JP2009146438A - Automatic transaction device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To reduce discontinuation of a transaction to improve customer service even when an application program can not be downloaded from a Web server. <P>SOLUTION: Information acquired in a process of execution of a transaction by an automatic transaction device 1 is saved in a transaction information saving area 9, a monitoring program 6 detects that it becomes impossible to download the application program 2a from the Web server 2 during execution of the transaction, when the monitoring program 6 determines that continuation of a transaction is possible from the information saved in the transaction information saving area 9, the transaction during execution is continued from corresponding processing by a local application program 7. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to an automatic transaction apparatus that performs a transaction by downloading an application developed on a web base from a web server.

  The automatic transaction apparatus is installed in a financial institution, for example, and can perform transactions such as deposits and withdrawals by customer operations. In such an automatic transaction apparatus, an application for executing a transaction is developed on a web base and stored in a web server, and the automatic transaction apparatus is equipped with a web browser. An automatic transaction system is considered in which an application is downloaded from a Web server and executed when the transaction is executed by an automatic transaction apparatus.

  In such an automatic transaction apparatus that downloads an application executed by the automatic transaction apparatus from a Web server and executes a transaction, a failure caused by the Web environment on the automatic transaction apparatus side, such as a halt of a Web browser, occurs. If a failure caused by the Web environment on the Web server side such as server shutdown or line congestion occurs, the application required for the automatic transaction device to operate cannot be downloaded, and the automatic transaction device stops. End up. If the automatic transaction apparatus stops, it becomes impossible to respond to customers, and if the automatic transaction apparatus is installed in an unattended store, it is also impossible for a staff member to respond. Accordingly, it is a problem to provide an automatic transaction apparatus that can prevent the occurrence of a failure caused by the Web environment in advance and can quickly respond when a failure occurs.

  An object of the present invention is to solve such a problem.

  Therefore, the present invention relates to an automatic transaction apparatus that performs transactions such as deposits and withdrawals while connecting a Web server and downloading a first application program for executing a transaction from the Web server using a Web browser. And a second application program capable of realizing the same transaction as the transaction executed by the first application program downloaded from the Web server, and information acquired in the course of transaction execution Store in the storage unit, and when the detection unit detects that the application program cannot be downloaded from the Web server during transaction execution, the determination unit can continue the transaction from the information stored in the storage unit If it is determined that the second application Characterized by continuing the transaction in the execution of the corresponding processing by the Activation program.

  In the present invention as described above, when the detection unit detects that the application program cannot be downloaded from the Web server during execution of the transaction, the determination unit determines from the information stored in the storage unit that the transaction can be continued. In this case, since the transaction being executed is continued from the corresponding process by the second application program, the transaction is canceled even if a failure occurs in which the application program cannot be downloaded from the Web server during the transaction. As a result, the customer service can be improved.

The block diagram of the system using the automatic transaction apparatus which shows a 1st Example Block diagram of a system using an automatic transaction apparatus showing a second embodiment Block diagram of a system using an automatic transaction apparatus showing a third embodiment Flowchart showing the operation of the third embodiment

  Embodiments of an automatic transaction apparatus according to the present invention will be described below with reference to the drawings.

FIG. 1 is a block diagram of an automatic transaction system showing a first embodiment of the present invention.
In the figure, reference numeral 1 denotes an automatic transaction apparatus. The automatic transaction apparatus 1 can perform transactions such as deposits and withdrawals by customer operations.
As hardware constituting the automatic transaction apparatus 1, a banknote depositing / withdrawing machine for depositing / withdrawing banknotes, a coin depositing / withdrawing machine for depositing / withdrawing coins, a display for providing various information such as operation guidance, a PIN code by a customer, Touch panel for inputting information such as withdrawal amount and selection of transactions, card processing machine that captures customer's cards, reads stripe information, etc., bankbook processing machine that captures and prints customer's passbook, transaction details It includes a journal printer that prints votes and journals, and issues transaction statements to customers.

