JP2010282521A - Fault monitoring device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To consolidate fault reports and ensure immediacy of the fault reports when abnormalities are detected in respective devices because of a common cause, such as LAN fault and common power failure, while a plurality of devices are monitored by a fault monitoring device. <P>SOLUTION: In the fault monitoring device 12 for monitoring and reporting to a monitoring center 13 the fault of a plurality of monitored devices 11, upon receiving a fault report from the monitored devices 11, a waiting time period is set in a timer 123 for a pre-registered fault phenomenon of a common part in reference to a fault phenomenon table 122, an operation for determining whether the fault report is on a fault caused by a common cause and storing the report in a report storage file 125 is repeated before the waiting time period set in the timer 123 ends, and then, upon end of the waiting time period, the reports stored in the report storage file 125 are consolidated and reported to the monitoring center 13. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

  The present invention relates to a failure monitoring device that monitors failures of a plurality of monitored devices.

  Various monitoring methods are employed when a monitoring device monitors failures of a plurality of devices. For example, Patent Literature 1 describes a failure notification method and system. Patent Document 2 describes a maintenance service system, method, and program. Patent Document 3 describes a method of deleting non-target information by waiting for failure information.

JP 2007-80035 A JP 2004-164389 A JP-A-5-095357

  However, when a failure monitoring device monitors failures of a plurality of devices, each device may detect an abnormality due to a common cause such as a LAN failure or a common power failure. At this time, an abnormality from the failure monitoring apparatus to the monitoring center is notified as many times as the number of devices to be monitored, and the reception of the notification becomes complicated.

  An object of the present invention is to consolidate trouble reports of common causes and to ensure the immediateness of trouble reports.

  The failure monitoring apparatus of the present invention registers the failure phenomenon aggregation waiting time in advance in the failure monitoring device, and controls the waiting time based on this when receiving the notification, thereby performing message aggregation in accordance with the failure phenomenon.

  In addition, the fault monitoring apparatus of the present invention detects an abnormality of the monitored apparatus by the fault monitoring apparatus, and only waits for a certain period of time to report to the center when this is a failure phenomenon of a common part registered in advance. By combining all abnormalities to be reported in one, multiple reports are consolidated into one.

However, if you wait for a certain period of time for all faults, the report will always be delayed, so the immediacy of the report will be secured with the following contents.
(1) Change the waiting time flexibly according to the failure phenomenon.
(2) If another failure occurs within the waiting time, notify immediately.

  According to the present invention, it is possible to cancel the troublesomeness of accepting a failure at a monitoring center.

FIG. 1 is a configuration diagram of a failure monitoring system that monitors a failure of a plurality of monitored devices by a failure monitoring device according to an embodiment of the present invention. FIG. 2 is a flowchart of the operation of the failure monitoring apparatus according to the embodiment of the present invention. FIG. 3 is a flowchart showing the operation of the waiting time setting process of the failure monitoring apparatus according to the embodiment of the present invention. FIG. 4 is a diagram illustrating a failure phenomenon table of the failure monitoring apparatus according to the embodiment of this invention.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 is a configuration diagram of a failure monitoring system that monitors a failure of a plurality of monitored devices by a failure monitoring device according to an embodiment of the present invention.

  In FIG. 1, 11 indicates a monitored device, 12 indicates a failure monitoring device, 13 indicates a monitoring center, and 14 indicates a monitor. The failure monitoring device 12 monitors failures of the plurality of monitored devices 11 and notifies the monitoring center 13 of the failure. The monitor 14 of the monitoring center 13 detects a failure of the monitored device 11 based on the notified information.

  In the failure monitoring apparatus of FIG. 1, 121 is a failure notification accepting unit, 122 is a failure phenomenon table, 123 is a timer, 124 is the same failure determination unit, and 125 is a notification accumulation file.

  When the failure notification receiving unit 121 receives a failure notification from one of the monitored devices 11, the waiting time is set in the timer 123 with reference to the failure phenomenon table. Next, when a failure notification is received from another monitored device 11, the same failure determination unit 124 determines whether the failure notification is a common cause failure and stores the notification in the notification storage file 12. This operation is repeated until the waiting time set in the timer 123 ends. When the waiting time ends, the notifications stored in the notification storage file 12 are collected and notified to the monitoring center 13.

  FIG. 2 is a flowchart of the operation of the failure monitoring apparatus according to the embodiment of the present invention. When the operation of the failure monitoring apparatus starts in step 201 of FIG. 2, in step 202 (1) when the first notification is received from the monitored device, in step 203, (2) the failure phenomenon table 122 is referred to. For the failure phenomenon of the common part registered in advance, in step 204, (3) waiting time shown in the failure phenomenon table 122 is set in the timer.

