JP5187937B2 - Automatic transaction equipment control system - Google Patents

Description

  The present invention relates to an automatic transaction apparatus control system suitable for controlling a large number of automatic transaction apparatuses used in financial institutions and the like.

Conventionally, an automatic transaction apparatus of a financial institution has been operated by a computer system unique to the financial institution. In particular, system development has been made to make use of original services with emphasis on ensuring robustness and high reliability and security (see Patent Document 1).
JP 2006-343801 A

  In recent years, mergers of financial institutions have frequently occurred, and in addition, for the convenience of customers, mutual use and sharing of automatic transaction apparatuses has been strongly demanded. However, it is not easy to connect computer systems designed and developed independently to cooperate with each other. In order to integrate into one of the systems, it is uneconomical and impractical to discard and update the existing automatic transaction apparatus of the other system and its control software and hardware at once.

In order to solve the above problems, an object of the present invention is to provide the following automatic transaction apparatus control system.
First, in order to reduce development costs and management costs for mutual use and sharing of automated transaction equipment, while making effective use of existing software and hardware assets, partially share software and data. Plan. Furthermore, in order to enable control via a network, the automatic transaction apparatus is controlled on a web basis to enable highly versatile management. In addition, it is possible to shift from a system configured to independently perform deposit / withdrawal transactions to a system that remotely controls all functions via a network.

The following configurations are means for solving the above-described problems.
<Configuration 1>
An apparatus to control the automatic control device, executes a transaction process for the deposit or withdrawal include a mechanism that is driven at the time of the transaction processing for the deposit or withdrawal,
The transaction process for the deposit / withdrawal is controlled according to a predetermined procedure, the transaction data generated as a result of the transaction process is stored in a business storage device, and the transaction data is converted into a form for management and used for management. A business application to be stored in a storage device;
A management application that operates independently of the business application and controls maintenance management processing of an automatic transaction apparatus including the automatic control device using transaction data stored in the management storage device;
Communicating with the business application, displaying a screen operated by a user during transaction processing for deposit and withdrawal, executing input / output control of the transaction data, communicating with the management application, A browser that performs data input / output processing for maintenance management processing and performs data communication for controlling the automatic control device;
Middleware that accepts a command from the browser, generates a command for executing processing corresponding to each automatic control device, transmits the command to the automatic control device, and returns a response corresponding to the browser;
An automatic transaction apparatus comprising an application interface for controlling inter-program communication between the browser and middleware.

  By operating a business application, a management application, and a computer program such as a browser in cooperation, an automatic transaction apparatus used in a financial institution can be controlled on a web basis. In addition, by providing the business application and the management application separately, the development and operation of both can be separated. For example, even if the business application is unique to each financial institution, the management application is the model of the automatic transaction device. It can be a common specification regardless of. Since business applications convert transaction data for management and store it in a storage device, business applications can handle transaction data in its own format, while management applications with common specifications use transaction data for management. Management tasks such as fault recovery can be executed.

<Configuration 2>
A system for controlling the automatic transaction apparatus for executing transaction processing for controlling the automatic control device by withdrawal comprising mechanism driven at the time of the transaction processing for the deposit or withdrawal,
The transaction process for the deposit / withdrawal is controlled according to a predetermined procedure, the transaction data generated as a result of the transaction process is stored in a business storage device, and the transaction data is converted into a form for management and used for management. A business application to be stored in the storage device is provided in the remote web server,
In the automatic transaction apparatus,
A management application that operates independently of the business application and controls maintenance management processing of an automatic transaction apparatus including the automatic control device using transaction data stored in the management storage device;
A network interface connected via the remote web server and the network,
A browser that displays a screen for a user to operate, communicates with the business application of the remote web server via the network interface, and executes transaction processing for deposit and withdrawal;
Middleware that accepts a command from the browser, executes a process corresponding to the automatic control device, and returns a response to the browser;
Automatic transaction apparatus control system characterized by an application interface for controlling the inter-program communication between the browser and middleware are provided.

  The business application is provided on the remote server, and the management application is provided on the local server. Transaction data acquired under the control of the business application is converted into a format for management and stored in the storage device of the automatic transaction device. Therefore, even if a network failure occurs, the management application can independently recover the automatic transaction device .

<Configuration 3>
And it controls the automatic control device comprising a mechanism driven at the time of the transaction processing for the deposit or withdrawal, a system for controlling the automatic transaction apparatus for executing transaction processing for deposit or withdrawal,
The transaction process for the deposit / withdrawal is controlled according to a predetermined procedure, the transaction data generated as a result of the transaction process is stored in a business storage device, and the transaction data is converted into a form for management and used for management. A business application stored in a storage device and the business application operate independently of each other, and use the transaction data stored in the management storage device to perform maintenance management processing of the automatic transaction apparatus including the automatic control device A remote web server with a management application to control,
In the automatic transaction apparatus,
A network interface connected via the remote web server and the network,
Display screen for the user to the operation, and the communication via the network interface and the remote web server business application, the running transaction processing for deposit or withdrawal under the control of the business application, and , and the communication via the network interface and the remote web server management applications, executes output processing of data for maintenance treatment of an automatic teller machine comprising the automatic control device by the control of the management application Browser to
Middleware that accepts a command from the browser, executes a process corresponding to the automatic control device, and returns a response to the browser;
Automatic transaction apparatus control system characterized by an application interface for controlling the inter-program communication between the browser and middleware are provided.

