JP2009223604A - Information processor and information processing program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an information processor giving an entering person information related to information equipment which is new for the person. <P>SOLUTION: In the information processor, a history storage means stores a user's identifier and use histories of the user in information equipment; an information equipment state storage means stores a state of the information equipment; a reception means receives an identifier of a person who enters a place where the information equipment is set; a use history extraction means extracts, according to the user 's identifier received by the reception means, the use histories of the user stored in the history storage means; a state extraction means extracts, based on the use histories extracted by the use history extraction means, information for the state of the information equipment stored in the information equipment state storage means; and a report means gives, according to the information for the state of the information equipment extracted by the state extraction means, a report to the user. <P>COPYRIGHT: (C)2010,JPO&INPIT

Description

  The present invention relates to an information processing apparatus and an information processing program.

  When using information devices, UI (User Interface, devices, programs, display screens, etc.) to facilitate communication and understanding between users and information devices has been devised. Yes.

  As a technology related to this, for example, in Patent Document 1, it is an object to make effective use of appropriate printing or image processing software by utilizing printing history information, calling printing history information, and calling printing history It is disclosed that an introduction screen of recommended software is displayed based on the information.

  Further, for example, Patent Document 2 discloses a method and system for supplying maintenance information for electrical appliances that can centrally manage the usage status of electrical appliances and appropriately supply appropriate maintenance information to each electrical appliance. The appliance connected to the network transmits its usage information to the host server, and the host server creates maintenance information based on the usage information and displays the appliance or user information display means. In addition, it is disclosed that maintenance preparation information is created while inquiring about the inventory status of parts and the like, and is transmitted to information display means of a manufacturer's service center or information display means of a manufacturing factory.

  Further, for example, Patent Document 3 has an issue of distributing necessary information according to the individuality from the action history of visitors in the event venue at the event venue. Enter the user terminal format, enter the user's behavior history from the usage history of the user terminal in the venue, read out the advertising information suitable for the user's preference based on this behavior history, format suitable for the user format It is disclosed that the data is processed and distributed to the user terminal.

  Further, for example, Patent Document 4 has a problem of realizing a system for intelligent caching and network management. The system includes event and time information indicating a user's schedule, a destination device, and a destination A location database containing information about device capabilities, and a prediction mechanism that receives event and time information and destination device information and capabilities to predict the user's location and / or resources required at that location Include, so that users at a location can be resourced when and when the resource is needed, and the prediction mechanism uses a user preference profile that contains user preference information User location and It is disclosed that the predicted resource or both required location.

In addition, for example, Patent Document 5 discloses in advance the electronic conference possibility of a conference room where a conference is held, and promotes the efficient holding of an electronic conference. Prior to the electronic conference, Encourage the meeting organizer or meeting participants to register the installation status of the electronic equipment that will be the electronic conference support equipment, such as network equipment, liquid crystal projectors, PCs, etc. By displaying and publishing the level classification identified here and the conference room use attributes including the availability of the conference room in association with each other, the organizer and the conference participants can be informed of the status of the installation of the electronic conference support equipment. It is disclosed to know in advance.
JP 2007-042062 A JP 2004-094443 A JP 2002-259798 A Japanese translation of PCT publication No. 2004-531829 JP 2002-109444 A

Information devices used in conference rooms and the like often have different managers and users. Therefore, new functions are introduced into the conference room without the user's knowledge, and there is a configuration change or failure of the existing equipment, or similar equipment (including the same), but the meeting The setting may differ depending on the room. In these cases, it was impossible to convey to the user who uses the information device.
An object of the present invention is to provide an information processing apparatus and an information processing program that can solve such a problem.

The gist of the present invention for achieving the object lies in the inventions of the following items.
The invention of claim 1 is provided with a history storage means for storing a user identifier and a usage history of the user in the information equipment, an information equipment status storage means for storing the status of the information equipment, and an information equipment. Receiving means for receiving an identifier of a person who enters the place, and usage history extracting means for extracting the usage history of the user stored in the history storage means according to the identifier of the user received by the receiving means And based on the usage history extracted by the usage history extraction means, status extraction means for extracting information on the status of the information equipment stored in the information equipment status storage means, and extracted by the status extraction means An information processing apparatus comprising: notification means for notifying the user in accordance with information related to the status of the information device.

  The invention of claim 2 is a history storage means for storing a user identifier and a usage history of the user in the information equipment, an information equipment status storage means for storing the status of the information equipment, and a person using the information equipment. An identifier, an identifier of a place where the information device is installed, and an accepting unit that accepts the identifier of the information device, and the user information received by the accepting unit are stored in the history storage unit Based on the usage history extraction means for extracting the usage history of the user, the usage history extracted by the usage history extraction means, the identifier of the location received by the reception means and the identifier of the information equipment, the information equipment status storage A status extracting means for extracting information related to the status of the information device stored in the means, and a status of the information equipment extracted by the status extracting means. Depending on that information, an information processing apparatus characterized by comprising a notification unit for notifying, against the user.

