JP2007112613A - Elevator position notifying system and monitoring center device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To shorten time until a worker arrives at an elevator. <P>SOLUTION: This invention is composed of a remote monitoring terminal unit 1 arranged every elevator for monitoring the occurrence of abnormality of the respective elevators respectively installed by at least one unit in a plurality of buildings and communicating and outputting abnormality occurrence information when the abnormality is caused, and a monitoring center 3 having a remote monitoring terminal unit table for registering the relationship between the remote monitoring terminal unit 1 and the building and a building position information database for recording position information on the building and transmitting its extracted position information on the building to a cellular phone 4 held by a worker by extracting the position information on its specified building from the building position information database by specifying the building provided with its elevator by the remote monitoring terminal unit table when receiving the abnormality occurrence information from any remote monitoring terminal unit 1. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to an elevator position notification system and a monitoring center device that notify an operator of the position of an elevator or escalator where a failure has occurred.

  An elevator or escalator (hereinafter referred to as an elevator) installed in each building is provided with a remote monitoring terminal device for communicating failure occurrence information to a monitoring center.

  In the monitoring center, when failure occurrence information is received from any of the remote monitoring terminal devices, the operator can call the operator who is standing by at the sales office or out of the business office for maintenance and inspection. The location of the elevator corresponding to the remote monitoring terminal device that issued the occurrence information is notified, and the worker is directed.

  In this case, the operator uses the management number of the remote monitoring terminal device that issued the failure occurrence information, searches the building where the elevator where the failure occurred is found from the site list prepared in the monitoring center, and checks the address, The address had to be communicated to the workers. Accordingly, it takes time to search for the address, and it takes time to confirm whether or not the address is correctly transmitted because the address is transmitted to the worker by telephone.

  Furthermore, the worker needs to search for a site to go from a map prepared at a sales office or the like based on the transmitted address, and the search takes time and takes time.

  The present invention has been made in view of the above points, and it is an object of the present invention to provide an elevator position notification system and a monitoring center apparatus that can shorten the time required for an operator to arrive at an elevator.

One aspect of the elevator position notification system of the present invention is:
In order to monitor the occurrence of an abnormality in each of the elevators installed in at least one of each of a plurality of buildings, a remote monitoring terminal device that is arranged for each elevator and that communicates and outputs abnormality occurrence information when an abnormality occurs
When the remote monitoring terminal device table in which the relationship between the remote monitoring terminal device and the building is registered and the building location information database in which the location information of the building is recorded is received from one of the remote monitoring terminal devices. The remote monitoring terminal table identifies the building where the elevator is installed, extracts the location information of the identified building from the building location information database, and the worker holds the extracted location information of the building A monitoring center device for transmitting to a portable information terminal;
It is characterized by comprising.

Also, one aspect of the monitoring center apparatus of the present invention is
To monitor the occurrence of abnormalities in each of the elevators installed in at least one building, a remote monitoring terminal device that is arranged for each elevator and that communicates and outputs abnormality occurrence information when an abnormality occurs and registered the relationship between the buildings A monitoring terminal device table;
A building location information database that records the location information of each building;
Receiving means for receiving abnormality occurrence information from any of the remote monitoring terminal devices;
Position information extraction means for identifying the building where the elevator is installed from the abnormality occurrence information received by the receiving means and extracting the position information of the identified building from the building position information database; ,
Transmitting means for transmitting the position information of the building extracted by the position information extracting means to the portable information terminal held by the worker;
It is characterized by comprising.

  ADVANTAGE OF THE INVENTION According to this invention, the elevator position alerting | reporting system and monitoring center apparatus which can shorten the time until an operator arrives at the elevator can be provided.

  The best mode for carrying out the present invention will be described below with reference to the drawings.

  In each of the following embodiments, an elevator will be described as an elevator, but it is of course possible to apply it to an escalator.

[First Embodiment]
FIG. 1 is a diagram showing a configuration of an elevator position notification system according to a first embodiment of the present invention.

  Each building has at least one elevator (not shown) installed in each building (not shown). Each elevator monitors various abnormalities such as malfunctions by various sensors (not shown). A remote monitoring terminal device 1 that communicates and outputs abnormality occurrence information when it occurs is arranged.

  Each remote monitoring terminal device 1 is connected by a public network 2 to a monitoring center device 3 that is a monitoring center device according to the first embodiment of the present invention provided in the monitoring center.

