JP2012252414A - Information terminal used for optional tour, optional tour information processing server, optional tour information processing system, and optional tour information processing method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an optional service system for a package tour.SOLUTION: An information terminal includes: an option menu storage unit for storing an option menu for a tour itinerary; an option reservation state display processing unit for exerting control so as to display the option menu with a reservation state added to each option in the option menu; a display unit for displaying the option menu subjected to the processing by the option reservation state display processing unit; an input operation unit for performing processing to select an option in the option menu; an option reservation data storage unit for storing the option when the input operation unit selects the option; a short-distance information reception unit for, when a facility of the reserved option stored in the option reservation data storage unit is used, receiving information on the facility transmitted from a short-distance information transmission unit provided in the facility; and an option use data storage unit for storing option use data received by the short-distance information reception unit.

Description

  The present invention relates to an optional tour information processing system, which enables selection / change of options, etc. on the day, based on information on the itinerary and real-time characteristics when traveling on a packed tour using a sightseeing bus, etc. The present invention relates to an optional tour information processing system for increasing the freedom of a packed tour by receiving a service selected on the spot.

  Conventionally, in many tour tours that are planned using a sightseeing bus or the like, stopovers are fixed from scenic spots to meals, hotels, and shopping places. The fixed stopovers allow foreigners to enjoy their trips with peace of mind, and travel agencies have reduced the cost of tour trips, but on the other hand, they are cramped against travelers who are somewhat accustomed to travel In addition, there are problems such as deterioration in quality due to lower tour fees.

  Therefore, in recent years, package tours have been provided with a mechanism for selecting optional tours by prior application using the Internet, and a tourist information provision service that lends smartphones to foreign tourists to meet the needs of tourists. is doing.

  Service reservations via the Internet, such as restaurant reservations, can be made on the user terminal by referring to data stored in the service reservation center device based on information obtained from the user's reservation destination terminal. Another mechanism is known in which the number of waiting persons by item and waiting time information is confirmed and service reservation registration is performed (see Patent Document 1 below).

  In addition, there is also known a system in which a restaurant reservation service received from a restaurant user by an Internet provider is provided to a restaurant operator in a system for performing a restaurant reservation (see Patent Document 2 below).

Japanese Patent Laid-Open No. 2002-041923 JP 2002-279261 A

  By the way, in a packed tour planned using a sightseeing bus, etc., it is often a so-called fixed travel schedule in which one group travels the same route, eats the same thing at the same restaurant, and stays at the same hotel. Because many tourists can be attracted at once, the demand for price reduction is severe and the quality is also reduced. Travel tends to be uniform, making it difficult to create personal memories compared to personal travel.

  As a result of this situation, there are also situations in which meals using local specialties have to be provided with quality that is in line with the price. Are also unhappy.

  As an existing mechanism, in Patent Document 1, when an optional tour is reserved, a desired option is reserved by referring to waiting time, waiting number, etc. based on reservation information from a terminal possessed by the user. It is possible.

  In the above-mentioned patent document 2, an Internet provider has a restaurant reservation system, thereby making it possible to make a reservation for a restaurant menu with some real-time property. However, since this technology is a system specialized for restaurants, it is not possible to make reservations for optional services during the entire journey, and it is difficult to apply to optional services other than restaurants.

  An object of the present invention is to increase the degree of freedom of changing a journey in a package tour where the journey is fixed, to have tourists enjoy it, and to further increase the use of the tour.

  The present invention is characterized by collecting option service history information using an optional service reservation system and a reader on the store side from a dedicated terminal or a terminal that has downloaded an application.

  According to one aspect of the present invention, an option menu storage unit that stores an option menu in a tour process, and a control for displaying the option menu stored in the option menu storage unit in a state that takes into account the reservation status. An option reservation status display processing section to be performed, a display section for displaying an option menu processed in the option reservation status display processing section, an input operation section for performing option menu selection processing, and an option menu are selected from the input operation section. When an option reservation data storage unit for saving the option menu and an option facility stored and reserved in the option reservation data storage unit are used, it is sent from a short distance information transmission unit provided in the facility A short-range information receiving unit for receiving facility information; Information terminal, characterized in that it comprises a and optional application data storage unit that stores optional usage data received by the release information receiving unit is provided.

