JP2009193515A - Move business management system and management server - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a move business management system and a management server which flexibly respond to actual move content and create a conveyance schedule of move packages optimal for both of a mover side and a customer side. <P>SOLUTION: The move business management system is constituted by connecting a mover terminal 10 operated by the mover, a management server 20 which integrally manages carry-in of the move packages to a move destination by a plurality of movers, and a customer terminal 30 operated by a customer who requests move operations to the movers via a network 40 such as the Internet. The management server 20 creates, adjusts conveyance schedule information about the move packages by the plurality of movers, and provides each mover with the created and adjusted conveyance schedule information when move order reception information is received from each mover terminal 10 of the plurality of movers. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a moving business management system and a management server, and more particularly, to a moving business management system and a management server that manage the conveyance of luggage at the time of moving.

In general, when moving, a customer requests a moving contractor to transport moving packages. When the moving contractor receives an order for the transportation of the moving package, the moving company interviews the customer and grasps the detailed contents regarding the moving such as the amount, size, moving schedule and moving distance of the package. Then, the moving contractor dispatches a truck for carrying goods suitable for the contents of the moving and dispatches necessary personnel.
However, in actuality, the operator of the moving company asks the customer for information on moving, and the person in charge determines the moving work schedule such as dispatch, personnel, and schedule based on this information. The suitability of the work schedule often depends largely on the experience of the person in charge of the moving contractor and the paperwork ability. Therefore, depending on the experience and ability of the person in charge, there is a high possibility that various problems such as a delay in moving and an increase in costs due to the dispatch of useless personnel will occur.

As one of conventional techniques for solving such a problem, a vehicle allocation method, a vehicle allocation system, and a display method in the vehicle allocation system disclosed in Patent Document 1 are proposed.
The system disclosed in Patent Document 1 is based on conditions such as the volume of the customer's moving luggage, the number of workers to perform work, the number of floors at the moving source / destination, the presence / absence of elevators, and the operating time of the transportation truck. Determine the time required for delivery and dispatch of the transport truck. Therefore, it is possible to carry out an appropriate dispatch for transporting the moving luggage without depending on the experience and intuition of the person in charge.
JP 2006-232472 A

However, although the system of Patent Document 1 can objectively determine the time required for transportation and perform appropriate dispatch without depending on the experience and intuition of the person in charge, it can respond flexibly to the actual moving contents. There is a problem that it is difficult.
That is, in the system of Patent Document 1, the transfer of the moving baggage is merely mechanically assigned to the empty transfer truck, so even if there is an empty space on the truck bed, the effective use thereof is It is not considered at all. Naturally, there is a delay in the transportation work during the busy period of moving, etc., and no measures are taken against this delay. Furthermore, since the system of Patent Document 1 is only for the purpose of improving the efficiency of the business on the moving trader side, it is difficult to flexibly respond to the needs on the customer side.

  The present invention has been made in view of the above problems, and is a moving operation management system that flexibly responds to actual moving contents and creates an optimal moving baggage transportation schedule for both the moving trader side and the customer side, and An object is to provide a management server.

  In order to achieve such an object, the present invention includes a mover terminal operated by a mover who receives an order to carry a moving baggage from a customer, and a management server connected to the mover terminal via a network. The moving business management system is configured, and when the management server receives the moving order information indicating the order contents from the customer from the moving contractor terminal, the transfer schedule of the moving package by the moving contractor based on the moving order information. It is characterized by creating information.

  Further, according to the present invention, the management server creates transport schedule information for transporting the transport work of the same moving trader to the same schedule and the same moving destination by transporting them by one or more transport vehicles. It is characterized by that.

  According to the present invention, the management server can move the moving baggage at the moving site based on at least one of the time required for moving between the points at the moving location, the moving speed of the elevator, and the time required for loading / unloading the moving baggage. The transfer schedule information is created.

  Further, according to the present invention, the management server specifies the transport route of the moving luggage at the moving place, and detects transport schedule information related to two or more transport operations that transport the same transport route at the same time. The scheduled start time of the work is changed.

  Further, according to the present invention, the management server changes the scheduled start time of the transport work when detecting the transport schedule information regarding two or more transport work transported using the same elevator at the same time. It is characterized by.

  Further, according to the present invention, the management server creates elevator operation schedule information at the moving place based on the conveyance schedule information, and the operation schedule information is a conveyance work whose work is scheduled to end on the floor in the middle of the elevator descent. If it is detected, the operation schedule information is adjusted so as to be temporarily stopped at the floor where the work is scheduled to be completed.

  In addition, the present invention is a management server connected via a network to a moving company terminal operated by a moving company that receives an order for moving baggage from a customer, and includes moving order information indicating contents of an order received from a customer. When received from the moving trader terminal, the transfer schedule information of the moving parcel by the moving trader is created based on the moving order information.

