JP2011159072A - Communication apparatus for car sharing, and computer program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a technology of executing a procedure for extending use time so as not to interfere with driving. <P>SOLUTION: A car sharing use extension system includes: a car sharing reservation server provided with a server for accessing a car sharing database that stores car sharing reservation states; and a car navigation provided with a communication means which is mounted on a vehicle to be used for car sharing to ask for extension of use time to the car sharing reservation server. The car navigation includes a touch panel button for asking for the extension of reservation time on a part of an output screen. When the touch panel button is pressed, extension data are transmitted to the car sharing server. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to an information processing apparatus and a computer program necessary for business operation of car sharing.

Users who use a car sharing system in which multiple users use multiple vehicles jointly go to a parking lot where a car for car sharing is secured and use it directly. Utilize a reservation system that will contact you in advance.
In the reservation system, there are a case where a telephone center is called and a reservation is made by conversation, and a case where a bibliographic item is transmitted by data communication and whether or not a service can be received with the reserved content is received.
In the latter case, communication may be performed by a personal computer, or by a mail function or a web browsing function of a mobile phone.

Now, in order to realize a car sharing system that makes it possible to preferentially reserve users who are frequently used, Japanese Patent Laid-Open No. 2009-48357 discloses the following technique.
That is, “the fee calculating unit 11 calculates a usage fee according to the scheduled usage frequency of the next month of the user. The point granting unit 12 gives each user a share point according to the calculated usage fee. The accepting unit 13 accepts a sharing car use reservation request from the user, and the reservation permitting unit 14 specifies the current share point of the user whose use reservation request is accepted by the request accepting unit 13 from the customer information storage unit 18. The higher the specified share point, the more preferential permission is granted for sharing car use. "

Further, in order to realize a car sharing system in which a plurality of users jointly use a plurality of vehicles instead of a single vehicle, Japanese Patent Application Laid-Open No. 2009-193342 discloses the following technology. .
That is, “learning information storage means for storing learning information collected by the in-vehicle navigation device for each user”, the in-vehicle navigation device authenticates the user when the user uses the vehicle, and is specified by the user authentication. The learning information on the user stored in the learning information storage means is acquired using the user ID, and information is provided based on the acquired learning information.

JP 2009-48357 A JP 2009-193342 A

Now, let's say that you started driving a car by car sharing, but there was a situation where it was difficult to return the car at the scheduled time due to prolonged errands or being caught in traffic.
In such a situation, it is necessary to make a reservation in the same way as at the start of use (exactly “extension of use time”). This is because if the user cannot observe the use end time set by himself / herself, he / she deviates from the “original purpose of car sharing” in which a plurality of users share one passenger car.

However, if a car sharing user wants to extend the usage time while driving, there is currently no easy way to apply for a yen book.
In other words, calling the call center while driving is an act that violates the Road Traffic Law. Therefore, it is not possible to make a phone call unless the vehicle is temporarily stopped by stopping it on the side of the road. This also applies to reservations made by communication using a computer or a mobile phone.

  The problem to be solved by the present invention has been made in view of the above-mentioned problems, and is to provide a technique capable of executing a procedure for extending the use time so as not to hinder driving.

(First invention)
A car sharing reservation server equipped with a server that can access a car sharing database that stores car sharing reservation status, and a communication means that is installed in a vehicle used for car sharing and applies for extension of usage time to the car sharing reservation server A car navigation system with a car sharing use extension system.
The car navigation system includes an extension application touch panel button for applying for an extension of the reservation time on a part of the output screen, and when the extension application touch panel button is pressed, the extension application data is sent to the car share reservation server. An extension application data transmitting means for transmitting, and a reply data receiving means for receiving reply data from a car share reservation server for returning whether or not the extension contents by the extension application data are possible.
The car share reservation server has an extension application data receiving means for receiving the extension application data, determines whether or not an extension application based on the extension application data is possible by accessing the car share database and determines a determination result. Extension application determination means for transmitting to the reply data receiving means.

(Function)
An extended application touch panel button for applying for an extension of the reservation time is output on a part of the output screen. When the user of the vehicle presses the extension application touch panel button, extension application data transmission means transmits extension application data to the car share reservation server. Then, the reply data receiving means receives reply data from the car share reservation server that sends back whether or not the extension contents by the extension application data are possible.
In the car share reservation server, the extension application data receiving means receives the extension application data. Then, the extension application determining means determines whether or not an extension application based on the extension application data is possible by accessing the car share database, and transmits the determination result to the reply data receiving means.

  As described above, the user of the vehicle related to the car sharing system can perform the use extension procedure of the vehicle only by operating the touch panel of the car navigation without transmitting data or having a conversation with the information terminal (mobile phone) of the vehicle. can do.

