JP2009217508A - Information processing program and information processor - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an information processing program and an information processor, capable of presenting, when an operator operates a display screen corresponding to information of a processing object so as to play the operator's role to the information of the processing object, auxiliary information for the operation of the processing object corresponding to the operator's role to the operator. <P>SOLUTION: When a user ID is input through an input part 42 of a terminal device 4, a role acquisition means 210 acquires a role corresponding to the user ID from a user management DB 201, an operation frequency acquisition means 211 acquires an operation frequency with respect to a plurality of operation objects corresponding to the role from an operation history DB 202, and an operation object highlight display determination means 212 outputs, when the operation frequency acquired with respect to the plurality of operation objects exceeds a threshold, instruction information to instruct highlighting of an operation object which exceeds the threshold. An operation object highlight display means 410 of the terminal device 4 highlights the corresponding object on a display screen displayed on a display part 43 based on the instruction information. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to an information processing program and an information processing apparatus.

  As a technique for assisting a user operation on an application program having a GUI (graphical user interface), a technique based on a user operation frequency is known (for example, see Patent Documents 1, 2, and 3).

  The printing system described in Patent Document 1 is a device in which a terminal and a printer are connected via a network, and the storage device of the printer corresponds to the object type (document, photograph, graphics) corresponding to the application name. The setting frequency of print settings to be performed is tabulated and stored. When the application name is sent from the terminal to the printer, the CPU of the printer searches the storage device and sends the print setting having the highest setting frequency among the print settings stored corresponding to the application name to the terminal. As a result, since the most frequently used print setting value can be displayed on the screen before printing is started, the frequency of changing the setting value is reduced, and the labor of the person who prints is reduced.

  An information terminal device described in Patent Literature 2 includes an input unit that inputs an operation requested by a user, an operation history storage unit that stores information related to an operation input to the input unit, and an operation performed on the input unit. And an operation predicting unit that predicts a next operation that the user will input following the input operation based on the operation history information stored in the operation history storage unit. Accordingly, it is possible to improve the operability by supporting the operation input by the user according to the prediction.

  The Web screen display method described in Patent Document 3 stores the use frequency of display items operated on the Web screen in a database for each user, and the user makes a Web screen display request to the Web server. In this case, the Web server transmits Web screen data for displaying display items from the upper part of the screen in descending order of use frequency to the client PC based on the usage frequency information stored in the database. As a result, frequently used display items are preferentially displayed from the top of the Web screen, so the time until the user reaches the display item used by the user is shortened, and the operability of the user who uses the same item many times is reduced. It becomes possible to improve.

JP 2003-48361 A JP 2004-152276 A JP 2005-258492 A

  It is an object of the present invention to provide a processing target corresponding to an operator's role when the operator operates a display screen corresponding to the processing target information in order to play the role of the operator with respect to the processing target information. It is an object to provide an information processing program and an information processing apparatus capable of presenting information related to the operation assistance.

  In order to achieve the above object, one embodiment of the present invention provides the following information processing program and information processing apparatus.

[1] An accumulation step for accepting and accumulating operation information on a plurality of operation objects included in a common display screen for a plurality of operators each assigned a different role, and the accumulation step accumulated in the accumulation step From the operation information, an acquisition step of acquiring operation frequencies for the plurality of operation objects corresponding to the role of the operator currently operating on the display screen, and an operation of the operation acquired for the plurality of operation objects An information processing program for causing a computer to execute a determination step of outputting instruction information for instructing to highlight the operation target exceeding the threshold when the frequency exceeds the threshold.

[2] A reception step for receiving operator identification information, and a role given to the operator corresponds to the identification information received in the reception step from a database registered in association with the identification information. A first acquisition step for acquiring the role, and storage for receiving and storing operation information on a plurality of operation targets included in a display screen shared with a plurality of the operators who are assigned different roles. A second acquisition step of acquiring operation frequency for the plurality of operation objects corresponding to the role acquired in the first acquisition step from the operation information stored in the storage step, When the frequency of the operations acquired for a plurality of operation objects exceeds a threshold, the operation objects exceeding the threshold are The information processing program for executing the determination step of outputting an instruction information for instructing the display tone to the computer.

[3] A reception step of receiving type information of a processing target document that provides a common display screen for a plurality of operators each assigned a different role, and the role is registered in association with the type information A first obtaining step for obtaining the role corresponding to the type information accepted in the accepting step from a database; an accumulating step for accepting and storing operation information for a plurality of operation objects included in the display screen; A second acquisition step of acquiring operation frequencies for the plurality of operation objects corresponding to the roles acquired in the first acquisition step from the operation information stored in the storage step; and the plurality of operations When the frequency of the operation acquired for an object exceeds a threshold, the operation object exceeding the threshold is strengthened. The information processing program for executing the determination step of outputting an instruction information that instructs to display on the computer.

[4] A first accepting step for accepting operator identification information, and a second accepting type information of a processing target document that provides a common display screen for a plurality of operators each assigned a different role. And the role corresponding to the identification information and the type information received in the first and second reception steps from a database in which the role is registered in association with the identification information and the type information. In the first acquisition step, from the first acquisition step to be acquired, the accumulation step for accepting and accumulating operation information for a plurality of operation objects included in the display screen, and the operation information accumulated in the accumulation step A second acquisition step of acquiring an operation frequency for the plurality of operation objects corresponding to the acquired role; When the frequency of the operation acquired for a plurality of operation objects exceeds a threshold value, the computer executes a determination step of outputting instruction information instructing to highlight the operation object exceeding the threshold value Information processing program.

