JP2011170520A - Monitoring task support system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To support the monitoring task of lanes of a plurality of tollgates of a toll road. <P>SOLUTION: The monitoring task support system is provided with; a plurality of lane facilities 170 equipped with an information collection means for collecting detailed information about a lane; a plurality of tollgate devices 150 installed in a plurality of tollgates, respectively, and communicatively connected to the lane facilities 170 installed on the lanes of the pertinent tollgates; a display means 131 as a device installed at a monitoring place different from the tollgates, and communicatively connected to each of the tollgate devices 150 for individually displaying the detailed information about the lane selected by a supervisor; a plurality of individual correspondence devices 130 for performing the monitoring processing of the lane selected by the supervisor; a display means 111 as a device installed at the monitoring place, and communicatively connected to each of the tollgate devices 150 and each of the individual correspondence devices 130 for collecting and displaying simple information about the lanes of all lanes; and an intensive correspondence device 110 configured to perform the simple monitoring processing of all the lanes. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a monitoring business support system. In particular, the present invention relates to a monitoring work support system that supports a lane monitoring work of a plurality of toll booths on a toll road.

  The lane situation at the toll gate on the toll road is remotely monitored by a supervisor. In such a system that supports monitoring work, it is required that a small number of monitoring personnel can efficiently monitor.

  In recent years, various systems for responding to such a request have been proposed (see, for example, Patent Documents 1 and 2). For example, in the system described in Patent Document 1, the size of the display screen of the display device provided in the management facility is appropriately changed according to the number of entrance lanes at the entrance toll gate. This reduces the overall size and cost of the display device and the display device required for the management facility.

Japanese Patent Laid-Open No. 11-096418 JP 2009-187493 A

  In the systems described in Patent Documents 1 and 2, it is possible to monitor a plurality of lanes at the toll gate on the toll road. However, these systems monitor all lane information in a centralized manner, when the observer monitors the lane individually, or when a driver calls at the toll gate, all lane information is displayed. Stops intensive monitoring and responds to demanded lane monitoring and calls from drivers. Such processing increases the processing load for monitoring individual lanes and responding to calls while centrally monitoring information on all lanes, so that the load on the monitoring device is reduced. It can be said that it is the method taken in. As a result, while monitoring personnel are monitoring individual lanes and responding to calls from drivers, not only can they monitor all lane information centrally, but there are also calls from other drivers. Even if it does, it cannot respond immediately.

  As a method for solving such a problem, it is possible to monitor the information of all lanes centrally by increasing the specifications of the hardware of the monitoring device, etc., and to monitor the individual lanes that have been requested. A method of simultaneously responding to call requests from the driver can be considered. However, in such a method, as the number of lanes to be monitored increases, the specifications of the monitoring device hardware and the like must be increased, which is not a very efficient method.

  Therefore, in a system that monitors multiple lanes at tollgates on toll roads, it can simultaneously monitor multiple lanes and handle calls from multiple drivers while centrally monitoring all lane information. Realization of an efficient system that can do this is desired.

  In order to solve the above-described problem, according to the first aspect of the present invention, there is provided a monitoring business support system that supports the monitoring business of lanes at a plurality of tollgates on a toll road, each installed in a lane of all lanes A plurality of lane facilities equipped with information collecting means for collecting detailed information on the lane and devices installed in each toll gate, installed in the lane of the toll gate Multiple toll gate devices that are connected to the lane facility and devices installed at a monitoring station different from the toll gate, and can be connected to each toll gate device, and selected by the supervisor A display means for individually displaying detailed information about the lane, and a plurality of individually corresponding devices that perform monitoring processing of the lane selected by the observer, and devices installed in the monitoring station, each fare Equipment and Communicatively coupled with each individual corresponding device, comprising a display means for displaying aggregate brief information about the lane of all lanes, and a integration supported device that performs simple monitoring process for all lanes.

  The toll gate device receives the data indicating the detailed information about the lane collected by the lane facility status collecting means from the lane facility connected to the device, and the collected data receiving unit receives the data. It has an information simplification unit that simplifies detailed information on the lane indicated by the data, and a simplified data transmission unit that transmits data indicating information on the lane that the information simplification unit simplifies to the aggregation-compatible device. The apparatus includes a simplified data receiving unit that receives simple information about lanes from each tollgate device, and simplified information about each lane indicated by each data received by each simplified data receiving unit from each tollgate device. To display data indicating simple information on each lane to the display means so that the information is displayed on the display means included in the device. It may have an over data output unit.

  When the lane for which detailed information is to be displayed is selected by the monitor from among the lanes whose information is displayed on the display means included in the device, the aggregation-compatible device inputs data indicating the selected lane When the selected data input accepting unit and the selected data input accepting unit accept data input, a process of displaying detailed information about the lane on the display means provided in the individual corresponding device among the individual corresponding devices is performed. The selection data input reception unit inputs the device selection unit that selects one individual corresponding device, the data that the selection data input reception unit has received input, and the data that indicates the individual corresponding device selected by the device selection unit And a selection data transmission unit that transmits the information about the lane indicated by the received data to the toll gate device that is the transmission source, and the toll gate device indicates the selected lane. The selection indicated by the data received by the selection data receiving unit among the data received by the collection data receiving unit and the selection data receiving unit that receives the data and the data indicating the selected individual corresponding device from the aggregation corresponding device A detailed data transmitting unit that transmits data indicating detailed information about the selected lane to the selected individual corresponding device indicated by the data received by the selection data receiving unit, and the individual corresponding device is selected A detailed data receiving unit that receives data indicating detailed information about the lane from the toll gate device, and a display unit that includes the detailed information about the selected lane indicated by the data received by the detailed data receiving unit. A detailed data output unit for outputting data indicating detailed information about the selected lane to the display means. There.

  The toll gate device includes display means for displaying at least detailed information about the lane of the toll gate where the device is installed, and the toll gate device has a monitor at the toll gate where the device is installed. Detailed data for outputting detailed information on the lane to the display means in order to display detailed information on the lane indicated by the data received by the collected data receiving unit on the display means included in the device. The information simplifying unit of the tollgate device further includes detailed information about the lane indicated by the data received by the collected data receiving unit when there is no monitor at the tollgate where the tollgate device is installed. It may be simplified.

  Each lane facility further includes a communication means for a driver of a vehicle passing through the lane in which the facility is installed to communicate with a supervisor, and the toll gate device uses the communication means of the lane facility. When a call operation is performed, when a call request data receiving unit that receives data indicating a call request for a call from a lane facility connected to the apparatus and the call request data receiving unit receives data, A call notification data transmission unit that transmits data notifying that a call is requested to the aggregation-compatible device, and the aggregation-compatible device transmits data indicating that a call is requested to the toll gate device A call notification data receiving unit that receives data from the device, and the device selection unit of the aggregation-compatible device includes, when the call notification data receiving unit receives data, the individual corresponding device among the individual corresponding devices. The individual responding device that does not process the call with the driver by the monitoring means is selected, and the selection data transmission unit of the aggregation compatible device selects the one that does not perform the process of calling the driver with the driver. When the device selection unit selects the individual corresponding device, the data indicating the individual corresponding device selected by the device selection unit is transmitted to the toll gate device that is the transmission source of the data received by the call notification data receiving unit. When the selected data receiving unit receives data indicating the selected individual corresponding device, the call request for transmitting the data received by the call request data receiving unit to the individual corresponding device indicated by the data received by the selected data receiving unit You may further have a data transmission part.

  The individual correspondence device further includes a communication means for the supervisor to talk with the driver. The individual correspondence device includes a call request data receiving unit that receives data indicating a call request from the toll gate device, and a call request data reception. When the unit receives the data, it may further include a call control unit that performs call control of the communication means included in the device.

  The toll gate device further includes a communication means for the monitor to talk to the driver, and the toll gate device requests the data indicating the call request when there is a monitor at the toll gate where the device is installed. When the data receiving unit receives the data, it may further include a call control unit that performs call control of the communication means included in the device.

  When a failure occurs in the individual correspondence device, the device selection unit of the aggregation correspondence device reselects the individual correspondence device that does not perform the lane monitoring process from among the other individual correspondence devices, and selects the aggregation correspondence device selection data. When the device selection unit re-selects another individually-supported device, the transmitting unit transmits the data indicating the other individually-supported device re-selected by the device selection unit to the toll gate that communicated with the individual-compatible device in which the failure occurred. The data transmitted to the device and the detailed data transmission unit of the tollgate device, when the selected data receiving unit receives data indicating another re-selected individual corresponding device, the data transmitted to the individual corresponding device in which the failure occurred May be transmitted to another individually selected device that is selected again indicated by the data received by the selected data receiving unit.

