JP2012133457A - Order system, its server and order management method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To prevent mistakes in table setting in a restaurant.SOLUTION: An order system 1 has an order terminal 41, a server 6 and a controller 4. The order terminal 41 is prepared for each customer and used for inputting data of menu items ordered by him/her. The server 6 generates unique identification information for a menu item ordered by a customer from data input with each order terminal 41 and outputs the identification information to record it in a tag 9 attached to a food of the menu item ordered by the customer. The controller 4 reads the identification information recorded in the tag 9 and identifies the order terminal 41 prepared for the customer who ordered the menu item from the identification information so as to actuate a notification function of the order terminal 41.

Description

  Embodiments described herein relate generally to a restaurant order system, its server, and an order management method.

  For example, restaurants such as family restaurants have introduced an ordering system using a handy terminal. In this system, waiters and waitresses called waitresses carry a handy terminal to serve customers. When an order for a menu item is received from a customer, the handy terminal is operated to input data related to the order of the menu item. Then, the input data is transferred to the order management server, and order receiving operations such as cooking instructions to the kitchen and issuance of slips are performed on the server.

  Recently, a self-ordering system using an order terminal with a touch panel has been developed and put into practical use. This system displays an electronic menu on a touch panel of an order terminal installed in a passenger seat, and transmits data related to the order of menu items selected by the customer's own touch operation from the menu to the order management server. In the server that has received the data, the order receiving process is performed in the same manner as the order system using the handy terminal.

JP-A-2-2888772

  In many restaurants, menu items cooked in the kitchen are served by customers who have ordered the items. At this time, if there is a mishandling, it will lead to the loss of credit in the store.

  The problem to be solved by the present invention is to provide an ordering system that can prevent a misplacement.

  In order to solve the above-described problem, an order system according to an embodiment includes an order terminal, a server, and a controller. The order terminal is prepared for each customer, and inputs data of menu items ordered by the customer. The server generates unique identification information for the menu item ordered by the customer from the data input at each order terminal, and records this identification information in a tag attached to the product of the menu item ordered by the customer. Output to. The controller reads the identification information recorded on the tag, identifies the order terminal prepared for the customer who ordered the menu item from the identification information, and activates the notification means of the order terminal.

The whole block diagram of the order system in one Embodiment. The schematic diagram which shows the data structure of the item database in the same system. The schematic diagram which shows the data structure of the image database in the system. The block diagram which shows the principal part structure of the order terminal in the same system. The schematic diagram which shows the example of arrangement | positioning of each apparatus in a dining table. The block diagram which shows the principal part structure of the kitchen terminal in the same system. The schematic diagram which shows the data structure of the cooking waiting table which a kitchen terminal has. The figure which shows an example of the cooking waiting screen displayed on the display of a kitchen terminal. The block diagram which shows the principal part structure of the order management server in the same system. The schematic diagram which shows the data structure of the order file which an order management server memorize | stores in the same system. The schematic diagram which shows the structure of the data recorded on the tableware tag in the same system. The flowchart which shows the procedure of the order reception process which CPU of an order management server performs in the same system. The flowchart which shows the procedure of the cooking completion process which CPU of an order management server performs in the same system. The flowchart which shows a process sequence when the kitchen controller receives cooking instruction data in the same system. The flowchart which shows a process sequence when the kitchen controller receives cooking completion data in the same system. The flowchart which shows a process sequence when the kitchen controller receives a tag write command in the same system. The flowchart which shows a process sequence when the table controller reads the data of a tableware tag in the system. The figure which shows an example of the display which changes when the table controller reads the data of a tableware tag in the system.

  Hereinafter, an order system according to an embodiment will be described with reference to the drawings. In this embodiment, the present invention is applied to a restaurant such as a family restaurant.

  FIG. 1 is an overall configuration diagram of an order system 1 in the present embodiment. In a restaurant, a database server 3, a plurality of table controllers 4, a kitchen controller 5, an order management server 6 and a POS (Point Of Sales) terminal 7 are connected to a LAN (Local Area Network) 2 laid in the store, An order system 1 is constructed.

  The database server 3 is a computer device specialized for managing various databases such as the item database 31 and the image database 32.

  The item database 31 stores information on all menu items provided to customers in the restaurant by item. As shown in FIG. 2, the information regarding the menu item includes an item code, an item name, a category, a unit price, a KTID, a menu image code, and a finished product image code.

