JP2009177576A - Radio network provision system, radio terminal, server, program, and log notification method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a radio terminal and a system for reducing resources required for a field test at a radio communication service provider side, and for improving a service at a service user side. <P>SOLUTION: This radio network provision system 1 includes a radio terminal 10 for performing radio communication and a server 22 to be used for system management capable of communicating with the radio terminal. The radio terminal 10 includes a means for detecting its communication environment with the radio network provision system 1, and arranging information related to the detected communication environment as communication environment log information for every event, and transmitting the arranged communication environment log information to the server 22, and the server 22 includes a means for receiving and recording the communication environment log transmitted from the radio terminal 10. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a system for providing a wireless communication network, a wireless terminal, a server, a program, and a log notification method for a communication environment log.

  In a wireless communication network using wireless communication and using a wireless terminal typified by a mobile phone or a PHS, various problems occur due to a communication environment and constituent devices that change from moment to moment. Examples of problems include a change in radio wave environment, a failure of equipment constituting the system, disconnection of communication due to other causes, restriction of outgoing calls, inability to perform handover, and the like.

  The cause is generally grasped as a wireless network providing system by detecting a complaint from a customer who uses a wireless terminal or a management server installed by a wireless network provider. In many cases, large-scale field tests must be performed to identify the location of failure and analyze the cause.

  In addition, the wireless network provision system is required to maintain the quality of the entire system, such as the success rate of incoming / outgoing call connections and the call completion rate, and field tests are also conducted to confirm and optimize the quality. Is doing.

  In the field test, information on the communication environment is collected together with the position information of the measurement points. Here, the information related to the communication environment includes, for example, location, time, wireless terminal information, base station information, operation of the wireless terminal, sequence between the wireless terminal and the base station, communication content between the wireless terminal and the network, and the like. . Further, the information related to the communication environment includes information on the level (voltage value) of the received signal included in the uplink signal / downlink signal between the base station and the wireless terminal, information on the amount of interference signal with respect to the received signal, and the like.

  In collecting information related to the communication environment, for each type of information, there are measuring instruments for measuring received power level, interference amount, etc., tools for collecting and analyzing sequence logs, personal computers, vehicles, and measuring instruments. It requires a lot of equipment such as batteries and inverters for use in vehicles. Furthermore, enormous resources are required for selecting test routes, securing necessary personnel, collecting data and organizing collected data. In addition, each data collected in the field test is analyzed and evaluated, and used for calculation of parameters considered to be optimal. In general, a field test is performed again using the calculated parameters for confirmation.

  Examples of the test apparatus used for such a field test include the communication quality data accumulation apparatus described in Patent Document 1.

  Patent Document 1 describes a communication quality data accumulation device (wireless terminal) that includes a receiving unit similar to a wireless terminal as a mobile station, and further includes a GPS receiver. The communication quality data accumulating apparatus measures the transmission rate in communication with the base station, and stores the measurement position information in addition to the measurement result. Then, parameters such as a base station are set using the record.

  In many field test apparatuses, including the communication quality data integration apparatus described in Patent Document 1, it is necessary to actually arrange personnel and the apparatus at a measurement place and perform a desired measurement, which is not efficient. In order to solve such a problem, a system has been constructed that can collect information without arranging personnel at the measurement position. Such a system is described in Patent Document 2, for example.

  The communication quality evaluation system described in Patent Document 2 is provided with a management server (communication quality evaluation device) in a wireless network providing system, and means for acquiring position information and quality information in a mobile communication terminal and transmitting it to the server And providing position information and quality information at a desired timing. In this system, quality information of remote locations can be obtained from the server, and field tests can be reduced.

  On the other hand, in recent social aspects, customer-oriented services are demanded, and services that can disclose more information more accurately to users of wireless terminals as customers are also desired. An example of such a wireless terminal is the mobile phone described in Patent Document 3.

  Patent Document 3 describes a mobile phone that detects information related to deterioration of radio conditions, failure of handover, and the like, and notifies the user of the radio terminal of the detection result.

JP 2001-119334 A JP 2004-187091 A JP 2001-0669572 A

  As described above, the field test apparatus exemplified in Patent Document 1 does not sufficiently reduce the field test. Also, the service to customers is not sufficient.

  For example, in the system described in Patent Document 2, although quality information and position information related to a communication environment can be obtained with a certain degree of accuracy, there is a problem that communication environment information cannot be obtained when a base station fails. That is, there is a problem that information that can follow a communication environment that changes every moment cannot be obtained. Also, it doesn't function in places where communication radio waves do not reach. Similarly, communication environment information at a desired predetermined position cannot be acquired with high accuracy. Furthermore, since the process is performed in the background, there is a high possibility that the user does not recognize the process, and the user may be regarded as having used the wireless terminal without permission.

  On the other hand, the wireless terminal of Patent Document 3 has a problem of lack of accuracy because it determines information related to deterioration of wireless conditions, handover failure, and the like from the base station information and uses the determination result.

  The present invention has been made in view of the above problems and problems, and provides a wireless terminal and a system for reducing resources required for field tests on the wireless communication service provider side and improving services on the service user side. With the goal.

  Another object of the present invention is to provide a wireless terminal and a system that can reduce resources required for a field test that occurs when a failure occurs.

  The wireless network providing system of the present invention is a wireless network providing system including a wireless terminal that performs wireless communication and a server used for system management that can communicate with the wireless terminal, and the wireless terminal is a wireless network providing system. The communication environment log information is arranged for each event as communication environment log information, and the arranged communication environment log information is transmitted to a server. The communication environment log transmitted from the terminal is received and recorded.