  Further, a tour route information DB for storing package tour route information specified by the tour ID and the registered user ID, an option menu DB for storing option menu information, the tour ID, and the registered user ID The option menu identified by the information terminal information storage DB that stores the information of the information terminal that is identified and that transmits the usage status of the option menu, the tour ID, and the registered user ID, and the option menu sent from the information terminal. In response to a request from the information terminal via the first transmission / reception unit, a first transmission / reception unit that exchanges information with the information terminal, a usage history DB that stores a usage history of an option menu based on the usage status Information of the option menu to be added to the package tour process is stored in each DB. And an option service processing unit that performs a process of receiving the usage status of the option menu from the information terminal via the first transmission / reception unit and writing the usage status DB in the usage history DB. An optional tour information processing server is provided.

  Moreover, this invention has the information terminal as described above, the optional tour information processing server as described above, and a network connecting them, and the information terminal is received by the short-range information receiving unit. An optional tour information processing system comprising: a second transmission / reception unit that transmits option usage data to the server for storing in the usage history DB and receives information in each DB.

  According to another aspect of the present invention, there is provided an optional tour information processing method in which optional tour information is exchanged between an optional tour information processing server and an information terminal via a network and information processing of the optional tour is performed. The information terminal requests the server to send an option menu, the optional tour information processing server transmits the option menu searched by the option service processing unit to the information terminal, and the information terminal The step of transmitting the option menu information selected using the input unit to the server, and the option service processing unit of the server link the tour information, the ID of the information terminal, and the option menu with the tour ID and the registered user ID, Which user, when, which option Steps to make a reservation process by determining whether it is scheduled to be used, and when an optional service is used, the information terminal approaches the short-distance information transmission unit installed in the facility and sends usage history information to the server There is provided an optional tour information processing method comprising: a step of storing the usage information of the selected option in the usage history DB of the server by the option service processing unit after the tour ends.

  If there is a change before the actual usage time, return to the reservation information processing step to delete the reservation, and if there is an option usage, whether there is a reservation for another option when the scheduled usage time ends If there is an optional service reservation, the process is performed again from the step of performing the reservation process.

  The present invention may be a program for causing a computer to execute the method described above, or a computer-readable recording medium for recording the program.

  According to the present invention, hand-made tour information can be provided at any time by performing optional tour information processing in real time. In addition, after the tour, a tool for confirming the memories of the tour can be provided.

It is a figure which shows the example of 1 structure of the optional tour information processing system by one embodiment of this invention. It is a functional block diagram which shows the example of 1 structure of the portable terminal (information terminal) apparatus of the optional tour plan information processing system by one embodiment of this invention. It is a figure which shows the data structural example in tour process information DB which stores process information of a package tour. It is a figure which shows the data structural example in portable terminal information (storage) DB which stores the portable terminal information in a package tour. It is a figure which shows the example of a data structure in option menu DB which stores the information of the available option menu. It is a figure which shows the example of a data structure in the utilization log | history DB which stores information, such as option utilization log | history after a tour end. It is a flowchart figure which shows the flow of a process of the optional tour information processing system after sending an option menu to an information terminal until information is preserve | saved in use log | history DB after completion | finish of a tour.

  Hereinafter, an optional tour information processing system according to an embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a functional block diagram showing a configuration example of an optional tour information processing system showing an example according to an embodiment of the present invention. The optional tour information processing according to the present embodiment includes a server 100 having pack tour information and option menu information, such as a tour route information DB 103 for storing tour route information, and stops (facility) such as buses and hotels. ) Installed from the base station 107, the information terminal 109 for displaying, selecting, and changing the option menu, and the usage history information acquisition unit (IC reader) 108 that acquires the usage history information installed in the facility from the information terminal 109. Composed. As the base station 107, a Wi-Fi base station that can be installed on a bus or the like can be used in addition to a communication (mobile terminal) carrier base station. Examples of the information terminal 109 include a terminal such as a smartphone, a mobile phone, and a PC.

