JP2013219816A - Caller information notification system, communication device and communication terminal - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a caller information notification system, increasing possibility to enable communication with a caller at calling back from a called terminal.SOLUTION: The caller information notification system includes: callback number insertion/non-insertion setting means for setting whether or not a callback telephone number, which is a telephone number identical to or different from the telephone number of a calling terminal and stored beforehand, is to be inserted into a calling signal; and in a setting state that the callback telephone number is to be inserted, callback number notification means for issuing a notification of the callback telephone number by inserting the telephone number of the calling terminal and the callback telephone number into the calling signal. The callback telephone number is an FMC service number, for example.

Description

  The present invention relates to a transmission source information notification system, a communication apparatus, and a communication terminal, and is applied to providing an additional service when an FMC (Fixed System / Mobile System Fusion) service is assumed in a communication environment such as a telephone / video phone. It is possible.

  Conventionally, whether a call using a circuit switched network or a call using an IP packet switched network is performed at the terminal where the call is received, or the name of the sender registered in association with the telephone number at the terminal Etc. (see Patent Document 1 and Patent Document 2). Manual callback is possible by writing down the displayed phone number.

Also, the receiving terminal stores the caller's phone number, and presents the stored caller's phone number in response to the user's operation, making it easy to execute a callback. (Patent Document 3).
JP 2006-237751 JP2004-088796 JP2007-074443

  However, when the caller terminal is a fixed telephone, the caller may be unable to contact the caller because the caller is elsewhere.

  In addition, even if the caller is an FMC service user and can make a call to a landline or mobile phone according to presence information by making a call with an FMC one number input, In addition, since the telephone number acquired by the called party is the telephone number assigned to the terminal at the time of making a call, it is not possible to execute the callback with the FMC one number input.

  The present invention has been made in view of the above points, and intends to provide a caller information notification system, a communication device, and a communication terminal that have increased the possibility of making a call with a caller at the time of callback from a call receiving terminal. It is a thing.

  The caller information notification system according to the first aspect of the present invention includes: (1) a call-back telephone number stored in advance, which is the same or different from the telephone number of the call source terminal, in the call signal; Call number insertion presence / absence setting means for setting whether to insert or not, and (2) the call source terminal for the call receiving terminal in a situation where a telephone number for callback is inserted. And a callback number notification means for notifying the callback telephone number by inserting the telephone number and the callback telephone number into the calling signal.

  According to a second aspect of the present invention, there is provided a communication terminal that transmits a call signal in which the telephone number of the communication terminal is inserted as a telephone number of a call source terminal. Callback number insertion presence / absence setting means for setting whether or not to insert a number, and (2) in a situation where the telephone number for callback is set to be inserted, the telephone number of the communication terminal and the callback Callback number notifying means for inserting a telephone number into a call signal and notifying the call receiving terminal of the callback telephone number.

  The communication device according to the third aspect of the present invention is: (1) Insert a call-back telephone number stored in advance, which is the same or different from the telephone number of the call origination terminal, into the call signal. A callback number insertion presence / absence setting means for setting whether or not, and (2) a telephone number of the call source terminal for the call receiving terminal in a situation where a telephone number for callback is set to be inserted And a callback number notification means for notifying the callback telephone number by inserting a call back telephone number into a call signal.

  The communication apparatus of the fourth aspect of the present invention comprises: (1) a request receiving means for receiving a callback number request signal including a telephone number of the call origination terminal transmitted by a call receiving terminal; Callback number notifying means for notifying the original receiving terminal of a telephone number for callback that is different from the telephone number of the call source terminal of the call.

  According to a fifth aspect of the present invention, in a communication terminal that receives a call signal, (1) a request transmission means for transmitting a callback number request signal including a telephone number of a call origination terminal to a communication device; Callback number accepting means for presenting a callback telephone number notified from the communication device so as to accept a callback instruction is provided.

  According to the present invention, it is possible to increase the possibility of making a call with the caller at the time of callback from the receiving terminal.