(Variation 1 of the first invention)
The first invention can also be configured as follows.
That is, the car navigation may output a display requesting the user to quit smoking and secure in the pet's gauge on the output screen at the start of use.

(Function)
The most common complaint from users of car sharing systems is that there is a user who smokes even though it is a non-smoking vehicle, and that the smell of cigarettes remains, and that the pet is allowed to ride within the gauge. It is two points that the inside of the car gets dirty by the pet's body hair etc. by leaving it in the car interior.
According to this variation invention, since the display requesting the user to quit smoking and securing the pet in the gauge at the start of use is output, it is possible to expect the effect of suppressing the two causes of the complaint in advance.

(Second invention)
A second invention includes a car sharing reservation server having a server accessible to a car sharing database for accumulating reservation status of car sharing, and a use time with respect to the car sharing reservation server installed in a vehicle used for car sharing. And a car sharing use extension system comprising a communication means for applying for an extension of the computer program, and a computer program installed in the car navigation.
The program includes an extended application touch panel button output procedure for outputting an extended application touch panel button for applying for an extension of the reservation time to a part of the output screen in the car navigation, and when the extended application touch panel button is pressed, An extension application data transmission procedure for transmitting extension application data to the car share reservation server and a reply data reception for receiving reply data from the car share reservation server that returns whether or not the extension contents by the extension application data are possible An extension determination / unnecessary output procedure for outputting an extension determination / unnecessary touch panel button that allows extension determination and extension unnecessary selection when the reply data received in the reply data reception procedure can be extended; Received in the reply data reception procedure When the reply data cannot be extended, the vehicle return information output procedure for displaying the content prompting the vehicle return at the return time based on the reservation data, and the extension determination selected in the extension determination / unnecessary output procedure A computer program that causes the car navigation to execute an extension determination using an unnecessary touch panel button and a selection data transmission procedure for transmitting selection data that does not require extension to the car share reservation server.

(Variation 1 of the second invention)
The second invention can also be configured as follows.
In other words, the output screen at the start of use is provided with a request output procedure for outputting a display requesting the user to stop smoking and secure in the pet's gauge.

(Invention of computer program)
The computer program according to the second invention can be distributed by storing it in a recording medium and transmitting it via a communication facility.

  The present invention can provide a car sharing use extension system capable of executing a procedure for extending the use time without impeding driving and a computer program used therefor.

It is a block diagram which shows the hardware constitutions which concern on embodiment of this invention. 2 shows a car navigation screen as an embodiment of the present invention. 2 shows a car navigation screen as an embodiment of the present invention. The standard screen of the car navigation as embodiment of this invention is shown. 2 shows a car navigation screen as an embodiment of the present invention. 2 shows a car navigation screen as an embodiment of the present invention. 2 shows a car navigation screen as an embodiment of the present invention. 2 shows a car navigation screen as an embodiment of the present invention. 2 shows a car navigation screen as an embodiment of the present invention. It is a block diagram which shows the data processing procedure when a user also transmits destination data at the time of reservation. It is a block diagram which shows the communication relationship between a server and a multifunctional car navigation system.

  An embodiment (car sharing system) for carrying out the present invention will be described with reference to FIGS.

(Figure 1)
FIG. 1 shows a car sharing reservation server for a car sharing system service provider (abbreviated as “car sharing provider” in the figure), and users A and B who are using the car sharing system are installed in their respective vehicles. Multi-function car navigation (abbreviated as “multi-function car navigation” in the figure).
The multi-function car navigation system can perform wireless two-way communication with a car share reservation server.

  It is assumed that the user A wants to use the vehicle even after the scheduled time while using the vehicle related to car sharing. In that case, the extension application touch button prepared on the output screen of the multi-function car navigation system is pushed. Then, the extension application data transmission means transmits the extension application data to the car share reservation server.

The extension application data received is received by the extension application data receiving means, and the extension application determination means accesses the car share database storing various management data such as reservation data related to car sharing, and the user A desires. Determine whether an extension application is possible. In the figure, a wavy line indicates that there has been an extension application from the multi-function car navigation system related to the user B.
Then, the determination result is transmitted to the multi-function car navigation system related to the user A.

In the multi-function car navigation system related to the user A, the reply data receiving means receives the reply data indicating whether or not the extension application is possible, and the extension presence output means outputs the reply data on the screen.
Then, when the extension application button shown in FIG. 4 is pressed, the extension application is completed. The extension data is fed back to the car share database (indicated by the wavy line in FIG. 1).
The above operation and confirmation of the output screen can be performed while the user A is driving without replacing the normal operation of the car navigation.

  Hereinafter, it will be described in more detail with reference to FIGS. FIGS. 2 to 9 show the main screen transitions of the multi-function car navigation system.

