JP2010103774A - Battery charger, absence notification system in call termination, and absence notification method in call termination - Google Patents

Battery charger, absence notification system in call termination, and absence notification method in call termination Download PDF

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JP2010103774A
JP2010103774A JP2008273523A JP2008273523A JP2010103774A JP 2010103774 A JP2010103774 A JP 2010103774A JP 2008273523 A JP2008273523 A JP 2008273523A JP 2008273523 A JP2008273523 A JP 2008273523A JP 2010103774 A JP2010103774 A JP 2010103774A
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charger
worker
absent
absence
absence notification
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Japanese (ja)
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Masahiro Nishi
正博 西
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NEC Corp
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NEC Corp
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Abstract

<P>PROBLEM TO BE SOLVED: To provide a battery charger or the like with which an operator except an owner of a telephone set can answer absence to incoming termination. <P>SOLUTION: When there is the call termination to a portable terminal to an absent operator which is placed on the battery charger, an instruction of absence notification is transmitted to the battery charger at a seat of the absent operator by a communication function between battery chargers according to depression of a button of the absent operator in an absence notification button of the battery charger at the self-seat by a neighboring operator, and the battery charger at the seat of the absent operator tells that the operator at an incoming destination is absent to a calling source of a telephone. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

本発明は、不在者宛の電話着信に対して他の作業者が近隣の席から不在通知する技術に関する。   The present invention relates to a technique in which another worker notifies an absence from a nearby seat when an incoming call is addressed to an absentee.

近年、各作業者に携帯可能な電話機を支給する組織が増えている。   In recent years, an organization that provides each operator with a portable telephone is increasing.

作業者は会議等の際に電話機を携帯するが、短時間の席外しの場合、電話機を充電器に挿したまま置いていくケースが多い。   An operator carries a telephone during a meeting or the like, but in many cases of leaving a telephone for a short time, the telephone is left in the charger.

一方、席外しによる不在者宛への電話着信時、周りの作業者が代理で出ず、本人が戻ってから着信履歴を見て折り返し電話をするというケースも多い。   On the other hand, when there is an incoming call to an absentee due to out-of-office, there are many cases where surrounding workers do not appear on their behalf and call back after looking at the incoming call history after the person returns.

この時、発信者は相手の不在が分からず発信を続けねばならず、周りの作業者は着信音を長く聞かされることになる。   At this time, the caller must continue to send the call without knowing the absence of the other party, and the surrounding workers will be heard for a long time.

関連技術として、着信があると着信履歴を記録し、着信ありを報知する。使用者が着信に気付いて応答すると、通話、終話と遷移した後、待ち受け状態となる。使用者が着信に気付かず無応答のまま相手が電話を切ると、着信ありを表示する。この時、外部給電器が接続されていれば、バックライトを点滅させる。外部給電器が接続されていなければ、バックライトは消灯したままとする。使用者がバックライトの点滅に気付き、所定の操作を行って着信履歴を確認すると、バックライトは消灯し、さらに着信ありの表示を消去して待ち受け状態となる技術が提案されている(例えば、特許文献1参照)。
特開2001−285950号公報
As a related technique, when there is an incoming call, the incoming call history is recorded and an incoming call is notified. When the user notices the incoming call and responds, it transitions to a call or end call and then enters a standby state. When the user hangs up without knowing the incoming call and the other party does not answer, an incoming call is displayed. At this time, if an external power feeder is connected, the backlight is blinked. If no external power supply is connected, the backlight remains off. When the user notices the flashing of the backlight, performs a predetermined operation and confirms the incoming call history, the backlight is turned off, and further, the display with the incoming call is erased, and a technology is put in a standby state (for example, Patent Document 1).
JP 2001-285950 A

しかしながら、上述の関連技術は、発信者に不在情報を伝えるためには、不在者以外の作業者が、電話の置かれた席に行き、電話に出て会話しなければならない問題点を何ら解決するものではなく、自席からボタン1つで不在応答可能とし、作業者の負担を大幅に軽減することについては何ら考慮されていない。   However, the related technology described above solves any problem that workers other than absentees must go to the seat where the phone is placed and talk by answering the phone in order to convey the absence information to the caller. However, no consideration is given to making the absence response possible with one button from his / her seat and greatly reducing the burden on the operator.

