JP2009211615A - System component management support system, method, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system component management support system or the like which has a simple configuration and easily changes system components, in order to solve the problem that when changing a configuration after the system starts operation, it is required to properly treat each system component while it is very difficult to obtain information on all system components. <P>SOLUTION: The system component management support system includes: a system configuration means showing the configuration of the system used by a user; a system component management means which manages the system configuration for the system configuration means and work contents for each system change work for the system configuration means; and a product information management means which manages information on products for use in the system configuration means and information on work items required for system change for the system configuration means. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present application relates to management of elements constituting a system, and more particularly to a system component management support system and the like related to change of elements themselves and change of information about elements.

  In a system configured by combining many products of a plurality of manufacturers (vendors), it is difficult to grasp all product information of the constituent elements. It is particularly remarkable in an open system that a system is configured by combining a large number of products from a plurality of manufacturers. In general, the system design has a certain margin, but there is almost no system that never changes the system from system operation to stop.

  Conventionally, in system change work, the system administrator collects system components and product information with time and effort, and since the system is still composed of multiple components, there is a lack of consideration in the combined conditions, and the manufacturer ( A vicious circle occurred, for example, requesting a special response from the vendor.

  The present invention reduces the time and labor required for the system administrator to grasp the system components, eliminates the omission of consideration due to the combined conditions of multiple components in the system change work, and further enables humans to perform remote operations with the server. It also eliminates the possibility of mistakes. For the manufacturer (vendor), it is possible to reduce the number of special handling steps by providing a means for providing the user with his / her product information in a timely manner.

As a conventional technique, in the “computer system configuration automatic change method” described in Patent Document 1, when trying to change the computer system configuration, the computer system configuration is referred to by referring to the interdependencies of the computer system configuration. A method for determining whether or not the change is appropriate is disclosed.
JP2003-85005

  Conventionally, there has been a disadvantage that the system administrator has to spend a lot of time and effort on grasping system components. Especially for configuration change work after system operation, there is a problem that it is necessary to take appropriate measures for all system components and it is very difficult to grasp, and the manufacturer (vendor) of system components also has multiple issues. There is a problem that a special response is required for a change operation of a manufactured component under a condition unique to a system operating with a combination of components.

  Therefore, the problem of the present application is, for example, to eliminate the inconvenience that occurs in the above-described prior art, and the system component management support system that allows the system configuration to be changed easily and easily. Etc. are provided.

  In order to solve the above-mentioned problem, the invention according to claim 1 is a system component management support system, in which a system configuration unit indicating a configuration of a system used by a user, a system configuration of the system configuration unit, and the system configuration unit System component management means for managing work contents for each system change work for the system configuration means, information on products used for the system configuration means, and information on work items necessary for system change work for the system configuration means are managed And product information management means.

  In order to solve the above problem, the invention according to claim 2 is the system component management support system according to claim 1, further comprising user terminal means connected to the system component management means, The system component management means includes a product for the system configuration means, a system configuration management table for managing and recording setting values and product information for each product, and the product to be a work target for each system change work, necessary A work content management table is provided for managing and recording information on work and the setting value to be changed, and the product information management means includes the product information for each product and the settings related to the product information. For each product change management table for each product and product information management table for managing and recording value information, A setting item management table for managing and recording information of the required work item information and the setting value changed by the required work item information, and the system configuration means includes the system component management The system component management means and the product information management means are connected via another communication line, and the system component management means is connected to the system configuration from the system configuration means. The product, setting values for each product, and product information are automatically acquired and recorded in the system configuration management table.

  In order to solve the above problems, the invention according to claim 3 is the system component management support system according to claim 2, wherein the product information management is based on a system change request issued from the user terminal means. The means extracts work item information necessary for the system change from the setting item management table, and from the system configuration management table and the product information management table to the system configuration means based on the extracted work item information It is characterized by discriminating the influence.

  In order to solve the above-mentioned problem, the invention according to claim 4 is the system component management support system according to claim 3, wherein the product information management means gives the system configuration means by the system change request. When it is determined that there is no problem in the influence, the system component management unit changes the system configuration unit based on the system change request, and records the change result in the work content management table. And

  In order to solve the above problems, the invention according to claim 5 is the system component management support system according to any one of claims 2 to 4, wherein a communication line is provided in the product information management means. Vendor communication means is connected to the product, the latest product information is registered from the vendor communication means, and the latest product information is recorded in the product information management table.

