JP2011244499A - Remote operating system, portable device, service equipment, remote operation adaptor, and remote operating method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a remote operating system capable of operating a given home electric appliance by simple operation from a portable telephone.SOLUTION: Service equipment connected to the Internet and a public network that provides a web site using the function of a portable telephone to browse the Internet web sites is provided. An instruction to operate the home electric appliance is given by using the portable telephone on the web site. Thus, the operating instruction is given through the public network to a remote operation adaptor installed in a home to control the home electric appliance.

Description

The present invention relates to a remote operation system, a remote operation method, a remote operation adapter, and a service device, and in particular, controls various household electrical appliances in a home from a mobile phone having an Internet connection function and a homepage browsing function (browser). The present invention relates to a remote operation technology that performs the above.

As a conventional system for remotely controlling home appliances or the like in a remote place, for example, JP-A-20
A remote control system disclosed in Japanese Patent No. 00-59867 is cited. In the remote operation system described in this publication, operation control information for operating and controlling an electrical product or the like at a remote location is transmitted to the electrical product or the like by an electronic mail distributed via the Internet, and the electrical product or the like is transmitted. Etc. are operated and controlled.

In the remote operation system using the above-mentioned electronic mail, the user describes the name of the device to be remotely operated and the operation content in the electronic mail and transmits it. For example, when performing a VTR recording operation, “
[Video] [3/30, 21: 00 to 22:00, 3 times speed] "is transmitted. The control device installed in the home accesses the e-mail instructing the remote operation by checking the content of the e-mail to the mail server at regular intervals, and receives the e-mail when it arrives. Then, the received electronic device controls the electrical product connected to the control device according to the description content.

JP 2000-59867 A

By the way, especially in the case of household electric appliances, users are accustomed to operations using a direct-view user interface using a remote controller attached to the device. For example, taking the operation of an air conditioner as an example,
Control the air conditioner using buttons such as “Cooling” and “Heating” on the remote control. Also, regarding the set temperature, check the current set temperature displayed on the liquid crystal display device provided on the remote control. Use the “Up” and “Down” buttons to change the set temperature.
In order to perform this in the system using the electronic mail, for example, an electronic mail describing “[air conditioner] [cooling, 25 ° C.]” or the like is transmitted.

Now, in order to send an e-mail, an environment connected to the Internet is required. In general, we often use a computer connected to the Internet, but recently,
It is possible to send e-mails from the mobile phone using the Internet. However, it is difficult to prepare an environment for using a personal computer connected to the Internet, except when using the personal computer at work, for example, when the above-described operation of the air conditioner is performed from outside. On the other hand, when sending an e-mail from a mobile phone, it is possible to send an e-mail regardless of location, but in the case of a mobile phone, the operation interface for character input is basically a numeric keypad. There is a problem that it takes much time to create an e-mail document.

An object of the present invention is to allow home appliances to be operated with a simple operation from a mobile phone in view of the current problems in the system for operating home appliances in the home from the outside as described above. Is to realize a simple remote control system.

In order to achieve the above object, in the remote control system of the present invention, an Internet connection service provided by a mobile phone operator is used and displayed on the screen of the mobile phone using a mobile phone having an Internet connection function. It is possible to instruct operation of home appliances in the home on the homepage.

Specifically, a remote operation adapter that is connected to a communication line such as a general telephone line and has a function of controlling home appliances in the home is installed in the home based on data transmitted through the communication line. In addition, the service provider provides a homepage for connecting to a mobile phone user (customer) who has registered for use using an Internet connection service provided by the mobile phone operator. In conjunction with this, a service for transmitting an instruction to control home appliances in the home by using a communication line such as a general telephone line to the remote operation adapter is realized.

With a remote control system configured as described above, a mobile phone having an Internet connection function can be used while watching a home page displayed on the screen of the mobile phone or using an interactive user interface using the home page. It is possible to remotely control the home appliances.

