JP2010267233A - Accommodation cleaning management system using handy terminal and ic tag or barcode - Google Patents

Accommodation cleaning management system using handy terminal and ic tag or barcode Download PDF

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Publication number
JP2010267233A
JP2010267233A JP2009132514A JP2009132514A JP2010267233A JP 2010267233 A JP2010267233 A JP 2010267233A JP 2009132514 A JP2009132514 A JP 2009132514A JP 2009132514 A JP2009132514 A JP 2009132514A JP 2010267233 A JP2010267233 A JP 2010267233A
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Prior art keywords
tag
barcode
handy terminal
management system
cleaning
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JP2009132514A
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Japanese (ja)
Inventor
Keiichi Hirota
敬一 廣田
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RESPECT SYSTEMS Inc
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RESPECT SYSTEMS Inc
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Priority to JP2009132514A priority Critical patent/JP2010267233A/en
Publication of JP2010267233A publication Critical patent/JP2010267233A/en
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Abstract

<P>PROBLEM TO BE SOLVED: To provide a simple and inexpensive accommodation cleaning management system using an IC tag or barcode and a handy terminal. <P>SOLUTION: The IC tag or barcode in each room of an accommodation facility is read by an IC tag reader or barcode reader and a handy terminal, or a handy terminal with built-in IC tag reader or barcode reader. The data is transferred to a server by wireless LAN, to monitor whether a room has been already cleaned, is being cleaned, or is not cleaned yet on the management system. When the next instruction to each cleaner is input in the management system, the instruction is displayed on a screen of the handy terminal when the IC tag or barcode is read. Therefore, the cleaner can efficiently work without interruption during cleaning. <P>COPYRIGHT: (C)2011,JPO&INPIT

Description

本発明は、旅館やホテル等宿泊施設の清掃状況の管理システムに関する。  The present invention relates to a management system for cleaning status of accommodation facilities such as inns and hotels.

従来はハンディターミナルの無線通信のみによるホテルキーパーシステムがある。また、ドアスイッチを利用した清掃情報信号発生器がある。  Conventionally, there is a hotel keeper system using only handy terminal wireless communication. There is also a cleaning information signal generator using a door switch.

特開平８−２８７１４６号公報 上記はハンディターミナルの無線通信のみによるホテルキーパーシステムである。
本発明と特許文献１との相違は、ＩＣタグもしくはバーコードを利用することにより簡単に使用できることである。
特開２００３−２１６７４６号公報 上記は部屋のドアに信号発生器を取り付けて清掃情報を管理するシステムである。
本発明と特許文献２との相違は、各部屋に信号発生器や有線回線を必要とせず、無線ＬＡＮとＩＣタグを利用することにより安価にしかも簡単に使用できることである。 JP-A-8-287146 The above is a hotel keeper system using only handy terminal wireless communication.
The difference between the present invention and Patent Document 1 is that it can be easily used by using an IC tag or a barcode.
JP 2003-216746 A The above is a system for managing cleaning information by attaching a signal generator to a room door.
The difference between the present invention and Patent Document 2 is that each room does not require a signal generator or a wired line, and can be used inexpensively and easily by using a wireless LAN and an IC tag.

本発明が解決しようとする課題は、宿泊施設の設備投資を最小限に抑え、清掃状況をリアルタイムにフロント等事務所で捉え、清掃員の配置やお客様の誘導を効率的に行う安価で簡素な管理システムを提供する。
また、清掃員にも簡単に利用できる管理システムを提供する。The problem to be solved by the present invention is to reduce the capital investment of the accommodation facility to the minimum, capture the cleaning situation at the front office, etc. in real time, and efficiently arrange the cleaning staff and guide customers. Provide a management system.
It also provides a management system that can be easily used by cleaning staff.

