JP2013134577A - Information management system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To reduce a situation that contents of an insurance contract cannot be comprehended due to suffering from a disaster in an information management system.SOLUTION: A disaster approval notice indicating occurrence of a disaster is acquired in an input terminal 5 and transmitted to an information processing server 20 (SS10). The information processing server 20 which receives the disaster approval notice transmits approval/disapproval confirmation information for inquiring approval/disapproval of disclosure of disclosure candidate information IH to all input terminals 5 and all information terminals 50 (SS40, SS45). Then, the information processing server 20 which receives, from the input terminal 5 and the information terminals 50, the approval/disapproval information for which the approval/disapproval is confirmed for the disclosure of the disclosure candidate information IH to users of the respective terminals 5, 50 discloses the disclosure candidate information IH, when a result of summing up the approval/disapproval information for each content satisfies a condition defined beforehand.

Description

  The present invention relates to an information management system for managing information related to insurance contracts.

  2. Description of the Related Art Conventionally, there is known an information management system that includes an input terminal that receives input information and a server that executes various processes based on the information acquired via the input terminal, and manages information related to insurance contracts such as life insurance. (See Patent Document 1).

  In the information management system described in Patent Document 1, information relating to the contents of an insurance contract is stored in a server. When the server obtains the policy number of the insurance policy together with the “insurance payment request” via the input terminal, the server obtains the policy number of the policy based on the insurance information stored in the server. The amount of insurance money paid to the beneficiary of the insurance contract corresponding to is calculated and the insurance money is paid.

JP 2011-044055 A

  In many companies, the employer agrees with the employee (so-called company employee) and insures the employee as the insured. The beneficiary specified by (or the employer) receives the insurance money.

  However, in a conventional information management system in which the server obtains the policy number of an insurance policy as a trigger for insurance payment, the employee (ie, the insured person) suffers damage and the employee's If the family (generally the beneficiary), the employer of the employee, or other employees are unable to obtain the policy number of the insurance policy, the beneficiary will be paid The problem of not being done arises.

  And if an employee (ie, an insured person) is affected by a disaster (especially a flood or tsunami disaster), the insurance policy is often lost. There is a high possibility that the situation will occur where the policy number of the insurance policy cannot be obtained.

  In other words, the conventional information management system cannot receive the insurance money when the insured person is affected by a disaster (especially flooding or tsunami disaster) and needs the insurance money. There was a problem.

  Therefore, an object of the present invention is to reduce a situation in which the contents of an insurance contract cannot be acquired due to a disaster in an information management system.

  In order to achieve the above object, the present invention provides at least one input terminal that accepts input of information from the outside, and information processing that stores insurance information that is input via the input terminal and that represents information on an insurance contract. The present invention relates to an information management system including a server and at least one information terminal connected to be capable of data communication with an information processing server.

  In the information management system of the present invention, the information processing server is paid by at least the policy number of the insurance policy, the name of the policyholder who is the policyholder of the insurance contract, the name of the insured person, and the insurance contract. The name of the beneficiary of the insurance money and the contents of the main contract of the insurance contract are stored as insurance information.

  In the input terminal of the present invention, the disaster certification transmission means transmits a disaster certification notification input from the outside and indicating the occurrence of the disaster to the information processing server. In the information terminal of the present invention, the approval / disapproval transmission means transmits approval / disapproval information indicating approval / disapproval regarding the disclosure of the insurance information stored in the information processing server based on the approval / disapproval confirmation information received from the information processing server.

  In the information processing server of the present invention, the disaster certification acquisition unit receives the disaster certification notification transmitted from the disaster certification transmission unit of the input terminal, and the approval / disapproval confirmation transmission unit acquires the disaster certification notification by the disaster certification acquisition unit. Then, approval / disapproval confirmation information is transmitted to the information terminal. Furthermore, the pros and cons confirmation unit obtains the pros and cons information transmitted by the pros and cons transmission unit until at least a set time that is a preset time length elapses after the approval / disapproval transmission unit transmits the approval / disapproval confirmation information. If the acquired approval / disapproval information is totaled according to the contents, and the approval / disapproval information group indicating that it agrees to the disclosure of the insurance information stored in the information processing server satisfies the prescribed condition The information disclosing means publishes the insurance information stored in the information processing server.

  In addition, the disaster mentioned here can be considered as an example of a disaster designated by a government ordinance based on the “Act on Special Financial Assistance to Deal with Severe Disasters”. It may be caused by heavy snow, flood, storm surge, earthquake, tsunami, and other abnormal natural phenomena.

  That is, the information management system accepts approval / disapproval information indicating approval / disapproval of the disclosure of insurance information stored in the information processing server, triggered by the transmission of the disaster certification notification from the input terminal to the information processing server. If the received approval / disapproval information satisfies the prescribed conditions, the insurance information stored in the information processing server is disclosed.

  Therefore, according to the information management system of the present invention, even if the insurance policy is lost due to a disaster, the person related to the insurance (for example, the insured, the insured's family, the insurance contract) It is possible to reduce the occurrence of a situation in which the details of the insurance contract cannot be acquired due to the disaster.