  According to a third aspect of the present invention, the information on the status of the information device stored in the information device status storage means includes installation information indicating that the information device is newly installed at the location, and a new function for the information device. Including the function addition information indicating that the information device has been added and the failure information indicating that the information device has failed. The content notified by the notification means includes the installation information extracted by the usage history extraction means The information processing apparatus according to claim 1, wherein the information processing apparatus differs depending on function addition information and failure information.

  The invention of claim 4 includes a similar search condition for searching for information similar to a function as information related to the status of the information device stored in the information device status storage means, and the status extraction means includes the information device Extracting information on the status of the information device stored in the information device status storage unit based on the usage history stored in the history storage unit that matches the similar search condition stored in the status storage unit The information processing apparatus according to claim 1, wherein the information processing apparatus is an information processing apparatus.

  According to a fifth aspect of the present invention, the history storage unit stores an identifier of the status of the information device stored in the information device status storage unit corresponding to the stored use history, and the information device status storage The means stores a history search condition for searching the history storage means using the stored identifier of the status of the information equipment, and the situation extraction means is stored in the information equipment status storage means 5. The information processing apparatus according to claim 1, wherein information related to the status of the information device is extracted based on a history search condition that is set.

  According to the invention of claim 6, the computer is provided with a history storage means for storing the user identifier and the usage history of the user in the information equipment, an information equipment status storage means for storing the status of the information equipment, and the information equipment. A receiving unit that receives an identifier of a person who enters the place being used, and a use for extracting the usage history of the user stored in the history storage unit according to the identifier of the user received by the receiving unit A history extracting unit; a status extracting unit that extracts information on the status of the information device stored in the information device status storage unit based on the usage history extracted by the usage history extracting unit; and the status extracting unit. An information processing program that functions as notifying means for notifying the user according to information on the status of the extracted information device. A gram.

The invention of claim 7 provides a computer,
History storage means for storing a user identifier and the usage history of the user in the information device, information device status storage means for storing the status of the information device, an identifier of the person who uses the information device, and the information device installed A receiving unit that receives the identifier of the location and the identifier of the information device, and extracts the usage history of the user stored in the history storage unit according to the identifier of the user received by the receiving unit Information stored in the information device status storage unit based on the usage history extraction unit, the usage history extracted by the usage history extraction unit, the location identifier received by the reception unit, and the identifier of the information device According to the information about the status of the information equipment extracted by the status extraction means for extracting information about the status of the equipment, and the status extraction means, An information processing program for causing to function as a notification unit that notifies the serial user.

  According to the information processing apparatus of the first aspect, it is possible to notify the person who has entered the office of new information related to the information device.

  According to the information processing apparatus of the second aspect, it is possible to notify a person who uses the information device of new information related to the information device.

  According to the information processing apparatus of the third aspect, when an information device is newly installed, when a function is added, or when a failure occurs, notification according to each case can be performed.

  According to the information processing apparatus of the fourth aspect, it is possible to perform notification according to the usage history of the similar functions.

  According to the information processing apparatus of the fifth aspect, the content to be notified can be made more accurate as compared with the case where the present configuration is not provided.

  According to the information processing program of the sixth aspect, it is possible to notify the person who has entered the office of new information related to the information device.

  According to the information processing program of the seventh aspect, it is possible to notify a person who uses the information device of new information related to the information device.

Hereinafter, an example of a preferred embodiment for realizing the present invention will be described with reference to the drawings.
FIG. 1 shows a conceptual module configuration diagram of a configuration example of the present embodiment.
The module generally refers to components such as software (computer program) and hardware that can be logically separated. Therefore, the module in the present embodiment indicates not only a module in a computer program but also a module in a hardware configuration. Therefore, the present embodiment also serves as an explanation of a computer program, a system, and a method. However, for the sake of explanation, the words “store”, “store”, and equivalents thereof are used. However, when the embodiment is a computer program, these words are stored in a storage device or stored in memory. It is the control to be stored in the device. In addition, the modules correspond almost one-to-one with the functions. However, in mounting, one module may be composed of one program, or a plurality of modules may be composed of one program. A plurality of programs may be used. The plurality of modules may be executed by one computer, or one module may be executed by a plurality of computers in a distributed or parallel environment. Note that one module may include other modules. Further, hereinafter, “connection” is used not only for physical connection but also for logical connection (data exchange, instruction, reference relationship between data, etc.).
In addition, the system or device is configured by connecting a plurality of computers, hardware, devices, and the like by communication means such as a network (including one-to-one correspondence communication connection), etc., and one computer, hardware, device. The case where it implement | achieves by etc. is also included. “Apparatus” and “system” are used as synonymous terms.
Hereinafter, a meeting room will be mainly exemplified and described as a place where information equipment is installed. Therefore, the term “entrance” is used as “entering the place”. Of course, the present invention is not limited to the conference room, and may be a classroom, a lecture room, a presentation room, a table, or the like.