上記の課題を解決するために本発明は、ＩＣタグリーダーもしくはバーコードリーダーとハンディターミナルまたはＩＣタグリーダーもしくはバーコードリーダー内蔵のハンディターミナルで宿泊施設の各部屋にあるＩＣタグもしくはバーコードを読み取り、読み取ったデータを無線ＬＡＮでサーバーに転送し、管理システム上で清掃の終了した部屋、清掃中の部屋、清掃がされていない部屋の情報が管理システム上で監視する。また、管理システムで各清掃員に次の指示を入力すると、清掃員はＩＣタグもしくはバーコードを読み取った時点で携帯電話の画面に指示が表示されるため、清掃中に作業を中断すること無く効率的に作業が行える。  In order to solve the above problems, the present invention reads an IC tag or a barcode in each room of an accommodation facility with an IC tag reader or barcode reader and a handy terminal or a handy terminal with a built-in IC tag reader or barcode reader, The read data is transferred to the server via the wireless LAN, and information on the room that has been cleaned, the room that is being cleaned, and the room that has not been cleaned on the management system is monitored on the management system. In addition, when the following instructions are input to each cleaning staff in the management system, the cleaning staff displays the instructions on the screen of the mobile phone when the IC tag or barcode is read, so the work is not interrupted during cleaning. Work efficiently.

（１）清掃員はＩＣタグもしくはバーコードを読み取るだけで状況報告ができるようになるため、清掃の妨げにならず簡単に利用することができる。
（２）清掃員の指示が作業の合間に確認することができるため、作業が中断されること無く効率的に指示ができる。
（３）既設の無線ＬＡＮ環境があれば各部屋にはＩＣタグもしくはバーコードを貼り付けるだけで設置も簡単に行える。(1) Since the cleaning staff can report the situation only by reading the IC tag or the barcode, it can be used easily without interfering with the cleaning.
(2) Since the instruction of the cleaner can be confirmed between work, the work can be efficiently given without being interrupted.
(3) If there is an existing wireless LAN environment, installation can be performed simply by attaching an IC tag or barcode to each room.

本発明による宿泊施設清掃管理システムの全体構成図である。1 is an overall configuration diagram of an accommodation facility cleaning management system according to the present invention. 本発明による宿泊施設清掃管理システムのビジネスフローチャートである。It is a business flowchart of the accommodation facility cleaning management system by this invention.

本発明を実施するための形態を実施例に基づいて説明する。
（１）図１は本発明によるシステムの実施例として宿泊施設清掃管理システムの全体構成図である。
（２）図１の１は本発明で使用するＩＣタグリーダーもしくはバーコードリーダーとハンディターミナルまたはＩＣタグリーダーもしくはバーコードリーダー内蔵のハンディターミナル、２は清掃開始通信用のＩＣタグもしくはバーコード、３は清掃終了通信用のＩＣタグもしくはバーコードである。４は無線ＬＡＮ中継器、５は清掃状況と清掃員への指示データ蓄積用のデータベースサーバーである。
（３）図１の１のハンディターミナルには無線ＬＡＮを経由してデータを取得及び蓄積するためのデータ等が予め登録されており、２のＩＣタグもしくはバーコードリーダーには部屋と清掃開始用のデータが、３のＩＣタグもしくはバーコードには部屋と清掃終了用のデータが予め登録されている。清掃開始時に２のＩＣタグもしくはバーコードを１のＩＣタグリーダーもしくはバーコードリーダーで読み込ませ３のサーバーに無線ＬＡＮを経由してデータを転送する。
（４）転送した情報はデータベースに蓄積され、フロント等事務所では該当部屋の清掃が開始されたことが確認できる。
（５）清掃終了時に３のＩＣタグもしくはバーコードを１のＩＣタグリーダーもしくはバーコードリーダーで読み込ませ３のサーバーに無線ＬＡＮを経由してデータを同様に転送する。
（６）同様に情報はデータベースに蓄積され、フロント等事務所では該当部屋の清掃が終了したことが確認できる。
（７）フロント等事務所では清掃員の状況を管理システムで確認し、次の作業指示を管理システムで登録しておくと、３のＩＣタグもしくはバーコードを読込ませた後に登録された指示内容が清掃員のハンディターミナルに表示される。
（８）図２は清掃時のビジネスフローチャートである。EMBODIMENT OF THE INVENTION The form for implementing this invention is demonstrated based on an Example.
(1) FIG. 1 is an overall configuration diagram of an accommodation facility cleaning management system as an embodiment of a system according to the present invention.
(2) 1 in FIG. 1 is an IC tag reader or bar code reader used in the present invention and a handy terminal or handy terminal with an IC tag reader or bar code reader, 2 is an IC tag or bar code for cleaning start communication, 3 Is an IC tag or barcode for cleaning completion communication. 4 is a wireless LAN repeater, and 5 is a database server for accumulating cleaning data and instruction data for the cleaning staff.
(3) Data for acquiring and storing data via the wireless LAN is registered in advance in the handy terminal 1 in FIG. 1, and the room and cleaning start are performed in the 2 IC tag or barcode reader. The data for the room and the end of cleaning are registered in advance in the IC tag or barcode of No. 3. At the start of cleaning, the IC tag or barcode of 2 is read by the IC tag reader or barcode reader of 1 and the data is transferred to the server of 3 via the wireless LAN.
(4) The transferred information is accumulated in the database, and it can be confirmed that the room has been cleaned in the office such as the front desk.
(5) When cleaning is completed, the IC tag or barcode of 3 is read by the IC tag reader or barcode reader of 1 and the data is similarly transferred to the server of 3 via the wireless LAN.
(6) Similarly, information is accumulated in the database, and it can be confirmed that the room has been cleaned in the office such as the front desk.
(7) The front desk office confirms the status of the cleaning staff with the management system, and if the next work instruction is registered with the management system, the contents of the instructions registered after reading 3 IC tags or barcodes Appears on the handy terminal of the cleaner.
(8) FIG. 2 is a business flowchart for cleaning.

１ ハンディターミナル＋ＩＣタグリーダーもしくはバーコードリーダーまたはＩＣタグリーダーもしくはバーコードリーダー内蔵のハンディターミナル
２ 清掃開始通信用のＩＣタグ
３ 清掃終了開始通信用のＩＣタグ
４ 無線ＬＡＮ中継器
５ データベースサーバー1 Handy terminal + IC tag reader / bar code reader or handy terminal with IC tag reader / bar code reader 2 IC tag for cleaning start communication 3 IC tag for cleaning end start communication 4 Wireless LAN relay 5 Database server

Claims (2)

旅館もしくはホテル等の宿泊施設で部屋の清掃開始と終了時にＩＣタグリーダーもしくはバーコードリーダーとハンディターミナル、またはＩＣタグリーダーもしくはバーコードリーダー内蔵のハンディターミナルで部屋にあるＩＣタグもしくはバーコードを読み取り、読み取ったデータを無線ＬＡＮによりデータベースサーバーに転送し、部屋の清掃状況をリアルタイムに監視する管理システム。  At the start and end of room cleaning at an inn or hotel accommodation, read the IC tag or barcode in the room with an IC tag reader or barcode reader and handy terminal, or with an IC tag reader or barcode reader built-in handy terminal, A management system that transfers scanned data to a database server via a wireless LAN and monitors the cleaning status of the room in real time. 部屋の清掃終了時に清掃終了のデータをデータベースサーバーに転送した際、フロント等の事務所からの次の指示がハンディターミナルの画面に表示される請求項１記載の管理システム。  The management system according to claim 1, wherein when the cleaning completion data is transferred to the database server at the end of the room cleaning, the next instruction from the office such as the front is displayed on the screen of the handy terminal.
JP2009132514A 2009-05-12 2009-05-12 Accommodation cleaning management system using handy terminal and ic tag or barcode Pending JP2010267233A (en)

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Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2014531642A (en) * 2011-09-07 2014-11-27 アマデウス エス．エイ．エス Method and system for accessing places
JP2018132789A (en) * 2017-02-13 2018-08-23 学校法人東京電機大学 Composite private-room group management system

Cited By (2)

* Cited by examiner, † Cited by third party
Publication number Priority date Publication date Assignee Title
JP2014531642A (en) * 2011-09-07 2014-11-27 アマデウス エス．エイ．エス Method and system for accessing places
JP2018132789A (en) * 2017-02-13 2018-08-23 学校法人東京電機大学 Composite private-room group management system

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