It is a block diagram which shows the connection structure of various apparatuses which belong to the FMC service system (source information notification system) which concerns on 1st Embodiment, and the flow of information. It is a block diagram which shows the internal structure of the transmission origin terminal in 1st Embodiment from the functional surface which concerns on a transmission origin notification. It is a block diagram which shows the internal structure of the exchange in 1st Embodiment from the functional surface which concerns on a transmission origin notification. It is explanatory drawing which shows the structure of the FMC service subscriber database in 1st Embodiment. It is a block diagram which shows the internal structure of the receiving terminal in 1st Embodiment from the functional surface which concerns on a transmission origin notification. It is a block diagram which shows the connection structure of various apparatuses which belong to the FMC service system (source information notification system) which concerns on 2nd Embodiment, and the flow of information. It is a block diagram which shows the internal structure of the receiving terminal in 2nd Embodiment from the functional surface which concerns on callback number acquisition. It is a block diagram which shows the internal structure of the exchange in 2nd Embodiment from the functional surface which concerns on callback number acquisition.

(A) First Embodiment Hereinafter, a first embodiment of a caller information notification system, a communication device, and a communication terminal according to the present invention will be described in detail with reference to the drawings. The sender information notification system of the first embodiment is applied to a one-number FMC service system.

(A-1) Configuration of the First Embodiment FIG. 1 is a block diagram showing the connection configuration of various devices belonging to the FMC service system (source information notification system) 10 according to the first embodiment and the flow of information. is there.

  In FIG. 1, an FMC service system 10 according to the first embodiment includes a terminal (hereinafter referred to as a receiving terminal) 11 associated with a recipient, terminals (hereinafter referred to as originating terminals) 12 and 13 associated with the same source. The switch 14 and the application server 15 are provided in the communication carrier network 16 for providing the FMC service.

  Terminals 11 to 13 are terminals used for communication services such as telephone and videophones, terminal 11 is described as a terminal related to user (called party) A, and terminals 12 and 13 are FMC service subscribers. It is described as a terminal related to a certain user (source) B.

  The source terminal 12 and the receiving terminal 11 do not need to be fixed terminals, but will be described below as fixed terminals. The transmission source terminal 13 and the receiving terminal 11 may belong to different communication carriers, and may belong to either a CS network (circuit switching network) or a PS network (packet switching network). The source terminal 12 is a PS network terminal and a SIP client. The PSTN and 3G mobile networks are CS networks, and the IP telephone network based on Wi-Fi broadband connection corresponds to the PS network.

  Note that the telecommunications carrier network 16 to which the terminals 11 to 13 belong may be constituted by a single telecommunications carrier or may be constituted by interconnection of a plurality of telecommunications carriers.

  FIG. 2 is a block diagram showing an internal configuration of the caller terminal 12 or 13 (referred to as the terminal 12 in the description of FIG. 2) from the functional aspect related to the caller notification.

  In FIG. 2, the transmission source terminal 12 includes a callback number insertion flag setting unit 20, a callback number storage unit 21, and a calling signal assembly unit 22.

  The callback number insertion flag setting unit 20 sets and holds on / off of a callback number insertion flag indicating whether or not to include a callback number in the call signal. The call signal includes a telephone number related to the caller terminal 12 (hereinafter referred to as a caller number). Separately from this, a telephone number (hereinafter referred to as a callback number) that is desired to be called at the time of callback. The flag indicates whether or not to include a call. For example, many telephone terminals have a simple answering machine function, but the callback number insertion flag may be set in the same procedure as whether or not the simple answering machine function is enabled (ON). Alternatively, a one-touch key that can easily switch the state of the flag may be provided on the source terminal 12.

  The callback number storage unit 21 stores a callback number to be inserted into the call signal. For example, the caller terminal 12 may newly input a callback number and store it in the callback number storage unit 21 when the callback number insertion flag is changed to ON. Further, for example, the calling terminal 12 does not erase the stored contents even when the callback number insertion flag is changed to OFF, and then stores the call stored when the callback number insertion flag is changed to ON. It is also possible to display a back number, ask the user whether or not to use this callback number, and input a new number and store it in the callback number storage unit 21 when intending to change it.

  Here, the callback number may be freely determined by the user (however, it may be set so as to exclude the caller number, or conversely, the setting of the caller number may be permitted). In addition, restrictions may be placed on numbers that can be callback numbers. For example, a restriction may be provided that only the FMC one number (FMC service number) starting with 060 can be a callback number.