  In order to solve the above problems, the invention according to claim 6 is a system component management support method, wherein a system configuration step showing a configuration of a system used by a user, a system configuration in the system configuration step, and the system A system component management process for managing work contents for each system change work for a configuration process, a product for managing information on products used in the system configuration process and information on work items necessary for the system change work for the system configuration process And an information management process.

  In order to solve the above-mentioned problem, the invention according to claim 7 is a system configuration means for indicating a configuration of a system in which a user uses a computer included in a system component management support system, and a system for the system configuration means. System configuration element management means for managing the work contents of each system change work for the system configuration means, information on products used for the system configuration means, and information on work items necessary for system change work for the system configuration means It functions as a product information management means to be managed.

  The first effect is that a system change operation can be easily and reliably performed in a system composed of a plurality of components.

  The reason for this is that the system component information managed by the system component management server 210 and the product information managed by the product information management system 300 are matched, so that the necessary work for each component (essential work) By combining them, the necessary work can be determined without omission, and the system component management server 210 can remotely perform the work on the system configuration clients 240, 250, 260, and 270. This is because perfect operation (there is no human error element) is possible.

  The second effect is that management of system components can be easily performed.

  The reason is that the system component management server 210 automatically acquires information of the registered system configuration clients 240, 250, 260, and 270. Further, the system component management server 210 obtains information from the product information management system 300 via the network 10, and thereby acquires information on each component (for example, defect information, version upgrade information, maintenance stop information, etc.). This is because it is possible to solve such a problem that the system administrator does not notice the defect information and the maintenance stop information, or first notices after the problem occurs.

(Configuration of the embodiment)
FIG. 1 is an overall configuration diagram of the present invention.

  The present invention includes a user terminal 100 as user terminal means, a user system 200, a product information management system 300 as product information management means, and a manufacturer (vendor) 400 as vendor communication means. The user system 200 and the product information management system 300 are connected via the network 10 as a communication line, and the product information management system 300 and the manufacturer (vendor) 400 are connected via the network 20 as a communication line (information transmission is possible. is there).

  The user terminal 100 provides a GUI (Graphical User Interface) for the user to confirm system configuration information and to issue a system change work instruction.

  The user system 200 has a system component management server 210 as system component management means therein. The system component management system 210 manages system configuration clients 240, 250, 260, and 270 as system configuration means registered by the user from the user terminal 100, and the system configuration clients 240, 250, and 260 under management are managed. 270 configuration information is automatically collected and managed and recorded by the system configuration management table 220. The system component management server 210 periodically communicates with the product information management system 300 via the network 10 and updates the product information registered in the system configuration management table 220 to the latest one. Further, the system change work issued from the user terminal 100 is managed by the work content management table 230, and the work is performed according to the content of the work content management table 230.

  FIG. 2 shows the contents of the system configuration management table 220. The system configuration management table manages and records setting values for each product and product information obtained from the product information management system 300.

  FIG. 3 shows the contents of the work content management table 230. The work content management table 230 manages work target products for each system change work, necessary work, and setting value information changed by the work.

  The product information management system 300 includes a product information management server 310, a product information management table 320 managed by the product information management server, and a setting item management table 330. Product information registered from the manufacturer (vendor) 400 is managed and recorded in the product information management server 310 via the network 20. In the product information management table 320, product information for each product and setting value information related to the product information are managed (FIG. 4). In the setting item management table 330, necessary work items and setting value information to be changed thereby are managed for each system change work for each product (FIG. 5).

The manufacturer (vendor) 400 includes a plurality of vendors (for example, a vendor A410, a vendor B420, a vendor C430, a vendor D440, and a vendor E450). A vendor belonging to the manufacturer 400 registers and updates product information in the product information management system 300 via the network 20.
(Description of operation of the first embodiment)
Next, the operation of the first embodiment of the present invention will be described in detail with reference to FIGS.