A web server 2 is connected to the automatic transaction apparatus 1 through a line such as a LAN.
This Web server 2 stores contents to be provided to customers from an application (AP) program 2a necessary for executing a transaction in the automatic transaction apparatus 1, a display of the automatic transaction apparatus 1, and the like.
Reference numeral 3 denotes a Web browser installed in the automatic transaction apparatus 1, which downloads and displays the AP program 2a from the Web server 2. Further, it detects that the download of the AP program 2a has timed out.

Reference numeral 4 denotes middleware installed in the automatic transaction apparatus 1, which provides each function used by the AP program 2a downloaded from the Web server 2 by the Web browser 3.
Reference numeral 5 denotes an I / O driver mounted on the automatic transaction apparatus 1, which is a driver for the AP program 2a to drive I / O such as a banknote depositing / dispensing machine.
6 is a monitoring program installed in the automatic transaction apparatus 1 and monitors the Web browser 3.

The monitoring program 6 detects a failure of the Web browser 3 itself, such as a hang of the Web browser 3, and detects that the download of the AP program 2 a has timed out by a notification from the Web browser 3.
Reference numeral 7 denotes a local AP program installed in the automatic transaction apparatus 1, which is an AP program that can realize the same function as the function that can be realized by the AP program 2 a downloaded from the Web server 2, and is resident in the automatic transaction apparatus 1.

The local AP program 7 is used when the AP program 2a cannot be downloaded due to a failure of the Web browser 3 itself such as a hang of the Web browser 3, or the Web browser 3 is normal but the line load or the Web server 2 is down. Executed instead.
8 is a failure processing program installed in the automatic transaction apparatus 1, which is executed when a failure occurs in the automatic transaction apparatus 1, such as returning a customer's card or other medium that has been taken in, and recording a failure log. I do.

  The AP program 2a downloaded from the Web server 2 also includes a failure processing program. Usually, there is a failure that is not caused by the Web, such as a bill conveyance jam, while the AP program 2a is downloaded and traded. If it occurs, the fault processing program on the AP program 2a side is executed. When a failure caused by the Web such as a hang of the Web browser 3 occurs, the failure processing program 8 is executed.

Here, the local AP program 7 and the failure processing program 8 are not created on the Web base.
Reference numeral 9 denotes a transaction information save area secured on a memory (not shown) of the automatic transaction apparatus 1, and the AP program 2a saves information during the transaction.
Next, the operation of the first embodiment will be described.

Normally, the automatic transaction apparatus 1 performs a transaction while downloading the AP program 2a from the Web server 2 in accordance with the progress of the transaction each time a transaction is executed by a customer's operation. The AP program 2a downloaded in the above is for controlling the hardware via the middleware 4 and the I / O driver 5.
Then, the AP program 2a saves information necessary for continuing the transaction in the local AP program 7 in the transaction information saving area 9 when a failure caused by the Web occurs according to the progress of the transaction.

  As this necessary information, transaction information such as the type of transaction and the type of medium used in transactions such as cards and passbooks, customer input information such as card stripe information, password information, withdrawal amount, Progress page etc. are mentioned. The information saved in the transaction information saving area 9 is cleared when one transaction ends.

  The monitoring program 6 monitors whether or not a failure such as the web browser 3 hangs during the transaction, and continues the transaction from the information saved in the transaction information save area 9 when the failure of the web browser 3 is detected. If it is determined that it is possible, the progress page saved in the transaction information saving area 9 is referred to, and a jump is made to the corresponding process in the local AP program 7 resident in the automatic transaction apparatus 1.

When the Web browser 3 is normal, it monitors whether or not the download of the AP program 2a has timed out. When detecting that the download of the AP program 2a has timed out, the Web browser 3 Notify the monitoring program 6.
When the monitoring program 6 determines that the transaction can be continued from the information saved in the transaction information save area 9 at the time of detecting the download timeout of the AP program 2a, the progress page saved in the transaction information save area 9 is displayed. Reference is made to jump to the corresponding processing in the local AP program 7 resident in the automatic transaction apparatus 1.

