JP2012185783A - Ticket machine - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a ticket machine capable of reducing operation burdens of a clerk dealing with refundment for avoiding the ticket machine from being used for exchange.SOLUTION: A bill not to be paid from a ticket machine is set as a specific denomination. When an operation requiring payment of exchange is done without an item designation operation after payment including the specific denomination is done, a refundment sheet is issued, on which at least breakdown of the paid specific denomination is printed.

Description

  The present invention relates to a ticket vending machine.

  For example, in restaurants and the like, ticket vending machines are often provided in order to allow customers to purchase goods without exchanging money with the store clerk. Some of these ticket machines have an escrow function.

  This escrow function means that the actual money put in by the customer is not immediately stored in the storage, but temporarily put on hold, and the money held when a request for refund is made. It is a function that pays out from the ticket vending machine. In addition, money here shall mean the thing which combined the banknote and the coin.

  However, in order to provide the escrow function as described above, it is necessary to add a mechanism for temporarily holding the inserted money, resulting in a considerable increase in cost. For this reason, many ticket machines do not have an escrow function at present.

  Also, due to the manufacturing cost, the ticket vending machine does not provide an escrow function for every denomination of money, but instead of some denominations (for example, small denominations with a high frequency of entry and exit) In some cases, an escrow function may be provided.

  For this reason, the ticket vending machine in which the escrow function is limited as described above may be used not for the purpose of purchasing commodities but for the purpose of exchange. As a specific example, it is assumed that there is a ticket machine in which an escrow function is not provided for 10,000 yen bills and 5,000 yen bills, and an escrow function is provided only for thousand yen bills. A customer who wants to exchange money inserts a 10,000-yen bill into the ticket vending machine, and performs a refund operation without performing a product purchase operation. Since the ticket vending machine cannot pay out the inserted 10,000 yen bill, it operates to pay back 10,000 yen by paying out 10 thousand yen bills. In this way, currency exchange using a ticket machine is performed. By such exchange, the denominations that are frequently entered and withdrawn in the currency stored in the ticket vending machine are paid out in a collective number of pieces, so that it is easy to fall shortly.

  Therefore, when it is determined that an operation for exchange has been performed for the purpose of preventing the use for the purpose of exchange, an operation for temporarily stopping the sale and calling the store clerk is executed. There is known a ticket vending machine having such a configuration (see, for example, Patent Document 1).

JP 59-9791 A

  In the above configuration, it is possible to avoid the use of a ticket vending machine for the purpose of exchange, but the store clerk must go to the ticket vending machine every time exchange is attempted. Furthermore, when giving a refund to the customer, the store clerk needs to open the ticket machine with the key and confirm the amount of money to be inserted, and there is a problem that advantages such as convenience and efficiency due to automation of product sales are impaired. .

  The present invention has been made to solve the above-described problems, and an object of the present invention is to provide a ticket vending machine capable of reducing the work burden of a clerk corresponding to a refund when avoiding the use for the purpose of exchange. Do

In accordance with the present invention, a specific denomination is received in a ticket machine that issues a ticket corresponding to the specified item in response to the operation of depositing and purchasing an item to be purchased. The ticket vending machine is characterized in that when a change discharge operation is performed without performing an operation of specifying an item to be purchased by depositing, a refund slip describing at least the deposited amount is issued.
According to this configuration, change can be prevented from being paid out by an operation for exchange. In addition, the store clerk can check the amount on the refund slip and refund it to the customer, so there is no need to go to the ticket machine. As a result, it is possible to reduce the work burden on the clerk corresponding to the refund.
Further, the present invention is characterized in that, in the ticket vending machine, an issuance serial number is printed and issued on the refund slip.
According to this configuration, when a clerk makes a refund, the customer uses a fake refund slip by comparing the refund slip number of the previous refund with the current refund slip number. The act of trying to get a refund can be prevented.
Further, the present invention is characterized in that the ticket vending machine includes a print issuing unit that issues a ticket on which the name of the item is printed, and the print issuing unit prints and issues the refund slip.
According to this configuration, the food voucher originally issued by the ticket vending machine and the refund ticket are issued by the common print issuing unit, so that the configuration of the ticket vending machine can be simplified.
Further, the present invention is characterized in that, in the above ticket vending machine, after issuing the refund ticket, the balance is set to zero and waiting for payment corresponding to the purchase of the item of the next customer.
According to this configuration, even when an operation for the purpose of exchange is performed, it is possible to deal with the item purchase of the next customer without paying out change and without requiring the operation of the store clerk.
Further, the present invention subtracts the amount printed on the refund slip from the deposit amount when a denomination other than the specific denomination is made when the refund ticket is issued in the ticket vending machine. It is characterized by paying out the amount of money.
According to this configuration, even if the deposit including the specific denomination and the other denomination is made, the store clerk only has to refund the specific denomination.

