JP2009289209A - Eating order processing system and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an eating order processing system for efficiently providing a long time menu in a short time period, which requires long cooking time. <P>SOLUTION: The eating order processing system 1 includes: a server 2 for receiving a plurality of eating orders; and kitchen display terminals 3a/3b for displaying by list the plurality of eating orders in the time-series sequence of receiving the eating orders. The kitchen display terminals 3a/3b display the eating order of the long time menu, which requires long cooking time, among the plurality of eating orders preferentially before the eating order of a short cooking time menu which requires less cooking time. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to a food and drink order processing system and a program including a server that receives a plurality of food and drink orders and a kitchen display terminal that displays a plurality of food and drink orders in a time-sequential order in which food and drink orders are received.

In the field of photographic development and the like, a configuration is known in which priority is determined from a series of processing operations to improve work efficiency (Patent Document 1). In addition, a configuration in which a short delivery time process (express mode) for performing a process with a shorter delivery time than usual (for example, about several minutes after receiving an order) can be selectively executed by performing processing in preference to normal processing. Is known (Patent Document 2: Paragraph [0033]).
JP 2006-146384 A (released on June 8, 2006) JP 2007-164507 A (released on June 28, 2007) JP 2006-178251 A (published July 6, 2006) JP 2007-18434 A (published January 25, 2007)

  In the restaurant industry, a configuration is known in which a plurality of food orders are displayed in a list in a time-sequential order in which food and drink orders are received. However, in the order list displayed in the order in which the orders were placed, for items that require time for cooking, such as tea-boiled steamed or fried food, products are supplied after the order is placed, compared to other menus. There is a problem that it takes a long time to be done.

  This invention is made in view of said problem, The objective is to implement | achieve the food order processing system and program which can provide the long-time menu which requires time for cooking efficiently in a short time. It is in.

  The food order processing system according to the present invention includes a server that receives a plurality of food orders, a kitchen display terminal that displays the plurality of food orders in a chronological order in which the food orders are received, and a cooking time. A food order processing system comprising information setting means for setting information necessary for predetermining a preferential provision menu as a required menu, wherein the kitchen display terminal is a food and drink of a preferential provision menu among the plurality of food orders It is characterized by comprising display means for displaying the order with priority over the time-series order of accepting the food and drink order in the priority provision menu.

  According to this feature, the food order of the priority provision menu among the plurality of food order orders is displayed with higher priority than the time-series order in which the food order of the priority provision menu is received. Is displayed higher than the other menus received earlier in time series by the preset order, so that cooking can be started before cooking of the other menus. As a result, a long-time menu can be provided efficiently and in a short time.

  In the food order processing system according to the present invention, the priority mode for displaying the food order of the priority menu with priority over the time-series order of receiving the food order of the priority menu, and the plurality of foods It is preferable that the apparatus further includes a selection unit that selects any one of a normal mode in which orders are displayed in a list in a time-series order received by the server.

  According to the said structure, the time slot | zone crowded as an eating / drinking time slot | zone can be set to priority mode, and the time slot | zone when the restaurant is vacant can be set to normal mode.

  In the food order processing system according to the present invention, the information setting unit is configured to directly set the priority provision menu, and either the server or the kitchen display terminal stores the priority provision menu, When the received food order menu is the priority provision menu, the kitchen display terminal preferably displays the food order with priority.

  According to the said structure, the food / drink order of a long-time menu can be displayed preferentially and displayed by simple structure.

  In the food order processing system according to the present invention, the information setting means is configured to input a priority provision menu setting time for setting a priority provision menu, and any one of the server and the kitchen display terminal is the priority provision. The menu setting time is stored, and either the server or the kitchen display terminal stores the scheduled cooking time of each menu, and the kitchen display terminal stores the scheduled cooking time of the received food order menu. When the priority provision menu setting time is exceeded, it is preferable to display the food order with priority.

  According to the said structure, it can comprise so that the determination reference | standard of whether it is a long time menu can be adjusted by comprising so that predetermined time can be changed.