  The detailed data output unit of the toll gate device displays detailed information about the lane indicated by the data received by the collected data receiving unit on the display means provided in the device when a failure occurs in communication with the aggregation-compatible device. Therefore, data indicating detailed information on the lane may be output to the display means.

  The call control unit of the toll gate device may perform call control on the communication means included in the device when the call request data receiving unit receives data indicating the call request when a communication failure occurs with the aggregation-compatible device. .

  The toll gate device may operate as an individual response device when all lanes of the toll gate where the toll gate device is installed are closed.

  When a failure occurs in the aggregation handling device, one individual handling device that does not perform the lane monitoring process among the individual handling devices may operate as the aggregation handling device.

  The above summary of the invention does not enumerate all the necessary features of the present invention, and sub-combinations of these feature groups can also be the invention.

  As is apparent from the above description, according to the present invention, an apparatus for centrally monitoring information on all lanes at a plurality of tollgates and a plurality of apparatuses for individually monitoring a plurality of lanes are provided. By using a combined system, it is possible to monitor a plurality of lanes at the same time and to respond to calls from a plurality of drivers at the same time while collectively monitoring information on all lanes. In addition, according to the present invention, the processing for monitoring an individual lane with a load is used in a system by making a plurality of devices separate from the device for performing the processing for collectively monitoring the information of all lanes. It is possible to make a system with high cost performance by efficiently utilizing the hardware and the like of each individual device.

It is a figure which shows an example of the utilization form of the monitoring work assistance system 100 which concerns on one Embodiment. It is a figure which shows an example of the block configuration of the aggregation monitoring server. It is a figure which shows an example of the block configuration of the lane monitoring server. It is a figure which shows an example of a block configuration of the toll gate terminal. It is a figure which shows an example of the operation | movement sequence of the aggregation monitoring server 110, the lane monitoring server 130, and the toll gate terminal 150. It is a figure which shows another example of the operation | movement sequence of the aggregation monitoring server 110, the lane monitoring server 130, and the toll gate terminal 150. 4 is a diagram illustrating an example of a screen displayed on a touch screen 111. FIG. 4 is a diagram illustrating an example of a screen displayed on a touch screen 131. FIG. 6 is a diagram showing another example of a screen displayed on the touch screen 131. FIG. It is a figure which shows an example of each hardware constitutions of the aggregation monitoring server 110, the lane monitoring server 130, and the toll gate terminal 150.

  Hereinafter, the present invention will be described through embodiments of the invention. However, the following embodiments do not limit the invention according to the scope of claims, and all combinations of features described in the embodiments are included. It is not necessarily essential for the solution of the invention.

  FIG. 1 shows an example of a usage pattern of a monitoring business support system 100 according to an embodiment. The monitoring work support system 100 is a system that supports the monitoring work of lanes at a plurality of toll booths on a toll road. In this example, an example will be described in which a supervisor at a tollgate or a monitoring center monitors all six lanes at three tollgates on a toll road.

  The monitoring business system 100 includes an aggregate monitoring server 110, a plurality of lane monitoring servers 130a to 130c (hereinafter collectively referred to as a lane monitoring server 130), and a plurality of toll gate terminals 150a to 150c (hereinafter collectively referred to as a toll gate terminal 150). ), A plurality of lane facilities 170a-c (hereinafter collectively referred to as lane facilities 170), a plurality of lane facilities 190a-c (hereinafter collectively referred to as lane facilities 190), a communication line 210, a communication line 230, and A plurality of communication lines 250a to 250c (hereinafter collectively referred to as communication lines 250) are provided.

  The communication line 210 is a communication network formed outside each toll gate and the monitoring center. The communication line 230 is a communication network formed in the monitoring center. Each communication line 250 is a network formed in each toll gate. The communication line 210 is communicatively connected to the communication line 230 and each communication line 250. Note that the communication line 210 may be a computer network such as the Internet or a core network of a communication carrier. The communication line 230 and the communication line 250 may be various local networks.

  The aggregation monitoring server 110 is a computer that mainly performs processing for the monitoring staff in the monitoring center to collect and monitor simple information on all the lanes to be monitored. Specifically, the aggregate monitoring server 110 is installed in a monitoring center. A plurality of touch screens 111 are electrically connected to the aggregation monitoring server 110. The touch screen 111 is a display that can summarize and display simple information of each lane of the toll gate, and can operate the aggregation monitoring server 110 by touching the screen with a finger or a dedicated pen. The aggregation monitoring server 110 is communicatively connected to each lane monitoring server 130 via the communication line 230. Further, the aggregation monitoring server 110 is communicatively connected to the toll gate terminal 150 via the communication line 230, the communication line 210, and the communication line 250. The aggregation monitoring server 110 may be an example of the “aggregation compatible device” in the present invention. The touch screen 111 may be an example of “display means for collecting and displaying information on lanes of all N lanes” in the present invention.

  The lane monitoring server 130 is a computer that mainly performs processing for a monitoring person in the monitoring center to individually monitor detailed information on each lane. Specifically, the lane monitoring server 130a is installed in the monitoring center. A plurality of touch screens 131a and a plurality of IP (Internet Protocol) telephones 132a are electrically connected to the lane monitoring server 130a. The touch screen 131a is a display that can display detailed information of the lane selected by the monitor and can operate the lane monitoring server 130a by touching the screen with a finger or a dedicated pen. The IP telephone 132a is a telephone for a monitor in the monitoring center to talk to a driver of a vehicle passing through a toll lane. The lane monitoring server 130a can be connected to the toll gate terminal 150 via the communication line 230, the communication line 210, and the communication line 250. Further, the lane monitoring server 130a is also connected to the aggregate monitoring server 110 for communication as described above. The lane monitoring server 130a may be an example of the “individual correspondence device” in the present invention. Further, the touch screen 131a may be an example of “display means for individually displaying detailed information regarding lanes up to n lanes” in the present invention. The IP telephone 132a may be an example of “calling means for a monitor to talk to n drivers” in the present invention.

  The lane monitoring servers 130b, c other than the lane monitoring server 130a also have the same components as the components of the lane monitoring server 130a. In the following description, when distinguishing which lane monitoring server 130 is a constituent element of the lane monitoring server 130, the same subscripts (a, b) as the lane monitoring server 130 having each constituent element are used. , C) at the end of each component to distinguish them. For example, the touch screen 131a, the touch screen 131b, and the touch screen 131c indicate components of the lane monitoring server 130a, the lane monitoring server 130b, and the lane monitoring server 130c, respectively.

  Further, in the following description, the function and operation of a component that is not given a subscript indicates the function and operation of any component that is given the same reference numeral. For example, the functions and operations described in the touch screen 131 indicate the functions and operations of the touch screen 131a, the touch screen 131b, and the touch screen 131c.

  The toll booth terminal 150 is a computer that mainly performs processing for an observer at the toll booth to individually monitor detailed information on each lane of the toll booth. Specifically, the toll gate terminal 150 is installed at the toll gate. A touch screen 151a and an IP telephone 152a are electrically connected to the toll terminal 150a. The touch screen 151a displays at least detailed information on each lane of the toll gate where the toll gate terminal 150a is installed, and operates the toll gate terminal 150a by touching the screen with a finger or a dedicated pen. It is a display that can. The IP telephone 152a is a telephone for a toll officer who has the toll terminal 150a to talk to a driver of a vehicle passing at least the lane of the toll gate. The toll terminal 150a is communicatively connected to the lane facility 170a and the lane facility 190a via the communication line 250a. The toll gate terminal 150a is also connected to the centralized monitoring server 110 for communication as described above. In addition, the toll gate terminal 150a can be connected to the lane monitoring server 130 as described above. The toll gate terminal 150 may be an example of a “toll gate device” in the present invention. Further, the touch screen 151a may be an example of “display means for displaying at least detailed information related to a lane of a tollgate where the device is installed” in the present invention. In addition, the IP telephone 152a may be an example of “calling means for the supervisor to call the driver” in the present invention.

