a storage unit for storing user information in advance as user information, and a position acquisition unit for acquiring a current position A communication control unit that transmits an emergency signal including the current position to the center device when the emergency input is received, and within a predetermined time after the transmission of the emergency signal to the center device is completed. If there is no incoming voice call from the center device or reception of the medical information, the center device comprises a failure time reporting unit for reporting the current location and the user information to a pre-registered second reporting destination. Includes a user identification information storage unit that associates the communication terminal with the user in advance, a display unit that displays the identification information of the corresponding user when the emergency signal is received from the communication terminal, and the user A medical information storage unit that stores medical information for each, a medical information processing unit that transmits the medical information of a user corresponding to the communication terminal to the communication terminal when the emergency signal is received from the communication terminal, It is provided with.

  According to the present invention, in a communication terminal possessed by a user, when an emergency signal is transmitted, if a response from the center is monitored and there is no normal response, an emergency report such as 119 is sent to a report destination other than the center. Can be done. Thereby, even if it is estimated that a scheduled operation is not functioning in a remote center that transmits information during an emergency, an emergency report can be made, and the reliability of the system during an emergency can be ensured.

The figure which shows the whole structure of the medical information management system of this invention The block diagram which shows the structure of the portable terminal in this invention The block diagram which shows the structure of the center apparatus in this invention The sequence diagram which shows operation | movement of the medical information management system of this invention The flowchart which shows the process which the portable terminal of this invention determines the necessity for the report to a 2nd report destination. The sequence diagram which shows operation | movement of the medical information management system of this invention

Embodiments of the present invention will be specifically described below with reference to the drawings.
In the present embodiment, the emergency medical information of the user is registered in advance at a remote management center and provided to the user so that the emergency information can be referred to. A medical information management system that provides user emergency medical information to the site will be described as an example.

  First, the overall configuration of the medical information management system 1 of the present embodiment will be described. FIG. 1 is a diagram showing a configuration of a medical information management system 1. As shown in FIG. 1, the medical information management system 1 includes a mobile terminal 3 as a communication terminal possessed by a user 2 and a management center 4 that manages emergency medical information of the user 2. The mobile terminal 3 and the management center 4 are configured to be able to communicate with each other via a network 6 (public telephone network, Internet, mobile phone network).

  The portable terminal 3 transmits an emergency signal to the management center 4 by performing an emergency operation when it is carried by the user and the user becomes unwell. In addition, the user can send a medical consultation signal to the management center via the portable terminal 3 to perform health consultation. Hereinafter, in the present embodiment, a mobile phone equipped with an e-mail client function will be described as an example of the mobile terminal 3, but the present invention is not limited to this and may be an information device such as a personal computer.

  The management center 4 is a facility operated by an organization (such as a security company) that provides an emergency response service when an emergency such as an emergency call occurs to a plurality of users 2. When the center device 5 arranged in the management center 4 receives the request signal from the mobile terminal 2, the center device 5 identifies the user of the mobile terminal by referring to the database using the identification information of the mobile terminal included in the request signal as a clue. Perform operations according to the type of signal. The center device 5 includes a first reception desk 8 that receives an emergency signal among the request signals, and a second reception desk 9 that receives a request signal other than the emergency signal, as the reception desk 7 that receives the request signal. The center device 5 has a database in which the user 2 and the mobile terminal 3 are associated with each other, and a database that stores emergency medical information as medical information of the user used in emergency. In the present embodiment, a medical consultation signal and an information update signal will be described as an example of a request signal other than the emergency signal.

In the present embodiment, an example will be described in which the first reception desk 8 and the second reception desk 9 have different communication addresses, and these communication addresses are preset in the mobile terminal 3. That is, when an emergency emergency operation such as pressing an emergency button is performed on the mobile terminal 3, an emergency signal is transmitted from the mobile terminal 3 to the first reception desk 8, and a medical consultation operation or an information update operation is performed on the mobile terminal 3. A medical consultation signal and an information update signal are transmitted to the second reception desk. The emergency signal may be a message format signal such as SMS (Short Message Service), e-mail, or a predetermined request command. Further, the medical consultation signal and the information update signal may be a message format signal or a voice communication signal such as a telephone.
Note that, as described above, the mobile terminal 3 is not limited to the example of distributing to the first reception desk 8 or the second reception desk 9 at the time of transmission. The terminal 3 may transmit an emergency signal, medical consultation operation, and information update operation to this communication address. In this case, the gateway server that connects the center apparatus 5 to the network 6 distributes the emergency signal toward the first reception desk 8 according to the type of the received request signal, and the second reception of the request signal other than the emergency signal. The request signal is distributed such that it is distributed toward the table 9.

  The center device 5 stores information associating the user 2 with the portable terminal 3, and also includes information on the medical history, medication history, allergy, insurance card, name of the doctor and the examination ticket number in advance. Medical information is stored as emergency medical information. When the first reception desk 8 receives the emergency signal, the user 2 as the transmission source is specified, and the emergency medical information of the user 2 is transmitted to the mobile terminal 3 of the user 2. At this time, the center device 5 calls the portable terminal 3 to check the status of the user, and a 119 call is made to request the fire department 500 in the area to dispatch the emergency team 510. This emergency medical information is transmitted as an e-mail in which the emergency medical information is described in the body part and a predefined subject (Subject) is set. This emergency medical information is used as information when an emergency treatment is performed by the emergency team 510 rushed to the user 2 or the like. Further, when the second reception desk 9 receives a medical consultation signal or an information update signal, the emergency medical information of the user 2 as the transmission source is displayed on the display monitor of the operator. The operator of the second reception desk 9 answers the medical consultation while referring to the emergency medical information of the user, updates the emergency medical information, and performs a confirmation operation for reflecting the updated result in the emergency medical information. Take action. In response, the emergency medical information of the user 2 is transmitted to the mobile terminal 3 of the user 2. The emergency medical information is transmitted as an e-mail in which the emergency medical information is described in the body part and a predefined subject is set, like the emergency medical information transmitted from the first reception desk 8. This emergency medical information is used as information for the user 2 to confirm his / her emergency medical information.

