JP2012174254A - Business model of watch system in housing complex - Google Patents

Business model of watch system in housing complex Download PDF

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JP2012174254A
JP2012174254A JP2011052157A JP2011052157A JP2012174254A JP 2012174254 A JP2012174254 A JP 2012174254A JP 2011052157 A JP2011052157 A JP 2011052157A JP 2011052157 A JP2011052157 A JP 2011052157A JP 2012174254 A JP2012174254 A JP 2012174254A
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information
monitoring
mechanical
housing complex
center
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Koji Koike
廣史 小池
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SOKIE KK
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SOKIE KK
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Abstract

PROBLEM TO BE SOLVED: To provide a business model of a watch system in a housing complex, which is configured to form a community in a district with elderly residents of a housing complex as targets, watch each other by mutual aid of local residents and support human watch by local residents of the housing complex by mechanical watch by a sensor from the side, and is operated by healthy elderly residents.SOLUTION: In the watch system of a housing complex, an intra-dwelling-unit watch device comprising a sensor for gathering living information is installed inside each dwelling unit of the housing complex, the living information from each dwelling unit is gathered to mechanical watch means installed in a security center of the housing complex, and mutual human watch situations outside the dwelling units are inputted to the mechanical watch means. In the security center, the living information of elderly residents and presence/absence of abnormal change are checked about twice a day. In the case that the abnormal change is recognized from human watch and mechanical watch, someone rushes over from the security center to judge the situations and give various kinds of support.

Description

本発明は、団地で暮らしている高齢居住者が住戸内で安心して生活できると共に住戸外では、団地内の高齢居住者が集まり易いコミュニティーが形成される団地内見守りシステムのビジネスモデルに関する。  The present invention relates to a business model for an in-house monitoring system in which an elderly resident living in a housing complex can live in peace in a dwelling unit and a community where the elderly resident in the housing can easily gather outside the dwelling unit is formed.

近年、少子高齢化社会が進みつつあり、子供たちの生活を尊重したいなどの理由で独居を選ぶ高齢者が増加している。このため、都市部では地域コミュニティが希薄になると共に人的交流が疎遠になりがちになり、隣家の異変に気付き難くなっている。古くからの団地では、高齢者夫婦だけや高齢独居者の割合が数10%にもなって来ており、お互いに見守る自助努力が求められるが、訪問などによる人的見守りを少なくでき、かつ住み慣れた地域で安心して暮らせるコミュニティー作りが必要とされてきている。最近の見守りシステムとして訪問介護や訪問サービス等の人的見守りや日常使われている水道や電気ポットを利用した機械的生活見守りシステムが従来技術として知られている。本発明に関する先行技術文献として、下記のものがある。  In recent years, an aging society with a declining birthrate is progressing, and an increasing number of elderly people choose to live alone because they want to respect their lives. For this reason, in urban areas, local communities are becoming sparse and human exchanges tend to be estranged, making it difficult to notice changes in neighbors. In old housing estates, the ratio of elderly couples and elderly singles has reached several tens of percent, and self-help efforts are required to watch each other. There is a need to create a community where people can live with peace of mind. As a recent monitoring system, a conventional monitoring system is known as a personal monitoring system such as a home care service or a visiting service, or a mechanical life monitoring system using a water supply or an electric kettle that is used daily. Prior art documents relating to the present invention include the following.