  The call signal assembling unit 22 assembles a call signal and sends it to the communication carrier network 16 when a call operation is performed by the user A. When assembling this call signal, the call signal assembling unit 22 checks whether or not the callback number insertion flag of the callback number insertion flag setting unit 20 is turned on. The callback number stored in the back number storage unit 21 is included in the call signal. For example, if the source terminal 12 is a terminal conforming to SIP, the call signal corresponds to an INVITE request, and a callback number is inserted into an option header defined for inserting a callback number.

  The exchange 14 corresponds to an exchange or a server (for example, a SIP exchange) that intervenes in establishing a communication path between the receiving terminal 11 and the caller terminal 12. Although a plurality of exchanges and servers may be involved in establishing the communication path, FIG. 1 shows only the exchange 14 for providing the FMC service.

  FIG. 3 is a block diagram showing the internal configuration of the exchange 14 in terms of functions related to the caller notification.

  In FIG. 3, the exchange 14 includes a callback number insertion determination unit 30, an insertion number authentication unit 31, and a callback number exclusion unit 32.

  When receiving a call signal (for example, a call signal transmitted from the caller terminal 12), the callback number insertion determination unit 30 determines whether or not a callback number is inserted in the call signal. is there.

  The insertion number authentication unit 31 authenticates the callback number inserted in cooperation with the application server 15 when the callback number insertion determination unit 30 determines that the callback number is inserted in the call signal. To do.

  When the callback number is not inserted in the call signal and when the callback number is inserted in the call signal and authentication is possible, the callback number excluding unit 32 calls back the call number from the call signal. If the callback number is inserted in the call signal without being excluded, and the authentication cannot be performed, the callback number is excluded from the received call signal. For example, the callback number inserted in the option header defined for inserting the callback number is erased, or the option header itself defined for inserting the callback number is erased. Instead of excluding, the caller number may be overwritten as a callback number.

  The exchange 14 functions in the same manner as in the prior art except for the functions of the callback number insertion determination unit 30, the insertion number authentication unit 31, and the callback number exclusion unit 32 described above.

  FIG. 4 is an explanatory diagram showing a configuration of an FMC service subscriber database (FMC service subscriber DB) 15A provided in the application server 15.

  As shown in FIG. 4, the FMC service subscriber database 15A includes subscriber identification information such as a subscriber's name and nickname, FMC service numbers for the subscriber starting with a “060” number, and a plurality (or one) of FMC service subscriber database 15A. It has data such as a forwarding destination candidate number and a forwarding destination flag indicating which candidate number is the incoming forwarding destination at that time.

  In the example of FIG. 4, for the subscriber “B”, the FMC service number is “060-1234-xxxx”, and the transfer destination candidate numbers are “050-2345-yyyy” and “090-3456-zzzz”. At that time, the candidate number “050-2345-yyyy” is more effective.

  For example, the insertion number authenticating unit 31 gives the source number included in the received call signal to the application server 15, retrieves the FMC service number from the application server 15, and obtains the FMC service number and the callback number. Authentication is performed based on whether they match. Also, for example, the insertion number authenticating unit 31 gives the source number and callback number (FMC service number) included in the received call signal to the application server 15, and the application server 15 gives the given source number. In addition, it is confirmed whether or not the callback number (FMC service number) is a number related to the same subscriber, and the result is given to the insertion number authenticating unit 31, and the inserted number authenticating unit 31 authenticates based on the result.

  FIG. 5 is a block diagram showing an internal configuration of the receiving terminal 11 in terms of functions related to the caller notification.

  In FIG. 5, the receiving terminal 11 includes a caller number extraction unit 50, a callback number extraction unit 51, an incoming call history holding unit 52, an incoming call number display control unit 53, and a callback number display control unit 54.

  The caller number extraction unit 50 extracts a caller number from the received call signal. In addition, when extraction (display) of a transmission origin number is refused (in the case of non-notification), the caller number extraction part 50 does not perform extraction operation.

  The callback number extraction unit 51 extracts a callback number when a callback number is inserted in the received call signal. Note that a callback number may be inserted even when there is no notification.

  The incoming call history holding unit 52 holds, for example, a predetermined number of incoming call histories (may hold only the latest one). Here, “one incoming call history” means (a) “not notified” when the received call signal is not notified of the caller number, and (b) outgoing from the received call signal. When only the original number is extracted, “source number” corresponds, and (c) when the source number and callback number are extracted from the received call signal, “source number and callback number” Of "". In the case of (b) and (c), the name and nickname of the caller may be included in the incoming call history by using the telephone directory function of the receiving terminal 11.