  Further, the prescribed condition referred to here may be, for example, that the result of totaling approval / disapproval information indicating approval for disclosure of insurance information stored in the information processing server is equal to or greater than a prescribed value. The ratio between the result of totaling approval / disapproval information indicating approval for the disclosure of the insurance information stored in and the result of totaling approval / disapproval information indicating disagreement may be equal to or greater than a specified ratio.

Further, the input terminal and the information terminal mentioned here may be different terminals or may be a common terminal.
If it is safe even if the insured is affected by the disaster, the necessity to disclose the insurance information is low.

  Therefore, in the information processing server of the information management system according to the present invention, when the disaster certification notification is acquired by the disaster certification acquisition unit, the confirmation transmission unit performs the safety of the insured corresponding to the insurance information stored in the information processing server. A safety confirmation request for requesting confirmation is transmitted to at least one of the input terminal and the information terminal. When at least one of the input terminal and the information terminal receives the safety confirmation request transmitted from the confirmation transmission unit of the information processing server, the confirmation result transmission unit inputs the safety confirmation result indicating the safety of the insured person. And the received safety confirmation result is transmitted to the information processing server.

  Further, in the information processing server, when a safety confirmation result indicating the safety of the insured person is received from at least one of the input terminal and the information terminal, the disclosure prohibiting means corresponds to the insured person in the information disclosing means. The disclosure of insurance information may be prohibited (claim 2).

According to such an information management system, it is possible to prevent insurance information from being disclosed more than necessary.
By the way, in the present invention, the insurance information stored in the information processing server may be information related to an insurance contract in which an employee is an insured person. In this case, in the information processing server in the information management system of the present invention, when the disaster certification acquisition unit acquires the disaster certification notification, the agent notification transmission unit has a duty of confidentiality with respect to the employee of the employee. An agent notification that notifies the recruitment of a person who is in charge of insurance business may be transmitted to at least one of the input terminal and the information terminal.

  According to such an information management system, it is possible to determine a person in charge of insurance business from those who are obliged to keep confidentiality with respect to the employer of the employee (that is, the business). , Can quickly carry out insurance agency services.

  Here, “the person who is obliged to keep confidentiality with respect to the employee of the employee” is, for example, a person including a tax accountant and a lawyer.

1 is a block diagram showing a schematic configuration of an information management system to which the present invention is applied. It is a figure which shows the procedure of the normal process performed with the input terminal and information processing server which comprise an information management system. It is a figure which shows the outline | summary of the process sequence of the process at the time of a disaster. It is a flowchart which shows the process sequence of the input terminal process at the time of a disaster performed in an input terminal. It is a flowchart which shows the process sequence of the disaster time information terminal process performed with an information terminal. It is a flowchart which shows the process sequence of the server process at the time of a disaster performed with an information processing server.

Embodiments of the present invention will be described below with reference to the drawings.
<Configuration of information management system>
Here, FIG. 1 is a block diagram showing a schematic configuration of an information management system to which the present invention is applied.

  The information management system 1 to which the present invention is applied is that at least a business operator (user) who operates a business agrees with an employee (a so-called employee of a company) and hangs the employee as an insured person. This is a system for managing information (hereinafter referred to as insurance information IH) related to insurance contracts (for example, life insurance insurance contracts and non-life insurance insurance contracts).

  In order to realize this, as shown in FIG. 1, the information management system 1 accepts input of information including at least insurance information IH (n is an integer of 1 or more) input terminals 5A, 5B, .., 5n, and information input from at least one of the information terminals 50A, 50B,... 50m, and the input terminal 5 and the information terminal 50 (m is an integer of 1 or more) that accepts input of information. And at least one information processing server 20 that executes various processes based on the processing.

  The input terminals 5A, 5B,... 5n, the information terminals 50A, 50B,... 50m, and the information processing server 20 are connected via the communication network 3. The communication network 3 here includes a local area network (LAN), a wide area network (WAN), and the like, and includes input terminals 5A, 5B,... 5n, information terminals 50A, 50B,. May be connected by wire or may be connected wirelessly.

  Hereinafter, in this embodiment, when it is not necessary to distinguish each of the input terminals 5A, 5B,... 5n, these input terminals 5A, 5B,... 5n are referred to as input terminals 5 and information terminals 50A, 50B,. When there is no need to distinguish each, the information terminals 50A, 50B,... 50m are referred to as information terminals 50.

<About input terminals>
Next, the input terminal 5 will be described.
The input terminal 5 is a well-known terminal having a mail transmission / reception function and an Internet access function.

  In other words, the input terminal 5 reads the information written on the printed matter to generate image data, the information input via an input device (not shown), and the image reading unit 16. The information receiving unit 6 that receives the read information and the communication unit 7 that performs data communication with other devices via the communication network 3 are provided. Furthermore, the input terminal 5 displays information according to a storage unit 8 that stores various processing programs and various information, a control unit 11 that controls each unit constituting the input terminal 5 according to the processing program, and a signal from the control unit 11. And a sound output unit 10 that outputs a sound in accordance with a signal from the control unit 11.

