JP2012098783A - Administrative system and administrative server - Google Patents

Abstract

PROBLEM TO BE SOLVED: To enable introduction of an entry management system in a facility without requiring a huge amount of introduction cost.SOLUTION: An administrative system 100 includes an in-shop terminal 41 installed near an entrance of a shop, in-shop terminals 42 to 4N installed in the shop and an administrative server 10 for managing user management information. The administrative server 10 having a user management information database 11 for storing the user management information updates user location information through determining that the user has entered the shop upon receiving the user information and installation position identification information from the in-shop terminal 41, and updates the user location information through determining that the user exists in an area in the shop indicated by the arrangement position identification information upon receiving the user information and the arrangement position identification information from the in-shop terminals 42 to 4N.

Description

  The present invention relates to a management system including a management server that manages user management information including user position information indicating the position of a user existing in a facility such as a store, and a management server that constitutes the management system.

  2. Description of the Related Art Conventionally, various systems for performing entrance management for managing whether or not a customer has entered or entered a room have been provided in a facility such as a retail store.

  For example, in Patent Document 1, an IC card is issued to a customer, the card information is read by a card reader installed at the entrance of the facility, and the attendant of the facility inputs the auxiliary information to manage the entrance of the customer. Such a system is disclosed.

  Further, for example, in Patent Document 2, a dedicated user device prepared for admission management is attached to a customer, and the admission is recognized by communicating with the user device at a communication terminal installed at the entrance of the facility. Thus, a system for performing entrance management is disclosed.

Japanese Patent Laid-Open No. 11-219481 JP 2006-350990 A

  However, in the above-described conventional system, it is necessary to introduce a card system for admission management or prepare a dedicated user device in order to perform admission management of customers, and the introduction cost of the system becomes enormous. There was a problem.

  An object of the present invention is to solve the above-described problems and to introduce an entrance management system in a facility without requiring a large introduction cost.

  The management system of the present invention includes a facility entrance installation terminal installed near the entrance of the facility, an in-facility placement terminal placed in the facility, and user location information indicating the location of the user existing in the facility An entry determination means for determining whether or not the facility entrance installation terminal has entered the vicinity of the facility entrance installation terminal or the in-facility arrangement terminal. And a user including user identification information that can identify the user by short-range communication with the facility entrance installation terminal or the facility installation terminal existing in the vicinity when it is determined by the entry determination means An arrangement capable of specifying the user information and its own installation position when receiving the user information from a user terminal including a user information transmission means for transmitting information Facility entrance user information transfer means for transmitting location specifying information to the management server, and when the in-facility placement terminal receives the user information from the user terminal, the user information and its placement location are In-facility user information transfer means for transmitting identifiable arrangement position specifying information to the management server, the management server from user management information storage means for storing the user management information, and from the facility entrance installation terminal In response to receiving the user information and the installation position specifying information, it is determined that the corresponding user has entered the facility, and the entry determination updating means for updating the user position information, and the user information from the in-facility placement terminal And when the corresponding user exists in the facility area indicated by the placement position specifying information in the facility, in response to receiving the placement position specifying information. Constant, and characterized in that it comprises a facility area exists determination time updating means for updating the user location information.

  With the above configuration, it is possible to introduce an entrance management system in a facility without requiring a large introduction cost.

  The management server includes: a user level determining unit that determines a user level of each user according to a facility use history included in the user management information; a user position indicated by the user position information included in the user management information; Even if it is set as the structure containing the privilege determination means which determines the privilege to provide according to the said user level, and the privilege transmission means which transmits the privilege information which shows the privilege determined by this privilege determination means to a user terminal Good.

  The management server may include an application providing unit that provides an application capable of executing a specific function including the entry determination unit and the user information transmission unit in response to a request from a user terminal.

  Each of the management server and the user terminal may be configured to perform encrypted communication by a public key encryption method using a public key corresponding to the secret key given to the facility together with a secret key. Good.

  The near field communication between the facility entrance installation terminal or the in-facility placement terminal and the user terminal uses a business non-use port that is not used in normal business in the facility at the facility entrance placement terminal and the in-facility placement terminal. Port forwarding for transmitting data received from the user terminal to a specific port of the management server using a specific communication path is set for each of the facility entrance terminal and the in-facility placement terminal. It may be a configuration.