[5] For causing the computer to further execute a highlighting step of highlighting and displaying the operation target on the display screen so as to be distinguishable from other operation targets based on the instruction information output in the determination step. The information processing program according to any one of [1] to [4].

[6] Storage means for storing operation information on a plurality of operation targets included in a display screen shared by a plurality of operators each assigned a different role, and from the storage means to the display screen Acquisition means for acquiring operation frequency for the plurality of operation objects corresponding to the role of the operator currently operating, and when the operation frequency acquired for the plurality of operation objects exceeds a threshold, An information processing apparatus comprising: determination means for outputting instruction information for instructing to highlight the operation target exceeding the threshold value.

[7] A reception unit that receives the identification information of the operator, a first storage unit that stores a database in which a role given to the operator is registered in association with the identification information, and the first storage A first acquisition unit that acquires the role corresponding to the identification information received by the reception unit from a unit, and a display screen that is shared by a plurality of the operators who are assigned different roles. Second storage means for storing operation information for a plurality of operation objects included; and operations for the plurality of operation objects corresponding to the roles acquired by the first acquisition means from the second storage means. A second acquisition unit configured to acquire a frequency; and when the frequency of the operation acquired for the plurality of operation objects exceeds a threshold, the operation object exceeding the threshold is emphasized. The information processing apparatus having a determination means for outputting an instruction information that instructs the Shimesuru so.

[8] Accepting means for receiving type information of a processing target document that provides a common display screen for a plurality of operators each assigned a different role, and the role is registered in association with the type information A first storage unit that stores a database; a first acquisition unit that acquires the role corresponding to the type information received by the reception unit from the first storage unit; and a plurality of units included in the display screen A second storage unit for storing operation information on the operation target, and a frequency of operation for the plurality of operation targets corresponding to the role acquired in the first acquisition unit from the second storage unit And when the frequency of the operation acquired for the plurality of operation objects exceeds a threshold, the operation object exceeding the threshold is highlighted. The information processing apparatus having a determination means for outputting an instruction information for instructing the.

[9] First accepting means for accepting operator identification information, and second accepting type information of a processing target document that provides a common display screen for a plurality of operators each assigned a different role. Receiving means, a first storage means for storing a database in which the role is registered in association with the identification information and the type information, and receiving from the first storage means in the first and second receiving means A first acquisition unit that acquires the role corresponding to the identification information and the type information, a second storage unit that stores operation information about a plurality of operation targets included in the display screen, Second acquisition means for acquiring operation frequencies for the plurality of operation objects corresponding to the roles acquired by the first acquisition means from two storage means; When the frequency of the operation obtained for work object exceeds the threshold value, the information processing device provided with a determination means for outputting an instruction information instructing to highlight the operation target exceeds the threshold value.

[10] The above [6], further comprising highlighting means for highlighting and displaying the operation object on the display screen so as to be distinguishable from other operation objects based on the instruction information output by the determination means Thru | or the information processing apparatus as described in any one of [9].

  According to the first and sixth aspects of the invention, when the operator operates the display screen corresponding to the information to be processed in order to play the role of the operator with respect to the information to be processed, It is possible to present information related to the operation assistance of the processing target corresponding to the role of the person.

  According to the second and seventh aspects of the invention, when the operator operates the display screen corresponding to the information to be processed in order to play the role of the operator with respect to the information to be processed, It is possible to present information related to the operation assistance of the processing target corresponding to the role of the operator to the corresponding operator.

  According to the inventions according to claims 3 and 8, when the operator operates the display screen corresponding to the information to be processed in order to play the role of the operator with respect to the information to be processed, It is possible to present information related to operation assistance according to the processing target type information corresponding to the role of the person.

  According to the inventions according to claim 4 and claim 9, when the operator operates the display screen corresponding to the information to be processed in order to play the role of the operator with respect to the information to be processed, It is possible to present information related to operation assistance according to the type information of the processing target corresponding to the role of the operator to the corresponding operator.

  According to the fifth and tenth aspects of the present invention, the highlighted operation target is more visible than the operation target that is not highlighted, and the operation target to be operated is easily understood.

[First Embodiment]
FIG. 1 is a block diagram showing a schematic configuration example of an information processing system according to the first embodiment of the present invention.

  The information processing system 1 includes a server device 2 and a plurality of terminal devices 4 connected to the server device 2 via a network 3.

  The network 3 is a network such as the Internet or a LAN (local area network), and may be wired or wireless.

(Server device)
The server device 2 includes a storage unit 20 configured from a ROM, a RAM, an HDD (hard disk), and the like, and a control unit 21 configured from a CPU, a communication interface, and the like.

  The storage unit 20 stores programs such as an information processing program 200, data such as a user management database (DB) 201 as a first database, and an operation history database (DB) 202 as a second database. Yes. Specific examples of data registered in the user management DB 201 and the operation history DB 202 will be described later.

  The control unit 21 operates according to the information processing program 200 stored in the storage unit 20, thereby obtaining a role acquisition unit (accepting unit, first acquisition unit) 210, an operation frequency acquisition unit (second acquisition unit) 211, It functions as the operation target highlight display determination unit 212, the operation frequency registration unit 213, and the like.

  The role acquisition unit 210 receives a user ID (identification information) transmitted from the terminal device 4 and acquires a role corresponding to the user ID from the user management DB 202.

  Here, “user ID” refers to an identification of an individual or a group.