  The food order processing system according to the present invention preferably further includes an order input display terminal for inputting the plurality of food orders.

  According to the said structure, a food / beverage order can be automatically input into a server.

  In the food order processing system according to the present invention, a plurality of menus capable of cooking up to a predetermined number at the same time can be set as a menu capable of parallel cooking, and a menu capable of parallel cooking before cooking exists, and the parallel cooking is performed. It is preferable that when the menu capable of parallel cooking is ordered after the possible menu and the total number of the menus capable of parallel cooking is equal to or less than the predetermined number, the menus capable of parallel cooking are cooked at a time.

  The food order processing system may be realized by hardware, or may be realized by causing a computer to execute a program. Specifically, a program according to the present invention is a program that causes a computer to operate as each means having any one of the above-described configurations.

  The food order processing system according to the present invention displays a food order for a menu that requires time for cooking among a plurality of food orders, with priority over the time-series order in which the menu food order is accepted. Can be provided efficiently and in a short time.

  An embodiment of the present invention will be described below with reference to FIGS. FIG. 1 is a block diagram showing a configuration of a food order processing system 1 according to an embodiment. The eating and drinking order processing system 1 includes a server device 2. The server apparatus 2 is connected to the kitchen display terminals 3a and 3b via the network 5. The server device 2 and the kitchen display terminals 3a and 3b are arranged in the kitchen area KA.

  The server device 2 is connected to a plurality of order input display terminals 4a corresponding to the kitchen display terminal 3a via the network 5, and the network 5 is connected to a plurality of order input display terminals 4b corresponding to the kitchen display terminal 3b. Connected through. The plurality of order input display terminals 4a and 4b are arranged in the eating and drinking area EA. The network 5 is a communication network including a local area network (LAN) composed of Ethernet (registered trademark) or the like.

  The server device 2 may be provided in an office room away from the kitchen area KA. The order input display terminals 4a and 4b are provided at counter seats and table seats in the eating and drinking area EA, and the number of each seat is assigned to each order input display terminal 4a and 4b. The server device 2 has a function of creating and editing menu data to be displayed on the order input display terminals 4a and 4b, and a function of managing the order processing status of the kitchen display terminals 3a and 3b and the order input display terminals 4a and 4b. It is a general purpose computer having The server device 2 may be a dedicated computer having the above functions.

  The order input display terminals 4a and 4b are display devices having a processing unit such as a CPU, and have a touch panel. Based on the menu data created in the server device 2, a specific operation function is provided. And a dedicated computer for realizing the display function. The kitchen display terminals 3a and 3b display a list showing the order status from each of the order input display terminals 4a and 4b, so that the person in charge (cooker) grasps the food to be provided. Can do. The order input display terminals 4a and 4b display menu images and the like, and the customer can order a desired menu by touching the order input display terminals 4a and 4b.

  FIG. 2 is a block diagram showing a configuration of the order input display terminal 4a. The order input display terminal 4a includes a communication processing unit 31, a display 32, a touch panel 33, a storage unit 34, and an HMI processing unit 35. The communication processing unit 31 is an interface for communicating with the server device 2. As the display 32, a flat panel display such as a liquid crystal display, an EL display, or a plasma display is preferably used to make the order input display terminal 4a thin. The touch panel 33 is an input device provided for performing touch input on the display screen of the display 32.

  The storage unit 34 is a memory that stores the menu data transferred from the server device 2. More specifically, order input menu data is stored in the storage unit 34 of the order input display terminal 4a. The HMI processing unit 35 displays an image on the display 32 based on the menu data stored in the storage unit 34 or performs a predetermined ordering process based on an operation via the touch panel 33. The order input display terminal 4b is configured similarly to the order input display terminal 4a.

  FIG. 3 is a block diagram illustrating a configuration of the server device 2. The server device 2 includes a communication processing unit 6. The communication processing unit 6 is an interface for communicating with the kitchen display terminals 3a and 3b and the order input display terminals 4a and 4b. The server device 2 is provided with an order input menu data storage unit 11. The order entry menu data storage unit 11 stores order entry menu data created and edited for display on the order entry display terminals 4a and 4b. The order input menu data stored in the order input menu data storage unit 11 is transferred to the order input display terminals 4a and 4b by the communication processing unit 6.