  An item code is assigned to each item to identify each menu item. The item name, category, and unit price are the name, attribute information, and price per point of the menu item identified by the corresponding item code. KTID is individual identification information of the kitchen terminal 51 to be described later. The menu item is cooked in the kitchen of the kitchen terminal 51 specified by this KTID. The menu image code identifies the menu image of the menu item, and the finished product image code identifies the finished product image of the menu item.

  The image database 32 stores information on menu images and finished product images of each menu item. As shown in FIG. 3, the information about the image includes an image code and image data. The image code is the menu image code or the finished product image code. The image data is data for displaying on the display an image specified by the corresponding image code. In the present embodiment, the menu image is a two-dimensional image, and the finished product image is a three-dimensional image. The finished product image may be a two-dimensional image. Alternatively, the menu image may be a three-dimensional image.

  Each table controller 4 is prepared corresponding to each table TA for customers to eat and drink, and connects the order terminal 41 and the RFID reader / writer 42 provided on the table TA. The order terminal 41 has as many seats as the table TA. There is at least one RFID reader / writer 42 for the table TB.

  FIG. 4 is a block diagram showing a main configuration of the order terminal 41. The order terminal 41 includes a CPU (Central Processing Unit) 411, and a ROM (Read Only Memory) 412, a RAM (Random Access Memory) 413, a communication interface 414, a display controller 415, and a touch panel controller 416 are connected to the CPU 411. Thus, the control unit of the order terminal 41 is configured.

  The ROM 412 stores a program for the CPU 411 to realize functions necessary for the order terminal 41. Further, the ROM 412 stores identification information MTID set for each terminal 41 in order to individually identify each order terminal 41.

  The RAM 413 temporarily stores variable data as a work area for the CPU 411. The communication interface 414 performs data communication with the table controller 4. The display controller 415 controls the screen display of the stereoscopic display 417. The three-dimensional display 417 can display a three-dimensional finished product image. Of course, a two-dimensional image can also be displayed. The touch panel controller 416 detects touch position coordinates on the screen of the stereoscopic display 417 based on a signal from the touch panel 418.

  As shown in FIG. 5, the stereoscopic display 417 is embedded in the top plate in front of each seat SE1, SE2, SE3, SE4 arranged on the dining table TA. A touch panel 418 is disposed on the screen of each stereoscopic display 417.

  The RFID reader / writer 42 includes a main body (not shown) on which a radio communication transceiver circuit is mounted, and an antenna 421 connected to the main body. As shown in FIG. 5, the antenna 421 is embedded in one end portion of the top plate of the table TA.

  In this embodiment, a tableware tag 9 made of an RFID tag is attached to the bottom surface of each tableware 8 on which cooked menu items are arranged. The RFID reader / writer 42 communicates with the tableware tag 9 entering the communication area of the antenna 421 via the antenna 421, and reads the data stored in the memory of the tableware tag 9 in a non-contact manner.

  The kitchen controller 5 connects the kitchen terminal 51 and the RFID reader / writer 52. There are as many kitchen terminals 51 as there are kitchens. There is at least one RFID reader / writer 52.

  FIG. 6 is a block diagram showing a main configuration of the kitchen terminal 51. The kitchen terminal 51 includes a CPU 511, and a ROM 512, a RAM 513, a communication interface 514, a display controller 515, a touch panel controller 516, and a printer controller 517 are connected to the CPU 511 to constitute a control unit of the kitchen terminal 51.

  The ROM 512 stores a program for the CPU 511 to realize functions necessary for the kitchen terminal 51. Further, the ROM 512 stores identification information KTID set for each terminal 51 for individual identification of each kitchen terminal 51.

  The RAM 513 temporarily stores variable data as a work area for the CPU 511. The communication interface 514 performs data communication with the kitchen controller 5. The display controller 515 controls the screen display of the display 518. The touch panel controller 516 detects touch position coordinates on the screen based on a signal from the touch panel 519 arranged on the screen of the display 518. The printer controller 517 controls the driving of the printer 520 to print and issue a layout slip indicating the layout destination of the completed menu item.

  In the present embodiment, a cooking wait table TBL is formed in the RAM 513. As shown in FIG. 7, the cooking wait table TBL stores data of item codes, item names, and table IDs in the order of a series of numbers. The item code and item name are data of a menu item received from the customer. The dining table ID is identification information of the dining table TA that the customer who ordered the menu item arrives. A unique table ID is set in advance for each table TA, and each table controller 4 stores and holds the table ID of the table TA to which it corresponds in a memory (not shown).