Each of the input terminals 5 transmits information input by an operator's advisor (in this embodiment, the operator's advisor tax accountant) to the information processing server 20 and information from the information processing server 20. Is something to get. In order to realize this, the input terminals 5 are respectively installed in the offices of the advisors of the business operators.
<About information terminals>
Next, the information terminal 50 will be described.

  The information terminal 50 includes an information receiving unit 51 that receives information input via an input device (not shown), and a communication unit 52 that performs data communication with other devices via the communication network 3. A storage unit 53 for storing various processing programs and various information, a control unit 54 for controlling each unit constituting the information terminal 50 according to the processing program, a display unit 55 for displaying information according to a signal from the control unit 54, and a control And a sound output unit 56 that outputs sound according to a signal from the unit 11.

That is, each information terminal 50 is a well-known portable information terminal having a mail transmission / reception function and an Internet access function. In the present embodiment, it is assumed that each of a large number of unspecified persons has the information terminal 50.
<Information processing server>
Next, the information processing server 20 will be described.

  The information processing server 20 is connected to the communication network 3 so as to realize data communication between an information receiving unit 21 that receives input of information input via an input device (not shown) and another device. A communication interface (hereinafter referred to as a communication I / F) 22, a storage unit 23 that stores various processing programs and various information, a control unit 30 that controls each part of the information processing server 20 according to the processing program, and a control And a display unit 24 for displaying information in accordance with a signal from the unit 30. That is, the information processing server 20 in the present embodiment is a so-called Web server.

  As described above, the information management system 1 collects the insurance information IH input at the input terminals 5A, 5B,... 5n, stores the insurance information IH in the storage unit 23, and issues a browsing request from one input terminal 5. When receiving, the normal process of transmitting the insurance information IH stored in the storage unit 23 to the input terminal 5 that is the transmission source of the browsing request is executed.

  Further, the information management system 1 is configured so that the information processing server 20 stores the insurance information stored in the information processing server 20 based on information received from at least one of the input terminal 5 and the information terminal 50 at the time of a disaster. A disaster process for determining whether or not to disclose the IH is executed.

In other words, the information management system 1 is unable to contact the business adviser (in this embodiment, tax accountant) or the insured (employee) due to a disaster or the like (for example, the business adviser or If the insurer has died in the event of a disaster and is unable to contact the company's advisor or the insured), the insured's insurance information IH will be disclosed (and the password will be reissued). It is a scheme.
<About the contents of normal processing>
Next, the normal process will be described in detail. This normal process is a process that the input terminal 5 and the information processing server 20 execute in cooperation. The terminal-side normal process executed by the control unit 11 of the input terminal 5 and the control unit 30 of the information processing server 20 It consists of server side normal processing to be executed.

Here, FIG. 2 is a diagram illustrating a processing procedure of normal processing.
First, when the terminal-side normal process is started, as shown in FIG. 2, the insurance information IH and the input terminal 5 that executes the terminal-side normal process are installed via the information receiving unit 6. Information relating to the business advisor (hereinafter referred to as advisor information IA) is acquired (S110).

  Specifically, in S110 of the present embodiment, the insurance information IH is acquired by well-known optical character recognition (so-called OCR) from image data generated by reading the individual insurance policies at the image reading unit 16. This insurance information IH includes at least the policy number NI of the insurance policy, the name and address of the policyholder who is the policyholder of the insurance (hereinafter referred to as policyholder information) NC, the name of the insured person of the insurance and The address (hereinafter referred to as insured information) NP, the name and address of the insurance recipient (hereinafter referred to as recipient information) NR, and the content SI of the main contract of the insurance are included as individual information. Furthermore, the insurance information IH may include the beginning and end of the insurance period of the insurance.

  In S110 of the present embodiment, information input from the input device is acquired as advisor information IA via the information receiving unit 6. The advisor information IA includes at least an identification number for identifying an advisor (hereinafter referred to as an advisor number), a name and address of the advisor, and a contact address of the advisor (for example, an E-mail address, a telephone number, and a FAX number). And are included.

Subsequently, the insurance information IH acquired in S110 and the advisor information IA are associated with each other and transmitted to the information processing server 20 (S120).
On the other hand, in the server side normal process executed by the information processing server 20, when the insurance information IH and the advisor information IA transmitted in S110 of the terminal side normal process are acquired (S210), the acquired insurance information IH and advisor information IA are acquired. Are stored in the storage unit 23 (S220).

  By repeating this terminal-side normal processing S110, S120 and server-side normal processing S210, S220, the storage unit 23 of the information processing server 20 stores each of the employer (that is, the insured person) of the operator. Insurance information IH is stored in association with the advisor information IA about the advisor of the business operator. As a result, the information processing server 20 functions as a data server in which the insurance information IH is stored.

  The insurance information IH stored in the information processing server 20 may be organized for each advisor information IA associated with the insurance information IH. Hereinafter, information that is arranged for each advisor information IA, stored in the information processing server 20, and associated with the insurance information IH and the advisor information IA is referred to as storage information CI (reference numeral “o” in FIG. 1). Represents the number of stored information and is a natural number of “1” or more).