  In the portable terminal 3, when an electronic mail including emergency medical information is received in response to the transmission of the emergency signal, a flag is set so as to be distinguishable from other electronic mails and stored in the storage unit 24 together with time information. And if specific medical information display operation is received from the input part 23, the electronic mail containing the newest emergency medical information will be read, and the emergency medical information contained in the content will be displayed on the display part 25. FIG. In addition, even when any e-mail is designated from the input unit 23 and an opening operation is performed, the contents of the e-mail are displayed on the display unit 25.

  In addition, if the portable terminal 3 does not receive emergency medical information from the management center 4 even if a predetermined time has elapsed after transmitting the emergency signal and there is no incoming call, the emergency signal is not normally transmitted. Judgment is made and 119 is reported. In the case of 119 call, after being connected to the fire department headquarters in the jurisdiction area by calling 119, address information at the current location, user information stored in advance in the mobile terminal 3 and emergency are read It is transmitted as a voice message. By making the 119 notification, the current location information of the mobile terminal 3 can be acquired and displayed depending on the fire department headquarters, but the notification location can be reliably identified by notifying as a voice message. In addition, if user 2 is registered in advance as the subject of 119 notification by e-mail of the fire department headquarters under jurisdiction, the specified e-mail address is set as the destination, and the current location and User information may be set and a report may be sent by e-mail. Thus, if there is no response signal from the management center 4 after transmitting the emergency signal from the mobile terminal 3, the mobile terminal 3 responds to the transmission of the emergency signal by sending an emergency report to 119 as a different report destination. It is possible to prevent the user from being left in an emergency state in a situation where the operation does not function normally, and to make an emergency report.

<Mobile device>
Hereinafter, a specific configuration of the mobile terminal 3 will be described with reference to FIG. FIG. 2 is a block diagram illustrating an example of the configuration of the mobile terminal 3. As shown in FIG. 2, the mobile terminal 3 includes a wireless communication unit 22 that performs wireless communication using a shared antenna 21 for receiving GPS signals and a network, and an operation unit that is operated by the user 2 to input information. As an input unit 23, a storage unit 24 composed of a ROM / RAM, and a display unit 25 composed of an LCD or the like. In addition, the mobile terminal 3 includes a control unit 26 that controls operations of these units.

  The wireless communication unit 22 includes a transmission / reception unit 221 that communicates with the center apparatus 5 or another communication terminal via a base station or the network 6 and a GPS reception unit 222 that receives a GPS signal transmitted from a GPS satellite. The transmission / reception unit 221 is configured to be able to communicate with the network 6 by a plurality of communication methods including voice communication and data communication by a circuit switching method and data communication by a packet communication method. Information received from the network 6 is input to the control unit 26 as received information.

The input unit 23 includes various input buttons, numeric keys, and the like. A signal is input to the control unit 26 by an input operation of a predetermined button or key, and information is input by the user 2. The input unit 23 includes an emergency button (emergency button) distinguished from other operation buttons as emergency input means. Information input by the user 2 includes at least an emergency emergency operation for operating an emergency button to make an emergency report, a selection operation for displaying received information such as an e-mail stored in the storage unit 24, and medical information. Display operation, medical information display end operation, medical consultation operation for inputting content for consultation on medicine to the management center 4, and information update operation for inputting content for updating registered information in the management center 4.
Note that the configuration of the input unit 23 is not limited to buttons, and the input unit 23 may be realized by a liquid crystal touch panel display integrated with the display unit 25, and operation symbols for performing various inputs displayed on the liquid crystal touch panel display. The user 2 may select the signal to be input to the control unit 26. Further, the emergency input means may be configured to input an emergency emergency operation signal to the portable terminal 3 as a detection means for acquiring the biological information of the user.

  In the storage unit 24, when an emergency emergency operation is performed at the input unit 23, the communication address and transmission signal system of the first reception desk 8 that transmits an emergency signal, and the medical consultation operation and information update operation are performed at the input unit 23. The communication address and the transmission signal system of the second reception desk 9 that transmits medical consultation signals and information update signals are stored as signal type information. Further, the signal type information stores a communication address of a fire department headquarters that makes a 119 report as a second emergency signal transmission destination different from the management center 4 and a transmission signal system that has a format necessary for the report. Furthermore, in this signal type information, the communication address of the center device 5 that is the transmission source of the reception information received as an emergency medical information signal and a predefined subject are stored as emergency medical information definition information.

In addition, the storage unit 24 stores in advance user information that identifies the user 2 such as the name, photo, age, and sex of the user 2 at the start of use.
Further, the storage unit 24 stores received information such as an electronic mail received by the mobile terminal 3 from the center device 5 and other communication terminals via the network 6 together with various metadata for managing the received information. In addition, the storage unit 24 stores current position information calculated based on GPS signals received from GPS satellites, identification information for identifying the device itself, various programs, and the like.

  The display unit 25 is a monitor display composed of an LCD or the like. The display unit 25 is controlled by the control unit 26 to input guidance such as a GUI (Graphical User Interface), various information input by the user 2, and the network 6. Display information such as received information such as received e-mail is output.

  The control unit 26 includes a microcomputer including a CPU, a ROM, a RAM, and the like and peripheral circuits thereof, and has a function of controlling various operations of the mobile terminal 3. The control unit 26 includes a position acquisition unit 261, a communication control unit 262, a display control unit 263, a medical information detection unit 264, an emergency response determination unit 265, as functional modules realized by a computer program executed on the microcomputer. It has a failure reporting unit 266.

  The position acquisition unit 261 calculates current position information (latitude / longitude information) from the GPS signal received by the GPS reception unit 222, and stores this current position information in the storage unit 24 together with the time information at the time of calculation. Further, when an emergency emergency operation is performed at the input unit 23, the position acquisition unit 261 calculates current position information, stores the current position information in the storage unit 24, and outputs it to the communication control unit 262. Further, when receiving the position request signal from the center device 5, the position acquisition unit 261 calculates the current position information from, for example, GPS signals received from the GPS receiving unit at intervals of 1 minute, and stores the current position information in correspondence with the calculated time information. The information is stored in the unit 24 and output to the communication control unit 262.