  The toll gate terminals 150b and 150c other than the toll gate terminal 150a have the same components as the components of the toll gate terminal 150a. In the following description, when distinguishing which component of the tollgate terminal 150 is a component of the tollgate terminal 150, the same subscripts (a, b) as those of the tollgate terminal 150 having each component , C) at the end of each component to distinguish them. For example, the touch screen 151a, the touch screen 151b, and the touch screen 151c are components of the toll gate terminal 150a, the toll gate terminal 150b, and the toll gate terminal 150c, respectively.

  Further, in the following description, the function and operation of a component that is not given a subscript indicates the function and operation of any component that is assigned the same reference numeral. For example, the functions and operations described in the touch screen 151 indicate the functions and operations of the touch screen 151a, the touch screen 151b, and the touch screen 151c.

  The lane facility 170 is a facility installed in the lane on the entrance side of the toll road at the toll gate. Specifically, the lane facility 170a includes an automatic ticket issuing machine 171a, a monitoring camera 172a, an IP telephone 173a, an entry detection device, a vehicle number recognition device, a departure detection device, and the like (not shown). The automatic pass ticket issuing machine 171a is a machine that automatically issues a pass ticket to a driver of a vehicle passing through a lane of a toll gate. The monitoring camera 172a is a video camera for monitoring the lane of the toll gate. The IP telephone 173a is a telephone for a driver of a vehicle passing through a lane of a toll booth to talk to a monitor at a monitoring center or a toll booth. The approach detection device is a device that detects a vehicle entering a lane of a toll gate and acquires the size of the vehicle. The vehicle number recognition device is a device that recognizes and reads a mark on a license plate of a vehicle passing through a toll lane. The start detection device is a device that detects that a vehicle that has finished predetermined procedures at a toll booth has started. The lane facility 170a is connected to the toll gate terminal 150a as described above. Note that the automatic ticket issuing machine 171a, the monitoring camera 172a, the approach detection device, the vehicle number recognition device, and the start detection device of the lane facility 170a are “information collection means for collecting detailed information about the lane” in the present invention. It may be an example. The IP telephone 173a may be an example of “calling means for a driver of a vehicle passing through a lane to talk to a supervisor” in the invention of the tree.

  Note that the lane facilities 170b, c other than the lane facility 170a also have the same components as the components of the lane facility 170a. In the following description, when distinguishing which lane facility 170 is a constituent element of the lane facility 170, the same subscripts (a, b, c) as the lane facility 170 having each component element are used. Is added to the end of each component to distinguish them. For example, the automatic ticket issuing machine 171a, the automatic ticket issuing machine 171b, and the automatic ticket issuing machine 171c are components of the lane facility 170a, the lane facility 170b, and the lane facility 170c, respectively.

  Further, in the following description, the function and operation of a component that is not given a subscript indicates the function and operation of any component that is assigned the same reference numeral. For example, the functions and operations described in the automatic ticket issuing machine 171 indicate the functions and operations of the automatic ticket issuing machine 171a, the automatic ticket issuing machine 171b, and the automatic ticket issuing machine 171c.

  The lane facility 190 is a facility installed in the lane on the exit side of the toll road at the toll gate. Specifically, the lane equipment 190a includes an automatic toll receiver 191a, a monitoring camera 192a, an IP phone 193a, an entry detection device, a vehicle number recognition device, a start detection device, and the like (not shown). The automatic toll collector 191a is a machine that automatically collects tolls from a driver of a vehicle passing through a toll lane. Functions and operations of the monitoring camera 192a, the IP phone 193a, the approach detection device, the vehicle number recognition device, and the start detection device are the same as the monitoring camera 172, the IP phone 173, the entry detection device, the vehicle number recognition device of the lane facility 170, And since it is the function and operation | movement similar to a start detection apparatus, the detailed description is abbreviate | omitted. The lane facility 190a is connected to the toll gate terminal 150a as described above. The automatic toll collector 191a, the monitoring camera 192a, the approach detection device, the vehicle number recognition device, and the start detection device of the lane facility 190a are the "information collecting means for collecting detailed information about the lane" in the present invention. It may be an example. The IP telephone 193a may be an example of “calling means for a driver of a vehicle passing through a lane to talk to a supervisor” in the invention of the tree.

  The lane facilities 190b and c other than the lane facility 190a also have the same components as the components of the lane facility 190a. In the following description, when distinguishing which lane equipment 190 is a constituent element of the lane facility 190, the same subscripts (a, b, c) as the lane equipment 190 having each constituent element are used. Is added to the end of each component to distinguish them. For example, the automatic ticket issuing machine 191a, the automatic ticket issuing machine 191b, and the automatic ticket issuing machine 191c are components of the lane equipment 190a, the lane equipment 190b, and the lane equipment 190c, respectively.

  Further, in the following description, the function and operation of a component that is not given a subscript indicates the function and operation of any component that is assigned the same reference numeral. For example, the functions and operations described in the automatic ticket issuing machine 191 indicate the functions and operations of the automatic ticket issuing machine 191a, the automatic ticket issuing machine 191b, and the automatic ticket issuing machine 191c.

  In the monitoring business support system 100 configured as described above, the lane facility 170 detects data by the use detection device, data indicating the usage status of the automatic ticket issuing machine, data indicating the video photographed in real time by the monitoring camera 172, and an entry detection device. Data indicating the size of the received vehicle, data indicating the number plate recognized by the vehicle number recognition device, data indicating that the vehicle has started by the start detection device, etc. Send.

  Similarly, the lane equipment 190 includes data indicating the usage status of the automatic toll collector 191, data indicating the video captured in real time by the monitoring camera 192, data indicating the size of the vehicle detected by the approach detection device, Data indicating the mark of the license plate recognized by the vehicle number recognition device, data indicating that the vehicle has been started by the start detection device, and the like are transmitted to the toll terminal 150.

  When there is a monitor at the toll gate, the toll terminal 150 operates in a monitoring mode for causing at least the lane of the toll gate to be monitored by the monitor at this toll gate. On the other hand, when there is no monitor at the toll gate, the toll terminal 150 operates in a remote monitoring mode for monitoring the lane of this toll gate by a monitor at the monitoring center.

  When the toll terminal 150 is operating in the monitoring mode, when receiving data transmitted from the lane facility 170 and the lane facility 190, the toll terminal 150 outputs the data to the touch screen 151. In this way, detailed information on the selected lane is displayed on the touch screen 151.

  On the other hand, when the toll terminal 150 is operating in the remote monitoring mode, when receiving the data transmitted from the lane facility 170 and the lane facility 190, the detailed information of each lane indicated by the received data is simplified. The data indicating the simple information is transmitted to the aggregation monitoring server 110.

  When the aggregation monitoring server 110 receives the data transmitted from the toll gate terminal 150, the aggregation monitoring server 110 outputs data indicating simple information of each lane to the touch screen 111. In this way, simple information on each lane is displayed on the touch screen 111 in an aggregated manner.

  When one lane is selected by tapping the simple information on any lane among the simple information on each lane displayed on the touch screen 111, the aggregation monitoring server 110 is selected. Selects one lane monitoring server 130 capable of performing lane monitoring processing. Here, the lane monitoring server 130 can perform processing for simultaneously monitoring lane information up to n lanes. In this example, it is assumed that the lane monitoring server 130 can perform processing for simultaneously monitoring information on lanes up to two lanes. Therefore, the aggregate monitoring server 110 selects the lane monitoring server 130 that is not performing processing for simultaneously monitoring two lanes.

  Then, the aggregation monitoring server 110 sends the data indicating the selected lane monitoring server 130 and the lane selected by the supervisor to the toll terminal 150 that is the transmission source of the data indicating the simple information of the selected lane. Send.

  Then, when the toll gate terminal 150 receives the data transmitted from the central monitoring server 110, the lane monitoring selected by the central monitoring server 111 is the data indicating the detailed information of the lane selected by the monitoring center supervisor. Send to server 130.

  When the lane monitoring server 130 receives the data transmitted from the toll terminal 150, the lane monitoring server 130 outputs data indicating detailed lane information to the touch screen 131. In this way, detailed information on the lane selected by the monitor at the monitoring center is displayed on the touch screen 131.

  Further, when the IP telephone 173 is called by the driver, the lane facility 170 transmits data indicating a call request for a call to the toll terminal 150. Similarly, when the IP telephone 193 is called by the driver, the lane equipment 190 transmits data indicating a call request for a call to the toll terminal 150.