  Moreover, in the terminal side normal process which the input terminal 5 performs, the browsing request | requirement which requests | requires browsing of the at least 1 insurance information IH stored in the information processing server 20 of the advisor using the said input terminal 5 is carried out. The information is acquired together with the advisor number through the information receiving unit 6 of the input terminal 5 (S130). Then, the acquired browsing request and the advisor number are associated with each other and transmitted to the information processing server 20 (S140).

  The information processing server 20 that has received the browsing request from the input terminal 5 is designated by the browsing request from the insurance information IH stored in the storage unit 23 of the information processing server 20 in the server-side normal processing. Obtain insurance information IH. Information for displaying the acquired insurance information IH (hereinafter referred to as insurance display information) is transmitted to the input terminal 5 that transmitted the browsing request (S230).

  In S230 of the server-side process of the present embodiment, the advisor number in the advisor information IA stored in the storage unit 23 of the information processing server 20 and associated with the insurance information IH specified by the browsing request is If it does not match the advisor number transmitted with the browsing request, the insurance display information corresponding to the insurance information IH is not returned. Thereby, it is possible to prevent a person other than the advisor using the input terminal 5 from browsing the contents of the insurance contract.

  And in the input terminal 5 which received the insurance display information from the information processing server 20, the insurance information IH represented by the insurance display information is displayed on the display unit 24 of the input terminal 5 by the terminal side normal processing ( S150).

Thereafter, both the terminal-side normal process and the server-side normal process wait until new information is input.
<About the contents of disaster processing>
Next, an overview of disaster processing will be described. This disaster process is a process that the input terminal 5, the information terminal 50, and the information processing server 20 execute in cooperation. The disaster input terminal process that is executed by the control unit 11 of the input terminal 5, and the information terminal 50 disaster control information terminal processing executed by the control unit 54 and disaster server processing executed by the control unit 30 of the information processing server 20.

Here, FIG. 3 is a diagram showing a processing outline of the disaster processing.
In this disaster process, first, a disaster certification notification indicating that a disaster has occurred in the disaster input terminal process is acquired via the information reception unit 6 of the input terminal 5 and transmitted to the information processing server 20. (SS10). This disaster authorization notification includes at least information indicating the date and time when the disaster occurred and information regarding the area where the disaster occurred (that is, the disaster area).

  The disaster referred to here is preferably a disaster designated by a government ordinance based on the “Act on Special Financial Assistance to Deal with Catastrophic Disasters”, but “storm, heavy rain, heavy snow, flood, Damage may be caused by storm surges, earthquakes, tsunamis, and other unusual natural phenomena.

  Then, the information processing server 20 that has received the disaster certification notice is included in the disaster certification notice in the insured person information NP contained in the insurance information IH stored in the storage unit 23 in the server processing at the time of disaster. It is determined whether there is insured person information (hereinafter referred to as corresponding insured person information) NP in which the same area as the affected area is defined. As a result of the determination, if the corresponding insured person information NP exists, a safety confirmation request for requesting safety confirmation of the insured person represented by the corresponding insured person information NP is sent to all the input terminals 5 and all the information. It transmits to the terminal 50 (SS20, SS25).

  The input terminal 5 and the information terminal 50 that have received the safety confirmation request request the users of the terminals 5 and 50 to confirm the safety of the insured person. When the safety confirmation result (hereinafter referred to as a safety confirmation result) is acquired via the information reception unit 6 or the information reception unit 51, the acquired safety confirmation result is transmitted to the information processing server 20 (SS30, SS35). ).

  Furthermore, in the information processing server 20 that has received the safety confirmation result, based on the received safety confirmation result, the insurance information IH (hereinafter referred to as public candidate information IH) corresponding to the insured who has not been confirmed to be safe as a result of the safety confirmation. (Hereinafter referred to as approval / disapproval confirmation information) is transmitted to all the input terminals 5 and all the information terminals 50 (SS40, SS45).

  The input terminal 5 and the information terminal 50 that have received the approval / disapproval confirmation information confirm the approval / disapproval of disclosing the disclosure candidate information IH to the users of the terminals 5 and 50. When the result of the approval / disapproval confirmation (hereinafter referred to as approval / disapproval information) is acquired via the information reception unit 6 or the information reception unit 51, the acquired approval / disapproval information is transmitted to the information processing server 20 (SS50, SS55).

  Furthermore, the information processing server 20 that has received the approval / disapproval information determines whether or not to disclose the disclosure candidate information IH based on the result of counting the approval / disapproval information for each content. As a result, when the insurance information IH is disclosed, all the disclosure destination determination information, which is information for specifying the disclosure destination of the insurance information IH that is determined to be disclosed (hereinafter referred to as the disclosure target information IH), To the input terminal 5 (SS60).

  The input terminal 5 that has received the disclosure destination determination information indicates to the user of the input terminal 5 that the disclosure target information IH is safe if the disclosure target information IH is insurance information IH corresponding to the user's own advisor. Prompt for information. And if the information which shows a user's own safety (henceforth safe information) is acquired via the information reception part 6, the acquired safe information will be transmitted to the information processing server 20 (SS65).