In addition, the characteristic structure of this invention other than the above and its effect become clear from the following description.

As described above, according to the present invention, by using an Internet connection service provided by a mobile phone operator, while watching a home page displayed on the screen of a mobile phone or interactive user-friendly using a home page Using a user interface, home appliances can be easily and easily operated from a mobile phone on the go, and thus, using a mobile phone that is becoming widespread The convenience of remote control of home appliances at the site is greatly improved.

It is explanatory drawing which shows the structure of the remote control system which concerns on one Embodiment of this invention. It is explanatory drawing which shows the structure of the internet connection service by a mobile telephone in one Embodiment of this invention. It is explanatory drawing which shows the structure of the service equipment of a service provision provider in one Embodiment of this invention. It is explanatory drawing which shows the structural example of the customer authentication homepage in one Embodiment of this invention. It is explanatory drawing which shows the structural example of the customer database in one Embodiment of this invention. It is explanatory drawing which shows the structural example of the homepage classified by customer and the homepage classified by apparatus in one Embodiment of this invention. It is explanatory drawing which shows the structural example of the remote control adapter in one Embodiment of this invention. It is explanatory drawing which shows the structural example of the apparatus control table in one Embodiment of this invention. It is explanatory drawing which shows the example of the flow of a process in the remote control system which concerns on one Embodiment of this invention.

Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a diagram showing a configuration of a remote control system according to an embodiment of the present invention.

In FIG. 1, 101 is a mobile phone, 102 is a mobile phone operator, 103 is the Internet, 104 is a service provider having the service device 100, 105 is a public line, 10
6 is a remote control adapter, 107 is a network-compatible home appliance, 108 is a home network, 121 is a home appliance manufacturer A, 122 is a home appliance manufacturer B, and 123 is a home appliance manufacturer C.

The mobile phone 101 is a mobile phone that can use a mobile phone service provided by the mobile phone carrier 102. In the present embodiment, the mobile phone can use a voice call and an Internet service by data communication as the mobile phone service. It is. The mobile phone operator 102 provides an Internet connection service using the mobile phone shown in FIG.

Details of the Internet connection service will be described later. The cellular phone operator 102 is connected to the Internet 103 by an Internet connection service. Service equipment 10
A service provider 104 having 0 is connected to the Internet 103. As a result, it is possible to access the home page provided by the service provider 104 from the cellular phone 101 through the cellular phone operator 102 and the Internet 103.

The service device 100 of the service provider 104 is connected to a remote operation adapter 106 installed in a home through a public line 105 such as a general telephone line or a digital telephone line. Instead of the public line 105, another communication line such as a dedicated line may be used.

A network-compatible home appliance 107 is connected to a remote operation adapter 106 installed in a home via a home network 108. As the home network 108, one using data transmission using a power line or one using wireless data transmission is used.
The network-compatible home appliance is a home appliance having a function of connecting to the home network 108, and is, for example, an air conditioner, a lighting device, a television, or a VTR.

The information providing devices of home appliance manufacturers A 121, B 122, and C 123 are connected to the Internet 103 through an Internet connection service, and a service provider 104 having the service device 100 can access a home page provided by the home appliance manufacturer through the Internet 103. It becomes.

FIG. 2 shows a configuration of an Internet connection service using a mobile phone provided by the mobile phone carrier 102. Between the mobile phone 101 and the mobile phone carrier 102, a wireless network 1
Connected at 09. When using the Internet connection service, communication is performed between the cellular phone 101 and the cellular phone carrier 102 using a unique protocol determined by the cellular phone carrier.

The mobile phone 101 has means for performing communication using a unique protocol and a browser for displaying a home page on the display device of the mobile phone based on the received data (here, a WWW browser for reading the contents of the WWW server). Installed. On the other hand, the mobile phone carrier 102
It is connected to the Internet 103 by a dedicated line 110 or the like, and is connected to a service provider 104 that is also connected by a dedicated line or the like.

