JP2012079048A - Information processing system, information processing method and information processing program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a hearing information input technology using a convenient handwritten character input function.SOLUTION: An information processing system which inputs hearing information to a template including predetermined multiple input items accepts an instruction to start handwriting input to a first input item included in the multiple input items, displays multiple handwritten character input areas for input of a handwritten character in response to the accepted instruction, accepts handwritten character input by a user to each of the handwritten character input areas and specifies a corresponding character by recognizing the handwritten character inputted by the user in each of the handwritten character input areas. The system selects and displays specified input candidates including the specified character recognized from multiple input candidates stored in storage means, accepts selection of at least one specified input candidate to be inputted in the first input item from the displayed specified input candidates and determines an input subject.

Description

  The present invention relates to a technique for recognizing and inputting handwritten input information.

  As a mechanism for inputting listened information, Patent Document 1 discloses a handwritten character input technique used for an emergency call service.

Japanese Patent No. 3817378

  However, the invention described in Patent Document 1 is a system in which the memo pad is simply replaced with a digitizer, as described with reference to FIG. And the several character or character string freely drawn in the big handwriting space was recognized. Therefore, the recognition accuracy of each character is low, and on the contrary, it is necessary to write the character very accurately and carefully.

  Furthermore, it is necessary to determine what content the character string is for which item, and the accuracy is still low. For example, in FIG. 9 of Patent Document 1, it cannot be determined from the input characters only whether the word “Nodokure” indicates the name of an izakaya or the subject that destroys the store. It was. Therefore, the accuracy of the determination of the correspondence relationship with the item is low, and conversely, it is necessary to correct using the keyboard after inputting the character, which is a heavy burden.

  Furthermore, it was necessary to write all the characters that make up the word. For example, it was required to input 2 characters in kanji for murder and 4 characters in hiragana, and for robbers of financial institutions, it was necessary to input 6 characters in kanji and 11 characters in hiragana.

  As a result, the conventional character input system is not easy to use.

  The objective of this invention is providing the technique which solves the above-mentioned subject.

In order to achieve the above object, a system according to the present invention provides:
An information processing system for inputting listening information for a template including a plurality of predetermined input items,
First accepting means for accepting a handwriting input start instruction for a first input item included in the plurality of input items;
First display control means for displaying a plurality of handwritten character input areas for inputting one handwritten character in response to the received instruction;
Second accepting means for accepting handwritten character input from the user for each of the handwritten character input areas;
Recognizing means for recognizing a handwritten character input by a user for each of the handwritten character input areas and identifying a corresponding character;
Storage means for storing a plurality of input candidates to be input to the first input item;
Second display control means for selecting and displaying a specific input candidate including a character recognized and specified by the recognition means from the plurality of input candidates stored in the storage means;
Third receiving means for receiving selection of at least one specific input candidate to be input to the first input item from the specific input candidates displayed by the second display control means, and determining input items;
It is provided with.

In order to achieve the above object, the method according to the present invention comprises:
An information processing method for inputting listening information to a template including a plurality of predetermined input items,
A first receiving step for receiving an input start instruction for a first input item included in the plurality of input items;
A first display step for displaying a plurality of handwritten character input areas for inputting one handwritten character in accordance with the received instruction;
A second receiving step for receiving a handwritten character input from a user for each of the handwritten character input areas;
A recognition step of recognizing a handwritten character input by a user for each of the handwritten character input areas and identifying a corresponding character;
Storing a plurality of input candidates to be input to the first input item;
A second display step of selecting and displaying a specific input candidate including the character specified in the recognition step from storage means in which a plurality of input candidates to be input to the first input item are stored in advance;
A determination step of accepting selection of at least one specific input candidate to be input to the first input item from the specific input candidates displayed in the second display step;
It is characterized by including.