  ADVANTAGE OF THE INVENTION According to this invention, the radio | wireless terminal and system which can aim at reduction of the resource concerning a field test by the side of a radio | wireless communication service provider can be provided.

  Furthermore, according to the present invention, it is possible to provide a wireless terminal and a system capable of improving the service on the service user side.

  An embodiment of the present invention will be described with reference to FIGS.

  FIG. 1 is a schematic diagram illustrating a configuration of a wireless network providing system according to an embodiment.

  The wireless network providing system 1 is roughly divided into a wireless terminal 10 and a service provider system 20.

  The wireless terminal 10 includes a mobile information processing apparatus 100 such as a mobile phone, PHS, and PDA, a card-type communication terminal 200 that is used in connection with a personal computer such as a data communication card and a WiMAX card, and a half of a WiMAX receiving apparatus and the like. There is a fixed communication terminal 300 or the like. Hereinafter, the mobile information processing apparatus 100, the card-type communication terminal 200 + personal computer, and the semi-fixed-type communication terminal 300 are described as the wireless terminal 10.

  The wireless terminal 10 has an information processing function or uses the information processing function of a personal computer and uses firmware and application software to realize a communication environment detection unit 11 and a data organization unit 12 described later.

  The service provider system 20 generally enables communication by connecting the base station 21 that communicates with the radio terminal 10 via radio waves, the server 22 used for management of the system, and the base station 21 and the server 22. The network 29 is configured. Note that an exchange (control station), a gateway connected to another network, and the like are included in the network 29 and are not described. In addition, since the configurations and operations of the base station 21 and the network 29 are also general techniques, description thereof is omitted.

  FIG. 2 is a functional block diagram illustrating the wireless terminal according to the embodiment.

  The wireless terminal 10 detects five major functions (calculation means, control means, storage means, input means, output means) provided in a general information processing apparatus and the communication environment, peripheral environment, sequence, and the like with the base station 21. Communication environment detecting means 11 and data organizing means 12 for organizing and processing information on the communication environment detected by the detecting means for each event as communication environment log information are provided.

  The physical configuration of the wireless terminal 10 includes a calculation unit, a control unit, a storage unit, an input unit, and an output unit, and further includes a wireless unit that communicates with the base station 21, a communication environment, a peripheral environment, a sequence, and the like. A detection unit for detection is provided. Communication environment log information is transmitted to the server 22 with such a configuration. The wireless terminal 10 will be described in detail later with a specific example.

  FIG. 3 is a configuration diagram illustrating the configuration of the server 22 according to the embodiment. The server 22 according to the present embodiment is a server of a general computer system and has a configuration as shown in FIG. 3, for example. That is, the server 22 includes a control unit, a ROM, a RAM, an input unit, an output unit, an auxiliary storage device 23, and a network interface connected by a bus. Although the server 22 is described as a general server, it may be a dedicated information processing apparatus that collects information.

  The auxiliary storage device 23 stores various programs such as an operating system that causes the control unit to function as receiving means, recording means, analyzing means, and information collecting means, as well as an analysis program 24, an information collecting program 25, and the like. In response to this, it is expanded in the RAM and executed. Further, the state of the field is analyzed, such as a communication environment log 26 in which communication environment log information transmitted from the wireless terminal 10 is recorded, a sequence log 27 in which communication operations between the wireless terminal 10 and the base station 21 are recorded, and the like. Various information used for the processing to be recorded is recorded.

  With the above configuration, the server 22 receives and stores the communication environment log information transmitted from the wireless terminal 10, and performs analysis processing, presentation to maintenance personnel, and the like.

  In such a configuration, the wireless network providing system according to the embodiment can reduce the resources required for the field test.

  Next, the operation of the wireless network providing system 1 according to the first embodiment of this invention will be described.

  FIG. 4 is a sequence diagram illustrating an operation of the wireless network providing system according to the embodiment.

  The service provider system 20 requests the wireless terminal 10 to collect information related to the communication environment from the server 22 as required by the administrator, a predetermined time, a complaint from the customer, and other needs.

  At this time, the control unit of the server 22 transmits an environment information collection request notification (collection request notification information) to the wireless terminal 10 according to the program (step S401). For the sake of clarity, detailed description of communication between the server 22 and the wireless terminal 10 via wireless radio waves, the base station 21, and the network 29 is omitted.

  The wireless terminal 10 uses the communication environment detection unit 11 to acquire communication information such as position information, time information, sequence information, and environment information indicating the surrounding environment, and notifies the data organization unit of information related to the communication environment (step S402). ).

  The wireless terminal 10 uses the data organizing unit to organize the information related to the notified communication environment for each event (step S403). The organization method and format are performed according to a method notified in advance by the service provider.

  For example, for each event, there may be a time specified by specifying a plurality of specific times, or a position specified by specifying a specific cell, section, or range. Also, for each device that specifies and defines a specific terminal, a specific address, and the like, and for each device operation that specifies and defines a specific operation (including activation of an application, character input, and an operation sequence of a single device). Furthermore, the communication content regarding communication with a base station, a server, a Web site, etc., and every sequence which designates and defines a communication sequence are mentioned. In addition, each operation result may be specified by specifying and ending a specific operation, a specific output result to the output unit, and each measurement route specifying and specifying a specific position, time, moving speed, etc. .

  In addition, for example, organizing data is generated as a set of data for each event, specific information is selected and collected, errors are determined, and the acquired data is analyzed and processed in advance. Identification processing.

  The wireless terminal 10 records information on the organized communication environment in the storage unit (step S404).