  In step 205, a timer is started. In step 206, it is determined whether or not there is a report from another device. If there is a report from another device (Yes), in step 207, whether the report is (4) the same trouble or not. It is determined whether or not. In step 206, when there is no report from another device (No), the process proceeds to step 209, and it is determined whether the time is over.

  In step 207, if the notification is a case failure (Yes), in step 208, (5) is stored as a case notification. If the notification is not a case failure (No), go to step 210. Transition.

  Thereafter, in step 209, it is determined whether or not the waiting time set by the timer has exceeded (6) time. If the time is not over (No), the process proceeds to step 206, where it is determined whether there is a report from another crisis, and this operation is repeated.

  In step 209, if the time is over (Yes), the accumulated results are aggregated in step 210, and in step 211, the aggregation result is reported to the monitoring center.

  FIG. 3 is a flowchart showing the operation of the waiting time setting process of the failure monitoring apparatus according to the embodiment of the present invention. In FIG. 3, for a failure phenomenon of a common part registered in advance in step 301, a waiting time is set based on the failure phenomenon, and in step 302, a waiting time is set. In this case, if the fixed time is “0”, the notification is made immediately without waiting for the fixed time.

  While waiting for a certain period of time, for example, when an abnormality from the device 1 is received in step 303 and an abnormality from the device 2 is received in step 304, the monitored device is received in step 305 after the elapse of a certain time t. Aggregate abnormalities from and report to the monitoring center.

  FIG. 4 shows the failure phenomenon table 122 of the failure monitoring apparatus according to the embodiment of the present invention. The failure phenomenon table 122 stores an item of a failure phenomenon 41 that becomes a failure report of a predetermined common cause, and an item of a waiting time 42 corresponding to the failure phenomenon 41. As the failure phenomenon 41, for example, a LAN failure, a CPU failure, a power failure, or the like is a failure monitoring target. For each failure phenomenon, a waiting time for collecting abnormalities from monitored devices is set.

  In the embodiment of the present invention, for example, in the case of a CPU failure, the waiting time is set to “0”, and the failure notification is set immediately without waiting for a certain time.

  The fault monitoring apparatus of the present invention can be applied to a wide range of monitoring systems that monitor a plurality of monitored apparatuses for faults other than faults such as LAN faults, CPU faults, and power supply faults.

DESCRIPTION OF SYMBOLS 11 Monitored apparatus 12 Fault monitoring apparatus 13 Monitoring center 14 Monitoring person 41 Fault phenomenon 42 Wait time 121 Fault report reception part 122 Fault phenomenon table 123 Timer 124 Same fault judgment part 125 Report accumulation file

Claims (5)

In a fault monitoring device that monitors faults of multiple monitored devices,
When receiving a failure notification from the monitored device, set a waiting time in a timer for a failure phenomenon of a common part, and repeatedly determine whether or not the failure notification is a common cause until the waiting time ends, When the waiting time is over, the failure monitoring apparatus is characterized in that the notifications accumulated in the notification storage file are collected and notified. The failure monitoring apparatus according to claim 1,
It has a failure phenomenon table that stores a set of previously registered failure phenomena of common parts and the waiting time,
When a failure notification is received from the monitored device, the waiting time is set in the timer with reference to the failure phenomenon table, and the detected abnormality of the monitored device is a failure phenomenon of a common part registered in advance The failure monitoring apparatus is characterized by waiting for a notification to the monitoring center for a certain period of time, collecting a plurality of notifications generated during this time into one time, and reporting to the monitoring center. The failure monitoring apparatus according to claim 2,
A failure monitoring apparatus characterized in that the waiting time can be flexibly changed in accordance with the failure phenomenon. The failure monitoring apparatus according to claim 2,
A fault monitoring apparatus that immediately reports to the monitoring center when another fault phenomenon other than the fault phenomenon of the common part registered in advance occurs within the waiting time. In a failure monitoring device that monitors a failure of a plurality of monitored devices and reports to a monitoring center, a failure notification receiving unit that receives a failure notification from the monitored device and a set of registered failure phenomenon and waiting time are stored A failure phenomenon table, a timer capable of setting the waiting time, a failure determination unit for determining whether or not a failure report from the monitored device is a failure phenomenon of a common part, and a failure phenomenon of the common part A report accumulation file that accumulates the failure of
When the failure notification receiving unit receives the failure notification from the monitored device, referring to the failure phenomenon table, the waiting time is set in the timer for the failure phenomenon of the common part registered in advance,
When the failure determination unit accepts a failure notification from the monitored device until the waiting time set in the timer ends, the failure determination unit determines whether the failure notification is a common cause and notifies the notification accumulation file Repeat the action of accumulating
When the waiting time is over, the failure monitoring apparatus characterized in that the notifications accumulated in the notification storage file are collected and notified to the monitoring center.

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