In order to achieve the above object, a program according to the present invention provides:
An information processing program for inputting listening information to a template including a plurality of predetermined input items,
A first receiving step for receiving an input start instruction for a first input item included in the plurality of input items;
A first display step for displaying a plurality of handwritten character input areas for inputting one handwritten character in accordance with the received instruction;
A second receiving step for receiving a handwritten character input from a user for each of the handwritten character input areas;
A recognition step of recognizing a handwritten character input by a user for each of the handwritten character input areas and identifying a corresponding character;
Storing a plurality of input candidates to be input to the first input item;
A second display step of selecting and displaying a specific input candidate including the character specified in the recognition step from storage means in which a plurality of input candidates to be input to the first input item are stored in advance;
A determination step of accepting selection of at least one specific input candidate to be input to the first input item from the specific input candidates displayed in the second display step;
Is executed by a computer.

  According to the present invention, it is possible to provide a listening information input technique using an easy-to-use handwritten character input function.

It is a block diagram which shows the structure of the information processing system which concerns on 1st Embodiment of this invention. It is a block diagram which shows the structure of the information processing system which concerns on 2nd Embodiment of this invention. It is a figure which shows the display screen which concerns on 2nd Embodiment of this invention. It is a figure which shows the display screen which concerns on 2nd Embodiment of this invention. It is a figure which shows the handwritten character input area which concerns on 2nd Embodiment of this invention. It is a figure which shows the handwritten character input area which concerns on 2nd Embodiment of this invention. It is a flowchart which shows the flow of a process of the information processing system which concerns on 2nd Embodiment of this invention. It is a block diagram which shows the structure of the information processing system as 3rd Embodiment of this invention. It is a figure which shows the display screen which concerns on 4th Embodiment of this invention. It is a figure which shows the display screen which concerns on 5th Embodiment of this invention. It is a figure which shows the display screen which concerns on 6th Embodiment of this invention. It is a figure which shows the display screen which concerns on 6th Embodiment of this invention.

  DESCRIPTION OF EMBODIMENTS Hereinafter, embodiments for carrying out the present invention will be exemplarily described in detail with reference to the drawings. However, the configuration, numerical values, process flow, functional elements, and the like described in the following embodiments are merely examples, and modifications and changes are free, and the technical scope of the present invention is described in the following description. It is not intended to be limited.

(First embodiment)
An information processing system 100 as a first embodiment of the present invention will be described with reference to FIG. The information processing system 100 is a system for inputting listening information to a template including a plurality of predetermined input items.

  As shown in FIG. 1, the information processing system 100 includes a first reception unit 101, a first display control unit 102, a second reception unit 103, a recognition unit 104, a storage unit 105, and a second display control unit. 106 and a third reception unit 107.

  Among these, the 1st reception part 101 receives the instruction | indication of the input start with respect to the 1st input item 151 contained in the some input item of the template 111. FIG.

  Then, the first display control unit 102 displays a plurality of handwritten character input areas 112 for inputting one handwritten character in accordance with the received instruction.

  Then, the 2nd reception part 103 receives the input of the handwritten character 113 from a user with respect to each of the handwritten character input area 112. FIG.

  And the recognition part 104 recognizes the handwritten character 113 which the user input with respect to each of the handwritten character input area 112, and specifies a corresponding character.

  The storage unit 105 stores a plurality of input candidates to be input to the first input item in advance, and the second display control unit 106 determines whether the recognition unit 104 uses the plurality of input candidates stored in the storage unit 105. The specific input candidate 114 including the recognized and specified character is selected and displayed.

  Finally, the third receiving unit 107 receives a selection 115 of at least one specific input candidate to be input to the first input item from the specific input candidates 114 displayed by the second display control unit 106, and changes to the first input item. Determine the input items.

  With the configuration and operation described above, according to the present embodiment, it is possible to provide a listening information input technique using an easy-to-use handwritten character input function.

(Second Embodiment)
An information processing system 200 as a second embodiment of the present invention will be described with reference to FIG. The information processing system 200 is a system in which a police telephone operator who receives a report from a reporter inputs listening information to a template including a plurality of predetermined input items.