  The communication control unit 262 connects the mobile terminal 3 and the network 6 to control communication via the network 6. In this embodiment, the communication control unit 262 includes a telephone application that provides a function as an electronic mail client program and a telephone function, and provides various communication functions to the user 2 of the mobile terminal 3. When an emergency emergency operation is performed at the input unit 23, the communication control unit 262 refers to the communication address and transmission signal system of the first reception desk 8 stored in the storage unit 24, and an emergency signal addressed to the first reception desk 8. Is transmitted to the center device 5. At this time, the transmission time is stored in the storage unit 24. The emergency signal includes the current position information acquired by the position acquisition unit 261 and the identification information of the mobile terminal 3. Further, when the communication control unit 262 receives an acknowledgment signal such as Ack from the transmission destination center device 5 or relay server from the network 6 in response to the transmission of the emergency signal, the communication control unit 262 determines that the transmission is completed. At this time, the transmission completion time is stored in the storage unit 24.

  In addition, when a medical consultation operation is performed at the input unit 23, the communication control unit 262 refers to the communication address and transmission signal system of the second reception desk stored in the storage unit 24 and includes the consultation content that has been input. 2 A medical consultation signal addressed to the reception desk 9 is generated and transmitted to the center device 5. Even when an information update operation is performed at the input unit 23, an information update signal addressed to the second reception desk 9 including the update content input in the same manner is generated and transmitted to the center device 5. The medical consultation signal and the information update signal include identification information of the mobile terminal 3. Note that the medical consultation signal or the information update signal may be transmitted as voice communication to call the center device 5 and make an oral consultation. In this case, the medical consultation signal or the information update signal is stored in the storage unit 24 by the medical consultation operation or the information update operation. The communication address of the second reception desk 9 is dialed and the call is made.

  Further, the communication control unit 262 accepts input of reception information received from the network 6 by the transmission / reception unit 221. If a call is received, the telephone application is made to respond, and if an e-mail is received, an e-mail client is made to respond. The received information such as the received electronic mail is stored in the storage unit 24. In addition, when the transmission / reception unit 221 receives a position request signal from the center apparatus 5, the communication control unit 262 performs control to periodically transmit the current position information acquired by the position acquisition unit 261 to the center apparatus 5.

  The medical information detection unit 264 monitors reception of reception information by the communication control unit 262 and detects emergency medical information from the reception information received by the communication control unit 262. When the communication control unit 262 receives reception information from the transmission / reception unit 221, the medical information detection unit 264 uses the emergency medical information definition information stored in the storage unit 24 to determine whether or not this reception information is an emergency medical information signal. Determine whether. In this embodiment, an emergency medical information signal is received as an e-mail, and if it matches the transmission source (from) and subject (Subject) stored in advance as the definition information, it is determined as an emergency medical information signal. Then, the medical information detection unit 264 associates medical information flags with this determination result. The reception information is stored in the storage unit 24 in association with the medical information flag and the reception time. The medical information flag is flag information that functions as an identification index for identifying received information including emergency medical information, and is turned on (flag is established) as a result of the medical information detection unit 264 determining that it is an emergency medical information signal. The medical information flag is normally set to OFF (flag is not established).

  When any reception information stored in the storage unit 24 is designated by the input unit 23, the display control unit 263 accepts this as a display instruction, reads the reception information, and outputs the received information to the display unit 25. For example, when an operation input of a display instruction for designating any of the electronic mails stored in the storage unit 24 is received, the electronic mail is opened and the contents are displayed on the display unit 25.

  When the display control unit 263 receives a medical information display operation (for example, a long press of a specific button, etc.) set in advance from the input unit 23, the display information is received information in which the medical information flag is set to ON in the storage unit 24. The emergency medical information included in the latest received information is read out and displayed on the display unit 25. The display by the medical information display operation is a display output that has priority over other information display, and when the display control unit 263 displays the emergency medical information by the medical information display operation, the medical information display end operation ( For example, the display change by the operation input from the input unit 23 other than the long press of a specific button is rejected, and the display of the emergency medical information is continued until the medical information display end operation is received. At this time, the display control unit 263 may prohibit the lighting unit of the display unit 25 from being turned off, and always turn on the display until a medical information display end operation is accepted. And display control part 263 will end display of emergency medical information, if display end operation of medical information is received.

  The emergency response determination unit 265 waits for reception information from the management center 4 when the communication control unit 262 determines that the transmission of the emergency signal is completed. If the reception information is not received from the management center 4 even after a predetermined response waiting time (for example, 5 minutes) set in advance, it is determined that the emergency signal is not normally transmitted and the emergency response is made. Judge as abnormal. Here, in the present embodiment, the emergency response determination unit 265 waits for an e-mail serving as an emergency medical information signal as a reception information from the management center 4 responding to the emergency signal and a telephone call serving as a status check. Although not limited to this, the reception information to be awaited may be appropriately set according to the information transmitted to the portable terminal 3 by the management center 4 that has received the emergency signal as a response.

  In addition, if the emergency response determination unit 265 does not determine that transmission is completed even after a predetermined transmission processing time (for example, 3 minutes) has elapsed since the communication control unit 262 started transmission of the emergency signal, the emergency signal transmission is not performed. It is determined that the emergency transmission is abnormal because it is determined not to be performed normally.

The failure notification unit 266 makes an emergency report to the second report destination when the emergency response determination unit 265 determines that the emergency response is abnormal and when it determines that the emergency transmission is abnormal. In the present embodiment, the number 119 is exemplified as the second report destination, but the present invention is not limited to this and may be any company that can accept an emergency report. The failure reporting unit 266 includes a location information conversion database that converts location information stored in the storage unit 24 by the location acquisition unit 261 from latitude / longitude information to address notation, and a reading application that converts character information into voice data. .
When it is determined that the emergency response is abnormal, the trouble notifying unit 266 dials 119 from the telephone application of the communication control unit 262, and the telephone line is connected to the firefighting headquarters in the jurisdiction area, and then stored in the storage unit 24. The position information, user information, and emergency information acquired when the emergency signal is transmitted are pronounced as voice data by the reading application and transmitted from the transmitting means of the telephone application. Various methods have been proposed for reading-out applications, such as extracting phonemes from pre-sampled speech data and extracting feature parameters of phonemes and using them to synthesize speech, and various known speech-to-speech methods have been proposed. Can be adopted.