  When the toll gate terminal 150 is operating in the monitoring mode, when receiving data indicating a call request transmitted from the lane facility 170, the toll terminal 150 performs call control on the IP telephone 152. On the other hand, when the toll terminal 150 is operating in the remote monitoring mode, when data indicating a call request is received from the lane facility 170 or the lane facility 190, data indicating that the call is requested is aggregated and monitored. Send to server 110.

  When the aggregation monitoring server 110 receives data indicating that the call is requested from the toll terminal 150, the aggregation monitoring server 110 selects one lane monitoring server 130 that can perform the lane monitoring process. Then, the aggregation monitoring server 110 transmits data indicating the selected lane monitoring server 130 to the toll gate terminal 150.

  When receiving the data indicating the selected lane monitoring server 130 from the centralized monitoring server 110, the toll gate terminal 150 transmits data indicating the call request to the lane monitoring server 130 indicated by the received data. When the lane monitoring server 130 receives data indicating a call request from the toll terminal 150, the lane monitoring server 130 controls the IP telephone 132 to make a call.

  In addition, the aggregation monitoring server 110 receives another data from the toll gate terminal 150, and when another failure occurs in the lane monitoring server 130 that performs the monitoring process, the lane monitoring server 130 that can perform the lane monitoring process. Reselect. Then, the aggregation monitoring server 110 transmits data indicating the reselected lane monitoring server 130 to the toll gate terminal 150 that has transmitted the data to the lane monitoring server 130 in which the failure has occurred. When the toll terminal 150 receives data indicating the reselected lane monitoring server 130 from the centralized monitoring server 110, the toll gate terminal 150 converts the data transmitted to the lane monitoring server 130 in which the failure has occurred to the reselected lane monitoring server 130. Send to.

  Further, when the toll terminal 150 operates in the remote monitoring mode and a failure occurs in communication with the centralized monitoring server 110, the toll terminal 150 operates by switching the operation mode to the monitoring mode. Further, the toll terminal 150 operates as the lane monitoring server 130 when all lanes of the toll gate where the toll terminal 150 is installed are closed. Further, of the lane monitoring servers 130, one lane monitoring server 130 that is not performing lane monitoring processing operates as the aggregation monitoring server 110 when a failure occurs in the aggregation monitoring server 110.

  In the present embodiment, the configuration in which one tollgate terminal 150 is installed at each tollgate is described for the purpose of preventing the explanation from becoming complicated. However, each tollgate has a plurality of tollgate terminals. 150 may be installed.

  FIG. 2 shows an example of a block configuration of the aggregation monitoring server 110. The aggregate monitoring server 110 includes a lane number data receiving unit 112, a failure data receiving unit 113, a simplified data receiving unit 114, a simplified data output unit 115, a selected data input receiving unit 116, a device selecting unit 117, a selected data transmitting unit 118, a call A notification data reception unit 119, a failure data transmission unit 120, and an operation mode data reception unit 121 are included. The function and operation of each component will be described below.

  The lane number data receiving unit 112 receives data indicating the number of lanes being monitored from each lane monitoring server 130 at regular intervals. Specifically, each time the processing number data receiving unit 112 receives data indicating the number of lanes that are being monitored from each lane monitoring server 130, the processing number data receiving unit 112 sends the data to the device selection unit 117 and the failure data transmission unit 120. send.

  The failure data receiving unit 113 receives data indicating the partner toll terminal 150 that was communicating when the failure occurred from the lane monitoring server 130. Specifically, when the failure data receiving unit 113 receives data indicating the partner toll gate terminal 150 that was communicating when the failure occurred from the lane monitoring server 130, the lane monitoring server 130 that is the transmission source of this data. Is sent to the device selection unit 117. In addition, the failure data reception unit 113 sends the received data to the selection data transmission unit 118.

  The simplified data receiving unit 114 receives data indicating simple information about each lane from each toll gate terminal 150. Specifically, when the simplified data receiving unit 114 receives data indicating simplified information about each lane from each toll gate terminal 150, the simplified data receiving unit 114 sends the data to the simplified data output unit 115.

  The simplified data output unit 115 is configured to display simplified information about each lane indicated by each data received by the simplified data receiving unit 114 from each toll terminal 150 on the touch screen 131 so that the simplified information about each lane is displayed. Data indicating the information is output to the touch screen 111. Specifically, when the simplified data output unit 115 receives data indicating simple information about each lane from the simplified data receiving unit 114, the simplified data output unit 115 outputs the data to the touch screen 111.

  The selection data input reception unit 116, when the monitoring person selects a lane on which detailed information is to be displayed by tapping the lane whose information is displayed on the touch screen 111, the selected lane is displayed. The input of the data shown is accepted. Specifically, when the selection data input receiving unit 116 receives an input of data indicating the selected lane from the touch screen 111, the selection data input receiving unit 116 sends data indicating that to the device selection unit 117. In addition, the selection data input receiving unit 116 sends the data received from the touch screen 111 to the selection data transmitting unit 118.

  When the selection data input reception unit 116 receives data input, the device selection unit 117 does not perform a process of displaying detailed information regarding the two lanes on the touch screen 131 in each lane monitoring server 130. Lane monitoring server 130 is selected. Specifically, the device selection unit 117 receives data indicating the number of lanes that are being monitored from the lane number data reception unit 112 at regular intervals. When the device selection unit 117 receives data indicating that the input has been received from the touch screen 111 from the selection data input reception unit 116, each lane monitoring is performed based on the latest data received from the lane number data reception unit 112. Among the servers 130, one lane monitoring server 130 that has not performed the process of displaying detailed information regarding the two lanes on the touch screen 131 is selected. Then, the device selection unit 117 sends data indicating the selected lane monitoring server 130 to the selection data transmission unit 118.

  In addition, when the call notification data receiving unit 119 receives data, the device selection unit 117 does not perform a process in which the monitoring staff calls the two drivers by the IP telephone 132 in each lane monitoring server 130. The lane monitoring server 130 is selected. Specifically, the device selection unit 117 receives data indicating the number of lanes that are being monitored from the lane number data reception unit 112 at regular intervals. Then, when the device selection unit 117 receives data indicating that the data has been received from the call notification data reception unit 119, the device selection unit 117 determines, based on the latest data received from the lane number data reception unit 112, of each lane monitoring server 130. , The IP telephone 132 selects one lane monitoring server 130 in which the monitor does not perform a process of talking with the two drivers. Then, the device selection unit 117 sends data indicating the selected lane monitoring server 130 to the selection data transmission unit 118.

  In addition, when a failure occurs in the lane monitoring server 130, the device selection unit 117 selects the lane monitoring server 130 that has not performed the monitoring process for two lanes among the other lane monitoring servers 130. Specifically, the device selection unit 117 receives data indicating the number of lanes that are being monitored from the lane number data reception unit 112 at regular intervals. When the device selection unit 117 receives the data indicating the lane monitoring server 130 from the failure data reception unit 113, the device selection unit 117 receives the data received from the failure data reception unit 113 based on the latest data received from the lane number data reception unit 112. Among the other lane monitoring servers 130 other than the lane monitoring server 130 indicated by (2), the lane monitoring server 130 that is not performing the two-lane monitoring process is selected. Then, the device selection unit 117 sends data indicating the selected lane monitoring server 130 to the selection data transmission unit 118.

  The selection data transmission unit 118 receives the data received by the selection data input reception unit 116 and the data indicating the lane monitoring server 130 selected by the device selection unit 117, and the data received by the selection data input reception unit 116. Is transmitted to the toll gate terminal 150 that is the transmission source of the information related to the lane indicated by. Specifically, the selection data transmission unit 118 receives data indicating the lane selected by the monitoring person from the selection data input reception unit 116 and receives data indicating the selected lane monitoring server 130 from the device selection unit 117. Each of these data is transmitted to the toll gate terminal 150 that is the transmission source of the simple information of the lane selected by the monitor.

  The selection data transmission unit 118 also selects the lane monitoring server selected by the device selection unit 117 when the device selection unit 117 selects one lane monitoring server 130 in which the monitor does not perform processing for talking with two drivers. Only data indicating 130 is transmitted to the toll gate terminal 150 that is the transmission source of the data received by the call notification data receiving unit 119. Specifically, when the selection data transmission unit 118 receives data indicating the lane monitoring server 130 from the device selection unit 117 and receives data indicating the toll gate terminal 150 from the selection data transmission unit 118, the selection data transmission unit 118 receives the data from the device selection unit 117. The received data is transmitted to the toll gate terminal 150 indicated by the data received from the selected data transmission unit 118.