TCP / IP (Transmisson Control Protocol / Internet), which is a general communication protocol in the Internet, between the mobile phone carrier 102 and the service provider 104.
Protocol) or the like. The mobile phone carrier 102 uses a proprietary protocol and T
By performing the conversion with CP / IP, the homepage provided by the service provider 104 connected to the Internet 103 can be browsed using the browser installed in the mobile phone 101.

FIG. 3 shows the configuration of the service device 100 of the service provider 104 in this embodiment. The service device 100 has a WWW (World Wide Web) server 201, and this WWW
The W server 201 has a customer authentication home page 202, a customer-specific home page 203, and a model-specific home page linked to the customer-specific home page 203 (described later in FIG. 6), a customer database 204, and a customer-specific program linked to a home page for each customer. 205, line connection means 206 for connecting to the public line 105, and the like.

In FIG. 1, when the service provider 104 is accessed from the cellular phone 101 through the cellular phone carrier 102 and the Internet 103, first, the customer authentication homepage 20
2 is displayed on the screen of the mobile phone 101.

In this embodiment, as shown in FIG. 4, the customer authentication home page 202 includes an area 302 for inputting a user ID, an area 303 for inputting a user password, and a button 304 for instructing logon. The user of this remote operation service
On the customer authentication home page 202 displayed in 01, after entering a user ID and a user password, the service provider 104 is selected by selecting a logon button 304.
Requesting to log on to the remote control service.

The service provider 104 uses the customer database 204 based on the user ID and user password entered on the customer authentication homepage 202 and the telephone number of the mobile phone 101 sent from the mobile phone operator 103. Perform user authentication.

As shown in FIG. 5, in this embodiment, at least a telephone number 305, an ID 306, a password 307, a home page 308, and a remote operation adapter telephone number 309 are prepared as a list in the customer database 204. A telephone number 305 is a telephone number of the mobile phone 101 and is sent from the mobile phone carrier 102 as described above.

An ID 306 and a password 307 are a user ID and a user password that a user (customer) who uses the remote operation service using the mobile phone 101 inputs on the customer authentication home page 202. In general, regarding the ID 306, when the user (customer) subscribes to (registers for use) the remote operation service provided by the service provider, the service provider 104 determines and determines the user (customer) in advance. As for the password 307, the service provider 104 determines a temporary password and notifies the user, and the user can then change it to an arbitrary password.

The homepage 308 is a URL (Uniform Resource Locat) for each user.
or), and the home page for each user is accessed based on this URL. The remote operation adapter telephone number 309 is a remote operation adapter 1 of the user (customer).
06 is the telephone number of the connected public line.

User ID entered by user of mobile phone 101 on customer authentication home page 202
If the user password matches the content stored in the customer database 204,
The UR of the home page 308 indicated by the customer database 204 is displayed on the user's mobile phone 101.
A customer-specific home page 203 designated by L is displayed.

If the mobile phone 101 can hold user identification information for each homepage once accessed and can handle cookies and OPS (Open Profiling Standard), the service device 100 of the service provider 104 can By using a mechanism such as a cookie or OPS, the user (customer) does not need to enter the user ID or user password on the customer authentication home page 202 when the user (customer) accesses for the second time or later. It is also possible.

In the present embodiment, the customer-specific home page 203 is shown in FIG.
This includes a list 311 of devices that can be remotely operated by the customer), a service menu such as password change 312 and inquiry 313. here,
The password change 312 requests to change the password 307 held in the customer database 204, and the inquiry 313 transmits an inquiry regarding the remote operation service to the service provider 104.

The user of the remote operation service can access the customer-specific home page 20 displayed on the mobile phone 101.
3, a device (home appliance) to be operated, for example, an air conditioner is selected. In the present embodiment, the selection of a device (home appliance) on the customer-specific home page 203 is performed by selecting a target device (home appliance) with a highlighted cursor. Now, customer-specific homepage 203
When the air conditioner is selected in the device 3 (home appliance) list 311, the device-specific home page 301 corresponding to the air conditioner linked to the customer-specific home page 203 is displayed.