Further, when it is determined that the emergency transmission is abnormal, the failure notification unit 266 determines the communication method used by the communication control unit 262 for transmitting the emergency signal, and makes an emergency notification to the number 119 using a different communication method.
For example, when an emergency signal is transmitted by SMS, the failure notification unit 266 makes an emergency report to No. 119 by a packet communication method. The notification to the number 119 by the packet communication method is realized by using the IP telephone function by the telephone application of the communication control unit 262. The failure reporting unit 266 dials 119, and after the telephone line is connected to the firefighting headquarters in the jurisdiction, the location information, user information and emergency information acquired at the time of transmitting the emergency signal stored in the storage unit 24 A message to the effect is pronounced as voice data by the reading application and transmitted from the telephone application transmitting means. However, not limited to this, when an emergency report is sent to No. 119 using the packet communication method, the report is sent by e-mail with the current location and user information set in the text, with the report mail address of the fire department headquarters as the transmission destination. May be.
Further, for example, when an emergency signal is transmitted by electronic mail, the failure notification unit 266 makes an emergency report to No. 119 by a circuit switching method. In this case, as in the case where the emergency response determination unit 265 determines that the emergency response is abnormal, dial 119 from the telephone application of the communication control unit 262 to indicate that the location information, user information, and emergency are present. Sound is generated as voice data and transmitted from the transmission means of the telephone application.

<Center device>
Next, a specific configuration of the center device 5 will be described with reference to FIG. FIG. 3 is a block diagram illustrating an example of the configuration of the center device 5. As shown in FIG. 3, the center device 5 includes a reception desk 7, a user identification information storage unit 10, an emergency medical information storage unit 11, and a center device control unit 12. The reception desk 7 includes a first reception desk 8 and a second reception desk 9. These units may be centrally arranged in one management center 4 facility and connected by a LAN, or may be distributed in a plurality of management center 4 facilities and connected by a VPN or a dedicated line. Good.

  The user identification information storage unit 10 associates the contract number of the user 2 with identification information for identifying the individual user 2 such as name, photo, age, and gender with the identification information of the mobile terminal 3 possessed by the user 2. It is a database to memorize. The identification information of the portable terminal 3 is stored in a plurality of systems such as an electronic mail address, a telephone number, and an individual identification number unique to the terminal. For example, when the user 2 starts using the medical information management system, the identification information for identifying the individual user 2 and the identification information for the mobile terminal 3 are acquired in advance as initial information and initially registered in the database.

  The emergency medical information storage unit 11 is a database that stores medical information such as a medical history such as a medical history and medication history for each user 2 in association with identification information of the user 2 as emergency medical information. In the present embodiment, medical information of the user 2 such as medical history, medication history, allergy, insurance card information, family doctor name and examination ticket number is stored as emergency medical information. For example, when the user 2 starts using the medical information management system, such emergency medical information is acquired in advance as prior information and is initially registered in the database. Further, it is updated and registered as appropriate according to a request signal such as a medical consultation signal or an information update signal from the user 2.

  The center device control unit 12 is a server device that controls the operation of each unit constituting the center device 5. The center device control unit 12 has a mail transmission server 121. The center device control unit 12 controls information input / output with the user identification information storage unit 10 and the emergency medical information storage unit 11 in response to requests from the first reception desk 8 and the second reception desk 9. For example, the center device control unit 12 communicatively connects the first reception desk 8 and the user identification information storage unit 10 in order to query the identification information of the user 2 from the first reception desk 8. Further, the second reception desk 9 and the user identification information storage unit 10 are connected for communication in order to inquire user identification information from the second reception desk 9.

  Further, the center device control unit 12 prohibits communication connection from the emergency medical information storage unit 11 to the first reception desk 8 and disables reading of information from the first reception desk 8 to the emergency medical information storage unit 11. . On the other hand, the center device control unit 12 relays a communication connection between the emergency medical information storage unit 11 and the second reception desk 9. Thereby, the output of the emergency medical information from the emergency medical information storage unit 11 to the first reception desk 8 and the update of the emergency medical information storage part 11 from the first reception desk 8 are prohibited, and the second from the emergency medical information storage unit 11 The output of emergency medical information to the reception desk 9 and the update of the emergency medical information storage unit 11 from the second reception desk 9 are allowed.

  The mail transmission server 121 of the center device control unit 12 includes the emergency medical information with the corresponding portable terminal 3 as the transmission destination when the emergency medical information transmission request signal is received from the first reception desk 8 or the second reception desk 9. Send an email. The mail transmission server 121 stores an e-mail transmission form in advance. When a transmission request signal for emergency medical information is input from the first reception desk 8 or the second reception desk 9, emergency medical information corresponding to the user identification information included in the transmission request signal is stored in the emergency medical information storage. And the electronic mail address of the portable terminal 3 corresponding to the user identification information is acquired from the user identification information storage unit 10 to generate an emergency medical information signal. In the emergency medical information signal, emergency medical information is described in the body part, a predefined subject (Subject) and a sender's address (from) are set, and the corresponding mobile terminal 3 (user 2) Generated as an email with the email address set as the destination (To). The mail transmission server 121 transmits the generated emergency medical information signal and transmits the emergency medical information to the mobile terminal 3 of the user 2.

<First reception desk>
The first reception desk 8 is constantly monitored by a previously registered controller. When the first reception desk 8 receives the emergency signal, the controller will take necessary measures such as confirming the corresponding user 2, instructing the guard to handle the current location of the user 2, or 119 emergency report. Take. At this time, an emergency medical information signal is transmitted to the portable terminal 3 of the user 2 by the controller. This emergency medical information signal is used as reference information when performing emergency treatment for the user 2.

