JP2013128679A - Nurse call system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To prevent a case wherein announcement cannot be made to medical staffers carrying portable terminal units because a mode in every portable terminal unit carried by each medical staffer is set to a call rejection mode.SOLUTION: A nurse call master unit 10 obtains presence information indicating that the call rejection mode is set to reject a call from a patient from a portable terminal unit 50. If all the portable terminal units 50 are in the call rejection mode, alarm information indicating that no portable terminal unit 50 that can respond to the call from the patient is present is transmitted to all of a plurality of predetermined portable terminal units 50. The alarm is notified in these portable terminal units 50 based on the alarm information. Accordingly, if a medical staffer who notices the alarm releases the call rejection mode, such a situation that the mode in all the portable terminal units 50 carried by the medical staffers is changed to the call refection mode to prevent announcement to the medical staffers carrying the portable terminal units 50 can be prevented.

Description

  The present invention relates to a nurse call system in which a patient can call a medical worker by operating a call operation unit of a nurse call cordless handset, and in particular, a nurse who can answer a call by a medical worker carrying a portable terminal. Regarding the call system.

  In general, a nurse call system is used in hospitals and care facilities. The nurse call system can be used when a patient at a hospital needs help from a doctor or nurse, or when a caregiver at a care facility needs help from a caregiver (hereinafter referred to as “the caregiver”). Can be called doctors, nurses, and caregivers (hereinafter collectively referred to as health care workers) by operating the button-shaped call operation unit. System.

  Many nurse call systems are installed near beds in hospital rooms, toilets, bathrooms, etc., and are installed in nurse call cordless handsets with call operation units and nurse stations where medical workers are stationed. The nurse call master unit to be informed and installed in the corridor near the entrance of each room such as a hospital room or nursing room (hereinafter collectively referred to as a hospital room), displays the names of patients in the hospital room, It is configured to include a corridor lamp that displays that a patient in the room is calling and a controller that performs control related to a call and data transmission / reception. In addition to the above-described configuration, a nurse call system including a portable terminal such as a PHS (Personal Handy phone System) terminal carried by a medical worker and a PBX (Private Branch Exchange) is also provided. In addition, a nurse call system for making a call to an IP (Internet Protocol) telephone has been proposed (for example, Patent Document 1).

  In such a nurse call system, when the call operation unit of the nurse call slave unit is operated, the call signal generated by the nurse call slave unit is output to the nurse call master unit via the corridor lamp. The nurse call parent device, the portable terminal, and the IP phone notify the patient that the call has been made by voice or the like. A medical worker who has grasped the notification can respond to the call by off-hooking the handset installed in the nurse call master unit or off-hooking the portable terminal he / she carries. When a response is made, a communication path is formed between the nurse call slave unit and the nurse call master unit or the portable terminal, and a conversation between the patient and the medical staff becomes possible.

  By the way, since the medical worker carrying the portable terminal is performing various nursing duties, it cannot always respond to the call by the nurse call cordless handset. However, there is a problem that the mobile terminal performs notification regardless of whether or not the medical worker can respond. In order to solve such a problem, in the portable terminal, when there is an incoming call in a state where the incoming call rejection mode is set by the incoming call rejection mode setting means, the automatic answering means automatically answers the incoming call to the caller. On the other hand, a technique of automatically transmitting a message stored in advance is known (for example, Patent Document 2).

JP 2007-174451 A Japanese Patent Laid-Open No. 6-232962

  However, in the technique described in Patent Document 2 described above, the mobile terminal is set to the incoming call rejection mode by the incoming call rejection mode setting means by the intention of the medical worker carrying the mobile terminal. If all the medical workers set the mobile terminal to the incoming call rejection mode and the incoming call rejection mode is not canceled, the medical staff carrying the mobile terminal will not be notified. There was a problem that.

  The present invention has been made to solve such a problem, and all the portable terminals carried by the medical staff are in the incoming call rejection mode, and the medical staff carrying the portable terminals. The purpose is to prevent notifications from being stopped.