本発明は、以上のような課題を解決するためになされたもので、電話機の所有者以外の作業者が電話着信に不在応答可能な充電器、着信時の不在通知システムおよび着信時の不在通知方法を提供することを目的とする。   The present invention has been made to solve the above-described problems, and includes a charger capable of answering an incoming call by a worker other than the owner of the telephone, an absence notification system for an incoming call, and an absence notification for an incoming call. It aims to provide a method.

本発明の充電器は、充電器に置かれた不在の作業者宛の携帯端末に着信があった場合、近隣の作業者による自席の充電器の不在通知ボタン内の当該不在作業者のボタンの押し下げに応じて、充電器間の通信機能により不在作業者席の充電器に不在通知の指示を伝達し、不在作業者席の充電器は電話の発信元に着信先作業者が不在である旨を伝える着信時の不在通知システムにおける充電器である。   In the charger of the present invention, when there is an incoming call to a mobile terminal addressed to an absent worker placed on the charger, the button of the absent worker's button in the absence notification button of the charger at his / her seat by a nearby worker is displayed. In response to the push-down, the communication function between the chargers transmits a notification of absence notification to the charger at the absent worker's seat, and the charger at the absent worker's seat indicates that the destination worker is absent from the caller. It is a charger in the absence notification system at the time of an incoming call that conveys.

また、本発明の着信時の不在通知システムは、充電器に置かれた不在の作業者宛の携帯端末に着信があった場合、近隣の作業者による自席の充電器の不在通知ボタン内の当該不在作業者のボタンの押し下げに応じて、充電器間の通信機能により不在作業者席の充電器に不在通知の指示を伝達し、不在作業者席の充電器は電話の発信元に着信先作業者が不在である旨を伝えることを特徴とする。   Further, the absence notification system at the time of an incoming call of the present invention, when there is an incoming call to a mobile terminal addressed to an absent worker placed in a charger, the absence notification button of the charger of the person's own seat by a nearby worker In response to the push of the absent worker's button, the communication function between the chargers conveys the absence notification instruction to the charger at the absent worker's seat, and the absentee's charger at the absent worker's seat works as the destination for the caller. It is characterized by telling that the person is absent.

また、本発明の着信時の不在通知方法は、充電器に置かれた不在の作業者宛の携帯端末に着信があった場合、近隣の作業者による自席の充電器の不在通知ボタン内の当該不在作業者のボタンの押し下げに応じて、充電器間の通信機能により不在作業者席の充電器に不在通知の指示を伝達し、不在作業者席の充電器は電話の発信元に着信先作業者が不在である旨を伝えることを特徴とする。   Further, the absence notification method of the present invention when there is an incoming call to a mobile terminal addressed to an absent worker placed on the charger, the notification in the absence notification button of the charger of the person's seat by a nearby worker. In response to the push of the absent worker's button, the communication function between the chargers conveys the absence notification instruction to the charger at the absent worker's seat, and the absentee's charger at the absent worker's seat works as the destination for the caller. It is characterized by telling that the person is absent.

本発明によれば、電話機の所有者以外の作業者が電話着信に不在応答可能となる。   According to the present invention, workers other than the owner of the telephone can respond to the absence of incoming calls.

以下、本発明の第一の実施の形態について図面を参照して詳細に説明する。図1に示す本実施の形態における着信時の不在通知システムは、充電器との連携機能を持った電話機1と、電話機との連携、充電器間の連携機能を持った充電器2を含む。充電器3は充電器2と同等とする。但し、充電器は各作業者に割り当てるため、台数は限定しない。   Hereinafter, a first embodiment of the present invention will be described in detail with reference to the drawings. The absence notification system at the time of incoming call in the present embodiment shown in FIG. 1 includes a telephone 1 having a cooperation function with a charger, and a charger 2 having a cooperation function with the telephone and a cooperation function between chargers. The charger 3 is equivalent to the charger 2. However, since the charger is assigned to each worker, the number is not limited.

電話機1は、充電信号処理装置11と、電話着信装置12を備えている。電話機1は充電器からの電気信号を処理し、発信者に不在応答を行う機能を持つ電話機とする。   The telephone 1 includes a charge signal processing device 11 and a telephone incoming call device 12. The telephone 1 is a telephone having a function of processing an electrical signal from the charger and making an absence response to the caller.

充電信号処理装置11は、充電器からの電気信号を検知し、信号の指示に合わせて電話機を制御する機能を持つ。   The charging signal processing device 11 has a function of detecting an electric signal from the charger and controlling the telephone in accordance with the instruction of the signal.