  The management server of the present invention is a management server that constitutes a management system having the above-described features.

  According to the present invention, an entrance management system in a facility can be introduced without requiring a large introduction cost.

It is a block diagram which shows the structural example of a management system. It is explanatory drawing which shows the example of the storage state of user management information. It is a flowchart which shows the example of an entrance / exit process. It is a flowchart which shows the example of a user level determination process. It is explanatory drawing which shows the example of a user level determination information table. It is a flowchart which shows the example of a coupon issue process.

  Hereinafter, an example of an embodiment of the present invention will be described with reference to the drawings.

  FIG. 1 is a block diagram illustrating a configuration example of a management system 100 according to an embodiment of the present invention. As shown in FIG. 1, the management system 100 includes a management server 10, a POS server 20, POS registers 31 to 3N (N: any positive integer), and in-store terminals 41 to 4N (N: any positive number). And the user terminal 50. Although only one user terminal 50 is shown in FIG. 1, a plurality of user terminals may be provided.

  The management server 10 and the POS server 20 are connected by a communication network such as a dedicated line or a LAN, for example. The POS server 20 and the POS registers 31 to 3N are connected by a communication network such as a dedicated line or a LAN. The management server 10 and the POS server 20 may be configured by a single server device.

  The management server 10 and the in-store terminals 41 to 4N are connected by a communication network such as a dedicated line, a LAN, and a wireless communication line, for example.

  The management server 10 is connected to a communication network 60 such as the Internet. Although not shown in FIG. 1, the user terminal 50 has a function of connecting to the communication network 60 and transmitting and receiving various types of information via the communication network 60.

  The management server 10 is configured by a general information processing apparatus including an OS (Operating System), middleware, and various applications. The management server 10 is a server device managed by a system administrator of the management system 100, for example.

  The management server 10 is based on the function of providing various types of information to the user terminal 50 based on the user management information stored in the user management information DB 11 included in the management server 10 and information from each in-store terminal 41 to 4N. And various functions such as a function of updating user management information. The user management information and various functions in this example will be described in detail later.

  The POS (Point of Sales) server 20 is managed by a store manager who manages a store where the system 100 is introduced (store A in this example), and is installed in the store A, for example. The POS server 20 includes a database (not shown) that stores POS information used in the store A (for example, data such as product names, quantities, and prices). POS registers 31 to 3N used in the store A are connected to the POS server 20.

  The POS registers 31 to 3N are registers installed at the purchase amount payment place. For example, a POS system barcode attached to a product is read, and a product name or a product price specified based on the barcode is read. It has various functions such as a function of printing purchase contents on a receipt.

  Each of the in-store terminals 41 to 4N is a terminal device installed in a different area in the store A, and performs near field communication (for example, infrared communication, Bluetooth, wireless LAN, etc.) with the user terminal 50. It has various functions such as a communication function to be performed. The in-store terminals 41 to 4N are managed by a store manager and configured by an information processing device such as a router having a wireless communication function, for example. In this example, it is assumed that the in-store terminal 41 is installed near the entrance of the store A (entrance area), and the in-store terminals 42 to 4N are respectively arranged in the respective sales floors (sales area) in the store A.

  The user terminal 50 is configured by a mobile communication terminal such as a mobile phone terminal, and is managed by the user. It is assumed that the user terminal 50 has a data communication function and is equipped with a dedicated application for using the system 100. This dedicated application is a short-distance wireless communication with a determination function for determining whether or not an in-store terminal 41 to 4N has entered, or for an in-store terminal 41 to 4N arranged in the area that has entered the store. This is an application for realizing a function of transmitting information by the method.

  It is assumed that the user terminal 50 accesses a dedicated application download site established by the management server 10 via the communication network 60 and installs the dedicated application downloaded from the site in response to a user operation. In other words, the management server 10 has a function of operating a dedicated application download site, and performs processing for providing a dedicated application in response to a request from the user terminal 50. Note that other processing such as user registration may be performed on this download site. The dedicated application download site is not limited to the management server 10 and may be established by another WWW server such as a server device capable of downloading various applications.