  As shown in the example of FIG. 1, the present embodiment includes a conference room device management server 110, an information device installed in the conference room A 120A, and an information device installed in the conference room B 120B. Are connected via a communication line 190. Note that the number of conference rooms connected to the conference room device management server 110 via the communication line 190 may be one, or may be three or more. In addition, what is installed in the conference room only needs to include the communication device 121 for communicating with the conference room device management server 110 and at least one information device, and the type of the information device is not limited.

The conference room device management server 110 includes a communication device 111, a device status notification processing module 112, a function execution request processing module 113, a device status storage module 114, and a function execution storage module 115.
The communication device 111 is connected to the device status notification processing module 112, the function execution request processing module 113, and the communication line 190. From the conference room A 120A or the conference room B 120B via the communication line 190, a user (in the conference room) is connected. The identifier for identifying the person entering the room or the user of the information device), the identifier of the conference room A120A, the conference room B120B, the identifier of the information device in the conference room A120A, etc., and the operation are received, and the received data is functioned Passed to the execution request processing module 113. Further, the content of the notification generated by the device status notification processing module 112 is transmitted to the conference room A 120A or the like.

  The device status notification processing module 112 is connected to the communication device 111, the function execution request processing module 113, and the device status storage module 114. In response to the information on the status of the information device extracted by the function execution request processing module 113, the information stored in the device status storage module 114 is used to generate a notification for the user, and the notification To the communication device 111. Further, for example, the contents to be notified differ depending on the installation information, function addition information, and failure information extracted by the function execution request processing module 113.

  The function execution request processing module 113 is connected to the communication device 111, the device status notification processing module 112, the device status storage module 114, and the function execution storage module 115. According to the identifier of the user received by the communication device 111, the usage history of the user stored in the function execution storage module 115 is extracted. Furthermore, based on the extracted usage history, information on the status of the information device stored in the device status storage module 114 is extracted, and the extracted information is passed to the device status notification processing module 112. Further, based on the extracted usage history, the identifier of the conference room A120A received from the communication device 111 and the identifier of the information device, information on the status of the information device stored in the device status storage module 114 is extracted, The extracted information may be passed to the device status notification processing module 112. Also, information on the status of the information device stored in the device status storage module 114 based on the usage history stored in the function execution storage module 115 that matches the similar search condition stored in the device status storage module 114 May be extracted. Further, based on the history search condition stored in the device status storage module 114, information regarding the status of the information device may be extracted.

The device status storage module 114 is accessed from the device status notification processing module 112 and the function execution request processing module 113, and stores the status of information devices. The information on the status of the information device includes, for example, installation information indicating that the information device is newly installed in the conference room A 120A, function addition information indicating that a new function is added to the information device, information One of failure information indicating that the device has failed is included. Moreover, you may make it include the similar search conditions for searching the thing similar to a function. Further, a history search condition for searching in the function execution storage module 115 may be stored using the identifier of the status of the information device stored in the device status storage module 114. More specifically, it will be described later with reference to FIG.
The function execution storage module 115 is accessed from the function execution request processing module 113 and stores the identifier of the user and the use history of the user in the information device. An identifier of the status of the information device stored in the device status storage module 114 corresponding to the usage history stored in the function execution storage module 115 may be stored. More specifically, it will be described later with reference to FIG.

  In the conference room A120A, a communication device 121A, an entrance / exit management device 122A, an electronic conference board 123A, a printer 124A, a video conference terminal 125A, an extension telephone terminal 126A, and a contact board 129A are installed. The entrance / exit management device 122A, the electronic conference board 123A, the printer 124A, the video conference terminal 125A, the extension telephone terminal 126A, and the contact board 129A are each connected to the communication device 121A.

The entrance / exit management device 122A detects a person entering or leaving the conference room A120A. For example, it is a card reader that reads the contents of an IC card held by a person entering or leaving the room (which stores an identifier or the like for identifying the person), and manages conference room equipment via the communication device 121A. The contents are transmitted to the server 110.
The contact board 129A is a display that receives the notification received by the communication device 121A (the notification transmitted by the conference room device management server 110) and presents the content of the notification. For example, a liquid crystal display is included. The presentation includes displaying on a display, outputting sound through a speaker, and the like. In the present embodiment, display on a display is exemplified.

An electronic conference board 123A, a printer 124A, a video conference terminal 125A, and an extension telephone terminal 126A used for voice conference that share images with a conference room in a remote location are information devices installed in the conference room A 120A. A person who uses the device is detected, and the identifier and operation of the user are transmitted to the conference room device management server 110 via the communication device 121A. These information devices may receive the notification received by the communication device 121A and present the notification content.
The communication device 121A receives the identifier of the person who enters and leaves the conference room received from the entry / exit management device 122A, the identifier of the user from the information device, the operation of the information device, and the like, and the communication line 190 together with the identifier of the communication device 121A. To the conference room device management server 110. Further, the notification received from the conference room device management server 110 via the communication line 190 is passed to the communication board 129A or the like.
The conference room B120B is provided with a communication device 121B, an entrance / exit management device 122B, an electronic conference board 123B, and a contact board 129B, which are equivalent to those in the conference room A120A.