  The first reception desk 8 is a server device that includes an operation unit 81, a display monitor 82, a communication unit 83, a telephone unit 84, and a control unit 85. The control unit 85 includes a microcomputer that controls various operations of the first reception desk 8 and its peripheral circuits. The control unit 85 includes an operator identification unit 851, an identification information acquisition unit 852, and a first emergency medical information processing unit serving as a medical information processing unit as functional modules realized by a computer program executed on the microcomputer. 853.

The operation unit 81 includes a keyboard and a pointing device, and is operated by a controller to input information.
The display monitor 82 is a monitor display constituted by an LCD or the like, and is controlled by the control unit 85 to output a signal received from the mobile terminal 3, information on the user 2, GUI, or the like.

  The communication unit 83 is connected to the network 6 and can communicate with the mobile terminal 3. The communication unit 83 is connected to the center device control unit 12 and is configured to be able to communicate with each unit of the center device 5 via the center device control unit 12.

  The operator identifying unit 851 determines whether the operator of the first reception desk 8 is a controller registered in advance. The determination of the operator may be performed by identification information such as a PIN (Personal identification number) input from the operation unit 81 or reading unique information of the ID card. If it is determined that the controller is registered in advance, various information output to the display monitor 82 is permitted. If it cannot be determined that the controller is registered in advance, the output of various information to the display monitor 82 is prohibited.

  When receiving the emergency signal from the portable terminal 3 via the communication unit 83, the identification information acquiring unit 852 acquires the identification information of the portable terminal 3 included in the emergency signal and uses the identification information. The identification information of the corresponding user 2 is obtained by inquiring the person identification information storage unit 10.

  The first emergency medical information processing unit 853 receives the name, photo, age, sex, etc., which are the identification information of the user 2 acquired by the identification information acquisition unit 852, and the e-mail address or telephone number, which is the identification information of the mobile terminal 3. A display is output on the display monitor 82. At this time, the first emergency medical information processing unit 853 also displays and outputs the position information of the user 2 included in the emergency signal.

  The controller refers to the identification information and location information of the user 2 and confirms the situation by calling the mobile terminal 3 via the telephone unit and talking with the user 2. Instruct the guard to deal with the current position of 2. If a response is not obtained for the call or if an emergency is determined by a conversation or a report from a security officer who arrives at the site, the controller reports the number 119 to the fire department 500 in the area. Request the dispatch of ambulance team 510. At this time, when the number 119 is notified, the fact that information necessary for the treatment is sent to the mobile terminal 3 of the user 2 is transmitted. Then, the controller designates the user 2 from the operation unit 81 and inputs an emergency medical information transmission instruction.

  When the first emergency medical information processing unit 853 receives an emergency medical information transmission instruction from the operation unit 81, the first emergency medical information processing unit 853 transmits an emergency medical information transmission request signal including the identification information of the user 2 acquired by the identification information acquisition unit 852. It outputs to the mail transmission server 121 of the center apparatus control part 12, and transmits the emergency medical information of the said user 2 addressed to the portable terminal 3 of the user 2. FIG.

  Then, the controller communicates with the ambulance team 510 that rushes to the site as necessary, and gives detailed information on the location of the site and guides the operation of the mobile terminal 3. The controller cannot refer to the emergency medical information of the user 2 but can send emergency medical information to the local mobile terminal 3 where the emergency report has been made. Alternatively, appropriate treatment by an expert can be performed while referring to emergency medical information in a hospital that has been transported by emergency. As a result, while considering the high privacy of medical information, it is possible to prevent the controller from making a misjudgment of medical information that requires more accuracy and to perform appropriate operations in an emergency. Become.

<Second reception desk>
The second reception desk 9 is constantly monitored by a medical professional operator such as a registered nurse. When the second reception desk 9 receives the medical consultation signal, the operator answers the consultation while referring to the emergency medical information of the corresponding user 2 and updates the emergency medical information according to the content of the consultation. When the reception desk 9 receives the information update signal, the emergency information of the user 2 is referred to and the registration information is updated to an appropriate content. When performing these measures, an updated emergency medical information signal is transmitted to the mobile terminal 3 of the user 2 by the operator. This emergency medical information signal is used to confirm information to the user.

  The second reception console 9 is a server device that includes an operation unit 91, a display monitor 92, a communication unit 93, a telephone unit 94, and a control unit 95. The control unit 95 includes a microcomputer that controls various operations of the second reception desk 9 and its peripheral circuits. The control unit 95 includes an operator identification unit 951, an identification information acquisition unit 952, and a second emergency medical information processing unit serving as a medical information processing unit as functional modules realized by a computer program executed on the microcomputer. 953.

The operation unit 91 is composed of a keyboard and a pointing device, and is operated by an operator to input information.
The display monitor 952 is a monitor display composed of an LCD or the like, and is controlled by the control unit 95 to output a signal received from the mobile terminal 3, information on the user 2, GUI, or the like.

  The communication unit 93 is connected to the network 6 and can communicate with the mobile terminal 3. The communication unit 93 is connected to the center device control unit 12 and is configured to be able to communicate with each unit of the center device 5 via the center device control unit 12.

  The operator identifying unit 951 determines whether the operator of the second reception desk 9 is an operator registered in advance. The determination of the operator may be performed by reading identification information such as a PIN input from the operation unit 91 or reading unique information of the ID card. If it can be determined that the operator is registered in advance, various information output to the display monitor 92 is allowed. If it cannot be determined that the operator is registered in advance, the output of various information to the display monitor 92 is prohibited.

  When the identification information acquisition unit 952 receives a medical consultation signal or an information update signal as a request signal from the portable terminal 3 via the communication unit 93, the identification information acquisition unit 952 acquires the identification information of the portable terminal 3 included in the request signal. Using this identification information, the user identification information storage unit 10 is inquired to obtain the corresponding identification information of the user 2.

  The second emergency medical information processing unit 953 includes the name, photo, age, sex, etc., which are the identification information of the user 2 acquired by the identification information acquisition unit 952, and the e-mail address, telephone number, which is the identification information of the mobile terminal 3. The contents included in the received medical consultation signal or information update signal are displayed and output on the display monitor 92. When the medical consultation signal or the information update signal is received as voice communication, the telephone unit 94 is connected so as to be able to make a voice call.