  FIG. 2 is an explanatory diagram illustrating an example of a storage state of user management information stored in the user management information DB 11. The user management information in this example is information for managing users who use the system 100. For example, as shown in FIG. 2, the user management information is identification information for uniquely identifying each user. A user ID, an in-store flag indicating whether or not the store is being entered, a current position, the number of times of entering the store, an existing time history, an existing area history, a coupon issue history, a coupon use history, and a user Information including the level. As other information included in the user management information, for example, various types of information related to the user such as an address, age, and sex can be considered.

  The “current position” is information indicating in which area in the store A (for example, an entrance area, a toy section, a confection section, a clothes section area, etc.). “Number of times of entering the store” is information indicating the number of times of entering the store A so far. The “number of times of entering the store” may be the number of times of entering the store A during a predetermined period, or may be the number of times of entering the store in the past.

  “Existence time history” is information indicating a history of time (for example, from 10:15 to 11:35 on October 25, 2010) when the store A was entered (has existed). “Existence area history” is information indicating the existence history of each area in the store A. The “existing area history” may include information indicating the time that has existed in each area.

  “Coupon issue history” is information indicating the contents of coupons issued to the user in the past. “Coupon usage history” is information indicating the contents of coupons used (used) in the past by the corresponding user. The “user level” is information indicating the “dealing degree” that is the usage frequency of the store A. In this example, the higher the level, the higher the usage frequency of the store A and the higher the “dealing degree”. .

  Next, the operation of the management server 10 in the management system 100 will be described with reference to the drawings. Note that the contents of operations and processes not particularly related to the present invention may be omitted.

  FIG. 3 is a flowchart illustrating an example of the entrance / exit processing executed by the management server 10. Here, the case where the user A who manages the user terminal 50 enters the store A as a customer will be described as an example.

In the entrance / exit process, first, the management server 10 determines whether or not user recognition information has been received (step S101). In this example, the user terminal 50 determines whether or not the user has entered any one of the in-store terminals 41 to 4N. User information (information that can identify the corresponding user and includes, for example, a user ID) is transmitted to the terminal 41). When the user information from the user terminal 50 is received, the in-store terminals 41 to 4N receive the received user information and in-store terminal identification information that can uniquely identify the in-store terminal (for example, in-store terminal ID, in-store terminal) SSID (Service Set Identifier) indicating the assigned router identifier, MAC address (Media Access
Control information) and the like are transmitted to the management server 10. In step S101, processing for determining whether or not the user recognition information from the in-store terminals 41 to 4N has been received is executed.

  When the user recognition information is received, the management server 10 refers to, for example, the user management information, and determines whether or not the user A indicated by the user information included in the received user recognition information is a user entering the store A. Determination is made (step S102). If the in-store flag in the user management information is in an off state ((indicating that the store is not in store; in this example, “0”), it is determined that the store is not in store, and the in-store flag is on (in If it is in a state indicating that it is in a store (“1” in this example), it is determined that the store is in the store.In step S102, the management server 10 stores the in-store included in the received user recognition information. If the in-store terminal indicated by the terminal identification information is the in-store terminal 41, it is determined that the store is not in the store (now entered), and the in-store terminal indicated by the in-store terminal identification information is the in-store terminals 42 to 4N. For example, it may be determined that the user is entering the store.

  If it is determined that the user A is not in the store (N in step S102), the management server 10 turns on the in-store flag of the user management information for the user A (step S103), and the presence area in the user management information The history is updated (step S105), the existing time history is updated (step S106), and the current position is updated to “entrance area” (step S107). Here, for example, information that associates the “entrance area” with the current time is added as the presence area history in step S105, and information with the current time as the store entry time is added in step S106. The areas where the in-store terminals 41 to 4N are arranged are registered in advance in association with the in-store terminal identification information, and the information is stored in a database provided in the management server 10.

  If it is determined that the user A is entering the store (Y in step S102), the management server 10 is included in the area indicated by the current position in the user management information for the user A and the user recognition information received in step S101. By comparing with the area where the in-store terminal indicated by the in-store terminal identification information is arranged, it is determined whether or not the presence area of the user A has been changed (step S104).