  The wireless terminal 10 transmits information related to the communication environment recorded in the storage unit to the server 22 as communication environment log information at a predetermined timing (step S405). As an example of the predetermined timing, it may be included in the environmental information collection request notification and transmitted from the server 22 or may be determined by the user of the wireless terminal 10. The transmission timing may be immediately after the acquisition of information related to the communication environment, or when the wireless terminal 10 automatically recognizes a specific position or a specific operation of the wireless terminal 10 (transition during charging or standby state). You may make it transmit. In addition, the communication environment log information may be transmitted after the movement from the specific position by making it impossible to transmit the communication from the specific position.

  The control unit of the server 22 receives the communication environment log information via the radio wave, the base station 21, and the network 29 (step S406).

  The control unit of the server 22 records the received communication environment log information in the storage unit as the communication environment log 26 according to the information collection program 25 (step S407). The communication environment log 26 may be in any format.

  The control unit of the server 22 analyzes the communication environment log 26 according to the analysis program 24 (step S408). Note that the analysis may use the sequence log 27, information on the periphery of the base station, or the like, and appropriate information is used for each analysis result desired to be acquired.

  The control unit of the server 22 presents the analysis result of the communication environment log 26 to the administrator as necessary, and uses it for reducing field tests. For example, the failure location of the wireless network providing system or the location where the field test needs to be performed is analyzed, and the failure location or the location of the field test is output on the electronic screen as predetermined information.

  The processing of each step is processed by the control unit and the arithmetic processing unit of each unit according to the program recorded in the storage unit.

  Through the above-described series of operations, the wireless communication service providing system according to the embodiment can reduce resources for field tests.

  When the user voluntarily notifies the server side of information related to the communication environment, it is not necessary to transmit an environmental information collection request notification from the server 22. For example, when a user makes a claim such as a call disconnection, the user notifies himself / herself of information related to the communication environment and conveys his / her request. In addition, comments may be added to the organized communication environment log information, and user comments may be transmitted together with information related to the communication environment.

  Next, a specific example of the wireless terminal 10 will be shown and the wireless terminal 10 will be described.

  FIG. 5 is a configuration diagram illustrating a mobile information processing apparatus 100 that is an example of the wireless terminal 10.

  The mobile information processing apparatus 100 generally includes a control unit 110 that performs overall control of each component, an input unit 120 such as a keypad, a display unit 130 that displays characters and images, a storage unit 140 that includes a ROM, a RAM, and the like. Information obtained from a radio unit 150 that transmits and receives radio waves, a time information detection unit 160 that detects time, a position information detection unit 161 that detects a position, a state detection unit 170 that detects a state around the terminal that changes every moment, and the like. A data organizing unit 180 for organizing the data.

  The storage unit 140 stores software for controlling the mobile information processing apparatus 100, information used for communication, various logs, wireless quality information, a sequence log, and the like.

  The radio unit 150 includes a radio transceiver, a modem, a signal processing circuit, and the like, and enables the control unit 110 and the base station 21 to communicate. In addition, the radio unit 150 notifies the state detection unit 170 of the received information related to radio quality and the sequence log and communication log exchanged between the base station 21 and the server 22.

  The time information detection unit 160 detects the current time using the time information included in the communication radio wave or preset time information, and notifies the state detection unit 170 of the current time.

  The position information detection unit 161 measures the current position (latitude and longitude) from GPS (Global Positioning System) radio waves and base station information, and notifies the state detection unit 170 of the current position. In addition, you may use the positional information notified via the base station 21, or base station information.

  The state detection unit 170 acquires wireless quality information and sequence protocol, information currently being communicated, and other information related to the communication environment from the wireless unit 150, and receives time information and position information from the time information detection unit 160 and the position information detection unit 161. To get. In addition, the state detection unit 170 acquires information on the current terminal (for example, a failure in incoming / outgoing call connection, abnormal termination of voice communication or data communication, and a state in which data transmission is possible) from the control unit 110, The state of the terminal and the surroundings that change from moment to moment is detected and recorded in the storage unit 140.

  The data organizing unit 180 acquires information on the terminal and communication environment detected by the state detecting unit 170 from the storage unit 140 and performs processing for organizing the information as communication environment log information. Information regarding the terminal and the communication environment may be acquired directly from the control unit 110 or the state detection unit 170.

  Here, the organizing performed by the data organizing unit 180 is, for example, adding a serial number (serial number, Item No.) to various types of information (data and sequence log), distinguishing each event, and sending the communication environment log information Information indicating communication environment log information (information indicating communication contents) is added. In addition, information included in the free communication is added as necessary. That is, as the communication environment log information, the measurement time, measurement position, measurement terminal (mobile information processing apparatus 100), operation flow (sequence flow), measurement result, and the like are changed (organized) into a format desired by the server 22. .

  FIG. 6 is a diagram exemplarily showing communication environment log information. The format of the communication environment log information may be determined in a timely manner for each wireless terminal 10 and server 22 or event to communicate with, and is not limited to this example.

  In the example communication environment log information, information (AAAAAA) indicating the destination of the communication environment log information in the header part of the communication environment log information, unique information (XXX-YYYY) of the wireless terminal such as a telephone number and serial number, and a serial number (10001), an event (Origination Call Failure), information indicating communication environment log information (information indicating communication contents), and a comment are recorded. Further, a communication log (information on communication environment, sequence log, etc.) is repeatedly described in the body part of the communication environment log information as necessary. Here, the event is detected by the state detection unit 170 or the control unit 110 from the information from the wireless unit 150, the log information recorded in the storage unit 140, or the like, or the communication environment log from the server 22 The contents are set by a request for generating information. With this information, the server 22 can perform rough identification such as information indicating failure of incoming / outgoing call connection. Furthermore, since the server 22 organizes various related information together, information that can easily identify the position, time, cause, and the like can be obtained.