  FIG. 8 is an example of a cooking instruction screen displayed on the display 518 of the kitchen terminal 51. A touch panel 519 is provided on the screen of the display 518.

  The CPU 511 reads out item names from the cooking waiting table TBL in ascending order of numbers, and displays icons IC1 to IC6 representing the item names on the display 518 in order. In the example of FIG. 8, icons IC1 to IC3 indicating the first to third item names from the left to the right in the upper part of the screen are displayed, and then from the fourth to the sixth from the left to the right in the lower part of the screen. Icons IC4 to IC6 indicating item names up to are displayed.

  FIG. 9 is a block diagram showing a main configuration of the order management server 6. The order management server 6 includes a CPU 61, and a ROM 62, a RAM 63, a LAN controller 64, a clock unit 65, and an HDD (Hard Disk Drive) 66 are connected to the CPU 61 to constitute a control unit of the order management server 6.

  The ROM 62 stores a program for the CPU 61 to realize functions necessary for the order management server 6. The RAM 63 temporarily stores variable data as a work area for the CPU 61. The LAN controller 64 controls data communication with each unit connected via the LAN 2. The clock unit 65 measures the current date and time. The HDD 66 stores the order file 60.

  The order file 60 stores information on menu items ordered by customers for each item. The structure of data stored in the order file 60 is shown in FIG. As shown in the figure, the order file 60 includes information on a table ID, MTID, item code, item name, unit price, KTID, order time, and status. The status indicates whether the menu item of the order file 60 is before or after the allocation.

  FIG. 11 is a schematic diagram showing a data structure stored in the tableware tag 9. As shown in the figure, the tableware tag 9 includes information on a table ID, MTID, and item code.

  In the restaurant where the order system 1 having such a configuration is constructed, when the customer arrives at the dining table TB, the customer touches the screen of the display 417 in front of the customer. Then, the order terminal 41 provided with the display 417 is activated, and a menu screen is displayed on the display 417. The menu screen is a list of menu images for various menu items. An order confirmation button is also displayed.

  The customer touches the image of the menu item to order. Then, the item code, item name, unit price, and KTID of this menu item are read from the item database 31 and temporarily stored in the memory of the table controller 4 corresponding to the table TA as order data. An MTID that is identification information of the order terminal 41 is attached to the order data.

  When the customer completes the order, the customer touches the order confirmation button on the screen. Then, an order data message in which the order data of the customer held in the dining table controller 4 is collected is transmitted to the order management server 6 via the LAN 2. At this time, a table ID which is identification information of the table controller 4 is attached to the order data message.

  The order management server 6 that has received the order data message operates according to the procedure shown in the flowchart of FIG. That is, the server 6 waits for the reception of the order data message (ST1), and when receiving the order data message via the LAN controller 64 (YES in ST1), the server 6 analyzes the message and analyzes this message. The table ID attached to is detected (ST2). Further, the server 6 acquires the number N of order data included in this message. The number of data N is set in a register (ST3).

  Next, the server 6 resets the counter n to “0” (ST4). Thereafter, the server 6 counts up the counter n by “1” (ST5). Then, it is determined whether or not the counter n exceeds the register value N (ST6).

  When the counter n does not exceed the register value N (NO in ST6), the server 6 acquires the nth order data from the received order data message (ST7). Then, the server 6 orders an order file from the item code, item name, unit price, KTID and MTID of the order data, the table ID detected in the process of step ST2, and the current time (order time) counted by the clock unit 65. 60 is created (ST8). At this time, the server 6 sets the status of the order file 60 to information indicating incomplete cooking, for example, “0” (ST9). Further, the server 6 creates cooking instruction data from the item code, item name and KTID of this order data and the table ID acquired in the process of step ST2 (ST10). Thus, the created order file 60 and cooking instruction data are temporarily stored in the RAM 63.

  The server 6 further counts up the counter n by “1” (ST5). If it is confirmed that the counter n does not exceed the value N of the register (NO in ST6), the server 6 executes the processes in steps ST7 to ST10.

  The server 6 repeats the above process every time the counter n is counted up. If the counter n exceeds the value N of the register (YES in ST6), the server 6 stores the order file 60 for the order data number N stored in the RAM 63 in the HDD 66 (ST11). Similarly, the cooking instruction data for the order data number N stored in the RAM 63 is transmitted to the kitchen controller 5 via the LAN 2 (ST12). Thus, the operation of the order management server 6 that has received the order data message ends.