  The incoming call number display control unit 53 displays the number information related to the caller signal source when the call signal is received. In the case of (a) above, the fact that the caller is “not notified” is displayed on a display (not shown), and in the case of (b), “caller number” is displayed. Further, in the case of (c) above, “source number and callback number” are displayed. In this case, the caller number and the callback number may be displayed together, or one of the caller number and the callback number is displayed, and the display switching operation (for example, cursor movement key) of the called subscriber A is displayed. The display may be switched to the other by the above operation). In the case of (c) above, either the caller number or the callback number may be fixedly displayed so that it cannot be switched. The incoming call number display control unit 53 may display the name and nickname of the caller instead of the number or in addition to the number.

  The callback number display control unit 54 displays the incoming call history list or the latest incoming call history when the incoming user A requests display of the incoming call history list or the latest incoming call history. Again, the incoming call history related to (a) above is displayed on a display (not shown) that the caller is “not notified”, and the incoming call history related to (b) above is shown as “source caller number”. Let In addition, for the incoming call history related to (c) above, “source number and callback number” are displayed. In this case, the sender number and the callback number may be displayed together, and one of the sender number and the callback number is displayed, and the display is switched to the other by the display switching operation of the called subscriber A. You may do it. Note that the incoming call history according to (c) may be fixedly displayed so that the callback number cannot be switched. The callback number display control unit 54 keeps the cursor positioned on any incoming call history in the incoming call history list display. It should be noted that the callback number display control unit 54 may display the name and nickname of the other party to be called back in place of or in addition to the number.

  The call back time number display control unit 54 performs call control (not shown) when a call is instructed in a state where the incoming call history is specified (when the cursor is positioned or when the latest display is performed). The telephone number of the destination is supplied to the department. However, when the incoming call history according to (a) is specific, the call instruction is ignored. When the incoming call history according to the above (b) is specific, the caller source number in the incoming call log is supplied as the telephone number to be called. When the incoming call history according to the above (c) is specific, the callback number in the incoming call history is supplied as the telephone number to be called.

  In addition, the callback number display control unit 54 calls the phone book registration operation when the incoming call history is specified (when the cursor is positioned or when the latest display is performed). Move to book registration operation. A plurality of telephone numbers may be described as an item of one record of the telephone book, and the telephone number and the callback number may be described separately. If the incoming call history includes the caller number and callback number when the phone book registration operation transitions, the number related to the incoming call history in the items for the phone number and callback number in the record to be registered in the phone book Is automatically inserted, and other items such as name are left blank, and other items are entered.

(A-2) Operation of First Embodiment Next, an operation related to callback in the FMC service system 10 according to the first embodiment will be described.

  Considering that the user (source) B who is an FMC service subscriber is not always in the vicinity of the source terminal 12 but is in a place where the source terminal 13 is used, the user B (source) B On the other hand, it is assumed that the call signal is set to include a callback number consisting of the FMC one number in addition to the caller source number (callback number insertion flag is on).

  When the user B makes a call operation to the receiving terminal 11 with respect to the calling terminal 12, the calling terminal 12 has the callback number insertion flag set in the callback number insertion flag setting unit 20 turned on. Therefore, the callback number stored in the callback number storage unit 21 is also included in the call signal.

  In the exchange 14 to which such a call signal is given, since the callback number is inserted in the received call signal, the callback number inserted is authenticated in cooperation with the application server 15.

  If the relationship between the caller number and the callback number included in the received call signal is appropriate from the stored contents of the FMC service subscriber database 15A, the exchange 14 can obtain the authentication OK, The calling signal is exchanged by the exchange 14 while including the callback number.

  In the receiving terminal 11 to which the calling signal including the callback number is given, the source number and the callback number are extracted from the calling signal and displayed. Even if the called party A is present, whether or not to answer the call is determined based on the display. When such a call is received, regardless of whether or not the callee A answers the phone (off-hooks), the caller number and the callback number extracted from the call signal are stored.