  Since both the business application and the management application are on the remote server side, a large number of automatic transaction apparatuses can be remotely controlled through a network. In addition, since no record is left in the automatic transaction apparatus, a robust system can be constructed. Moreover, the price of an automatic transaction apparatus can also be reduced.

<Configuration 4>
In the automatic transaction apparatus according to Configuration 1 ,
The management application, an automatic teller machine and controls fault recovery processing and monitoring processing of the automatic transaction apparatus using the transaction data stored in the management storage device.
<Configuration 5>
In the automatic transaction apparatus control system according to Configuration 2 or 3 ,
The management application, an automatic transaction apparatus control system and controlling the failure recovery processing and monitoring processing of the automatic transaction apparatus using the transaction data stored in the management storage device.

In configurations 4 and 5, the management application can be a common module dedicated to management independent of the business application.

<Configuration 6 >
In the automatic transaction apparatus control system according to claim 2,
The screen displayed and controlled by the browser on the automatic transaction apparatus is composed of a plurality of frames,
A network monitoring module is incorporated in any of the frames,
The network monitoring module, when the automatic transaction apparatus through a network to monitor whether it is possible to the remote web server and normal communication and determines that it can not communicate normally notifies the local web server,
The automatic transaction apparatus control system, wherein the local web server activates a management application for controlling failure recovery processing.

  A network monitoring function can be added to the browser, and a management application can be automatically started when a network failure occurs.

<Configuration 7 >
In the automatic transaction apparatus control system according to claim 6 ,
The network monitoring module transmits a request for requesting some response to the remote web server at the start of transaction processing by the business application, and if no response is received even after a predetermined time has passed, the network monitoring module is normal. An automatic transaction apparatus control system characterized by determining that communication is impossible.

  Whether or not a network failure has occurred is executed at the start of business to ensure the normal operation of the automatic transaction apparatus.

<Configuration 8 >
In the automatic transaction device control system according to claim 6 or 7 ,
The management application is
Referring to transaction data stored in said management memory, together For a successful transaction has been interrupted can not the normal communication, and communication with any of the automatic control device fails whether or not to confirm, if any device that has failed, disconnect the device, the automatic transaction apparatus control system, characterized in that to resume the transaction by the automatic transaction apparatus.

The management application can resume transaction processing using the transaction data stored in the management storage device.

<Configuration 9>
A computer of an automatic transaction apparatus that controls an automatic control device including a mechanism driven at the time of transaction processing for deposit and withdrawal, and executes transaction processing for deposit and withdrawal;
The computer program which functions as a business application of Claim 1, a management application, a browser, middleware, and an application interface .
<Configuration 10>
In a system for controlling an automatic transaction apparatus that controls an automatic control device including a mechanism driven at the time of transaction processing for deposit and withdrawal, and executes transaction processing for deposit and withdrawal,
Causing the remote web server computer to function as the business application described in Configuration 2,
A computer program that causes a computer of the automatic transaction apparatus to function as the management application, the browser, the middleware, and the application interface according to Configuration 2 .
<Configuration 11>
In a system for controlling an automatic transaction apparatus that controls an automatic control device including a mechanism driven at the time of transaction processing for deposit and withdrawal, and executes transaction processing for deposit and withdrawal,
Causing the remote web server computer to function as the business application and management application described in Configuration 3,
A computer program that causes a computer of the automatic transaction apparatus to function as the browser, middleware, and application interface according to Configuration 3 .

<Configuration 12 >
A computer-readable recording medium on which the computer program according to Configuration 9 or 10 or 11 is recorded.

<Configuration 13 >
For a plurality of different types of automatic transaction devices controlled by business applications of different types of financial systems,
A browser that displays a screen for a user to operate, communicates with one of the business applications via a network interface, and executes a deposit / withdrawal transaction process;
Middleware that accepts a command from the browser, causes the automatic control device including a mechanism driven at the time of the deposit / withdrawal transaction processing to execute the corresponding process, and returns a response to the browser;
Equipped with an application interface that mediates and controls inter-program communication between the browser and the middleware,
In the business application, the transaction data generated as a result of transaction processing is converted into transaction data for management common to all the different types of automatic transaction devices, and stored in a management storage device provided at an arbitrary location. Add a means to
Provided with means for operating a management application that controls maintenance management processing including automatic control devices of all the automatic transaction apparatuses using data stored in the management storage device, independent of the business application An integrated management method for an automatic transaction apparatus managed by different types of financial systems.

