JP2011128807A - System and program for receiving visitor - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a visitor reception system facilitating reception of a visitor, and allowing intelligibly managing confirmation of a visitor. <P>SOLUTION: The visitor reception system 1 includes: a member card 2 for preliminarily carrying personal information related with a visitor who has carried it; an information card reader 3 for reading the personal information carried by the member card 2; and a reception personal computer 5 for making the information card reader 3 read the personal information, and for, in accordance with the layout of a name card 61 for handwriting for managing a visitor which the visitor who has not carried the information card 2 fills in when the visitor is accepted, making a printer 4 print the personal information read by the information card reader 3 as well as the above layout on a single form sheet for a printer of the same size to create a management form. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a visitor reception system and a visitor reception program that facilitate reception and management of visitors who visit a ceremony or an event.

  In various ceremonies, personal information such as name and address is often required to be entered in a book or card at the time of reception. For example, at the reception, the name, address, company name, contact information, etc. are written on the Hana card at the reception.

  However, at the reception of the funeral, each person had written on the Hana card, so there was a queue to wait for entry at the reception, or if the funeral was close to the deceased, the hands of the sadness were shaken too firmly You may not be able to fill in.

As a conventional visitor reception system capable of omitting the entry of such a good name card, for example, there is one described in Patent Document 1.
The funeral reception processing system described in Patent Document 1 identifies a reception processing device that is installed at a reception place of a funeral ceremony hall and performs reception processing of a mourner, and a mourner who is passed after the reception processing and possesses An identification device (IC card or magnetic card) and a display device that is installed at the incense place and displays the name of the incense person and the relationship with the deceased.

According to Patent Document 1, first, the reception processing device receives and inputs mourner information such as a mourner's address, name, incense amount and relationship with the deceased. Next, the identification information of the mourner based on the received mourner information is written in the identification device, and the identification device in which the identification information is written and stored is handed over to each mourner and possessed by each mourner. Let Then, the display device reads identification information unique to the incense person from the identification device possessed by the incense person at the time of incense, and displays the name of the incense person and the relationship with the deceased on the display unit based on the read identification information of the incense person. indicate.
Also, in Patent Document 1, mourner information (address, name, etc.) is obtained from the contents described in mark sheet format paper marked by the mourners, business cards possessed by the mourners, incense bags, incense books, reception books, etc. It is described that manual input in accepting work can be omitted by reading and arranging in a predetermined classification or by reading and displaying handwritten data as image data as it is.

JP 2003-157327 A

  However, according to the funeral reception processing system described in Patent Document 1, the reception processing device identifies each mourner based on the mourner information such as the address, name and incense amount of the received mourner. Since the identification information is written in the identification device, a process for inputting the funeral information at the reception is required.

In addition, mourner information written in business cards, incense bags, incense books, reception books, etc. is read by the reception processing device, but depending on the mourners the reading source is a business card or incense book In the case of a funeral bag, the input source is not uniform, and when checking a funeral during the funeral, look for a business card, look for a funeral book, It seems that it would be troublesome to search for a message, so that it will eventually be confirmed on the screen by operating the reception processing device.
In addition, in the case where the entry source for all mourners' names and addresses is used as a receipt book, not only is it necessary for all mourners to be filled in, but the funeral officials are identified. Since a writing process to the apparatus and a reading process from the reception book are required, a troublesome work is required.

  Therefore, an object of the present invention is to provide a visitor reception system capable of simplifying reception of visitors and managing the confirmation of visitors in an easy-to-understand manner.

The visitor reception system according to the present invention has an information card that preliminarily carries personal information relating to a visitor that it brings, and an information card reader that reads the personal information carried on the information card and does not carry the information card. The personal information read by the information card reader is printed on the print medium by the printing device together with the layout in accordance with the layout of the handwritten management form for managing the visitors to be filled in at the reception. And an admission control device serving as a management form.
In addition, the visitor reception program of the present invention causes the information card reader to read the personal information about the visitor carried in advance on the information card brought by the computer, and when a visitor who does not have the information card receives the information. The personal information read by the information card reader is printed on the print medium by the printing device together with the layout in accordance with the layout of the management form for the handwriting for managing the visitors to fill in, thereby forming the management form It functions as an admission control device.