  In order to solve the above-described problems, the present invention indicates that the mobile terminal is set in an incoming call rejection mode in which an incoming call from a patient is rejected when a medical worker wants to concentrate on work such as nursing. Presence information is acquired by the nurse call master unit, and the nurse call master unit indicates that there is no mobile terminal that can respond to a call from a patient when all mobile terminals are in the call rejection mode. Information is transmitted to each mobile terminal, and each mobile terminal outputs a warning based on the warning information.

  According to the present invention configured as described above, the nurse call parent device can determine from the presence information that all the mobile terminals are in the incoming call rejection mode, and all the mobile terminals are in the incoming call rejection mode. , Warning information indicating that there is no portable terminal that can respond to a call from a patient is transmitted to each portable terminal, and a warning is output from each portable terminal. Therefore, when a health care worker who notices the warning cancels the incoming call rejection mode, all the mobile terminals carried by the medical care worker enter the incoming call rejection mode, so that the medical staff carrying the mobile terminal On the other hand, it is possible to prevent the notification from being performed.

It is a block diagram which shows the structural example of the nurse call system by this embodiment. It is a figure which shows the example of the message displayed on the warning information notification part of the portable terminal in the nurse call system by this embodiment.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. Here, a nurse call system for nursing support installed in a hospital will be described as an example, but the nurse call system of the present embodiment is not limited to that installed in a hospital. For example, the present invention can also be applied when installed in a nursing facility. FIG. 1 is a block diagram illustrating a configuration example of a nurse call system according to the present embodiment. In FIG. 1, reference numeral 1 denotes a nurse call slave, which is installed in the vicinity of a patient's bed and used by a patient or the like. Here, the nurse call cordless handset 1 is installed for each patient. The nurse call handset 1 includes a handset control unit 2, a call operation unit 3, and a handset interface 4.

  Reference numeral 10 denotes a nurse call master, which is installed at a nurse station or the like where a medical worker is resident and used by the medical worker. Here, the nurse call parent device 10 includes a parent device control unit 11, a parent device interface 12, a setting operation unit 13, and a parent device storage unit 14. A corridor lamp (not shown) and a controller 20 are connected between the nurse call slave unit 1 and the nurse call master unit 10. The corridor lamp displays the name of the patient in the hospital room and also indicates that the call has been made when the patient in the hospital room calls. Further, the control device 20 controls communication between the nurse call slave device 1, the nurse call parent device 10, and the portable terminal 50 described later.

  Reference numeral 30 denotes a main device, which is installed in a communication center or the like in a hospital, and is composed of, for example, a PBX of a portable terminal 50 described later. Reference numeral 40 denotes a wireless device, which is a wireless base station for wireless communication between the main device 30 and the portable terminal 50. Reference numeral 50 denotes a portable terminal carried by a medical worker, and is capable of wireless communication with the wireless device 40. Here, a plurality of portable terminals 50 exist and are carried by each medical worker. Each mobile terminal 50 stores mobile terminal identification information for identifying the device itself from other mobile terminals.

  The main device 30 is connected to the nurse call parent device 10 via the controller 20 described above. The wireless device 40 is preferably installed in various places in the hospital, and the portable terminal 50 is preferably capable of communicating with the wireless device 40 at any place in the hospital. Moreover, it is preferable that the portable terminal 50 is an IP phone that can transmit presence information described later. In addition, the mobile terminal 50 includes a control unit 51, a wireless transmission / reception unit (corresponding to an interface in claims) 52, a notification unit 53, an incoming call rejection mode setting operation unit 54, a response operation unit 55, and a warning information notification unit 56. It is prepared for.