The device-specific home page 301 is an operation panel of an air conditioner. For example, a list 315 of operation modes (cooling, heating, ventilation, off), and a check box 31 for selecting an operation mode.
4. Room temperature set value display 317, Set room temperature set value up button 316, Set room temperature set down button 318, Customer home page 203 return button 319, Decision to notify that setting contents have been determined The button 320 is configured.

When operating the air conditioner using the remote operation service, the user of the mobile phone 101
On the device-specific home page 301 displayed on the mobile phone 101, a list of operation modes 3
The check box 314 of the desired operation mode is checked from among 15 and the display 317 of the room temperature setting value is set to the desired room temperature setting by the button 316 for raising the setting value of the setting room temperature and the button 318 for lowering the setting room temperature value. Then, the enter button 320 is selected.

When an operation is performed on the customer-specific homepage 203 or the model-specific homepage 301 with the mobile phone 101, the service provider 104 operates the customer-specific program 205. The customer-specific program 205 is a customer-specific homepage 203 or a model-specific homepage 3
01, for example, according to the air conditioner setting set in the model-specific home page 301, the line connection means 206 is controlled, and the remote operation adapter 106 installed in the home of the user (customer) is connected through the public line 105. Instruct the operation of the air conditioner.

When the service provider 104 connects to the customer's remote operation adapter 106, the service provider 104 controls the line connection unit 206 and makes a call to the telephone number indicated by the remote operation adapter telephone number 309 indicated by the customer database 204. Thus, the remote operation adapter 106 is connected.

Here, in accordance with the operation of the customer-specific program 205, it is considered that the control instruction content to the home appliance instructed to the remote operation adapter 106 differs depending on the manufacturer, product type, etc. of the home appliance. Therefore, the service provider 104 uses the service device 100 or a host device (not shown) of the service provider to control customer appliance control specification data, which is basic data for creating the customer-specific program 205 and the model-specific homepage 301, etc. Are obtained from information providing devices such as home appliance manufacturers A121, B122, and C123 via the Internet 103. At this time, the service provider 104 pays the home appliance manufacturer that received the information. This consideration may be payment of money by an online payment system corresponding to the amount of information provided, or control monitor information of each home appliance provided to a home appliance manufacturer.

FIG. 7 shows a configuration of the remote operation adapter 106 in the present embodiment. The remote operation adapter 106 includes line connection means 211 connected to the public line 105, a control unit 212 that controls the remote operation adapter 106, and data for controlling the network-compatible home appliance 107 connected to the remote operation adapter 106. Is stored in the device control table 213 and the home network interface 214 for connecting to the home network 108.

As described above, the service provider 104 gives an instruction to control the device through the public line 105 in order to control home appliances in the home. The remote operation adapter 106 is
This instruction is received from the public line 105 through the line connection means 211. Upon receiving this instruction, the control unit 212 generates a command for controlling the target device using the device control table 213 from the content of the instruction, and is connected to the home network 108 via the home network interface 214. The product 107 is controlled.

The configuration of the device control table 213 in the present embodiment is shown in FIG. The device control table 213 holds a device ID 321, a device name 322, an operation ID 323, an operation name 324, a network 325, a device address 326, and a command 327.

The device ID 321 is an ID number indicating a device to be operated (home appliance).
In other words, it has a unique value in the device managed by the remote operation adapter 106. The device name 322 is a name of the device (home appliance).