  In addition, when the device selection unit 117 reselects the lane monitoring server 130, the selection data transmission unit 118 transmits the data indicating the lane monitoring server 130 reselected by the device selection unit 117 to the lane monitoring server 130 in which the failure has occurred. It transmits to the toll gate terminal 150 that was communicating. Specifically, when the selection data transmission unit 118 receives data indicating the lane monitoring server 130 from the device selection unit 117 and receives data indicating the toll gate terminal 150 from the failure data reception unit 113, the selection data transmission unit 118 receives the data from the device selection unit 117. The received data is transmitted to the toll gate terminal 150 indicated by the data received from the failure data receiving unit 113.

  The call notification data receiving unit 119 receives from the toll terminal 150 data indicating that a call is requested. Specifically, when data indicating that a call is requested is received from toll terminal 150, data indicating that is sent to device selection unit 117. In addition, the call notification data receiving unit 119 transmits data indicating the toll gate terminal 150 that is the transmission source of the received data to the selection data transmitting unit 118.

  When a failure occurs in the own device, the failure data transmission unit 120 transmits data indicating that to one lane monitoring server 130 that is not performing lane monitoring processing among the lane monitoring servers 130. Specifically, the failure data receiving unit 120 receives data indicating the number of lanes that each lane monitoring server 130 is monitoring from the lane number data receiving unit 112 at regular intervals. Then, when a failure occurs in the aggregation monitoring server 110, the failure data transmission unit 120 does not perform lane monitoring processing based on the data received from the lane number data reception unit 112. To the lane monitoring server 130 of the vehicle.

  FIG. 3 shows an example of a block configuration of the lane monitoring server 130. The lane monitoring server 130 includes a detailed data reception unit 133, a call request data reception unit 135, a call control unit 136, a lane number data transmission unit 137, a failure data transmission unit 138, a failure data reception unit 139, and an operation mode switching unit 140. Have. The function and operation of each component will be described below.

  The detailed data receiving unit 133 receives data indicating detailed information regarding the lane from the toll gate terminal 150. Specifically, when the detailed data receiving unit 133 receives data indicating detailed information about the lane from the toll gate terminal 150, the detailed data receiving unit 133 sends the data to the detailed data output unit 134.

  The detailed data output unit 134 outputs data indicating detailed information regarding the lane to the touch screen 131 so that detailed information regarding the lane indicated by the data received by the detailed data receiving unit 133 is displayed on the touch screen 131. Specifically, when the detailed data output unit 134 receives data indicating detailed information regarding the lane from the detailed data receiving unit 133, the detailed data output unit 134 outputs the data to the touch screen 131. Further, the detailed data output unit 134 transmits data indicating the number of lanes displaying detailed information to the lane number data transmission unit 137 at regular intervals.

  The call request data receiving unit 135 receives data indicating a call request from the toll gate terminal 150. Specifically, when the call request data receiving unit 135 receives data indicating the call request from the toll terminal 150, the call request data receiving unit 135 sends the data to the call control unit 136.

  When the call request data receiving unit 135 receives data, the call control unit 136 controls the IP telephone 132 for calling. Specifically, when the call control unit 136 receives data indicating a call request from the call request data receiving unit 135, the call control unit 136 controls the IP telephone 132. In addition, the call control unit 136 transmits data indicating the number of drivers in a call to the lane number data transmission unit 137 at regular intervals.

  The lane number data transmission unit 137 transmits data indicating the number of lanes on which the monitoring process is performed to the aggregation monitoring server 110 at regular intervals. Specifically, the lane number data output unit 134 receives data indicating the number of lanes displaying detailed information from the detailed data output unit 134 at regular intervals. The lane number data output unit 134 receives data indicating the number of drivers in a call from the call control unit 136 at regular intervals. The lane number data transmission unit 137 calculates the number of lanes that are being monitored based on the data received from the detailed data output unit 134 and the call control unit 136, and aggregates and monitors the data indicating the calculated lane number It is transmitted to the server 110 at regular intervals.

  When a failure occurs in the own device, the failure data transmission unit 138 transmits data indicating the toll gate terminal 150 communicating with the own device to the aggregation monitoring server 110.

  The failure data receiving unit 139 receives data indicating that a failure has occurred in the aggregation monitoring server 110 from the aggregation monitoring server 110. Specifically, when the failure data reception unit 139 receives data indicating that a failure has occurred in the aggregation monitoring server 110 from the aggregation monitoring server 110, the failure data reception unit 139 sends the data to the operation mode switching unit 140.

  The operation mode switching unit 140 switches the operation mode of the own device. Specifically, when the operation mode switching unit 140 receives from the failure data receiving unit 139 that a failure has occurred in the aggregation monitoring server 110, the operation mode switching unit 140 switches the operation mode so that the own apparatus operates as the aggregation monitoring server 110.

  FIG. 4 shows an example of a block configuration of the toll gate terminal 150. The toll gate terminal 150 includes a collected data receiving unit 153, an information simplifying unit 154, a simplified data transmitting unit 155, a selection data receiving unit 156, a detailed data transmitting unit 157, a detailed data output unit 158, a call request data receiving unit 159, a call notification It has a data transmission unit 160, a call request data transmission unit 161, a call control unit 162, a toll gate data input reception unit 163, and an operation mode switching unit 164. The function and operation of each component will be described below.

  The collected data receiving unit 153 receives data indicating detailed information on the collected lanes from the lane facility 170 and the lane facility 190. Specifically, the collected data receiving unit 153 receives data indicating the operation mode of the own device from the operation mode switching unit 164. When the collected data receiving unit 153 receives data indicating detailed information about the collected lane from the lane facility 170 and the lane facility 190, the operation mode indicated by the data received from the operation mode switching unit 164 is the remote monitoring mode. In this case, the data received from the lane facility 170 and the lane facility 190 is sent to the information simplification unit 154. Further, when the collected data receiving unit 153 receives data indicating the lane selected by the supervisor from the selected data receiving unit 156, the collected data receiving unit 153 receives the data received from the lane facility 170 and the lane facility 190 from the selected data receiving unit 156. The data received from the lane facility 170 or the lane facility 190 of the selected lane indicated by the received data is sent to the detailed data transmission unit 157. In addition, when the operation mode indicated by the data received from the operation mode switching unit 164 is the monitoring mode, the collected data receiving unit 153 sends the data received from the lane facility 170 and the lane facility 190 to the detailed data output unit 158.

  The information simplification unit 154 simplifies detailed information regarding the lane indicated by the data received by the collected data reception unit 153. Specifically, when the information simplifying unit 154 receives data indicating detailed information about the lane from the collected data receiving unit 153, the information simplifying unit 154 simplifies the detailed information regarding the lane indicated by the data. Then, the information simplification unit 154 sends data indicating information regarding the simplified lane to the simplified data transmission unit 155.

  The simplified data transmission unit 155 transmits data indicating information on the lane simplified by the information simplifying unit 154 to the aggregation monitoring server 110. Specifically, when the simplified data transmission unit 155 receives the simplified data regarding the lane from the information simplifying unit 154, the simplified data transmission unit 155 transmits the data to the aggregation monitoring server 110. Further, when the simplified data transmission unit 155 can no longer transmit data to the aggregation monitoring server 110, the simplified data transmission unit 155 transmits data indicating that fact to the operation mode switching unit 164.

  The selection data receiving unit 156 receives data indicating the selected lane and data indicating the selected lane monitoring server 130 from the aggregate monitoring server 110. Specifically, when the selection data receiving unit 156 receives data indicating the selected lane and data indicating the selected lane monitoring server 130 from the centralized monitoring server 110, the selection data receiving unit 156 receives data indicating the selected lane. The data indicating the selected lane monitoring server 130 is transmitted to the detailed data transmission unit 157 and the call request data transmission unit 161 while being transmitted to the collected data reception unit 153. In addition, when the selected data receiving unit 156 receives data indicating the reselected lane monitoring server 130 from the centralized monitoring server 110, the selected data receiving unit 156 transmits the data to the detailed data transmitting unit 157 and the call request data transmitting unit 161.

