JP2011060332A - Automatic transaction device and input device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To overcome the problem in a conventional device that treats an unintended pressing of a button as valid because a button, such as "confirmation" and "cancellation" in display words 22 is pressed when an elderly person or an unfamiliar customer reads the display words on the screen while tracing the display words with a finger. <P>SOLUTION: An automatic transaction device or input device with a touch panel arranged on a display unit includes a means for detecting a contact to a button in the display words, and a control means for performing guidance to a normal button display position, and performs guidance to the normal button display position when detecting a contact to a button in the display words. In addition, the automatic transaction device or input device includes a means for detecting a contact to an area other than buttons in the display words, and when detecting a direct contact to a button in the display words without detecting a contact to an area other than buttons in the display words, the device treats the direct contact as a normal button input. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

The present invention relates to a customer operation screen of an automatic transaction apparatus (for example, an automatic teller machine (hereinafter referred to as ATM) installed in a financial institution or the like) or an input device.

An automatic transaction apparatus installed in a financial institution arranges a touch panel on a display unit such as an LCD, displays a button on the display unit together with operation guidance, and makes a transaction by touching (pressing) this button with a finger from the touch panel. The customer inputs information necessary for execution.
For example, by pressing a button such as “Confirm” or “Cancel”, control for shifting to the next operation is performed.

However, on the actual customer operation screen, in addition to the buttons such as “Confirm” and “Cancel”, as shown in FIG. 2, press “Confirm” if you like, or “Cancel” to cancel. , Etc. (hereinafter referred to as “display wording”) is also displayed, and there is a risk of being misunderstood that it can be input by pressing a button such as “confirm” or “cancel” in the displayed wording. The misunderstood operator presses the “Confirm” or “Cancel” button in the displayed text, but the device does not accept it, so it takes time to operate, or the operator feels uncomfortable because there is no response. There was something to do.

Therefore, a means of functioning as a regular button input is effective even when a button such as “Confirm” or “Cancel” in the displayed text is pressed on the customer operation screen.
As prior art document information related to the invention of this application, for example, Patent Document 1 is known.

Japanese Patent Laid-Open No. 01-233512

However, according to Japanese Patent Laid-Open No. 01-233512, when an elderly person or an unfamiliar customer reads a screen display wording 22 with his / her finger, a button such as “confirm” or “cancel” in the display wording is displayed. There was a problem that the unintended button press was handled effectively.

In order to solve the above-described problems, the present invention provides an automatic transaction apparatus or an input apparatus in which a touch panel is arranged on a display unit, a means for detecting contact with a button in a display wording, and guidance to a regular button display position. Control means for performing, and when touching a button in the display wording is detected, guiding to a normal button display position is performed.
In addition, it has a means to detect contact to areas other than the button in the displayed wording, and when it detects that the button in the displayed word is touched directly without detecting the touch to the button other than the button in the displayed wording Is characterized in that it is treated as a regular button input.

According to the present invention, it is possible to prevent an unintended button press from being handled effectively. In that case, since the regular button display position is guided, the subsequent appropriate operation can be performed, and the operability on the screen is improved.

The block diagram of a 1st Example. The example of a customer operation screen of a 1st Example. The flowchart of a 1st Example. The flowchart of a 2nd Example.

  Hereinafter, embodiments of an automatic transaction apparatus and an input apparatus according to the present invention will be described with reference to the drawings.

The configuration of the first embodiment is as shown in the block diagram of FIG. 1 and includes a display unit 11, a touch panel 12, and an ATM control unit 13.
The display unit 11 displays screen data operated by the customer. The touch panel 12 is disposed on the upper surface of the display unit 11 and can notify the host device of the position (coordinates) pressed by the customer. The ATM control unit 13 is a part that generates and transmits screen data to be displayed on the display unit 11 and executes processing associated with the pressed position (coordinates) of the customer notified from the touch panel 12 and the position.

A display example of the screen is as shown in FIG. 2, and a regular button 21 such as “confirm” or “cancel” for performing control to shift to the next operation, a display word 22 in which operation guidance is described, a display word A middle button 22a and a text area 22b which is a part of the displayed text and other than the button 22a are displayed.

FIG. 3 shows a flow chart of the operation in the first embodiment.
First, the ATM control unit 13 transmits screen data for customer operation to the display unit 11 for display (S101). The ATM control unit 13 monitors the position (coordinates) pressed by the customer notified from the touch panel 12 (S102).