  When the caller A wants to call back after a time from this incoming call, the incoming call history list is displayed, and the cursor is positioned on the corresponding incoming call history to issue a call. At this time, the calling terminal 11 transmits a calling signal having the callback number (FMC service number (FMC one number)) in the incoming call history information as the callee number.

  The exchange 14 that has received the calling signal with the FMC service number as the destination number gives the FMC service number to the application server 15, and from the application server 15, the subscriber B wants to transmit at the present time. The telephone number of 12 or 13 is obtained, changed to a calling signal having the telephone number as a callee number, and transmitted.

  As a result, if the presence information is changed so that the user B uses the terminal 13 side after making a call from the calling terminal 12 to the receiving terminal 11, the terminal 13 instead of the terminal 12 is used at the time of callback. A call signal is transmitted to the user B and the user B can be captured.

  The called party A can also register the contents including the incoming caller number and the callback number in the telephone directory. The phone book registration operation is almost the same as that of the existing one, but in the case of the first embodiment, the callback number is also a registration target.

(A-3) Effect of First Embodiment According to the first embodiment, a telephone number for callback is inserted in the calling signal in addition to the caller source number, and a callback from the receiving terminal is inserted. Therefore, it is possible to increase the possibility of making a call with the caller at the time of callback from the receiving terminal.

  In addition, since the callback number is authenticated in the exchange, it is possible to prevent unauthorized use of a service that allows a callback number to be set in addition to the caller number.

(B) Second Embodiment Next, a second embodiment of the caller information notification system, communication device, and communication terminal according to the present invention will be described in detail with reference to the drawings. The sender information notification system of the second embodiment is also applied to the one-number FMC service system.

  In the first embodiment described above, the call-in terminal obtains the callback number by inserting the call-back number into the call signal given to the call-in terminal. In the second embodiment, the receiving terminal obtains the callback number when the receiving terminal requests the exchange to transmit the callback number.

(B-1) Configuration of Second Embodiment FIG. 6 is a block diagram showing a connection configuration of various devices belonging to the FMC service system (source information notification system) 10A and a flow of information according to the second embodiment. Yes, the same and corresponding parts as those in FIG. 1 according to the first embodiment are indicated by the same reference numerals.

  In FIG. 6, the FMC service system 10 </ b> A according to the second embodiment also includes an incoming terminal 11, source terminals 12 and 13, an exchange 14, and an application server 15.

  The functions of the source terminals 12 and 13 are the same as those of the conventional one. In the case of the second embodiment, for example, the call origination signal from the caller terminal 12 includes the caller number, but does not include the callback number. Get only the number.

  FIG. 7 is a block diagram showing an internal configuration of the receiving terminal 11 in the second embodiment from the functional aspect relating to the acquisition of the callback number.

  In FIG. 7, the receiving terminal 11 has an incoming call history holding unit 60, an incoming call history display control unit 61, a callback number requesting unit 62, and a callback instruction receiving unit 63.

  The incoming call history holding unit 60 holds, for example, a predetermined number of incoming call histories. In the case of the second embodiment, each incoming call history includes a caller number except for the non-notified incoming call history. Unlike the first embodiment, the callback number is not included.

  The incoming call history display control unit 61 displays the incoming call history list (or the latest incoming call history) when the incoming call history list display (or the latest incoming call history display) is requested by the incoming user A. . At the time of this display, a cursor is assigned to one of the incoming call histories, and the incoming call history display control unit 61 changes the incoming call history to which the cursor is attached according to the cursor movement operation.

  When the callback number requesting unit 62 detects that the incoming user A has performed a callback number requesting operation in the incoming call history list display state (or the latest incoming call history display state), Thus, a callback number request signal is transmitted. The callback number request signal is a signal conforming to a predetermined format with the exchange 14, and for example, a SIP SUBSCRIBE request or the like can be used. The callback number request signal includes the caller number in the incoming call history to which the cursor is attached. When the callback number is returned from the exchange 14, the callback number requesting unit 62 displays the callback number in place of the sender number in the displayed incoming call history list or written together with the sender number. It is something to be made. In the former case, a mark indicating that the displayed number is a callback number is also displayed.

  When a call is instructed in a state where the incoming call history is specified (when the cursor is positioned or when the latest display is performed), the callback instruction receiving unit 63 sends a call control unit (not shown) to the call control unit (not shown). On the other hand, if the destination telephone number is supplied and the specified incoming history has a callback number, the callback number is supplied as the destination telephone number, and the specified incoming history If there is no callback number, the source number is supplied as the destination telephone number.