  According to the present invention, it is possible to reduce the work burden of a store clerk corresponding to refund when avoiding use for the purpose of exchange.

It is a figure which shows the example of an external appearance of the ticket vending machine as embodiment of this invention. It is a figure which shows the internal system structural example of the ticket vending machine as embodiment of this invention. It is a figure which shows the structural example regarding carrying in / out of the banknote in the ticket vending machine as embodiment of this invention. It is a figure which shows the example of a printing content of the meal ticket which the ticket vending machine as embodiment of this invention issues. It is a figure which shows the example of the printing content of the refund ticket which the ticket vending machine as embodiment of this invention issues. It is a flowchart which shows the example of a process sequence which CPU in the ticket vending machine as embodiment of this invention performs. It is a figure which shows the example of the content of the message image displayed on a touchscreen, when the change button is operated twice for the purpose of exchange in the ticket vending machine as embodiment of this invention.

  FIG. 1 shows an example of the appearance of a ticket vending machine 1 as an embodiment for implementing the present invention (hereinafter referred to as an embodiment). This ticket vending machine 1 is installed in order for a customer to purchase a meal ticket corresponding to a product (cooking menu) at a restaurant, for example.

  In the ticket vending machine 1 shown in this figure, a touch panel 2 is provided above the front panel. The touch panel 2 displays an image for a customer to perform a predetermined operation including product purchase. A customer can purchase a food ticket of a desired product, for example, by performing a touch operation so as to press a finger against an image such as a key or a button displayed on the touch panel 2.

  Specifically, as an image for selecting a product on the touch panel 2 of the present embodiment, a key indicating a product name, a price, and the like corresponding to each cooking menu (item) is displayed. In addition to the above key display, messages such as “cannot change money”, “please make a deposit before touching the key”, “please press the fishing button at the end” are displayed. .

  In addition, on the lower front panel of the touch panel 2, there are a bill tender port 3, a coin slot 4, a bill payout exit 5, a coin payout exit 6, a food ticket / refund ticket takeout port 7, a change button 8, and a call button 9. Provided.

  A bill is inserted into the bill tender slot 3 when depositing, and a coin is inserted into the coin slot 4 when depositing. From the banknote payout exit 5, banknotes are discharged out of payouts such as change and refund, and from the coin payout exit 6 coins are discharged out of the payout money.

  A meal ticket or refund ticket is ejected from the ticket / refund ticket exit 7. The customer can order the cooking menu or request a refund by taking out the food ticket or refund slip discharged here and submitting it to the store clerk. Note that the refund ticket is issued in place of cash paid out from the ticket vending machine when an operation is performed on the ticket vending machine 1 that is considered to be used for the purpose of exchange as described later.

  The change button 8 is a button that is operated to instruct the payout of change. The call button 8 is a button that is operated by a customer to call a store clerk when a trouble occurs in the operation of the ticket vending machine 1, for example.

  FIG. 2 shows a system configuration example of the ticket vending machine 1. As shown in the figure, the system configuration of the ticket vending machine 1 according to the present embodiment includes a CPU (Central Processing Unit) 11, a flash memory 12, a RAM (Random Access Memory) 13, a touch panel 2, an operation key unit 14, and a communication unit 15. , A print issuing unit 16, a banknote processing unit 17, and a coin processing unit 18.

  The CPU 11 controls each part constituting the system of the ticket vending machine 1. The RAM 13 corresponds to a main storage device, and is used as a work area when the CPU 11 executes arithmetic processing. In particular, as data corresponding to the present embodiment, the RAM 13 stores an item file in which information such as a unit price is associated with the name of an item (cooking menu), a history of issuing a meal ticket or a refund slip (in a meal ticket or a refund slip). A log file in which a serial number to be added is recorded is stored. In the RAM 13, a temporary storage area for storing data such as a deposit amount corresponding to one deposit and a current balance is set.