  If the presence area of user A has changed (Y in step S104), the management server 10 updates the existence area history in the user management information for user A (step S105), and updates the existence time history. (Step S106) Further, the current position is updated in an area (for example, a toy section) where the in-store terminal indicated by the in-store terminal identification information is arranged (Step S107). Here, for example, in step S105, a process of adding information associating the area where the in-store terminal indicated by the in-store terminal identification information (eg, toy section) and the current time are associated with each other as the presence area history is executed. Is done. For example, in step S106, information is added as the time when the current time entered the area (for example, a toy store) where the in-store terminal indicated by the in-store terminal identification information is located.

  When the presence area of the user A has not changed (N in Step S104), the management server 10 updates the existence time history in the user management information for the user A (Step S106), and further the in-store terminal identification information The current position is updated in an area (for example, a toy section) where the in-store terminal indicated by is located (step S107). Here, for example, in step S106, the current time is added as the time that was present in the area (for example, toy section) where the in-store terminal indicated by the in-store terminal identification information is located. If the existing area has not been changed, the same information is overwritten in step S107, so step S107 may not be executed.

  Next, the management server 10 determines whether or not cash register usage information from the POS server 20 has been received (step S108). In this example, when receiving the registration completion notification from the POS registers 31 to 3N, the POS server 20 performs a process of transmitting cash register usage information including coupon usage information received together with the cash register completion notification to the management server 10. “Register usage information” includes cash register completion information indicating that cash register processing has been completed, a user ID that can identify a user who has purchased a product at the cash register, and whether or not a coupon was used at the time of payment. Information including coupon usage information indicating the type of coupon in this case.

  In this example, when paying for the product price, the cashier confirms the coupon displayed on the display screen of the user terminal 50 presented by the user A, and the bar provided in the POS registers 31 to 3N. The barcode reader (for example, coupon data and user ID) displayed on the coupon display screen by the code reader is read. The POS registers 31 to 3 </ b> N transmit to the POS server 20 information regarding purchased products and amounts, and a cash register completion notification, together with the user ID and coupon usage information indicated by the barcode information input by this operation.

  If cashier usage information has not been received from the POS server 20 (N in step S108), the management server 10 proceeds to the process in step S101.

  When the cash register usage information is received from the POS server 20 (Y in step S108), the management server 10 refers to the coupon usage information included in the received cash register usage information, and whether or not the user A has used the coupon. (Step S109).

  When the coupon is used (Y in step S109), the management server 10 updates the coupon usage history in the user management information for the user A (step S110). In step S110, for example, a process of registering the contents of the used coupon and adding 1 to the number of times the coupon is used is executed.

  When the coupon is not used (N in Step S109) or when the processing in Step S110 is completed, the management server 10 updates the existence area history in the user management information for the user A (Step S111), and the existence time. The history is updated (step S112), the current position is cleared (step S113), the in-store flag is turned off (step S114), and the process proceeds to step S101. Here, for example, in step S111, as the existence area history, a process of adding information in which the area where the POS registers 31 to 3N are installed (for example, a cash register area) and the current time is added is executed. Further, for example, in step S112, a process of registering the current time as the time of passing through the register area is executed. Note that the number of times of passing through the cash register area (which is the number of product purchases) may be separately registered as store usage history information.

  As described above, when a user enters the store, moves in the store, or finishes paying at the cash register, the user's current location is grasped and the user's action history is registered. A store exit process is executed.

  FIG. 4 is a flowchart illustrating an example of a user level determination process executed by the management server 10. Here, a case where the user level of the user A who manages the user terminal 50 is determined will be described as an example. The user level determination process is periodically executed, for example, after the store A is closed.

  In the user level determination process, the management server 10 checks the user management information stored in the user management information DB 11 (step S201). Next, the management server 10 determines the user level of each user based on, for example, the user level determination information registered in the user level determination information table shown in FIG. 5 (step S202).

