JP2012108638A - Event/accident information sharing system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To solve such a problem that there is no means as message means on events/accidents to a police other than a method by telephone, a method by email, and a method by actually visiting to a police station.SOLUTION: This event/accident information sharing system receives messages from citizens using a site for reporting to the emergency police telephone number 110 constructed on the Web. This system compares the contents of the received messages with messages by telephone and email, and determines the believability and importance of the message contents. When the believability and importance have a certain threshold or more, the message contents are published on the Web such as "a risk information display map". Furthermore, this system publishes the past event and accident information for collecting eyewitness information related to the events and accidents.

Description

  The present invention relates to a system for collecting reports and information about incidents and accidents from general citizens using a web system and notifying general citizens of information about incidents and accidents.

As a conventional system for providing information related to an incident / accident and information on the incident / accident (sighting information, etc.) to the police by a general citizen, there is “110 notification / notification by e-mail”. The outline of each system is as follows.
・ 110 notification ・ ・ ・ ・ Citizens make 110 notifications over the phone, receive them with the command equipment in each prefecture headquarters, and give instructions to the necessary departments.
-Report by email-Citizens send the report content to the specified email address. After receiving it at each prefectural police headquarters, issue instructions to the necessary departments.

  However, in the conventional system, ordinary citizens have no way of knowing information related to incidents and accidents obtained within the police, and ordinary citizens themselves are not responsible for incidents or accidents that may have occurred in the suburbs. There was no way to defend.

The problems to be solved by the present invention are roughly divided into the following two.
1. Issues related to "reporting means" First of all, there were the following two problems as the "reporting method of information on incidents / accidents" from the general public to the police as the conventional reporting methods were limited. .
(1) The height of the 110th report threshold At present, there are other methods for general citizens to report to the police in the event of an incident other than “110 report / report by e-mail / directly contact the police”. There is no way. However, in the case of such a method alone, citizens inevitably feel a high threshold for the act of reporting to the police. In other words, the 110th report had a tendency to make it difficult to report unless a serious incident or accident actually occurred. In addition, for example, citizens hesitate to report small incidents or accidents that could lead to serious incidents or accidents in the future but are not legally controlled. Eliminate the means to prevent the occurrence.
(2) Height of threshold for providing sighting information When a citizen tries to provide sighting information for an incident or accident, he or she must actually go to the police or take an action such as making a phone call. In this case, it is annoying for certain citizens. As a result, important sighting information is not transmitted to the police, and incidents and accidents may be investigated using only biased information.
2. Issues related to “disclosure of reporting information” As a second problem, there were problems in the next section when general citizens obtained reporting information, etc. that the police learned.
(1) Understanding of information related to incidents / accidents Conventionally, it is basically impossible for general citizens to obtain information related to incidents / accidents known to the police from the viewpoint of confidentiality. For example, in the suburbs where ordinary citizens live, even if a number of dangerous cases related to incidents / accidents have been reported, there is no means for general citizens to obtain the information beforehand, and there is no warning for incidents / accidents. In the worst case, you may get involved in the incident or accident.

In the present invention, the above problem is solved by the following method.
1. Regarding “reporting means” First of all, regarding the “reporting means” to the first police, there is only a method of “notifying the number 110 / notifying by e-mail / directly contacting the police” as a means of reporting from the general public. There wasn't.

  In the case of only the above-mentioned reporting means, citizens have a high threshold in the act of notifying the police about any minor incidents / accidents or information that may lead to serious incidents / accidents in the future. Because it feels, there are situations where the report is not made or the report is delayed.

In the present invention, apart from these notification means, a web system is used to provide a system that allows ordinary citizens to easily register notification contents. This reduces the height of the threshold.
2. Regarding “Disclosure of Report Information” In addition, regarding the disclosure of report information related to the second incident / accident, we basically created a “participation map for danger information” using the web system, Disclose. However, since the incident / accident information includes a lot of information related to privacy, for example, information related to incidents / accidents registered on the web is once managed in the police headquarters, and the 110th system in particular has been used. Compared with the telephone and e-mail notifications, comprehensively judge the credibility and importance, edit the content, and then notify the general public.

(1) With regard to citizens, any minor incidents / accidents, and information that may lead to serious incidents / accidents in the future, it is possible to report without feeling the height of the threshold as in the past. Similarly, information regarding incidents and accidents (sighting information, etc.) can be transmitted without feeling the height of the threshold.
・ Information related to incidents / accidents will be disclosed to the general public, so citizens can obtain information in advance that may lead to incidents / accidents, which will be useful for self-defense.
(2) Information on incidents / accidents and information on incidents / accidents (sighting information) can be easily collected by using the web with relatively low threshold that can be used by the police and unspecified majority.
・ By disclosing information related to incidents and accidents to the general public, the citizens are encouraged to be self-defense, and the citizens are safe.

Configuration of the report information sharing system. An overview of the notification process. Notification process flow. Summary of the report “sighting information” processing. Notification “sighting information” processing flow. Display example of the danger information display map. An example of report information written on the web.

