JP2012514367A5 - - Google Patents

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Publication number
JP2012514367A5
JP2012514367A5 JP2011542913A JP2011542913A JP2012514367A5 JP 2012514367 A5 JP2012514367 A5 JP 2012514367A5 JP 2011542913 A JP2011542913 A JP 2011542913A JP 2011542913 A JP2011542913 A JP 2011542913A JP 2012514367 A5 JP2012514367 A5 JP 2012514367A5
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JP
Japan
Prior art keywords
user
communication session
conference bridge
establishing
communication
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Pending
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JP2011542913A
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English (en)
Japanese (ja)
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JP2012514367A (ja
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Priority claimed from US12/344,914 external-priority patent/US8060563B2/en
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Publication of JP2012514367A publication Critical patent/JP2012514367A/ja
Publication of JP2012514367A5 publication Critical patent/JP2012514367A5/ja
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JP2011542913A 2008-12-29 2009-12-22 連携エージェント Pending JP2012514367A (ja)

Applications Claiming Priority (3)

Application Number Priority Date Filing Date Title
US12/344,914 2008-12-29
US12/344,914 US8060563B2 (en) 2008-12-29 2008-12-29 Collaboration agent
PCT/IB2009/007862 WO2010076629A1 (en) 2008-12-29 2009-12-22 Collaboration agent

Related Child Applications (1)

Application Number Title Priority Date Filing Date
JP2014194508A Division JP2015043583A (ja) 2008-12-29 2014-09-24 連携エージェント

Publications (2)

Publication Number Publication Date
JP2012514367A JP2012514367A (ja) 2012-06-21
JP2012514367A5 true JP2012514367A5 (enExample) 2014-05-22

Family

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Family Applications (2)

Application Number Title Priority Date Filing Date
JP2011542913A Pending JP2012514367A (ja) 2008-12-29 2009-12-22 連携エージェント
JP2014194508A Pending JP2015043583A (ja) 2008-12-29 2014-09-24 連携エージェント

Family Applications After (1)

Application Number Title Priority Date Filing Date
JP2014194508A Pending JP2015043583A (ja) 2008-12-29 2014-09-24 連携エージェント

Country Status (8)

Country Link
US (2) US8060563B2 (enExample)
EP (1) EP2382745A4 (enExample)
JP (2) JP2012514367A (enExample)
KR (1) KR20110100244A (enExample)
BR (1) BRPI0923823A2 (enExample)
CA (1) CA2745472A1 (enExample)
RU (1) RU2011131697A (enExample)
WO (1) WO2010076629A1 (enExample)

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