  A visitor brings an information card carrying personal information about the visitor himself / herself and causes the information card reader to read the information card. The reception control device prints the personal information read by the information card reading device by the printing device. At this time, the reception control device, in accordance with the layout of the management form for handwriting for managing the visitors who enter the personal information in the reception by the visitors who do not have the information card, along with this layout on the print medium Print it out as a management form. By doing so, the visitor who brought the information card can complete the reception only by having the information card reader read the personal information. Since the management form printed by the printing device is printed with personal information by the printing device, there is no fear of being difficult to read or misreading. Furthermore, since the printed management form has the same layout as the management form for handwritten notes entered by visitors who do not have an information card, the information can be centrally managed as a unified management form.

  The character information described in the management form for the handwriting and the character information of the management form printed by the printing apparatus are read and recognized by the form reading apparatus, and the personal information recognized by the form reading apparatus is It is desirable to provide a management control device for recording on the information recording medium by the writing device. Each handwritten management form or printed management form has its character information recognized by the form reading device, and the management control device records the personal information that has been character-recognized on the information recording medium using the writing device. With this, visitors' personal information can be digitized. In addition, since the printed management form has character information printed with a predetermined character pattern, the degree of erroneous recognition is low compared to handwriting. Therefore, accurate information can be collected.

  The information card preferably carries personal information as an encrypted information symbol, and the reception control device preferably has a function of decrypting the read information symbol. By doing so, even if the information card is lost, even if a malicious person reads the information card with another information card reader, the personal information is encrypted, so the personal information can be easily leaked. There is no.

  When the reception control device causes the printing device to print a management form, the reception control device also prints an information symbol indicating personal information, and the management control device reads the information symbol and character information printed on the management form. When one or more of the information symbols cannot be recognized by the device, or when some or all of the printed personal information cannot be recognized, the recognized personal information is correct. It is desirable to have a function for personal information. When the management form printed by the printing apparatus becomes dirty and the management control apparatus misreads the character information, accurate information can be collected based on the personal information obtained by decoding the information symbols.

  In the present invention, a visitor who brings an information card can complete reception only by having the information card reader read the personal information, and a handwritten note that a visitor who does not have the information card fills in the printed management form. Since it is matched to the layout of the management form for the user, the information can be centrally managed as a unified management form, so that the reception of visitors can be simplified and the confirmation of visitors can be managed in an easy-to-understand manner. Can do.

It is a figure which shows the structure of the funeral receptionist system which concerns on embodiment of this invention. It is a figure which shows the structure of the information card reader of the mourner reception system shown in FIG. It is a figure which shows the structure of the printing apparatus of the mourner reception system shown in FIG. It is a figure which shows the structure of the reception personal computer of the mourner reception system shown in FIG. It is a figure which shows an example of a good name card, (A) is a figure which shows the good name card for handwriting, (B) is a figure which shows the printed good name card. It is a figure which shows the form reading apparatus of the mourner reception system shown in FIG. It is a figure which shows the management personal computer of the mourner reception system shown in FIG. It is a flowchart which shows reception of a mourner. It is a flowchart which shows the case where a nickname card is read and a mourner is managed. It is a figure which shows an example of the correction screen for correcting the personal information of the read Yoshina card.

A visitor reception system according to an embodiment of the present invention will be described with reference to the drawings, taking a mourner reception system as an example.
The mourner reception system facilitates reception and management of mourners who attended the night and farewell ceremony. As shown in FIG. 1, the mourner reception system 1 may be installed in the reception system 1a installed in the reception place or in the reception place, but management for managing mourners that can be installed in a separate room. And a system 1b.

  The reception system 1a includes a membership card 2 that is a pre-distributed information card, an information card reader 3 that reads personal information from the membership card 2, and a personal computer for reception (hereinafter referred to as a printing device 4 that prints a good name card). , Referred to as reception PC).