  Also, another example of the contents (information) described is as follows: 200X AA month CC day 12: 23: XX at xx position (△ base station), at the mail operation by the XX terminal, The content that communication was cut off is mentioned. As another example, the reception level at the XX position from 200X FF month QA day 12:23:00 to 200X FF month QA day 12:24:00 is measured with an XX terminal. The content that it was B value is mentioned.

  The above-described organization format and format may be notified in advance by the wireless service provider, or may be notified to the mobile information processing apparatus 100 before measuring environmental information.

  By providing the data organizing unit 180, information related to a communication environment that could only be collected in pieces (instantaneously) can be organized and efficiently collected. For example, information on the communication environment can be acquired every few seconds, and can be organized as communication environment log information as one event.

  In addition, since the information can be organized for each information, the classification of events, position information, time information, wireless quality information, sequence information, estimation results of failure causes, and the like can be generated and recorded as a set of communication environment log information.

  Furthermore, since the communication environment log information is organized and stored, the transmission timing can be adjusted, and transmission can be performed at a desired timing. Furthermore, since the data is arranged in a lump, the amount of communication data notified to the server 22 can be reduced. Furthermore, the transmission destination can be changed for each communication environment log information.

  Next, an example of operation from when the mobile information processing apparatus 100 detects failure of incoming / outgoing call connection or abnormal termination of voice call or data communication to automatically transmit communication environment log information at the time of abnormality will be described.

  In this operation example, when the incoming / outgoing call connection fails or when the call or data communication ends abnormally, the wireless quality information and the sequence log at the time of the failure are transmitted to the server 22. It is not limited. For example, registration failure of location information, acquisition failure of base station information, and the like can be cited as transmitted events.

  In addition, in order to automatically transmit communication environment log information at the time of abnormality, in this example, the mobile information processing apparatus 100 includes a confirmation unit that confirms whether or not to permit transmission of communication environment log information. Also good. The confirmation unit operates to confirm whether or not the transmission of the communication environment log information is permitted by the control unit 110 according to a program that operates in the application layer recorded in the storage unit 140.

  The mobile information processing apparatus 100 acquires (holds) an arrangement method and format related to communication environment log information in advance.

  The radio unit 150 of the mobile information processing apparatus 100 includes information related to a communication environment such as a received signal level of a downlink signal transmitted from the base station 21, an amount of an interference signal with respect to the received signal, a transmitted signal level of an uplink signal, and mobile information. It is assumed that the state detection unit 170 can always acquire the information related to the sequence protocol and other communication environments exchanged between the processing device 100 and the base station 21.

  The state detection unit 170 detects from the information (for example, a sequence log) regarding the communication environment acquired from the wireless unit 150 whether there is a failure in call connection or call connection, or abnormal termination of voice communication or data communication. When these are detected, the state detection unit 170 acquires information on the communication environment from the time information detection unit 160 and the position information detection unit 161 and notifies the control unit 110 of the information.

  When the control unit 110 receives a notification from the status detection unit 170 that detects a failure in incoming / outgoing call connection or an abnormal end of a voice call or data communication, the control unit 110 uses the confirmation unit to check the wireless quality information and sequence at the time of abnormality. Message information for confirming to the user whether the log (communication environment log information) may be transmitted is displayed on the display unit 130. At this time, the user operates the input unit 120 to select either transmission permission or disapproval.

  Note that settings that are not confirmed or settings that do not collect the information may be provided in advance. These may be the case where the user does not like other people to know where he was, or when he wants to reduce battery consumption.

  The control part 110 acquires the information of the input part 120, and when transmission is not permitted, the information is not transmitted. Information that has not been transmitted may be discarded as necessary. In addition, when permitted, the control unit 110 uses the data organizing unit 180 to check the radio quality information and sequence log (information related to the communication environment) recorded in the storage unit 140 or the incoming / outgoing call connection failure or Organize for each abnormal end of voice call or data communication. In addition, classification is performed, and a serial number is added to each event so that each event can be distinguished. Further, the control unit 110 organizes information related to the communication environment by adding a flag such as a specific number indicating that the delivery destination is the server 22 and that the destination is not charged.

  The control unit 110 temporarily records the information regarding the organized communication environment as communication environment log information in the storage unit 140 and holds the information until a predetermined timing.

  The control unit 110 identifies whether the current position is within the communication area or out of the communication area (whether or not the communication environment log information can be transmitted), and if it is the timing within the communication area and the standby state, the communication environment log information Send. If it is out of the communication range, the communication environment log information is transmitted after waiting for the communication range. Note that when a certain time has elapsed, the communication environment log information may be discarded.

  The server 22 receives the communication environment log information via the base station 21 and the network 29, records the communication environment log information, analyzes the communication environment log information, and automatically processes it into a table or a graph. Or display it on a map. The server 22 may automatically start backup of the base station using the result of receiving and analyzing the communication environment log information. Further, the collection of communication environment log information (defect information) may be notified to other wireless terminals located around the position where the occurrence of the defect indicated in the communication environment log information is predicted.

  As described above, according to the wireless network providing system of this operation example, the service provider and the vendor can recognize the failure and acquire the log information at an early stage, and can be used for improving the system quality and improving the failure. That is, feedback is provided to the user who enjoys the service, thereby providing the user with the benefit of improving the service.