  As shown in FIG. 2, the information processing system 200 includes a pen tablet 210, character recognition software 204, and a business master database 205. The pen tablet 210 includes a first reception unit 201, a first display control unit 202, a second reception unit 203, a second display control unit 206, and a third reception unit 207. The pen tablet 210 has a display function for realizing display as the first display control unit 202 and the second display control unit 206, and an input from the telephone operator as the first reception unit 201, the second reception unit 203, and the third reception unit 207. And an input function for receiving.

  Among these, the 1st reception part 201 receives the input with respect to input items, such as the case name 251 and the address 252 in the listening file 211. FIG.

  Then, the first display control unit 202 displays a plurality of handwritten character input areas 212 for inputting one handwritten character in accordance with the received instruction. Then, the 2nd reception part 203 receives the input of the handwritten character 213 from the police telephone operator with respect to each of the handwritten character input area 212. FIG.

  The character recognition software 204 recognizes the handwritten character 213 input by the telephone operator for each of the handwritten character input areas 212 and specifies the corresponding character.

  The business master database 205 stores in advance a plurality of input candidates to be input to each input item. In addition, the second display control unit 206 selects and displays a specific input candidate 214 including characters identified and recognized by the character recognition software 204 from a plurality of input candidates stored in the business master database 205.

  Finally, the third reception unit 207 receives a selection 215 of at least one specific input candidate to be input to the case name item in the listening file 211 from the specific input candidates 214 displayed by the second display control unit 206. Determine the items to be entered in the case name field.

  FIG. 3 is a diagram showing a display screen 300 in which the listening file 211 is displayed on the pen tablet 210. As shown in FIG. 3, the display screen 300 includes an incident information input unit 301, a report information input unit 302, an instruction information input unit 303, and a jurisdiction input unit 304. The incident information input unit 301 includes a plurality of input items for inputting information about the incident, such as an incident name, an incident occurrence location, and an incident occurrence time. The report information input unit 302 includes a plurality of input items for inputting information about the report, such as a reporter name, age, gender, nationality, report location, and report means. The instruction information input unit 303 includes, for example, a plurality of input items for inputting a command destination (a jurisdiction station), a forwarding destination (fire department), and the like of a received report. Furthermore, the jurisdiction input unit 304 includes a plurality of input items input by the jurisdiction station.

  The display screen 300 further includes a free input area 341 for the telephone operator to input a map, other images, or items not listed as input items. In FIG. 3, as an example, a case where a character indicating “two people”, “30's”, “scooter”, “fleeing”, and a map showing an occurrence site is input to the free input area 341 is shown.

  FIG. 4 is a diagram showing a display screen 400 when the character input selection dialog 402 is displayed by selecting “Subject 1” as the input item in FIG. As shown in FIG. 4, the pen tablet 210 selects a character input including a handwritten character input area 212 and a specific input candidate 214 in response to the selection of “Subject 1” by the telephone operator who has received the call content from the reporter. A dialog 402 is displayed. Here, “murder”, “robbery”, “murder robbery”, “financial robbery”, “convenience store robbery”, “taxi robbery”, etc. as input candidates to be entered in the “subject 1” field, It is displayed. The police telephone operator receives the report by telephone and inputs the case name in handwriting in the handwritten character input area 212 based on the listening information.

  FIG. 5 is a diagram showing a character input selection dialog 502 when a katakana “sa” handwritten character is input in the handwritten character input area 212. As shown in FIG. 5, when the handwritten character 213 input to the handwritten character input area 212 is recognized as katakana “sa” by the character recognition software 204, a recognition result 521 is displayed in the character input selection dialog 502. . This recognition result 521 is simultaneously transmitted as handwritten character information from the character recognition software 204 to the business master database 205. The specific input candidate related to “sa” is selected from the input candidates stored in the business master database 205 and displayed on the specific input candidate 214. Here, “murder” and “mountain accident” are displayed as specific input candidates 214.