  First, each component of the nurse call handset 1 will be described. The subunit | mobile_unit control part 2 is for controlling each component of the nurse call subunit | mobile_unit 1 so that it may mention later, and is comprised by CPU (Central Processing Unit) etc. The call operation unit 3 is for operation when a patient calls a medical worker, and includes a call button and the like. The slave unit interface 4 is for connecting the nurse call slave unit 1 to the nurse call master unit 10 and the portable terminal 50 for communication. The patient operates the call operation unit 3 when he / she wants to call a medical worker. Then, the subunit | mobile_unit control part 2 produces | generates a calling signal. Here, the call signal includes slave unit identification information for identifying the nurse call slave unit 1 from other nurse call slave units 1. In addition, information such as a bed number is used as the slave unit identification information. The subunit | mobile_unit control part 2 outputs the produced | generated call signal to the nurse call parent | base_unit 10 via the controller 20 by the subunit | mobile_unit interface 4. FIG.

  Next, each component of the nurse call parent machine 10 will be described. The base unit control unit 11 is for controlling each component of the nurse call base unit 10 as will be described later, and includes a CPU and the like. The master unit interface 12 is for connecting the nurse call master unit 10 and the nurse call slave unit 1 for communication. The base unit interface 12 is for connecting the nurse call base unit 10 and the main unit 20 to perform communication.

  Here, the base unit interface 12 inputs the call signal output from the nurse call handset 1. The base unit interface 12 inputs presence information output from each portable terminal 50. Presence information is information indicating that each mobile terminal 50 is set to the incoming call rejection mode. In addition, mobile terminal identification information for specifying the mobile terminal 50 that has output the presence information is added to the presence information.

  The setting operation unit 13 is for setting the mobile terminal 50 that receives a call from the nurse call slave device 1, and there are a plurality of mobile terminals 50 that receive at least one nurse call slave device 1. Settings are made as follows. The base unit storage unit 14 is configured by a storage device such as a memory or a hard disk drive, and stores the association between the nurse call slave unit 1 and the portable terminal 50 set by the setting operation unit 13. That is, the parent device storage unit 14 stores the child device identification information of the nurse call child device 1 and the portable terminal identification information of the portable terminal 50 in association with each other.

  It should be noted that the call from each nurse call handset 1 may be received by all the mobile terminals 50 without performing the setting as described above. Moreover, although description is abbreviate | omitted in this embodiment, you may make it alert | report with the speaker, display display, etc. which the nurse call main | base station 10 does not illustrate.

  In the nurse call parent device 10 configured as described above, when the parent device interface 12 inputs a call signal, the parent device control unit 11 extracts child device identification information included in the call signal. Then, base unit control unit 11 refers to base unit storage unit 14 and acquires a plurality of mobile terminal identification information stored in association with the extracted mobile unit identification information. On the other hand, when the base unit interface 12 inputs presence information, the base unit control unit 11 extracts mobile terminal identification information included in the presence information.

  In this state, base unit control unit 11 compares the plurality of acquired mobile terminal identification information with the mobile terminal identification information extracted from the presence information. Then, base unit control unit 11 determines whether or not the mobile terminal identification information extracted from the presence information exists for all the acquired mobile terminal identification information. If the base unit control unit 11 determines that there is no mobile terminal identification information extracted from the presence information for at least one mobile terminal identification information among the plurality of acquired mobile terminal identification information, the base unit control unit 11 outputs a call signal to which the mobile terminal identification information is added to the controller 20 (in other words, outputs a call signal to the mobile terminal 50 to which presence information is not input. The controller 20 is a main device. 30 and the wireless device 40, a call signal is transmitted to each portable terminal 50.

  On the other hand, when the base unit control unit 11 determines that the mobile terminal identification information extracted from the presence information exists for all of the plurality of acquired mobile terminal identification information, the base unit control unit 11 Warning information with terminal identification information added is generated. Here, the warning information indicates that there is no portable terminal 50 that can respond to a call from a patient. The parent device control unit 11 outputs the generated warning information to the controller 20 through the parent device interface 12. The controller 20 transmits warning information to each portable terminal 50 via the main device 30 and the wireless device 40.