  In addition, when the identification information acquisition unit 952 acquires the identification information of the user 2, the second emergency medical information processing unit 953 refers to the emergency medical information storage unit 11 by using the identification information and corresponds to the corresponding user 2. Get emergency medical information. The second emergency medical information processing unit 953 displays and outputs the acquired emergency medical information of the user 2 on the display monitor 92.

  When receiving the medical consultation signal, the operator refers to the identification information and emergency medical information of the user 2 and makes a reply as an expert to the medical consultation transmitted from the user 2. When a medical consultation signal is received as voice communication over the telephone, an answer is made through conversation with the user 2, and when a medical consultation signal is received as a message format signal such as an e-mail, an answer text And reply to the user 2. Further, according to the contents of the medical consultation of the user 2, the operator performs input such as correcting the corresponding part of the emergency medical information registered in the operation unit 91. When the update of the emergency medical information is completed, a confirmation signal is input from the operation unit 91, and the updated emergency medical information is registered in the emergency medical information storage unit 11.

  Further, when receiving the information update signal, the operator refers to the identification information and emergency medical information of the user 2 and makes a judgment as an expert with respect to the update content transmitted from the user 2, Input such as correcting the corresponding part of the emergency medical information registered in the unit 91 is performed. When the update of the emergency medical information is completed, a confirmation signal is input from the operation unit 91, and the updated emergency medical information is registered in the emergency medical information storage unit 11.

  When the operator answers the medical consultation and completes the update of the registered emergency medical information, the operator designates the user 2 from the operation unit 91 and inputs an emergency medical information transmission instruction. When the emergency medical information transmission instruction is input from the operation unit 91, the second emergency medical information processing unit 953 transmits an emergency medical information transmission request signal including the identification information of the user 2 acquired by the identification information acquisition unit 952. It outputs to the mail transmission server 121 of the center apparatus control part 12, and transmits the emergency medical information of the said user 2 addressed to the portable terminal 3 of the user 2. FIG. This functions as information confirmation for notifying the user 2 of emergency medical information corresponding to the operator. As a result, for cases in which judgment as a medical specialist such as medical consultation or update of registration information is required, it is possible to prevent the request of user 2 from being directly reflected in the emergency medical information storage unit, The operator can judge as an expert while referring to emergency medical information according to the requested contents, and can make it to be confirmed as emergency medical information reflecting this, and perform appropriate operations for medical information that requires accuracy Is possible.

<Description of operation>
A processing flow of the medical information management system 1 configured as described above will be described with reference to FIGS. FIG. 4 is a sequence diagram showing a series of operations of the medical information management system 1 when the mobile terminal 3 is subjected to an emergency emergency operation.

  First, when the user 2 performs an emergency emergency operation of the portable terminal 3 due to an accident or illness (step ST1), the portable terminal 3 acquires the current position (step ST2) and generates an emergency signal (step ST3). In the present embodiment, the transmission destination of the emergency signal is the first reception desk 8, and the emergency signal includes the current position information and the identification information of the mobile terminal 3. And the portable terminal 3 transmits the emergency signal to the 1st reception desk 8, and memorize | stores the time which transmitted this emergency signal (step ST4).

  In the first reception desk 8, the operator 2 is identified in advance, and the situation is monitored by the controller (step ST5). When receiving the emergency signal (step ST6), the first reception desk 8 acquires the identification information of the user 3 corresponding to the identification information of the portable terminal 2 included in the emergency signal from the user identification information storage unit 10, It outputs to the display monitor 82 with the positional information on the portable terminal 2 (step ST7). The controller makes an inquiry to the user 2 by calling or the like and performs a procedure for checking the situation (step ST8). Further, the controller makes a 119 report at the telephone section 84 and requests the dispatch of the ambulance team 510 (step ST9). At the time of this notification, the fact that information necessary for the treatment is sent to the mobile terminal 3 of the user 2 is also transmitted. Then, the controller designates the user from the operation unit 81 and inputs an instruction to transmit emergency medical information. When an emergency medical information transmission instruction is input, the first reception desk 8 outputs an emergency medical information transmission request signal including identification information of the user 2 to the center device control unit 12 (step ST10).

  When the mail transmission server of the center device control unit 12 receives the emergency medical information transmission request signal from the first reception desk 8 (step ST11), the emergency medical information corresponding to the identification information of the user 2 is stored in the emergency medical information storage unit. 11 (step ST12), an emergency medical information signal for transmitting emergency medical information with the mobile terminal 3 of the user 2 as a destination is generated as an e-mail (step ST13). Then, the mail transmission server 121 transmits the generated emergency medical information signal to the mobile terminal 3 of the user 2 (step ST14).

  The portable terminal 3 will memorize | store this in the memory | storage part 24, if an email is received as reception information (step ST15). At this time, the portable terminal 3 determines that the received information is an emergency medical information signal using the definition information stored in advance, and associates the medical information flag with it (step ST16). Then, in the portable terminal 3, when medical information display operation is performed from the input unit 23 (step ST17), the latest emergency medical information (emergency medical information transmitted in response to the emergency operation) is read out and is currently Instead of displaying other information displayed on the display unit 25, the emergency medical information is displayed on the display unit 25. Then, the contents of the emergency medical information are held in a displayed state, and display change by an operation input other than the display end operation is prohibited (step ST18). At this time, by prohibiting the illumination means of the display unit 25 from being turned off, it is possible to continuously provide medical information confirmation opportunities to the surroundings. Thereafter, when a display end operation is received from the input unit 23, the display of emergency medical information is ended (step ST19).

  The operation of the portable terminal 3 at the time of emergency signal transmission shown in step ST4 in the sequence when the emergency emergency operation is performed will be described with reference to FIG. FIG. 5 is a flowchart illustrating a process in which the mobile terminal 3 determines the necessity of reporting to the second reporting destination when an emergency signal is transmitted.