  A “role” is a role (or role) given to an operator who operates a display screen for performing an operation when processing a processing target document (processing target), and is expressed as an attribute of an individual or a group. You can also. For example, “role” for processing a document in the drawing management system includes an administrator, an approver, a developer, a person in charge of drawing, a support staff, an examiner, and a registrant. A plurality of roles may be given to a single operator, and different “rolls” may be given to a single operator in accordance with the processing state of the document to be processed. “Role” has commonality within a certain range of operation objects to be operated among a plurality of operation objects included in the display screen. For this reason, the operation frequency of the operation target is uneven among the rolls. Therefore, information on the operation frequency of other operators who are given the same “roll” is useful to the operator. For example, an operator who is given the role of “approver” frequently performs operations related to the approval process, and knowledge of the operation method related to the approval process is not available to other operators who are assigned the role of “approver”. Useful.

  “Processing targets” include, for example, specifications, documents such as forms, images such as drawings and photographs, and the like.

  The operation frequency acquisition unit 211 acquires the operation frequency of the operation target corresponding to the role acquired by the role acquisition unit 210 from the operation history DB 202.

  Here, the “operation target” refers to what is displayed on the display screen and executes a predetermined function by being selected by the operator. “Operation target” includes, for example, a menu on a menu bar, an item on a pull-down menu, a tab displayed in a dialog box, an item on a child dialog further displayed for detailed setting from the dialog, a text box, Input items such as a component box, icons, radio buttons, selection buttons, and a stamp field to which an electronic seal is added are included.

  “Operation frequency” means the cumulative number of operations, but may be the number of operations in a certain period.

  The operation target highlight display determination unit 212 compares the operation frequency of the operation target with a threshold value, and when the operation frequency exceeds the threshold value, the instruction information instructing to highlight, that is, the highlight indicating the operation target to be emphasized. Outputs operation target information. The threshold value may be determined based on whether or not the predetermined cumulative number of operations has been exceeded. The highest operation cumulative number is higher or lower than the Nth, or the highest cumulative operation number is higher than N%. It may be determined depending on whether it is lower or lower.

  The operation frequency registration unit 213 registers the operation frequency (operation information) of the operation target in the operation history DB 202 for each role given to the operator of the display screen provided by the application program 400 described later.

(Terminal device)
The terminal device 4 includes a storage unit 40 composed of ROM, RAM, HDD (hard disk), etc., a control unit 41 composed of a CPU, a communication interface, etc., an input unit 42 having a keyboard, a mouse, etc., and a liquid crystal display And a display unit 43. The input unit 42 and the display unit 43 may be configured with a touch panel display. As the terminal device 4, for example, a personal computer, a PDA (Personal Digital Assistant) mobile phone, or the like can be used.

  The storage unit 40 stores programs such as an application program 400 as an information processing program, and data.

  The application program 400 is a GUI application program that displays a plurality of operation targets operated by an operator as a display screen, and the screen configuration and operation targets are shared by a plurality of operators each assigned a different role. Display screen. Examples of such application programs 400 include application programs such as a document management system, PDM (Product Date Management), document creation software, and drawing management system.

  The control unit 41 functions as the operation object highlighting display unit 410 and the like by operating according to the application program 400.

  The operation target highlighting display unit 410 highlights an operation target corresponding to the highlight operation target information on the screen provided by the application program 400 based on the highlight operation target information transmitted from the server device 2.

  Here, “highlighting of the operation target” means that the operation target is processed so that it is more conspicuous than other operation targets, and includes, for example, addition of additional information, color, font change processing, and the like. A specific example of highlighting will be described later.

  FIG. 2 shows an example of the user management DB. In the user management DB 201, roles are registered corresponding to user IDs. In the case of the figure, an operator having a user ID “1234” is given a role of “developer” who develops a product or the like, and an operator having a user ID “1001” is given a drawing such as a design drawing. An operator having a user ID “2222” who is given a role of “drafting person” who prints out an “developer” and an “approver” who performs an approval process on specifications, forms, drawings, etc. Two roles are given.

  FIG. 3 shows an example of the operation history DB. In the operation history DB 202, the operation frequency of the operation target is registered for each role. In the case of the figure, the administrator, the approver, the developer, the person in charge of drawing, and the support staff are roles, and the menu and items on the menu are the operation targets.

(Operation of the first embodiment)
Next, the operation of the information processing system 1 according to the first embodiment will be described with reference to the flowcharts of FIGS.

  The operator operates the input unit 42 of the terminal device 4 to start the application program 400 (S1), and inputs a user ID from the input unit 42 (S2).

  The control unit 41 transmits the user ID input from the input unit 42 to the server device 2 via the network 3 (S3).

  The control unit 21 of the server device 2 operates as follows according to the information processing program 200 stored in the storage unit 20.

  The role acquisition unit 210 acquires a role corresponding to the user ID transmitted from the terminal device 4 from the user management DB 201 (S4).

  The operation frequency acquisition unit 211 searches the operation history DB 202 based on the role acquired by the role acquisition unit 210, and acquires the operation frequency of the operation target for all the roles given to the operator (S5).

  The operation target highlighting determination unit 212 determines whether or not the operation frequency exceeds the threshold based on the operation frequency acquired by the operation frequency acquisition unit 211 (S6).

  Here, the determination operation by the operation target highlight display determination unit 212 will be described.