  Similarly, by displaying the confirmation message, the user of the mobile information processing device can recognize that the mobile information processing device that he owns is used for acquiring information related to the communication environment, and the subsequent problems such as complaints may occur. Can be reduced. In addition, the user can know the contents of communication when no operation is performed by looking at the confirmation message, and can be satisfied that the user has cooperated, thereby reducing distrust to the service provider side.

  In addition, by storing the communication environment log information once in the storage unit and making it possible to change the transmission timing, when communication is not possible due to a failure of the base station of a specific cell, information on the communication environment at the position where communication is not possible After collecting, moving to another cell, and transmitting information about the collected communication environment, it is possible to collect information about the communication environment at the communication impossible position.

  Further, in the server, for example, on the map of the electronic screen, the wireless quality of the place where the failure occurred (received by the wireless terminal) is received from information (communication information, location information, wireless quality) related to the communication environment sent from the wireless terminal. By processing the color of the received radio wave received power, etc., the technician who analyzes the failure and the network administrator can check the wireless quality status at the location (location) where the failure occurred at a glance. it can.

  Further, the server can recognize the area where the trouble frequently occurs by collecting the position information of the trouble information sent from the wireless terminal and performing the process representing the collected position on the map.

  Furthermore, in the server, the analysis means can analyze the failure position of the wireless network providing system or the position where the field test needs to be performed based on the transmitted communication environment log information.

  In addition, by using communication environment log information transmitted from a plurality of wireless terminals, it is possible to analyze a failure position of a wireless network providing system, a position where congestion occurs, and a position where a field test is necessary.

  Next, another operation example will be shown to explain the system. This operation example shows a case where a specific position (area, cell) is temporarily in a communication disabled state, such as when the base station 21 is out of order, and the communication disabled state is recovered and changed to a communication enabled state.

  Here, in this operation example, the mobile information processing apparatus 100 organizes information and sequence information related to the acquired communication environment based on the transmission timing included in the transmission request for the communication environment log information transmitted from the server 22. The communication environment log information is transmitted. In addition, in order to prevent congestion at a specific position, communication is not performed from a cell at a specific position. In this case, the control unit of the server 22 monitors the congestion state of the communication of the base station 21, and sends information on a specific position where there is a possibility of congestion to the cell ID (base (Station identifier). The description of the same processing as that of the above-described operation example is omitted.

  The wireless unit 150 of the mobile information processing apparatus 100 can always transmit information related to the communication environment to the state detection unit 170.

  The state detection unit 170 acquires information about the communication environment (for example, sequence log, cell ID) acquired from the wireless unit 150 and position information from the position information detection unit 161 at every predetermined time detected by the time information detection unit 160. And recorded in the storage unit 140.

  When receiving a communication environment log information transmission request from the server 22 via the wireless unit 150, the control unit 110 arranges various information recorded in the storage unit 140 with respect to the data arrangement unit 180. To instruct. The data organizing unit 180 organizes various information recorded in the storage unit 140 and records the information in the storage unit 140.

  The control unit 110 acquires the current cell ID from the wireless unit 150, and transmits the communication environment log information if the cell ID is not a specific position (cell ID) described in the communication environment log information transmission request. . At this time, confirmation means may be used to confirm with the user whether the communication environment log information may be transmitted. In addition, a user's comment may be transmitted as communication environment log information. In this case, when requesting permission for transmission from the user, information on a specific position is displayed on the display unit 130, a comment can be input using the input unit 120, and the input comment is transmitted to the communication environment log information. If you organize the information to be added to the list, that's fine.

  The server 22 receives, records, and analyzes the communication environment log information.

  Thus, according to the wireless network providing system of this operation example, simultaneous transmission of communication environment log information from a plurality of wireless terminals 10 can be prevented. In other words, congestion of the communication line can be prevented, and more efficient use of the communication line can be achieved. In addition, communication environment log information can be obtained for each desired (set), time, cell, wireless terminal, specific sequence, and the like of the network operator (communication carrier). Similarly, by making it possible to transmit a user's comment together with a confirmation message, it is also possible to grasp the current state such as a specific position.

  Note that the communication environment log information may be transmitted when the communication environment log information is generated first and moved to the cell ID (cell ID not transmitted) described in the communication environment log information transmission request. In this case, the control unit 110 monitors the cell (cell ID), and transmits the communication environment log information to the server 22 when a cell ID other than the cell ID described in the communication environment log information transmission request is acquired. You should do it.

  Further, since the communication environment log information is requested from the server 22, a communication path (sending path) can be selected when a specific exchange or the like fails. Further, communication that passes through a communication path designated in advance may be disabled. In this case, information indicating the passage route of the communication environment log information is added to the transmission request of the communication environment log information, and information indicating the passage route can be added to the communication environment log information transmitted from the wireless terminal. In this way, the wireless terminal 10 can transmit the communication environment log information to the server 22 by bypassing the failed exchange or the like by transmitting the communication environment log information with information indicating the passage route. It is also possible to change the server that transmits each event.

  Next, still another example of operation will be shown and the system will be described. In this operation example, the server 22 transmits to the mobile information processing apparatus 100 a request for collecting information (collection request notification information) related to the communication environment in which the event to be collected is specified, and further transmits a program used for collection. To do. Specifically, as an event to be collected, collection request notification information including route information that is a combination of information that can identify a position for collecting information on the communication environment, time information, and operation sequence information, and the route information is output. Send the application program to be presented.

  Further, the mobile information processing apparatus 100 presents a route for collecting information related to the communication environment, which is a specified event, to the user based on the collection request notification information and the application program. Based on the presentation, the user of the mobile information processing apparatus 100 moves the mobile information processing apparatus 100 along the route indicated by the route information. At this time, the mobile information processing apparatus 100 collects specified events. The description of the same processing as that of the above-described operation example is omitted.