  The monitoring center device 3 includes a receiving unit 31 that receives abnormality occurrence information transmitted from each remote monitoring terminal device 1 via the public line network 2, and a remote monitoring terminal from the abnormality occurrence information received by the receiving unit 31. The building specifying unit 32 for separating the information for identifying the device 1 and identifying the building where the elevator monitored by the remote monitoring terminal device 1 is installed based on the separated information, and the building identifying A building position search unit 33 that searches for position information of the building specified by the unit 32; a map image generation unit 34 that generates a map image corresponding to the position information of the building searched by the building position search unit 33; 32 is the remaining information separated from the information, the information indicating the abnormality content, the building location information (for example, address) searched by the building location search unit 33, and the map image generated by the map image generation unit 34 Includes a 35 mobile telephone communication unit (mobile information terminal communication unit) to be transmitted to the mobile telephone 4 to a predetermined, the.

  The mobile phone (portable information terminal) 4 is transmitted from the mobile phone communication unit 35 of the monitoring center device 3 to notify the abnormality content, the position information of the building where the elevator where the abnormality has occurred, the map image, Is received and displayed. The cellular phone 4 is held by a worker (not shown), and the worker can instantly understand the building to which the abnormality should be directed by looking at the displayed position information and map image.

  The building specifying unit 32 has a remote monitoring terminal device table 321 in which the relationship between the remote monitoring terminal device 1 and the building is registered as shown in FIG. That is, in the remote monitoring terminal device table 321, the management number and name of the building where the elevator monitored by the remote monitoring terminal device 1 is registered in correspondence with the management number of each remote monitoring terminal device 1 is registered. Has been. Therefore, the building specifying unit 32 can specify a building corresponding to the remote monitoring terminal device 1 by referring to the remote monitoring terminal device table 321.

  The building position search unit 33 has a building position information database 331 that records building position information as shown in FIG. That is, in the building position information database 331, position information such as the address and latitude / longitude of the building is registered in association with the management number of each building. Therefore, the building position search unit 33 can acquire building position information by referring to the building position information database 331.

  The map image generation unit 34 has a map database (not shown) in which at least one scale map image is recorded for at least the area monitored by the monitoring center device 3. Thus, the map image generation unit 34 can cut out a map image of a predetermined range including the position in accordance with the building position information acquired by the building position search unit 33. In addition, the map image generation unit 34 superimposes a predetermined image such as a star or an arrow on the clipped map image so that the position can be identified according to the position information of the building. It has a function to display an identification such as changing the color of the building or the name of the building name.

  FIG. 4 is a diagram showing an operation flowchart of the monitoring center device 3 in the faulty elevator position notification system according to the first embodiment.

  That is, the receiving unit 31 monitors whether any abnormality occurrence information is transmitted from any of the remote monitoring terminal devices 1 via the public line network 2 (step S1).

  When the remote monitoring terminal device 1 detects an elevator abnormality, the abnormality occurrence information is transmitted to the monitoring center via the public line network 2. The abnormality occurrence information includes information indicating the content of the abnormality and a management number indicating the remote monitoring terminal device 1 that issued the abnormality occurrence information.

  Thus, in the monitoring center device 3, when the abnormality occurrence information is received from any one of the remote monitoring terminal devices 1 by the receiving unit 31 (step S1), first, the remote that has issued the abnormality occurrence information by the building identifying unit 32 is detected. The building where the elevator monitored by the monitoring terminal device 1 is installed is specified (step S2). That is, the building identification unit 32 separates the management number of the remote monitoring terminal device 1 included in the abnormality occurrence information received by the receiving unit 31, and searches the remote monitoring terminal device table 321 with the separated management number. Then, the building where the elevator monitored by the remote monitoring terminal device 1 is specified is specified, and the management number of the building is acquired.

  Thereafter, the building position search unit 33 searches for the position information of the building specified by the building specifying unit 32 (step S3). That is, position information corresponding to the building management number acquired by the building specifying unit 32 is retrieved from the building position information database 331 and extracted.

  Next, the map image generation unit 34 generates a map image corresponding to the building position information searched by the building position search unit 33 (step S4). That is, in accordance with the building position information acquired by the building position search unit 33, a map image in a predetermined range including the position is cut out from the map database, and the building position is identified and displayed on the cut out map image. .

  Then, the mobile phone communication unit 35 uses the information that informs the abnormality content that is the remaining information separated by the building specifying unit 32 and the location information of the building searched by the building location searching unit 33 as the text, and generates the map image. An e-mail with the map image generated by the unit 34 as an attached image is created (step S5), and the created e-mail is transmitted to a predetermined mobile phone 4 (step S6).