FIG. 5 is a flowchart for explaining an example of the determination operation by the operation target highlight display determination unit. When receiving the role from the role acquisition unit 210 (S60), the operation target highlighting determination unit 212 sets “1” to “n” (S61), and the operation target A ₁ corresponding to the role from the operation frequency acquisition unit 211. The operation frequency is accepted (S62). Comparing the operating frequency and the threshold of the operation target _{A 1} (S63), when the operation frequency exceeds the threshold value (S63: Yes), determines that should highlight the operation target _{A 1} (S64). For example, a flag is set for an operation target determined to be highlighted. When the operation frequency does not exceed the threshold value (S63: No), it determines that it should not highlight operation target _{A 1} (S65).

It is determined whether or not the determination operation has been completed for all operation objects (S66). When the determination operation has not been completed for all operation objects (S66: No), “n + 1” is set to “n”. and (S67), reception of the operation frequency for the next operation target _{a 2} (S62), determines whether to highlight operation frequency (S63), determines (S64, S65) performed based on the determination. When the determination is completed for all the operation objects An in step S66 (S66: Yes), it is determined whether there is another role set for the same operator (S68).

  If there is another roll (S68: Yes), the process proceeds to step S61, and the operations of steps S61 to S66 are repeated. If there is no other roll (S68: No), the determination operation by the operation target highlight display determination unit 212 ends.

  When the determination operation by the operation target emphasis display determination unit 212 ends, the operation target emphasis display determination unit 212 transmits to the terminal device 4 emphasis operation target information indicating the operation target to be emphasized based on the flag of the operation target (S7). ).

  The operation target emphasis display unit 410 of the terminal device 4 highlights the corresponding operation target on the display screen displayed on the display unit 43 based on the emphasis operation target information transmitted from the server device 2 (S8).

  FIG. 4 is a diagram illustrating an example of a display screen in which some operation targets are highlighted. The display screen 100 shown in FIG. 2 displays a menu bar 110 composed of a plurality of menus 111 and a pull-down menu 120 composed of a plurality of items 121. The pull-down menu 120 appears when the menu 111 on the menu bar 110 is clicked and selected. Further, as a highlighted operation target, a star mark 131 for highlighting the item 121 “adding access right” is displayed next to the item 121 “adding access right”, and the operation frequency is higher. A balloon 132 with a comment to that effect is displayed.

  When the operator performs an operation of selecting the “adding access right” item 121 highlighted on the display screen (S 9), the control unit 41 performs the processing of “adding access right” and the item 121. Operation information indicating that has been operated is transmitted to the server device 2 (S10).

  The operation frequency registration unit 213 of the server device 2 updates the operation frequency by counting up the cumulative number of operations in the operation history DB 202 based on the operation information transmitted from the terminal device 4 (S11).

[Second Embodiment]
FIG. 7 is a block diagram showing a schematic configuration example of an information processing system according to the second embodiment of the present invention.

  In the first embodiment, the terminal device 4 has the function of the operation target highlighting means. However, in the present embodiment, the server device 2 has the function of the operation target highlighting display means, and the display screen is displayed on the Web. This is provided to the terminal device 4 by an application program.

  As in the first embodiment, the information processing system 1 according to the present embodiment includes a server device 2 and a plurality of terminal devices 4 connected to the server device 2 via a network 3. ing.

  The server device 2 includes a storage unit 20 and a control unit 21 as in the first embodiment.

  The storage unit 20 stores a program such as a Web application program (information processing program) 203, Web browser screen information 204 provided to the terminal device 4, a user management DB 201 and an operation history similar to those in the first embodiment. Data such as DB 202 is stored.

  The control unit 21 operates according to the Web application program 203 stored in the storage unit 20 to thereby obtain a role acquisition unit (accepting unit, first acquisition unit) 210, an operation frequency acquisition unit (second acquisition unit) 211, It functions as the operation target highlight display determination unit 212, the operation frequency registration unit 213, the operation target highlight display unit 214, and the like. The role acquisition unit 210 and the operation frequency acquisition unit 211 have the same functions as those in the first embodiment, and thus description thereof is omitted.

  The operation target highlight display determination unit 212 compares the operation frequency of the operation target with a threshold value, and when the operation frequency exceeds the threshold value, the instruction information instructing to highlight, that is, the highlight indicating the operation target to be emphasized. Outputs operation target information.

  The operation frequency registration unit 213 registers the operation frequency (operation information) to be operated in the operation history DB 202 for each role given to the operator of the Web browser screen displayed by the Web application program 203.

  The operation target highlighting unit 214 highlights the operation target on the Web browser screen based on the highlight operation target information output from the operation target highlight display determination unit 212.

(Terminal device)
The terminal device 4 includes a storage unit 40, a control unit 41, an input unit 42, and a display unit 43, as in the first embodiment.

  The storage unit 40 stores a program such as a Web browser 401 for browsing the Web browser screen, and data.

(Operation of Second Embodiment)
Next, the operation of the information processing system 1 according to the second embodiment will be described with reference to the flowchart of FIG.

  The operator operates the input unit 42 of the terminal device 4 to start the Web browser 401 (S11), and inputs a user ID and a URL (Uniform Resource Locator) indicating the location of the Web browser screen from the input unit 42 ( S12).

  The control unit 41 transmits the user ID and URL input from the input unit 42 to the server device 2 via the network 3 (S13).

  The control unit 21 of the server device 2 operates as follows according to the Web application program 203 stored in the storage unit 20.

  The role acquisition unit 210 acquires a role corresponding to the user ID transmitted from the terminal device 4 from the user management DB 201 (S14).