特開2002−74561号報JP 2002-74561 A 特開2006−65886号報JP 2006-65886 A

上記文献のようなICTを用いた生活見守りシステムでは、営利を目的とした運用が行われること、通信の手段として公衆回線が使われることなどから利用料金が高くなる。また、遠隔看護者に対してレポートされるが異変時に対して的確でかつ早い対応は難しい。更に、センサを用いた機械的見守りシステムだけでは十分とは言い難い。そこで、本発明は、団地の高齢居住者を対象として地域でコミュニティーを形成し、お互いの見守りを地域住民の共助で行い、団地の地域住民による人的見守りをセンサーによる機械的見守りが側面からサポートするように構成し、元気な高齢居住者が運用する団地内見守りシステムのビジネスモデルを提供することである。  In the life monitoring system using the ICT as described in the above document, the usage fee is high because operation for the purpose of profit is performed and a public line is used as a communication means. In addition, although it is reported to remote nurses, it is difficult to respond accurately and quickly to an emergency. Furthermore, it is difficult to say that a mechanical monitoring system using a sensor alone is sufficient. Therefore, the present invention forms a community in the community for elderly residents of the housing complex, watches each other with the help of the local residents, and supports the human monitoring by the local residents of the housing complex from the side by mechanical monitoring using sensors. This is to provide a business model of the residential area monitoring system operated by energetic elderly residents.

本発明は、上記従来の課題を解決するためになされたものであり、団地の各住戸内に、生活情報を収集するセンサからなる住戸内見守り装置と団地の安心センターに設置された機械的見守り手段に各住戸からの生活情報が集められると共に、住戸外でのお互いの人的見守り状況が機械的見守り手段に入力されるように構成され、安心センターでは1日に2回程度、高齢居住者の生活情報や異変の有無がチェックできるようにし、人的見守りと機械的見守りから異変が認められる場合には、安心センターから駆けつけて状況判断や各種支援が行えるようにして、この安心センターの運用は団地の元気な高齢居住者、自治会、NPO法人などの地域住民で行われるようにした団地の見守りシステムのビジネスモデルである。  The present invention has been made in order to solve the above-described conventional problems, and in each dwelling unit of the housing complex, a dwelling unit monitoring device comprising sensors for collecting life information and a mechanical monitoring unit installed in the security center of the housing complex. Life information from each dwelling unit is collected in the means, and each person's personal watching situation outside the dwelling unit is input to the mechanical watching means. The safety center can be checked to see if there are any changes in life information, and if there are any changes from human or mechanical monitoring, the safety center will be able to determine the situation and provide various support. Is a business model of the estate monitoring system that is performed by local residents such as healthy elderly residents, residents' associations, and NPO corporations.

本発明の団地内見守りシステムのビジネスモデルによれば、団地内の安心センターにコミュニティーが形成され、団地の高齢居住者が安心センターに憩いの場所として集まり易くなり、訪問による安否確認を少なくでき、また見守りを団地の高齢居住者の共助で行うことができので、住み慣れた団地で安心して暮らせるつながりをつくることができる。更に、センサーによる機械的見守りが人的見守りをサポートするように構成されるので、より早く、より確実に団地の高齢居住者の異変に気付くことができると共に、見守り活動の労力を軽減でき、かつ安心センターの運用は団地の元気な高齢居住者、自治会、NPO法人などの地域住民で行われるようにしたので、団地の高齢居住者の異変把握の確実性が高くなり、孤独死を防止する予防的な取り組みが可能となる。更に、ローカルエリアネットワークを用いた機械的見守りシステムとしているので通信費が不要となる。  According to the business model of the housing estate monitoring system of the present invention, a community is formed in the safety center in the housing complex, and it becomes easier for elderly residents of the housing complex to gather as a resting place in the safety center, and safety confirmation by visiting can be reduced, In addition, since it is possible to watch over with the help of elderly residents in the housing complex, it is possible to create a connection where people can live with peace in the housing complex they are accustomed to living. Furthermore, since the mechanical monitoring by the sensor is configured to support human monitoring, it is possible to notice the change of elderly residents in the housing complex more quickly and more reliably, and reduce the labor of the monitoring activities, and Since the operation of the safety center was carried out by local residents such as healthy elderly residents, residents' associations, NPO corporations, etc., the reliability of the elderly residents in the estate became more reliable and prevented lonely death Preventive efforts are possible. Furthermore, since it is a mechanical monitoring system using a local area network, communication costs are not required.