The membership card 2 is a kind of information card, and is distributed in advance to the policyholder who has contracted for the insurance products sold by the funeral company as an indication of becoming a member of the insurer. .
The membership card 2 is a business card size and carries personal information by sticking a sticker printed with a two-dimensional barcode 21 as an information symbol on the back side. In this embodiment, a QR code (registered trademark) is adopted as a two-dimensional barcode, and “postal code”, “name”, “home address”, “phone number”, “company name”, “company” are used as personal information. The “address” and the “insurance number” of the contract insurance are encrypted by 128-bit block cipher to form a QR code. The encryption may be a stream cipher other than the block cipher.

  The information card reader 3 reads the two-dimensional barcode 21 and transmits it to the receiving PC 5 as read information. As shown in FIG. 2, the information card reader 3 includes an operation button 31, an information symbol reader 32, and a transmitter 33. The operation button 31 is a switch for notifying the information symbol reading means 32 of reading. The information symbol reading means 32 is a camera that images the two-dimensional barcode 21 given to the member card 2 and outputs the read information obtained by reading the two-dimensional barcode. The communication unit 33 is an interface for transmitting read information to the receiving PC 5. In this embodiment, the communication means 33 is a USB (Universal Serial Bus).

  As shown in FIG. 3, the printing apparatus 4 is an ink jet printer that includes a printing unit 41 and a communication unit 42. The printing unit 41 has a function of printing on a form that is a paper medium based on print information transmitted from the receiving PC 5. The communication means 42 is an interface for receiving print information from the receiving PC 5. In this embodiment, the communication means 42 is a USB.

  As shown in FIG. 4, the reception PC 5 functions as a reception control device by operating a reception program. The reception control unit 51, the print control unit 52, the display unit 53, the input unit 54, and the communication Means 55 and storage means 56 are provided.

  The reading control unit 51 has a function of decrypting the reading information read and transmitted by the information card reading device 3 into personal information and temporarily storing it in the storage unit 56. The print control means 52 has a function of causing the printing device 4 to print a single sheet for a printer having the same size as the Hana card as a printing medium together with the layout of the Hana card as an information card based on the personal information. The display means 53 is an LCD (Liquid Crystal Display) or an organic EL (Electro-Luminescence) panel for confirming operation contents and displaying and confirming read personal information. The input means 54 is for operating the receiving PC 5, and can be a keyboard and a mouse. The communication means 55 is a USB interface for connecting and communicating with the information card reading device 3 and the printing device 4. The reception PC 5 is provided with at least a 2-port USB.

Here, the good name card will be described in detail with reference to the drawings.
The good name cards 61 and 62 shown in FIG. 5A and FIG. 5B are management forms for managing mourners who attended a night-night ceremony or a farewell ceremony. The handwritten name card 61 and the printed name card 62 have the same layout. The name cards 61 and 62 include an address field 6a corresponding to the home address and the postal code, a name field 6b corresponding to the name and the telephone number, a company name field 6c corresponding to the company name and the telephone number, a remarks field 6d, An amount entry section 6e for entering the amount, a relation check section 6f for checking who the mourner is and what kind of relation, a check section 6g for indicating whether it is a night type or a farewell type, etc. Is provided.

  The good name card 61 shown in FIG. 5A is prepared for a mourner who does not have the membership card 2. The good name card 62 shown in FIG. 5B is printed by the printing device 4 for the mourner who brought the membership card 2. In the remarks column 6d of the good name card 62, a two-dimensional barcode 6h indicating personal information is printed. The two-dimensional barcode 6h may be the same as the two-dimensional barcode 21 attached to the member card 2 as a seal. However, since the personal information is already printed on the good name card 62, it is not necessary to encrypt the personal information, so it may be printed without being encrypted.

  Returning to FIG. 4, the storage unit 56 is a nonvolatile memory such as a hard disk device in which software such as an OS and application programs, various settings, data, and the like are stored. In the storage means 56, layouts such as greetings, ruled lines, item names, and notes printed as the good name card 62 are stored as form layout information. The storage unit 56 temporarily stores personal information that the reading control unit 51 causes the information card reader 3 to read.