電話着信装置12は、他の電話機からの電話着信を受ける機能と、発信元に対して応答を行う機能を持つ。   The telephone receiving device 12 has a function of receiving a telephone call from another telephone and a function of responding to a caller.

充電器2は、充電装置21と、不在通知ボタン22と、不在通知処理装置23を備えている。充電器2は不在通知ボタン、充電器間連携機能を持ち、電話機への不在通知用の電気信号を送信可能な充電器とする。不在通知ボタンは複数あり、連携対象となる各充電器への通知を可能とする。   The charger 2 includes a charging device 21, an absence notification button 22, and an absence notification processing device 23. The charger 2 has an absence notification button and an inter-charger cooperation function, and is a charger capable of transmitting an electric signal for absence notification to the telephone. There are a plurality of absence notification buttons, which enable notification to each charger to be linked.

充電装置21は、電話機1に対する充電を行う機能と、所定の電気信号によって電話機1に不在通知指示を与える機能を持つ。   The charging device 21 has a function of charging the telephone 1 and a function of giving an absence notification instruction to the telephone 1 by a predetermined electric signal.

不在通知ボタン22は、複数のボタンからなり、個々のボタンが各充電器の使用者に対応する。ボタンが押された際は、不在通知処理装置23に対し、押されたボタンの情報を通知する機能を持つ。   The absence notification button 22 includes a plurality of buttons, and each button corresponds to a user of each charger. When a button is pressed, it has a function of notifying the absence notification processing device 23 of information on the pressed button.

不在通知処理装置23は、不在通知ボタン22で押されたボタンに対応した充電器に対し不在通知指示を送信する機能及び、他の充電器からの不在通知指示に従い充電装置21を制御する機能を持つ。   The absence notification processing device 23 has a function of transmitting an absence notification instruction to the charger corresponding to the button pressed by the absence notification button 22 and a function of controlling the charging device 21 in accordance with the absence notification instruction from another charger. Have.

充電器3は充電器2と同等で、充電器2と有線または無線で通信して連携する。なお、充電器は3台以上でもよい。充電器は各作業者に割り当てられ、通常は電話機が挿し込まれていることを想定する。   The charger 3 is equivalent to the charger 2, and communicates with the charger 2 in a wired or wireless manner to cooperate. Three or more chargers may be used. It is assumed that a charger is assigned to each worker and that a telephone is usually inserted.

次に、図1および図2を参照して本実施の形態の動作について詳細に説明する。   Next, the operation of the present embodiment will be described in detail with reference to FIG. 1 and FIG.

前提として、事前に、各作業者に対して充電器と電話機を支給し、各自の座席に設置しておく。電話機は充電器に挿しておくこととする。電話機は、本発明で提示する機能に対応していれば、作業者毎に異なる機種を用いても構わない。充電器間は有線で連結または無線機能で連絡可能とする。充電器台数は任意であるが、例えば、10人程度のチームで机のブロックを形成している場合、そのブロック内で充電器を連結すると良い。
以下に、電話機1を持つ作業者Aが充電器2に電話機を挿して席を外しており、作業者Bが充電器3から操作を行う場合の動作を説明する。
As a premise, a charger and a telephone are provided to each worker in advance and installed in their seats. The telephone will be inserted into the charger. As long as the telephone corresponds to the function presented in the present invention, a different model may be used for each worker. The chargers can be connected by wire or connected by wireless function. Although the number of chargers is arbitrary, for example, when a desk block is formed by a team of about 10 people, the chargers may be connected within the block.
Hereinafter, an operation in a case where the worker A having the telephone 1 inserts the telephone into the charger 2 and removes his / her seat and the worker B performs an operation from the charger 3 will be described.

まず作業者Aに電話がかかってくると、電話着信装置12が電話着信を受け付け、着信音を鳴らす(S201)。   First, when a call is made to the worker A, the call receiving device 12 accepts the incoming call and sounds a ring tone (S201).

着信音を聞いた作業者Bは、作業者Aが席を外していることを確認し、自席の充電器3の不在通知ボタン32内の作業者Aのボタンを押す。これに応じて不在通知ボタン32は、ボタンの押し下げを受け付ける(S202)。   The worker B who has heard the ringtone confirms that the worker A is out of his / her seat and presses the button of the worker A in the absence notification button 32 of the charger 3 in his seat. In response to this, the absence notification button 32 accepts pressing of the button (S202).