FIG. 2 is an explanatory diagram showing a specific processing example according to the present embodiment.
As shown in the example of FIG. 2A, a printer 124C, an extension telephone terminal 126C, and a contact board 129C are newly installed in the conference room C120C, and the user 201 and the user 202 have entered the room. When the users 201 and 202 enter the room, an entrance / exit management device (not shown) detects the identifiers of the two persons and transmits them to the conference room device management server 110. The contact board 129 </ b> C displays the notification “/ extension phone installed / printer installed” received from the device status notification processing module 112 of the conference room device management server 110.
In this state, the user 201 uses the extension telephone terminal 126C, and the user 202 uses the printer 124C (see FIG. 2B). Each information device detects the identifiers of the users 201 and 202 and their operations and transmits them to the conference room device management server 110.

  Thereafter, as shown in the example of FIG. 2C, a video conference terminal 125C is newly installed in the conference room C120C instead of the extension telephone terminal 126C. In addition, the setting of the printer 124C has been changed to enable color printing (see FIG. 2D).

  Next, as shown in the example of FIG. 2 (e), when the user 201 enters the conference room C120C, the entrance / exit management device (not shown) detects the identifier of the user 201 and detects the conference room. Transmit to the device management server 110. The contact board 129 </ b> C displays the notification “A video conference terminal has been installed” received from the device status notification processing module 112 of the conference room device management server 110. It is not displayed that the setting of the printer 124C has been changed.

  As shown in the example of FIG. 2F, when the user 202 enters the conference room C120C, the entrance / exit management device (not shown) detects the identifier of the user 202, and the conference room device Transmit to the management server 110. The contact board 129 </ b> C displays the notification “The printer can now perform color output” received from the device status notification processing module 112 of the conference room device management server 110. The fact that the video conference terminal 125C has been newly installed is not displayed.

FIG. 3 is a flowchart showing an example of processing related to entering a conference room or using a function of a device according to the present embodiment. This process is mainly performed by the conference room device management server 110.
First, the data structure of the device status table 500 stored in the device status storage module 114 used in this flowchart will be described. FIG. 5 is an explanatory diagram showing an example of the data structure of the device status table 500. The device status table 500 includes an ID column 501, a conference room column 502, a device column 503, a UI operation column 504, a function column 505, an update content column 506, a notification content column 507, a function execution log search condition column 508, and a similar function search condition. Column 509 is included. The device status table 500 is created by the function execution request processing module 113 and accessed from the device status notification processing module 112 and the function execution request processing module 113.

The ID column 501 stores an identifier for specifying one line of data in the device status table 500 (hereinafter also referred to as status information). Hereinafter, the ID stored in the ID column 501 is also referred to as a status ID.
The conference room column 502 stores a conference room name (which may be an identifier for identifying a conference room, and hereinafter simply referred to as a conference room).
The device column 503 stores a device name (which may be an identifier that identifies an information device, and is also simply referred to as a device hereinafter).
The UI operation column 504 stores a UI operation name (which may be an identifier for specifying an operation in the information device, and is simply referred to as a UI operation hereinafter).

The function column 505 stores a function name (which may be an identifier that identifies a function realized by operating the information device, and is simply referred to as a function hereinafter).
The update content column 506 stores the update content of the device. Specifically, the update contents include “device addition”, “function addition”, “setting change”, and “functional failure”.
The notification content column 507 stores the notification content. The device status notification processing module 112 extracts and transmits the notification content as it is or converted to the conference room.

The function execution log search condition column 508 stores conditions for searching the function execution log table 600. A negative condition may be included as a condition for searching. For example, in the case of a condition such as “Not 1”, it means that a status ID other than 1 is searched. That is, the execution status ID column 606 of the function execution log table 600 is searched to search for a status ID other than “1”. The negative condition is used when the operation is performed and a predetermined notification has already been displayed, and thus the second and subsequent notifications are unnecessary. For example, it is not necessary to notify the same user twice in the case of “append device”.
The similar function search condition column 509 stores conditions for searching for a function similar to the function.

In step S302, the communication device 111 receives a user identifier (hereinafter also referred to as a user ID). Moreover, you may receive a conference room, an apparatus, UI operation etc. with user ID.
In step S304, the function execution request processing module 113 extracts a use history from the function execution log table 600 stored in the function execution storage module 115 using the user ID received in step S302 as a key.
In step S306, the function execution request processing module 113 determines what the request trigger is based on the data received together with the user ID by the communication device 111. In other words, if the data received by the communication device 111 is the user ID and the conference room, it is determined that the user has entered the room, and the process proceeds to step S308. If the data received by the communication device 111 is a user ID, a conference room, a device, or a UI operation, it is determined that the function is being used, and the process proceeds to step S312.