  It should be noted that any combination of the above-described constituent elements, or those obtained by replacing the constituent elements and expressions of the present invention with each other among methods, apparatuses, systems, computer programs, recording media storing computer programs, etc. It is effective as an embodiment of

  According to the present invention, when the management server receives the moving order information indicating the order contents from the customer from the moving contractor terminal, the management server creates the transfer schedule information of the moving parcel by the moving contractor based on the moving order information. The moving contractor can efficiently transport the moving baggage, and it is possible to prevent problems such as overflowing vehicles and moving baggage waiting to be carried in at the moving destination and delaying the loading operation.

<First Embodiment>
(Configuration of the first embodiment)
FIG. 1 is a diagram showing a configuration of a moving business management system according to the first embodiment of the present invention.
As shown in the figure, the moving business management system includes a moving trader terminal 10 operated by the moving trader, a management server 20 that comprehensively manages the transfer of the moved luggage to the moving destination by a plurality of moving traders, and the moving work. A customer terminal 30 operated by a customer who requests the moving company is connected via a network 40 such as the Internet.

  The mover terminal 10 is an information processing apparatus such as a PC or a mobile terminal (mobile phone, PDA, etc.) operated by the mover. The mover terminal 10 transmits order information (hereinafter referred to as “moving order information”) related to the transfer of the moving baggage received from the customer terminal 30 to the management server 20 and requests the creation of a moving baggage transfer schedule.

  Moreover, the moving trader terminal 10 manages each database 11-13 regarding moving. That is, the moving order information database 11 for managing the moving order information from the customer, the transport vehicle database 12 for managing the operation schedule of the transport vehicle for transporting the moving luggage, and the transfer schedule information for the moving luggage acquired from the management server 20 The transport schedule database 13 to be managed is managed.

The management server 20 is an information processing apparatus managed by a moving business management company that manages the contents of the moving business by the moving company.
When the management server 20 receives the moving order information described above from each moving company terminal 10 of a plurality of moving companies, the management server 20 creates and adjusts the transportation schedule information of the moving luggage by the plurality of moving companies, and the generated and adjusted transportation Provide schedule information to each moving company.

  Moreover, the management server 20 manages each database 21-24 regarding moving. That is, the moving order information database 21 for managing the moving order information described above, the transporting vehicle database 22 for managing the operation schedule of the transporting vehicle in each moving contractor, and the moving schedule for moving packages created based on the moving order information described above. A transport schedule database 23 for managing information and a moving place database 24 for managing information of moving source / destination are managed.

  The customer terminal 30 is an information processing apparatus such as a PC or a portable terminal (mobile phone, PDA, etc.) operated by a customer who requests a moving contractor to perform a moving operation. The customer operates the customer terminal 30 to transmit moving order information indicating the contents of his / her moving to the moving company terminal 10 and requests the transfer of the moving luggage.

(Operation of the first embodiment)
FIG. 2 is a diagram showing an outline of the operation of the moving business management system according to the first embodiment of the present invention.
As shown in the figure, in the present embodiment, a case will be described in which a plurality of customers move to the same destination while concentrating on a predetermined period. The same moving destination refers to the same building or building such as an apartment or a building. Further, the case of moving to the same moving destination concentrated in a predetermined period is, for example, a case where a plurality of customers move into each room of a newly built apartment in the same building.
The moving contractor receives orders for moving work from a plurality of customers, and performs the moving work by collectively transporting these moving packages.
In addition, the management server 20 creates, adjusts, and manages the transportation schedule of each moving company that transports the moving packages of the plurality of customers, so that the transportation of the moving packages concentrates on the same moving destination. However, make sure that the moving work proceeds smoothly.

(1) Moving Order Information Registration Operation Each operation in the present embodiment will be described below. First, the customer side presents the contents (moving order information) of the moving work for moving luggage requested by the customer side to the moving trader side. Further, the moving trader side presents the moving order information received from the customer side to the moving business management company side, and the moving business management company side registers the moving order information.

  FIG. 3 is a sequence chart showing a flow of registration operation of moving order information by the moving business management system according to the first embodiment of the present invention. Hereinafter, the moving order information registration operation will be described with reference to FIG.

  First, the customer operates the customer terminal 30 to input moving order information including a moving source / destination building, a desired moving schedule, a moving baggage amount, and the like, and transmits the moving order information to the moving company terminal 10 (step). S101).

  When receiving the moving order information, the moving company terminal 10 stores the moving order information in the moving order information database 11 (step S102).

  Next, the moving contractor terminal 10 transmits the moving order information to the management server 20 (step S103).

When receiving the moving order information from the moving company terminal 10, the management server 20 registers it in the moving order information database 21 (step S104).
This completes the moving order information registration operation.
The moving contractor repeats such operations in steps S101 to S102, and receives orders for moving work from a plurality of customers. Further, the moving business management company repeats the operations of steps S103 to S104, receives moving order information from a plurality of moving companies, and performs registration.

(2) Transport Schedule Information Creation Operation Next, the delivery schedule information creation operation from the time when the moving contractor arrives at the parking lot of the moving destination such as an apartment until the moving baggage is actually carried into the room will be described.

  FIG. 4 is a flowchart showing the flow of the operation of creating the transfer schedule information by the management server 20. Hereinafter, the description will be made with reference to FIG.