次に、不在通知ボタン32は、押されたボタンの情報を不在通知処理装置33に送信する(S203)。   Next, the absence notification button 32 transmits information on the pressed button to the absence notification processing device 33 (S203).

次に、不在通知処理装置33は、押されたボタンに該当する充電器2の不在処理装置23に不在通知指示を送信する(S204)。   Next, the absence notification processing device 33 transmits an absence notification instruction to the absence processing device 23 of the charger 2 corresponding to the pressed button (S204).

次に、不在処理装置23は、充電装置21に不在通知指示を送信する(S205)。   Next, the absence processing device 23 transmits an absence notification instruction to the charging device 21 (S205).

次に、充電装置21は、電話機1の充電信号処理装置11に不在通知信号を送信する(S206)。   Next, the charging device 21 transmits an absence notification signal to the charging signal processing device 11 of the telephone 1 (S206).

次に、充電信号処理装置11は、不在通知信号を検知し、電話着信装置12に不在応答を指示する(S207)。   Next, the charging signal processing device 11 detects the absence notification signal and instructs the telephone receiving device 12 to make an absence response (S207).

次に、電話着信装置12は発信元電話機に作業者Aが不在である旨を応答する(S208)。例えば、「現在席を外しております」といった連絡メッセージを送信することであってもよい。   Next, the telephone receiver 12 responds that the worker A is absent from the caller telephone (S208). For example, a contact message such as “I have removed my seat” may be transmitted.

なお、作業者Bの不在時に作業者Aが応答を行う場合は図1の逆の流れとなり、作業者Aが不在通知ボタン22を押した後、充電器3に挿した電話機で不在応答が行われる。   When worker A responds in the absence of worker B, the flow reverses that in FIG. 1, and after worker A presses absence notification button 22, the absence response is performed by the telephone inserted in charger 3. Is called.

上記の本実施の形態によれば、電話機の所有者以外の作業者が電話着信に不在応答可能となる。また、作業者が自席(電話の置かれた席と異なる)で電話着信に不在応答可能となる。さらに、作業者が電話に出ずに電話着信に不在応答可能なとなる。   According to the above-described embodiment, workers other than the telephone owner can respond to the absence of incoming calls. In addition, the worker can make a missed answer to the incoming call at his / her own seat (different from the seat where the phone is placed). In addition, the worker can answer a missed call without answering the call.

なお、上述する各実施の形態は、本発明の好適な実施の形態であり、本発明の要旨を逸脱しない範囲内において種々変更実施が可能である。例えば、各種の装置の機能を実現するためのプログラムを各装置に読込ませて実行することにより各装置の機能を実現する処理を行ってもよい。さらに、そのプログラムは、コンピュータ読み取り可能な記録媒体であるCD−ROMまたは光磁気ディスクなどを介して、または伝送媒体であるインターネット、電話回線などを介して伝送波により他のコンピュータシステムに伝送されてもよい。また、各装置の機能が他の装置によりまとめて実現されたり、追加の装置により機能が分散されて実現される形態も本発明の範囲内である。   Each of the above-described embodiments is a preferred embodiment of the present invention, and various modifications can be made without departing from the scope of the present invention. For example, the processing for realizing the functions of each device may be performed by causing each device to read and execute programs for realizing the functions of various devices. Further, the program is transmitted to another computer system by a transmission wave via a computer-readable recording medium such as a CD-ROM or a magneto-optical disk, or via a transmission medium such as the Internet or a telephone line. Also good. In addition, it is also within the scope of the present invention that the functions of each device are realized by other devices collectively or the functions are distributed by additional devices.

本発明の実施の形態に係るシステム構成を示す図である。It is a figure which shows the system configuration | structure which concerns on embodiment of this invention. 本発明の実施の形態に係るシステムの全体の動作を示すフローチャートである。It is a flowchart which shows the operation | movement of the whole system which concerns on embodiment of this invention.