In step S308, the function execution request processing module 113 extracts status information that matches the search condition stored in the function execution log search condition column 508 from the device status table 500 and the usage history extracted in step S304.
In step S <b> 310, the function execution request processing module 113 extracts status information when the similar function search condition column 509 of the device status table 500 matches the usage history of the function execution log table 600.
In step S312, the function execution request processing module 113 receives the conference room, device, and UI operation received by the communication device 111.
In step S314, the function execution request processing module 113 extracts the search condition stored in the function execution log search condition column 508 and the search condition stored in the function execution log search condition column 508 from the device status table 500 and matches the conference room, device, and UI operation. Extract status information that matches the usage history.
In step S316, it is determined whether there is status information extracted in steps S308, S310, and S314. If it is determined that there is (Y), the process proceeds to step S318; otherwise (N), the process proceeds to step S326.

In step S318, the same determination as in step S306 is performed. If it is determined that the room is entered, the process proceeds to step S320. If it is determined that the function is used, the process proceeds to step S322.
In step S320, the device status notification processing module 112 uses the status information extracted in steps S308 and S310 based on the information stored in the update content column 506 as “device addition”. Create notifications by classifying them by “addition”, “functional failure”, etc. That is, the extracted status information is classified by the contents of the update content column 506, and the notification content is created using the content in the notification content column 507 according to the classification content. For example, the notification content may be created with priority given to a functional failure.

In step S322, the content stored in the update content column 506 of the status information extracted in steps S314 and S310 is “device addition”, “functional failure”, or “setting change”. Create notification content from things. That is, the extracted status information is classified by the contents of the update content column 506, and the notification content is created using the content in the notification content column 507 according to the classification content. For example, the notification content may be created with priority given to a functional failure.
In step S324, the device status notification processing module 112 sends the notification contents created in step S320 and step S322 via the communication device 111 to the requesting device (including the contact board installed in the requesting conference room). Send it to

In step S326, the function execution request processing module 113 determines whether the user in the conference room has executed the function using the device. The execution of the function is detected by each device as a UI operation and is transmitted to the conference room device management server 110 together with the user ID. The function execution request processing module 113 makes a determination based on the transmitted content. If it is determined that it has been executed (Y), the process proceeds to step S328, and otherwise (N) is ended (step S330).
In step S328, the function execution request processing module 113 adds the usage history of the user to the function execution log table 600 in the function execution storage module 115.

FIG. 4 is a flowchart showing an example of processing related to updating of device status information according to the present embodiment. That is, this is a processing example in which the function execution request processing module 113 adds status information to the device status table 500 in the function execution storage module 115.
In step S402, the administrator of the conference room equipment management server 110 inputs the status of the equipment in the conference room. That is, the function execution request processing module 113 accepts a conference room, device, UI operation, function, and update content.
In step S404, the process is divided into four cases depending on the update contents. That is, the process proceeds to step S406 if the device is added, proceeds to step S408 if the function is added, proceeds to step S410 if the setting is changed, and proceeds to step S412 if the function is malfunctioning.

  In step S406, as a search condition stored in the function execution log search condition column 508, a status ID of a device related to the device to be added is extracted. The extracted status ID becomes a search condition stored in the function execution log search condition column 508. For example, since the electronic conference board printing function is realized by a printer, related devices of the electronic conference board are extracted as a printer. It should be noted that the determination as to whether or not the device is a related device may be prepared by using a table that stores a pair of related functions in advance.

  In step S408, as the search condition stored in the function execution log search condition column 508, the status ID of the status information “add device” that is the same as the device (including the same conference room) is extracted. To do. For example, in the device status table 500 illustrated in the example of FIG. 5, when the status ID is 6 (that is, “function addition”), “device addition” of the same device (electronic conference board in conference room A) in the same conference room. Is extracted as a search condition.

  In step S410, as the search condition stored in the function execution log search condition column 508, the status ID of the same function as that device (including that the conference room is the same) and the status information of “function addition” is extracted. To do. For example, in the device status table 500 shown in the example of FIG. 5, when the status ID is 9 (that is, “setting change”), “function addition” of the same device (electronic conference board in conference room A) in the same conference room. Is extracted as a search condition.

  In step S412, the search conditions stored in the function execution log search condition column 508 are the same as that device (including the same conference room), and status information of “device addition” and “function addition” is included. The status ID is extracted. For example, in the device status table 500 shown in the example of FIG. 5, when the status ID is 7 (that is, “functional failure”), “add device” and “device” of the same device (printer in conference room A) in the same conference room. “4”, which is a status ID of “function addition”, is extracted as a search condition.