  The management system 1b shown in FIG. 1 includes a management personal computer (hereinafter referred to as a management PC) 8 that controls the form reading device 7 that reads the well-known cards 61 and 62.

As shown in FIG. 6, the form reading apparatus 7 includes an image reading unit 71 and a communication unit 72, and reads the handwritten Yoshina card 61 and the printed Yoshina card 62 as an image as image data to the management PC 8. It is an image scanner that outputs. The form reading device 7 has a function that allows continuous reading when a large number of good name cards 61 and 62 are set.
The image reading unit 71 has a function of generating image data based on image information obtained by the line image sensor reading a document image in a predetermined line unit in the main scanning direction. The communication unit 72 is a USB interface for transmitting image data to the management PC 8.

  As shown in FIG. 7, the management PC 8 functions as a management control device by operating a management program, and includes a scanner control means 81, a character recognition means 82, a two-dimensional barcode recognition means 83, and personal information. The correction means 84, the database production | generation means 85, the display means 53, the input means 54, the write-control means 86, the writing apparatus 87, the memory | storage means 88, and the communication means 89 are provided.

  The scanner control unit 81 has a function of controlling the form reading device 7 to input image data via the communication unit 89 and sequentially storing it in the storage unit 88. The character recognizing means 82 has a function of recognizing the personal information described in the handwritten Hana card 61 and the printed Hana card 62. When recognizing characters, the character recognizing means 82 can retrieve the correct name and address of the mourner from the telephone directory dictionary and the zip code dictionary stored in the storage means 88. The two-dimensional barcode recognition means 83 has a function of reading personal information from the two-dimensional barcode 6h printed in the remarks column 6d (see FIG. 5).

  The personal information correction means 84 can recognize any part or all of the character information of the good name card 62 or when part or all of the two-dimensional barcode 6h cannot be recognized due to dirt or ink fading. It has a correction function to make one of the personal information correct personal information. Also, the personal information that has been character-recognized and the personal information that has been corrected can be corrected by causing the personal information correction means 84 to display the correction means on the display means 53 and operating the input means 54.

  The database generation means 85 has a function of storing personal information that does not require correction or corrected personal information in the storage means 88 as a mourner database together with the image data of the good name cards 61 and 62. The display means 53 and the input means 54 can be the same as the receiving PC 5 shown in FIG.

The writing control means 86 has a function of reading personal information and image data from the mourner database in the storage means 88 and writing it into the information recording medium by the writing device 87. The writing device 87, for example, writes data to a writable CD such as a CD (Compact Disc) -R or CD-RW, or a writable DVD such as a DVD (Digital Versatile Disk) -R or DVD-RW. It can be an optical disk drive for recording.
Similar to the receiving PC, the storage unit 88 is a non-volatile memory such as a hard disk device in which software such as an OS and application programs, various settings, data, and the like are stored. Further, as described above, the storage means 86 stores the image data of the good name cards 61 and 62, the funeral database, and the like. The communication means 89 is a USB interface for connecting and communicating with the form reading device 7.

  The operation and use state of the funeral reception system according to the embodiment of the present invention configured as described above will be described with reference to FIGS.

  First of all, mourners (non-members) who do not have the membership card 2 at the reception receive the postal code and home address in the address field 6a of the name card 61 for the handwriting, the name and phone number in the name field 6b, and the company name field. A check indicating the relationship with the deceased is entered by handwriting in the rectangular frame of the relationship check section 6f and handed to the receptionist along with the incense (step S100).

The mourner who brought the membership card 2 hands it to the receptionist. The receptionist presses the operation button 31 of the information card reader 3. By doing so, the information symbol reading means 32 transmits the read information corresponding to the read two-dimensional barcode 21 to the receiving PC 5 via the communication means 33 (step S200).
In the receiving PC 5, the reading control means 51 decrypts the read information received via the communication means 55 into personal information and temporarily stores it in the storage means 56 (step S 210).