  The screen shown in FIG. 2 is output to the multi-function car navigation screen before the user starts driving the vehicle. It is urging that the passenger is not smoking in the car and that he / she puts a pet in the gauge when carrying it. This screen changes to the next screen (for example, FIG. 3) when touching anywhere on the screen. If the user does not touch, the screen changes to the next screen after a predetermined time.

  Since the screen shown in FIG. 2 outputs a display requesting the user to quit smoking and secure the pet in the gauge at the start of use, the effect of suppressing two of the causes of the complaint in advance is expected.

FIG. 3 is a screen for guiding the reservation time to the user. The user is prompted to confirm by displaying that the reserved time is from what time to what time of the day.
Additionally, a notice from the car share provider to the user is also displayed.
This screen is provided with a “confirmation end” touch panel button which is touched when the user confirms the reservation time and notification. Touch to move to the next screen.

When the destination data is not registered in advance, the destination is registered in the same manner as in normal car navigation.
Information processing relating to registration of destination data at the time of reservation will be described separately with reference to FIG.

(Fig. 4)
FIG. 4 shows an example of a “standard screen” that is output when the user is driving toward the destination.
A large number of touch panel buttons are arranged on the right side of the output screen of the multi-function car navigation system, and the map screen is located on the left side.
The touch panel buttons are “Registration location guidance”, “Return station guidance”, “Extension confirmation”, “Extension application / three types”, “Reservation time confirmation” and “Guidance, if” in order from the top.
Although not limited to FIG. 4, the screen design including the touch panel buttons is an example, and for example, the touch panel buttons may be arranged in a row or arranged in an L shape.

The “extension confirmation” button is pressed when the user wants to borrow even after the reserved time. Then, communication is started to the car share reservation server, and a response indicating whether extension is possible is returned (see FIG. 1).
When the response is “possible”, only possible buttons among the three types of 30 minutes, 60 minutes, and 2 hours may be active (touchable).
Other buttons will be described below as needed with the corresponding drawings.

  Note that the extension time and its type are exemplary, and can be changed according to the diversification and transition of services. For example, the types may increase such as 20 minutes, 40 minutes, 60 minutes, 90 minutes, 120 minutes, etc., and the types may decrease such as two types of 1 hour and 2 hours. Also, a screen on which the user can input numbers may be prepared so that “15 minutes” can be input.

  FIG. 5A shows a vehicle return guidance screen, which appears when the user touches the “return ST guidance” button in FIG. 4. On this screen, if the touch panel button “Yes” is touched, the screen is switched to navigation to the return station. Touch “No” to return to the screen in FIG.

  FIG. 5B shows a screen for confirming whether or not the use time can be extended. When the user touches the “extension confirmation button” button in FIG. 4, this multi-function car navigation system accesses the server for car share reservation, confirms the reservation status, and outputs the result.

  This screen shows how much extension is possible (60 minutes in this case). When the user viewing this screen touches the “confirmation end” touch panel button, the screen returns to the screen of FIG. Then, the user determines how much extension is desired, and selects 30 minutes, 60 minutes, or 2 hours. (In this case, the 2 hour extension is not possible, so the 2 hour extension button may not be active).

FIG. 6 (A) shows that when the user touches the “extension confirmation button” button in FIG. 4, this multi-function car navigation system accesses the server for car share reservation and confirms the reservation status. This is the output screen when extension is not possible. When the user viewing this screen touches the “confirmation end” touch panel button, the screen returns to the screen of FIG.
When returning to FIG. 4, any of the 30 minutes, 60 minutes, and 2 hours extension application buttons cannot be selected (inactive).

FIG. 6B shows an initial screen on which various guidance displays can be selected. It can also be said to be a table of contents screen for explaining how to use various selection buttons in FIG.
Touch panel buttons “Return method”, “Reservation extension method”, “Refueling method”, “Parking method”, “In case of accident” and “Return” are prepared, and when the user touches “Return”, Return to the screen shown in FIG. The other screens will be described below with the corresponding drawings as needed.

FIG. 7A is a screen that appears when the user touches the “return method” touch panel button in FIG.
It explains in order what kind of procedure is taken for the vehicle that has arrived at the return station. When the user touches “Return”, the screen returns to the screen shown in FIG.

FIG. 7B is a screen that appears when the user touches the “reservation extension method” touch panel button in FIG.
When extending using this multi-function car navigation system and when confirming and applying for extension over the phone are displayed.
When the user touches “Return”, the screen returns to the screen shown in FIG.

FIG. 8A is a screen that appears when the user touches the “refueling method” touch panel button in FIG.
Unlike a large rental car pool with a refueling facility, in car sharing, since most of the stations are returned without a refueling facility, refueling is most rational in terms of operation. Therefore, while asking the user to refuel, the user who has refueled during his / her usage time is operated so as to return the labor required for refueling depending on the usage time and usage fee.
The gasoline refueling procedure is explained along the above-mentioned purpose. When the user touches “Return”, the screen returns to the screen shown in FIG.