Since the local AP program 7 is not constructed on the web base as described above, it is possible to continue the transaction even when the web browser 3 is in a failure state or the download of the AP program 2a times out.
When the monitoring program 6 detects that a failure of the Web browser 3 or a time-out of download of the AP program 2a is detected, the monitoring program 6 determines that the transaction cannot be continued from the information saved in the transaction information save area 9. The failure processing program 8 is executed to execute failure processing such as returning a medium such as a card that has been taken in or recording a failure log.

Since the failure processing program 8 is not constructed on the Web base as described above, the failure processing can be performed even when the Web browser 3 is in a failure state.
In a system in which an automatic transaction apparatus is connected to a Web server and the automatic transaction apparatus downloads an AP program from the Web server and executes a transaction, if the Web browser hangs, the AP program cannot be downloaded and the transaction cannot be continued. . Further, since the failure processing program is included in the AP program downloaded from the Web server, the failure processing cannot be performed.

  Even if the Web browser is normal, the AP program download times out and the next AP program cannot be downloaded if the line is congested, the Web server shuts down, or the Web server program malfunctions. Since the transaction cannot be continued and the failure processing program is included in the AP program downloaded from the Web server, the failure processing cannot be performed.

  Therefore, in the first embodiment of the present invention described above, the monitoring program 6 for monitoring the Web browser 3, the save area for saving information in the middle of the transaction by the downloaded application program, and the AP downloaded from the Web server 2 A local AP program 7 that can realize functions equivalent to those that can be realized by the program 2a and a failure processing program 8 that performs failure processing are installed in the automatic transaction apparatus 1, and the AP program 2a performs transactions in the memory of the automatic transaction apparatus 1. A transaction information save area 9 for saving information on the way is provided, and when the automatic transaction apparatus 1 downloads the AP program 2a from the Web server 2 and performs a transaction, the monitoring program 6 detects a failure caused by the Web. Then, if you can continue trading from the information in the transaction information save area 9 It is if continuing the transaction by running the local AP program 7, customer transactions can be carried out to the end, to improve customer service.

In addition, if the transaction cannot be continued, the card can be returned by executing the failure processing program 8, and the transaction can be canceled without any response from the staff, so that the customer service is improved without waiting for the customer. .
Here, in the first embodiment, the local AP program 7 is installed in order to continue the transaction. As a result, the customer service is improved as described above, but when the AP program 2a on the Web server 2 side is updated, the local AP program 7 must also be updated, which is troublesome when viewed from the financial institution side. Is.

  Therefore, an embodiment in which the local AP program 7 is not installed and the transaction information saving area 9 for saving information necessary for the local AP program 7 is not secured is also conceivable. In this embodiment, when a failure caused by the Web occurs, the transaction cannot be continued, but the failure processing can be executed. Therefore, the customer is not kept waiting for a long time, and the burden on the financial institution is ensured while ensuring customer service. Can be reduced. If the recovery after the failure processing transition is performed quickly, customer service can be improved. The recovery process after the transition to the fault process will be described later.

FIG. 2 is a block diagram of an automatic transaction system showing a second embodiment of the present invention.
In the figure, reference numeral 1 denotes an automatic transaction apparatus. The automatic transaction apparatus 1 can perform transactions such as deposits and withdrawals by customer operations.
As hardware constituting the automatic transaction apparatus 1, a banknote depositing / withdrawing machine for depositing / withdrawing banknotes, a coin depositing / withdrawing machine for depositing / withdrawing coins, a display for providing various information such as operation guidance, a PIN code by a customer, Touch panel for inputting information such as withdrawal amount and selection of transactions, card processing machine that captures customer's cards, reads stripe information, etc., bankbook processing machine that captures and prints customer's passbook, transaction details It includes a journal printer that prints votes and journals, and issues transaction statements to customers.