  In step S414, the status ID of the status information created this time is extracted as a negative condition search target stored in the function execution log search condition column 508. That is, in the case of “append device”, “add function”, “change setting”, a negative condition of the status ID is added as a search condition. This is because it is not necessary to display the same notification more than once for the same user. For example, in the device status table 500 shown in the example of FIG. 5, when the status ID is 1 (that is, “device addition”), “Not 1”, which is a negative condition for the status ID, is added. Similarly, for status IDs 2 to 6, 8, and 9, a negative condition for the status ID is added. In addition, for “functional failure” (for example, when the status ID is 7), no negative condition search is created (the process has moved from step S412 to step S416). This is to inform the user that the state is.

In step S416, a function similar to the target function is extracted from the device status table 500. To determine whether or not they are similar, a table storing pairs of similar functions may be prepared in advance and used.
In step S418, it is determined whether there are functions extracted in step S416 that have the same UI operation and different functions. If it is determined that there is (Y), the process proceeds to step S420, and otherwise (N), the process proceeds to step S422.
In step S420, a similar function is set as a condition to be stored in the similar function search condition column 509 of the device status table 500. For example, in the device status table 500 shown in the example of FIG. 5, “device = electronic conference board, operation = print button, function ≠ print” is set for a status ID of 6.
In step S422, the input contents in step S402, the search conditions created in step S406, step S408, and the like are added to each column of the device status table 500.

FIG. 6 is an explanatory diagram showing an example of the data structure of the function execution log table 600.
The function execution log table 600 includes a user column 601, a device column 602, an operation column 603, a function column 604, a conference room column 605, and an execution status ID column 606. It is stored in the function execution storage module 115 and stores the operation history of the devices installed in each conference room in association with the user. The user ID and operation are detected by each device, and stored in the function execution log table 600 by the function execution request processing module 113 of the conference room device management server 110.
The user column 601 stores a user ID.
The device column 602 stores a device operated by the user.
The operation column 603 stores the operation of the user.
The function column 604 stores a function corresponding to the operation.
The conference room column 605 stores the conference room in which the device is installed.
The execution status ID column 606 stores a status ID associated with the operation.

  FIG. 7 is an explanatory diagram illustrating an example of a process in which a usage history is added to the function execution log table 600 by the processing according to the present embodiment. This will be described taking the relationship with the device status table 500 shown in FIG. 5 as an example. That is, a specific example of a process in which the function execution request processing module 113 searches for contents to be notified using the device status table 500 in the device status storage module 114 and the function execution log table 600 in the function execution storage module 115 is shown. I will explain.

The status ID of the device status table 500 is up to 4, that is, an extension telephone terminal, an electronic conference board, and a printer are newly installed in the conference room A, and an electronic conference board is newly installed in the conference room B. In this state, user A enters conference room A. Then, by the function execution request processing module 113 and the device status storage module 114, “An extension telephone terminal has been installed. Remote connection is possible with the connection button.”, “Electronic conference board has been installed. User A is notified that “A meeting is possible.” And “Printer has been installed. Printing can be performed with the print button.” An equivalent notification is also displayed when user B enters conference room A. Since user A and user B have not operated anything yet, the function execution log table 600 is in a state as shown in FIG.
Next, it is assumed that user A uses an extension telephone terminal and user B uses an electronic conference board. Each device detects the user and its operation, and transmits it to the conference room device management server 110. The function execution request processing module 113 adds data corresponding to each column in the function execution log table 600. As a result, the function execution log table 600 is in a state as shown in FIG.

Thereafter, it is assumed that the status ID is in a state up to 6. That is, a video conference terminal is newly installed in the conference room A, and a printing function is added to the electronic conference board.
In this state, when the users A and B enter the conference room A, the users A and B are notified that “the video conference terminal has been installed.
Also, when user B uses the electronic conference board, according to the search conditions in the similar function search condition field 509 with the status ID “6, printing from the electronic conference board is possible. You can print to the printer with the print button. Is notified to the user B.
If the user B uses the electronic conference board printing function according to the notification, the function execution log table 600 is in a state as shown in FIG.

Thereafter, it is assumed that the status ID is in a state up to 7. In other words, it is assumed that the printing function of the printer in the conference room A has failed.
When user A enters conference room A, notification is not performed. However, when user A tries to use the printing function of the electronic conference board, the printing function is realized by the printer. Therefore, “This printer is broken. Please notify me. " This is because a printer that is a related device is searched, and as a result, it is found that the printer is out of order.
Further, when the user B enters the conference room A, the above-mentioned failure notification is made. This is because user B has already used the print function of the electronic conference board, and therefore searches for a printer that is a related device, and as a result, the printer is found to be out of order.

Thereafter, it is assumed that the status ID is in a state up to 8. That is, an on-demand printing function has been added to the electronic conference board in conference room B.
When user A enters conference room B, since user A has no history of using the electronic conference board, the conference function notification of the electronic conference board, that is, “the electronic conference board has been installed. Is informed.
When the user B enters the conference room B, the user B has a use history of the electronic conference board which is the same device in the conference room A, so the notification of the conference function and the print function of the electronic conference board, that is, “electronic conference” The board is installed. You can hold a conference with the conference button. You can print on demand from the electronic conference board. You can print on demand with the print button. "

Thereafter, it is assumed that the status ID is in a state up to 9. That is, the setting of the electronic conference board printing function in conference room A has been changed.
Even when the user A tries to use the print function of the electronic conference board, the print function setting change is not notified. This is because User A does not have a history of using the electronic conference board printing function.
When the user B tries to use the print function of the electronic conference board, the print function setting change notification, that is, “The print button setting has been changed. It is printed on the printer yy.” This is because User B has a history of using the electronic conference board printing function.