本発明の一実施形態を示すブロック図である。  It is a block diagram which shows one Embodiment of this invention.

本発明の一実施形態を図1に示す。A団地内23内の住戸内見守り装置19は、居住者の動きを検知する人感センサやテレビやエアコンなどのリモコンを操作したことを検知するリモコン操作センサ、あるいは照明灯をオン/オフしたことを検知する照明オン/オフセンサ等の居住者の生活行動を検知する生活行動センサ等からなる生活情報センサ1から得られる居住者の生活情報がコントローラ4に入力され、記憶手段5に蓄積される。居住者が外出したことを検知する外出センサ2は、ドア近傍の人感センサと玄関ドア開閉スイッチ手段で構成される。あるいは、玄関ドアを外から施錠した時にスイッチ信号が出力される外出確認錠で外出センサ2を構成してもよい。外出センサ2の出力もコントローラ4の記憶手段5に蓄積される。記憶手段5に蓄積された居住者の生活情報と外出センサ2からの外出情報は、第1の通信インターフェース手段8を介して第2の通信インターフェース手段9との間で構成される通信手段で通信が行われ、安心センター22内に設置された機械的見守り手段10に入力される。団地内の各住戸内に設置された住戸内見守り装置19〜21は生活情報センサ1から得られる居住者の生活情報が通信手段を介して安心センター22内の機械的見守り手段10に定期的(例えば1時間毎)に送信され、機械的見守り手段10は居住者の生活情報を収集して蓄積すると共に蓄積された生活情報を時系列に表示可能となるように構成され、所定時間を超えて居住者の生活情報が得られない場合には警報が出力される。第1の通信インターフェース手段8と第2の通信インターフェース手段9との間はローカルエリアネットワークとして、無線パーソナルエリアネットワーク(無線PAN)、あるいは無線ローカルエリアネットワーク(無線LAN)の通信手段で構成される。ここで第1の通信インターフェース手段8にはZigbee(登録商標)端末と、第2の通信インターフェース手段9にはZigbee(登録商標)コーディネータが用いられて無線PANが形成される。このローカルエリアネットワークは無線LANで構成してもよい。このようにローカルエリアネットワークで構成された通信手段では、住戸内見守り装置19と安心センター22内の機械的見守り手段10との間での通信料金の発生は無いので各住戸への導入がし易くなる。A団地23の安心センター22に設置された機械的見守り手段10はサーバで構成され、キーボード11、人的見守り情報メモの入力手段としての手書きタブレット12、ヘルプデスク端末13が接続される。更に、団地から外部に通じる道路の出入り口にそれぞれカメラ18を設置すると共に、カメラ18からの映像情報は機械的見守り手段10に入力され、記録が行われて団地高齢居住者が出かけた、あるいは団地に帰って来た等の見守り情報が得られる。更に機械的見守り手段10は、インターネットあるいは携帯電話等の公衆通信網25を介して複数の団地を所有する公団、あるいは地方自治体などの管理センター26に必要に応じて見守り情報を送ることができる。B団地24でもA団地23と同様な見守りが行われ、必要に応じて団地管理センター26に公衆通信網25を介してB団地24の見守り情報が送られる。住戸内見守り装置19内のコントローラ4には、サービスメニュー表示端末3が接続される。このサービスメニュー表示端末3はタッチパネルを有したもので、安心センター22に依頼できる各種メニューがボタン表示されている。居住者が依頼したい項目のボタンにタッチするとこの依頼項目情報(希望サービス情報)がコントローラ4に入力され、ローカルエリアネットワークからなる通信手段を介して安心センター22内の機械的見守り手段10に入力され、ヘルプデスク端末13に住戸内見守り装置19からの依頼項目情報である希望サービス情報が出力されて表示される。住戸内見守り装置19はIDを有しているので、どの住戸からの依頼かがわかる。サービスメニュー表示端末3は高齢居住者が使えるように表示されているメニューの依頼項目をタッチするだけなので、依頼内容の詳細は安心センター22内のヘルプデスク端末13を有したヘルプデスクからの電話対応などで確認が行われて買い物支援などを受けることができる。このようにヘルプデスク端末13の運用者による希望サービス情報の処理が行われる。ヘルプデスク端末13はインターネットあるいは携帯電話等の公衆通信網25を介して外部からチケットの購入などの支援や生活情報センター27から高齢者に便利な各種情報が入手できるように構成される。団地内巡回パトロールや訪問、あるいは安心センター22内での集いなどによる団地内高齢居住者同士の人による見守りのメモが人的見守り情報として入力手段の手書きタブレット12を介して機械的見守り手段10に入力されて蓄積される。キーボード11からは各種音声情報がテキストデータとして機械的見守り手段10に入力されて蓄積される。各種音声情報は機械的見守り手段10から第2の通信インターフェース手段9と第1の通信インターフェース手段8間の通信手段を介して住戸内見守り装置19内に入力されると共に、音声合成手段6を経てスピーカ7から高齢居住者に対して、毎朝呼びかけの音声が出力されて元気づけられると共にイベントの開催、生活用品の販売、各種お知らせ等の案内情報や生活支援情報が音声出力される。このように各種の音声情報がスピーカ7から出力されることによって高齢居住者が住戸外の安心センター22に集える機会が多くなるように音声案内が行われる。住戸内見守り装置20、21も同じ機能を有したもので、団地内の各住戸に取り付けられる。安心センター22内には食堂14があり、団地高齢居住者の健康に配慮した食事が日々提供されると共に生活用品の販売も行われる。更に各種イベント開催15や青空市場16も随時開かれる。ここで、安心センター22内の機械的見守り手段10の運用と人的見守りメモの手書きタブレット12からの入力、ヘルプデスク端末13の運用と各種支援、食堂14の運営、及びイベント開催15や青空市場16の運営等の安心センター22の運用と高齢居住者同士のお互いの人的見守りは団地の元気な高齢者の地域住民によって行われる。このように団地内の高齢居住者の安心居住に必要な各種情報の提供と生活支援、および人的見守りと人的見守りを側面からサポートする機械的見守り手段10で構成される団地内の安心センター22は地域住民としての団地内の高齢居住者で予め定められた元気な高齢者、あるいはNPO法人17等の地域住民で運用され、安心センター22を中心とした団地内の高齢居住者が集まり易いコミュニティーが形成された団地内見守りシステムのビジネスモデルを提供することができる。更に、機械的見守り手段10は警報出力手段を有しているので異変がある場合は警報が出力される。安心センター22では1日に2回程度、高齢居住者の生活情報や異常の有無がチェックできるようにし、警報出力時や異変が認められる場合には安心センター22から駆けつけて状況判断や各種支援が行えるように、この安心センター22の運用は団地の元気な高齢居住者、自治会、あるいはNPO法人などの地域住民で行われるようにした団地内見守りシステムのビジネスモデルを提供できる。