  FIG. 6 is a diagram showing a character input selection dialog 602 when the telephone operator inputs a plurality of characters in the handwritten character input area 212. When the telephone operator inputs the handwritten character “Sasage” in the handwritten character input area 212, the business master database 205 extracts the word “murder” having the reading “610” as the input candidate, and one specific input candidate Displayed as 214. At this time, when the third reception unit 207 of the pen tablet 210 receives a selection of the specific input candidate 214 “murder” from the telephone operator, the input item “subject 1” is determined to be “murder”.

  FIG. 7 is a flowchart showing a processing flow of the information processing system 200 according to the present embodiment. The CPU (not shown) of the pen tablet 210 reads out and executes the program modules corresponding to the processes in this flowchart, so that the pen tablet 210 has the function elements 201, 202, 203, 206, and 207 in FIG. Function.

  First, the pen tablet 210 of the information processing system 200 receives an instruction from the telephone operator who has received an incoming call from the reporter in step S701, and displays the listening file 211 on the display unit in step S703. Next, in step S <b> 705, the first reception unit 201 determines whether a handwritten character input item on the display screen displaying the listening file 211 has been selected.

  If no handwritten character input item is selected in step S705, the process proceeds to step S707. If no other item is selected, the process returns to step S705 again. If another item (item other than the handwritten character input item) is selected in step S707, the input item is determined by selection from a pull-down menu. On the other hand, when the first reception unit 201 of the pen tablet 210 detects that the handwritten character input item is selected by the telephone operator (ie, the handwritten character input start instruction) in step S705, the process proceeds to step S709. In step S <b> 709, the first display control unit 202 of the pen tablet 210 displays the character input selection dialog 402 including the handwritten character input area 212.

  Next, in step S711, the second reception unit 203 waits for input of handwritten characters from the telephone operator, and if there is input of handwritten characters, the process proceeds to step S713. In step S713, the second reception unit 203 of the pen tablet 210 transmits handwritten characters to the handwritten character recognition software 204, and requests character recognition processing. The character recognition software 204 outputs a character code corresponding to the handwritten character as a recognition result. In step S715, the job master database 205 is searched using the character code as the recognition result, and a specific input candidate including the character code is extracted. Furthermore, in step S717, the second display control unit 206 of the pen tablet 210 displays the specific input candidates. In step S719, when the third reception unit 207 detects selection of the specific input candidate, in step S721, an input item to be input to the input item selected in step S705 is determined. On the other hand, if the specific input candidate is not selected in step S719, the process returns to step S711.

  With the configuration and operation described above, according to the present embodiment, it is possible to provide a listening information input technique using an easy-to-use handwritten character input function. Specifically, by using this information processing system, a police telephone operator can efficiently input listening information when receiving a report.

  That is, since a plurality of handwritten character input areas for each character are displayed and characters are input, high recognition accuracy can be realized without writing characters extremely accurately and carefully. Furthermore, since handwritten character input is performed after selecting an item, the system does not need to determine which item the character string corresponds to, and there is no need to correct using the keyboard after character input. .

  Furthermore, if a single handwritten character is input, the input candidates including that character are narrowed down and displayed in a selectable manner, so that it is not necessary to write all the characters constituting the word, and the telephone operator is very easy and efficient. Thus, it becomes possible to fill a plurality of input items.

(Third embodiment)
An information processing system 800 as a third embodiment of the present invention will be described with reference to FIG. The information processing system 800 according to the present embodiment is the second implementation in that the listening information is input by the microphone 821, the speech recognition software 822 performs voice recognition, and the second receiving unit 803 of the pen tablet 810 receives the listening information. Different from form. Since other configurations and operations are the same as those of the second embodiment, the same components are denoted by the same reference numerals and description thereof is omitted.

  In the present embodiment, the second reception unit 803 not only accepts the handwritten character 213 as the listening information based on the report from the reporter, but also the character obtained by converting the voice acquired using the microphone 821 by the voice recognition software 822. Can also be accepted.

  With the above configuration and operation, according to the present embodiment, it is possible to provide a user-friendly listening information input technique using not only the handwritten character input function but also the voice recognition function. By using the information processing system according to the present embodiment, the telephone operator can fill a plurality of input items more easily and efficiently.