  The user level determination information is information indicating user level determination conditions. In the example shown in FIG. 5, five levels of levels 1 to 5 are set, and conditions are defined for each level. In the example shown in FIG. 5, the condition is determined so that the user level is determined by the number of times of entering the store and the number of times of using the coupon. However, the condition may be determined by other history information, or other history information. You may make it define conditions by the combination of.

  In step S202, for example, if the user A has entered the store 35 times and the coupon use count is 10, the user A's user level is determined to be level 3.

  When the user level is determined in step S202, the management server 10 updates the user level of the user management information stored in the user management information DB 11 to the determined user level (step S203).

  As described above, the process of determining the user level of each user and updating the user level of the user management information is executed.

  FIG. 6 is a flowchart illustrating an example of a coupon issue process executed by the management server 10. The user level determination process is, for example, to be executed regularly during the business hours of the store A, or to be executed when the user enters a specific area.

  In the coupon issue process, the management server 10 confirms the user management information stored in the user management information DB 11 (step S301). Next, the management server 10 determines the type of coupon to be issued according to the content of the confirmed user management information (step S302). It is assumed that different types of coupons are prepared depending on, for example, each area where products that can use coupons are displayed, or each time zone in which coupons can be used. In step S302, for example, a type corresponding to the current position in the user management information is determined as being issued to a user whose store entry flag in the user management information is on. It should be noted that, based on the contents of the user management information, it is determined that a coupon is not issued for a user who does not have a coupon that can be issued.

  Next, the management server 10 determines a coupon to be issued according to the user level of the user to be issued (step S303). In this example, it is assumed that coupons with different contents are prepared for each type for each type as coupons that can be issued. For example, it is assumed that the content of each coupon is determined so that the higher the user level, the higher the discount rate, and the higher the user level, the higher the service. In addition, you may make it not issue a coupon with respect to a user with a low user level.

  When the coupon to be issued is determined, the management server 10 transmits the coupon having the content determined to be issued in step S303 to the user terminal carried by each user to be issued through the communication network 60. (Step S304). The user terminal 50 displays the coupon received via the communication network 60 on its own display device. Then, the management server 10 updates the coupon issue history in the user management information (Step S305).

  As described above, a process of determining a coupon according to the user level of each user and transmitting the coupon to the user terminal is executed.

  In the above example, management of entering or leaving a store has been described, but the present system 100 may be applied to facilities other than stores.

  In the above example, the management server 10 is configured to transmit the coupon via the communication network 60. However, the management server 10 may be configured to transmit the coupon directly to the user terminal 50 through short-range wireless communication. It is good also as a structure transmitted with respect to the user terminal 50 via an intranet and the terminals 41-4N in a shop.

  Although not mentioned in the above example, the management server 10 may select a plurality of coupons and transmit the coupons to the user terminal 50. In this case, for example, a list of a plurality of selected coupons may be transmitted to the user terminal 50, and the details of the coupon selected by the user A's selection operation on the user terminal 50 may be displayed.

  As described above, in the embodiment described above, a facility entrance installation terminal (for example, the in-store terminal 41) installed near the entrance of a facility such as a store, and an in-facility placement terminal (for example, a store) And a management server 100 that manages user management information including user position information (for example, “current position” shown in FIG. 2) indicating the position of the user existing in the facility. In the vicinity of the facility entrance installation terminal or the in-facility placement terminal, and an entrance determination function for determining whether or not the facility entrance installation terminal has entered by the entrance determination function. A user who transmits user information including user identification information (for example, user ID) that can identify the user by short-range communication to a facility entrance installation terminal or a facility arrangement terminal. When the user information from the user terminal 50 including the information transmission function is received, the user information and the arrangement position specifying information (for example, in-store terminal ID) that can specify its own installation position are stored in the management server 10. And when the in-facility arrangement terminal receives the user information from the user terminal 50, the user information and the arrangement position specifying information capable of specifying its own arrangement position are transmitted to the management server 10, and the management server 10 includes a user management information DB 11 for storing user management information, and determines that the corresponding user has entered the facility in response to receiving the user information and the installation position specifying information from the facility entrance installation terminal. When the information is updated and the user information and the arrangement position specifying information from the arrangement terminal in the facility are received, the arrangement position specifying information in the facility is changed by the corresponding user. Because it is configured to update the user location information by determining that it exists in the facility area, it is possible to introduce an entrance management system in the facility without requiring a large introduction cost. .