このように、独居の高齢居住者がますます増加し、少子高齢化社会で家族による見守りがままならない状況が進みつつある団地にあっては、今後、団地内の高齢居住者の共助による安心して生活できる取り組みが必要となるが、本発明の団地内見守りシステムのビジネスモデルが団地内の高齢居住者に対して、安心した生活が送れる環境を提供できる。  One embodiment of the present invention is shown in FIG. The dwelling unit monitoring device 19 in the A complex 23 has turned on / off a human sensor for detecting a resident's movement, a remote control operation sensor for detecting operation of a remote control such as a television or an air conditioner, or an illumination lamp. The living information of the resident obtained from the living information sensor 1 including the living behavior sensor for detecting the living behavior of the resident such as a lighting on / off sensor for detecting the resident is input to the controller 4 and accumulated in the storage means 5. The outing sensor 2 for detecting that the resident has gone out is composed of a human sensor in the vicinity of the door and an entrance door opening / closing switch means. Or you may comprise the going-out sensor 2 with the going-out confirmation lock from which a switch signal is output when the entrance door is locked from the outside. The output of the outing sensor 2 is also accumulated in the storage means 5 of the controller 4. The resident's life information stored in the storage means 5 and the outing information from the outing sensor 2 communicate with the second communication interface means 9 via the first communication interface means 8 through communication means. Is input to the mechanical monitoring means 10 installed in the safety center 22. The dwelling unit monitoring devices 19 to 21 installed in each dwelling unit in the housing complex regularly send the resident's life information obtained from the life information sensor 1 to the mechanical monitoring unit 10 in the safety center 22 through communication means ( For example, every hour), and the mechanical monitoring means 10 is configured to collect and accumulate the resident's life information and to display the accumulated life information in chronological order. If the resident's life information cannot be obtained, an alarm is output. Between the first communication interface means 8 and the second communication interface means 9, a local area network is constituted by a communication means of a wireless personal area network (wireless PAN) or a wireless local area network (wireless LAN). Here, a Zigbee (registered trademark) terminal is used for the first communication interface means 8 and a Zigbee (registered trademark) coordinator is used for the second communication interface means 9 to form a wireless PAN. This local area network may be constituted by a wireless LAN. As described above, in the communication means configured by the local area network, there is no communication fee between the monitoring device 19 in the dwelling unit and the mechanical monitoring means 10 in the safety center 22, so that it can be easily introduced into each dwelling unit. Become. The mechanical watching means 10 installed in the security center 22 of the A complex 23 is constituted by a server, and a keyboard 11, a handwritten tablet 12 as an input means for human watching information memos, and a help desk terminal 13 are