  The control unit of the server 22 transmits collection request notification information including route information and an application program according to the information collection program 25 recorded in the auxiliary storage device 23.

  The control unit 110 of the mobile information processing apparatus 100 identifies the collection request notification information and the reception of the application program, and presents the content of the collection request designated from the server 22 on the display unit 130. When the user consents to the collection, the user moves the mobile information processing apparatus 100 along the route indicated by the route information based on the presented route. The control unit 110 of the mobile information processing apparatus 100 detects movement, collects predesignated events, and records them in the storage unit 140.

  The control unit 110 identifies that the collection of information related to the communication environment of the route specified by the route information has ended, instructs the data organizing unit 180 to organize various information, and stores the organized contents in the storage unit 140.

  The control unit 110 transmits communication environment log information via the wireless unit 150. The communication environment log information may be transmitted based on detection of specific position information (cell ID) or based on detection of position information other than specific position information (cell ID). Alternatively, when the communication environment log information has a large capacity, the mobile information processing apparatus 100 may be charged based on the detection.

  The server 22 receives, records, and analyzes the communication environment log information. The service provider system 20 may give an incentive to the user of the mobile information processing apparatus 100 that has collected information about the communication environment. In this case, the points issued by the service provider and the reduction of the service usage fee may be performed. In addition, it is desirable that the communication fee for transmission of the communication environment log information is free, and either the server 22 or the mobile information processing apparatus 100 may perform setting processing such as a flag for making the communication fee free. .

  As described above, according to the wireless network providing system of this operation example, it is possible to collect information on the communication environment for each event specified in advance.

  In addition, information regarding the communication environment can be collected even in locations where position information cannot be obtained. For example, measurement of places where radio waves do not reach (underground) such as underground and indoors can be specified, and the location, acquisition time, and acquisition route of information related to the communication environment are specified from the service provider side to the wireless terminal user The user of the wireless terminal acquires information related to the communication environment according to the designation and transmits it to the server, so that various detailed information related to the communication environment can be acquired. As more detailed examples, acquisition of information on the communication environment at a position where people are less likely to enter, acquisition of information on the communication environment during walking from the entrance A to the exit B, information on the communication environment when getting on the ferris wheel, For example, acquisition of information on the communication environment in the vicinity of the failed base station, acquisition of information on the communication environment of a route across the cell of the failed base station, acquisition of information on the communication environment at the time of handover between specific cells, and the like.

  Note that the incentives to be given to the user may be different depending on the necessity of information regarding the communication environment, difficulty in acquisition, time required for acquisition, and the like. Also, by giving an incentive to the provider of information related to the communication environment, there is a high possibility that the user's own wireless terminal will be allowed to be used by the service provider side. Information can be acquired. Furthermore, the user can receive incentives, and the service can be improved.

  This is particularly useful for a field test that is performed prior to the addition of an antenna or the like, and a field test that analyzes a communication environment that is performed at the time of repair work such as a defective position.

  Further, by transmitting the application program, it becomes possible to create communication environment log information in the application layer and perform failure analysis.

  Next, another specific example of the wireless terminal 10 will be shown and the wireless terminal 10 will be described.

  FIG. 7 is a configuration diagram showing a card-type communication terminal 200 and a personal computer 200a which are examples of the wireless terminal 10.

  The card-type communication terminal 200 includes a radio unit 210 having a communication function, and a location information detection unit 220 that identifies a cell ID transmitted from the base station 21 and detects location information.

  The personal computer 200a is a general computer, and includes a control unit, a ROM, a RAM, an input unit, an output unit, a storage unit 240, and a network interface connected by a bus. A card-type communication terminal 200 is connected to the bus.

  The storage unit 240 includes various programs and data such as an operating system, a state detection program 241, a data organization program 242, a communication environment log 243, and a sequence log 244 that cause the control unit to function as a communication environment detection unit and a data organization unit. Are stored in the RAM and used as needed.

  With the above configuration, the combination of the card-type communication terminal 200 and the personal computer 200a functions as the wireless terminal 10 and can collect and organize information on the communication environment.

  FIG. 8 is a flowchart showing the operation of the combination of the card type communication terminal 200 and the personal computer 200a.

  The control unit of the personal computer 200a can communicate with the card-type communication terminal 200 according to the OS and various programs, and can communicate with the base station 21 and the server 22 via radio waves, and further can detect the communication environment.

  The control unit of the personal computer 200a receives the communication environment log information acquisition request from the server 22, and acquires information (position information, time information, operation sequence, etc.) regarding the communication environment according to the OS and the state detection program 241 ( Step S801).

  The control unit of the personal computer 200a arranges the collected information on the communication environment for each event according to the data arrangement program 242 (step S802).

  The control unit of the personal computer 200a records information on the communication environment organized for each event as communication environment log information in accordance with the data organization program 242 (step S803).

  Using the card type communication terminal 200, the control unit of the personal computer 200a transmits the recorded communication environment log information to the server 22 at a predetermined timing (step S804).

  By operating in this way, the wireless terminal 10 functions.

  FIG. 9 is a configuration diagram illustrating a semi-fixed communication terminal 300 that is an example of the wireless terminal 10.

  The semi-fixed communication terminal 300 includes a control unit, a ROM, a RAM 340, an input unit, an output unit, a network interface, a wireless unit 350, and a state detection unit 370 connected by a bus.