A web server 2 is connected to the automatic transaction apparatus 1 through a line such as a LAN. This Web server 2 stores contents to be provided to customers from an application (AP) program 2a necessary for executing a transaction in the automatic transaction apparatus 1, a display of the automatic transaction apparatus 1, and the like.
Reference numeral 3 denotes a Web browser installed in the automatic transaction apparatus 1, which downloads and displays the AP program 2a from the Web server 2. Further, it detects that the download of the AP program 2a has timed out.

Reference numeral 4 denotes middleware installed in the automatic transaction apparatus 1, which provides each function used by the AP program 2a downloaded from the Web server 2 by the Web browser 3.
Reference numeral 5 denotes an I / O driver mounted on the automatic transaction apparatus 1, which is a driver for the AP program 2a to drive I / O such as a banknote depositing / dispensing machine.
6 is a monitoring program installed in the automatic transaction apparatus 1 and monitors the Web browser 3.

The monitoring program 6 detects a failure of the web browser 3 itself such as a hang of the web browser 3 and a memory leak amount of the web browser 3, and a download from the AP program 2 a times out due to a notification from the web browser 3. Detect that.
Reference numeral 10 denotes a business management program installed in the automatic transaction apparatus 1, which manages the business executed by each software installed in the automatic transaction apparatus 1.

The business management program 10 grasps each state such as when the automatic transaction apparatus 1 is performing a transaction, a failure, waiting for transaction selection, etc., and instructs the monitoring program 6 to execute monitoring of the Web browser 3. Further, it instructs the execution of reboot of the Web browser 3 or the like.
Next, the operation of the second embodiment will be described.
When the automatic transaction apparatus 1 is operated for a long time, the Web browser 3 may cause a memory leak.

However, the memory leak gradually secures the memory, and does not secure the memory so that the operation of the automatic transaction apparatus 1 is suddenly affected.
Therefore, the monitoring program 6 monitors the memory leak amount of the Web browser 3, and when the memory leak amount exceeds a preset threshold value that does not affect the operation of the automatic transaction apparatus 1, the monitoring program 6 The program 6 notifies the business management program 10 to that effect.

The business management program 10 manages whether a transaction by a customer or a transaction selection waiting for a customer is awaited, and holds an instruction from the monitoring program 6 during the transaction.
When it is detected that the transaction management program 10 is in a transaction selection waiting state, the business management program 10 performs a reboot process of the system of the automatic transaction apparatus 1 to eliminate the memory leak.
Thereby, it can prevent that the system of the automatic transaction apparatus 1 will be in a halt state by a memory leak.

In the second embodiment, by checking the Web server 2 and the Web browser 3 periodically when waiting for a transaction selection, it is possible to prevent a failure from occurring during a transaction by a customer.
That is, the business management program 10 performs a periodic check on the monitoring program 6 even in a transaction selection waiting state.

On the other hand, the monitoring program 6 notifies the business management program 10 of the presence / absence of hang and leak of the Web browser 3.
The monitoring program 6 instructs the Web browser 3 to monitor the Web server 2 based on the periodic check from the business management program 10.
When no hang or memory leak occurs, the Web browser 3 can monitor whether there is a failure on the Web server 2 side and the use status of the line, for example, whether a timeout occurs or not, and monitor the result. Notify program 6. The monitoring program 6 also notifies the business management program 10 of the check result on the Web server 2 side by the Web browser 3.

As a result of the above-described pre-check, post-processing is performed when a failure caused by the Web such as the hang of the Web browser 3 or the Web server 2 being shut down is detected.
As the post-processing method, it is possible to select the reduction or cancellation of the Web-based transaction. For example, in a system in which only an application that does not become the main business, such as information provision, is built on the Web base, the business management program 10 degenerates the Web-based transaction. Conversely, if the main business is Web-based, the handling is stopped. A recovery process is performed after the post-process, which will be described later.