  The detailed data transmission unit 157 is the data received by the selection data reception unit 156 that indicates detailed information regarding the lane indicated by the data received by the selection data reception unit 156 among the data received by the collected data reception unit 153 To the selected lane monitoring server 130 indicated by. Specifically, when the detailed data transmission unit 157 receives data indicating detailed information about the lane from the collected data reception unit 153, the detailed data transmission unit 157 receives the data from the lane monitoring server 130 indicated by the data received from the selection data reception unit 156. Send to. Further, when the detailed data transmission unit 157 receives data indicating the reselected lane monitoring server 130 from the selection data reception unit 156, the detailed data transmission unit 157 receives data that could not be normally transmitted from the selection data reception unit 156. To the reselected lane monitoring server 130 indicated by the data.

  The detailed data output unit 158 displays the detailed information about the lane indicated by the data received by the collected data receiving unit 153 on the touch screen 151 when there is a monitor at the toll booth where the device is installed. Data indicating detailed information regarding the lane is output to the touch screen 151. Specifically, when the detailed data output unit 158 receives data indicating detailed information about the lane from the collected data receiving unit 153, the detailed data output unit 158 outputs the data to the touch screen 151.

  The call request data receiving unit 159 receives data indicating a call request for a call from the IP telephone 173 or the IP telephone 193. Specifically, the call request data receiving unit 159 receives data indicating the operation mode of the own device from the operation mode switching unit 164. When the call request data receiving unit 159 receives data indicating a call request from the IP telephone set 173 or the IP telephone set 193, the call request data is received when the operation mode indicated by the data received from the operation mode switching unit 164 is the remote monitoring mode. Is sent to the call notification data transmission unit 160, and the data received from the IP telephone set 173 or IP telephone 193 is sent to the call request data transmission unit 161. In addition, when the operation mode indicated by the data received from the operation mode switching unit 164 is the monitoring mode, the call request data reception unit 159 sends the data received from the IP telephone 173 or the IP telephone 193 to the call control unit 162.

  When the call request data receiving unit 159 receives data, the call notification data transmitting unit 160 transmits data for notifying that a call is requested to the aggregation monitoring server 110. Specifically, when the call notification data transmission unit 160 receives data notifying that the call request data has been received from the call request data reception unit 159, the call notification data transmission unit 160 transmits the data to the aggregation monitoring server 110. In addition, when it becomes impossible to transmit data to the aggregation monitoring server 110, the call notification data transmission unit 160 transmits data indicating that fact to the operation mode switching unit 164.

  When the selection data receiving unit 156 receives data indicating the selected lane monitoring server 130, the call request data transmission unit 161 receives the data received by the call request data reception unit 159 and receives the data received by the selection data reception unit 156. Is transmitted to the lane monitoring server 130 indicated by. Specifically, the call request data transmission unit 161 receives data indicating a call request from the call request data reception unit 159. Then, when the call request data transmission unit 161 receives data indicating the selected lane monitoring server 130 from the selection data receiving unit 156, the call request data transmitting unit 161 receives the data from the call request data receiving unit 159 to the lane monitoring server 130 indicated by the data. Send data.

  When the call request data receiving unit 159 receives data indicating a call request when there is a monitor at the toll gate where the own device is installed, the call control unit 162 performs call control on the IP telephone 152. Specifically, when receiving data indicating a call request from call request data receiving unit 159, call control unit 162 performs call control on IP telephone 152.

  The toll gate data input receiving unit 163 receives input of data relating to the state of the toll gate. Specifically, the toll gate data input receiving unit 163 receives input of data indicating that there is a monitor at the toll gate or that there is no more monitor from the toll gate from the touch screen 151. The toll gate data input receiving unit 163 receives input of data indicating that all lanes of the toll gate are closed from the touch screen 151. Then, the toll gate data input receiving unit 163 sends the data received from the touch screen 151 to the operation mode switching unit 164.

  The operation mode switching unit 164 switches the operation mode of the own device. Specifically, when the operation mode switching unit 164 receives data indicating that there is a monitor at the toll gate from the toll gate data input receiving unit 163, the operation mode switching unit 164 switches the operation mode of the own device to the monitoring mode. In addition, when the operation mode switching unit 164 receives data indicating that there are no more monitors from the toll gate from the toll gate data input receiving unit 163, the operation mode switching unit 164 switches the operation mode of the own device to the remote monitoring mode. When the operation mode switching unit 164 receives data indicating that data cannot be transmitted to the aggregation monitoring server 110 from the simplified data transmission unit 155 or the call notification data transmission unit 160, the operation mode switching unit 164 changes the operation mode of the own device. Switch to monitoring mode. When the operation mode switching unit 164 receives data indicating that all lanes of the toll gate are closed from the toll gate data input receiving unit 163, the operation mode switching unit 164 switches the operation mode so that the own device operates as the lane monitoring server 130.

  FIG. 5 shows an example of an operation sequence of the aggregation monitoring server 110, the lane monitoring server 130, and the toll gate terminal 150. It is assumed that the toll gate terminal 150 is operating in the remote monitoring mode.

  First, the collected data receiving unit 153 of the toll gate terminal 150 receives data indicating detailed information about the collected lanes from the lane facility 170 and the lane facility 190 (S101). For example, the collected data receiving unit 153 indicates data indicating the usage status of the automatic ticket issuing machine 171, data indicating video captured in real time by the monitoring camera 172, and the size of the vehicle detected by the approach detection device. Data, data indicating the number plate mark recognized by the vehicle number recognition device, data indicating that the vehicle has started by the start detection device, and the like are received from the lane facility 170. The collected data receiving unit 153 includes data indicating the usage status of the automatic toll collector 191 and data indicating video captured in real time by the monitoring camera 192, as well as an entry detection device, a vehicle number recognition device, and a start detection device. Data similar to the data collected by the above is received from the lane facility 190.

  Then, the information simplification unit 154 of the toll gate terminal 150 simplifies detailed information regarding the lane indicated by the data received by the collected data reception unit 153 (S102). For example, the information simplification unit 154 compresses video captured in real time by the monitoring camera 172, or reduces the number of colors, resolution, and frame rate of the video. Further, the information simplification unit 154 uses information on the usage status of the automatic ticket issuing machine 171, information on the usage status of the automatic toll collector 191, information on the size of the vehicle detected by the approach detection device, and the vehicle number recognition device. Summarize each piece of information on the information on the recognized license plate.

  Then, the simplified data transmission unit 155 of the toll gate terminal 150 transmits data indicating information on the lane simplified by the information simplifying unit 154 to the aggregation monitoring server 110 (S103). In this way, the simplified data receiving unit 114 of the aggregation monitoring server 110 receives data indicating simple information about each lane from each toll terminal 150.

  Then, the simplified data output unit 115 of the aggregation monitoring server 110 aggregates and displays simple information on each lane indicated by each data received from each toll terminal 150 by the simplified data receiving unit 114 on the touch screen 131. Accordingly, data indicating simple information regarding each lane is output to the touch screen 111 (S104). In this way, on the touch screen 111, for example, simple information of each lane as shown in FIG. 7 is displayed as a list.

  When selecting a desired lane for which detailed information is to be displayed while viewing the simple information of each lane displayed in a list, the monitoring person taps the simple information of the lane. When a desired lane is selected in this way, the selection data input receiving unit 116 of the lane monitoring server 110 receives an input of data indicating the selected lane (S105).

  And the apparatus selection part 117 of the lane monitoring server 110 is one lane monitoring server which is not performing the monitoring process of 2 lanes in each lane monitoring server 130, when the selection data input reception part 116 receives the input of data. 130 is selected (S106).

  The selection data transmission unit 118 of the lane monitoring server 110 receives the data received by the selection data input reception unit 116 and the data indicating the lane monitoring server 130 selected by the device selection unit 117 as a selection data input reception unit. 116 transmits the information about the lane indicated by the received data to the toll gate terminal 150 that is the transmission source (S107). In this way, the selection data receiving unit 156 of the toll gate terminal 150 receives data indicating the selected lane and data indicating the selected lane monitoring server 130 from the centralized monitoring server 110.

  Then, the detailed data transmission unit 157 of the toll gate terminal 150 converts the data indicating detailed information regarding the lane indicated by the data received by the selection data reception unit 156 out of the data received by the collected data reception unit 153 into the selection data. The receiving unit 156 transmits the selected lane monitoring server 130 indicated by the received data (S108). In this way, the detailed data receiving unit 133 of the lane monitoring server 130 receives data indicating detailed information regarding the lane from the toll gate terminal 150.