In the present embodiment, the device ID 321 of the air conditioner is defined as “09”. Equipment I
D321 indicates that the remote operation adapter 10 is provided by the service provider 104 through the public line 105.
6 is a value used when an operation is instructed. The operation ID 323 is an ID number indicating the content of the operation, and the operation name 324 indicates the content of the operation. Similar to the device ID 321, the operation ID 323 is a value used when the service provider 104 instructs the remote operation adapter 106 to perform an operation. That is, the service provider 104 instructs the remote operation adapter 106 to operate the home appliance using the device ID 321 and the operation ID 323.

In the present embodiment, for example, when performing an operation instruction to set the operation mode of the air conditioner to cooling, the service provider 104 sends the device ID 321 = 09 through the public line 105.
The value of operation ID 323 = 01 is transmitted to the remote operation adapter 106.

A network 325 is an I indicating a home network to which a device (home appliance) is connected.
D number. In the configuration diagram of the present embodiment shown in FIG. 7, there is only one type of home network 108, but there are cases where a plurality of types of networks are used as home networks used in the home.

The network (network ID) 325 indicates to which network the device is connected when a plurality of networks are connected to the remote operation adapter 106 in this way. In the device control table 213 of this embodiment shown in FIG. 8, as described above, the network to which the remote operation adapter 106 of this embodiment is connected is only the home network 108 shown in FIG. "Is set. The device address 326 indicates an address of the device (home appliance) on the network.

The command 327 is a command for instructing the operation target device (home appliance) to operate, and the control unit 212 converts the command 327 into the device (indicated by the device address 326 on the network indicated by the network 325 ( The appliance (home appliance) is controlled by transmitting to the home appliance) through the home network interface 214.

Note that the network 325, device address 326, and command 327 shown in FIG. 8 are examples, and generally values according to specifications determined by the home network 108 are used.

The processing flow of the remote operation service using this embodiment will be described with reference to FIG. First,
The mobile phone 101 is connected to the Internet connection service of the mobile phone carrier 102 (step 401). Thereby, the cellular phone operator 102 displays the menu of the Internet connection service on the display device of the cellular phone 101 (step 402). The user selects a remote operation service from the displayed menu. Thereby, the mobile phone 1
01 is connected to the service provider 104 (step 403). This connection is as described above, and the mobile phone 101 passes through the mobile phone carrier 102 and the Internet 103,
Connected with the service provider 104. Details of the connection between the mobile phone 101 and the service provider 104 are as described with reference to FIG.

When connected from the cellular phone 101, the service provider 104 transmits the customer authentication home page 202 described in FIG. 4 to the cellular phone 101 (step 404).
As a result, the customer authentication home page 202 is displayed on the display device of the mobile phone 101, and the user inputs the user ID and the user password and presses the logon button 304.
Thus, the input ID and password are transmitted to the service provider 104 (step 405). At this time, the cellular phone carrier 102 transmits the telephone number of the cellular phone 101 to the service provider 104.

The service provider 104 performs customer authentication using the received ID, password, and telephone number (step 406). As explained in FIG. 3, the customer authentication is performed by inputting the ID
This is done by referring to the customer database 204 based on the password and the telephone number of the mobile phone 101 sent from the mobile phone carrier 102.

In step 406 of customer authentication, when it is authenticated that the user of the mobile phone 101 is a regular customer, the service provider 104 performs public line connection (step 407).
). As described in FIGS. 3 and 5, the service provider 104 makes a remote operation of the user (customer) through the public line 105 by calling the remote operation adapter telephone number 309 held in the customer database 204. Connect to adapter 106 (step 4)
08). In parallel with this, the service provider 104 transmits the customer-specific home page 203 to the mobile phone 101 (step 409). This is also performed by transmitting the customer-specific home page 203 to the URL indicated by the home page 308 held in the customer database 204, as described in FIGS.

In step 408, the remote operation adapter 106 that has received a call from the service provider 104 performs authentication (step 410). This is to protect the remote operation adapter 106 from unauthorized use, and the other party who made the call, that is, the other party who is trying to connect to the remote operation adapter 106, has registered the use registration (subscription registration) by the user. This is for confirming that the service provider 104 is a service provider. Although a specific authentication method is not described here, a method using the telephone number of the service provider 104 or a general password method can be used.