  As described above, in the second embodiment, by periodically checking the Web environment, the occurrence of a failure caused by the Web or an event leading to the failure is detected in advance, and a transaction selection waiting state is used. Then, by rebooting the system or degenerating the transaction, it is possible to prevent the transaction from being interrupted immediately after the start of the transaction by the customer or in the middle of the transaction, so that the customer does not feel uncomfortable.

FIG. 3 is a block diagram of an automatic transaction system showing a third embodiment of the present invention.
In the figure, reference numeral 1 denotes an automatic transaction apparatus. The automatic transaction apparatus 1 can perform transactions such as deposits and withdrawals by customer operations.
As hardware constituting the automatic transaction apparatus 1, a banknote depositing / withdrawing machine for depositing / withdrawing banknotes, a coin depositing / withdrawing machine for depositing / withdrawing coins, a display for providing various information such as operation guidance, a PIN code by a customer, Touch panel for input of information such as withdrawal amount and selection of transaction, card processor for taking in customer's card and reading stripe information, etc., passbook processor for taking in customer's passbook and printing, transaction details It includes a journal printer that prints votes and journals, and issues transaction statements to customers.

A web server 2 is connected to the automatic transaction apparatus 1 through a line such as a LAN.
This Web server 2 stores contents to be provided to customers from an application (AP) program 2a necessary for executing a transaction in the automatic transaction apparatus 1, a display of the automatic transaction apparatus 1, and the like.
Reference numeral 3 denotes a Web browser installed in the automatic transaction apparatus 1, which downloads and displays the AP program 2a from the Web server 2. Further, it detects that the download of the AP program 2a has timed out.

Reference numeral 4 denotes middleware installed in the automatic transaction apparatus 1, which provides each function used by the AP program 2a downloaded from the Web server 2 by the Web browser 3.
Reference numeral 5 denotes an I / O driver mounted on the automatic transaction apparatus 1, which is a driver for the AP program 2a to drive I / O such as a banknote depositing / dispensing machine.
6 is a monitoring program installed in the automatic transaction apparatus 1 and monitors the Web browser 3. This monitoring program 6 detects a failure of the Web browser 3 itself such as a hang of the Web browser 3 and a memory leak amount of the Web browser 3, and the download of the AP program 2 a times out due to a notification from the Web browser 3. Detect that.

  Reference numeral 7 denotes a local AP program installed in the automatic transaction apparatus 1, which is an AP program that can realize the same function as that realized by the AP program 2 a downloaded from the Web server 2, and the Web browser 3 itself such as a hang of the Web browser 3. This is executed instead when the AP program 2a cannot be downloaded due to a failure in the network or the Web browser 3 is normal but the line load or the Web server 2 is down.

  8 is a failure processing program installed in the automatic transaction apparatus 1, which is executed when a failure occurs in the automatic transaction apparatus 1, such as returning a customer's card or other medium that has been taken in, and recording a failure log. I do. The AP program 2a downloaded from the Web server 2 also includes a failure processing program. Usually, there is a failure that is not caused by the Web, such as a bill conveyance jam, while the AP program 2a is downloaded and traded. If it occurs, the fault processing program on the AP program 2a side is executed. When a failure caused by the Web such as a hang of the Web browser 3 occurs, the failure processing program 8 is executed.

Here, the local AP program 7 and the failure processing program 8 are not created on the Web base.
Reference numeral 9 denotes a transaction information save area secured on a memory (not shown) of the automatic transaction apparatus 1, and the AP program 2a saves information during the transaction.
Reference numeral 10 denotes a business management program installed in the automatic transaction apparatus 1, which manages the business executed by each software installed in the automatic transaction apparatus 1. The business management program 10 grasps each state such as when the automatic transaction apparatus 1 is performing a transaction, a failure, waiting for transaction selection, etc., and instructs the monitoring program 6 to execute monitoring of the Web browser 3. Further, it instructs the execution of reboot of the Web browser 3 or the like.