  The RAM 340 stores various programs and data such as a data organizing program 341, a communication environment log 342, and a sequence log 343 that cause the control unit to function as a data organizing unit including the operating system, and are used as necessary. The wireless unit 350 transmits and receives wireless radio waves, and enables communication between the base station 21 and the control unit. The state detection unit 370 detects information related to the communication environment and functions as a communication environment detection unit.

  With the above configuration, the semi-fixed communication terminal 300 functions as the wireless terminal 10 and can collect and organize information related to the communication environment.

  As described above, the wireless terminal 10 includes a communication environment detecting unit and a data organizing unit, and any information processing device capable of performing wireless communication may use either hardware or software. It can be anything.

  In other words, information about the communication environment is acquired using the service user's wireless terminal and the information is provided to the server, replacing part or all of the existing field test and reducing the field test performed by the service provider. In addition, the service user can be given incentives such as information, satisfaction, and points.

  Moreover, the response speed with respect to failure etc. can be improved.

  As described above, by organizing and reporting radio quality information, sequence logs, location information, etc. at the time of incoming / outgoing call connection failure or voice call / data communication abnormal termination from the wireless terminal used by the service user , The wireless terminal voluntarily identifies the location where the trouble occurred, as identified by complaints from service users and field tests conducted by network parties (telecom operators, optimization implementers, equipment vendors, etc.) Or it can identify early by the detection of a server. Further, it becomes possible to identify or narrow down the cause of the failure, and it is possible to reduce field tests, which are a major cause of failure cause investigation and system quality optimization.

  In addition, even if there is a complaint from a service user such as a failed incoming / outgoing call connection or abnormal termination of voice call / data communication, the cause of the failure can be identified or narrowed down by analyzing the communication environment log information transmitted by the wireless terminal. Thus, non-reproduction in the cause investigation field test can be reduced. In addition, field test situations can be reduced by using other wireless terminals in the vicinity.

  That is, it is possible to collect information that can follow a communication environment that changes every moment. In addition, the communication environment can be collected even in a place (position) where communication radio waves do not reach. Similarly, communication environment information at a desired predetermined position can be acquired with high accuracy. Furthermore, it is possible to explicitly indicate the use of the wireless terminal to the user.

  Accordingly, the present invention can provide a wireless terminal and a system that can reduce resources required for field tests on the wireless communication service provider side and improve services on the service user side. Similarly, it is possible to provide a wireless terminal and a system that can reduce resources required for a field test that occurs when a failure occurs.

  Note that the communication environment information collected by the wireless terminal and the communication environment log information may be deleted as unnecessary information if they are not transmitted to the server for a certain period of time. In addition, the time for holding various information and data such as sequence logs may be set to an optimum time depending on the storage capacity, the type of measurement data for each network, the measurement cycle, and the like.

  In addition, the specific configuration of the present invention is not limited to the above-described embodiments, and changes within a range not departing from the gist of the present invention are included in the present invention.

  As long as wireless access is used for the communication network, the present invention is not particularly limited to the communication method and the communication device (wireless terminal). For example, it can be applied to a W-CDMA network, a fixed WiMAX network, and a PHS network. Further, it can be applied to so-called smartphones and IP-compatible mobile phones.

It is the schematic which shows the structure of the radio | wireless network provision system of one Embodiment. It is a functional block diagram which shows the radio | wireless terminal of one Embodiment. It is a block diagram which illustrates the structure of the server of one Embodiment. It is a sequence diagram which shows operation | movement of the wireless network provision system of one Embodiment. It is a block diagram which shows the mobile information processing apparatus which is an example of a radio | wireless terminal. It is a figure which illustrates communication environment log information visually. It is a block diagram which shows the card-type communication terminal and personal computer which are examples of a radio | wireless terminal. It is a flowchart which shows the operation | movement of the combination of a card-type communication terminal and a personal computer. It is a block diagram which shows the semi-fixed communication terminal which is an example of a radio | wireless terminal.

Explanation of symbols

1 Wireless network provision system (communication system)
10 Wireless terminal 11 Detection means for detecting communication environment (communication environment detection means)
12 data organizing means 20 service provider system 21 base station 22 server 29 network 100 mobile information processing device 110 control unit 120 input unit 130 display unit 140 storage unit 150 radio unit 160 time information detection unit 161 position information detection unit 170 state detection unit 180 Data organizing unit 200 Card type communication terminal 300 Semi-fixed type communication terminal

Claims (30)