  First, the management server 20 refers to the moving order information database 21 and extracts moving order information in which “moving contractor”, “schedule”, and “moving destination building” are all the same (step S201). Here, it is assumed that the extracted moving order information includes those of different customers.

  Next, the management server 20 determines the total volume and the total weight of all the moving parcels in the extracted moving order information based on the amount of moving parcels in the extracted moving order information, that is, the size and number of each moving parcel. Is calculated (step S202).

Next, the management server 20 determines the amount, the total volume, the total weight based on the amount, total volume, and total weight of the moving luggage in which the “moving contractor”, “schedule”, and “building to be moved” are all the same. The number of workers suitable for transporting heavy moving luggage is determined (step S203).
For example, in addition to furniture, the number of persons is determined such that two persons are within 20 cardboard boxes and three persons are within 30 cardboard boxes.

Next, the management server 20 refers to the moving location database 24, extracts the elevator load, and determines the number of elevator operations based on the extracted elevator load and the amount of the moving luggage described above. Calculate (step S204).
For example, if the elevator can load 10 cardboard boxes of a predetermined size at a time and there are moving packages for 30 boxes at this time, the number of times the elevator is operated is three.

Next, the management server 20 moves the amount that can be loaded into the elevator at a time based on the time required to unload one moving baggage, the number of workers described above, and the amount of moving baggage described above. The estimated time required to unload the load from the transport vehicle, the estimated time required to load / unload the elevator, and the estimated time to install the moving load brought into the room are calculated (step S205).
For example, when it takes 1 minute to unload one moving baggage from the transport vehicle and 10 pieces can be loaded into the elevator at a time, the time required to unload is 1 × 10 = 10 minutes. Each time the number of workers increases, this time is shortened accordingly.

Next, the management server 20 refers to the moving place database 24 and refers to the carry-in lead diagram information of the moving destination building (step S206).
The carry-in lead map information includes information indicating each position of a room, an elevator, a carry-in entrance, a parking lot, and the like in the moving destination building, and a carry-in path connecting them.
The management server 20 refers to the carry-in lead diagram information, detects the positions of the parking lot, the carry-in entrance, the elevator and the room, and the carry-in path connecting them, and carries the carry-in route from the parking lot to the room intended for carry-in Is confirmed (step S207).
In addition, when the parking lot and the room for carry-in are on the same floor, it is not necessary to detect the position of the elevator, and the route is determined from the positions of the parking lot, the carry-in entrance, and the room for carry-in.
In this embodiment, since a plurality of customers move to different rooms, a carry-in route is determined for each customer.

Next, the management server extracts the lifting speed of the elevator with reference to the moving location database 24, and calculates the estimated vertical movement time between the elevators from the lifting speed of the elevator and the number of floors to be moved. (Step S208).
In this embodiment, since a plurality of customers move to different rooms, the estimated movement time of the elevator is calculated for each customer.

In addition, the management server 20 refers to the travel time table in the moving location database 24 and extracts an estimated time required for horizontal movement between the parking lot, the entrance, the elevator, and the room on the confirmed carry-in route. (Step S209).
This travel time table stores estimated times required for travel between points in moving places such as rooms, elevators, carry-in entrances, and parking lots.

  Then, the management server 20 adds the calculated and extracted estimated times in chronological order starting from the scheduled start time of the carry-in work, unloads the moving baggage from the transport vehicle, and completes the carry-in to the room. The transport schedule information showing each scheduled time is created for all customers (rooms) (step S210).

Then, the management server 20 writes the calculated number of workers, the number of elevator operations, the specified carry-in route, and the transfer schedule information in the transfer schedule database 23 (step S211).
This completes the operation of creating the moving baggage transfer schedule information.
The management server 20 can determine the transfer schedule information of each moving baggage by repeating the operation of calculating the moving baggage loading time for each moving trader.

(3) Adjustment Operation of Transport Schedule As described above, the management server 20 determines a transfer time for moving packages having the same “moving schedule” and “moving destination” for each moving company, and creates a transport schedule. Hereinafter, an operation when adjusting the loading time of the moving baggage by the plurality of moving companies determined as described above will be described.

FIG. 5 is a flowchart showing the flow of the adjustment operation of the moving baggage transportation schedule by the moving business management system according to the first embodiment of the present invention.
Hereinafter, the operation for adjusting the transportation schedules of the plurality of moving companies described above according to the current state of the moving destination will be described with reference to FIG.

  First, the management server 20 refers to the transportation schedule database 23 and extracts transportation schedule information by a plurality of moving companies of the same schedule and the same moving destination (step S301).

  The management server 20 determines whether or not the carry-in work by the plurality of moving companies is performed from the same carry-in route in the same time zone (step S302), and the elevator use time zones in these carry-in work overlap. Or not (step S303).