  Then, the detailed data output unit 134 of the lane monitoring server 130 touches the data indicating the detailed information about the lane in order to display the detailed information about the lane indicated by the data received by the detailed data receiving unit 133 on the touch screen 131. The data is output to the screen 131 (S109). In this way, detailed information on the selected lane as shown in FIG. 8 or FIG. 9 is displayed on the touch screen 111, for example.

  FIG. 5 shows another example of the operation sequence of the aggregation monitoring server 110, the lane monitoring server 130, and the toll gate terminal 150. As in the above example, it is assumed that the toll gate terminal 150 is operating in the remote monitoring mode.

  First, the call request data receiving unit 159 of the toll gate terminal 150 receives data indicating a call request for a call from the IP telephone 173 or the IP telephone 193 (S201). Then, the call notification data transmission unit 160 of the toll gate terminal 150 transmits data notifying that the call is requested to the centralized monitoring server 110 (S202). In this way, the call notification data receiving unit 119 of the aggregation monitoring server 110 receives data from the toll gate terminal 150 to notify that a call is requested.

  Then, when the call notification data receiving unit 119 receives data, the device selection unit 117 of the lane monitoring server 110 selects one lane monitoring server 130 that does not perform the monitoring process for two lanes among the lane monitoring servers 130. Select (S203).

  Then, the selection data transmission unit 118 of the lane monitoring server 110 transmits data indicating the lane monitoring server 130 selected by the device selection unit 117 to the toll terminal 150 that is the transmission source of the data received by the call notification data reception unit 119. (S204). In this way, the selection data receiving unit 156 of the toll gate terminal 150 receives data indicating the selected lane monitoring server 130 from the aggregation monitoring server 110.

  Then, when the selection data reception unit 156 receives data indicating the selected lane monitoring server 130, the call request data transmission unit 161 of the toll gate terminal 150 converts the data received by the call request data reception unit 159 into the selection data. The receiving unit 156 transmits to the lane monitoring server 130 indicated by the received data (S205). In this way, the call request data receiving unit 135 of the lane monitoring server 130 receives data indicating the call request from the toll terminal 150.

  Then, the call control unit 136 of the lane monitoring server 130 controls the IP telephone 132 when the call request data receiving unit 135 receives the data. In this way, the IP telephone 132 calls and the supervisor is called.

  As described above, the monitoring business support system 100 combines a device for centrally monitoring information on all lanes at a plurality of tollgates and a plurality of devices for individually monitoring a plurality of lanes. By using the system, it is possible to monitor a plurality of lanes at the same time and to respond to calls from a plurality of drivers at the same time while collectively monitoring information on all lanes.

  Further, in the monitoring work support system 100, the detailed information of the lane selected by the monitoring person is processed by the lane monitoring server 130 different from the centralized monitoring server 110, so that each device used in the system is processed. It is possible to make a system with high cost performance by efficiently utilizing hardware and the like.

  In the monitoring work support system 100, the monitoring process based on the detailed information for each lane is assigned to the plurality of lane monitoring servers 130 each time, so that the monitoring staff has a high priority by himself / herself. You can select the lane and perform the monitoring work.

  In addition, even if the number of lanes to be monitored increases, it is possible not only to collect and display simple information on all lanes, but also to display individual lane information without sacrificing visibility. A sufficient amount of information can be displayed.

  In the monitoring service support system 100, even if a failure occurs in the lane monitoring server 130 that performs the monitoring process, the centralized monitoring server 110 reselects the other lane monitoring server 130, so that the reselected other The lane monitoring server 130 can continue the monitoring process. In the monitoring business support system 100, even if a communication failure occurs between the centralized monitoring server 110 and the toll gate terminal 150, the toll gate terminal 150 can perform monitoring processing on its own terminal. In the monitoring work support system 100, even if a failure occurs in the central monitoring server 110, one lane monitoring server 130 that is not performing the monitoring process functions as the central monitoring server. As described above, the monitoring service support system 100 can continue the service for monitoring the lane even if various failures occur.

  In the monitoring business support system 100, the toll gate terminal 150 installed in the toll gate where all lanes are closed functions as the lane monitoring server 130, so that resources can be used effectively.

  FIG. 10 shows an example of a hardware configuration when the aggregation monitoring server 110, the lane monitoring server 130, and the toll gate terminal 150 are each configured by an electronic information processing device such as a computer. The aggregation monitoring server 110, the lane monitoring server 130, and the toll gate terminal 150 include a CPU (Central Processing Unit) peripheral part, an input / output part, and a legacy input / output part. The CPU peripheral section includes a CPU 902, a RAM (Random Access Memory) 903, a graphic controller 904, and a display device 905 that are connected to each other by a host controller 901. The input / output unit includes a communication interface 907, a hard disk drive 908, and a CD-ROM (Compact Disk Read Only Memory) drive 909 connected to the host controller 901 by the input / output controller 906. The legacy input / output unit includes a read only memory (ROM) 910, a flexible disk drive 911, and an input / output chip 912 that are connected to the input / output controller 906.

  The host controller 901 connects the RAM 903, the CPU 902 that accesses the RAM 903 at a high transfer rate, and the graphic controller 904. The CPU 902 operates based on programs stored in the ROM 910 and the RAM 903 to control each unit. The graphic controller 904 acquires image data generated by the CPU 902 or the like on a frame buffer provided in the RAM 903 and displays the image data on the display device 905. Instead of this, the graphic controller 904 may include a frame buffer for storing image data generated by the CPU 902 or the like.

  The input / output controller 906 connects the host controller 901 to the hard disk drive 908, the communication interface 907, and the CD-ROM drive 909, which are relatively high-speed input / output devices. The hard disk drive 908 stores programs and data used by the CPU 902. The communication interface 907 is connected to the network communication device 991 to transmit / receive programs or data. The CD-ROM drive 909 reads a program or data from the CD-ROM 992 and provides it to the hard disk drive 908 and the communication interface 907 via the RAM 903.

  The input / output controller 906 is connected to a ROM 910, a flexible disk drive 911, and a relatively low-speed input / output device such as an input / output chip 912. The ROM 910 is a boot program that is executed when the aggregation monitoring server 110, the lane monitoring server 130, and the toll terminal 150 are started up, or a program that depends on the hardware of the aggregation monitoring server 110, the lane monitoring server 130, and the toll terminal 150 Etc. are stored. The flexible disk drive 911 reads a program or data from the flexible disk 993 and provides it to the hard disk drive 908 and the communication interface 907 via the RAM 903. The input / output chip 912 connects various input / output devices via the flexible disk drive 911 or a parallel port, a serial port, a keyboard port, a mouse port, and the like.

  A program executed by the CPU 902 is stored in a recording medium such as a flexible disk 993, a CD-ROM 992, or an IC (Integrated Circuit) card and provided by a user. The program stored in the recording medium may be compressed or uncompressed. The program is installed in the hard disk drive 908 from the recording medium, read into the RAM 903, and executed by the CPU 902. The program executed by the CPU 902 includes the intensive monitoring server 110, the lane number data receiving unit 112, the obstacle data receiving unit 113, the simplified data receiving unit 114, the simplified data output unit 115, which are described with reference to FIGS. The lane monitoring server 130 is made to function as the selection data input reception unit 116, the device selection unit 117, the selection data transmission unit 118, the call notification data reception unit 119, the failure data transmission unit 120, and the operation mode data reception unit 121. The detailed data receiving unit 133, the call request data receiving unit 135, the call control unit 136, the lane number data transmitting unit 137, the fault data transmitting unit 138, the fault data receiving unit 139, and the operation mode switching described with reference to FIG. The toll terminal 150 is made to function as the section 140 and receives the collected data described with reference to FIGS. Unit 153, information simplification unit 154, simple data transmission unit 155, selection data reception unit 156, detailed data transmission unit 157, detailed data output unit 158, call request data reception unit 159, call notification data transmission unit 160, call request data transmission Unit 161, call control unit 162, toll gate data input receiving unit 163, and operation mode switching unit 164.

  The program shown above may be stored in an external storage medium. As a storage medium, in addition to a flexible disk 993 and a CD-ROM 992, an optical recording medium such as a DVD (Digital Versatile Disk) or a PD (Phase Disk), a magneto-optical recording medium such as an MD (MiniDisk), a tape medium, and an IC card A semiconductor memory or the like can be used. Further, the monitoring work support system 100 may be provided as a program via a network using a storage medium such as a hard disk or a RAM provided in a server system connected to a dedicated communication network or the Internet as a recording medium.