At this time, if the ATM control unit 13 determines from the coordinates notified from the touch panel 12 that the button 22a in the display wording has been pressed (S103), the normal button 21 is applied to the screen data displayed on the display unit 11. The screen data to which the arrow to the position is added is transmitted to the display unit 11 for display (S104). The displayed arrow is displayed until the regular button 21 is pressed. If the normal button 21 is pressed in accordance with the guidance of the arrow, the next process corresponding to that is performed (S105).
If the regular button 21 is pressed during the coordinate monitoring of the touch panel, the next process corresponding to that is performed (S106).

As described above, according to the first embodiment, when the button 22a in the displayed wording is pressed, guidance to the position of the regular button 21 is performed, so that an appropriate operation thereafter can be performed and left as it is. It can be expected that there will be no unpleasant feelings due to lack of response or no response.
Further, when the button 22a in the displayed wording is pressed, the button press itself is not treated as effective, so that it is possible to prevent an unintended button press from being handled effectively.

Since the configuration and screen display of the second embodiment are the same as those of the first embodiment, a description thereof will be omitted. FIG. 4 shows a flowchart of the operation in the second embodiment.
First, the ATM control unit 13 transmits screen data for customer operation to the display unit 11 for display (S201). The ATM control unit 13 monitors the position (coordinates) pressed by the customer notified from the touch panel 12 (S202).

At this time, if there is a contact from the coordinates notified from the touch panel 12 to an area other than the button 22a in the displayed word (that is, "word area 22b") (S203), the contact to the word area 22b is continued. Is monitored (whether the display word 22 is being traced) (S204). When the ATM control unit 13 determines that the button 22a in the displayed wording is pressed while the contact to the wording area 22b continues (while tracing the displayed wording 22) (S205), the operation guidance on the screen has been decoded. (There was no intention to press the button 22a in the display wording), the button input was not treated as valid, and an arrow to the position of the regular button 21 was added to the screen data displayed on the display unit 11. Data is transmitted to the display unit 11 and displayed (S206). The displayed arrow is displayed until the regular button 21 is pressed. If the normal button 21 is pressed in accordance with the guidance of the arrow, the next process corresponding to that is performed (S207).

When the finger is released without pressing the button 22a in the displayed text during the trace reading (S204), the process returns to the contact presence / absence monitoring on the text area 22b (S203).
On the other hand, if the button 22a in the displayed wording is pressed (directly pressed) without touching the wording area 22b (S203), the operator intends to press the button 22a in the displayed wording. It is determined that the button has been touched and treated as an input of the regular button 21, and the following processing is performed (S209). If the regular button 21 is pressed during the coordinate monitoring of the touch panel, the next processing corresponding to that is performed (S210).

As described above, according to the second embodiment, the button 22a in the displayed message is unintentionally pressed while reading the displayed message 22 displayed on the screen while tracing it with a finger. Even if it exists, it can prevent that the button press is handled effectively.
In this case, since the display position of the regular button 21 is guided, it can be expected that it will not take a long time as it is or will not feel uncomfortable because there is no response.
On the other hand, when the button 22a in the display wording is intentionally pressed, it is handled as an input of the regular button 21, so that it is left as it is, and it takes time, or there is no response, so that it is uncomfortable. The effect of disappearing can be expected.

The present invention is not limited to the above embodiment, and various modifications can be made.
In the first embodiment and the second embodiment, the guidance to the position of the regular button 21 when the button 22a in the display wording is pressed is displayed as an arrow, but blinking, enlargement, and color change of the regular button 21 In addition, guidance by alerting by movement, button box display, etc., or guidance by voice guidance may be used.
Also, the arrow displayed to guide the position of the regular button 21 is displayed until the regular button 21 is pressed, but is deleted from the screen when a button other than the regular button is pressed or when a certain time has elapsed. However, you may return to the original screen.

In the second embodiment, when the button 22a in the displayed message is unintentionally pressed while reading the displayed message 22 displayed on the screen with a finger, the display position of the regular button 21 is displayed. However, the button press may be invalidated without performing the guidance.

In the first embodiment and the second embodiment, the ATM has been described as an example. However, if an input device that combines a touch panel and a display unit is used, it may be used in a ticket vending machine, a vending machine, or other input devices. Needless to say, it can be applied.

DESCRIPTION OF SYMBOLS 11 Display part 12 Touch panel 13 ATM control part 21 Regular button 22 Display wording 22a Button 22b in display wording Word area

Claims (1)

In an automatic transaction apparatus or input device with a touch panel on the display unit,
It is equipped with a means to detect the touch to the button in the display wording, and a means to detect the touch to the area other than the button in the display wording. An automatic transaction apparatus or an input apparatus characterized in that when it is detected that the button is directly touched, it is treated as a regular button input.

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