  The operation frequency acquisition unit 211 searches the operation history DB 202 based on the role acquired by the role acquisition unit 210, and acquires the operation frequency of the operation target for all the roles given to the operator (S15).

  Based on the operation frequency acquired by the operation frequency acquisition unit 211, the operation target highlight display determination unit 212 determines whether the operation frequency exceeds the threshold value as in the first embodiment (S16). If it exceeds, emphasis operation target information indicating the operation target to be emphasized is output.

  The operation target highlighting unit 214 highlights the corresponding operation target on the Web browser screen based on the highlight display operation target information output from the operation target highlight display determination unit 212 (S17).

  The control unit 21 transmits Web browser screen information in which some operation objects are highlighted to the terminal device 4 (S18).

  The control unit 41 of the terminal device 4 displays a Web browser screen in which some operation targets are highlighted on the display unit 43 based on the Web browser screen information transmitted from the server device 2.

  When the operator performs an operation of selecting an operation target such as a highlighted menu or item on the Web browser screen (S19), the control unit 41 processes the command of the selected operation target as well as the menu or item. The operation information indicating that the operation is performed is transmitted to the server device 2 (S20).

  The operation frequency registration means 213 of the server device 2 updates the operation frequency of the operation history DB 202 based on the operation information transmitted from the terminal device 4 (S21).

[Third Embodiment]
FIG. 9 is a block diagram showing a schematic configuration example of an information processing system according to the third embodiment of the present invention.

  In the first and second embodiments, the role is stored in association with the user ID, but in the present embodiment, the role is stored in association with the type information of the processing target document directly or indirectly, This is applied to the workflow system.

  The “workflow” means a work flow, and the workflow system is a system that automates or semi-automates the work flow. “Work” includes creation, application, examination, approval, registration, deletion, browsing, disposal, etc., regarding a processing target document (processing target). In the workflow system, a work flow for a document to be processed is defined, and a role is set for the worker at each stage of the work. When a worker who has been assigned a role corresponding to each stage of work on a document to be processed performs a process to shift the work flow to perform the next work, the role corresponding to the next work Control is performed so that a worker who is given a value processes a document to be processed.

  As in the first embodiment, the information processing system 1 according to the present embodiment includes a server device 2 and a plurality of terminal devices 4 connected to the server device 2 via a network 3. ing.

(Server device)
The server device 2 includes a storage unit 20 and a control unit 21 as in the first embodiment.

  The storage unit 20 stores a program such as the information processing program 200, a role management database (DB) 205 as a first database, an operation history database (DB) 202 as a second database, and a processing target document. Data such as the processing target document database (DB) 206 is stored. Specific examples of data registered in the role management DB 205 and the processing target document DB 206 will be described later.

  As in the first embodiment, the control unit 21 operates in accordance with the information processing program 200 stored in the storage unit 20 to obtain a role acquisition unit (accepting unit, first acquisition unit) 210, operation frequency acquisition. It functions as a means (second acquisition means) 211, an operation object highlight display determination means 212, an operation frequency registration means 213, and the like. The operation frequency acquisition unit 211, the operation target highlight display determination unit 212, and the operation frequency registration unit 213 have the same functions as those in the first embodiment, and thus description thereof is omitted.

  The role acquisition unit 210 receives the document ID (identification information) transmitted from the terminal device 4, acquires the transition state corresponding to the document ID from the processing target document DB 206, and processes the transition state based on the transition state. The role given to the operator who operates the document is acquired from the role management DB 205. Here, the “transition state” refers to the state of the processing process of the processing target document.

(Terminal device)
As in the first embodiment, the terminal device 4 includes a storage unit 40, a control unit 41, an input unit 42, and a display unit 43. The storage unit 40 includes the same components as those in the first embodiment. Similarly, a program such as an application program (information processing program) 400 and data are stored, and the control unit 41 operates according to the application program 400 in the same manner as in the first embodiment, thereby operating target highlighting means 410. And so on.

  FIG. 10 is a diagram illustrating an example of a role management DB according to the third embodiment. In the role management DB 205, a role is registered in association with the transition state of the processing target document. For example, in the workflow system, as shown in the figure, information indicating the transition state such as a document being created and a document waiting for approval is used as the type information of the processing target document.

  FIG. 11 is a diagram illustrating an example of the processing target document DB according to the third embodiment. The processing target document is registered in the processing target document DB 206, and the document name and the transition state of the processing target document are registered in association with the document ID as directory information of the processing target document. For example, as shown in the figure, the document name “application” and the transition state “under construction” are registered in association with the document ID “aaaa”, and the document name “application” is associated with the document ID “bbbb”. "And the transition state" document for approval "are registered.

(Operation of information processing system)
Next, the operation of the information processing system 1 will be described with reference to the flowchart of FIG.

  The operator operates the input unit 42 of the terminal device 4 to start the application program 400 (S31), and inputs a document ID from the input unit 42 (S32).

  The control unit 41 transmits the document ID input from the input unit 42 to the server device 2 via the network 3 (S33).

  The control unit 21 of the server device 2 operates as follows according to the information processing program 200 stored in the storage unit 20.

  The role acquisition unit 210 acquires a transition state corresponding to the document ID transmitted from the terminal device 4 from the processing target document DB 206 (S34), and acquires a role corresponding to the acquired transition state from the role management DB 205 (S35). .

  The operation frequency acquisition unit 211 searches the operation history DB 202 based on the role acquired by the role acquisition unit 210, and acquires the operation frequency of the operation target corresponding to the role (S36).