  The flash memory 12 corresponds to an auxiliary storage device, and stores various setting data used by the CPU 11 for arithmetic processing in addition to programs executed by the CPU 11. Instead of the flash memory 12, another storage device such as a hard disk may be used.

  The touch panel 2 is provided on the front panel of the main body of the ticket vending machine 1 as shown in FIG. 1, and a predetermined image is displayed under the control of the CPU 11. In addition, the CPU 11 executes a predetermined control process based on an operation signal output in response to an operation performed on the touch panel 2.

  The operation key unit 14 is an operator other than the touch panel 2, and corresponds to the change button 8 and the call button 9 in correspondence with FIG. The CPU 11 executes a control process for paying out fishing or calling a clerk in response to an operation performed on the operation key unit 14 (the change button 8 and the call button 9).

  The communication unit 15 executes communication with the outside, and has a function of performing communication with a host computer via, for example, a network or a dedicated line. Further, the communication unit 15 has a function of performing communication for controlling to ring a call buzzer installed at a place where a store clerk is present.

  The print issuing unit 16 includes a mechanism unit that prints (prints) necessary contents on a sheet of a meal ticket and a refund slip and discharges it to the meal ticket / refund slip exit 7. In the present embodiment, the configuration is simplified by printing and issuing the food ticket and the refund slip in common by one print issuing unit 16 as described above. In addition, each printing content of a meal ticket and a refund slip is instruct | indicated by CPU11.

  The banknote processing unit 17 performs all processes related to banknotes. Specifically, the banknote process part 17 determines the classification (henceforth a money type) of the banknote thrown in from the banknote bid opening 3 as banknote appraisal processing. Moreover, the banknote processing unit 17 counts the number of each banknote denomination inserted from the banknote bid opening 3. Further, the banknote processing unit 17 selects banknotes of necessary denominations from banknotes stored inside the ticket vending machine 1 and discharges them from the banknote payout outlet 5 when paying out change.

  The coin processing unit 18 performs all processing related to coins. Specifically, the coin processing unit 18, like the banknote processing unit 17, determines the necessary denomination from the coin appraisal process, the number of coins for each denomination, and the coins stored in the ticket vending machine 1. An operation such as sorting out banknotes and discharging them from the coin payout exit 6 is performed.

  FIG. 3 shows the configuration of the ticket vending machine 1 relating to the bill input / output function. As shown in this figure, the ticket vending machine 1 includes a banknote appraisal unit 21 and a banknote storage 30 as a configuration relating to the banknote insertion and withdrawal function.

  The banknote appraisal part 21 is a part which bears the process for banknote appraisal in the banknote process part 17 of FIG. This banknote appraisal part 21 determines the denomination by scanning the banknote inserted from the banknote bid opening 3 with a sensor. As shown in the figure, the bill storage 30 includes a 10,000 yen bill storage unit 31, a 5,000 yen bill storage unit 32, a 2000 yen bill storage unit 33, and a thousand yen bill storage unit 34, The bills inserted from 3 are carried into the storage unit corresponding to the denomination determined by the bill appraisal unit 21.

  As shown in FIG. 3, in the banknote storage 30, the two thousand yen bill storage unit 33 and the one thousand yen bill storage unit 34 can carry out banknotes to the banknote outlet 5. On the other hand, the 10,000 yen bill storage unit 31 and the 5,000 yen bill storage unit 32 are configured so that banknotes cannot be carried out to the banknote outlet 5. That is, the ticket vending machine 1 according to the present embodiment is configured not to be able to pay out banknotes for all denominations, but to be able to pay out only small-sized banknotes with high insertion / withdrawal frequency, for example. Thereby, it is only necessary to provide a carry-out mechanism or the like for the banknotes of some denominations, and the cost can be reduced.

  FIG. 4 shows an example of the printing (printing) contents of the food voucher 100 issued by the ticket vending machine 1. As shown in this figure, an item name 101, a number 102, a date and time 103, and a ticket serial number 104 are printed on the meal ticket 100. The item name 101 indicates the name of the cooking menu (item) purchased by the customer, and the number 102 indicates the purchase number of the cooking menu indicated by the item name 101. The date and time 103 indicates the date and time when this meal ticket 100 was issued. The ticket serial number 104 indicates a serial number assigned according to the order in which the food tickets 100 are issued.