  Next, each component of the portable terminal 50 will be described. The control part 51 is for controlling each component of the portable terminal 50 so that it may mention later, and is comprised by CPU etc. FIG. The wireless transmission / reception unit 52 plays a role of an interface in the portable terminal 50, and is used for the portable terminal 50 to perform wireless communication with the wireless device 40. The notification unit 53 includes a speaker, a display, and the like, and is used to notify a call from a patient by voice or display. The incoming call rejection mode setting operation unit 54 is configured by buttons and the like, and is used when a medical worker who is busy in nursing work does not want to receive a call by the nurse call handset 1.

  Here, when the incoming call rejection mode setting operation unit 54 is operated, the control unit 51 switches the mobile terminal 50 to the incoming call rejection mode and also displays presence information indicating that the mobile terminal 50 is set to the incoming call rejection mode. Generate. In addition, the control unit 51 transmits the generated presence information by the wireless transmission / reception unit 52. On the other hand, when the incoming call rejection mode setting operation unit 54 is operated again when the mobile terminal 50 is set to the incoming call rejection mode, the control unit 51 cancels the incoming call rejection mode of the mobile terminal 50 and the mobile terminal 50 Release information indicating that 50 is not set to the incoming call rejection mode is generated. In addition, the control unit 51 transmits the generated release information by the wireless transmission / reception unit 52.

  When the portable terminal 50 is not set to the incoming call rejection mode and the wireless transmission / reception unit 52 receives a call signal, the control unit 51 obtains the portable terminal identification information included in the call signal and the portable terminal identification information of the own device. It is determined whether or not they match. When the control unit 51 determines that they match, the control unit 51 operates the notification unit 53 and the notification unit 53 performs notification.

  On the other hand, when the portable terminal 50 is set to the incoming call rejection mode, when the wireless transmission / reception unit 52 receives the call signal, the control unit 51 includes the portable terminal identification information included in the call signal and the portable terminal identification information of the own device. Even if matches, the notification unit is not operated.

  The response operation unit 55 is operated by a medical worker carrying the portable terminal 50 while the notification unit 53 is performing notification. When the response operation unit 56 is operated while the notification unit 53 is informing, the control unit 51 stops the operation of the notification unit 53.

  The warning information notification unit 56 is configured by a speaker, a display, and the like. The warning information indicating that there is no portable terminal 50 that can respond to a call from the nurse call handset 1 by voice or display. It is for notification. Specifically, as shown in FIG. 2, a message such as “There is no mobile terminal that can respond to the call from the patient. Please cancel the incoming call rejection mode” is displayed as warning information on the display. indicate.

  When the mobile terminal 50 is set to the incoming call rejection mode and the wireless transmission / reception unit 52 receives the warning information, the control unit 51 selects one of the plurality of mobile terminal identification information included in the warning information and the own device. It is determined whether or not the mobile terminal identification information matches. If the control unit 51 determines that they match, the control unit 51 operates the warning information notification unit 56, and the warning information notification unit 56 notifies the warning information. Here, when the portable terminal 50 is not set to the incoming call rejection mode, theoretically, the wireless transmission / reception unit 52 receives warning information including portable terminal identification information that matches the portable terminal identification information of the own device. No.

  As described above in detail, according to the present embodiment, when the call operation unit 3 of the nurse call handset 1 is operated, a call signal is received by the plurality of portable terminals 50 set in advance via the controller 20. The In addition, the nurse call parent device 10 acquires presence information from the portable terminal 50 indicating that it is set to an incoming call rejection mode in which an incoming call from a patient is rejected when a medical worker wants to concentrate on work such as nursing. When all the mobile terminals 50 are in the incoming call rejection mode, warning information indicating that there is no mobile terminal 50 that can respond to a call from the patient is transmitted to all of the plurality of mobile terminals 50 set in advance. In such portable terminals 50, a warning is notified based on the warning information.