If the same time zone does not carry in from the same carry-in route (step S302 / No), and the elevator use time zones do not overlap (step S303 / No), the carry-in work by the plurality of moving companies interferes with each other. It is done smoothly.
At this time, the management server 20 determines the transport vehicle of the corresponding moving contractor without changing the transport schedule information extracted as it is (step S304). In other words, the management server 20 refers to the operation schedule of the transfer vehicle of the relevant mover in the transfer vehicle database 22 and becomes free on the loading capacity appropriate to the total volume and weight of the moving luggage and the desired moving date. Searching for and determining the current transport vehicle (transport truck). At this time, if it is not possible to stack one vehicle, a plurality of transport vehicles that meet the conditions are selected.
Next, the management server 20 writes the determined information on the transport vehicle in the transport schedule database 23 as transport schedule information (step S305).
Then, the management server 20 transmits the transportation schedule information stored in the transportation schedule database 23 to the moving contractor terminal 10 of the corresponding moving contractor (step S306).

On the other hand, when it is carried in from the same carry-in route in the same time zone (step S302 / Yes), or is not carried in from the same carry-in route in the same time zone (step S302 / No), the usage time of the elevator When the bands overlap (step S303 / Yes), the carrying-in work by the plurality of moving companies is performed simultaneously in the same carrying-in route or the same elevator.
Therefore, the work site is congested, and if it is left as it is, there is a risk that the work may be delayed or the other work must be completed.
Therefore, the management server 20 adjusts the transportation schedule information by changing the scheduled start time or the transportation route of the transportation work or distributing the elevators to be used so that the transportation route and the elevator use time zone do not overlap. (Step S307).
Then, after the adjustment, the management server 20 similarly determines the transport vehicle (step S304), writes the transport schedule information (step S305), and transmits (step S306).

  When receiving the transportation schedule information, the moving company terminal 10 stores it in the transportation schedule database 13 and displays it on the screen. Thereafter, the mover carries the portable mover terminal 10 to the transport vehicle or the move destination, and uses the mover terminal 10 to access the management server 20 as necessary. The transport schedule information can be confirmed. The moving contractor carries out the work of transporting the moving luggage to the moving destination according to the transport schedule information.

  As described above, in the present embodiment, a plurality of moving contractors carry in moving luggage from the same carry-in route at the same time or use the same elevator at the same time to delay transport work. Can be prevented, and the carrying work can be performed efficiently.

In addition to this, the management server 20 compares the load carry-in space, the load storage space, etc. in the moving destination building with the total volume, total weight and transfer time zone of the moved load to be transferred in the transfer schedule. It is also possible to determine whether or not a problem arises in which the moving luggage overflows without being able to carry into the moving destination due to lack of space or the like during the loading time period.
Furthermore, the management server 20 compares the destination parking space with the vehicle type / number of transport vehicles. In the transport schedule, the transport vehicle cannot be parked due to a shortage of the parking space and the transport work is delayed. It can also be determined whether or not this problem occurs.

  The moving business management company can also access the management server 20 by using a terminal (not shown), and display and confirm the transport schedule information.

(4) Elevator operation schedule information creation operation As described above, when the management server 20 creates the transportation schedule information for each moving company, the management server 20 overlaps the time periods for which the moving companies use the elevators in the same time period. Decide not to be.
Hereinafter, the operation when the management server 20 creates the operation schedule information of the elevator based on the determined use time zone of each moving company will be described.

  FIG. 6 is a flowchart showing a flow of an operation schedule creation operation of the elevator according to the first embodiment of the present invention. Hereinafter, the description will be made with reference to FIG.

First, the management server 20 refers to the transportation schedule database 23 and extracts information on the elevator usage time zones determined by the above-mentioned determined moving companies (step S401).
Next, the extracted elevator usage time zone information is linked in time series for each identical elevator to create elevator operation schedule information, which is stored in the transport schedule database 23 (step S402).

  Next, the management server 20 refers to the created elevator operation schedule information and the above-described transportation schedule information. When the elevator descends from the work floor to the first floor, the management server 20 is in the middle of the descent including the carry-in work floor. It is determined whether or not there is a work to carry in another moving luggage scheduled to be completed on the floor (step S403).

  If there is no other carry-in work scheduled to be completed (step S403 / No), the creation operation is terminated without changing the elevator operation schedule information.

On the other hand, when there is another carry-in work scheduled to be completed on the lower floor including the carry-in work floor (step S403 / Yes), the management server 20 temporarily stops on the other carry-in work floor. Thus, the operation schedule information of the elevator is changed, and the creation operation is finished (step S404).
That is, after the carry-in operation is completed and the unpacking is completed, the recovered baggage such as an empty cardboard box remains. Therefore, the baggage can be recovered by temporarily stopping at that floor. Then, after carrying the collected luggage to the first floor, it is removed from the moving destination.

As described above, the management server 20 creates elevator operation schedule information in accordance with the carry-in operation, so that the moving company carries the portable moving company terminal 10 to the moving destination and accesses the management server 20. Thus, it is possible to confirm the operation schedule information and to work efficiently. In addition, the moving business management company can also confirm the operation schedule using a terminal (not shown).
Further, since the management server 20 changes the operation schedule information so as to temporarily stop the elevator in the middle of the lowering of the elevator without intentionally moving the elevator in order to collect the recovered baggage such as an empty cardboard box, the elevator is useless. It will be possible to operate efficiently without operating. As a result, a new usage schedule can be inserted in the vacant elevator usage time zone, so that it is possible to further incorporate other carry-in operations.