  FIG. 5 shows a printed content example of the refund slip 200 issued by the ticket vending machine 1. The refund slip 200 is a slip used to receive a refund from the store clerk in place of the cash equivalent corresponding to the exchange when the ticket vending machine 1 is used for the purpose of exchange. As shown in the figure, the refund slip 200 is printed with a denomination 201, a number 202, a date 203, and a vote sequence number 204. The denomination 201 indicates the denomination of the banknote to be refunded. The number 102 indicates the number of banknotes of the denomination indicated by the denomination 201 that is required for refunding. The date and time 203 indicates the date and time when this refund slip 200 was issued. The vote serial number 204 indicates the serial number assigned to the refund vote 200 in the order of issue.

  The flowchart of FIG. 6 shows an example of a processing procedure executed by the ticket vending machine 1 according to the present embodiment. The processing shown in this figure is realized by the CPU 11 executing a program stored in the flash memory 12.

  In step S101, the CPU 11 determines whether or not deposit has been performed by inserting a bill or coin into the bill bid opening 3 or the coin insertion slot 4. If the deposit has not been performed, step S102 is performed. Skip to step S103. On the other hand, if it is determined that the deposit has been made, the process proceeds to step S102.

  In step S102, the CPU 11 determines each denomination for the deposited banknote and coin. In addition, the denomination determination of a banknote is performed by the banknote appraiser 21 (FIG. 5). Then, based on the denomination determination result, the CPU 11 stores the determined denomination and the data of the number of each denomination (denomination breakdown data) in the temporary storage area of the RAM 13. Further, the CPU 11 calculates a deposit amount based on the denomination determination result, and stores this deposit amount in the temporary storage area of the RAM 13 as a balance.

  In step S103, the CPU 11 determines whether or not an item (cooking menu) designation operation has been performed. The item designation operation is an operation in which the customer selects and presses a key corresponding to each item displayed on the touch panel 2. When it is determined that the item specifying operation has been performed, the CPU 11 executes the procedure of steps S104 to S105 described below and returns to step S101. On the other hand, if it is determined that the item designation operation has not been performed, the process proceeds to step S107.

  In step S <b> 104, when the deposit amount is equal to or greater than the amount of the item for which the current designation operation is performed, the CPU 11 first causes the print issuing unit 16 to print the meal ticket 100 according to the item designation operation. At this time, the CPU 11 causes the item name 101 and the number 102 of the meal ticket 100 to print the name of the item designated by the current item designation operation and the number of items purchased. As described above, the item file is stored in the RAM 13. The CPU 11 reads the item name data (printing character data) designated by the item designation operation performed this time from the item file, and controls the print issuing unit 16 so that the characters of the read name data are printed. . Further, the CPU 11 causes the date and time 103 of the meal ticket 100 to be printed with the current date and time, that is, the date and time when the current item designation operation was performed. Further, the CPU 11 causes the ticket serial number 104 of the food ticket 100 to print the ticket serial number to be attached to the food ticket 100 issued this time. Next, the CPU 11 issues the food ticket 100 printed as described above. For this purpose, the CPU 11 controls the print issuing unit 16 to discharge the food ticket 100 from the food ticket / refund ticket taking-out port 7. Moreover, CPU11 increments and updates the ticket serial number recorded in the log file of RAM13 according to having issued the meal ticket 100 as mentioned above.

  In subsequent step S <b> 105, the CPU 11 additionally records the content printed on the meal ticket 100 in step S <b> 104 in a log file stored in the temporary storage area of the RAM 13.

  Next, in step S106, the CPU 11 calculates the balance of the deposit amount according to the current issuance of the meal ticket 100 (that is, purchase of the meal ticket). In calculating the balance, the CPU 11 uses the unit price and the number of items (cooking menu) specified by the current item specifying operation and the balance data so far. The unit price can be acquired from the item file based on the item specified by the current item specifying operation. Then, the CPU 11 updates the balance recorded in the temporary storage area of the RAM 13 according to the result thus calculated. After executing the process of step S106, the process returns to step S101.

  In step S107, the CPU 11 determines whether the change button 8 has been operated in a state where there is a balance. If it is determined that the change button 8 is not operated, the process proceeds to step S119.