  As a result, the nurse call master unit 10 can determine from the presence information that all the mobile terminals 50 are in the incoming call rejection mode. If all the mobile terminals 50 are in the incoming call rejection mode, Warning information indicating that there is no portable terminal 50 that can respond to the call is transmitted to each portable terminal 50, and each portable terminal 50 is notified of the warning. Therefore, when a medical worker who notices the warning cancels the incoming call rejection mode, all the mobile terminals 50 carried by the medical staff are in the incoming call rejection mode, and the medical workers carrying the mobile terminals 50 It is possible to prevent notification from being made to the person.

  In addition, the notification performed by the notification unit 53 of the portable terminal 50 and the notification performed by the warning information notification unit 56 are different, and the notification performed by the notification unit 53 and the notification performed by the warning information notification unit 56 are different. When the call is actually made by the nurse call cordless handset 1, all the mobile terminals 50 carried by the medical staff are in the incoming call rejection mode and carry the mobile terminals 50. It can be expected that notifications are not made to health care workers.

  In the above-described embodiment, the speaker and display display configuring the notification unit 53 of the mobile terminal 50 and the speaker and display display configuring the warning information notification unit 56 are provided separately, but the present invention is not limited to this. . For example, a speaker or a display that constitutes both may be shared.

  In the above-described embodiment, when all the mobile terminals 50 that should receive a call are in the incoming call rejection mode, warning information is transmitted to all the mobile terminals 50. It is not limited to. For example, the warning information may be transmitted only to the portable terminal 50 carried by a specific nurse. Here, the specific nurse corresponds to a nurse or the like having a skill capable of performing the nursing work even if the nursing work is duplicated.

  In addition, the said embodiment is only what showed the example in implementation in implementing this invention, and, as a result, the technical scope of this invention should not be interpreted limitedly. In other words, the present invention can be implemented in various forms without departing from the spirit or main features thereof.

1 Nurse Call Slave Unit 2 Slave Unit Control Unit 3 Calling Operation Unit 4 Slave Unit Interface 10 Nurse Call Master Unit 11 Parent Unit Control Unit 12 Master Unit Interface 13 Setting Operation Unit 14 Parent Unit Storage Unit 20 Controller 30 Main Unit 40 Radio Unit DESCRIPTION OF SYMBOLS 50 Portable terminal 51 Control part 52 Wireless transmission / reception part 53 Notification part 54 Incoming call rejection mode setting operation part 55 Response operation part 56 Warning information notification part

Claims (1)

A nurse call slave unit having a call operation unit operated to call a medical worker, a slave unit control unit that generates a call signal by operation of the call operation unit, and a slave unit interface that outputs the call signal; ,
An interface for inputting the call signal, a notification unit for notifying that the call is being performed, an incoming call rejection mode setting operation unit for setting an incoming call rejection mode for rejecting the incoming call, and answering the call A warning information notification unit that notifies warning information indicating that there is no portable terminal that can be operated, and when the interface inputs a call signal, the notification unit is operated, and the incoming call rejection mode setting operation unit is When operated, when the interface inputs a call signal, the notification unit is not operated and presence information indicating that the incoming call rejection mode is set is generated, and the presence is controlled by controlling the interface. A portable terminal carried by a medical worker, having a control unit for outputting information;
A master unit interface that inputs a call signal output from the nurse call slave unit and inputs presence information from the portable terminal, and a plurality of mobile phones that are targets of incoming calls when the master unit interface inputs a call signal A terminal is specified, and it is determined whether or not the base unit interface has input the presence information from the specified mobile terminal, and the base unit interface has at least one mobile terminal out of the plurality of mobile terminals. If it is determined that the base unit interface is not input, the base unit interface is controlled to output a calling signal to the mobile terminal that does not input the presence information, and the base unit interface is connected to the plurality of mobile terminals. If it is determined that the presence information has been input from all of the Generated, the nurse call parent device and a base unit control unit for outputting the warning information generated in all of the plurality of mobile terminals and controls the master unit interface,
Nurse call system characterized by comprising.

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