(5) Change operation of conveyance schedule information As mentioned above, a moving trader advances work, confirming conveyance schedule information, using the portable moving trader terminal 10. At this time, work may be delayed due to traffic jams or accidental accidents.
Hereinafter, an operation of changing the conveyance schedule information when such a delay occurs will be described.

  FIG. 7 is a sequence chart showing the flow of the operation for changing the conveyance schedule information in the first embodiment of the present invention. Hereinafter, the description will be made with reference to FIG.

  When a delay occurs in the transport operation, first, the moving contractor uses the moving contractor terminal 10 to access the management server 20 and requests a change in transport schedule information (step S501).

  Upon receiving the schedule change request, the management server 20 transmits screen information for change input to the moving company terminal 10 (step S502).

When the moving trader terminal 10 receives the change input screen information, the moving trader terminal 10 displays the screen (step S503).
Next, the moving contractor inputs that the work is delayed for a predetermined time at a predetermined location on the screen (step S504).
The moving company terminal 10 transmits information indicating the input change content to the management server 20 (step S505).

When the management server 20 receives the information indicating the change contents, the management server 20 changes the entire transfer schedule information in the transfer schedule database 23 to be delayed for a predetermined time according to the contents (step S506).
Next, the management server 20 extracts the usage time zone of the elevator that has changed as a result, and based on the extracted usage time zone of the elevator, the operation schedule information of the corresponding elevator in the transport schedule database 23 is extracted. Change is made (step S507).
Then, the management server 20 transmits the changed transport schedule information and the elevator operation schedule information to the moving contractor terminals 10 of all the moving contractors who perform the transport work whose schedule has been changed, and that the change has occurred. Is notified (step S508).

  In this way, when there is a delay in the work of a certain moving contractor, other moving contractors that are affected by the timing of delivery to the move destination can be promptly notified of the delay. The moving contractor can assemble a work schedule considering the delay in advance, and can work efficiently.

(Configuration example of database according to the first embodiment)
Next, in the present embodiment, a specific configuration example of each database managed by the moving company terminal 10 or the management server 20 will be described.

FIG. 8 is a diagram illustrating an example of a data structure of the moving order information databases 11 and 21 according to the first embodiment of this invention.
As shown in the figure, the moving order information databases 11 and 21 manage the names of the moving source / moving destination buildings, the desired moving schedule, and the amount of moving luggage in association with each other.
With regard to the desired moving schedule, all possible schedules are managed, so that it can be changed depending on the situation of the moving destination.

FIG. 9 is a diagram illustrating an example of a data structure of the transport vehicle database 12 according to the first embodiment of the present invention.
As shown in the figure, the operation schedule of the transport vehicle is managed in the transport vehicle database 12.
The moving contractor terminal 10 refers to the operation schedule of the transfer vehicle of the moving contractor and determines whether there is an empty transfer vehicle for performing the moving operation requested by the customer.
Further, the transport vehicle database 22 managed by the management server 20 similarly stores operation schedules of transport vehicles for a plurality of moving companies. The moving company terminal 10 periodically transmits the operation schedule information of the carrier vehicle of the moving company to the management server 20 and updates the data in the carrier vehicle database 22.

FIG. 10 is a diagram showing an example of the data structure of the transport schedule databases 13 and 23 in the first embodiment of the present invention.
As shown in the figure, the transfer schedule databases 13 and 23 include the names of the moving source and destination buildings, the moving schedule, the number of moving workers, the amount of moving baggage, the total volume of moving baggage, the total weight, Moving charges, moving baggage transfer schedule information, and elevator operation schedule information are managed in association with each other.
The moving company can confirm the transfer schedule of the moving package by operating the moving company terminal 10 and referring to the transfer schedule database 13.
In addition, the moving business management business operator can confirm the transportation schedule of the moving luggage by operating the management server 20 and referring to the transportation schedule database 23.

FIG. 11 is a diagram illustrating an example of a data structure of the moving location database 24 according to the first embodiment of this invention.
As shown in the figure, the moving location database 24 includes the name of the building of the moving source / destination, the address of the building of the moving source / destination, the area of the parking space of the moving source / destination, the parking space of the parking space Number of available vehicles, parking space usage schedule, carry-in space area, moving luggage storage space area, number of lifting means, loading capacity, lifting speed data, lifting means usage schedule are associated with each other and managed Has been.
Although not shown in the figure, the moving location database 24 stores road map information and the standard time required to move each road. The distance and the time required for movement can be calculated.
When the management server 20 reads the name of the moving source / destination building from the moving order information database 21, the management server 20 refers to the moving location database 24, reads the address associated with the name, The moving route of the moving source / destination is specified from the data. Then, the management server 20 estimates the moving time of the moving source / moving destination based on the standard time required for the road movement.
In addition, the management server 20 refers to the moving location database 24 and refers to the total volume of the moving luggage that all moving companies carry in, the area of the moving source / destination parking space, the area of the moving in space, and the storage space for the moving luggage. Is compared with the data of the area, the number of lifting means, the loading capacity, and the lifting speed, it is determined whether or not the moving baggage can be smoothly carried in.