  When an acknowledgment signal such as Ack is received from the network 6 when the emergency signal is transmitted, the communication control unit 262 determines that the transmission is completed (step ST31—Yes). Then, the emergency response determination unit 265 monitors whether the elapsed time from the completion of transmission has reached a predetermined response standby time (for example, 5 minutes) (step ST32). If there is information received from the management center 4 before the response standby time elapses (steps ST32-No, ST33-Yes), it is determined that reporting to the second reporting destination is unnecessary, and the process ends.

  On the other hand, when the response standby time elapses without receiving information from the management center 4 (step ST32—Yes), the emergency response determination unit 265 determines that the emergency signal is not normally transmitted, and the emergency response is abnormal. Is determined (step ST34). When it is determined that the emergency response is abnormal, the failure notification unit 266 outputs a notification message that outputs the positional information, user information, and emergency information that are acquired when the emergency signal stored in the storage unit 24 is transmitted as voice data. Generate (step ST35), and dial 119 from the telephone application of the communication control unit 262 to output a notification message to the connected fire department (step ST36).

  In step ST31, the emergency response determination unit 265 determines that the emergency signal transmission processing by the communication control unit 262 is not completed even after a predetermined transmission processing time (for example, 3 minutes) has elapsed (step ST31-No). It is determined that the transmission is not normally performed and it is determined that the emergency transmission is abnormal (step ST37). When it is determined that the emergency transmission is abnormal, the failure notification unit 266 generates a notification message for transmission by a communication method different from the communication method used for transmitting the emergency signal (step ST38). The notification message may be sounded as voice data as in step ST35. Then, the failure notification unit 266 makes a 119 notification from the communication control unit 262 by a communication method different from the emergency signal (step ST39).

  As a result, when an emergency signal is transmitted from the user 2 who has become unwell to the management center 4, the mobile terminal 3 can grasp whether or not the operation is normally performed in the management center 4. It becomes possible, and when there is no emergency response operation, it is possible to make an emergency contact to another different report destination. Therefore, even if the operation that responds to the emergency signal is not performed due to some trouble, it is possible to report the emergency without leaving the user in the emergency state, and it can be expected to take appropriate measures. . Also, in this series of sequences, emergency medical information is not displayed at the first reception desk 8 and the controller is prevented from referring to the emergency medical information of the user 2. This makes it possible to perform appropriate operations in an emergency by preventing misjudgment of medical information that requires higher accuracy while taking into account the high privacy of the mobile phone.

  Next, FIG. 6 is a sequence diagram showing a series of operations of the medical information management system 1 when the mobile terminal 3 is operated for medical consultation.

  First, when the user 2 feels uneasy about health and performs a medical consultation operation on the mobile terminal 3 (step ST51), the mobile terminal 3 generates a medical consultation signal (step ST52) and transmits it to the management center 4 (step ST53). ). In the present embodiment, the transmission destination of the medical consultation signal is the second reception desk 9. The medical consultation signal includes identification information of the mobile terminal 3. The medical consultation signal may be a message format signal including the contents of consultation input by the user 2, or may be voice communication that calls and talks verbally.

  In the second reception desk 9, the operator 2 is identified in advance and the situation is monitored by a medical specialist such as a nurse (step ST54). When the second reception desk 9 receives the medical consultation signal (step ST55), it acquires the identification information of the user 2 corresponding to the identification information of the portable terminal 3 included in the medical consultation signal from the user identification information storage unit 10. Is output to the display monitor 92 (step ST56). At this time, the content included in the received medical consultation signal is notified from the display monitor 92 or the telephone unit 94 (step ST57).

  The second reception desk 9 refers to the emergency medical information storage unit 11 using the identification information of the user 2, acquires the corresponding emergency medical information of the user 2, and displays and outputs it on the display monitor 92 (step ST58). . The operator refers to the identification information and emergency medical information of the user 2 and performs a reply procedure as an expert to the medical consultation transmitted from the user 2 (step ST59). Further, the operator corrects the corresponding portion of the emergency medical information according to the content of the consultation, and then inputs the confirmation signal to store the updated emergency medical information in the emergency medical information storage unit 11 (step ST60). .

  Then, the operator designates the user 2 from the operation unit 91 and inputs an emergency medical information transmission instruction. When the emergency medical information transmission instruction is input, the second reception desk 9 outputs an emergency medical information transmission request signal including the identification information of the user 2 to the center device control unit 12 (step ST61).

  When the mail transmission server 121 of the center apparatus control unit 12 receives the emergency medical information transmission request signal from the second reception desk 9 (step ST62), the emergency medical information corresponding to the identification information of the user 2 is stored in the emergency medical information. It obtains from the unit 11 (step ST63), and generates an emergency medical information signal for transmitting emergency medical information with the mobile terminal 3 of the user 2 as the destination (step ST64). Then, the mail transmission server 121 transmits the generated emergency medical information signal to the mobile terminal 3 of the user 2 (step ST65).

  The portable terminal 3 will memorize | store this in the memory | storage part 24, if an email is received as reception information (step ST66). At this time, the mobile terminal 3 determines that the received information is an emergency medical information signal using definition information stored in advance, and associates the medical information flag with the medical information flag (step ST67). When the portable terminal 3 is operated by the user 2 and receives a display instruction for arbitrary reception information stored in the storage unit 24 from the input unit 23, the portable terminal 3 reads out the reception information and displays it on the display unit 25. In addition, when the mobile terminal 3 receives a medical information display operation (for example, a long press of a specific button, etc.) set in advance, the mobile terminal 3 reads out the latest received information stored as the medical information flag ON in the storage unit 24. Is displayed on the display unit 25 (step ST68).

  Here, although a series of operations of the medical information management system 1 in the case where a medical consultation operation is performed using FIG. 6, an information update operation for inputting the update contents of emergency medical information is performed on the mobile terminal 3. In this case, the same procedure may be used. That is, in this case, an information update signal is transmitted from the portable terminal 3 to the second reception desk 9 in step ST53, and this updated content is displayed on the display monitor 92 in step ST57. The operator compares the request of the user 2 with the currently registered emergency medical information displayed at step ST58, and determines which item should be updated as an expert. At this time, step ST59 can be omitted. And in step ST60, emergency medical information is updated from the operation part 91, and it is confirmed as new emergency medical information. Thereafter, in order to have the user 2 confirm the new emergency medical information updated in step ST61, a transmission request for an emergency medical information signal is made. This prevents the update request from the user 2 from being directly reflected in the emergency medical information storage unit, reflects the expert's judgment according to the content of the request, and confirms it as emergency medical information. It is possible to perform an appropriate operation regarding medical information that is required.