FIG. 8B is a screen that appears when the user touches the “parking lot utilization method” touch panel button in FIG.
The user does not continue to drive the vehicle being used, but may park after moving to complete the errand, and drive and return again. A procedure for using a predetermined parking lot (station) when the parking is necessary is shown. When the user touches “Return”, the screen returns to the screen shown in FIG.

FIG. 9A is a screen that appears when the user touches the touch panel button “when accident” in FIG. 6B.
When a user has an accident or is involved in an accident, it is not a user's private car, so there is a high possibility that the user will be upset and what action should be taken.
To that effect, FIG. 9A is a screen showing a reasonable and accurate coping method. When the user touches “Return”, the screen returns to the screen shown in FIG.

  FIG. 9B is a screen displayed regardless of the user's operation. In other words, when the time registered as the end-of-use time approaches, the screen shown in FIG. Even if it is another screen, the screen is switched to the screen shown in FIG. Then, when the user touches the “confirmation end button” touch panel button, the screen immediately before that is returned.

FIG. 10 shows a case where the destination data is also registered when the user A makes a reservation for car sharing using his / her information terminal.
That is, the registered destination data is stored in the car share database and then transmitted to the multifunctional car navigation system mounted on the vehicle used by the user, and is used so that navigation is possible using the map database. It is done.

  The screen output as described above is designed and operated in consideration of the current convenience for users using car sharing. In particular, the procedure for inquiring about the possibility of extending the usage time or applying for the extension can be easily performed even when the user is driving.

(Fig. 11)
FIG. 11 illustrates the communication environment between the car share reservation server and the multi-function car navigation system.
The multi-function car navigation system is realized by mounting a “main control board” created to realize a car sharing system as a vehicle-mounted device with respect to a general car navigation system manufactured by a car navigation manufacturer. The main control board executes a message display peculiar to car sharing by serial communication, or executes a service button display. In order to realize a user interface for a car sharing user, the car navigation device is controlled via serial communication to function as a multifunctional car navigation system.

  The main control board communicates with a car share reservation server via wireless communication (communication network), and realizes an application for reservation extension and reception of a response, which are one aspect of the present invention.

  The present invention has applicability in a service industry that provides a car sharing service, a software development industry that develops software for operating a car sharing service, and the like.

Claims (4)

A car sharing reservation server having a server that can access a car sharing database for accumulating reservation status of car sharing, and a communication means installed in a vehicle used for car sharing and applying for extension of usage time to the car sharing reservation server A car sharing use extension system with
The car navigation is an extended application touch panel button for applying for an extension of the reservation time on a part of the output screen,
When the extension application touch panel button is pressed, extension application data transmission means for transmitting extension application data to the car share reservation server;
Reply data receiving means for receiving reply data from the car share reservation server that sends back whether or not the extension contents by the extension application data are possible,
The car share reservation server has an extension application data receiving means for receiving the extension application data, determines whether or not an extension application based on the extension application data is possible by accessing the car share database and determines a determination result. A car sharing use extension system comprising: an extension application determination means for transmitting to the reply data receiving means.   The car sharing use extension system according to claim 1, wherein the car navigation is configured to output a display requesting the user to stop smoking and secure in the pet's gauge on an output screen at the start of use. A car sharing reservation server having a server that can access a car sharing database for accumulating reservation status of car sharing, and a communication means installed in a vehicle used for car sharing and applying for extension of usage time to the car sharing reservation server A computer program installed in the car navigation in a car sharing use extension system comprising:
The program includes an extended application touch panel button output procedure for outputting an extended application touch panel button for applying for an extension of the reservation time on a part of the output screen in the car navigation,
When the extension application touch panel button is pressed, an extension application data transmission procedure for transmitting extension application data to the car share reservation server;
Reply data reception procedure for receiving reply data from the car share reservation server that returns whether the extension contents by the extension application data are possible,
An extension determination / unnecessary output procedure for outputting an extension determination / unnecessary touch panel button that can be selected as an extension determination and no extension when the reply data received in the response data reception procedure can be extended;
In the case where the reply data received in the reply data receiving procedure is not extendable, a vehicle return information output procedure for displaying the content prompting the vehicle return at the return time based on the reservation data;
The extension determination / unnecessary touch panel button selected in the extension determination / unnecessary output procedure and the selection data transmission procedure for transmitting extension-free selection data to the car share reservation server are executed in the car navigation. A computer program that is supposed to be executed.   The computer program according to claim 3, further comprising a request output procedure for outputting a display requesting the user to quit smoking and securing the pet within the gauge on the output screen at the start of use.

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