  The optional tour menu sent from the server 100 to the information terminal 109 is a bus that is frequently used in package tours when an operation for selecting and reserving the optional tour menu is performed by the information terminal 109 owned by a tourist or the like. A network connection such as the Internet 110 is made via a base station 107 installed in the network, etc., and is stored as use schedule option information in the information terminal information storage DB 104 of the server 100 to provide options (options are applicable). Use schedule option information is passed to a facility such as a store.

  The server 100 also includes an information terminal information storage DB 104 for storing information for identifying a registered user who is using the information terminal 109, an option menu DB 105 for storing an option menu selected by the information terminal 109, and a pack after the tour ends. An option for performing processing for searching (selecting) appropriate information to be sent to the information terminal 109 using information on the usage history DB 106 and DB 103 to DB 106 for storing a usage history including a tour process and optional usage information. A service processing unit 101 and a transmission / reception unit 102 that transmits and receives various types of searched information are included.

  FIG. 2 is a functional block diagram showing an internal configuration example of the information terminal 109 in the optional tour information processing system according to the present embodiment. The option menu received by the transmission / reception unit 207 is temporarily stored in the option menu data storage unit 209 and processed by the option reservation status display processing unit 202 in consideration of the reservation status, that is, if the reservation is full. The menu is removed and displayed on the display unit (display) 206. More specifically, the option menu with no reserved space is not displayed, and only the option menu with reserved space is displayed. When an option is selected from the input unit (operation unit) 205, the option is temporarily stored in the option reservation data storage unit 210, and the reservation information and information terminal information in the option menu DB 105 of the server 100 are stored through the transmission / reception unit 207. It is stored in the DB 104.

  If the reserved option is used, the IC transmission / reception unit 208 (short-distance information reception unit) of the information terminal 109 approaches the IC reader 108 (short-distance information transmission unit) of the system. Information on the use of the option is sensed, the use history processing unit 203 processes the information on the use of the option, and the option use data storage unit 211 stores the information on the use of the option. In this way, the reserved option reservation data and the actually used option use data are stored separately.

  Although an IC reader is shown here as an example of the short-range information transmission unit, a transmission technology whose communication range is mainly within several meters, such as infrared communication and Bluetooth (registered trademark), may be used. In that case, an information terminal shall be provided with the transmission / reception part corresponding to these communication technologies.

  The usage history may be sent to the server 100 through the base station 107 from the Internet 110 or the information terminal 109 to which the IC reader 108 is connected. These are referred to as usage history acquisition / providing units. Note that the IC reader 108 may be connected to the network, read the information of the information terminal 109, and send the read information to the server 100 via the network.

  FIG. 3 is a diagram illustrating a data configuration example of the tour process information DB 103 that stores package tour process information. In general, the data shown in FIG. 3 has already been input from an outside, for example, a travel agency, and the data has been completed. The tour route information includes a tour ID 301 for uniquely recognizing the tour, a scheduled trip 302 to be visited in a known range, a schedule 303 for the entire tour, and option selection at the start of the tour. Registered user ID 304 for recognizing a user and tour popularity information 305. The scheduled process 302 is further subdivided for each process, and each process ID 306 includes an area name (ID) 307, a store name (tourist place name, facility name) 308, a scheduled visit date and time 309, and the like. .

  FIG. 4 is a diagram illustrating a data configuration example in the option menu DB 105 that stores information of option menus. It is assumed that the information of the option menu has already been input from an outside, for example, a restaurant in a sightseeing spot, a souvenir shop, or the like. The information on the option menu has a store ID 401 and product status information 402. The merchandise status information 402 such as the registered merchandise / menu posting period / reservation status is updated based on the option ID, the availability period, the availability status, and the reservation information such as the product transmitted from the information terminal 109. For example, AAAA has a menu posting period from April 1 to June 30, 2011, and the remaining number is ○, and BBBB has a menu posting from 11:00 to 15:00 on April 5, 2011 It is a period, information such as being full is updated as needed, and is referred to when the user selects an option.