  That is, a facility entrance installation terminal (for example, an in-store terminal 41) which is equipped with an entry determination function and a user information transmission function in a user terminal 50 configured by a general-purpose mobile phone terminal or mobile communication terminal, and configured by a general-purpose router or the like And in-facility placement terminals (for example, in-store terminals 42 to 4N) are placed in the facility, and it is determined that the corresponding user has entered the facility in response to receiving user information and installation position specifying information from the facility entrance installation terminal. The user position information (for example, “current position” shown in FIG. 2) is updated, and the user receives the user information and the arrangement position specifying information from the in-facility arrangement terminal. By installing a management server 10 that determines that the user is in the facility area indicated by Since it is possible to realize the admission management system in, it is possible to obtain an effect of not requiring a great deal of installation cost.

  In the above-described embodiment, the management server 10 has the facility usage history (the number of times of entering the store, the existing time history, the existing area history, the coupon issue history, the coupon usage history, etc. shown in FIG. 2) included in the user management information. The user level of each user is determined according to the information), and a privilege (for example, a coupon) to be provided is determined according to the user position and the user level indicated by the user position information included in the user management information. Since the privilege information indicating the received privilege is transmitted to the user terminal 50, it becomes possible to classify the user according to the content of contribution and the degree of contribution to the facility according to the facility usage history. It is possible to select and provide a corresponding privilege. Note that the privilege is not limited to the coupon exemplified in the above-described embodiment, and may be content such as photo data or video data, for example.

  In the above-described embodiment, the management server 10 or another WWW server can execute an application (dedicated application) that can execute a specific function including an entry determination function and a user information transmission function in response to a request from the user terminal 50. ) Can be easily provided to the user terminal 50 constituted by a general-purpose mobile phone terminal or mobile communication terminal, in order to use the system 100. .

  Although not particularly mentioned in the above-described embodiment, the management server 10 may be configured to perform entrance management in a plurality of stores. In this case, the management server 10 identifies each in-store terminal arranged in each store (for example, identification information for uniquely identifying the store may be used) for each store, What is necessary is just to acquire the information from the terminal in a store arrange | positioned via the communication network 60. FIG.

  Further, although not specifically mentioned in the above-described embodiment, it is preferable that the information exchange in the management system 100 described above is performed by encryption using an encryption technique. In this case, for example, a public key encryption method may be used. Specifically, first, the management server 10 acquires a private key and a public key issued for each management target store by a third-party organization, and provides the public key of the store when providing a dedicated application to the user terminal. Provide them in association. When information is transmitted from the user terminal to the management server, information encrypted using the public key may be transmitted.

  In the case where the management server 10 performs admission management in a plurality of stores, if it is configured to perform encrypted communication by the public key encryption method, without using identification information for uniquely identifying the store, Both the management server 10 side and the user terminal 50 side can identify stores to be processed by the public key encryption method. In other words, by preparing a public key for each store, data encrypted with the public key can be decrypted only at the store to which the public key is assigned, and both the management server 10 side and the user terminal 50 side can be entered. It becomes possible to identify stores in the store. Therefore, the dedicated application can be configured to correspond to a plurality of stores without using identification information for uniquely identifying the stores.

  As described above, each of the management server 10 and the user terminal 50 uses the public key corresponding to the secret key given to the facility such as the store together with the secret key to perform encrypted communication by the public key encryption method. In the case of performing the admission management for a plurality of facilities, the management server 10 side or the user terminal 50 side can be used without using identification information for uniquely identifying the facility. Will also be able to identify the facilities that are entering.

  In addition, although not particularly mentioned in the above-described embodiment, when short-range wireless communication between the in-store terminals 41 to 4N and the user terminal 50 is performed by a wireless LAN or the like in the store, normal business in the store It is preferable to use a business non-use port that is not used in such a case. In this case, both the user terminal 50 (specifically, the dedicated application) and the management server 10 are set to use the business unused port, and the information transmitted using the business unused port is managed by the management server. Port forwarding (meaning that data sent to the business non-use port in the in-store terminals 41 to 4N is transmitted to a specific port of the management server 10 using a separately prepared communication path) You only have to set it. With this configuration, communication via the business non-use port can be performed without releasing the password lock, and store entry management can be performed in real time. In most cases, communication via ports that are normally used in normal operations at stores is password-locked. However, with the above configuration, communication channels for normal operations in stores can be used as usual. As a result, communication related to the store management via the business non-use port can be performed without releasing the password lock.