(Specific example of the first embodiment)
Next, a specific example of each operation in the above-described embodiment will be described with reference to the drawings.

(1) Specific Example of Transport Schedule Information Creation Operation Hereinafter, a specific application example of the transport schedule information creation operation in the present embodiment will be described.

FIG. 12 is a diagram illustrating an example of a carry-in route at the moving destination according to the first embodiment of this invention.
As shown in the figure, the moving contractor unloads the moving baggage from the transport vehicle, loads the moving baggage from the parking lot to the elevator landing on the first floor, and loads the moving baggage into the elevator. Then, after lifting up to the target third floor with an elevator, unload and unload it to the target room.
In other words, the moving contractor performs the carry-in work through each point in the order of parking lot → loading entrance → elevator (first floor) → elevator (third floor) → room.

FIG. 13 is a diagram illustrating an example of a table indicating the time required for movement between each point of the moving destination in the first exemplary embodiment of the present invention. (A) shows the first floor and (b) shows the third floor.
As shown in the figure, this table shows, for example, the time required for the movement, such as “between parking lot and carry-in entrance: 3 minutes” and “between carry-in entrance and elevator: 2 minutes”. Is shown in

FIG. 14 is a diagram illustrating a specific example of the conveyance schedule information according to the first embodiment of the present invention.
As shown in the figure, the schedule for carrying in the moving baggage is shown in detail in the conveyance schedule information. That is, unloading work from the transport vehicle, loading work from the parking lot to the elevator, loading work to the elevator, lifting work by the elevator, unloading work from the elevator, loading work from the elevator to the room, etc. The scheduled start and end times are shown.
Among these, the above-described elevator use time period is a time period during which loading work to the elevator, lifting work by the elevator, and unloading work from the elevator are performed.
The management server 20 extracts the travel time between the points on the carry-in route shown in FIG. 12 from the table of FIG. 13, calculates the travel time of the elevator and the loading / unloading time of the moving luggage, as shown in FIG. The correct transport schedule information.
For example, when moving from the parking lot to room 301, the “loading / unloading: 5 minutes” and “elevator / room 301: 2 minutes” and the loading / unloading time of the moving baggage are calculated. Is created.

(2) Elevator Operation Schedule Information Creation Operation Hereinafter, a specific example of the operation schedule information creation operation in the present embodiment will be described.

FIG. 15 is a diagram showing a specific example of elevator operation schedule information created by connecting the elevator usage time zones in a time series in all moving contractors.
As shown in the figure, this operation schedule information shows which elevator of the moving destination is used by which moving contractor at which time zone and at which floor.
In the example shown in the figure, as described above, the work for collecting the luggage is inserted while the elevator is descending.

(3) Transport Schedule Information Adjustment Operation Hereinafter, a specific example of the transport schedule information adjustment operation in the present embodiment will be described.

FIG. 16 is a diagram illustrating a specific example of the adjustment operation of the conveyance schedule information by the management server 20 according to the first embodiment of this invention.
In the figure, loading operations W1, W2, and W3 for loading a moving baggage into the same moving destination are shown along with the operation time zones.
In the example of the figure, the loading operations W1 and W2 have the same loading route, and the work time zones overlap, so the scheduled start time of the loading operation W2 is lowered and adjusted (from the dotted arrow to the solid arrow) What).
On the other hand, the carry-in work W3 does not change the time zone as it is, although the carry-in route and the elevator to be used are not common to both the carry-in work W1 and W2, and the work time zones overlap.

(Summary of the first embodiment)
As described above, according to the present embodiment, the management server 20 calculates the time related to loading and unloading and moving in the moving destination, creates detailed transport schedule information, and in this schedule, Make adjustments so that multiple movers do not work on the same route on the same route.
Therefore, even when moving into the same destination, such as when moving into a new apartment or during the spring season, the problem of delays in carrying in can be prevented. The trader can efficiently carry in the moving baggage.
In addition, for the managers of the buildings in the moving destination such as condominiums and buildings, there are complaints from residents, such as vehicles waiting to be loaded and moving luggage overflowing at the entrance of the building and the baggage entrance. The situation can be avoided.

  In addition, the management server 20 creates a transportation schedule so that moving work of the same schedule and the same moving destination is collectively transported by the same transporting vehicle, and transmits it to the moving trader terminal 10, so that the moving trader In addition, it is possible to carry out efficient moving baggage without carrying out complicated scheduling work by itself, without creating a useless space for the loading platform in the conveyance vehicle, and without arranging useless personnel.

<Second Embodiment>
(Outline of the second embodiment)
Next, a second embodiment of the present invention will be described.
In the present embodiment, it is assumed that the moving order information acquired from the customer side by the moving company side further includes attribute information of the moving luggage. This attribute information is, for example, information indicating the characteristics of each moving bag, such as the contents of the moving bag, the deadline of the loading time, and the priority of loading. The contents of the moving luggage are classified into, for example, kitchen utensils, furniture, electrical products, air conditioners, daily goods, and the like.
The moving business management system according to the present embodiment determines the optimum schedule of moving luggage to be transported, the optimal combination of moving luggage to be transported by the same transport vehicle, etc. based on the attribute information of the moving luggage. Assemble a transport schedule based on it.
Hereinafter, unless otherwise specified, the configuration and operation of the present embodiment are assumed to be the same as those of the first embodiment, and the description will proceed.