  Here, the predetermined mobile phone 4 refers to a mobile phone held by a worker standing by at a sales office having the specified building as a service area, and a mobile phone of a worker near the building. Includes telephones, mobile phones of workers in charge of the building, and the like. Although what criteria and what priority order the worker is designated can be selected in accordance with the situation at that time, it is not the gist of the present invention, so the description thereof is omitted.

  Thus, in the mobile phone 4 that has received the e-mail as described above, the contents are displayed to notify the worker holding the contents of the abnormality, the location of the building, and the map of the building. be able to.

  As described above, according to the elevator position notification system according to the first embodiment, when the monitoring center apparatus 3 receives a failure in the elevator and makes a request for dispatch to the worker, By notifying the telephone 4 of the received contents and the location information of the building searched by the monitoring center device 3 by e-mail, the location of the building where the elevator having an abnormality such as a failure is transmitted to the worker accurately and quickly. It becomes possible to shorten the time until the worker arrives at the elevator where the abnormality occurred.

  In addition, by sending the map image information retrieved by the monitoring center device 3 attached to an e-mail, it is possible to inform the worker of the dispatch location more specifically, thereby further reducing the time to arrival. be able to. In addition, it is possible to arrive quickly even if the building is unknown to the worker or the building has a complicated arrival route.

  Since the processing in the monitoring center device 3 is automatically performed without intervention of an operator, the reply from the cellular phone 4 of the worker to the electronic mail is confirmed, and the reply is made even after a predetermined time from the transmission. Is not obtained, it is preferable to notify the operator so that the operator makes a call to the mobile phone 4 so as not to leak communication.

  Also, instead of attaching the map image to the e-mail, register the created map image on the Web server, send the URL address by e-mail, and access the address with the mobile phone 4 that received it It is good also as a form which browses a map image.

  Further, as the cellular phone 4 held by the worker, the cellular phone 4 having a function of acquiring the location information of the cellular phone 4 such as a GPS receiving function, or the location of the cellular phone based on the GPS reception or the radio wave intensity is contracted. A service for informing the mobile phone is provided as a service of a communication company for mobile phones. Therefore, the monitoring center device 3 further displays an identification display indicating the position of the mobile phone 4 held by the worker on the map image in accordance with the location information acquired by the mobile phone or provided as a service of the communication company. It is also possible to do this. By doing so, the user's own position and the target position can be confirmed, so that the worker can easily consider the route to the target building.

  Furthermore, at that time, a route on the map image from the position of the mobile phone 4 to the position of the target building may be calculated, and the calculated route may be further superimposed on the map image. By doing so, the route to the target building can be automatically displayed, and the time until the arrival of the worker can be further shortened.

  Furthermore, for map images, map images of multiple scales are used, such as a large scale map image including the position of the worker and the position of the target building, and a map image of a fine scale only in the vicinity of the target building. You may make it transmit.

[Second Embodiment]
In the elevator position notification system according to the first embodiment, the map image generation unit 34 has a map database, which is searched to extract a map image.

  In contrast, in the elevator position notification system according to the second embodiment, the map image generation unit 34 has a function of accessing a server that provides a map search service instead of having a map database.

  That is, using the map search service, a map image in which the extracted building is identified and displayed is obtained and transmitted to the mobile phone held by the worker together with the location information (for example, address) of the building.

  Even if it does in this way, the effect similar to the elevator position alerting | reporting system which concerns on the said 1st Embodiment can be acquired.

  Of course, the position of the worker can be identified and displayed, and the route from there to the target building can be superimposed in the same way.

[Third Embodiment]
In the elevator position notification system according to the first and second embodiments, the monitoring center device 3 generates a map image and transmits it to the mobile phone 4.

  In contrast, the elevator position notification system according to the third embodiment uses a function of accessing a server that provides a map search service provided in the mobile phone 4.

  That is, from the monitoring center device 3, information notifying the abnormality content separated by the building specifying unit 32 and building location information (for example, address and / or latitude / longitude information) searched by the building location searching unit 33 are stored in the mobile phone 4. In the mobile phone 4 that has received the message, a map image that identifies and displays the received building is obtained using an existing map search service.

  Even if it does in this way, the effect similar to the elevator position alerting | reporting system which concerns on the said 1st Embodiment can be acquired.

  Of course, it is possible to identify and display the position of the worker and to superimpose the route from there to the target building using such an existing map search service.

  The present invention has been described above based on the embodiments. However, the present invention is not limited to the above-described embodiments, and various modifications and applications are possible within the scope of the gist of the present invention. .

  For example, in the present invention, the building location information is transmitted, but the monitoring center apparatus 3 is further provided with a building guide map database in which the internal guide map of each building is registered, and the internal guide map of the specified building is displayed. The building guide map database may be extracted, and the extracted internal guide map of the building may be transmitted to the mobile phone 4 held by the worker together with the position information of the building.