(1) Overall Overview of Report Information Sharing System FIG. 1 shows the system configuration of the present invention configured around a web system (0103). Each “citizen” in FIG. 1 is a terminal such as a PC or a mobile phone owned by the citizen, and is connected to the web system (0103) by wire or wirelessly. The “police” is a server that performs processing for sharing report information in the present invention, and is installed in the police headquarters. The “police station / patrol car” is a terminal such as a PC or a mobile phone that exchanges information with the “police” by communication within the police organization, and is installed in the police station or the police car. “Firefighting” is a PC that obtains information via the web system (0103), and is installed in the fire department. “Citizen”, “Police”, and “Fire” are connected to each other via a web system (0103), and “Police” and “Police station / patrol car” are connected by a wired or wireless dedicated line. Thus, “citizen”, “police”, “police station / patrol car”, and “fire station” in FIG. 1 are terminals or servers such as PCs and mobile phones for carrying out the present invention. Although the description will be given as processing executed by a terminal such as a PC or a mobile phone, or a server, each implementation subject is abbreviated as “citizen”, “police”, “police station / patrol car”, and “fire fighting”.

Through this web system (0103), citizens (0101) performed (a) Writing to the incident / accident (0102) and (b) Writing witness information to the incident / accident (0102). In addition, the written information is read by the citizen (0105), and alert (0104) is prompted. The police (0106) constantly monitors the written information (0111), and instructs each department (police station / patrol car) (0112) to take measures based on the information obtained by the monitoring (0107). ) To send information. Similarly, the fire department (0109) constantly monitors (0110) the information written in the web system (0103), and dispatches (0108) the fire engine having the mobile terminal based on the information obtained by the monitoring. The instruction information is notified.
(2) Report information sharing system (report processing)
FIG. 2 shows an outline of processing of the reporting method on the web in the present invention. That is, the citizen (0204) writes information about the incident / accident (0201) through the web system (0205) installed in the police headquarters (0202). The contents of the report information written via the web (0205) memorized the report (0203) that was communicated by telephone or e-mail from the citizen (0207) prior to writing via the web (0205). Compare the incident information (0206) and information already stored on the web (0205) written by other citizens (0204) (0201) to determine the credibility and importance of the contents. Processing (0208) is performed.

  Conversely, when there is a report (0203) contacted by phone or email from a citizen (0207), the contents (0201) written by the citizen (0204) before that report or other citizens ( The information is compared with the content of the report (0203) communicated by telephone or e-mail from (0207), and the process (0208) for determining the credibility and importance of the content of the report is performed. An example of processing (0208) for determining the credibility and importance of the actual report content will be described later.

  The content of the report (0205) and the case information (0206) written via the web in this way are processed (0208), and the processing result (0211) is displayed to the citizens. The screen configuration of this processing result (0211) is displayed as a “risk degree display map” shown in FIG. The risk level display map is information for managing incident / accident information occurring in each region, and the information is displayed on the map. For example, in FIG. 6, the incident information at the position (0601) and the accident information at the position (0602) are displayed as a result of the process (0208) for determining the credibility and importance of the contents of the notification described above. ) (0207) and police (0212) are presented as map information (0209) (0210). Based on this map information, warning is prompted.

The flow of the above process is shown in FIG. In FIG. 3, the collation process (0303) is first performed between the information (0301) written by the citizen regarding the incident / accident and the case information (0302) as a report by telephone or email by the citizen. Collation processing is performed by comparing keywords such as address and time included in each information. Based on the result of the collation processing (0303), the credibility and importance of the notification are determined (0304). As a result of the determination of credibility and importance (0304), based on the value given according to the comparison result, when the credibility or importance is greater than or equal to a preset threshold value, a risk indication map ( The content of the report is reflected on (see FIG. 6) (0306). However, in this case, if the report contents are directly reflected in the risk display map, there are some information that cannot be overlooked, such as information related to individuals. Based on the above, filtering processing (0305) of information relating to the individual is performed. As specific filtering processing (0305), for example, the deletion of the personal name and the deletion of information related to personal privacy (personal preferences, etc.) are performed.
(3) Report information sharing system ("sighting information" report)
In the present invention, FIG. 4 shows a processing outline of a method for reporting witness information for an incident / accident. In FIG. 4, the citizen (0401) browses (0402) the danger information display map (0405) stored in the server in the police headquarters (0403). The danger information display map (0405) is a map in which information on accidents (0602) and incidents (0601) in each region as shown in FIG. 6 is described. The citizen (0401) browses this map (0405) (0402), and if there is information such as “sighting information” regarding the incident / accident, the information is written into the map (0405) (0404). The written information is confirmed (0407) by the police (0408) and is used for solving and preventing the case / accident.