  The control unit 21 reads out the processing target document corresponding to the document ID from the processing target document DB 206 (S37).

  Based on the operation frequency acquired by the operation frequency acquisition unit 211, the operation target highlight display determination unit 212 determines whether the operation frequency exceeds the threshold value as in the first embodiment (S38). Is exceeded, the emphasis operation target information indicating the operation target to be emphasized is transmitted to the terminal device 4 together with the processing target document (S39).

  The operation target highlighting display unit 410 of the terminal device 4 highlights the corresponding operation target on the display screen of the processing target document based on the processing target document and the highlight operation target information transmitted from the server device 2. (S40).

  FIG. 12 is a diagram illustrating an example of a display screen in which some operation targets are highlighted. The display screen 100 shown in the figure shows a purchase application form, and includes an input field 140 input by the applicant, an upper manager approval field 122A in which an electronic mark is added to the upper right of the input field 140, and a department manager approval field. 122B is provided, and a “confirm” button 145 is provided below the input field 140. In the input field 140, contents (item values) are input corresponding to items such as the applicant name 141, the purchased article 142, the application amount 143, and the application reason 144. When the role is a superior approver, for example, as shown in the figure, a finger mark 133 is displayed to highlight the superior approval column 122A. When the role is a department manager approver, a finger mark 133 is displayed in the department manager approval column 122B or in the vicinity thereof.

  When the operator performs an operation of adding an electronic mark to the superior approval column 122A on the display screen 100 and clicks the “confirm” button 144 (S41), the control unit 41 displays the superior in the superior approval column 122A. A purchase application form to which an electronic seal is added is created, and operation information indicating that the superior approval column 122A has been operated is transmitted to the server device 2 (S42).

  The operation frequency registration unit 213 of the server device 2 updates the operation frequency of the operation history DB 202 based on the operation information transmitted from the terminal device 4 (S43).

[Fourth Embodiment]
FIG. 14 is a diagram illustrating an example of data registered in the role management DB according to the fourth embodiment of the present invention.

  Since the block diagram of the information processing system according to the present embodiment is the same as that in FIG. In the present embodiment, as shown in FIG. 14, a role is registered in the role management DB 206 of the server device 2 in association with the file type as the type information of the processing target document. For example, as shown in the figure, if the file type is a specification, the developer is a role, if it is a form, the approver is a role, and if it is a drawing, the developer and the person in charge of drawing are roles. And

(Operation of the fourth embodiment)
When the operator operates the input unit 42 of the terminal device 4 to open a file to be processed from the list of files stored in the processing target document DB 205 of the server device 2, information on the operation that opened the file is displayed. It is transmitted from the terminal device 4 to the server device 2.

  The role acquisition unit 210 of the server device 2 determines the type of the opened file based on the operation information for opening the file, and acquires the role corresponding to the file type from the role management DB 206 shown in FIG. Thereafter, as in the third embodiment, the operation frequency is acquired, and the emphasized operation target information is transmitted to the terminal device 4.

  In the terminal device 4, a display screen in which the operation target corresponding to the emphasized operation target information is highlighted by the operation target highlight display unit 401 is displayed on the display unit 43.

  FIG. 15 is a diagram illustrating an example of a display screen on which some operation targets are highlighted. A display screen 100 shown in the figure shows a print setting screen, and radio buttons 151 to 154 for selecting 141%, 100%, 70%, and 50% as magnifications (%) for printing on paper. Provided are radio buttons 155 and 156 for selecting A4 and A3 as paper sizes, and a “confirm” button 145 is provided below the display screen 100. For example, if the roll is a person in charge of drawing, the drawing setting screen is often reduced and checked, so the radio buttons 153 and 155 for the magnification “70%” and the paper “A4” are highlighted. Arrow marks 134A and 134B are displayed in the vicinity thereof.

[Fifth Embodiment]
FIG. 16 is a diagram illustrating an example of data registered in the role management DB according to the fifth embodiment of the present invention.

  Since the block diagram of the information processing system according to the present embodiment is the same as that of FIG. 9, description will be made with reference to FIG. 9. In the present embodiment, as shown in FIG. 16, a role is registered in the role management DB 206 of the server device 2 in association with the storage location of the file as the type information of the processing target document. For example, as shown in the figure, if the file storage location is the folder being created, the role is developer, if it is a security folder, the role is viewer, and if it is an approved document management folder, the role is Approver.

(Operation of the fifth embodiment)
The operator operates the input unit 42 of the terminal device 4 to open the target folder from the list of folders stored in the processing target document DB 205 of the server device 2, and processes from the list of documents included in the opened folder. When an operation for opening a document is performed, information on the operation for opening the document is transmitted from the terminal device 4 to the server device 2.

  The role acquisition unit 210 of the server apparatus 2 acquires a role corresponding to the document storage location from the role management DB 206 shown in FIG. 16 based on the folder to which the opened document belongs. Thereafter, as in the third embodiment, the operation frequency is acquired, and the emphasized operation target information is transmitted to the terminal device 4.

  In the terminal device 4, a display screen in which the operation target corresponding to the emphasized operation target information is highlighted by the operation target highlight display unit 401 is displayed on the display unit 43.

  FIG. 17 is a diagram illustrating an example of a display screen in which some operation targets are highlighted. The display screen 100 shown in the figure shows a document creation screen. When the operator who is a developer uses the application A, as shown in FIG. When the item “comment” is highlighted by the arrow marks 134A and 134B and the operator B who is the developer of the same role uses the application B, as shown in FIG. The items of “change history” and “tag” corresponding to “edit history” and “comment” are highlighted by arrow marks 134A and 134B.