  By doing in this way, not only the arrival time to a building but the time to arrive at an applicable elevator can be shortened.

  Further, instead of the mobile phone (portable information terminal) 4, a mobile wireless terminal device that receives a mail from the monitoring center device 3 through a wireless LAN or can access various servers may be used. In the present invention, the portable information terminal does not necessarily need a call function.

FIG. 1 is a diagram showing a configuration of an elevator position notification system according to a first embodiment of the present invention. FIG. 2 is a diagram illustrating the contents of the remote monitoring terminal device table provided in the building specifying unit of the remote monitoring terminal device. FIG. 3 is a diagram showing the contents of the building position information database provided in the building position search unit of the remote monitoring terminal device. FIG. 4 is a diagram illustrating an operation flowchart of the monitoring center device in the elevator position notification system according to the first embodiment.

Explanation of symbols

    DESCRIPTION OF SYMBOLS 1 ... Remote monitoring terminal device, 2 ... Public network, 3 ... Monitoring center apparatus, 4 ... Mobile telephone (portable information terminal), 31 ... Reception part, 32 ... Building specific part, 33 ... Building position search part, 34 ... Map Image generation unit, 35... Mobile phone communication unit (portable information terminal communication unit), 321... Remote monitoring terminal device table, 331.

Claims (9)

In order to monitor the occurrence of an abnormality in each of the elevators installed in at least one of each of a plurality of buildings, a remote monitoring terminal device that is arranged for each elevator and that communicates and outputs abnormality occurrence information when an abnormality occurs
When the remote monitoring terminal device table in which the relationship between the remote monitoring terminal device and the building is registered and the building location information database in which the location information of the building is recorded is received from one of the remote monitoring terminal devices. The remote monitoring terminal table identifies the building where the elevator is installed, extracts the location information of the identified building from the building location information database, and the worker holds the extracted location information of the building A monitoring center device for transmitting to a portable information terminal;
Elevator position notification system characterized by comprising.   The monitoring center device includes a map image database, extracts a map image corresponding to the extracted building position information from the map image database, and makes the building position identifiable on the extracted map image The elevator position notification system according to claim 1, wherein display is performed and an image of the result is transmitted together with the position information of the building to a portable information terminal held by the worker.   The monitoring center device has a function of accessing a server that provides a map search service, and uses the map search service to obtain a map image in which the extracted building is identified and displayed together with position information of the building The elevator position notification system according to claim 1, wherein the elevator information is transmitted to a portable information terminal held by the worker.   A portable information terminal held by the worker has a function of accessing a server that provides a map search service, and a map in which a building transmitted from the monitoring center device is identified and displayed using the map search service. The elevator position notification system according to claim 1, wherein an image is obtained. The portable information terminal held by the worker has a function of acquiring position information of the portable information terminal,
The monitoring center apparatus receives position information acquired by the portable information terminal held by the worker, and performs an identification display indicating the position of the portable information terminal held by the worker on the image of the result. The elevator position notification system according to claim 2, wherein   The elevator according to claim 5, wherein the monitoring center device calculates a route on the map image from the position of the portable information terminal to the position of the building, and further superimposes the calculated route. Position notification system.   The monitoring center device includes a building guide map database in which the internal guide map of each building is registered, extracts the internal guide map of the identified building from the building guide map database, and extracts the internal guide map of the extracted building from the above The elevator position notification system according to claim 1, wherein the position information is transmitted to a portable information terminal held by the worker together with the position information of the building. To monitor the occurrence of abnormalities in at least one elevator installed in each of multiple buildings, a remote monitoring terminal that is arranged for each elevator and that communicates and outputs information on the occurrence of abnormalities when an abnormality occurs is registered remotely. A monitoring terminal device table;
A building location information database that records the location information of each building;
Receiving means for receiving abnormality occurrence information from any remote monitoring terminal device;
Position information extracting means for identifying the building where the elevator is installed from the abnormality occurrence information received by the receiving means and extracting the position information of the identified building from the building position information database; ,
Transmitting means for transmitting the position information of the building extracted by the position information extracting means to the portable information terminal held by the worker;
The monitoring center apparatus characterized by comprising. A map image database;
Map image creation means for extracting a map image corresponding to the location information of the building extracted by the location information extraction means from the map image database, and providing an identification display for identifying the location of the building on the extracted map image When,
Further comprising
9. The monitoring center apparatus according to claim 8, wherein the transmitting unit transmits the image created by the map image creating unit to the portable information terminal held by the worker together with the position information of the building.

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