  FIG. 5 is a diagram illustrating a configuration example of information terminal information in the information terminal information storage DB 104 that stores information transmitted from the information terminal 109. The data shown in FIG. 5 is stored for each terminal ID 501, and after the tour is completed, a tour ID 502, a registered user ID 403, favorite information 404, and usage history information 505 for each store ID are stored. The usage history information 505 includes a scheduled use option after the current time, a used option before the current time, and an unexecuted option that was not actually implemented before the current time. Among these, only the option specified by the option ID of the used option information for each store ID is stored in the usage history DB 106 of the server 100. The information in the information terminal information storage DB 104 is refreshed (rewritten) every time a terminal is lent. The information terminal 109 considers lending.

  FIG. 6 is a diagram illustrating a data configuration example of the usage history DB 106 that stores usage history information that stores information regarding what options are used for each registered user ID 602 after the tour ends. In the usage history DB 106, for each information terminal (user) specified by the tour ID 601 and the registered user ID 602, information 603 such as favorites (associated with the information 504 such as favorites in FIG. 5) and usage history information 604 ( (Associated with usage history information 505 in FIG. 5). The DBs 103 to 105 are updated when there is new information, but the usage history DB 106 is basically intended for long-term storage. As a result, after the tour is completed, it is possible to check optional services used by the user, purchased products, and the like on the Web or the like, and it is possible to leave memories depending on individuals while being a packed tour.

  FIG. 7 is a diagram showing an example of a processing flow in the optional tour information processing system according to the present embodiment. FIG. 7 exemplifies the outline of the processing of this system from the time when the option menu is sent to the information terminal 109 until the information is stored in the usage history DB after the tour ends.

  First, the information terminal 109 requests the server 100 to send an option menu (step 700). Then, the option menu as shown in FIG. 4 searched by the option service processing unit 101 is sent from the transmission / reception unit 102 to the information terminal 109 from the server 100 (step 701). Thereby, the process of this system is started. As the option menu selected by the user (tourist) in the input unit (operation unit) 205 of the information terminal 109, information such as the scheduled usage time, usage location, and menu contents shown in FIG. (Step 702). The option service processing unit 101 of the server 100 links the tour process information in FIG. 3, the terminal ID in FIG. 5, and the option menu in FIG. 4 with the tour ID and the registered user ID, and which user selects which option when. It is determined whether or not it is scheduled to be used, and reservation processing is performed (step 703). The actual reservation information is communicated to the store or the like via the base station 107 installed in the store such as a restaurant that provides the optional service (step 704).

  If there is a change before the actual usage time (Y in step 705), the process returns to the reservation information processing (step 703) and the reservation deletion process is performed (step 705).

  When the optional service is used (N in step 705), the information terminal 109 approaches the IC reader 108 installed in the store or the like, and the IC reader 108 is connected to the Internet or an application in the information terminal 109 is activated. (Y in step 706) and the usage history information (FIG. 6) is transmitted to the server 100 (step 707).

  Regardless of whether the option is used or not, when the scheduled use time ends (step 708), the presence / absence of another option reservation is confirmed (step 709). Processing is performed.

  After the tour ends (Y in step 710), the option service processing unit 101 stores the usage information of the selected option in the usage history DB 106 as shown in FIG. 6 (step 711). Next, in step 712, the option service processing unit 101 counts the used option tours, and calculates the popularity of the option tours based on the idea that those with a large number of counts are highly popular. Then, the popularity column 305 of the tour process information DB 103 of the server 100 is updated, and the process returns to Step 701. In step 701, when the option menu is sent from the transmitting / receiving unit 102 to the information terminal 109, the option menu can be sent based on the degree of popularity, or the popularity can be displayed on the information terminal 109, and the option can be displayed to the user. You can also tell the popularity as a reference for selection.

  In order to refer to the usage history DB 106 of the server 100, it is used by the web browser of the information terminal 109 or the like after the tour ends by accessing the server from the information terminal 109 or another terminal via the Internet 110. You can browse and check optional services, purchased products, etc., and you can remember different tour contents that remain for each individual, even though it is a packed tour.

  As described above, according to the present embodiment, hand-made tour information can be provided to the user by supporting the information processing of the real-time optional tour plan. In addition, even after the tour ends, it is possible to remember different tour contents that remain for each individual.

  In the above-described embodiment, the configuration and the like illustrated in the accompanying drawings are not limited to these, and can be changed as appropriate within the scope of the effects of the present invention. In addition, various modifications can be made without departing from the scope of the object of the present invention. In addition, a program for realizing the functions described in the present embodiment is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system and executed to execute processing of each unit. May be performed.