(Fourth embodiment)
An information processing system according to a fourth embodiment of the present invention will be described with reference to FIG. FIG. 9 is a diagram showing a display screen 900 displayed by the pen tablet 210 included in the information processing system according to the present embodiment.

  As shown in FIG. 9, the display screen 900 includes a plurality of character input selection dialogs 902 and 903. The first display control unit 202 of the pen tablet 210 derives and displays other input items closely related to the selected input item from a related item table (not shown). In the example of FIG. 9, in response to the selection of “Subject 1”, a character input selection dialog 902 for the input item of the incident name is displayed, and an incident occurs as an input item closely related to “Subject 1”. Derive a “departure place” that indicates the place. Then, a character input selection dialog 903 for the input item of the address to “departure location” is also displayed.

  Furthermore, when the input items to the character input selection dialog 902 are determined, the first display control unit 202 closes the character input selection dialog 902 and inputs items related to “calling place” (for example, “ Displays a character input selection dialog corresponding to “communication location”.

  As described above, according to the present embodiment, it is possible to provide a listening information input technique using a handwritten character input function that is more convenient to use. By using the information processing system according to the present embodiment, the telephone operator can sequentially perform input to other input items related to one input item without selecting each input item one by one. it can. As a result, it becomes possible to fill a plurality of input items very easily and efficiently.

(Fifth embodiment)
An information processing system according to a fifth embodiment of the present invention will be described with reference to FIG. The second reception unit of the information processing system according to the present embodiment determines whether or not the handwritten character input to the handwritten character input area is a special symbol. Judge that the content is mischievous. Since other configurations and operations are the same as those in the second embodiment, description thereof is omitted here.

  FIG. 10 is a diagram showing a display screen 1000 displayed by the pen tablet 210 included in the information processing system according to the present embodiment.

  When the second reception unit recognizes that the symbol 1031 input to the character recognition area 1012 is a special symbol registered in advance (in this case, a spiral symbol), the information processing system mischief the reported call content. It is determined that the call is a telephone, and the listening information input process is terminated. In other words, the information input so far is discarded, and a message indicating that the call was a mischief call is automatically input to a predetermined input item.

  According to the present embodiment, listening information input technology using a handwritten character input function that is easy to use can be completed by inputting special symbols registered in advance in the handwritten character input area, thereby terminating the input process of listening information. Can be provided.

(Sixth embodiment)
An information processing system according to the sixth embodiment of the present invention will be described with reference to FIGS. 11 and 12. 11 and 12 are diagrams showing display screens 1100 and 1200 displayed by the pen tablet 210 included in the information processing system according to the present embodiment.

  The display screen 1100 is a screen in a state in which “Subject 1” is selected as an input item by the user and several handwritten characters (“to” and “u” in this case) are input in the character input selection dialog. . At this stage, when it is noticed that the selection of the input item is wrong, in this embodiment, as shown in the display screen 1200, the selection of another input item (for example, “place of origin”) is accepted and the handwritten input The contents of characters can be used as input contents to other input items as they are. At this time, the second receiving unit 203 sends a change instruction so that the same handwritten character information is linked to other input items and sent from the character recognition software 204 to the business master database 205. The business master database 205 receives this change instruction at the change receiving unit, reselects input candidates for other input items, and sends the input candidates to the second display control unit 206. Thereby, on the display screens 1100 and 1200, the input candidates are from words such as “theft” and “voyeurism” corresponding to “subject 1”, “Daiya City Daitocho” corresponding to “origin”, “Aioi City” It will be changed to “Wakasanocho Yato”.

  With the above configuration and operation, according to the present embodiment, it is possible to change input items without deleting and rewriting the characters input by the user, and listening information input using a handwritten character input function that is easy to use Technology can be provided.

(Other embodiments)
As mentioned above, although embodiment of this invention was explained in full detail, the system or apparatus which combined the separate characteristic contained in each embodiment how was included in the category of this invention.