(Configuration of Second Embodiment)
In the moving order information database 21 in this embodiment, in addition to the data management in the first embodiment, the moving baggage attribute information is managed. This attribute information is specified when the customer orders moving work using the customer terminal 30.
Other configurations are the same as those in the first embodiment.

(Operation of Second Embodiment)
(1) Transfer Schedule Determination Operation In the present embodiment, the management server 20 assembles an optimal moving baggage transfer schedule based on the above-described moving baggage attribute information.
FIG. 17 is a flowchart showing the flow of the operation of determining the moving baggage transport schedule by the moving business management system according to the second embodiment of the present invention.
Hereinafter, the operation of determining the transport schedule will be described with reference to FIG.

  First, the management server 20 refers to the moving order information database 21 and extracts information on the moving baggage that is handled by the same moving company and that is to be transported to the same moving destination (step S601). .

  Next, the management server 20 classifies the moving baggage that is handled by the same moving contractor and that is scheduled to be transported to the same moving destination into those that can be transported in the same schedule and time zone. For each section, the total volume and total weight of the moving luggage of a plurality of customers are added together (step S602).

  Next, the management server 20 refers to the transport vehicle database 22, and the transport vehicle is in an empty state at an appropriate load amount and a desired moving schedule and time zone with respect to the total volume and total weight of the moving luggage. Is searched (step S603).

Here, when all the moving packages to be transported to the same destination in the same schedule and time zone can be transported by one transport vehicle (step S604 / Yes), one transport that meets the conditions is transported. The vehicle is determined (step S605).
Then, the management server 20 creates transport schedule information for transporting the same schedule, time zone, and moving work of the moving destination, stores it in the transport schedule database 23 (step S606), and ends the process.

On the other hand, if the number of moving packages is large and a plurality of vehicles are required (step S604 / No), a transport vehicle is allocated and distributed for each content of the moving packages classified as described above (step S607).
Next, the management server 20 refers to the attribute information of the moving baggage in the moving order information database 21 and prioritizes the transfer order of the moving baggage to be transferred at the same schedule, time zone, and destination. Is determined (step S608).
If the priority order is not specified in the transport order (step S608 / No), the transport schedule database 23 creates transport schedule information for transporting the same schedule, time zone, and moving work of the moving destination as it is. (Step S606), and the process ends.
On the other hand, when the priority order is specified in the transport order (step S608 / Yes), the transport vehicles are assigned and distributed so that the priority order is transported in order from the higher-order moving luggage (step S609). Then, transport schedule information indicating that the same schedule, time zone, and moving work of the moving destination are transported is created and stored in the transport schedule database 23 (step S606).

The management server 20 repeats the above processing (steps S601 to S609) for each identical package content, and creates transport schedule information. At this time, the management server 20 can also create transport schedule information that transports moving packages having different contents together in the same schedule and time zone with a single transport vehicle.
The process ends here.

(Summary of the second embodiment)
As described above, according to the present embodiment, the management server 20 attaches the attribute information such as the contents of the package and the priority order of the transport order to the moving package and manages it in the moving order information database 21. Since the transportation schedule is assembled based on this attribute information, efficient dispatching and staffing can be performed, and smooth moving baggage transportation work can be performed.
For example, when an operator with specialized technology is required, such as an air conditioner or a satellite broadcasting receiver, the moving baggage is transported to the same destination at the same time. Efficient schedules can be created by eliminating the waste of dispatching workers with specialized skills to the new location.
Further, by moving preferentially the moving baggage, such as furniture, which has a higher transfer priority, the moving baggage can be smoothly loaded and installed in the moving destination room.
In addition, since it is possible for a customer to preferentially transport daily commodities that the user wants to use immediately at the moving destination, it is possible to move in accordance with their own needs.

<Summary of Embodiment>
As described above, according to the embodiment of the present invention, the management server 20 comprehensively performs the entire moving work of a plurality of different moving companies even when moving to the same moving destination is concentrated. Manage and adjust the moving baggage transfer schedule according to the current status of the destination. Therefore, it is possible to prevent problems such as overflowing vehicles and moving luggage waiting to be carried in at the moving destination and delaying the carrying-in work.
In addition, since the management server 20 creates a transportation schedule so that the moving work of the same schedule and the same moving destination is collectively transported by the same transporting vehicle, the moving contractor can use the empty loading platform in the transporting vehicle. This makes it possible to efficiently carry moving packages without creating a space and without allocating useless personnel.
Further, the management server 20 attaches attribute information such as the contents of the package and the priority order of the transport order to the moving package and manages it in the moving order information database 21, and based on this attribute information, determines the transport schedule. Assembling makes it possible to perform efficient dispatch and personnel arrangements, and it is possible to perform a smooth moving baggage transfer operation.