When the remote operation adapter 106 confirms that the other party making the call is the service provider 104 in step 410 of authentication, the status of the network-compatible home appliance 107 connected to the remote operation adapter 106 For example, if it is an air conditioner,
Whether it is in cooling operation, heating operation or stopped state), the set room temperature, etc. are transmitted to the service provider 104 (step 411).

On the other hand, the user (customer) sends the customer-specific home page 203 transmitted in step 409.
Thus, the device (home appliance) to be operated with the mobile phone 101 is selected (step 412).
As described with reference to FIG. 6, the customer-specific home page 203 displays a list of devices (home appliances) that can be operated first. The user selects a device (home appliance) to be operated from among them.

The service provider 104 transmits the device-specific home page 301 corresponding to the selected device (home appliance) sent from the mobile phone 101 to the mobile phone 101 (step 41).
3). At this time, the device-specific home page 301 is created using the status of the device (home appliance) sent from the remote operation adapter 106 as necessary. In the present embodiment, the home page 301 for each air conditioner device has been described with reference to FIG. 6, but regarding the set room temperature 317 and the current operation status (cooling / heating / ventilation / stopped state). Is displayed according to the status of the device (home appliance) sent from the remote operation adapter 106.

The user (customer) can access the device-specific home page 301 displayed on the mobile phone 101.
The operation of the device (home appliance) is instructed (step 414). As described with reference to FIG. 6, for example, in the case of an air conditioner, the operation mode and the room temperature are set, and the determination button 320 is pressed, and then transmitted from the mobile phone 101 to the service provider 104.

As described with reference to FIG. 3, when the service provider 104 receives an instruction for operating a device (home appliance) from the mobile phone 101, the service provider 104 transmits the public line 105 through the customer line program 205 linked to the customer-specific home page 203. The remote control adapter 106 is instructed to control the device (home appliance) (step 415). When the service provider 104 instructs the remote operation adapter 106 to control the device (home appliance), the remote operation adapter 106 controls the network-compatible home appliance 107 connected to the home network 108 as described in FIG. Step 416).

When the device control step 416 ends, the remote operation adapter 106 transmits to the service provider 104 as a result, for example, whether it has ended normally or abnormally (step 417). Upon receiving the device control result from the remote operation adapter 106, the service provider 104 disconnects the public line 105 (step 419). In addition, the service provider 104 transmits a device-specific homepage reflecting the device control result to the mobile phone 101 (418).

As described above, the remote operation system according to the present embodiment is installed in each home by using the Internet connection service provided by the mobile phone operator and accessing the home page provided by the service provider from the mobile phone. Remote control adapter
While viewing the operation screen on the screen, it is possible to instruct the operation of the home appliance connected to the remote operation adapter, and it is possible to easily operate the home appliance from the outside.

In addition, the user (customer) who uses the remote operation service by the service provider is charged by the service provider, and this charge includes a charge according to the usage record for each predetermined period, or a predetermined period. A flat-rate billing every time, a billing according to a usage record every predetermined period, a basic amount billing, or the like can be considered.

DESCRIPTION OF SYMBOLS 100 Service equipment 101 Mobile phone 102 Mobile phone operator 103 Internet 104 Service provider 105 Public line 106 Remote operation adapter 107 Home appliance for network 108 Home network 109 Wireless network 110 Dedicated line 121 Home appliance manufacturer A
122 Home Appliance Manufacturer B
123 Home appliance manufacturer C
201 WWW Server 202 Customer Authentication Homepage 203 Customer-specific Homepage 204 Customer Database 205 Customer-Specific Program 206 Line Connection Means 211 Line Connection Means 212 Control Unit 213 Device Control Table 214 Home Network Interface 301 Device-Specific Homepage