The flow of the above process is shown in FIG. In FIG. 5, the citizen first browses the “risk level display map” (0501). As a result of browsing, if there is information such as “sighting information” for the incident / accident, the information is written in the “risk degree display map” (0502). Then, the written “sighting information” is confirmed by the police (0503).
(4) Determination of the credibility and importance of the contents of the report Below, based on the information written by the public via the web (report) and the report obtained by telephone or email, A method for comparing the contents of each report by comparing keywords such as time and determining the credibility and importance of the reports will be described.

  First, it is assumed that the notification of “Case No. 1 (0706)” shown in FIG. 7 is now written on the web. In this case, collation processing is performed with “cases NO2 to NO8” that have already been reported in the past. As a result, for example, elements such as “Subject (0703)”, “Occurrence Date / Time (0704)”, “Occurrence Location (0705)” are the same as “Case No. 1 (0706)” in FIG. ) "" Case No. 8 (0708) "is searched. Of course, information such as “Subject (0703)”, “Occurrence date / time (0704)”, “Occurrence location (0705)” may be slightly different depending on the information received from the reporter even if the content relates to the same report. For this reason, it is assumed that an allowable value such as an error “± 10 minutes” or the like is provided for the complete coincidence or the time. For the location, for example, an allowable value such as an error “within 100 m” is provided. Reports included in these allowable values are searched as the same report.

  As described above, a collation process is performed to determine whether or not a report that is estimated to be related to the same report has existed in the past, and to which case a similar report exists in the past. In the case of the example in FIG. 7, “case NO4 (0702)” and “case NO8 (0703)” are respectively searched as the same case as “case NO1 (0701)”. Subsequently, the credibility and importance of the report that has been raised as a result of this search is determined. At this time, the credibility and the degree of importance are quantitatively evaluated using the weight (0702) previously assigned for each type of notification (0701). In the case of FIG. 7, “phone / mail” is preset to “weight: 3”, and “web” is preset to “weight: 1”. That is, the weight related to the notification corresponding to “Case No. 1 (0701)” is “1 + 3 + 3 = 7”, which is the sum of the weights of the notifications corresponding to the case. If the threshold value related to credibility or importance is set to “6” in advance, for example, it is determined that both “credibility” and “importance” are high, and this is displayed on the danger information display map. .

0101: Citizen (terminal) who writes information about incidents and accidents
0102: Writing sightings about incidents and accidents
0103: Web system displaying “Danger Information Display Map”
0105: Citizens (terminals) browsing a map showing incident / accident information
0204: Citizen (terminal) who writes incident / accident information on the web
0206: Call information from citizens by phone or email
0207: Citizens (terminals) reporting by phone or email regarding incident / accident information
0208: Comparison processing of report information on the web and report information by telephone / email
0211: Display of “Danger Information Display Map”
0301: Writing of information about incidents and accidents
0302: Report information by phone or email
0401: Citizen (terminal) who writes sightings about incidents and accidents.

Claims (7)

Incident / accident information sharing consisting of a server that holds a danger information display map that displays danger information on incidents and accidents in each region on the web, and a plurality of citizen terminals that can be written and viewed on the held map A system, wherein the server is
When there is a report content written from the citizen terminal, means for comparing the content of the report with the content of the past report, and evaluating the credibility and importance of the report,
If the credibility or importance of the notification is confirmed, information relating to the notification is displayed on a danger information display map, and the information can be viewed on the citizen terminal,
When the citizen terminal holds information related to the incident / accident based on the browsing of the danger information display map in which the incident / accident information is posted, the information is displayed on the danger information display map. Incident / accident information sharing system characterized by having means for writing.   When the notification is made, the content of the notification is managed for each predetermined information item, and by comparing at least one item of the information and the content of the notification that has existed in the past, 2. The incident / accident information sharing system according to claim 1, wherein importance is calculated.   3. The information is posted on a danger information display map on the web when the calculated credibility or importance evaluation value is compared with a predetermined threshold value when the threshold value is equal to or higher than the threshold value. Incident / accident information sharing system.   The importance / credibility of the notification content is evaluated, and when posting the notification content on a danger information display map on the web, personal information is filtered and disclosed on the web Item / accident information sharing system according to Item 1.   2. The incident / accident information sharing system according to claim 1, wherein a writing regarding the incident / accident information from the citizen is accepted on a map on which past incident / accident information is displayed on the web. An incident / accident information sharing server connected to a plurality of terminals via a web system,
Means for receiving information on an incident / accident report from any of the plurality of terminals;
Means for comparing the content of the report with the content of a report that has been in the past and evaluating the credibility and importance of the report;
Means for displaying information related to the notification on the danger information display map of the plurality of terminals when the credibility or importance of the notification is confirmed; server. A server for sharing incident / accident information with multiple terminals connected via a web system
Accepting information about incidents / accidents from any of the plurality of terminals,
Compare the content of the report with the content of the previous report, evaluate the credibility and importance of the report,
An event / accident information sharing method, wherein when the credibility or importance of the notification is confirmed, information related to the notification is displayed on a danger information display map of the plurality of terminals.

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