  In step S119, the CPU 11 determines whether or not the call button 9 has been operated. The call button 9 is operated, for example, when a customer tries to call a store clerk in response to the occurrence of some trouble. If it is determined in step S119 that the call button 9 is not operated, the process directly returns to step S101. On the other hand, when it is determined that the operation of the call button 9 has been performed, the CPU 11 executes a process for calling a clerk in step S120. As a process for this, for example, after stopping the operation of the ticket vending machine 1, the CPU 11 controls the communication unit 15 and transmits a command to a buzzer for calling a clerk installed remotely. In response to this, a buzzer for calling the store clerk sounds and the store clerk is notified that he should go to the ticket vending machine 1.

  On the other hand, if the change button 8 is operated in step S107, the process proceeds to step S108. In step S108, the CPU 11 refers to, for example, a log file stored in the RAM 13 to determine whether there is a history (item designation history) indicating that at least one item designation operation has been performed since the deposit was made. Determine whether or not. Here, when it is determined that there is an item designation history, at least one meal ticket is issued after payment. This means that the customer is using the ticket vending machine 1 not for the purpose of changing money but for purchasing ordinary meal tickets. Therefore, the CPU 11 controls the banknote processing unit 17 and the coin processing unit 18, and in step S 109, changes the amount corresponding to the balance currently stored in the temporary storage area from the banknote payout exit 5 and the coin payout exit 6. Let it drain. That is, the change is paid out. At the same time, in step S110, the CPU 11 clears the data in the temporary storage area stored in the RAM 13 corresponding to the current deposit. Then, the process returns to step S101.

  On the other hand, if it is determined in step S108 that there is no item designation history, the CPU 11 determines in step S111 whether or not a bill of a specific denomination has been inserted at the time of the current deposit. The specific denomination here refers to a denomination that cannot be discharged from the banknote storage 30 to the banknote payout exit 5 as described in FIG. That is, the specific denominations in this case are 10,000 yen bills and 5,000 yen bills. Whether or not a specific denomination has been deposited can be determined based on the breakdown of banknotes indicated by denomination breakdown data stored in the temporary storage area.

  If it is determined in step S111 that the bill is not a specific denomination, even if the bill is deposited, it is a small bill such as a thousand yen bill or a two thousand yen bill, and can be refunded as it is from the bill storage 30. In such a case, it cannot be regarded as use for the purpose of exchange. Therefore, the CPU 11 executes the procedure of steps S109 and S110 and returns to step S101.

  On the other hand, if it is determined in step S111 that the specific denomination has been deposited, the customer has inserted a large bill of 10,000 yen bill or 5,000 yen bill, and once after deposit That is, the fishing button 8 is operated without purchasing the meal ticket 100. In this case, there is a high possibility that it is used for exchange purposes. In addition, even if the customer does not intend to exchange money, if the balance is paid out in response to the operation of the fishing button 8, the amount of 10,000 yen or 5,000 yen will be discharged with a thousand yen bill. As a result, it will be used for exchange.

  Therefore, as a process corresponding to the above case, the CPU 11 first determines in step S112 whether or not the current operation of the fishing button 8 is the second operation after depositing. Here, when it is determined that it is not the second time (that is, the first time), the process proceeds to step S113.

  In step S <b> 113, the CPU 11 performs display control on the touch panel 2, and displays a message prompting the purchase of the product on the screen of the touch panel 2 along with the key display of the items so far. In other words, in the present embodiment, even if the customer is operating with the intention of changing money, the refund ticket 200 is not issued immediately, but the purchase of the meal ticket 100 is prompted. The message may be, for example, a content such as “Confirmed deposit of 10,000 yen bill (or 5,000 yen bill). Select item (menu)”. After the message display in step S113, the process returns to step S101.

  On the other hand, if it is determined in step S112 that the change button 8 is operated for the second time, the process proceeds to step S114. In step S114, the CPU 11 performs display control on the touch panel 2 to display a message image. FIG. 7 shows an example of the content of a message image displayed on the touch panel 2. As shown in this figure, a message 41, a purchase button 42, and a refund button 43 are displayed as message images. Note that the display content shown in this figure is merely an example, and for example, these message images may be displayed together with the item key display.

  The message 41 is, for example, “I confirmed the deposit of 10,000 yen. If you would like a refund, please ask the store clerk.” The content indicating that it is necessary is displayed in characters.

  The purchase button 42 is a button to be operated when a customer intends to purchase a meal ticket. In other words, in the present embodiment, the purchase button 42 is displayed at this stage to prompt the customer to purchase a meal ticket again. The refund button 43 is a button operated when the customer does not purchase a meal ticket but desires a refund.