Next, the operation of the third embodiment will be described.
FIG. 4 is a flowchart showing the flow of the third embodiment. This flowchart shows the flow of monitoring and recovery processing in a transaction selection waiting state.
The business management program 10 performs a periodic check on the monitoring program 6 in the transaction selection waiting state (S1). On the other hand, the monitoring program 6 notifies the business management program 10 of the presence / absence of a hang and leak of the Web browser 3.

The monitoring program 6 instructs the Web browser 3 to monitor the Web server 2 based on the periodic check from the business management program 10.
When no hang or memory leak occurs, the Web browser 3 can monitor whether there is a failure on the Web server 2 side and the use status of the line, for example, whether a timeout occurs or not, and monitor the result. Notify program 6. The monitoring program 6 also notifies the business management program 10 of the check result on the Web server 2 side by the Web browser 3.

If a failure caused by the Web, such as a hang of the Web browser 3 or a shutdown of the Web server 2 is detected as a result of the above-described prior check (S2), post-processing as described in the second embodiment (S3).
If a transaction is selected by a customer's operation while the system is normal in the above-described periodic check, the system of the automatic transaction apparatus 1 switches from a transaction selection waiting state to a transaction in progress state.

Normally, the automatic transaction apparatus 1 performs a transaction while downloading the AP program 2a from the Web server 2 in accordance with the progress of the transaction each time a transaction is executed by a customer's operation. The AP program 2a downloaded in the above is for controlling the hardware via the middleware 4 and the I / O driver 5.
Then, the AP program 2a saves information necessary for continuing the transaction in the local AP program 7 in the transaction information saving area 9 when a failure caused by the Web occurs according to the progress of the transaction.

As this necessary information, transaction information such as the type of transaction and the type of medium used in transactions such as cards and passbooks, customer input information such as card stripe information, password information, withdrawal amount, Progress page etc. are mentioned. The information saved in the transaction information saving area 9 is cleared when one transaction ends.
The monitoring program 6 monitors whether or not a failure such as the web browser 3 hangs during the transaction, and continues the transaction from the information saved in the transaction information save area 9 when the failure of the web browser 3 is detected. If it is determined that it is possible, the progress page saved in the transaction information saving area 9 is referred to, and a jump is made to the corresponding process in the local AP program 7 resident in the automatic transaction apparatus 1.

  When the Web browser 3 is normal, it monitors whether or not the download of the AP program 2a has timed out. When detecting that the download of the AP program 2a has timed out, the Web browser 3 Notify the monitoring program 6. When the monitoring program 6 determines that the transaction can be continued from the information saved in the transaction information save area 9 at the time of detecting the download timeout of the AP program 2a, the progress page saved in the transaction information save area 9 is displayed. Reference is made to jump to the corresponding processing in the local AP program 7 resident in the automatic transaction apparatus 1.

Since the local AP program 7 is not constructed on the web base as described above, it is possible to continue the transaction even when the web browser 3 is in a failure state or the download of the AP program 2a times out.
When the monitoring program 6 detects that a failure of the Web browser 3 or a time-out of download of the AP program 2a is detected, the monitoring program 6 determines that the transaction cannot be continued from the information saved in the transaction information save area 9. The failure processing program 8 is executed to execute failure processing such as returning a medium such as a card that has been taken in or recording a failure log. Since the failure processing program 8 is not constructed on the Web base as described above, the failure processing can be performed even when the Web browser 3 is in a failure state.

As described above, a failure occurs during the transaction, and after the transaction is terminated by continuing the transaction with the local AP program 7, or a failure occurs during the transaction, the transaction cannot be continued and the process proceeds to the failure process. After the failure processing is completed, post-processing is performed in the same manner as when a failure is detected by a prior check (S3).
In this post-processing, if the main business application is built on the Web base before the failure caused by the Web occurs and the recovery process is executed, the business management program 10 once sets the transaction restriction as a transaction restriction. Discontinue handling. On the other hand, when only an application that does not become the main business of providing information, such as information provision, is constructed on the Web base, the selection key for the relevant transaction is deleted as a transaction restriction, and this Web-based transaction is degenerated.