  Further, the input terminal 5 that has received the disclosure destination determination information notifies the user of the input terminal 5 that the disclosure target information IH is not the insurance target information IH corresponding to the user's own advisor. Require input regarding whether or not to substitute for insurance business. When the input result (hereinafter referred to as proxy information) is acquired via the information reception unit 6, the acquired proxy information is transmitted to the information processing server 20 (SS70).

Further, in the information processing server 20 that has received the safe information, the advisor indicated by the safe information is determined as the disclosure destination of the disclosure target information IH. It should be noted that the information processing server 20 that has received the proxy information without receiving the safety information safely represents the disclosure target information IH from among persons corresponding to at least one proxy information indicating that the insurance service can be performed. Decide who will commission the insurance business for And the agency of the advisor information IA corresponding to the determined person is requested to perform the insurance business for the disclosure target information IH.
<Processing contents of disaster input terminal processing>
Next, the disaster input terminal process executed by the control unit 11 of each input terminal 5 will be described in detail.

Here, FIG. 4 is a flowchart showing the processing procedure of the disaster input terminal processing.
This disaster input terminal process is activated when an activation command is input via the information receiving unit 6 of the input terminal 5.

Then, when the disaster input terminal process is started, as shown in FIG. 4, a disaster certification notice is acquired via the information receiving unit 6 and transmitted to the information processing server 20 (S310, SS10).
Subsequently, it is determined whether or not a safety confirmation request is received (acquired) from the information processing server 20 (S320). If the safety confirmation request is not received as a result of the determination (S320: NO), the process waits until it is received. To do. And if a safety confirmation request is received (S320: YES), the user of the said input terminal 5 will be alert | reported that the safety confirmation of an insured person will be requested | required, and the result (namely, safety confirmation result) of the safety confirmation will be shown. It acquires via the information reception part 6, and transmits to the information processing server 20 (S330, SS30). Note that the notification in the present embodiment may be that an image requesting safety confirmation is displayed on the display unit 9 or a sound requesting safety confirmation is output from the sound output unit 10. But it ’s okay.

  Further, it is determined whether or not approval / disapproval confirmation information is received (acquired) from the information processing server 20 (S340). If the determination result indicates that approval / disapproval confirmation information is not received (S340: NO), the process waits until it is received. . Then, when the approval / disapproval confirmation information is received (S340: YES), the user of the input terminal 5 is notified that the approval / disapproval of the disclosure of the candidate release information IH is confirmed, and the result of the approval / disapproval confirmation (ie, approval / disapproval). Information) is acquired via the information receiving unit 6 and transmitted to the information processing server 20 (S350, SS50).

  Subsequently, it is determined whether or not the disclosure destination determination information has been received (acquired) from the information processing server 20 (S360). If the determination result indicates that the disclosure destination determination information has not been received (S360: NO), it is received. Wait until. Then, when the approval / disapproval confirmation information is received (S360: YES), it is notified that the input of safe information or proxy information is urged (S370).

  And it is determined whether the information acquired via the information reception part 6 after the alerting | reporting in S370 is safe information (S380). As a result of the determination in S380, if the information acquired via the information receiving unit 6 is safe information (S380: YES), the acquired safe information is transmitted to the information processing server 20 (S390 (SS65)).

  Thereafter, when insurance display information about the disclosure target information IH is received from the information processing server 20, the disclosure target information IH is displayed on the display unit 9 (S400), and the disaster input terminal process is terminated.

  On the other hand, if the information acquired through the information receiving unit 6 is not safe as a result of the determination in S380 (S380: NO), the information acquired through the information receiving unit 6 after the notification in S370 is replaced. It is determined whether it is information (S410). As a result of the determination in S410, if the information acquired via the information reception unit 6 is proxy information (S410: YES), the acquired proxy information is transmitted to the information processing server 20 (S420 (SS70)).

  In addition, the determination whether the information acquired through the information receiving unit 6 is the safe information or the proxy information, which is executed in S380 and S410 of the present embodiment, is displayed on the display unit 9 via the input device. For example, it may be implemented based on the type of button pressed.

  After that, when insurance display information about the disclosure target information IH is received from the information processing server 20, the disclosure target information IH is displayed on the display unit 9 (S430), and the disaster input terminal process is terminated.

  By the way, as a result of the determination in S410, if the information acquired via the information receiving unit 6 is not proxy information (S410: NO), the disaster input terminal process is terminated without executing S420 and S430.

  That is, the user of the input terminal 5 inputs the information safely and transmits it to the information processing server 20 if the disclosure target information IH is the insurance information IH corresponding to the user's own advisor. Thereby, the insurance information IH corresponding to the user's own advisor is displayed on the display unit 9.