Claims (9)

A mobile phone having a function of connecting to the Internet through a mobile phone network and a function of browsing a home page, a service device that provides a home page connected to the Internet and a communication line such as a telephone line, and a home appliance connected to the communication line A remote operation system comprising a remote operation adapter having a function of controlling a product,
The service device provides, as a home page, a screen for instructing operation of home appliances to the mobile phone, and transmits contents of the operation of home appliances instructed on the home page to the remote operation adapter through a communication line. The operation adapter receives the content of the operation of the home appliance transmitted from the communication device sent from the communication line, and controls the home appliance connected to the remote operation adapter. In claim 1,
The remote operation adapter is connected to a home network and controls home appliances connected to the home network through the home network. In claim 1 or 2,
The remote operation system, wherein the service device provides each user with the home page dedicated to the user. In any one of Claims 1 thru | or 3,
The remote operation service by the service device is charged according to the usage results for each predetermined period,
Alternatively, a remote operation system is characterized in that it is accompanied by flat-rate billing for each predetermined period, billing according to usage records for each predetermined period, and basic amount billing. A mobile phone having a function of connecting to the Internet through a mobile phone network and a function of browsing a home page, a service device that provides a home page connected to the Internet and a communication line such as a telephone line, and a home appliance connected to the communication line A remote operation adapter having a function of controlling a product, and a remote operation method for remotely controlling a home appliance by controlling the remote operation adapter via a service device based on an instruction from a mobile phone,
In response to a request for access to the remote operation service from the mobile phone, the service device provides a screen for instructing operation of home appliances to each user as a home page dedicated to the user. A remote operation method characterized in that the content of the operation of the instructed home appliance is transmitted to the remote operation adapter through a communication line. A remote operation adapter that is connected to a communication line such as a public line, has a function of controlling home appliances, and controls home appliances according to contents instructed from the outside through a communication line,
When there is an access request to this remote control adapter from the outside through a communication line,
A means for authenticating whether the other party making the access request is a service provider that the user has registered for use, and the service for which the other party making the access request has made use registration A remote operation adapter comprising: means for notifying a service provider of a current state of a home appliance for which remote operation is designated when the provider is a provider. A function for providing a home page to a mobile phone connected via the Internet and a communication line such as a public line, and a remote operation adapter for controlling home appliances via a communication line. A service device having a function of transmitting a command,
The customer-specific homepage for each customer who has registered for use of the remote operation service, and the model-specific homepage linked to the customer-specific homepage, and corresponding to the customer's mobile phone accessed via the Internet A means for transmitting a home page and a means for transmitting the model-specific home page corresponding to the home appliance of the model selected by the customer on the home page for each customer performing the display for selecting and operating the home appliance to be remotely operated. And
Service equipment characterized by comprising. In claim 6,
Have a customer-specific program linked to the customer-specific homepage, process the contents of the customer's operation on the customer-specific homepage or the model-specific homepage by the customer-specific program, and send a control command to the remote operation adapter And a service device. Communication with a mobile phone having a function of connecting to the Internet through a mobile phone network and a function of browsing a home page, and a service device of a service provider that provides a home page connected to the Internet and a communication line such as a telephone line A remote operation adapter connected to a line and having a function of controlling home appliances, and remotely controlling home appliances by controlling the remote operation adapter via a service device based on an instruction from a mobile phone A system,
The service device has means for providing a screen for instructing operation of home appliances to each user as a homepage dedicated to the user in response to a request for access to the remote operation service from the mobile phone. , Having a customer-specific program linked to the homepage, having a means for processing the contents operated by the user on the homepage by the customer-specific program, and transmitting a control command to the remote operation adapter,
The service device or the host device of the service provider provides the home appliance or the control specification data of the home appliance as basic data for creating the customer-specific program from the home appliance manufacturer via the Internet. A remote operation system characterized by having information collecting means for paying and obtaining information.

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