connected. Furthermore, cameras 18 are installed at the entrances and exits of roads that lead to the outside from the housing complex, and video information from the camera 18 is input to the mechanical monitoring means 10, recorded, and the housing complex elderly residents went out, or the housing complex Watching information such as coming back to can be obtained. Furthermore, the mechanical monitoring means 10 can send monitoring information as necessary to a public corporation that owns a plurality of housing complexes or a management center 26 such as a local government through the public communication network 25 such as the Internet or a mobile phone. In the B complex 24, the same monitoring as the A complex 23 is performed, and the monitoring information of the B complex 24 is sent to the complex management center 26 via the public communication network 25 as necessary. The service menu display terminal 3 is connected to the controller 4 in the dwelling unit monitoring device 19. The service menu display terminal 3 has a touch panel, and various menus that can be requested from the safety center 22 are displayed as buttons. When the resident touches the button of the item he wants to request, this requested item information (desired service information) is input to the controller 4 and input to the mechanical monitoring means 10 in the safety center 22 via the communication means comprising the local area network. The desired service information which is request item information from the dwelling unit monitoring device 19 is output and displayed on the help desk terminal 13. Since the dwelling unit monitoring device 19 has an ID, it can be known from which dwelling unit the request is made. Since the service menu display terminal 3 simply touches the request item of the menu displayed so that an elderly resident can use, the details of the request content correspond to the telephone from the help desk having the help desk terminal 13 in the safety center 22 You can get shopping support after confirmation. In this way, processing of desired service information by the operator of the help desk terminal 13 is performed. The help desk terminal 13 is configured to be able to obtain various kinds of information useful for the elderly from the living information center 27 and support such as ticket purchase from the outside via the Internet or a public communication network 25 such as a mobile phone. A memorandum of watching by people between the elderly residents in the estate, such as patrols and visits within the estate, or gatherings in the security center 22, is provided as the mechanical monitoring means 10 via the handwritten tablet 12 as the input means as human monitoring information. Input and accumulate. Various voice information is input from the keyboard 11 to the mechanical monitoring means 10 as text data and stored. Various kinds of audio information are input from the mechanical monitoring means 10 into the dwelling unit monitoring device 19 via the communication means between the second communication interface means 9 and the first communication interface means 8, and through the voice synthesizing means 6. A