[Sixth Embodiment]
FIG. 18 is a diagram illustrating an example of data registered in the role management DB according to the fifth embodiment of the present invention.

  Since the block diagram of the information processing system according to the present embodiment is the same as that of FIG. 9, description will be made with reference to FIG. 9. In this embodiment, as shown in FIG. 18, a role is registered in the role management DB 206 in association with a place where an operator accesses the system. For example, as shown in the figure, when an operator accesses from a conference room, the editor has a role because there are many opportunities to edit in the conference room, and when accessed from a terminal device, the developer uses the terminal device. Developers may be roles because there are many opportunities to operate.

(Operation of the sixth embodiment)
When the operator operates the input unit 42 of the terminal device 4 placed in the conference room to access the server device 2, the control unit of the server device 2 recognizes that the access has been made from the terminal device 4 placed in the conference room. The role corresponding to the location accessed from the role management DB 206 is acquired. Thereafter, as in the third embodiment, the operation frequency is acquired, and the emphasized operation target information is transmitted to the terminal device 4.

  In the terminal device 4, a display screen in which the operation target corresponding to the emphasized operation target information is highlighted by the operation target highlight display unit 401 is displayed on the display unit 43.

  FIG. 19 is a diagram illustrating an example of a display screen in which some operation targets are highlighted. The display screen shown in the figure shows the document creation screen. If the role is an editor, among the items such as “Open minutes form”, “Create document”, “Create drawing”, “Meeting form” The item “Open” is highlighted with an arrow mark 134.

[Other embodiments]
The present invention is not limited to the above-described embodiments, and various modifications can be made without departing from the spirit of the present invention.

  Further, the program used in the above embodiment may be read from a recording medium such as a CD-ROM into a storage unit of a server device or a terminal device, or from a server device connected to a network such as the Internet. You may download to the memory | storage part of a terminal device.

  A part or all of the information processing program may be realized by hardware such as an application specific integrated circuit (ASIC).

  The present invention can also be applied to a printing system in which a terminal device and a printer are connected to a network. In this printing system, the printer may have the function of the server device shown in FIGS.

  In the above embodiment, the role is acquired based on the user ID, but the operator inputs his / her role from the input unit of the terminal device and transmits it to the server device, and the control unit of the server device is transmitted from the terminal device. The operation target to be highlighted may be acquired from the operation history DB based on the role.

  The role may be acquired based on the user ID and the type information of the processing target document. For example, when a plurality of roles are given to one operator, the roles can be narrowed down according to the type information of the processing target document for the plurality of roles acquired by the user ID.

FIG. 1 is a block diagram showing a schematic configuration example of an information processing system according to the first embodiment of the present invention. FIG. 2 is a diagram illustrating an example of a user management database. FIG. 3 is a diagram illustrating an example of the operation history database. FIG. 4 is a diagram illustrating an example of a display screen in which some operation targets are highlighted. FIG. 5 is a flowchart for explaining an example of the determination operation by the operation target highlight display determination unit. FIG. 6 is a flowchart for explaining an operation example of the information processing system according to the first embodiment of the present invention. FIG. 7 is a block diagram showing a schematic configuration example of an information processing system according to the second embodiment of the present invention. FIG. 8 is a flowchart for explaining an operation example of the information processing system according to the second embodiment of the present invention. FIG. 9 is a block diagram showing a schematic configuration example of an information processing system according to the third embodiment of the present invention. FIG. 10 is a diagram illustrating an example of a role management DB according to the third embodiment. FIG. 11 is a diagram illustrating an example of the processing target document DB according to the third embodiment. FIG. 12 is a diagram illustrating an example of a display screen in which some operation targets are highlighted. FIG. 13 is a flowchart for explaining an operation example of the information processing system according to the third embodiment of the present invention. FIG. 14 is a diagram illustrating an example of data registered in the role management DB according to the fourth embodiment of the present invention. FIG. 15 is a diagram illustrating an example of a display screen on which some operation targets are highlighted. FIG. 16 is a diagram illustrating an example of data registered in the role management DB according to the fifth embodiment of the present invention. FIG. 17 is a diagram illustrating an example of a display screen in which some operation targets are highlighted. FIG. 18 is a diagram illustrating an example of data registered in the role management DB according to the fifth embodiment of the present invention. FIG. 19 is a diagram illustrating an example of a display screen in which some operation targets are highlighted.

Explanation of symbols

1 Information processing system, 2 server device, 3 network, 4 terminal device, 20 storage unit, 21 control unit, 40 storage unit, 41 control unit, 42 input unit, 43 display unit, 100 display screen, 110 menu bar, 111 menu , 120 pull-down menu, 121 items, 122A upper manager approval column, 122B department manager approval column, 131 star mark, 132 balloon, 133 finger mark, 134, 134A, 134B arrow mark, 140 input column, 141 applicant name, 142 purchase Article, 143 Application amount, 144 Reason for application, 145 “Confirm” button, 151-156 radio button, 200 Information processing program, 201 User management database (DB), 202 Operation history database (DB), 203 Application program, 204 W b Browser screen information, 205 Role management database (DB), 206 Processing target document database (DB), 210 Role acquisition means, 211 Operation frequency acquisition means, 212 Operation target highlight display determination means, 213 Operation frequency registration means, 214 Operation target Highlighting display means, 400 application program, 401 Web browser, 410 Operation target highlighting display means