  First, in FIG. 6, the user registers a system configuration client to be managed from the user terminal 100 to the system component management server 210 (step A11). The system configuration management server 210 automatically acquires the configuration information of the registered system configuration clients 240, 250, 260, and 270, and manages and records it in the system configuration management table 220 (step A12).

  The system component management server 210 provides a GUI (Graphical User Interface) that allows the user terminal 100 to change the system sensuously without requiring product-specific knowledge. Using this GUI, the user can issue a system change request to the managed system configuration clients 240, 250, 260, and 270 from the user terminal 100 to the system component management server 210 (step A13). The system component management server 210 accesses the product information management system 310 via the network 10 and acquires work information necessary for the change (step A14).

  The product information management server 310 identifies work items necessary for the system change work from the product information table 320 and the setting item management table 330 managed by the product information management server 310 according to the request, and returns them to the system component management server 210 (step A15). ).

  The system component management server 210 manages and records the return result from the product information management server 310 in the work content management table 230 (step A16). The system component management server 210 performs work on the system configuration clients 240, 250, 260, and 270 in accordance with the work content management table 230 (step A17).

  Finally, the system configuration management server 210 acquires the setting information of the system configuration clients 240, 250, 260, and 270 again, and updates the system configuration management table 220 (step A18).

  7 and 8, the work content is determined in consideration of the influence of the work on a plurality of components, and the work content is managed and recorded by the work content management table 230 in the system component management server 210. The flow up to this point will be described in detail.

  First, in FIG. 7, it is assumed that a system change request is issued from the user terminal 100 for “product B” to all configuration management clients 240, 250, 260, and 270 for “product B” (step A21). The system component management system 210 extracts the current configuration information (information that is the contents of the system configuration management table 220) from the system configuration management table 220, and is necessary for the system change to the product information management system 300 via the network 10. Requesting a detailed work content (operation) (requesting transmission of information relating to work required for system change) (step A22).

  In the product information management system 300, the setting item management table 330 managed in the product information management server 310 that has received the request is searched for an item necessary for “work B1” of “product B” (step A23). As a result of the search, the work content is determined (in order to execute the work B1 from the setting item management table 330, the setting value A1 corresponding to the work item B1 is changed (the setting value A1 corresponds to the product A. It is found that it is necessary to change the setting value A1) and the setting value B1 (the setting value B1 corresponds to the product B, so the setting value B1 of the product B needs to be changed). To do). At this time, the product information management server 310 matches the configuration information (information which is the contents of the system configuration management table 220) sent from the system component management system 210 with the product information management table 320, and sets the setting value after the work. In step A24, it is determined whether other product operations are affected.

  For example, there is a problem in the operation of the product (or system) due to the relationship between the value after the setting value A1 of the product A is changed and the value of the setting value A2 that is not changed, which is the state after the operation B1 is performed. Whether or not the information is described in the product information A1 column of the product information management table 320 (specifically, when the value or information of the setting value A1 is ** and the value or information of the setting value A2 is xx In this case, the product information management server 310 makes a determination based on the information that the problem (...) occurs (or the information that no problem occurs) is described.

  Accordingly, the product information management server 310 searches the product information management table 320 for a corresponding problem by using the setting value after the work is performed as a key, so that the operation of other products (or systems) can be performed. It can be determined whether there is an influence.

  If there is a possibility that the operation of the entire system may be affected after the setting is changed, or if the changing operation cannot be performed with the current setting value (specified value from the user), the user terminal is connected via the system component management server 210. An error to that effect is returned to 100 (step A99).

Necessary after confirming that the system operation is not affected after the system change and that there is no omission in the setting items by the configuration information (information which is the contents of the system configuration management table 220) and the product information management table 320. The work content (operation) is returned to the system configuration change management server 210 (step A25). The returned content is managed and recorded by the work content management table 230 (step A26). In accordance with this, the system component management server 210 performs a change operation on the system configuration clients 240, 250, 260, and 270.
(Second embodiment)
Next, a second embodiment of the present invention will be described in detail with reference to the flowchart of FIG.

  First, the manufacturer (vendor) 400 registers and updates information related to its own product in the product information management system 300 via the network 20 (step A31).

  The product information management system 300 manages and records the product information registered from the vendor (manufacturer) 400 in the product information management table 320 (step A32).