sound for calling out to the elderly residents is outputted from the speaker 7 every morning, and guidance information and life support information such as holding an event, selling daily necessities, various notifications and the like are outputted by voice. As described above, the voice guidance is performed so that the elderly residents are more likely to gather at the safety center 22 outside the dwelling by outputting various kinds of voice information from the speaker 7. The dwelling unit monitoring devices 20 and 21 have the same function, and are attached to each dwelling unit in the housing complex. There is a cafeteria 14 in the safety center 22 where meals taking into account the health of elderly residents in the housing complex are provided every day and household goods are also sold. Furthermore, various event holdings 15 and the blue sky market 16 are also held as needed. Here, the operation of the mechanical monitoring means 10 in the safety center 22 and the input of the personal monitoring memo from the handwritten tablet 12, the operation and various support of the help desk terminal 13, the operation of the cafeteria 14, the event holding 15 and the blue sky market The operation of the safety center 22 such as the operation of 16 and the personal monitoring of the elderly residents are performed by the local residents of healthy elderly people in the housing complex. In this way, the security center in the estate is composed of the various monitoring information 10 necessary for the safe living of elderly residents in the estate, the life support, and the mechanical monitoring means 10 that supports human watching and watching from the side. 22 is an elderly resident in the housing complex as a local resident, and is operated by a pre-determined healthy senior citizen or a local resident such as the NPO corporation 17, etc. It is possible to provide a business model for the in-house monitoring system in which a community is formed. Furthermore, since the mechanical monitoring means 10 has an alarm output means, an alarm is output when there is a change. About 2 times a day, the safety center 22 can check the life information and abnormalities of elderly residents, and if an alarm is output or an abnormality is detected, the safety center 22 will rush to check the situation and provide various support. As can be done, the operation of the safety center 22 can provide a business model of the residential area monitoring system that is performed by local residents such as healthy elderly residents, residents' associations, or NPO corporations. In this way, in the housing estate where the number of elderly residents living alone is increasing and the situation in which the family is not being watched by in an aging society with a declining birthrate, living with peace of mind through the mutual assistance of elderly residents in the housing estate will continue in the future. Although a possible approach is required, the business model of the residential area monitoring system of the present invention can provide an environment in which a reliable life can be provided to elderly residents in the residential area.