  FIG. 8 is an explanatory diagram showing another specific processing example according to this embodiment. In other words, if an information device is connected via a communication line and the information device installed in the conference room can be operated from a different conference room, refer to the usage history of the information device and use a different conference room. This is a notification. This is because when there is an information device connected via a communication line, the function execution request processing module 113 is connected to the information device via the communication line in the device status table 500 in the device status storage module 114. This is because processing is also performed on the status information.

As shown in FIG. 8A, it is assumed that a printer 124D, a video conference terminal 125D, and a contact board 129D are installed in the conference room D120D, and the user 201 enters the room and uses the printer 124D.
Thereafter, it is assumed that the setting of the printer 124D is changed (see FIG. 8B). For example, assume that color output is enabled.

  As shown in FIG. 8C, the conference room D120D and the conference room E120E are connected via a communication line, and each information device can be operated from information devices installed in different conference rooms. In the conference room E120E, a video conference terminal 125E and a contact board 129E are installed. This is a case where the user 202 enters the conference room D120D, the user 201 enters the conference room E120E, and the two of them conduct a conference using information equipment. On the contact board 129E of the conference room E120E, a notification “Color output is now possible from the printer in the conference room D” is displayed. This is because the user execution history of the user 201 has used the printer 124D of the conference room D120D in the function execution log table 600, and the printer 124D can be operated from the information equipment installed in the conference room E120E. Therefore, the function execution request processing module 113 extracts from the device status table 500 in the device status storage module 114 that the setting of the printer 124D connected via the communication line has been changed, The status notification processing module 112 generates the above notification content.

  Note that the hardware configuration of the computer on which the program according to the present embodiment is executed is a general computer as illustrated in FIG. 9, and specifically, a personal computer, a computer that can be a server, or the like. A CPU 901 that executes programs such as the device status notification processing module 112 and the function execution request processing module 113 (in this example, a CPU is used as a calculation unit), a RAM 902 that stores the program and data, and a computer for starting the computer. ROM 903 storing the above programs, an auxiliary storage device HD 904 (for example, a hard disk can be used), an input device 906 for inputting data such as a keyboard and a mouse, and an output device such as a CRT or a liquid crystal display 905, a communication line interface 907 for connecting to a communication network (for example, a network interface card can be used), and a bus 908 for connecting them to exchange data. A plurality of these computers may be connected to each other via a network.

Among the above-described embodiments, the computer program is a computer program that reads the computer program, which is software, in the hardware configuration system, and the software and hardware resources cooperate with each other. Is realized.
Note that the hardware configuration illustrated in FIG. 9 illustrates one configuration example, and the present embodiment is not limited to the configuration illustrated in FIG. 9, and is a configuration that can execute the modules described in the present embodiment. I just need it. For example, some modules may be configured by dedicated hardware (for example, ASIC), and some modules may be in an external system and connected via a communication line. A plurality of systems shown in FIG. 5 may be connected to each other via communication lines so as to cooperate with each other. In particular, in addition to personal computers, information appliances, copiers, fax machines, scanners, printers, and multifunction machines (image processing apparatuses having two or more functions of scanners, printers, copiers, fax machines, etc.) Etc. may be incorporated.

The program described above may be provided by being stored in a recording medium, or the program may be provided by communication means. In that case, for example, the above-described program may be regarded as an invention of a “computer-readable recording medium recording the program”.
The “computer-readable recording medium on which a program is recorded” refers to a computer-readable recording medium on which a program is recorded, which is used for program installation, execution, program distribution, and the like.
The recording medium is, for example, a digital versatile disc (DVD), which is a standard established by the DVD Forum, such as “DVD-R, DVD-RW, DVD-RAM,” and DVD + RW. Standards such as “DVD + R, DVD + RW, etc.”, compact discs (CDs), read-only memory (CD-ROM), CD recordable (CD-R), CD rewritable (CD-RW), etc. MO), flexible disk (FD), magnetic tape, hard disk, read only memory (ROM), electrically erasable and rewritable read only memory (EEPROM), flash memory, random access memory (RAM), etc. It is.
The program or a part of the program may be recorded on the recording medium for storage or distribution. Also, by communication, for example, a local area network (LAN), a metropolitan area network (MAN), a wide area network (WAN), a wired network used for the Internet, an intranet, an extranet, etc., or wireless communication It may be transmitted using a transmission medium such as a network or a combination of these, or may be carried on a carrier wave.
Furthermore, the program may be a part of another program, or may be recorded on a recording medium together with a separate program. Moreover, it may be divided and recorded on a plurality of recording media. Further, it may be recorded in any manner as long as it can be restored, such as compression or encryption.