  The system component management server 210 periodically sends the management information extracted from the system configuration management table 220 to the product information management system 300 via the network 10, and inquires whether there is update information for the products included therein. Perform (Step A33). The product information management server 310 that has received the inquiry searches the product information management table 320 for update information (step A34). If there is update information, the updated product information is returned to the system component management server 210 (step A35).

  The system component management server 210 reflects the update information on the system configuration management table 220 (step A36). The user can acquire the product information in a timely manner by accessing the system component management server 210 through the user terminal 100 and referring to the system configuration management table 220.

  6 to 9 are recorded in advance on a recording medium such as a hard disk, or are recorded in advance via a network such as the Internet, and are read out and executed by a general-purpose microcomputer or the like. Accordingly, it is possible to cause the general-purpose microcomputer or the like to function as the CPU according to the embodiment.

It is a block diagram which shows schematic structure of the system component management system in embodiment which concerns on this application. It is a figure which shows the system configuration management table in embodiment which concerns on this application. It is a figure which shows the work content management table in embodiment which concerns on this application. It is a figure which shows the product information management table in embodiment which concerns on this application. It is a figure which shows the setting item management table in embodiment which concerns on this application. It is a flowchart which shows the outline | summary operation | movement of the system component management system in 1st embodiment which concerns on this application. It is a flowchart of the first half part which shows detailed operation | movement of the system component management system in 1st embodiment which concerns on this application. It is a flowchart of the second half part which shows the detailed operation | movement of the system component management system in 1st embodiment which concerns on this application. It is a flowchart which shows the detailed operation | movement of the system component management system in 2nd embodiment which concerns on this application.

Explanation of symbols

10, 20 Network 100 User terminal 210 System configuration management server 220 System configuration management table 230 Work content management table 310 Product information management server 320 Product information management table 330 Setting item management table

Claims (7)

In the system component management support system,
System configuration means for indicating the configuration of the system used by the user;
A system component management unit that manages a system configuration for the system configuration unit and a work content for each system change operation with respect to the system configuration unit;
Product information management means for managing information on products used in the system configuration means and information on work items necessary for system change work on the system configuration means;
A system component management support system comprising: In the system component management support system according to claim 1,
Further comprising user terminal means connected to the system component management means,
The system component management means includes a product for the system configuration means, a set value for each product and a system configuration management table for managing and recording product information, and the product to be a work target for each system change work, A work content management table for managing and recording information on necessary work and the set value to be changed;
The product information management means includes a product information management table for managing and recording the product information for each product and the setting value information related to the product information, and the system change operation for each product. On the other hand, there is provided a setting item management table for managing and recording required work item information and information on the setting value changed by the required work item information.
The system component means is connected to the system component element management means via a communication line, and the system component element management means and the product information management means are connected via another communication line, and the system component element management means Automatically acquires the product, the set value for each product and the product information for the system configuration means from the system configuration means, and records them in the system configuration management table. Support system. In the system component management support system according to claim 2,
Based on the system change request issued from the user terminal means, the product information management means extracts work item information necessary for the system change from the setting item management table, and based on the extracted work item information A system component management support system, wherein an influence on the system configuration means is determined from the system configuration management table and the product information management table. In the system component management support system according to claim 3,
When the product information management unit determines that there is no problem in the influence on the system configuration unit by the system change request, the system component management unit changes the system configuration unit based on the system change request. And recording the result of the change in the work content management table. In the system component management support system according to any one of claims 2 to 4,
Vendor communication means is connected to the product information management means via a communication line, the latest product information is registered from the vendor communication means, and the latest product information is recorded in the product information management table. System component management support system characterized by this. In the system component management support method,
A system configuration process showing the configuration of the system used by the user;
A system component management step for managing the system configuration in the system configuration step and the work content for each system change operation for the system configuration step;
A product information management process for managing information on products used in the system configuration process and information on work items necessary for system change work for the system configuration process;
A system component management support method comprising: Computers included in the system component management support system
System configuration means for indicating the configuration of the system used by the user;
A system configuration element management means for managing a system configuration for the system configuration means and work contents for each system change work for the system configuration means;
A system component management support program that functions as product information management means for managing information on products used in the system configuration means and information on work items necessary for system change work on the system configuration means.

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