  As mentioned above, although this invention was demonstrated using embodiment, the technical scope of this invention is not limited to the range as described in the said embodiment. It will be apparent to those skilled in the art that various modifications or improvements can be added to the above embodiment. It is apparent from the description of the scope of claims that embodiments with such changes or improvements can be included in the technical scope of the present invention.

DESCRIPTION OF SYMBOLS 100 Monitoring business support system 110 Aggregate monitoring server 111 Touch screen 130 Lane monitoring server 131 Touch screen 132 IP telephone 150 Toll gate terminal 151 Touch screen 152 IP telephone 170 Lane equipment 171 Traffic ticket automatic issue machine 172 Monitoring camera 173 IP telephone 190 Lane equipment 191 Automatic toll collector 192 Monitoring camera 193 IP telephone 210 Communication line 230 Communication line 250 Communication line 901 Host controller 902 CPU
903 RAM
904 Graphic controller 905 Display device 906 Input / output controller 907 Communication interface 908 Hard disk drive 909 CD-ROM drive 910 ROM
911 Flexible disk drive 912 I / O chip 991 Network communication device 992 CD-ROM
993 Flexible disk

Claims (12)

A monitoring work support system that supports the lane monitoring work of multiple tollgates on a toll road,
A plurality of lane facilities each provided with information collecting means for collecting detailed information on the lanes, which are facilities respectively installed in the lanes of all lanes;
A plurality of tollgate devices that are installed at each tollgate, and are connected in communication with the lane facility installed in the lane of the tollgate;
A device that is installed at a monitoring station different from the toll gate, is in a state where it can be connected to each toll gate device, and is a display for individually displaying detailed information on the lane selected by the monitor A plurality of individually corresponding devices that comprise means and perform a monitoring process of the lane selected by the observer;
A device installed at the monitoring station, comprising communication means connected to each toll gate device and each individual corresponding device, and comprising display means for collecting and displaying simple information on the lanes of all lanes. , A monitoring work support system comprising an aggregation-compatible device that performs simple monitoring processing of all lanes. The toll gate device is
A collection data receiving unit that receives data indicating detailed information about the lane collected by the status collection unit of the lane facility from the lane facility that is connected to the apparatus,
An information simplifying unit that simplifies detailed information about the lane indicated by the data received by the collected data receiving unit;
A simplified data transmission unit for transmitting data indicating information on the lane simplified by the information simplification unit to the aggregation-compatible device;
The aggregation corresponding device is:
Data indicating simple information about the lane, a simple data receiving unit that receives data from each tollgate device,
In order to display the simplified information about each lane indicated by each data received from each tollgate device by the simplified data receiving unit in a concentrated manner on the display means included in the device, The monitoring work support system according to claim 1, further comprising: a simplified data output unit that outputs data indicating information to the display unit. The aggregation corresponding device is:
Selection data for accepting input of data indicating the selected lane when a lane for which detailed information is to be displayed is selected by a monitor from among the lanes whose information is displayed on the display means of the device. An input reception unit;
In the case where the selection data input receiving unit receives data input, among the individual corresponding devices, one individual correspondence that does not perform a process of displaying detailed information about the lane on the display means included in the individual corresponding device A device selection unit for selecting a device;
Transmission of information regarding the lane indicated by the data received by the selection data input receiving unit and data indicating the individual corresponding device selected by the device selection unit and data received by the selection data input receiving unit A selection data transmission unit for transmitting to the original toll gate device,
The toll gate device is
A selection data receiving unit for receiving data indicating the selected lane and data indicating the selected individual corresponding device from the aggregation corresponding device;
Of the data received by the collected data receiving unit, data indicating detailed information about the selected lane indicated by the data received by the selected data receiving unit is indicated by the data received by the selected data receiving unit. A detailed data transmission unit for transmitting to the selected individual corresponding device;
The individually corresponding device is:
A detailed data receiving unit for receiving data indicating detailed information on the selected lane from the toll gate device;
In order to display detailed information on the selected lane indicated by the data received by the detailed data receiving unit on the display means included in the device, data indicating detailed information on the selected lane is displayed. The monitoring work support system according to claim 2, further comprising a detailed data output unit that outputs to the display means. The tollgate device comprises at least display means for displaying detailed information about the lane of the tollgate where the device is installed,
The toll gate device is
When there is a monitor at the toll gate where the device is installed, the lane is displayed in order to display detailed information on the lane indicated by the data received by the collected data receiving unit on the display means provided in the device. A detailed data output unit for outputting data indicating detailed information to the display means;
The information simplification unit of the toll gate device simplifies detailed information on the lane indicated by the data received by the collected data receiving unit when there is no monitor at the toll gate where the toll gate device is installed. The monitoring work support system according to claim 2 or 3. Each lane facility further includes a communication means for a driver of a vehicle passing through the lane in which the facility is installed to communicate with a supervisor.
The toll gate device is
A call request data receiving unit for receiving data indicating a call request for a call from the lane facility connected to the device when a call operation is performed by a driver using the call means of the lane facility When,
When the call request data receiving unit receives data, the call request data receiving unit further includes a call notification data transmitting unit that transmits data notifying that a call is requested to the aggregation-compatible device,
The aggregation corresponding device is:
A call notification data receiving unit for receiving from the toll gate device data indicating that the call is requested;
When the call notification data receiving unit receives the data, the device selection unit of the aggregation-compatible device makes a call with a driver by a call means provided in the individual corresponding device among the individual corresponding devices. Select one individually compatible device that has not been processed,
The selection data transmission unit of the aggregation corresponding device selects the individual corresponding device selected by the device selection unit when the device selection unit selects one individual corresponding device for which the monitor does not perform a process of talking with the driver. The data indicating is transmitted to the toll gate device of the transmission source of the data received by the call notification data receiving unit,
The toll gate device is
When the selected data receiving unit receives data indicating the selected individual corresponding device, the data received by the call request data receiving unit is transmitted to the individual corresponding device indicated by the data received by the selected data receiving unit. The monitoring work support system according to claim 3, further comprising a call request data transmission unit for performing the operation. The individual correspondence device further includes a call means for a monitor to call the driver,
The individually corresponding device is:
A call request data receiving unit for receiving data indicating the call request from the toll gate device;
The monitoring work support system according to claim 5, further comprising: a call control unit that performs call control on a communication unit included in the device when the call request data receiving unit receives data. The toll gate device further includes a calling means for a supervisor to call the driver,
The toll gate device is
When there is a monitor at the toll booth where the device is installed, the call request data receiving unit further includes a call control unit that controls the call means provided in the device when the call request data receiving unit receives the data indicating the call request. The monitoring business support system according to claim 5 or 6. When a failure occurs in the individual corresponding device, the device selection unit of the aggregation corresponding device reselects an individual corresponding device that is not performing lane monitoring processing among the other individual corresponding devices,
When the selection data transmission unit of the aggregation-compatible device reselects another individual corresponding device, a failure has occurred in data indicating another individual corresponding device reselected by the device selection unit Send to the toll gate device that was communicating with the individually supported device
The detailed data transmission unit of the toll gate device, when the selected data receiving unit receives data indicating another individually corresponding device that has been reselected, the data that has been transmitted to the individual corresponding device in which the failure has occurred, The monitoring work support system according to any one of claims 3 to 7, wherein the selection data receiving unit transmits the data to another individually selected device indicated by data received. The detailed data output unit of the toll gate device includes detailed information on a lane indicated by data received by the collected data receiving unit when a failure occurs in communication with the aggregation-compatible device. The monitoring work support system according to any one of claims 4 to 8, wherein data indicating detailed information on the lane is output to the display means for display on the display means. The call control unit of the toll gate device, when a failure occurs in communication with the aggregation-compatible device, when the call request data receiving unit receives data indicating the call request, a call means included in the device The monitoring work support system according to any one of claims 6 to 9, which performs call control. The monitoring business support system according to any one of claims 1 to 10, wherein the toll gate device operates as the individual corresponding device when all lanes of the toll gate where the toll gate device is installed are closed. 12. The device according to claim 1, wherein, when a failure occurs in the aggregation handling device, one individual handling device that does not perform lane monitoring processing among the individual handling devices operates as the aggregation handling device. The monitoring business support system described.