1 生活情報センサ
2 外出センサ
3 サービスメニュー表示端末
4 コントローラ
5 記憶手段
6 音声合成手段
7 スピーカ
8 第1の通信インタフェース手段
9 第2の通信インタフェース手段
10 機械的見守り手段
11 キーボード
12 手書きタブレット
13 ヘルプデスク端末
14 食堂
15 イベント開催
16 青空市場
17 NPO法人
18 カメラ
19〜21 住戸内見守り装置
22 安心センター
23 A団地
24 B団地
25 公衆通信網
26 団地管理センター
27 外部の情報センター
DESCRIPTION OF SYMBOLS 1 Life information sensor 2 Outing sensor 3 Service menu display terminal 4 Controller 5 Memory | storage means 6 Speech synthesis means 7 Speaker 8 1st communication interface means 9 2nd communication interface means 10 Mechanical oversight means 11 Keyboard 12 Handwritten tablet 13 Help desk Terminal 14 Cafeteria 15 Event Holding 16 Aozora Market 17 NPO Corporation 18 Cameras 19 to 21 Dwelling Unit Monitoring Device 22 Safety Center 23 A Complex 24 B Complex 25 Public Communication Network 26 Complex Management Center 27 External Information Center

Claims (10)

団地内に安心センターが設置され、該安心センターに高齢居住者同士のお互いの人的見守り情報が寄せられて見守りが行われると共に、前記団地内の各住戸内に設置された生活情報センサから得られる生活情報が通信手段を介して収集されるように構成された機械的見守り手段が前記安心センターに設置され、前記機械的見守り手段は前記人的見守りをサポートするように、地域住民で運用されることを特徴とする団地内見守りシステムのビジネスモデル。  A security center is set up in the housing complex, and each person's personal monitoring information is sent to the safety center for monitoring, and obtained from the life information sensor installed in each dwelling unit in the housing complex. Mechanical monitoring means configured to collect collected life information via communication means is installed at the safety center, and the mechanical monitoring means is operated by local residents to support the human monitoring. A business model of the residential area monitoring system characterized by 団地内の安心センターには、高齢居住者同士のお互いの人的見守り情報と、各住戸内に設置された生活情報センサからの生活情報がそれぞれ入力される機械的見守り手段とヘルプデスク端末が設置され、前記機械的見守り手段への前記人的見守り情報の入力と前記機械的見守り手段および前記ヘルプデスク端末は前記高齢居住者の中で予め定められた元気な高齢者によって運用されると共に、前記安心センターでは各種イベントの開催や生活用品の販売、あおぞら市場、食堂等も地域住民で運用され、団地内の前記高齢居住者が集まり易いコミュニティーが形成されることを特徴とする団地内見守りシステムのビジネスモデル。  At the security center in the housing complex, there are mechanical monitoring means and help desk terminals where each person's personal monitoring information and life information from the living information sensors installed in each dwelling unit are input. The input of the human watch information to the mechanical watch means and the mechanical watch means and the help desk terminal are operated by a well-defined elderly person among the elderly residents, and In the Safety Center, various events and sales of daily necessities, Aozora Market, cafeteria, etc. are also operated by local residents, creating a community where the elderly residents in the estate can easily gather. business model. 団地の住戸内見守り装置は居住者の動き、あるいは生活行動を検知する生活情報センサと外出を検知する外出センサから得られる生活情報が入力されて記憶されると共に、記憶された前記生活情報が通信料金の発生しないローカルエリアネットワークからなる通信手段を介して安心センター内の機械的見守り手段に入力されることを特徴とする請求項1記載の団地内見守りシステム。  In the housing unit in the housing complex, the living information obtained from the living information sensor for detecting the movement of the resident or living behavior and the going out sensor for detecting the going out are inputted and stored, and the stored living information is communicated. 2. The residential area monitoring system according to claim 1, wherein the monitoring system is inputted to the mechanical monitoring means in the safety center through a communication means comprising a local area network where no fee is generated. 団地の住戸内見守り装置は居住者の生活情報が生活情報センサや外出センサから入力されると共に、サービスメニュー表示端末が接続され、前記居住者が前記サービスメニュー表示端末上の希望するサービスボタンにタッチしたことによる希望サービス情報が前記住戸内見守り装置から通信手段を介して安心センター内の機械的見守り手段に入力され、該機械的見守り手段に接続されたヘルプデスク端末に前記居住者のIDと希望サービス情報が出力され、運用者による希望サービス情報の処理が行われることを特徴とする請求項2記載の団地内見守りシステム。  In the housing unit in the housing complex, the living information of the resident is input from the living information sensor or the going-out sensor, the service menu display terminal is connected, and the resident touches the desired service button on the service menu display terminal. The desired service information is input from the monitoring device in the dwelling unit to the mechanical monitoring means in the safety center through the communication means, and the ID and the hope of the resident are input to the help desk terminal connected to the mechanical monitoring means. 