  Such an operation of the order management server 6 is realized by the CPU 511 that functions according to the program in the ROM 512.

  As shown in the flowchart of FIG. 14, the kitchen controller 5 that has received the cooking instruction data (YES in ST31) detects KTID that is identification information of the kitchen terminal 51 from this data (ST32). Then, the item code, the item name, and the table ID included in the cooking instruction data are registered in order of number in the cooking waiting table TBL of the kitchen terminal 51 identified by the KTID (ST33).

  By registering the item code, the item name, and the table ID in the cooking wait table TBL, icons representing the item names are displayed in the registration order on the display 518 of the kitchen terminal 51 having the table TBL. Therefore, the person in charge of cooking in the kitchen cooks the menu item having the item name displayed on the display 518.

  When cooking is completed, the person in charge of cooking places the tableware 8 on which the menu item is placed in the communication area of the antenna of the RFID reader / writer 52. Then, the icon of the menu item displayed on the display 518 is touched. Then, the CPU 511 of the kitchen terminal 51 generates cooking completion data including the item name displayed on the touched icon and the item code of the menu item, and transmits it to the kitchen controller 5.

  As shown in the flowchart of FIG. 15, the kitchen controller 51 that has received the cooking completion data (YES in ST41) detects an item code from this data (ST42). Next, the kitchen controller 51 searches the cooking wait table TBL in the kitchen terminal 51 that is the source of cooking completion data, and detects the record with the same item code and the smallest number (ST43). Then, the kitchen controller 51 deletes the detected record from the cooking wait table TBL (ST44).

  Further, the kitchen controller 51 edits the print data of the serving slip with the detected item name and table ID data, drives the printer 520, and prints out the serving slip (ST45). Further, the kitchen controller 51 detects and generates cooking completion data including the item code and item name of the record, and transmits them to the order management server 6 (ST46).

  The order management server 6 that has received the cooking completion data operates according to the procedure shown in the flowchart of FIG. That is, the server 6 waits for reception of cooking completion data (ST21), and receives cooking completion data via the LAN controller 64 (YES in ST21), and detects an item code from the data (ST22).

  Next, the order management server 6 searches the HDD 66 with the item code, and detects an order file 60 that includes the same item code and whose status is in the state before serving. At this time, when a plurality of corresponding order files 60 are detected, the order file 60 with the oldest order time is detected (ST23).

  The server 6 updates the status of the detected order file 60 to information indicating completion of cooking, for example, “1” (ST24). Further, the server 6 detects the table ID, MTID and item code from the detected order file 60 (ST25). And the server 6 produces | generates the tableware tag write command containing this table ID, MTID, and item code (ST26), and transmits this command to the kitchen controller 5 (ST27).

  Such an operation of the order management server 6 is realized by the CPU 61 that functions according to the program in the ROM 62.

  As shown in the flowchart of FIG. 16, the kitchen controller 5 that has received the tableware tag write command (YES in ST51) operates the RFID reader / writer 52 to set the table ID, MTID, and item code in the write command. Is written to the tableware tag 9 in a non-contact manner (ST52).

  The kitchen controller 51 determines whether or not the writing to the tableware tag 9 has been normally completed (ST53). If the writing is normally completed (YES in ST53), the controller 51 operates a notifying unit (not shown) to notify the completion of writing (ST54). On the other hand, when the table 8 is not present in the antenna communication area of the RFID reader / writer 52 or the table tag 9 is broken, the writing cannot be performed normally (NO in ST53). The controller 51 notifies a write error (ST55).

  Note that the writing completion and error notification method is not particularly limited. For example, notification may be made using lighting or blinking of an LED lamp, or notification may be made by a buzzer sound. In the case of a writing error, although not shown, a mechanism that can perform the writing process again may be provided. For example, data that has not been written in the tableware tag 9 may be stored in the kitchen terminal 51 so that a rewriting instruction can be issued from the kitchen terminal. When the tableware tag 9 is out of order, the reading process may be performed again using another tableware 8 having the writable tableware tag 9.

  When the cooking of the menu item is completed, the customer service representative distributes the food according to the distribution slip. At this time, as shown in FIG. 18, the customer service representative brings the tableware 8 close to the position where the antenna 421 of the table TA is embedded. Then, the RFID reader / writer 42 performs wireless communication with the tableware tag 9 attached to the tableware 8 via the antenna 421, and reads data stored in the memory of the tag 9 in a non-contact manner.