By restricting transactions by performing post-processing in this way, when there is a transaction that can be performed regardless of the Web, it is possible to perform the transaction even before the recovery process, and an automatic transaction apparatus It is possible to reduce the time of discontinuation of 1 handling.
Then, the business management program 10 performs recovery processing according to the content of the failure. That is, when the Web browser 3 has halted (S4), the business management program 10 instructs the monitoring program 6 to restart. The monitoring program 6 forcibly terminates the halted Web browser 3 and activates the Web browser 3 again (S7). When the activation is completed, the business management program 10 is notified to that effect.

The business management program 10 starts the periodic check again (S1). If the result is normal, the business management program 10 cancels the handling or cancels the degradation (S6).
If the Web browser 3 causes a memory leak (S4), the system of the automatic transaction apparatus 1 may cause a halt, so the transaction is temporarily suspended as a transaction restriction in S3 regardless of the application provided on the Web. To. Then, the business management program 10 reboots the system of the automatic transaction apparatus 1 (S5). After the system restarts, the business management program 10 starts a periodic check again (S1), and cancels the handling stop if the result is normal (S6).

In the case of a failure of the Web server 2 or a line failure (S4), a periodic check is continuously performed (S1). If the result is normal due to the restoration of the Web server 2 or the line, the handling is canceled or the degeneration is canceled (S6).
In the third embodiment described above, it is possible to prevent the occurrence of a trouble during the customer's transaction by a prior check, and even if a trouble occurs during the transaction, the continuation of the transaction or the shift to the trouble processing, and Since the failure can be recovered, the customer does not have to wait for a long time and the customer service is improved.

In the first embodiment described above, the same recovery process as in the third embodiment can be performed by installing the business management program 10 described in the third embodiment.
In each of the above-described embodiments, the Web server 2 provides the AP program 2a. However, even in an automatic transaction system that receives only the contents constituting the screen of the automatic transaction apparatus 1 from the Web server 2, The present invention is applicable.

  Further, the present invention has been described on a system that places a business application on the Web server 2 and downloads it from a financial automation device to realize the business. However, the present invention is not limited to a financial automation device, but a general automatic transaction apparatus (for example, a city hall) Or a system installed in a hospital).

DESCRIPTION OF SYMBOLS 1 Automatic transaction apparatus 2 Web server 2a AP program 3 Web browser 6 Monitoring program 7 Local AP program 8 Fault processing program 9 Transaction information save area

Claims (5)

In an automatic transaction apparatus for performing transactions such as deposits and withdrawals while connecting a web server and downloading a first application program for executing a transaction from the web server by a web browser,
A second application program that includes a storage unit, a detection unit, and a determination unit, and that can implement the same transaction as the transaction executed by the first application program downloaded from the Web server,
Store the information acquired in the course of transaction execution in the storage unit,
When the detection means detects that the application program cannot be downloaded from the Web server during transaction execution, when the determination means determines that the transaction can be continued from the information stored in the storage unit, An automatic transaction apparatus characterized in that the transaction being executed is continued from the corresponding process by the second application program. In claim 1,
The detection means performs an instruction for detecting a failure of the web browser and for causing the web browser to monitor whether there is a failure of the web server,
The automatic transaction apparatus, wherein the Web browser notifies the detection unit of a monitoring result of the Web server. In claim 2,
The automatic transaction apparatus according to claim 1, wherein when the failure of the Web browser is detected, the detection unit maintains an environment in which an application program can be downloaded from the Web server by rebooting the Web browser. In claim 3,
An automatic transaction apparatus comprising business management means for rebooting the Web browser while a transaction for downloading and executing an application program from the Web server is disabled. In claim 4,
When a failure occurs on the Web server side, the transaction for downloading and executing the application program from the Web server is disabled, and the business management means continues to periodically check the Web environment. An automatic transaction apparatus that cancels execution of the transaction upon recovery.

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