A wireless network providing system including a wireless terminal performing wireless communication and a server used for system management capable of communicating with the wireless terminal,
The wireless terminal is
A means for detecting a communication environment with a wireless network providing system, organizing information about the detected communication environment for each event as communication environment log information, and transmitting the organized communication environment log information to a server,
The server
A wireless network providing system comprising: means for receiving and recording the communication environment log transmitted from the wireless terminal. The wireless network providing system according to claim 1,
The wireless network providing system, characterized in that the server includes means for collecting information on a communication environment and transmitting a request for organizing and transmitting each event to the wireless terminal. The wireless network providing system according to claim 1 or 2,
A wireless network providing system, wherein the wireless terminal generates information as communication environment log information by associating information on the detected communication environment and information on one or both of a destination and a route of the organized information. A wireless network providing system according to any one of claims 1 to 3,
The wireless terminal temporarily records the communication environment log information that has been subjected to the organization process, and the server receives any of the request from the server, permission for transmission by the user, movement from a specific position, or start of a charging operation, or A wireless network providing system, wherein the recorded communication environment log information is transmitted during a combination operation. A wireless network providing system according to any one of claims 1 to 4,
Wireless network providing system
An incentive is given to the collection of information related to the communication environment of the wireless terminal. A wireless network providing system according to any one of claims 1 to 5,
The wireless network providing system, wherein the server includes means for transmitting information on a route for collecting information on a communication environment to the wireless terminal. In a wireless terminal connected to a network using wireless communication,
Detecting means for detecting a communication environment with a provider side system that provides a wireless network;
Data organizing means for organizing and recording information about the communication environment detected by the detecting means for each event as communication environment log information;
A wireless terminal characterized by comprising: The wireless terminal according to claim 7, wherein
A wireless terminal comprising: means for transmitting the communication environment log information created by the data organizing means to the provider side system using wireless communication. The wireless terminal according to claim 7 or 8, wherein
The wireless terminal characterized in that the event organized by the data organizing means is any one or combination of every time, every position, every device, every device operation, every sequence, every operation result and every measurement route. A wireless terminal according to any one of claims 7 to 9,
The data organizing means organizes information on the communication environment for each event as the communication environment log information, and records information relating to either or both of the destination of the organized information and the sending route, Wireless terminal. A wireless terminal according to any one of claims 8 to 10,
A wireless terminal configured to set a timing for transmitting the communication environment log information to the provider side system based on a predetermined transmission instruction. A wireless terminal according to any one of claims 8 to 11,
Radio having a confirmation means for presenting permission for transmission permission of communication environment log information to a user via an output unit and confirming whether or not transmission of the communication environment log information is permitted Terminal. A wireless terminal according to any one of claims 8 to 12,
The wireless terminal, wherein the transmission instruction is obtained from information notified from the provider side system. A wireless terminal according to any one of claims 8 to 13,
A wireless communication system comprising: means for disabling communication from a location designated in advance based on information capable of specifying a location notified from the provider side system for transmission of the communication environment log information. Terminal. The wireless terminal according to any one of claims 8 to 14,
The transmission of the communication environment log information includes means for disabling communication that passes through a predetermined communication path based on information that can specify a communication path notified from the provider side system. A wireless terminal. A wireless terminal according to any one of claims 8 to 15,
A wireless terminal that transmits the communication environment log information when the wireless terminal is charged. A wireless terminal according to any one of claims 7 to 16, wherein
The information on the communication environment is acquired based on route information specified from the provider side system specified in advance, and the acquired information on the communication environment is organized and generated as the communication environment log information. A wireless terminal. In a server that communicates with a wireless terminal via a network and is used for system management of a wireless network providing system,
Receiving means for receiving communication environment log information in which information related to the communication environment organized for each event recorded from the wireless terminal is recorded;
And a server for recording the communication environment log information. The server according to claim 18, wherein
A server comprising: means for transmitting collection request notification information for requesting collection of information relating to the communication environment to the wireless terminal. The server according to claim 18 or 19, comprising:
A server comprising: information collection means for transmitting collection request notification information including information designating an event to be collected by the wireless terminal. The server according to any one of claims 18 to 20, comprising:
Collection request notification information including any one or a combination of position information for collecting information related to a communication environment, position information for transmitting the communication environment log information, and reaching communication path information of the communication environment log information is transmitted to the wireless terminal. A server comprising information collecting means. The server according to any one of claims 18 to 21,
Server having information collection means for collecting collection request notification information including route information that is any one or a combination of position information, time information, and operation sequence information for collecting information related to a communication environment at the wireless terminal . The server according to any one of claims 18 to 22, comprising:
A server characterized by comprising analysis means for analyzing the communication environment log information and obtaining predetermined information. A server according to any one of claims 18 to 23,
The analyzing means analyzes a failure location of a wireless network providing system or a location where a field test needs to be performed based on the communication environment log information, and outputs the location as predetermined information. server. A program used for processing of a wireless terminal connected to a network using wireless communication,
The control unit of the wireless terminal
A program characterized by functioning as a data organizing means for organizing and processing collected information related to a communication environment for each event as communication environment log information. A program according to claim 25, wherein
The program to be organized is any one or combination of every time, every position, every device, every device operation, every sequence, every operation result and every measurement route. The program according to claim 25 or 26, wherein:
A program for organizing communication environment information for each event, and associating and / or associating information on the destination or route of the organized information and recording it as the communication environment log information. A program used for processing of a wireless terminal connected to a network using wireless communication and capable of communicating with a server existing in the network,
The control unit of the wireless terminal
The communication environment log information according to any one of claims 25 to 27 is any one or a combination of a request from the server, permission for transmission by a user, movement from a specific position, and start of a charging operation to the server. A program for causing the communication environment log information to function as a transmission unit during the operation. A log notification method used in a wireless terminal that performs wireless communication and a provider-side system that provides a wireless network capable of communicating with the wireless terminal,
A log notification method characterized by detecting a communication environment between a wireless terminal and a provider side system, organizing the detected information as communication environment log information for each event, and recording the organized communication environment log. A method for reducing field testing used in a wireless network provisioning system, comprising:
Using a wireless terminal that performs wireless communication and a server used for system management that can communicate with the wireless terminal,
The server collects information related to a communication environment to the wireless terminal, and receives and records the communication environment log transmitted from the wireless terminal, and means for transmitting a request for organizing and transmitting each event. With means,
The wireless terminal detects a communication environment with a wireless network providing system, organizes information about the detected communication environment as communication environment log information for each event, and transmits the communication environment log information thus processed to a server With
The control unit of the server
Receiving and recording the communication environment log information generated and transmitted by the wireless terminal;
Based on the communication environment log information, a failure position of a wireless network providing system or a position where a field test needs to be performed is analyzed, and the position is output as predetermined information to reduce field tests how to.

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