  In the moving business management system according to the embodiment of the present invention, the management server 20 creates transport schedule information and adjusts the transport schedule information. However, the mover terminal 10 creates transport schedule information. May be transmitted to the management server 20, and the management server 20 may adjust the transport schedule information.

  Moreover, although this embodiment demonstrated the carrying-in operation | work of moving luggage, it can utilize also for a carrying-out work.

In addition, said moving contractor terminal 10, the management server 20, or the customer terminal 30 is mainly implement | achieved by the program loaded into CPU and memory. However, it is also possible to configure this apparatus or server by a combination of any other hardware and software, and the degree of freedom in design is easily understood by those skilled in the art.
When the moving company terminal 10, the management server 20, or the customer terminal 30 is configured as a software module group, the program is recorded on a recording medium such as an optical recording medium, a magnetic recording medium, a magneto-optical recording medium, or a semiconductor. It may be loaded from the above recording medium or may be loaded from an external device connected via a predetermined network.

  The above-described embodiment is an example of a preferred embodiment of the present invention. The embodiment of the present invention is not limited to this embodiment, and various modifications may be made without departing from the scope of the present invention. Is possible.

It is a figure which shows the structure of the moving work management system in the 1st Embodiment of this invention. It is a figure which shows the outline | summary of operation | movement of the moving work management system in the 1st Embodiment of this invention. It is a sequence chart which shows the flow of registration operation | movement of the moving order information by the moving work management system in the 1st Embodiment of this invention. It is a sequence chart which shows the flow of operation | movement. It is a flowchart which shows the flow of calculation operation | movement of the carrying-in time by the management server in the 1st Embodiment of this invention. It is a flowchart which shows the flow of adjustment operation | movement of the conveyance schedule of the moving load by the moving work management system in the 1st Embodiment of this invention. It is a flowchart which shows the flow of the preparation operation | movement of the elevator operation schedule in the 1st Embodiment of this invention. It is a sequence chart which shows the flow of the change operation | movement of the conveyance schedule information in the 1st Embodiment of this invention. It is a figure which shows an example of the data structure of the moving order information database in the 1st Embodiment of this invention. It is a figure which shows an example of the data structure of the conveyance vehicle database in the 1st Embodiment of this invention. It is a figure which shows an example of the data structure of the conveyance schedule database in the 1st Embodiment of this invention. It is a figure which shows an example of the data structure of the moving place database in the 1st Embodiment of this invention. It is a figure which shows an example of the carrying-in route in the moving place in the 1st Embodiment of this invention. It is a figure which shows an example of the table which shows the time required for the movement between each point of the moving destination in the 1st Embodiment of this invention. It is a figure which shows the specific example of the conveyance schedule information in the 1st Embodiment of this invention. It is a figure which shows the specific example of the operation schedule information of the elevator created by connecting the use time zone of the elevator in the 1st Embodiment of this invention in time series in all the moving contractors. It is a figure which shows the specific example of adjustment operation | movement of the conveyance schedule information by the management server in the 1st Embodiment of this invention. It is a flowchart which shows the flow of the determination operation | movement of the conveyance schedule of the moving load by the moving work management system in the 2nd Embodiment of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Moving company terminal 11,21 Moving order information database 12,22 Transport vehicle database 13,23 Transport schedule database 20 Management server 24 Moving place database 30 Customer terminal 40 Network

Claims (7)

A system comprising a moving contractor terminal operated by a moving contractor who receives an order for transporting a moving parcel from a customer, and a management server connected to the moving contractor terminal via a network,
When the management server receives the moving order information indicating the order contents from the customer from the moving contractor terminal, the management server creates transfer schedule information of the moving parcel by the moving contractor based on the moving order information. And moving business management system.   The said management server produces the conveyance schedule information which conveys what is conveyed to the same moving place in the same schedule among the conveyance work of the same moving contractor, and conveys it by one or more conveyance vehicles. The moving business management system described.   The management server creates transfer schedule information of the moving luggage at the moving location based on at least one of the time required for moving between the points at the moving location, the moving speed of the elevator, and the time required for loading / unloading the moving load. The moving business management system according to claim 1 or 2, wherein   The management server specifies a transport route of the moving baggage at the moving place, and detects the transport schedule information regarding two or more transport operations that transport the same transport route at the same time, 4. The moving business management system according to claim 1, wherein the moving business management system is changed.   The said management server changes the scheduled start time of the said conveyance work, when the said conveyance schedule information regarding two or more conveyance work conveyed using the same elevator is detected simultaneously. 5. The moving business management system according to any one of 1 to 4.   The management server creates elevator operation schedule information in the moving place based on the transfer schedule information, and in the operation schedule information, when detecting a transfer work scheduled to end work on a floor in the middle of a lowering of the elevator, The moving work management system according to any one of claims 1 to 5, wherein the operation schedule information is adjusted so as to be temporarily stopped at a floor where the work is scheduled to be completed. A server device connected via a network to a mover terminal operated by a mover who receives an order for a transfer work of a moving baggage from a customer,
When the moving order information indicating the order contents from the customer is received from the moving contractor terminal, the management server creates transfer schedule information of the moving baggage by the moving contractor based on the moving order information.

Images