It is a conceptual module block diagram about the structural example of this Embodiment. It is explanatory drawing which shows the specific process example by this Embodiment. It is a flowchart which shows the process example regarding having entered into the conference room by this Embodiment, or having used the function of an apparatus. It is a flowchart which shows the process example regarding the update of the apparatus status information by this Embodiment. It is explanatory drawing which shows the data structure example of an apparatus status table. It is explanatory drawing which shows the data structure example of a function execution log table. It is explanatory drawing which shows the process example in which a utilization log | history is added to the function execution log table by the process by this Embodiment. It is explanatory drawing which shows another specific process example by this Embodiment. It is a block diagram which shows the hardware structural example of the computer which implement | achieves this Embodiment.

Explanation of symbols

DESCRIPTION OF SYMBOLS 110 ... Conference room equipment management server 111 ... Communication apparatus 112 ... Equipment status notification processing module 113 ... Function execution request processing module 114 ... Equipment status storage module 115 ... Function execution storage module 120 ... Conference room 121 ... Communication apparatus 122 ... Entrance / exit management Device 123 ... Electronic conference board 124 ... Printer 125 ... Video conference terminal 126 ... Extension telephone terminal 129 ... Contact board 190 ... Communication line

Claims (7)

A history storage means for storing a user identifier and a usage history of the user in the information device;
Information device status storage means for storing the status of the information device;
A receiving means for receiving an identifier of a person entering the place where the information device is installed;
A usage history extraction unit that extracts the usage history of the user stored in the history storage unit according to the identifier of the user received by the reception unit;
Based on the usage history extracted by the usage history extraction means, status extraction means for extracting information on the status of the information equipment stored in the information equipment status storage means;
A notification means for notifying the user according to information on the status of the information device extracted by the status extraction means;
An information processing apparatus comprising: A history storage means for storing a user identifier and a usage history of the user in the information device;
Information device status storage means for storing the status of the information device;
Receiving means for receiving an identifier of a person who uses the information device, an identifier of a place where the information device is installed, and an identifier of the information device;
A usage history extraction unit that extracts the usage history of the user stored in the history storage unit according to the identifier of the user received by the reception unit;
Based on the usage history extracted by the usage history extraction unit, the location identifier received by the reception unit, and the identifier of the information device, information on the status of the information device stored in the information device status storage unit is extracted. A situation extraction means to
A notification means for notifying the user according to information on the status of the information device extracted by the status extraction means;
An information processing apparatus comprising: The information on the status of the information device stored in the information device status storage means indicates installation information indicating that the information device is newly installed at the location, and indicates that a new function has been added to the information device. Including any one of function additional information and failure information indicating that the information device has failed,
The information processing apparatus according to claim 1 or 2, wherein the content notified by the notifying unit differs depending on installation information, function addition information, and failure information extracted by the usage history extracting unit. As information on the status of the information device stored in the information device status storage means, including a similar search condition for searching for something similar to a function,
The status extraction unit is configured to store information stored in the information device status storage unit based on a usage history stored in the history storage unit that matches a similar search condition stored in the information device status storage unit. The information processing apparatus according to any one of claims 1 to 3, wherein information related to a state of the device is extracted. The history storage unit stores an identifier of the status of the information device stored in the information device status storage unit corresponding to the stored usage history,
The information device status storage means stores a history search condition for searching in the history storage means, using a stored identifier of the status of the information device,
The said status extraction means extracts the information regarding the status of an information device based on the history search condition memorize | stored in the said information device status memory | storage means. The any one of Claim 1 to 4 characterized by the above-mentioned. Information processing device. Computer
A history storage means for storing a user identifier and a usage history of the user in the information device;
Information device status storage means for storing the status of the information device;
A receiving means for receiving an identifier of a person entering the place where the information device is installed;
A usage history extraction unit that extracts the usage history of the user stored in the history storage unit according to the identifier of the user received by the reception unit;
Based on the usage history extracted by the usage history extraction means, status extraction means for extracting information on the status of the information equipment stored in the information equipment status storage means;
An information processing program that functions as notifying means for notifying the user in accordance with information on the status of an information device extracted by the status extracting means. Computer
A history storage means for storing a user identifier and a usage history of the user in the information device;
Information device status storage means for storing the status of the information device;
Receiving means for receiving an identifier of a person who uses the information device, an identifier of a place where the information device is installed, and an identifier of the information device;
A usage history extraction unit that extracts the usage history of the user stored in the history storage unit according to the identifier of the user received by the reception unit;
Based on the usage history extracted by the usage history extraction unit, the location identifier received by the reception unit, and the identifier of the information device, information on the status of the information device stored in the information device status storage unit is extracted. A situation extraction means to
An information processing program that functions as notifying means for notifying the user in accordance with information on the status of an information device extracted by the status extracting means.

Images