  The CPU 11 waits for the purchase button 42 or the refund button 43 to be operated with the message image displayed, and when any of the buttons is operated, in step S115, the operated button is the refund button. It is determined whether it was 43 or not. If the purchase button 42 is operated instead of the refund button 43, the process returns to step S101. Thereby, the display of the touch panel 2 is switched to a normal image for purchasing a meal ticket (for example, an item key display screen). On the other hand, when the refund button 43 is operated, the CPU 11 executes the processes after step S116.

  In step S116, the CPU 11 prints and issues the refund slip 200. That is, the CPU 11 causes the print issuing unit 16 to print the refund slip 200 according to the current operation of the refund button 43 as follows. The denomination 201 prints the name of the specific denomination in the deposited denomination. On the number 202, the number of inserted banknotes of the denomination shown in the denomination 201 is printed. The CPU 11 can recognize the denomination to be printed on the denomination 201 and the number of sheets to be printed on the number 202 by referring to the denomination breakdown data.

  Further, the current date and time when the operation for the current refund button 43 is performed are printed on the date 203. Further, the vote serial number 204 is printed with the vote serial number to be attached to the refundable ticket 200 issued this time. Next, the CPU 11 controls the print issuing unit 16 to discharge the refund slip 200 printed as described above from the meal ticket / refund slip take-out port 7. At the same time, the CPU 11 increments and updates the vote serial number recorded in the log file of the RAM 13.

  Next, in step S117, the CPU 11 additionally records the contents printed on the refund slip 200 in step S116 in a log file stored in the temporary storage area of the RAM 13.

  As will be understood from the above description, the refund slip 200 according to the present embodiment corresponds to the return of only a specific denomination. That is, the denomination 201 to be printed is limited to a specific denomination. In addition, in this embodiment, for example, in the case of a breakdown in which the deposit amount is 11,000 yen, one 10,000 yen bill and one thousand yen bill, A 10,000-yen bill is issued with a refund slip 200, and the remaining thousand-yen bills that are not specific denominations are paid out from the ticket machine 1.

  In order to pay out the balance other than the specific denomination as described above, the CPU 11 newly calculates the balance of the deposit amount according to the current issuance of the refund slip 200 in step S118. This balance can be obtained by subtracting the total refund amount (the amount of money indicated by the denomination 201 × the number indicated by the number 202) from the balance so far described in the refund slip 200 issued this time. . Thereafter, in step S110, the CPU 11 executes control for paying out the amount of the balance obtained in the previous step S118 from the banknote payout outlet 5 and the coin slot, and in step S109, the temporary storage area is stored. Clear the data.

  By executing the processing from step S116 onward as described above, the refund slip 200 is discharged from the meal ticket / refund slip take-out port 7 in accordance with the operation of the refund button 43. In addition, when the breakdown of the deposit amount is a combination of a specific denomination and a denomination other than the specific denomination as described above, a return by denomination other than the specific denomination that is not indicated in the refund slip 200 The amount is discharged in cash from the banknote payout exit 5 and the coin payout exit 6.

  The customer takes out the issued refund slip 200 and also takes out any remaining balance paid out. Thereafter, in order for the customer to refund the remaining amount of money, the returned refund slip 200 is given to the store clerk. The store clerk can confirm on the spot the amount to be refunded based on the denomination and the number of sheets printed on the refund slip 200. The store clerk can then withdraw the confirmed amount from the cash register and refund it to the customer. In other words, the clerk is freed from the troublesome work of going to the ticket machine to open the panel and taking out the banknote from the ticket machine in order to deal with the refund from the customer.

  Also, in the past, when a refund operation was performed, the ticket vending machine stopped operating and was in a standby state, so the clerk had to visit the ticket vending machine and restart the operation. . Furthermore, customers who have not yet purchased a meal ticket have been waiting for the operation to resume. On the other hand, in the present embodiment, the ticket vending machine 1 after executing the processing corresponding to the issuance of the refund slip 200 in steps S116 to S118 of FIG. 6 executes the processing of steps S109 and S110 to execute step S101. To be back. That is, after the refund slip 200 is issued, the balance is set to zero, and automatically returns to a normal state of waiting for payment in response to the purchase of a new item. For this reason, it is not necessary for the store clerk to come to the ticket vending machine 1 to resume the operation. In addition, customers who purchase food tickets will no longer wait.