  As described above, short-range communication between the in-store terminals 41 to 4N and the user terminal 50 is performed using a business non-use port that is not used in normal business in a facility such as a store in the in-store terminals 41 to 4N. The in-store terminals 41 to 4N each have a configuration in which port forwarding for transmitting data received from the user terminal 50 to a specific port of the management server 10 using a specific communication path is set. Will be able to perform communication related to admission management via the business non-use port without releasing the password lock, while allowing normal communication channels in facilities such as stores to be used as usual. .

  Moreover, although it was set as the structure which provides a coupon according to historical information in embodiment mentioned above, you may make it provide the privilege according to the attribute of each user. In this case, the management server 10 acquires attribute information (gender, age, address area, etc.) input by each user and registers it as user management information, for example, at a dedicated application download site established by the management server 10. You just have to keep it.

  Although not specifically mentioned in the above-described embodiment, the management server 10 executes each process described above according to a computer program stored in a storage medium provided in the management server 10.

  The present invention is useful for enabling the introduction of an entrance management system in a facility without requiring a large introduction cost.

10 management server 11 user management information DB
20 POS server 31 to 3N POS register 41 to 4N terminal in store 50 user terminal 60 communication network 100 management system

Claims (6)

Management for managing user management information including a facility entrance installation terminal installed near the entrance of the facility, an in-facility placement terminal placed in the facility, and user location information indicating the location of the user existing in the facility A management system comprising a server,
The facility entrance installation terminal exists in the vicinity when it is determined that the facility entrance installation terminal or the facility arrangement terminal has entered the vicinity of the facility entrance installation terminal or the in-facility placement terminal, and the entrance determination means. User information from a user terminal including user information transmission means for transmitting user information including user identification information that can identify the user by short-range communication to the facility entrance installation terminal or the facility arrangement terminal Including the facility entrance user information transfer means for transmitting the user information and the arrangement position specifying information capable of specifying its own installation position to the management server,
When the in-facility placement terminal receives user information from the user terminal, the in-facility user information transfer transmits the user information and placement position specifying information capable of specifying its own placement position to the management server. Including means,
The management server
User management information storage means for storing the user management information;
In response to receiving the user information and the installation position specifying information from the facility entrance installation terminal, it is determined that the corresponding user has entered the facility, and the entry determination time updating means for updating the user position information;
In response to receiving the user information and the arrangement position specifying information from the in-facility arrangement terminal, it is determined that the corresponding user exists in the in-facility area indicated by the arrangement position specifying information in the facility, and the user position A management system comprising: an in-facility area presence determination updating means for updating information. The management server
User level determining means for determining the user level of each user according to the facility usage history included in the user management information;
Privilege determining means for determining a privilege to be provided according to the user position indicated by the user location information included in the user management information and the user level;
The management system according to claim 1, further comprising: privilege transmission means for transmitting privilege information indicating the privilege determined by the privilege determination means to the user terminal. The said management server contains the application provision means which provides the application which can perform the specific function containing the said approach determination means and the said user information transmission means according to the request | requirement from a user terminal. Management system. The management server and the user terminal each perform encrypted communication by a public key encryption method using a public key corresponding to the secret key given to the facility together with a secret key. 3. The management system according to any one of 3. The near field communication between the facility entrance installation terminal or the in-facility placement terminal and the user terminal uses a business non-use port that is not used in normal business in the facility at the facility entrance placement terminal and the in-facility placement terminal. Done,
The port entry for transmitting data received from a user terminal to a specific port of the management server using a specific communication path is set in each of the facility entrance installation terminal and the in-facility placement terminal. The management system according to any one of claims 1 to 4.

The management server which comprises the management system of any one of Claims 1-5.

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