  Further, the present invention may be applied to a system composed of a plurality of devices, or may be applied to a single device. Furthermore, the present invention can also be applied to a case where an information processing program that implements the functions of the embodiments is supplied directly or remotely to a system or apparatus. Therefore, in order to realize the functions of the present invention on a computer, a program installed in the computer, a medium storing the program, and a WWW server that downloads the program are also included in the scope of the present invention.

Claims (10)

An information processing system for inputting listening information for a template including a plurality of predetermined input items,
First accepting means for accepting a handwriting input start instruction for a first input item included in the plurality of input items;
First display control means for displaying a plurality of handwritten character input areas for inputting one handwritten character in response to the received instruction;
Second accepting means for accepting handwritten character input from the user for each of the handwritten character input areas;
Recognizing means for recognizing a handwritten character input by a user for each of the handwritten character input areas and identifying a corresponding character;
Storage means for storing a plurality of input candidates to be input to the first input item;
Second display control means for selecting and displaying a specific input candidate including a character recognized and specified by the recognition means from the plurality of input candidates stored in the storage means;
Third receiving means for receiving selection of at least one specific input candidate to be input to the first input item from the specific input candidates displayed by the second display control means, and determining input items;
An information processing system comprising: A display function for realizing display as the first display control means and the second display control means;
An input function for receiving input from a user as the first receiving means, the second receiving means, and the third receiving means;
The information processing system according to claim 1, further comprising a tablet including   The information processing system according to claim 1, wherein the first display control unit also displays a free input area for inputting a freely drawn handwritten image. The information processing system is a device that receives a report by telephone and inputs the listening information based on the contents of the report,
The information processing system according to claim 1, wherein the first input item is a case name or an address related to the notification. With a microphone,
Voice recognition means for recognizing voice input with the microphone and converting it into the listening information;
With
5. The information processing system according to claim 1, wherein the second display control unit narrows down specific input candidates to be displayed based on the listening information.   When the input item to one of the input items is determined, the first display control means displays the handwritten character input area for another input item related to the determined input item. The information processing system according to any one of claims 1 to 5. The information processing system is a device that receives a report by telephone and inputs the listening information based on the contents of the report,
The said recognition means is further provided with the determination means which determines that the said notification is mischief when it recognizes that the handwritten character input with respect to the said handwritten character input area is a special symbol. 7. The information processing system according to any one of items 1 to 6.   A second input item that is different from the first input item in content corresponding to the handwritten character in a state where the user is inputting the handwritten character into the handwritten character input area displayed by the first display control means. The information processing system according to claim 1, further comprising change accepting means for accepting a change instruction input as. An information processing method for inputting listening information to a template including a plurality of predetermined input items,
A first receiving step for receiving an input start instruction for a first input item included in the plurality of input items;
A first display step for displaying a plurality of handwritten character input areas for inputting one handwritten character in accordance with the received instruction;
A second receiving step for receiving a handwritten character input from a user for each of the handwritten character input areas;
A recognition step of recognizing a handwritten character input by a user for each of the handwritten character input areas and identifying a corresponding character;
A second display step of selecting and displaying a specific input candidate including the character specified in the recognition step from storage means in which a plurality of input candidates to be input to the first input item are stored in advance;
A determination step of accepting selection of at least one specific input candidate to be input to the first input item from the specific input candidates displayed in the second display step;
An information processing method comprising: An information processing program for inputting listening information to a template including a plurality of predetermined input items,
A first receiving step for receiving an input start instruction for a first input item included in the plurality of input items;
A first display step for displaying a plurality of handwritten character input areas for inputting one handwritten character in accordance with the received instruction;
A second receiving step for receiving a handwritten character input from a user for each of the handwritten character input areas;
A recognition step of recognizing a handwritten character input by a user for each of the handwritten character input areas and identifying a corresponding character;
A second display step of selecting and displaying a specific input candidate including the character specified in the recognition step from storage means in which a plurality of input candidates to be input to the first input item are stored in advance;
A determination step of accepting selection of at least one specific input candidate to be input to the first input item from the specific input candidates displayed in the second display step;
An information processing program for causing a computer to execute.