  The callback instruction receiving unit 63 may be configured to execute a process of shifting to a registration operation in the telephone book, similar to the callback number display control unit 54 of the first embodiment.

  FIG. 8 is a block diagram showing the internal configuration of the exchange 14 in terms of the function related to callback number acquisition.

  In FIG. 8, the exchange 14 includes a callback number request receiving unit 70, a callback number acquisition requesting unit 71, and a callback number replying unit 72.

  The callback number request receiving unit 70 recognizes a callback number request signal from various signals arriving from various terminals, extracts a transmission source number, and gives it to the callback number acquisition request unit 71.

  The callback number acquisition request unit 71 gives a transmission source number to the application server 15 and requests acquisition of an FMC service number (FMC one number) corresponding to the transmission source number. At this time, the application server 15 accesses the FMC service subscriber database 15A (see FIG. 4), extracts the FMC service number corresponding to the caller number, and provides it to the callback number acquisition request unit 71.

  The callback number reply unit 72 returns a request response signal including a callback number (FMC service number) to the terminal that has transmitted the callback number request signal. The request response signal is a signal according to a predetermined format, and for example, a NOTIFY response can be used.

(B-2) Operation of Second Embodiment Next, an operation related to callback in the FMC service system 10A according to the second embodiment will be described.

  The operation in which the receiving terminal 11 holds the latest predetermined number of incoming histories in the internal incoming history holding unit 60 is the same as a known operation, and a description thereof will be omitted.

  When the user A of the receiving terminal 11 wants to call back to the terminal of the caller that has received in the past that has not passed so much, the incoming call history list display (or the latest incoming call history display) is displayed to the receiving terminal 11. ) To display a list of incoming calls.

  User A finds a telephone number (past caller number) that he / she wants to call from the list of incoming calls, but even if user B of that number is a subscriber to the FMC service and makes a call to the displayed number, If you are worried that you are not currently at the location of the device, or if you actually made a call but did not go off-hook, position the cursor on the corresponding phone number in the list of incoming calls. The callback number request operation is performed. At this time, the receiving terminal 11 transmits a callback number request signal to the exchange 14.

  Upon receiving the callback number request signal, the exchange 14 extracts the source number from the callback number request signal, gives the source number to the application server 15, and provides an FMC service number (FMC) corresponding to the source number. Request acquisition of one number).

The application server 15 accesses the FMC service subscriber database 15A, extracts the FMC service number corresponding to the caller source number, and gives it to the exchange 14. The exchange 14 returns a request response signal including a callback number (FMC service number) to the terminal that has transmitted the callback number request signal.

  When the call back number is returned from the exchange 14, the receiving terminal 11 displays the callback number instead of the caller number in the list of displayed call histories or in addition to the caller number.

  When the callback number is displayed, the user A gives an instruction to make a call, and the receiving terminal 11 supplies the call control unit (not shown) with the callback number as the telephone number of the call destination, and sends the call signal. Send.

(B-3) Effects of the Second Embodiment According to the second embodiment, the telephone number for callback is taken out from the exchange using the caller number included in the incoming signal as a key, and the callback is performed. Since it can be executed, it is possible to increase the possibility of making a call with the caller at the time of callback from the receiving terminal.

(C) Other Embodiments In the description of each of the above-described embodiments, various modified embodiments have been referred to. However, modified embodiments as exemplified below can be given.

  In the first embodiment, an example in which a callback number is inserted into a call signal transmitted from a caller terminal is shown. However, an exchange may execute insertion of a callback number. For example, in the call signal, only information indicating the intention of inserting the callback number is inserted, or an operation for turning on the callback number insertion service is performed on the exchange, and the exchange When the signal is received, the FMC service number (FMC one number) of the transmission source may be taken out from the application server and inserted into the call signal. In this case, the above-described authentication can be made unnecessary. Further, the callback number to be inserted may be arbitrarily set in the exchange.

  In the first embodiment, the caller terminal always inserts the callback number into the call signal. However, the caller determines whether the caller user B inserts the callback number into the call signal. You may make it selectable for every.