The print control unit 52 causes the printing apparatus 4 to print the personal information read from the storage unit 56 together with the layout of the good name card (step S220).
The mourner enters a check in the rectangular frame of the relationship check section 6f of the printed good name card 62. In the example shown in FIG. 5A and FIG. 5B, a check indicating that the mourner is a deceased person and has been involved in work is entered. Then, the mourner passes the entered Hana card 62 to the receptionist and ends the reception. This check may be completed by a receptionist from the mourner.

  In this way, the mourner who brought the membership card 2 can complete the reception without having to fill in the name and address, which is troublesome to fill in, simply by having the information card reader 3 read the personal information. . The good name card 62 printed by the printing device 4 has personal information printed by the printing device 4, so there is no fear of being difficult to read or misreading. Furthermore, since the printed Hana card 62 is matched to the layout of the Hana card 61 for handwritten notes written by mourners who do not have the membership card 2, information can be managed centrally as a unified Hana card.

For example, a database of all members is stored in the storage means 56 of the reception PC 5, and identification information (which may be a securities number) for identifying the member is symbolized as a two-dimensional barcode, and the member database is based on this identification information. By searching for, the personal information of the mourners can be extracted and the Hanam card 62 can be printed. However, since various mourners visit the reception of the night type and the farewell type, there is a possibility that malicious members may read the personal information of the member from the reception PC 5. Also, taking the reception PC 5 itself may leak all of the member's personal information.
In the present embodiment, since personal information is carried on the member card 2, personal information is temporarily stored in the storage means 56 of the reception PC 5, but is not stored. A large amount of information is not leaked.

  Since the personal information of the two-dimensional barcode 21 attached to the membership card 2 is encrypted, personal information about the member will not leak from the two-dimensional barcode 21 even if the membership card 2 is lost. .

  When the reception of the mourners is completed, the funeral house or funeral company that gathers the Hana cards 61 and 62 sets the Hana cards 61 and 62 in the form reading device 7. Then, by operating the input means 54 of the management PC 8, the image reading means 71 reads the well-known cards 61 and 62 in accordance with an instruction from the scanner control means 81 (step S300). The image data of the good name cards 61 and 62 read by the image reading means 71 is transmitted from the image reading means 71 to the management PC 8 via the communication means 72.

  In the management PC 8, the image data of the good name cards 61 and 62 is stored in the storage unit 89 by the scanner control unit 81. The character recognition means 82 reads the image data stored in the storage means 89, and recognizes the character information included in the image data (step S310). If the two-dimensional barcode 6h is printed in the remarks column 6d of the good name card 62, the two-dimensional barcode recognition means 83 reads the personal information from the two-dimensional barcode 6h (step S320).

  The personal information correcting unit 84 refers to the postal code dictionary and the telephone directory dictionary stored in the storage unit 89 to correct the address and the name of the mourner who have been recognized. Since the handwritten good name card 61 often includes misrecognition, the accuracy of character recognition can be improved by referring to a postal code dictionary or a telephone directory dictionary. Further, the personal information correcting means 84 reads the personal information from the two-dimensional barcode 6h, so that the correct personal information is obtained even if the character information printed on the good name card 62 cannot be recognized due to dirt or ink fading. be able to. Further, the personal information correcting means 84 can make the personal information correct from the printed character information even if the two-dimensional barcode 6h cannot be recognized due to dirt or ink fading (step S330).

  The personal information correcting unit 84 displays the personal information correctly recognized without correction or the corrected personal information on the display unit 82 as the correction screen D (see FIG. 10). If the operator notices that it has been mistakenly recognized, the correction screen D is used for correction. The personal information subjected to the necessary correction is stored in the storage means 88 as a mourner database (step S340).

  Next, when a list of mourners is desired as data, a CD-R is mounted on the writing device 87 and the input control unit 54 is operated to instruct the writing control unit 86 to perform writing control. The means 86 reads the mourner database from the storage means 88 and writes the personal information and the image data of the good name cards 61 and 62 to the CD-R (see FIG. 1) by the writing device 87 (step S350). At this time, the file format of the personal information output to the CD-R can be a database format manufactured by Microsoft Corporation or a highly versatile CSV (Comma Separated Values) format, but may be other formats. The image data is output in JPEG (Joint Photographic Experts Group) format, but may be in other formats.