However, when the disclosure target information IH is not the insurance information IH corresponding to the user's own consultant, the user of the input terminal 5 may accept the insurance business related to the disclosure target information IH. Sometimes. In this case, the user of the input terminal 5 inputs proxy information indicating that proxy of insurance business is possible and transmits the proxy information to the information processing server 20. Then, as a result of the processing in the information processing server 20, when the user of the input terminal 5 decides on behalf of the insurance business related to the disclosure target information IH, the disclosure target information IH is displayed on the display unit 9. The
<About the contents of disaster information terminal processing>
Next, the disaster information terminal process executed by the control unit 54 of each information terminal 50 will be described in detail.

Here, FIG. 5 is a flowchart showing a processing procedure of the disaster information terminal processing.
This disaster information terminal process may be started at predetermined time intervals or when a safety confirmation request from the information processing server 20 is received.

  Then, when the disaster input process is started, as shown in FIG. 5, it is determined whether or not a safety confirmation request has been received (acquired) from the information processing server 20 (S510). If no request has been received (S510: NO), the process waits until it is received. When receiving the safety confirmation request (S510: YES), the user of the information terminal 50 is notified that the insured person is requested to confirm the safety, and the result of the safety confirmation (that is, the safety confirmation result) is It acquires via the information reception part 51, and transmits to the information processing server 20 (S520). Note that the notification in the present embodiment may be that an image indicating that safety confirmation is requested is displayed on the display unit 55, or a sound indicating that safety confirmation is requested is output from the sound output unit 56. But it ’s okay.

  Further, it is determined whether approval / disapproval confirmation information has been received (acquired) from the information processing server 20 (S530). If the determination result indicates that approval / disapproval confirmation information has not been received (S530: NO), the process waits until it is received. . When the approval / disapproval confirmation information is received (S530: YES), the user of the information terminal 50 is informed that confirmation of approval / disapproval of the disclosure candidate information IH is confirmed, and as a result of the approval / disapproval confirmation (ie, approval / disapproval). Information) is acquired via the information receiving unit 51 and transmitted to the information processing server 20 (S540).

Thereafter, the disaster information terminal processing is terminated.
In other words, in the disaster information terminal processing, the pros and cons input using the information terminal 50 by a person who is highly likely to be unrelated to the insured in order to help the insured in the event of a disaster. Information is transmitted to the information processing server 20.
<About the contents of server processing at the time of disaster>
Next, the disaster server processing executed by the control unit 30 of the information processing server 20 will be described in detail.

Here, FIG. 6 is a flowchart showing a processing procedure of the server processing at the time of disaster.
This disaster server process is activated when a disaster authorization notification is received from the input terminal 5.
When the disaster server process is started, first, it is determined whether or not the corresponding insured person information NP exists in the insured person information NP included in the insurance information IH stored in the storage unit 23. (S610).

  As a result of the determination in S610, if the corresponding insured person information NP does not exist (S610: NO), this disaster server process is terminated. On the other hand, if the corresponding insured person information NP exists (S610: YES), a safety confirmation request is transmitted to all the input terminals 5 and all the information terminals 50 (S620). In S620 of the present embodiment, the safety confirmation request is transmitted as a request for the safety confirmation of the insured person represented by the corresponding insured person information NP. In the following, one corresponding insured person information NP (that is, one insured person) will be described.

  Subsequently, it is determined whether or not a predetermined time, which is a predetermined time length, has elapsed since the safety confirmation request was transmitted in S620 (S630). As a result of the determination in S630, if the specified time has not elapsed since the safety confirmation request was transmitted (S630: NO), it is determined whether the safety confirmation result has been acquired from the input terminal 5 and the information terminal 50. (S640). If the result of determination in S640 is that the safety confirmation result has not been acquired (S640: NO), the process returns to S630.

  On the other hand, if the safety confirmation result is acquired as a result of the determination in S640 (S640: YES), the acquired safety confirmation result corresponds to the insured person information NP indicated by the safety confirmation request transmitted earlier. It is determined whether or not the insured person is safe (S650). As a result of the determination in S650, if the safety confirmation result indicates that the insured person is safe (S650: YES), the insurance information IH corresponding to the insured person (that is, insured person information NP) The prohibition of disclosure is set (S660), and the process returns to S630. As a result of the determination in S650, if the safety confirmation result does not indicate that the insured person is safe (S650: NO), the process returns to S630 without executing S660.

  That is, in S630 to S660 of the present embodiment, every time the safety confirmation result is acquired, it is determined whether or not the content of the safety confirmation result represents the safety of the insured person, and the safety confirmation result does not represent the safety. Advances the preparation for disclosing insurance information IH of the victim as public candidate information IH.

  In the server process at the time of disaster, subsequently, approval / disapproval confirmation information is transmitted to all the input terminals 5 and all the information terminals 50 (S670, SS40, SS45). As a reply to the approval / disapproval confirmation information, the approval / disapproval information is received (acquired) (S680), and it is determined whether or not a preset time has passed since the approval / disapproval information was transmitted in S670 (S690). .

  As a result of the determination in S690, if the set time has not elapsed since the approval / disapproval confirmation information has been transmitted (S690: NO), the process returns to S680, and from the input terminal 5 and the information terminal 50 until the set time elapses. Each time the approval / disapproval information is transmitted, the approval / disapproval information is received. When the set time elapses after the approval / disapproval information is transmitted (S690: YES), statistical processing is performed to aggregate the approval / disapproval information acquired in the previous S680 for each content (S700).