  The present invention can be used in an optional tour information processing system.

DESCRIPTION OF SYMBOLS 100 ... Server 101 ... Option service processing part 102 ... Transmission / reception part 103 ... Tour process information DB, 104 ... Information terminal information storage DB, 105 ... Option menu DB, 106 ... Usage history DB, 107 ... Base station, 108 ... IC reader 109 ... information terminal 110 ... Internet 201 ... data processing unit 202 ... option reservation status display processing unit 203 ... use history processing unit 204 ... GPS unit 205 ... input unit (operation unit) 206 ... Display unit 207 ... Transmission / reception unit, 208 ... IC transmission / reception unit, 209 ... Option menu data storage unit, 210 ... Option reservation data storage unit, 211 ... Option use data storage unit

Claims (7)

An option menu storage for storing an option menu for the tour,
An option reservation status display processing unit that performs control for displaying the option menu stored in the option menu storage unit in a state that takes into account the reservation status;
A display unit for displaying an option menu processed in the option reservation status display processing unit;
An input operation unit for selecting an option menu;
An option reservation data storage unit for saving the option menu when an option menu is selected from the input operation unit;
When using an optional facility reserved and stored in the option reservation data storage unit, a short-distance information receiving unit that receives facility information sent from a short-distance information transmission unit provided in the facility;
An information terminal comprising: an option use data storage unit for storing option use data received by the short distance information receiving unit. The information terminal according to claim 1,
The information terminal according to claim 1, wherein the reservation information display processing unit performs control so that only an option menu having a reservation space is displayed without displaying an option menu having no reservation space. Identified by the tour itinerary DB for storing information on the tour of the package tour specified by the tour ID and the registered user ID, the option menu DB for storing information on the option menu, the tour ID and the registered user ID. The usage status of the option menu sent from the information terminal, identified by the information terminal information storage DB for storing information of the information terminal that transmits the usage status of the option menu, the tour ID, and the registered user ID A usage history DB that stores usage history of option menus based on
A first transceiver for exchanging information with the information terminal;
Searching each DB for information on the option menu to be added to the process of the package tour in response to a request from the information terminal via the first transmission / reception unit, and the use status of the option menu from the information terminal An optional service processing unit that performs processing of receiving via the first transmission / reception unit and writing to the usage history DB;
An optional tour information processing server characterized by comprising: In the optional tour information processing server according to claim 3,
The optional service processing unit
Based on the option menu information transmitted from the information terminal, the tour information, the ID of the information terminal, and the option menu are linked by the tour ID and the registered user ID, and which user is scheduled to use which option when. If an optional service is used, the usage history information transmitted from the information terminal is received via the short-distance information transmission unit installed in the facility, and after the tour ends. An optional tour information processing server for storing optional usage information in a usage history DB of the server. An information terminal according to claim 1 or 2, an optional tour information processing server according to claim 3 or 4, and a network connecting them,
The information terminal sends the option usage data received by the short-range information receiving unit to the server for storing in the usage history DB, and a second transmission / reception unit for receiving information in each DB. An optional tour information processing system comprising: An optional tour information processing method for exchanging optional tour usage information via a network between an optional tour information processing server and an information terminal, and performing information processing of the optional tour,
The information terminal requests the server to send an option menu; and
Sending an option menu searched by the option service processing unit from the optional tour information processing server to the information terminal;
Transmitting the option menu information selected using the input unit of the information terminal to the server;
The option service processing unit of the server links the tour information, the information terminal ID, and the option menu with the tour ID and the registered user ID, and determines which user is scheduled to use which option when. , Booking process,
When the optional service is used, the information terminal approaches the short-range information transmission unit installed in the facility, and transmits usage history information to the server;
An optional tour information processing method comprising: storing the usage information of the selected option in the usage history DB of the server by the optional service processing unit after the tour ends. If there is a change before the actual usage time, go back to the reservation information processing step to delete the reservation,
Regardless of whether the option is used or not, when the scheduled use time ends, the presence or absence of reservations for other options is confirmed. The optional tour information processing method according to claim 6, wherein:

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