  In the second embodiment, the receiving terminal extracts the callback number in response to the requesting operation of the receiving user. However, the receiving terminal may automatically extract the callback number. For example, when the call ends or when the off-hook is not performed regardless of the ringer ringing and the caller goes on-hook, the receiving terminal may start the operation of automatically retrieving the callback number.

  In each of the above embodiments, the case where the present invention is applied to a one-number FMC service system has been described, but the application target of the present invention is not limited to the FMC service system. That is, the callback number is not limited to the FMC service number. For example, the callback number may be arbitrarily set by the user B by substantially the same operation as that for setting the transfer destination number in the exchange or the like. Further, the protocol that can realize the service according to the callback of the present invention is not limited to SIP.

  In each of the embodiments described above, the receiving terminal displays and outputs the callback number, but other output methods may be applied. For example, it may be output by speech synthesis.

  In each of the above embodiments, the exchange 14 and the application server 15 are shown as separate ones, but a server in which these are combined may be used.

  DESCRIPTION OF SYMBOLS 10, 10A ... FMC service system, 11 ... Incoming terminal, 12, 13 ... Source terminal, 14 ... Switch, 15 ... Application server, 15A ... FMC service subscriber database, 16 ... Telecommunications carrier network, 20 ... Callback number Insertion flag setting unit, 21 ... callback number storage unit, 22 ... calling signal assembly unit, 30 ... callback number insertion determination unit, 31 ... insertion number authentication unit, 32 ... callback number exclusion unit, 50 ... caller number Extraction unit 51 ... Callback number extraction unit 52 ... Incoming call history holding unit 53 ... Incoming call number display control unit 54 ... Callback time number display control unit 60 ... Incoming call history holding unit 61 ... Incoming call history display control , 62 ... Callback number requesting part, 63 ... Callback instruction receiving part, 70 ... Callback number request receiving part, 71 ... Callback number The resulting request unit, 72 ... call back number returning unit.

Claims (8)

  Callback number insertion presence / absence setting means for setting whether or not to insert a previously stored callback telephone number that is the same as or different from the telephone number of the call source terminal in the call signal; In the situation where the telephone number for callback is set to be inserted, the telephone number of the call source terminal and the telephone number for callback are inserted into the call signal for the call receiving terminal. A caller information notification system comprising a callback number notification means for notifying the callback telephone number in the system.   The callback number insertion presence / absence setting means and the callback number notification means are provided in the source terminal, and the callback number is set in a situation where a callback telephone number is set to be inserted. 2. The caller information notification system according to claim 1, wherein the notification means transmits the call signal by inserting the call-back telephone number.   3. The call originator according to claim 2, wherein the communication device through which the call signal passes has callback number authentication means for authenticating the telephone number for callback inserted in the call signal. Information notification system.   2. The caller information notifying system according to claim 1, wherein the receiving terminal has a phone book registration means for automatically registering contents including the notified callback number in the phone book. In a communication terminal that transmits a call signal in which the telephone number of the communication terminal is inserted as the telephone number of the call source terminal,
Callback number insertion presence / absence setting means for setting whether or not to insert a telephone number for callback in the call signal;
In a situation where the telephone number for callback is set to be inserted, the telephone number of the communication terminal and the telephone number for callback are inserted into the call signal, and the above callback is made to the call receiving terminal. A communication terminal comprising: a callback number notification means for notifying a telephone number for use. Callback number insertion presence / absence setting means for setting whether or not to insert a previously stored callback telephone number that is the same as or different from the telephone number of the call source terminal in the call signal; ,
In a situation where the telephone number for callback is set to be inserted, the telephone number of the call source terminal and the telephone number for callback are inserted into the call signal for the call receiving terminal. A communication apparatus comprising: a callback number notifying means for notifying the callback telephone number. A request receiving means for receiving a callback number request signal including a telephone number of a call source terminal of the call, transmitted by an incoming terminal of a call;
A communication apparatus, comprising: a callback number notification means for notifying a requesting incoming terminal of a telephone number for callback that is different from the telephone number of the call origination terminal. In a communication terminal that receives a call signal,
Request transmitting means for transmitting a callback number request signal including a telephone number of a call source terminal to the communication device;
A communication terminal comprising: a callback number receiving means for presenting a callback telephone number notified from the communication apparatus so as to be able to receive a callback instruction.

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