  Furthermore, the refund form 200 of the present embodiment only supports refunds of specific denominations, and the balance of denominations other than the specific denominations is refunded from the ticket machine 1 as cash. As a result, the store clerk only needs to handle the banknote of the specific denomination (10,000 yen bill or 5,000 yen bill) shown in the refund slip 200 and respond to the refund. There is no need to handle coins. This also greatly reduces the burden on the store clerk.

  In addition, although the vote serial number 204 is printed on the refund slip 200, the use of the counterfeit refund slip 200 is prevented by printing the vote serial number 204. That is, when the clerk is given the refund slip 200, the store clerk confirms whether the number indicated in the vote sequence number 204 is continuous with the vote sequence number 204 of the refund slip 200 stored as processed. If this is not continuous, it can be determined that the refund form 200 has been forged.

  In the description so far, the meal ticket is issued for each item designation operation. On the other hand, for example, a plurality of item designation operations may be received in advance, and a plurality of meal tickets may be issued at a time in response to completion of all item designation operations. In this configuration, if it is possible to cancel the specified item, it is assumed that all the specified items are canceled. In this case, however, it is considered that the item is substantially not specified. be able to. Therefore, in the process in step S108 of FIG. 6 corresponding to the case where all the designated items are canceled, it is determined that the item designation operation is not performed.

  In addition, after both the specific denomination and the denomination other than the denomination are used in combination, the fishing button 8 is operated after purchasing a meal ticket with an amount corresponding to the denomination other than the specific denomination. It can be considered that. When the above operation is performed, in the procedure described above with reference to FIG. 6, since it is determined in step S108 that there is a history of item designation operations, the balance is paid out. However, based on the idea that such operations are also for currency exchange purposes, a state in which an amount exceeding a specific denomination remains after purchase of a meal ticket is equivalent to no item designation operation being performed. It should be handled and a refund slip 200 should be issued. To this end, as step S108 in FIG. 6, it may be configured to determine whether or not the current balance is smaller than the total amount corresponding to the specified denomination. However, for the store side, if a meal ticket is purchased, there is a meaning of paying the change prepared at that time. Based on this concept, the procedure as described above with reference to FIG. Therefore, in accordance with the policy for each store, the determination is made as to whether or not the processing as described in FIG. 6 is performed with respect to step S108, or whether the current balance is smaller than the total amount corresponding to the specified denomination. It is also conceivable that the process including the process can be selected.

  In the procedure of FIG. 6, the refund button 200 can be received after the change button 8 is operated twice. However, the change button 8 is operated until the refund ticket 200 can be received. The number of times may be other than twice. For example, if the change button 8 is operated once, it can be considered that the refund slip 200 can be received immediately.

  DESCRIPTION OF SYMBOLS 1 Ticket vending machine 2 Touch panel 3 Banknote bid opening 4 Coin insertion slot 5 Banknote payment outlet 6 Coin payment outlet 7 Food ticket / refund ticket outlet 8 Change button 9 Call button 12 Flash memory 14 Operation key section 15 Communication section 16 Print issuing section 17 Banknote Processing unit 18 Coin processing unit 21 Bill appraisal unit 30 Banknote storage 31 Ten thousand yen bill storage unit 32 Five thousand yen bill storage unit 33 Two thousand yen bill storage unit 34 Thousand yen bill storage unit 100 Food ticket 200 Refund slip

Claims (5)

In the ticket vending machine that issues a ticket corresponding to the specified item in response to the operation of depositing and specifying the item to be purchased,
If a deposit of a specific denomination is made and a change discharge operation is performed without specifying the item to be purchased by depositing the specific denomination, at least a refund slip describing the deposit amount will be issued ,
A ticket vending machine characterized by that.   The ticket vending machine according to claim 1, wherein an issuance serial number is printed on the refund ticket and issued.   The ticket vending machine according to claim 1 or 2, further comprising a print issuing unit that issues a ticket on which the name of the item is printed, wherein the print issuing unit prints and issues the refund slip.   4. The ticket vending machine according to claim 1, wherein after issuing the refund ticket, the balance is set to zero and waiting for payment corresponding to the purchase of the item of the next customer is waited for. .   When issuing a refund voucher, if a denomination other than the specific denomination has been deposited, an amount obtained by subtracting the amount printed on the refund voucher from the deposit amount is paid out The ticket vending machine according to any one of claims 1 to 4.

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