  When the data of the tableware tag 9 is read by the RFID reader / writer 42, the table controller 4 operates according to the procedure shown in the flowchart of FIG. That is, the controller 4 is waiting for data reading of the tableware tag 9 (ST61), and when the data of the tableware tag 9 is read (YES in ST61), the controller 4 detects the table ID from the data (ST62). . Then, it is determined whether or not they match with the table ID held by itself (STY63). If they do not match (NO in ST63), the controller 4 discards the data of the tableware tag 9 and ends the operation.

  When the table IDs match (YES in ST63), the controller 4 detects the item code from the data of the tableware tag 9 (ST64). Then, an inquiry is made to the database server 3, and the finished product image code stored in the item database 31 corresponding to the item code is acquired (ST65). Further, the controller 4 makes an inquiry to the database server 3 and acquires the data of the finished product image stored in the image database 32 corresponding to the finished product image code (ST66).

  The controller 4 detects the MTID that is the identification information of the order terminal 41 from the data of the tableware tag 9 (ST67). Then, the controller 4 causes the stereoscopic display 417, which is a notification means of the order terminal 41 identified by this MTID, to display the completed product image obtained in the process of step ST66 (ST68).

  FIG. 18 is an example in which the finished product image is displayed on the stereoscopic display 417 of the order terminal 41 corresponding to the seat SE1. The finished product image composed of the three-dimensional image data is displayed on the stereoscopic display 417 so as to be stereoscopically viewable. A confirmation button BT is displayed on a part of the image.

  Accordingly, the customer service representative arranges dishes 8 with dishes on the seat where the finished product image is displayed. Then, the confirmation button BT is touched.

  The controller 4 that has displayed the finished product image in the process of step ST68 waits for the confirmation button BT to be touched (ST69). Further, the controller 4 determines whether or not a predetermined time, for example, 30 seconds has elapsed since the finished product image was displayed (ST70). If the confirmation button BT is touched within the predetermined time (YES in ST69) or if the predetermined time has elapsed (YES in ST70), the controller 4 deletes the finished product image on the display 417 (ST71).

  As described above, the order system 1 according to the present embodiment prepares the order terminal 41 for inputting the data of the menu item ordered by the customer for each customer.

  The order management server 6 generates unique identification information for the menu item ordered by the customer, that is, combination data of table ID, MTID, and item code, from the data input at each order terminal 41. Then, this identification information is recorded on the tableware tag 9 attached to the tableware 8 on which menu items are arranged, via the RFID reader / writer 52 connected to the kitchen controller 5.

  The dining table controller 4 reads the identification information through the RFID reader / writer 42 from the tableware tag 9 of the tableware 8 on which the completed menu item is arranged. And the order terminal 41 prepared with respect to the customer who ordered the said menu item is specified from MTID of this identification information. Then, the finished product image of the menu item is displayed on the stereoscopic display 417 which is a notification means included in the order terminal 41.

  Accordingly, the person in charge of service only has to serve the tableware 8 on which the menu item is prepared, to the customer sitting in front of the stereoscopic display 417 on which the finished product image is displayed. For this reason, even a new employee or part-time job clerk who is unfamiliar with the catering work eliminates the mistake of the catering, so that it is possible to prevent unnecessary troubles from occurring due to the catering error.

  In the present embodiment, the finished product image displayed on the stereoscopic display 417 is deleted when the confirmation button BT is touched or when a certain time elapses. Therefore, power consumption can be reduced.

Hereinafter, modifications of the embodiment will be described.
For example, in the embodiment, the RFID reader / writer 52 for writing data to the tableware tag 9 is connected to the kitchen controller 5, but it may be connected to the order management server 6. In this case, the kitchen controller 5 can be omitted by directly connecting each kitchen terminal 51 to the LAN 2.

  In the embodiment, the table controller 4 and the RFID reader / writer 42 are provided for each table TB. However, one table controller 4 and one RFID reader / writer 42 may be provided for two or more table TBs. . By doing so, the equipment cost can be reduced.

  Moreover, in the said embodiment, although the position of the antenna 421 of the RFID reader / writer provided in the dining table TB was made into the one end part of the top plate, it is not limited to this one end part. For example, the antenna 421 may be provided in the center of the top plate.