  The server device 2 has a display data creation unit 10. The display data creation unit 10 receives a plurality of food order received by the order input display terminals 4a and 4b via the communication processing unit 6, and the order input display terminals 4a and 4b receive the food order. Display data to be displayed in a list in order of time series in which orders are received is created.

  The server device 2 is provided with a selection unit 9. The selection unit 9 supplies either the data representing the normal mode or the data representing the priority mode to the display data creation unit 10.

  FIG. 4 is a diagram illustrating a display example in the normal mode of the kitchen display terminal 3a. The order list screen shown in FIG. 4 displays the time at which an order is received, the type of menu, the quantity, and the number of the seat where the order input display terminals 4a and 4b that have been ordered are provided. Correspondingly, a “consumption” button is provided for erasing.

  On the order list screen of the kitchen display terminal 3a, a plurality of food and drink orders accepted by the order input display terminal 4a are displayed in a list in a time-sequential order in which the food and drink orders are accepted. Similarly, on the order list screen of the kitchen display terminal 3b, a plurality of eating and drinking orders accepted by the order input terminal 4b are displayed in a list in a time-series order in which the eating and drinking orders are accepted. The combination of the kitchen display terminal and the order input terminal is not limited to this, and various combinations can be used. In the example shown in FIG. 4, one order for the menu “shrimp” and three orders for the menu “tai” are accepted at 11:41 in the table of table number 5, and the menu at table number 8 at 11:42. Two orders for “Hamachi” are accepted. At 11:44, three orders for menu “Hamachi” and four orders for “Ebi” are accepted at table number 1 and table number 3 at 11:57. Shows that two orders for the menu “tea bowl steaming” have been accepted.

  The person in charge of providing (cooker), as a general rule, provides the menu from the menu with the earlier order time. When the provision of the menu is completed, the “apply” button corresponding to the completed menu is touched. As a result, the menu that has been provided is deleted from the order list screen.

  Referring to FIG. 3 again, the server device 2 includes a menu database 8 (information setting means). In the menu database 8, the menu of the food and drink order received by the communication processing unit 6 from the order input display terminals 4a and 4b is a long-time menu (priority provision menu) that requires time for cooking, or does not require time for cooking. Stores menu type information indicating whether it is a short-time menu. In addition, what is necessary is just to set suitably whether it is a long time menu or a short time menu. For example, a menu that requires 5 minutes or longer for cooking may be set as a long-time menu in some cases, and a menu that requires 3 minutes or longer for cooking may be set as a long-time menu in other cases. This change in time may be appropriately selected depending on the degree of congestion in the store.

  The server device 2 is provided with a priority menu determination unit 7. Based on the menu type information stored in the menu database 8, the priority menu determination unit 7 determines whether the food order menu received from the order input display terminals 4a and 4b is a long-time menu or a short-time menu. The determination is made, and the determination result is supplied to the display data creation unit 10.

  When the data representing the priority mode is supplied from the selection unit 9, the display data creation unit 10 determines that the food order that has been determined as the long-time menu by the priority menu determination unit 7 is the food order that has been determined as the short-time menu. Is also displayed with higher priority.

  When the data representing the normal mode is supplied from the selection unit 9, the display data creation unit 10 transfers the created display data to the kitchen display terminals 3 a and 3 b via the communication processing unit 6. The kitchen display terminals 3a and 3b display the display data transferred from the display data creation unit 10 via the communication processing unit 6. On the kitchen display terminals 3a and 3b, the food and drink orders from the order input terminals 4a and 4b are displayed in a list in the received time-series order.