Claims (10)

An accumulation step for accepting and accumulating operation information about a plurality of operation targets included in a display screen shared by a plurality of operators each assigned a different role;
From the operation information accumulated in the accumulation step, an acquisition step of obtaining operation frequency for the plurality of operation objects corresponding to the role of the operator currently operating on the display screen;
When the frequency of the operation acquired for the plurality of operation objects exceeds a threshold value, the computer executes an output step of outputting instruction information instructing to highlight the operation object exceeding the threshold value Information processing program. A reception step for receiving the identification information of the operator;
A first acquisition step of acquiring the role corresponding to the identification information received in the reception step from a database in which a role given to the operator is registered in association with the identification information;
An accumulating step for accepting and accumulating operation information on a plurality of operation objects included in a display screen shared with a plurality of the operators each having a different role;
A second acquisition step of acquiring, from the operation information stored in the storage step, operation frequencies for the plurality of operation objects corresponding to the roles acquired in the first acquisition step;
When the frequency of the operation acquired for the plurality of operation objects exceeds a threshold value, the computer executes a determination step of outputting instruction information instructing to highlight the operation object exceeding the threshold value Information processing program. A reception step for receiving type information of a processing target document that provides a common display screen for a plurality of operators each assigned a different role;
A first acquisition step of acquiring the role corresponding to the type information received in the reception step from a database in which the role is registered in association with the type information;
An accumulation step of accepting and accumulating operation information for a plurality of operation objects included in the display screen;
A second acquisition step of acquiring, from the operation information stored in the storage step, operation frequencies for the plurality of operation objects corresponding to the roles acquired in the first acquisition step;
When the frequency of the operations acquired for the plurality of operation objects exceeds a threshold value, the computer executes a determination step of outputting instruction information instructing to highlight the operation objects exceeding the threshold value Information processing program. A first accepting step for accepting operator identification information;
A second receiving step for receiving type information of a processing target document that provides a common display screen for a plurality of operators each assigned a different role;
A first role for acquiring the role corresponding to the identification information and the type information received in the first and second reception steps from a database in which the role is registered in association with the identification information and the type information. An acquisition step;
An accumulation step of accepting and accumulating operation information for a plurality of operation objects included in the display screen;
A second acquisition step of acquiring, from the operation information stored in the storage step, operation frequencies for the plurality of operation objects corresponding to the roles acquired in the first acquisition step;
When the frequency of the operations acquired for the plurality of operation objects exceeds a threshold value, the computer executes a determination step of outputting instruction information instructing to highlight the operation objects exceeding the threshold value Information processing program.   2. The highlighting step of highlighting and displaying the operation target on the display screen so as to be distinguishable from other operation targets based on the instruction information output in the determination step. The information processing program of any one of thru | or 4. Storage means for storing operation information on a plurality of operation targets included in a display screen shared with a plurality of operators each assigned a different role;
Obtaining means for obtaining the frequency of operation for the plurality of operation objects corresponding to the role of the operator currently operating on the display screen from the storage means;
An information processing unit including: a determination unit configured to output instruction information for instructing to highlight the operation target exceeding the threshold when the frequency of the operation acquired for the plurality of operation targets exceeds the threshold; apparatus. Accepting means for accepting operator identification information;
A first storage means for storing a database in which a role given to the operator is registered in association with the identification information;
First acquisition means for acquiring the role corresponding to the identification information received by the reception means from the first storage means;
Second storage means for storing operation information on a plurality of operation targets included in a display screen shared with a plurality of the operators each given a different role;
Second acquisition means for acquiring an operation frequency for the plurality of operation objects corresponding to the role acquired in the first acquisition means from the second storage means;
An information processing unit including: a determination unit configured to output instruction information for instructing to highlight the operation target exceeding the threshold when the frequency of the operation acquired for the plurality of operation targets exceeds the threshold; apparatus. A receiving unit that receives type information of a processing target document that provides a common display screen for a plurality of operators each assigned a different role;
First storage means for storing a database in which the role is registered in association with the type information;
First acquisition means for acquiring the role corresponding to the type information received by the reception means from the first storage means;
Second storage means for storing operation information about a plurality of operation objects included in the display screen;
Second acquisition means for acquiring an operation frequency for the plurality of operation objects corresponding to the role acquired in the first acquisition means from the second storage means;
An information processing unit including: a determination unit configured to output instruction information for instructing to highlight the operation target exceeding the threshold when the frequency of the operation acquired for the plurality of operation targets exceeds the threshold; apparatus. A first accepting means for accepting operator identification information;
A second accepting means for accepting type information of a processing target document that provides a common display screen for a plurality of operators each assigned a different role;
First storage means for storing a database in which the role is registered in association with the identification information and the type information;
First acquisition means for acquiring the role corresponding to the identification information and the type information received in the first and second reception means from the first storage means;
Second storage means for storing operation information about a plurality of operation objects included in the display screen;
Second acquisition means for acquiring an operation frequency for the plurality of operation objects corresponding to the role acquired in the first acquisition means from the second storage means;
An information processing unit including: a determination unit configured to output instruction information for instructing to highlight the operation target exceeding the threshold when the frequency of the operation acquired for the plurality of operation targets exceeds the threshold; apparatus.   The highlighting means for highlighting and displaying the operation object on the display screen so as to be distinguishable from other operation objects based on the instruction information output by the determination means. The information processing apparatus according to claim 1.

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