  In this way, the management PC 8 records the personal information whose characters are recognized on the optical disc using the writing device 87, so that the personal information of the mourner can be digitized. In addition, since the printed management form has character information printed in a predetermined character pattern such as Mincho, Gothic, or line font, it is less likely to be erroneously recognized than handwritten. Therefore, accurate information can be collected.

  As mentioned above, although embodiment of this invention has been described, this invention is not limited to the said embodiment. For example, in the present embodiment, a QR code, which is a kind of two-dimensional bar code, is used to carry the personal information on the member card 2, but if the personal information can be carried, the member card can be a magnetic card or an IC card. It is good. In this case, the information card reader 3 can be handled by using a magnetic card reader or an IC card reader.

  Further, in this embodiment, the reception of the night type and the farewell type was described as an example, but if the attendee enters the name and address in the management form at the reception at another ceremony or event, the present invention Visitor reception system can be applied.

  Furthermore, in this embodiment, the writing device 87 is an optical disk drive built in the management PC 8. However, if the information recording medium is a USB memory or various memory cards and the information recording medium is a USB memory, writing is performed. If the device is a USB interface or a memory card, an external or built-in memory card writer may be used.

  Since the present invention can facilitate the reception and management of visitors, it is suitable for ceremonies and events, and is particularly suitable for legal requirements such as a night-time ceremony, a farewell ceremony, and legal matters.

DESCRIPTION OF SYMBOLS 1 Funeral reception system 1a Reception system 1b Management system 2 Member card 21 Two-dimensional barcode 3 Information card reader 31 Operation button 32 Information symbol reading means 33 Communication means 4 Printing device 41 Printing means 42 Communication means 5 Reception personal computer 51 Reading Control means 52 Print control means 53 Display means 54 Input means 55 Communication means 56 Storage means 61,62 Yoshina card 6a Address field 6b Yoshina column 6c Company name field 6d Remarks column 6e Amount entry section 6f Relationship check section 6g Formula division check section 6h Two-dimensional barcode 7 Form reading device 71 Image reading means 72 Communication means 8 Management personal computer 81 Scanner control means 82 Character recognition means 83 Two-dimensional barcode recognition means 84 Personal information correction means 85 Database generation means 86 Writing Control means 87 the writing device 88 storage unit 89 communication unit

Claims (5)

An information card pre-loaded with personal information about visitors you bring,
The personal information carried on the information card is read by the information card reader, and it is matched with the layout of the management form for handwriting for managing the visitors who fill in the reception when the visitors who do not have the information card A visitor reception system comprising: a reception control device that prints personal information read by the information card reader together with the layout on a print medium by a printing device to form a management form.   The character information described in the management form for the handwriting and the character information of the management form printed by the printing apparatus are read and recognized by the form reading apparatus, and the personal information recognized by the form reading apparatus is 2. A visitor reception system according to claim 1, further comprising a management control device for recording on an information recording medium by a writing device. The information card carries personal information as an encrypted information symbol,
The visitor reception system according to claim 1 or 2, wherein the reception control device has a function of decoding the read information symbol. The reception control device prints an information symbol indicating personal information when the printing device prints a management form,
The management control device causes the form reading device to read the information symbol and the character information printed on the management form, and when part or all of the information symbol cannot be recognized, or one of the printed personal information. The visitor reception system according to claim 2, further comprising a function of making any one of the recognized personal information correct personal information when part or all of the information cannot be recognized. Computer
Management for handwriting to manage the visitors who do not have the information card to fill in at the time of reception, let the information card reader read personal information about the visitors carried in advance on the information card brought In accordance with the layout of the form, the personal information read by the information card reader is printed on the print medium together with the layout by the printing apparatus, and functions as a reception control device that serves as a management form. program.