  FIG. 5 is a diagram illustrating a display example in the priority mode of the kitchen display terminal 3a. In the example illustrated in FIG. 5, the priority menu determination unit 7 determines that the menus “shrimp”, “tai”, and “hamachi” are short-time menus, and the menu “tea bowl steaming” is determined to be a long-time menu. It is. Even though the food order for the “Chabusamushi” menu, which has been determined to be a long-time menu, is later than the food order for the menus “Shrimp”, “Tai” and “Hamachi”, which have been determined to be a short-time menu, The menu “Shrimp”, “Tai”, and “Hamachi” are displayed with higher priority than food and drink orders. When there are a plurality of food and drink orders determined to be long-time menus, they are displayed in chronological order among the food and drink orders determined to be long-time menus.

  The selection unit 9 may be configured so that it can be set by manually selecting either the normal mode or the priority mode, or the time zone crowded as the eating and drinking time zone is automatically set to the priority mode. The vacant time zone may be configured to be automatically set to the normal mode.

  The menu database 8 shows an example in which the menu type information indicating whether the menu of the food order is a long time menu or a short time menu is stored, but the present invention is not limited to this. The cooking time information (scheduled cooking time) of each menu is stored in the menu database 8, and the priority menu determination unit 7 determines that a menu whose cooking time exceeds a predetermined time is a long-time menu. May be.

  Further, a determination unit having the following functions may be provided in the priority menu determination unit 7 or separately from the priority menu determination unit 7. For example, in the case of chawanmushi, the time required to cook one serving is substantially the same as the time required to cook two servings. Therefore, when such a menu (hereinafter referred to as a menu capable of parallel cooking) is ordered and not yet ready for cooking, if a menu for parallel cooking is newly ordered, it is still dependent on cooking. The number of menus that can be ordered later is added to the number of menus that cannot be prepared in parallel, and the menus for the two orders are cooked simultaneously. If it does in this way, the time concerning cooking can be shortened. Note that the number of items that can be cooked at the same time in the menu that can be cooked in parallel is determined by the kitchen facilities. If the total number of the previously prepared parallel cookable menu and the later ordered parallel cookable menu exceeds the number that can be cooked simultaneously, only the previously ordered parallel cookable menu is cooked. Or you may make it cook the menu which can be cooked in parallel. Furthermore, you may set a parallel cooking possible menu as a priority menu.

  In addition, the kitchen display terminal 3a may be configured to display a list of food and drink orders accepted by the corresponding order input display terminal 4a, or display a list of food and drink orders accepted by the order input display terminals 4a and 4b as a whole. You may comprise. Moreover, you may comprise so that both may be displayed so that selection is possible. The kitchen display terminal 3b is configured in the same manner as the kitchen display terminal 3a.

As described above, according to the present embodiment, a menu that requires cooking time is displayed as a priority menu at the top of the order list in the kitchen display terminals 3a and 3b on the kitchen side. For this reason, it is possible to start cooking a menu that requires cooking time before other order menus. As a result, cooking and provision of the order menu can be performed efficiently.
Moreover, in the said embodiment, although the menu which requires time for cooking was made into a priority provision menu, it was made to display higher priority than the time-sequential order which received the order, but it is not restricted to this, For example, miso soup For example, a menu that is prepared in advance and takes little time for cooking that can be provided as soon as it is warmed may be displayed with higher priority than the time-series order in which orders are received as a priority provision menu.

  The present invention is not limited to the above-described embodiments, and various modifications can be made within the scope shown in the claims. That is, embodiments obtained by combining technical means appropriately modified within the scope of the claims are also included in the technical scope of the present invention.

  In addition, each part and each processing step of the eating and drinking order processing system of the above-described embodiment are such that a calculation unit such as a CPU executes a program stored in a storage unit such as a ROM (Read Only Memory) or a RAM, and an input such as a keyboard It can be realized by controlling a means, an output means such as a display, or a communication means such as an interface circuit. Therefore, the computer having these means can realize the various functions and various processes of the food order processing system of this embodiment simply by reading the recording medium storing the program and executing the program. In addition, by recording the program on a removable recording medium, the various functions and various processes described above can be realized on an arbitrary computer.

  As this recording medium, a program medium such as a memory (not shown) such as a ROM may be used for processing by the microcomputer, or a program reader is provided as an external storage device (not shown). It may be a program medium that can be read by inserting a recording medium therein.