  According to the embodiment of the present invention described above, emergency medical information is transmitted from the management center 4 that manages emergency medical information of the user 2 to the mobile terminal 3 that has received an emergency report, and emergency is performed at the emergency medical site. A person who performs treatment can quickly grasp medical information specific to the user. In particular, in such a series of information provision, when an emergency signal is transmitted from the mobile terminal 3, the response from the management center 4 is monitored to determine whether the emergency response operation is normally performed. It becomes possible to grasp the information on the terminal 3 side, and when an emergency response operation is not performed, an emergency contact can be made to another different report destination. Therefore, even if the operation that responds to the emergency signal is not performed due to some trouble such as a communication problem or a human labor problem on the center side, an emergency report is made without leaving the user in an emergency state. be able to.

  The embodiments of the present invention have been described above by way of example, but the scope of the present invention is not limited to these embodiments, and can be changed or modified according to the purpose within the scope described in the claims. .

For example, in the embodiment described above, the first reception desk that receives an emergency signal and the second reception desk that receives a request signal other than the emergency signal are described as separate devices, but the present invention is not limited to this.
The first reception desk and the second reception desk may be integrally configured as a reception desk. In this case, if the operator is identified as a pre-registered controller by the operator identification unit, it functions as a first reception desk. If the operator is identified as a medical specialist such as a nurse, the second reception is performed. It may be configured to function as a table. This also makes it possible to perform an appropriate emergency operation while considering the high privacy and accuracy of medical information, as in the above-described embodiment.

  In addition, the first reception desk and the second reception desk are integrally configured as a reception desk, whichever of the first reception desk and the second reception desk, depending on the type of request signal received from the mobile terminal, regardless of the operator. May be switched as to function as. In this case, the staff placed on the reception desk functions as a first reception desk when receiving an emergency signal from a portable terminal as a medical specialist operator such as a controller and nurse, and receives a request signal other than the emergency signal. You may comprise so that it may function as a 2nd reception desk. This also makes it possible to prevent emergency medical information from being displayed and output when it is not necessary, and to maintain a high level of privacy.

DESCRIPTION OF SYMBOLS 1 Medical information management system 2 User 3 Portable terminal 4 Management center 5 Center apparatus 6 Network 21 Shared antenna 22 Wireless communication part 221 Transmission / reception part 222 GPS receiving part 23 Input part 24 Storage part 25 Display part 26 Control part 261 Position acquisition part 262 Communication control unit 263 Display control unit 264 Medical information detection unit 265 Emergency response determination unit 266 Failure notification unit 7 Reception table 8 First reception table 81 Operation unit 82 Display monitor 83 Communication unit 84 Telephone unit 85 Control unit 851 Operator identification unit 852 Identification information acquisition unit 853 First emergency medical information processing unit 9 Second reception desk 91 Operation unit 92 Display monitor 93 Communication unit 94 Telephone unit 95 Control unit 951 Operator identification unit 952 Identification information acquisition unit 953 Second emergency medical information processing Part 10 User identification information storage part 11 Emergency medical information storage part 12 Motor unit control unit 121 the mail transmission server 500 Fire 510 emergency services

Claims (4)

A communication terminal that is carried by a user and sends an emergency signal to a remote management center during emergency,
A communication unit that communicates with the remote management center and other communication terminals via a network;
An operation unit having an emergency input means for receiving an emergency input;
A storage unit for storing user information in advance as user information;
A position acquisition unit for acquiring the current position;
A communication control unit for transmitting an emergency signal including the current position to the management center upon receiving the emergency input;
If the reception information in response to the emergency signal is not received from the management center within a predetermined time after the transmission of the emergency signal to the management center is completed, the current location and the second notification destination registered in advance are sent to the management center. A failure reporting unit for reporting the user information;
A communication terminal comprising:
The communication control unit determines that transmission is complete when receiving an acknowledgment signal related to the transmission from the network when transmitting the emergency signal,
The failure notification means notifies the second notification destination if the reception information in response to the emergency signal is not received from the management center during the predetermined time after receiving the confirmation response signal. The communication terminal according to 1.
The communication unit can communicate via the network by a plurality of communication methods,
The communication control unit continues the transmission process until an acknowledgment signal is received from the management center at the time of transmission of the emergency signal,
If the communication control unit does not complete transmission within a second predetermined time after the communication control unit starts transmitting the emergency signal, the notification unit at the time of the failure notifies the second notification destination by a communication method different from the transmission method of the emergency signal. The communication terminal according to claim 1 or 2, which reports the current position and the user information.
A medical information management system comprising a communication terminal possessed by a user and a center device communicating with the communication terminal, and transmitting medical information of the user from the center device to the communication terminal during an emergency,
The communication terminal is
A communication unit that communicates with the remote center device and other communication terminals;
A communication unit that communicates with the center device and other communication terminals to obtain received information;
An operation unit having an emergency input means for receiving an emergency input;
A display unit for displaying information;
A storage unit for storing user information in advance as user information;
A position acquisition unit for acquiring the current position;
A communication control unit that transmits an emergency signal including the current position to the center device upon receiving the emergency input;
If there is no incoming voice call or medical information from the center device within a predetermined time after the transmission of the emergency signal to the center device is completed, the current location and the second notification destination registered in advance are sent to the center device. A failure reporting unit that reports user information;
With
The center device is
A user identification information storage unit that associates the communication terminal with the user in advance;
A display unit for displaying the identification information of the corresponding user when receiving the emergency signal from the communication terminal;
A medical information storage unit for storing medical information for each user;
A medical information processing unit that transmits the medical information of a user corresponding to the communication terminal to the communication terminal when the emergency signal is received from the communication terminal;
A medical information management system characterized by comprising:

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