JP2013054575A5

JP2013054575A5 -

Info

Publication number: JP2013054575A5
Application number: JP2011193077A
Authority: JP
Filing date: 2011-09-05
Publication date: 2015-05-28
Anticipated expiration: 2031-09-05

Description

本発明は、飲食店における注文システムであって、前記注文システムは、顧客識別情報と、その顧客が着座した場所を識別する場所識別情報と、その顧客が注文した料理に関する情報とを対応づけて記憶する注文情報記憶部と、前記顧客が着座し利用するテーブルの所定箇所に設置された読取装置に、前記顧客が利用する携帯端末を接触または近接させることで、顧客識別情報と読取装置識別情報とを含む来店情報を、前記携帯端末または読取装置から取得して前記注文情報記憶部に記憶させる来店情報取得部と、前記飲食店で提供する料理に関する情報を記憶する商品情報記憶部と、前記来店情報取得部が前記来店情報を取得してから前記顧客が利用する前記携帯端末からの要求を受けると、前記商品情報記憶部に記憶する料理に関する情報を前記携帯端末に送信して表示させ、前記顧客が注文をする料理に関する情報と前記顧客識別情報とを前記携帯端末から受け付け、前記注文情報記憶部における前記顧客識別情報に対応づけて、前記注文した料理に関する情報を前記注文情報記憶部に記憶させる注文処理部と、を有することを特徴とする注文システム。
The present invention, there is provided a Note sentence system that put the restaurant, the ordering system, and the customer identification information, and the customer location identification information for identifying location which is seated, and information about the food that the customer has ordered and order information storage unit that stores in association, to the installed reader at a predetermined position of the table where the customer utilized seated, the customer is brought into contact or close proximity to a mobile terminal using, customer identification information And store information including the reading device identification information from the portable terminal or the reading device and stored in the order information storage unit, and product information for storing information on the food provided at the restaurant a storage unit, and the visit information acquisition unit receives a request from the portable terminal to the customer to take advantage from the acquisition of the visit information, information about cooking to be stored in the product information storage unit Was displayed previously sent SL mobile terminal receives the information about the food the customer orders and the customer identification information from the portable terminal, in association with the customer identification information in the order information storage unit, the ordering system characterized by having; and order processing unit for storing the information about the ordered food to the order information storage unit.

上述の発明において、前記注文システムは、さらに、前記読取装置を備えたテーブル端末が前記テーブルの所定箇所に設置されており、前記注文処理部は、注文をする料理に関する情報と前記場所を識別する識別情報とを前記テーブル端末から受け付け、前記注文情報記憶部における前記場所を識別する識別情報に対応づけて、前記注文した商品に関する情報を前記注文情報記憶部に記憶させる、注文システムのように構成することもできる。

In the above-described invention, the order system further includes a table terminal provided with the reading device installed at a predetermined location of the table, and the order processing unit identifies information about the dish to be ordered and the location. It is configured as an order system that receives identification information from the table terminal, stores information on the ordered product in the order information storage unit in association with identification information for identifying the location in the order information storage unit You can also

Claims

A Note statement system that put the restaurant,
The order system includes :
And customer identification information, and the customer location identification information that identifies the location where you seated, and order information storage unit that stores an association and information about the food that the customer has ordered,
In the installed reader at a predetermined position of the table where the customer utilized seated, said at customers be contacted or close the portable terminal using the store visit information including the device identification information reading the customer identification information, A store visit information acquisition unit that is acquired from the mobile terminal or the reading device and stored in the order information storage unit,
A merchandise information storage unit for storing information related to cooking provided at the restaurant ;
Upon receiving a request from the mobile terminal to the customer to use the visit information acquisition unit from the acquisition of the online information, display and transmit information about the cuisine to be stored in the product information storage unit before Symbol mobile terminal is allowed, accepting the information about cooking said customer orders and the customer identification information from the portable terminal, wherein in association with said customer identification information in the order information storage unit, the order was the order information stores information about cooking An order processing section to be stored in the section ;
Ordering system, characterized in that it comprises a.

In the order system, a table terminal including the reader is further installed at a predetermined position of the table,
The order processing unit
Information on the dish to be ordered and identification information for identifying the location are received from the table terminal, and the information on the ordered product is associated with the identification information for identifying the location in the order information storage unit. Memorize in memory
The order system according to claim 1, wherein:

In the order information storage unit,
Identification information for identifying a plurality of the locations is stored in association with the customer identification information.
The order system according to claim 2, wherein:

The ordering system further comprises:
An order history processing unit for extracting the order information stored in the order information storage unit as order history information;
An order history information storage unit for storing the extracted order history information for each customer identification information;
Based on the order history information stored in the order history information storage unit, an order history use processing unit that executes processing related to advertisement or CRM for each customer;
The order system according to any one of claims 1 to 3, further comprising: