JP2010154890A - Nurse call system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To allow a patient to call a health worker without hesitation while increasing the possibility for the health worker to respond to the call at the time desirable for the patient making the call. <P>SOLUTION: A frequency information acquisition part 15 acquires the frequency of calls from patients as frequency information. If a busyness degree determining part 16 determines that the acquired frequency information is not more than a prescribed value, a notifying signal generating part 17 generates a notifying signal suggesting that the health worker is not so busy at the time and that the possibility for the health worker to immediately respond to the call is high, and outputs the signal to each nurse call slave unit 1 to notify the information in a notifying part 5 in the nurse call slave unit 1. With this structure, the patient can make a call for the health worker without hesitation. If a call is made by the patient, the frequency of calls from patients is low at the time, and therefore, the possibility for the health worker in response to the call to immediately respond to the call is high. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to a nurse call system for calling a nurse or a caregiver in response to a request from a patient or a care recipient in a hospital or a care facility.

  Conventionally, in the nurse call system, a nurse call cordless handset installed near a patient or a care recipient (hereinafter collectively referred to as a patient) (for example, near a bed) and a nurse or caregiver (hereinafter collectively). It is connected to the nurse call master unit installed in the staff room where the health care worker is located by wired or wireless connection. In such a nurse call system, when a patient presses a call button or the like provided on a nurse call slave unit, a notification unit provided on the nurse call master unit operates, and the patient calls a medical worker. it can.

  Here, a corridor lamp, a controller, and the like are connected between the nurse call slave unit and the nurse call master unit. The corridor lamp is attached to the wall surface on the corridor side near the entrance of a room such as a hospital room. The corridor lamp displays patient information such as the number of the attached room and the name of the patient who is hospitalized in the room. The corridor lamp is linked to the nurse call master unit. When the patient calls by pressing the call button of the nurse call slave unit, the nurse call slave unit calls the nurse call master unit and the corridor lamp. To be notified. At this time, the corridor lamp notifies a call by lighting / flashing a lighting device provided in the corridor lamp. Thereby, the medical staff can identify the hospital room where the patient who has called is.

In addition, PHS (Personal Handyphone) carried by healthcare professionals
There is also known a nurse call system combining a system) and a PBX (Private Branch Exchange). In this nurse call system, a call is notified by PHS and can be answered by PHS. Therefore, a medical worker who is not in the staff room also answers the call if carrying the PHS. be able to.

By the way, since a medical worker must respond to a call from a patient, a patient watching a busy medical worker presses a call button of a nurse call cordless handset (calls a medical worker) ) Sometimes hesitated. Thus, in order to prevent the patient from withholding the medical staff, there is known a nurse call system in which an emergency call that does not need to be handled immediately can be performed by the nurse call slave unit. (For example, patent document 1 etc.). In Patent Document 1, since the emergency call and the emergency call are distinguished from each other and displayed on the nurse call master unit, the medical worker can use the time when the separation is good or close according to the business situation. As you go to your hospital room, you can go see the patient who made the emergency call.
JP 2000-48267 A

  However, in the technique described in Patent Document 1, when a patient makes an urgent call, a medical worker who grasps the urgent call goes to see the patient for his / her convenience. The timing at which a health care worker comes to see the situation cannot be grasped, and the timing at which the patient wants the health care worker to come and the timing at which the health care worker actually arrives deviate to meet the patient's request. There was a problem that I could not.

  The present invention has been made to solve such a problem, and the patient is not hesitated while increasing the possibility that the medical staff will respond to the call at the timing desired by the patient who made the call. The purpose is to be able to call medical personnel.

  In order to solve the above-described problems, in the present invention, the frequency at which a call is made from a patient is acquired as frequency information. When the acquired frequency information is equal to or less than a predetermined value, the medical staff is very busy at that time. In addition, the nurse call slave unit is notified that there is a high possibility of being able to respond immediately to the call.

  According to the present invention configured as described above, the patient who sees the notification to the nurse call cordless hand grasps that the medical worker is not very busy and is likely to be able to respond immediately to the call. So you can call a health care worker without hesitation. In addition, when a call is made, since the frequency of calls by the patient is low at that time, it is highly likely that a medical worker corresponding to the call can immediately respond to the call. Therefore, it is possible to increase the possibility that the medical staff will respond to the call at a timing desired by the patient who made the call.

  Hereinafter, an embodiment of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram illustrating a configuration example of a nurse call system according to the present embodiment. As shown in FIG. 1, the nurse call system according to the present embodiment includes a nurse call slave device 1 and a nurse call parent device 10. A corridor lamp (not shown), a controller (not shown), and the like are connected between the nurse call slave unit 1 and the nurse call master unit 10.

  The nurse call master unit 10 is connected to a plurality of nurse call slave units 1. Each nurse call slave unit 1 includes a slave unit control unit 2, a call operation unit 3, a slave unit interface 4, and a notification unit 5. It is prepared for. The nurse call parent device 10 includes a parent device control unit 11, a parent device interface 12, a notification unit 13, a storage unit 14, a frequency information acquisition unit 15, a busyness determination unit 16, and a notification signal generation unit 17. ing. Here, each nurse call cordless handset 1 is installed on a bed or the like in a hospital room where a patient is hospitalized, and is connected to the nurse call master set 10 via a corridor light and a controller via a transmission line. Yes. Each nurse call slave device 1 is connected to a nurse call parent device 10 so as to be identifiable.

  First, each component of the nurse call handset 1 will be described. The subunit | mobile_unit control part 2 controls each component of the nurse call subunit | mobile_unit 1 so that it may mention later. The call operation unit 3 is for operation when a patient calls a medical worker, and includes a call button and the like. The patient operates the call operation unit 3 when he / she wants to call a medical worker. Then, the subunit | mobile_unit control part 2 produces | generates a calling signal. Here, the call signal includes identification information for distinguishing the nurse call slave unit 1 from other nurse call slave units.

  The slave unit interface 4 is for connecting the nurse call slave unit 1 and the nurse call master unit 10 in a communicable manner, and outputs the call signal generated by the slave unit control unit 2 to the nurse call master unit 10. At the same time, a notification signal to be described later is input from the nurse call parent device 10.

  The notification unit 5 is for notifying that the medical staff is not so busy and is likely to be able to respond immediately to a call that will be made. Here, whether or not the health care worker is busy is determined by whether or not there is a call by the nurse call handset 1 to the health care worker. Moreover, as the notification part 5, the call confirmation lamp, nightlight, etc. which were provided in the nurse call subunit | mobile_unit 1 are used. When a call is made from the nurse call handset 1, the call confirmation lamp is lit so that the patient can confirm that the call is being made. The night light is lit so that the patient can grasp the location of the nurse call handset 1 when the surroundings are dark, such as at night. In addition, when the nightlight is also used as a call confirmation light, it is necessary to distinguish between the lights by turning on when the call is not made and flashing when the call is not made. . In addition, when a call confirmation lamp or a nightlight is used as the notification unit 5, it is necessary to change a lighting method for performing notification from a normal case.

  In the present embodiment, the above-described call confirmation light and nightlight are used for the notification unit 5, but the present invention is not limited to this. For example, the notification display may be performed using a display provided in the nurse call handset 1 or a notification sound may be output from a speaker provided in the nurse call handset 1.

  By the way, when the call operation unit 3 is operated by the nurse call slave unit 1, the nurse call system enters the call notification state, and the operation of the call operation unit 3 of the same nurse call slave unit 1 becomes invalid. Therefore, a medical worker off-hooks the handset provided in the nurse call base unit 10 to place the nurse call handset 1 and the nurse call base unit 10 in a call state, and after the call ends, the handset is turned on hook to end the call state. It is necessary to cancel the call notification state of the nurse call system. Further, the notification state of the nurse call system can be unlocked by operating a recovery operation unit provided on a wall surface of a hospital room or a hallway light without using a handset. In the present embodiment, such an operation is called a recovery operation.

  Next, each component of the nurse call parent machine 10 will be described. The base unit control unit 11 controls each component of the nurse call base unit 10 as described later. The master unit interface 12 is for connecting the nurse call master unit 10 and the nurse call slave unit 1 so that they can communicate with each other. The master unit interface 12 receives a call signal output from the nurse call slave unit 1 and a notification signal described later. The notification signal generated by the generation unit 17 is output to the nurse call slave unit 1.

  The notification unit 13 is for notifying that a call has been received from a patient, and includes a sound emitting device such as a speaker and a display device such as a liquid crystal display. When notifying by the notification unit 13, the base unit control unit 11 identifies the patient who has called by the identification information included in the call signal and displays the name on the display device of the notification unit 13. I have to. Note that the display device used for the notification unit 13 is not limited to a liquid crystal display or the like. For example, a so-called board-type nurse call that includes a name display section that displays the name of each patient and an indicator lamp that corresponds to the patient, and that, when called, turns on the indicator lamp that corresponds to the patient. A master unit or the like may be used as a display device.

  Thus, since the nurse call system is in a call notification state, the medical worker can call off the phone by not hooking a handset (not shown) or operate the recovery operation unit to restore the nurse call system. In this embodiment, the handset is responded to the call by off-hooking, but the present invention is not limited to this. For example, you may make it respond using PHS which the medical worker carries.

  The memory | storage part 14 is provided with the timepiece device which is not shown in figure, and memorize | stores the time when the nurse call main unit 10 received the call as history information. Here, a storage device such as a hard disk drive is used as the storage unit 14. When the base unit interface 12 inputs a call signal, the base unit control unit 11 acquires current time information from the clock device in the storage unit 14 and records history information in the storage unit 14. In addition, in this embodiment, although the main | base station control part 11 has recorded only that there was a call in the memory | storage part 14 as historical information, it is not limited to this. For example, the name of the patient specified by the identification information included in the calling signal may be recorded in the storage unit 14 in association with the history information.

  The frequency information acquisition unit 15 acquires frequency information indicating the frequency of calls within a predetermined time based on the history information stored in the storage unit 14. Specifically, the number of calls within a predetermined time (for example, 30 minutes) up to the present is acquired from the history information. For example, when the call is made three times in the past 30 minutes, the frequency information acquisition unit 15 acquires a value of 3 times / 30 minutes as the frequency information.

  The busyness determination unit 16 determines whether the frequency information acquired by the frequency information acquisition unit 15 is equal to or less than a predetermined value. Specifically, the busyness determination unit 16 has, for example, a value of 3 times / 30 minutes as the predetermined value of the frequency information. Here, since the frequency information acquired by the frequency information acquisition unit 15 is 3 times / 30 minutes, the busyness determination unit 16 determines that the frequency information is equal to or less than a predetermined value (3 times / 30 minutes). In addition, the frequency information acquisition unit 15 and the busyness determination unit 16 perform the above-described operation (for example, every 10 minutes) every certain time (predetermined timing). In this way, the frequency information acquisition unit 15 updates the frequency information every 10 minutes, and the busyness determination unit 16 updates the determination result every 10 minutes. Further, the measurement of the predetermined timing is performed by a timer or the like (not shown).

  By the way, when the frequency information acquired by the frequency information acquisition unit 15 is 4 times / 30 minutes or the like, the busyness determination unit 16 determines that it exceeds a predetermined value (in other words, not less than the predetermined value). To do. As described above, the busyness level determination unit 16 determines the busyness level of the medical staff based on the frequency of calls by the nurse call handset 1.

  The notification signal generation unit 17 generates a notification signal and outputs it to the parent device control unit 11 when the busyness determination unit 16 determines that the frequency information acquired by the frequency information acquisition unit 15 is a predetermined value or less. . The parent device control unit 11 outputs the notification signal input from the notification signal generation unit 17 to each nurse call child device 1 via the parent device interface 12.

  In the nurse call cordless handset 1 to which the notification signal is input, the notification unit 5 notifies that the medical staff is not so busy and is likely to be able to respond immediately to a call that will be made. To do. The patient who grasps the notification of the notification unit 5 can call the medical staff without hesitation. In addition, when a call is actually made, since the frequency of the call is low at that time, there is a high possibility that the medical staff can immediately respond to the call.

  Next, the operation of the nurse call system and the busyness notification method according to the present embodiment will be described. FIG. 2 is a flowchart showing the operation of the nurse call system and the busyness notification method according to the present embodiment. First, in the nurse call base unit 10, it is checked in the base unit control unit 11 whether or not a call signal has been input (step S1). If base unit control unit 11 determines that a call signal has not been input (NO in step S1), the process proceeds to step S5.

  On the other hand, when the base unit control unit 11 determines that the call signal has been input (YES in step S1), the base unit control unit 11 operates the notification unit 16 to notify the storage unit 14 History information is stored (step S2). Then, the parent device control unit 11 checks whether or not a restoration operation has been performed by a medical worker off-hooking a handset (not shown) of the nurse call parent device 10 (step S3). If base unit control unit 11 determines that a recovery operation has not been performed (NO in step S3), the process in step S3 is repeated.

  On the other hand, if base unit control unit 11 determines that a recovery operation has been performed (YES in step S3), base unit control unit 11 stops the operation of notification unit 13 to stop the notification, and a recovery signal And output via the master unit interface 12 (step S4).

  In step S5, the parent device control unit 11 checks whether or not a predetermined timing has elapsed. Here, the timing measurement is started at any time (such as when the nurse call system is turned on or when the first call is made). If base unit control unit 11 determines that the predetermined timing has not elapsed (NO in step S5), the process returns to step S1.

  On the other hand, when base unit control unit 11 determines that the predetermined timing has elapsed (YES in step S5), base unit control unit 11 operates frequency information acquisition unit 15 to acquire frequency information. (Step S6). Then, the busyness determination unit 16 checks whether the frequency information acquired by the frequency information acquisition unit 15 is equal to or less than a predetermined value (step S7). If the busyness determination unit 16 determines that the frequency information exceeds a predetermined value (in other words, not less than the predetermined value) (NO in step S7), the process returns to step S1.

  On the other hand, when busyness determination unit 16 determines that the frequency information is equal to or less than a predetermined value (YES in step S7), base unit control unit 11 operates notification signal generation unit 17 to generate notification signal. The unit 17 generates a notification signal and outputs it to each nurse call child device 1 via the parent device interface 12 (step S8).

  By the way, in the nurse call handset 1, the following operations are performed. In the nurse call handset 1, the handset controller 2 checks whether or not a notification signal has been input (step S9). If slave unit control unit 2 determines that a notification signal has been input (YES in step S9), slave unit control unit 2 operates notification unit 5 and proceeds to the processing in step S11. On the other hand, when it is determined by handset controller 2 that the notification signal is not input (NO in step S9), the process proceeds to step S11.

  In step S11, the handset controller 2 checks whether or not the call operation unit 3 has been operated. If handset controller 2 determines that call operation unit 3 has not been operated (NO in step S11), the process returns to step S9. On the other hand, when the handset controller 2 determines that the call operation section 3 has been operated (YES in step S11), the handset controller 2 generates a call signal and transmits the nurse via the handset interface 4. The data is output to the call master (step S12).

  Then, the handset controller 2 checks whether or not a recovery signal has been input (step S13). If slave unit control unit 2 determines that a recovery signal has not been input (NO in step S13), the process in step S13 is repeated. On the other hand, if it is determined by handset controller 2 that a recovery signal has been input (YES in step S13), nurse call handset 1 is recovered (step S14).

  As described above in detail, according to the present embodiment, the frequency information acquisition unit 15 acquires the frequency of the call from the patient as frequency information, and the degree of busyness when the acquired frequency information is equal to or less than a predetermined value. When the determination unit 16 determines, the notification signal generation unit 17 generates a notification signal indicating that the medical worker is not so busy at that time and is likely to be able to respond immediately to the call. It is generated, outputted to each nurse call child device 1, and notified by the notification unit 5 of each nurse call child device 1.

  As a result, the patient who sees the notification of the notification unit 5 can grasp that the medical worker is not so busy and is likely to be able to respond immediately to the call. Person can be called. In addition, when a call is made, since the frequency of calls by the patient is low at that time, a medical worker corresponding to the call is likely to be able to respond immediately to the call. Therefore, it is possible to increase the possibility that the medical staff will respond to the call at a timing desired by the patient who made the call.

  In the above-described embodiment, only when the busyness determination unit 16 determines that the frequency information is equal to or less than a predetermined value, the notification signal generation unit 17 generates a notification signal and outputs the notification signal to the nurse call parent device 10. However, it is not limited to this. For example, the nurse call parent device 10 is provided with a responsive operation unit that is operated by a medical staff with room, and when this operation is performed, the notification signal generation unit 17 generates a notification signal to the nurse call parent device 10. You may make it output. Here, a medical worker having a margin is a medical worker who has determined that he / she can handle the call. That is, such a case occurs when the frequency of calls is high but the number of work steps is small.

  In the above-described embodiment, the notification signal is output to each nurse call slave device 1, but the present invention is not limited to this. For example, the notification signal may be output only to a specific nurse call slave unit 1. Here, the specific nurse call cordless handset 1 is a nurse call cordless handset 1 that is extremely low in the frequency of calls, a nurse call cordless handset 1 that is used by patients with severe medical conditions, and a nurse call cordless handset 1 designated by a medical worker. Etc.

  Further, in the above-described embodiment, the notification unit 5 for notifying that the medical staff is not very busy and is likely to be able to respond immediately to a call that will be made in the future. Although provided in the call handset 1, it is not limited to this. For example, a clock or an information display device installed in a hospital room may be used as a notification device, and a notification unit may be provided inside the notification device. Here, the notification device includes a notification unit that notifies that a medical worker is not very busy and is likely to be able to respond immediately to the call, and a notification unit by inputting a notification signal. And a control unit for operating the device.

  In the embodiment described above, when the busyness determination unit 16 determines that the frequency information acquired by the frequency information acquisition unit 15 is equal to or less than a predetermined value, the notification signal generation unit 17 generates a notification signal, and each nurse Although it outputs to the call subunit | mobile_unit 1 and is notified by the notification part 5 of each nurse call subunit | mobile_unit 1, it is not limited to this. For example, the busyness determination unit 16 determines the busyness for each stage, the notification signal generation unit 17 generates a different notification signal for each stage, and the notification unit 5 of each nurse call handset 1 uses the medical worker's You may make it display busyness in steps. Specifically, the busyness of the medical staff is displayed by a bar graph or the like. As a result, the patient can grasp in detail the busyness of the medical staff.

  In addition, the said embodiment is only what showed the example in implementation in implementing this invention, and, as a result, the technical scope of this invention should not be interpreted limitedly. In other words, the present invention can be implemented in various forms without departing from the spirit or main features thereof.

It is a block diagram which shows the structural example of the nurse call system by this embodiment. It is a flowchart which shows the operation | movement of the nurse call system by this embodiment, and the busyness notification method.

Explanation of symbols

1 Nurse Call Slave Unit 2 Slave Unit Control Unit 3 Call Operation Unit 4 Slave Unit Interface 5 Notification Unit 10 Nurse Call Master Unit 11 Master Unit Control Unit 12 Master Unit Interface 13 Notification Unit 14 Storage Unit 15 Frequency Information Acquisition Unit 16 Busyness Determination Unit 17 Notification signal generation unit

Claims (3)

A call operation unit for receiving a call operation by a patient, a notification unit for notifying that a medical worker is not very busy and is likely to be able to respond immediately to the call, and the call operation unit A nurse call cordless handset comprising a cordless handset control unit for operating the notification unit by generating a call signal by the operation and outputting the notification signal and inputting the notification signal;
A notification unit that notifies the call, a master control unit that operates the notification unit by inputting the call signal output from the nurse call slave unit, and stores the time when the call is received as history information The frequency information acquisition unit that acquires the frequency information indicating the frequency of the call within a predetermined time based on the history information, and the frequency information acquired by the frequency information acquisition unit is equal to or less than a predetermined value. A busyness determination unit that determines whether the frequency information is equal to or less than a predetermined value, and a notification signal generation unit that generates and outputs the notification signal when the busyness determination unit determines that the frequency information is a predetermined value or less. Nurse call parent machine,
Having a nurse call system. A nurse call handset including a call operation unit that receives a call operation by a patient, and a handset control unit that generates and outputs a call signal by the operation of the call operation unit;
A notification unit that is installed in a hospital room and notifies that a medical worker is not very busy and is likely to be able to respond immediately to the call, and the notification unit by inputting a notification signal A notification device comprising a control unit to be operated;
A notification unit that notifies the call, a master control unit that operates the notification unit by inputting the call signal output from the nurse call slave unit, and stores the time when the call is received as history information The frequency information acquisition unit that acquires the frequency information indicating the frequency of the call within a predetermined time based on the history information, and the frequency information acquired by the frequency information acquisition unit is equal to or less than a predetermined value. A busyness determination unit that determines whether the frequency information is equal to or less than a predetermined value, and a notification signal generation unit that generates and outputs the notification signal when the busyness determination unit determines that the frequency information is a predetermined value or less. Nurse call parent machine,
Having a nurse call system.   The nurse call master unit includes a response enable operation unit operated by a medical worker who has determined that the call can be handled, and the notification signal generation unit is operated when the response enable operation unit is operated. The nurse call system according to claim 1, wherein the notification signal is generated and output regardless of a determination result of the busyness determination unit.

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