3. The residential area monitoring system according to claim 2, wherein service information is output and processing of desired service information by an operator is performed. 団地から外部に通じる道路の出入り口にそれぞれカメラを設置すると共に、該カメラからの映像情報は安心センター内の機械的見守り手段に入力され、記録が行われることを特徴とする請求項1または2記載の団地内見守りシステム。  3. A camera is installed at each entrance of a road that leads from the housing complex to the outside, and video information from the camera is input to a mechanical monitoring means in the security center and recorded. The monitoring system in the complex. 安心センター内の機械的見守り手段および、ヘルプデスク端末はインターネットあるいは携帯電話等の公衆通信網を介して団地を所有する管理センターあるいは外部の情報センターに接続されることを特徴とする請求項2または4記載の団地内見守りシステム。  The mechanical monitoring means in the safety center and the help desk terminal are connected to a management center or an external information center that owns the housing complex via the Internet or a public communication network such as a mobile phone. 4. Housing estate monitoring system according to 4. 安心センター内の機械的見守り手段には人的見守り情報が入力手段を介して入力され、蓄積されることを特徴とする請求項1または2記載の団地内見守りシステム。  The in-house monitoring system according to claim 1 or 2, wherein human monitoring information is input and stored in the mechanical monitoring means in the safety center through the input means. 安心センター内の機械的見守り手段は音声情報の入力手段と蓄積手段を有し、蓄積された前記音声情報は呼び掛けやイベントの開催、生活用品の販売、各種お知らせ等の案内情報や生活支援情報からなり、高齢居住者が元気づけられると共に、住戸外の前記安心センターに足を運び易いような前記音声情報が住戸内見守り装置から出力されることを特徴とする請求項1または2記載の団地内見守りシステム。  The mechanical monitoring means in the safety center has voice information input means and storage means, and the stored voice information is derived from guidance information and life support information such as calls, events, sales of daily necessities, various announcements, etc. The in-house monitoring system according to claim 1 or 2, wherein the voice information that makes it easy for elderly residents to cheer up and that is easy to go to the safety center outside the dwelling unit is output from the dwelling unit monitoring apparatus. system. 団地内の各住戸内に設置された住戸内見守り装置は生活情報センサや外出センサから得られる居住者の生活情報の記憶手段を有し、蓄積された前記生活情報は通信手段を介して安心センター内の機械的見守り手段に定期的に送信され、該機械的見守り手段は前記居住者の前記生活情報を収集して蓄積すると共に蓄積された前記生活情報を時系列に表示可能となるように構成され、所定時間を超えて前記居住者の生活情報が得られない場合、警報が出力されることを特徴とする請求項1または2記載の団地内見守り装置。  The dwelling unit monitoring device installed in each dwelling unit in the housing complex has storage means for resident life information obtained from life information sensors and outing sensors, and the stored life information is provided through a communication means as a safety center. Is periodically transmitted to the mechanical monitoring means, and the mechanical monitoring means is configured to collect and accumulate the life information of the resident and to display the accumulated life information in time series. 3. The residential area monitoring apparatus according to claim 1, wherein a warning is output when life information of the resident cannot be obtained after a predetermined time. 団地内の高齢居住者の安心居住に必要な各種情報の提供と生活支援、および人的見守りと該人的見守りを側面からサポートする機械的見守りで構成される団地内の安心センターは団地内の前記高齢居住者で元気な高齢者、あるいはNPO法人等の地域住民によって運用されることを特徴とする請求項1または2記載の団地内見守りシステムのビジネスモデル。  The security center in the housing complex is composed of provision of various information necessary for the safe living of elderly residents in the housing complex, life support, and human monitoring and mechanical monitoring that supports the human monitoring from the side. The business model of the in-house monitoring system according to claim 1, wherein the business model is operated by the elderly resident who is healthy or a local resident such as an NPO corporation.
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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2017152939A (en) * 2016-02-25 2017-08-31 株式会社翠松堂Btl Internet shopping system based on two-way real-time interaction, and method therefor
CN113393636A (en) * 2021-06-12 2021-09-14 漳州源泉信息科技有限公司 Terminal equipment of wisdom community

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2017152939A (en) * 2016-02-25 2017-08-31 株式会社翠松堂Btl Internet shopping system based on two-way real-time interaction, and method therefor
CN113393636A (en) * 2021-06-12 2021-09-14 漳州源泉信息科技有限公司 Terminal equipment of wisdom community

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