符号の説明Explanation of symbols

1 電話機
2、3 充電器
11 充電信号処理装置
12 電話着信装置
21 充電装置
22 不在通知ボタン
23 不在通知処理装置
DESCRIPTION OF SYMBOLS 1 Telephone 2, 3 Charger 11 Charging signal processing apparatus 12 Telephone receiving apparatus 21 Charging apparatus 22 Absence notification button 23 Absence notification processing apparatus

Claims (6)

充電器に置かれた不在の作業者宛の携帯端末に着信があった場合、近隣の作業者による自席の充電器の不在通知ボタン内の当該不在作業者のボタンの押し下げに応じて、充電器間の通信機能により不在作業者席の充電器に不在通知の指示を伝達し、不在作業者席の充電器は電話の発信元に着信先作業者が不在である旨を伝える着信時の不在通知システムにおける充電器。   When there is an incoming call to a mobile terminal addressed to an absent worker placed on the charger, the charger is activated in response to a press of the absent operator's button in the absence notification button of the charger at his desk by a nearby worker. Absence notification at the time of an incoming call tells the caller of the absence of a callee to the caller that the callee of the absence worker is absent by the communication function between Charger in the system. 前記充電器間の通信機能により不在作業者席の充電器に不在通知の指示が伝達され、不在作業者席の充電器は電話機への不在通知処理を実施し、電話機は充電器からの不在通知を受け取り、電話発信元に着信先の作業者が不在である旨を伝える請求項1記載の着信時の不在通知システムにおける充電器。   The communication function between the chargers transmits an instruction of absence notification to the charger at the absent worker's seat, the charger at the absent worker's seat performs absence notification processing to the telephone, and the telephone notifies the absence from the charger. The charger in the absence notification system at the time of an incoming call according to claim 1, wherein the call originator is notified that the destination worker is absent. 充電器に置かれた不在の作業者宛の携帯端末に着信があった場合、近隣の作業者による自席の充電器の不在通知ボタン内の当該不在作業者のボタンの押し下げに応じて、充電器間の通信機能により不在作業者席の充電器に不在通知の指示を伝達し、不在作業者席の充電器は電話の発信元に着信先作業者が不在である旨を伝えることを特徴とする着信時の不在通知システム。   When there is an incoming call to a mobile terminal addressed to an absent worker placed on the charger, the charger is activated in response to a press of the absent operator's button in the absence notification button of the charger at his desk by a nearby worker. The communication function between them transmits an instruction of absence notification to the charger at the absent worker's seat, and the charger at the absent worker's seat informs the caller that the destination worker is absent. Absence notification system for incoming calls. 前記充電器間の通信機能により不在作業者席の充電器に不在通知の指示が伝達され、不在作業者席の充電器は電話機への不在通知処理を実施し、電話機は充電器からの不在通知を受け取り、電話発信元に着信先の作業者が不在である旨を伝えることを特徴とする請求項3記載の着信時の不在通知システム。   The communication function between the chargers transmits an instruction of absence notification to the charger at the absent worker's seat, the charger at the absent worker's seat performs absence notification processing to the telephone, and the telephone notifies the absence from the charger. 4. The absence notification system at the time of an incoming call according to claim 3, wherein the absence of the worker at the destination is notified to the caller. 充電器に置かれた不在の作業者宛の携帯端末に着信があった場合、近隣の作業者による自席の充電器の不在通知ボタン内の当該不在作業者のボタンの押し下げに応じて、充電器間の通信機能により不在作業者席の充電器に不在通知の指示を伝達し、不在作業者席の充電器は電話の発信元に着信先作業者が不在である旨を伝えることを特徴とする着信時の不在通知方法。   When there is an incoming call to a mobile terminal addressed to an absent worker placed on the charger, the charger is activated in response to a press of the absent operator's button in the absence notification button of the charger at his desk by a nearby worker. The communication function between them transmits an instruction of absence notification to the charger at the absent worker's seat, and the charger at the absent worker's seat informs the caller that the destination worker is absent. Missed notification method for incoming calls. 前記充電器間の通信機能により不在作業者席の充電器に不在通知の指示が伝達され、不在作業者席の充電器は電話機への不在通知処理を実施し、電話機は充電器からの不在通知を受け取り、電話発信元に着信先の作業者が不在である旨を伝えることを特徴とする請求項5記載の着信時の不在通知方法。   The communication function between the chargers transmits an instruction of absence notification to the charger at the absent worker's seat, the charger at the absent worker's seat performs absence notification processing to the telephone, and the telephone notifies the absence from the charger. 6. The absence notification method at the time of an incoming call according to claim 5, characterized in that the telephone caller is notified of the absence of the destination worker.
JP2008273523A 2008-10-23 2008-10-23 Battery charger, absence notification system in call termination, and absence notification method in call termination Withdrawn JP2010103774A (en)

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