  Then, as a result of the statistical processing, it is determined whether or not the approval / disapproval information group indicating approval for the disclosure of the disclosure candidate information IH satisfies a predefined regulation condition (S710). In S710 of the present embodiment, specifically, if the total number of approval / disapproval information indicating approval for disclosure of the disclosure candidate information IH is equal to or greater than a predefined value, it is determined that the predefined condition is satisfied. To do.

  As a result of the determination in S710, if the specified condition is not satisfied (S710: NO), it is determined that the approval of the disclosure of the disclosure candidate information IH has not been obtained, and this disaster server processing is terminated. On the other hand, when the specified condition is satisfied (S710: YES), the disclosure candidate information IH is set as the disclosure target information, and the disclosure destination determination information about the disclosure target information IH is transmitted to all the input terminals 5 (S720).

  Furthermore, it is determined whether or not the information is successfully acquired from the input terminal 5 with respect to the disclosure destination determination information transmitted in S720 (S730). As a result of the determination, if the safety information has been acquired (S730: YES), the advisor indicated by the safety information is determined as the disclosure destination of the disclosure target information IH, and the insurance display information corresponding to the disclosure target information IH Is transmitted to the input terminal that has transmitted the information safely (S760).

  On the other hand, as a result of the determination in S730, if the safety information has not been acquired (S730: NO), a predetermined time length (hereinafter referred to as a specific time) transmits the disclosure destination determination information in S720. It is determined whether or not it has passed (S740). As a result of the determination in S740, if the specific time has not elapsed (S740: NO), the process returns to S730.

  On the other hand, when the specific time has elapsed (S740: YES), matching processing for determining a person who requests an insurance service proxy for the disclosure target information IH based on the proxy information received until the specific time has elapsed. Execute (S750). Various methods are conceivable as the matching process executed in the present embodiment. For example, from among advisors corresponding to at least one proxy information indicating that a proxy for insurance business is possible, information to be disclosed is disclosed. An advisor whose client is a business operator who does not have a conflict of interest with the business content of the business operator of the IH may be determined as a person who requests the agency of the insurance business for the public information IH.

Thereafter, the insurance display information corresponding to the disclosure target information IH is transmitted to the contact in the advisor information IA corresponding to the person determined in S750 to the input terminal that has transmitted the information safely (S760), and this disaster server The process ends.
[Effect of the embodiment]
As described above, in the information management system 1 of the present embodiment, the insurance information IH stored in the information processing server 20 is triggered by the fact that the information processing server 20 has received the disaster authorization notification from the input terminal 5. Pros and cons information indicating the pros and cons of the release of And if the accepted approval / disapproval information satisfies the prescribed conditions, the insurance information stored in the information processing server 20 is disclosed.

  Therefore, according to the information management system 1, even if the insurance policy is lost due to a disaster, a person related to the insurance (for example, a consultant, as a result, the insured person, the insured person's family, It is possible to reduce the occurrence of a situation in which the policyholders) can learn the policy details of the insurance policy and cannot know the policy details of the insurance policy due to the disaster.

  In particular, in the information processing server 20 of the above-described embodiment, when the safety confirmation result indicating the safety of the insured person is received from at least one of the input terminal 5 and the information terminal 50, the insurance information IH corresponding to the insured person is received. Is prohibited.

Therefore, according to the information management system 1 of the present embodiment, it is possible to prevent the insurance information IH from being disclosed more than necessary, and to prevent personal information from being unnecessarily disclosed.
In the information management system 1 of the above embodiment, the person in charge of the insurance business is determined from those who are obliged to maintain confidentiality with respect to the employee of the employee (that is, the business operator). It is possible to carry out the agency of insurance business quickly.
[Other Embodiments]
As mentioned above, although embodiment of this invention was described, this invention is not limited to the said embodiment, In the range which does not deviate from the summary of this invention, it is possible to implement in various aspects.

  For example, in the information management system 1 of the above-described embodiment, the safety confirmation request and approval / disapproval information are transmitted from the information processing server 20 to all the input terminals 5 and all the information terminals 50. The transmission destination of the confirmation information from the information processing server may be only all the input terminals 5 or only all the information terminals 50. Further, it may be transmitted only to a specific input terminal 5 among the input terminals 5, or may be transmitted only to a specific information terminal 50 among the information terminals 50.

  Furthermore, the method of determining a person who requests the agency of insurance business for the disclosure target information IH (that is, matching processing) is not limited to the method described in the above embodiment. For example, an advisor who resides in the same area as the insured who resides in the disaster area may be a person who requests the agency of insurance business for the public information IH, and there are other conditions in the method described in the above embodiment. You may join.

  In the above embodiment, the advisor is a tax accountant, but the advisor is not limited to a tax accountant, and may be a lawyer, a certified public accountant, or the like. In other words, the advisor may be any person as long as he has a duty of confidentiality with respect to the business.