  Moreover, in the said embodiment, the table controller 4 detected table ID as the process of step ST62, However, You may detect MTID at this timing. In this case, the dining table controller 4 determines whether or not the order terminal 41 specified by the detected MTID is connected, and when connected, causes the order terminal 41 to display a finished product image. Therefore, the table ID can be omitted from the data of the tableware tag 9.

  The RFID reader / writer 52 connected to the kitchen controller 5 may be provided for each kitchen. In this case, each RFID reader / writer 52 can be identified by identification information linked to the kitchen terminal 51 installed in the same kitchen. When the kitchen controller 5 receives the cooking completion data from the kitchen terminal 51 (YES in ST41), the kitchen controller 5 stores the identification information KTID set in the kitchen terminal 51 of the data transmission source. When a tag write command is received from the order management server 6, the RFID reader / writer 52 linked to the stored identification information KTID is operated to control writing of tag data.

  Moreover, in the said embodiment, although the tableware tag 9 which consists of RFID tags was attached to the tableware 8, the tableware tag 9 is not limited to an RFID tag. For example, a device that prints a data code such as a barcode or a two-dimensional data code on a label is connected to the kitchen controller 5, and a device that optically reads the data code of the label is disposed on each table TB, and the RFID tag Instead, a data code label may be attached to the tableware 8.

  In addition, although several embodiments of the present invention have been described, these embodiments are presented as examples and are not intended to limit the scope of the invention. These novel embodiments can be implemented in various other forms, and various omissions, replacements, and changes can be made without departing from the scope of the invention. These embodiments and modifications thereof are included in the scope and gist of the invention, and are included in the invention described in the claims and the equivalents thereof.

  DESCRIPTION OF SYMBOLS 1 ... Order system, 3 ... Database server, 4 ... Table controller, 5 ... Kitchen controller, 6 ... Order management server, 8 ... Tableware, 9 ... Tableware tag, 31 ... Item database, 32 ... Image database, 41 ... Order terminal, 42, 52 ... RFID reader / writer, 51 ... kitchen terminal, 60 ... order file.

Claims (9)

A plurality of order terminals that are prepared for each customer and for inputting data of menu items ordered by the customer;
In order to generate unique identification information for the menu item ordered by the customer from the data input at each order terminal, and to record this identification information in a tag attached to the product of the menu item ordered by the customer A server that outputs to
A controller that reads the identification information recorded in the tag, identifies the order terminal prepared for the customer who ordered the menu item from the identification information, and activates the notification means of the order terminal;
An order system characterized by comprising:   2. The order system according to claim 1, wherein the notification means of the order terminal is a display, and the controller displays an image of a completed menu item on the display. The tag is an RFID tag;
2. The order system according to claim 1, wherein the server outputs the identification information to a reader / writer of the RFID tag.   When the kitchen terminal for inputting the data of the completed menu item is connected to the server, and the data of the completed menu item is input via the kitchen terminal, the server responds to the menu item. 2. The order system according to claim 1, wherein the generated identification information is output. A plurality of order terminals that are prepared for each customer and for inputting data of menu items ordered by the customer;
A unique identification information is generated for the menu item ordered by the customer from the data input at each order terminal, and a data code indicating the identification information is attached to the product of the menu item ordered by the customer A server that prints to print to,
A controller that reads the identification information from the data code printed on the label, identifies the order terminal prepared for the customer who ordered the menu item from the identification information, and activates the notification means of the order terminal When,
An order system characterized by comprising:   6. The order system according to claim 5, wherein the data code printed on the label is a bar code or a two-dimensional data code.   The server used for the order system of any one of Claims 1 thru | or 6. For each customer, prepare multiple order terminals for entering the data of the menu items ordered by that customer,
From the data input at each of the order terminals, the server generates unique identification information for the menu item ordered by the customer, and the tag attached to the product of the menu item ordered by the customer Output for recording to
The controller reads the identification information recorded in the tag, identifies the order terminal prepared for the customer who ordered the menu item from the identification information, and activates the notification means of the order terminal An order management method. For each customer, prepare multiple order terminals for entering the data of the menu items ordered by that customer,
From the data input at each order terminal, the server generates unique identification information for the menu item ordered by the customer, and a data code indicating the identification information is added to the product of the menu item ordered by the customer. Output for printing on the attached label,
The controller reads the identification information from the data code printed on the label, identifies the order terminal prepared for the customer who ordered the menu item from the identification information, and has notification means possessed by the order terminal. An order management method characterized by operating.

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