  In any case, the stored program is preferably configured to be accessed and executed by the microprocessor. Furthermore, it is preferable that the program is read out, and the read program is downloaded to a program storage area of the microcomputer and the program is executed. It is assumed that this download program is stored in advance in the main unit.

  The program medium is a recording medium configured to be separable from the main body, such as a tape system such as a magnetic tape or a cassette tape, a magnetic disk such as a flexible disk or a hard disk, or a disk such as a CD / MO / MD / DVD. System, IC card (including memory card) card system, or mask ROM, EPROM (Erasable Programmable Read Only Memory), EEPROM (Electrically Erasable Programmable Read Only Memory), including a semiconductor memory such as flash ROM There are recording media that carry programs.

  In addition, if the system configuration is capable of connecting to a communication network including the Internet, the recording medium is preferably a recording medium that fluidly carries the program so as to download the program from the communication network.

  Further, when the program is downloaded from the communication network as described above, it is preferable that the download program is stored in the main device in advance or installed from another recording medium.

  The present invention is applied to a food and drink order processing system and a program including a server that receives a plurality of food and drink orders and a kitchen display terminal that displays a plurality of food and drink orders in a chronological order in which food and drink orders are received. Can do.

It is a block diagram which shows the structure of the food / beverage order processing system which concerns on embodiment. It is a block diagram which shows the structure of the order input display terminal provided in the said food / beverage order processing system. It is a block diagram which shows the structure of the server apparatus provided in the said food / beverage order processing system. It is a figure which shows the example of a display in normal mode of the kitchen display terminal provided in the said food / beverage order processing system. It is a figure which shows the example of a display in the priority mode of the said kitchen display terminal.

Explanation of symbols

1 Food Order Processing System 2 Server Device (Server)
3a, 3b Kitchen display terminal (display means)
4a, 4b Order input display terminal 5 Network 6 Communication processing unit 7 Priority menu determination unit 8 Menu database (information setting means)
9 Selection part (selection means)
10 Display Data Creation Unit 11 Order Input Menu Data Storage Unit

Claims (7)

A server for receiving multiple food orders,
A kitchen display terminal that displays a list of the plurality of food orders in a time-sequential order in which the food orders are received;
A food order processing system comprising information setting means for setting information necessary for predetermining a priority provision menu as a menu that requires time for cooking,
The kitchen display terminal includes display means for displaying a food order of a priority menu among the plurality of food orders with priority over a chronological order of accepting a food order of the priority menu. A featured food order processing system.   The priority mode for displaying the food order of the priority provision menu with priority over the time series order of accepting the food order for the priority provision menu, and the time series when the server receives the plurality of food orders. The food / drink order processing system according to claim 1, further comprising selection means for selecting any one of a normal mode in which a list is displayed in order. The information setting means is configured to directly set the priority provision menu;
Either the server or the kitchen display terminal stores the priority provision menu,
The food / beverage order processing system according to claim 1, wherein the food / beverage ordering terminal displays the food / beverage order with a higher priority when the menu of the received food / beverage order is the priority provision menu. The information setting means is configured to input a priority provision menu setting time for setting a priority provision menu,
Either the server or the kitchen display terminal stores the priority provision menu setting time,
Either the server or the kitchen display terminal stores the scheduled cooking time of each menu,
3. The kitchen display terminal according to claim 1 or 2, wherein when the scheduled cooking time of the received food order menu exceeds the priority menu setting time, the food order is displayed with priority. The food and drink order processing system described in 1.   The food order processing system according to any one of claims 1 to 4, further comprising an order input display terminal for inputting the plurality of food orders. A menu that allows simultaneous cooking up to a predetermined number can be set as a menu capable of parallel cooking,
If there is a menu that can be cooked in parallel before cooking and a menu that can be cooked in parallel is ordered after the menu that can be cooked in parallel, and the total number of menus that can be cooked in parallel is equal to or less than the predetermined number, The food / drink order processing system according to claim 1, wherein the cookable menu is cooked at a time. The program which operates a computer as each means of any one of Claims 1-6.

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