  Furthermore, in the above embodiment, the information managed by the information management system 1 is the insurance information IH. However, the information managed by the information management system 1 is not limited to this. , What you want to tell after you die, and other information.

Furthermore, in the above embodiment, the input terminal 5 and the information terminal 50 are configured as separate devices, but the input terminal 5 and the information terminal 50 may be a common device.
[Correspondence between Embodiment and Claims]
Finally, the relationship between the description of the above embodiment and the description of the scope of claims will be described.

  S310 in the disaster input terminal process of the above embodiment corresponds to the disaster authorization transmission means in the description of the claims, and S540 of the disaster information terminal process corresponds to the approval / disapproval transmission means in the description of the claims. .

  Furthermore, the function of acquiring the disaster certification notification by the communication I / F 22 in the information processing server 20 of the above embodiment corresponds to the disaster certification acquisition means in the description of the claims, and S670 of the server processing at the time of the disaster is a patent. It corresponds to the approval / disapproval confirmation transmission means in the description of the range. S680 to S700 correspond to the approval / disapproval confirmation means in the description of the claims, and S710 to S760 correspond to the information disclosure means in the description of the claims.

  Further, S620 of the server processing at the time of disaster corresponds to the confirmation transmission unit in the description of the claims, and S660 corresponds to the disclosure prohibition unit in the description of the claims. It should be noted that S330 of the disaster input terminal process and S520 of the disaster information terminal process correspond to the confirmation result transmitting means in the description of the claims, and S720 of the disaster server process is in the description of the claims. This corresponds to proxy notification transmission means.

  DESCRIPTION OF SYMBOLS 1 ... Information management system 3 ... Communication network 5 ... Input terminal 6 ... Information reception part 7 ... Communication part 8 ... Memory | storage part 9 ... Display part 10 ... Sound output part 11 ... Control part 16 ... Image reading part 20 ... Information processing server 21 ... Information reception unit 22 ... Communication I / F 23 ... Storage unit 24 ... Display unit 30 ... Control unit 50 ... Information terminal 51 ... Information reception unit 52 ... Communication unit 53 ... Storage unit 54 ... Control unit 55 ... Display unit 56 ... Sound Output section

Claims (3)

Data between at least one input terminal that receives input of information from the outside, an information processing server that stores insurance information that is input via the input terminal and that represents information on an insurance contract, and the information processing server An information management system comprising at least one information terminal connected to be communicable,
In the information processing server,
At least the policy number of the insurance policy, the name of the policyholder who is the policyholder of the insurance contract, the name of the insured person, the name of the beneficiary of the insurance payable by the insurance contract, and the contents of the main contract of the insurance contract Is stored as the insurance information,
The input terminal is
A disaster certification transmission means for sending a disaster certification notification representing the occurrence of a disaster inputted from the outside to the information processing server,
The information terminal
Based on the approval / disapproval information received from the information processing server, comprising approval / disapproval transmission means for transmitting approval / disapproval information indicating approval / disapproval about the disclosure of the insurance information stored in the information processing server,
The information processing server
Disaster certification acquisition means for receiving a disaster certification notification transmitted from the disaster certification transmission means of the input terminal;
When the disaster certification notification is acquired by the disaster certification acquisition means, the approval / disapproval confirmation transmission means for transmitting the approval / disapproval confirmation information to the information terminal;
After the approval / disapproval transmission means transmits the approval / disapproval confirmation information, the approval / disapproval information transmitted by the approval / disapproval transmission means is acquired at least until a set time that is a preset time length elapses. Pros and cons confirmation means to aggregate information by content,
As a result of counting the approval / disapproval information by the approval / disapproval confirmation means, if the approval / disapproval information group indicating that the information stored in the information processing server is in favor of disclosure of the insurance information satisfies a predetermined condition, the information An information management system comprising: information disclosure means for publishing insurance information stored in the processing server. The information processing server
When the disaster authorization notification is obtained by the disaster authorization obtaining means, a safety confirmation request for requesting safety confirmation of the insured person corresponding to the insurance information stored in the information processing server is sent between the input terminal and the information terminal. Confirmation transmission means for transmitting to at least one of
When the safety confirmation result indicating the safety of the insured person is received from at least one of the input terminal and the information terminal, the information disclosing means prohibits the disclosure of the insurance information corresponding to the insured person. Prohibiting disclosure and
At least one of the input terminal and the information terminal is
Upon receipt of the safety confirmation request transmitted from the confirmation transmission means of the information processing server, the safety confirmation result indicating the safety of the insured person is input, and the received safety confirmation result is transmitted to the information processing server. The information management system according to claim 1, further comprising a confirmation result transmission unit. The insurance information stored in the information processing server is:
Information on an insurance contract with an employee as the insured,
The information processing server
When the disaster certification notification is obtained by the disaster certification obtaining means, the agent who notifies the employer of the employee who is obliged to maintain confidentiality for duties and is in charge of the insurance business. The information management system according to claim 1, further comprising: a substitute notification transmission unit configured to transmit a notification to at least one of the input terminal and the information terminal.

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