When heterogeneous financial systems are integrated, by providing an application interface for each automatic transaction apparatus, it is possible to control all automatic control devices by operating the browser with general-purpose commands. The management application can use the transaction data converted into a common format to perform management work without being aware of the differences in financial systems. The management storage device and the management application may be on the automatic transaction apparatus side, the remote web server side, or anywhere.
The business application stores transaction data in a format unique to the business application in the business storage device, and edits the transaction data for different types of business management and stores it in the management storage device.
The transaction data is not only stored in a business storage device, but is also edited for management accessible by the management application. This management transaction data is stored in the management storage device. Transaction data for business use is unique to financial institutions and may differ for each automatic transaction apparatus. On the other hand, the format of transaction data for management can be made common regardless of the model of the automatic transaction apparatus. Therefore, a versatile management application can read this and use it for recovery processing when a failure occurs.

  Hereinafter, embodiments of the present invention will be described in detail for each example.

[Computer configuration]
FIG. 1 is a block diagram showing an automatic transaction apparatus control system according to the first embodiment. An example of the appearance is shown in the circle.
The automatic transaction apparatus control system 10 is controlled by a computer 12 built in the automatic transaction apparatus 11. The computer 12 includes an arithmetic processing device 14, a business storage device 16, and a management storage device 18. The computer 12 controls the automatic control device 20 to execute transaction processing such as deposit / withdrawal. The user executes transaction processing such as deposit / withdrawal while viewing the screen displayed on the display 22 of the automatic transaction apparatus 11.

  The automatic control device 20 is provided with an automatic cash deposit / withdrawal machine 24, a card reader / writer 30, and a passbook receipt printer 34. The automatic cash dispenser 24 includes a bill device 26 and a coin device 28. With these, banknotes and coins are deposited and withdrawn. The card reader / writer 30 includes a card device 32. This controls the reading and writing of the cash card. The passbook receipt printer 34 includes a passbook device 36 and a receipt device 37. The passbook device 36 controls the printing of the passbook. The receipt device 37 controls receipt printing. The automatic transaction apparatus 11 causes these automatic control devices to execute transaction processing for deposit and withdrawal.

  A browser 42, middleware 44, and application interface 46 are installed on the computer 12. Further, the business application 38 and the management application 40 are installed so that the automatic transaction apparatus has a function of executing transaction processing independently. The business application 38 and the management application 40 may be independently installed on separate computers built in the automatic transaction apparatus.

  The business application 38 has a function of controlling transaction processing for deposit / withdrawal according to a predetermined procedure and storing the transaction data 58 in the business storage device 16. The transaction processing is processing such as deposit withdrawal processing or remittance processing, for example. The business application 38 further has a function of converting the transaction data 58 obtained as a result of the transaction processing into transaction data 59 having a fixed format and then storing it in the management storage device 18 through the application interface 46.

  The management application 40 has a function of controlling maintenance management processing of an automatic transaction apparatus including the automatic control device 20 using the transaction data 59 stored in the management storage device 18. The maintenance management process is, for example, a process performed by an administrator, such as removing a failure of an automatic transaction apparatus, counting a cash stored in a safe, or outputting a transaction log. The management application 40 is configured to operate independently of the business application 38. The business application 38 is designed for a financial institution to provide a unique service, and is freely modified at any time. On the other hand, the management application 40 and management transaction data 59 are standardized and can be shared by any financial institution automatic transaction apparatus.

  The browser 42 functions as a man-machine interface using the display 22 when the user operates to realize transaction processing for depositing / withdrawing. The business application 38 and the management application 40 include web pages displayed by the browser 42. The web page is created in a format such as HTML (Hyper Text Markup Language), SGML (Standard Generalized Markup Language), or XML (eXtensible Markup Language). In the web page data, VBScript (registered trademark) (Visual Basic Script: a programming language developed by Microsoft), Java (registered trademark) (a programming language developed by Sun Microsystems), Java (registered trademark) Script ( A computer 12 program described in a script language developed by Sun Microsystems and Netscape Communications) is included, and predetermined processing is executed on the browser 42.

  The middleware 44 is a computer program for controlling the automatic control device 20. The middleware 44 has a function of receiving a command from the browser 42 through the application interface 46, executing a process corresponding to the device, and returning a response to the browser 42 through the application interface 46. The application interface 46 is realized by, for example, ActiveX (registered trademark) control.

  The application interface 46 controls communication between programs between the browser 42 and the middleware 44. In order to communicate with the middleware 44, a device-specific command or the like is required. The application interface 46 has a function of receiving a general-purpose command from an upper program such as a browser and transmitting a unique command to each middleware. In the reverse direction, it also has a function to convert and transfer commands. Therefore, business applications and management applications can be developed without being aware of the device.

[Deposit / withdrawal transaction processing]
FIG. 2 is a sequence chart showing a specific operation of the business application.
In transaction processing for deposit / withdrawal, first, a web page that displays an operation screen necessary for transaction processing is transmitted from the business application 38, and this operation screen is displayed on the display 22 by the browser 42 (T1, T2). T2). The automatic transaction apparatus is provided with an operation panel for a user to operate. The operation panel includes a known transparent pressure-sensitive electrode group pasted on the display 22 (FIG. 1) that displays an operation screen, an operation button group disposed around the display 22, and the like. When the operation panel is operated with the transaction start screen displayed, an operation control signal is accepted by the browser 42. The browser 42 transmits an operation control signal to the business application 38 (T3). The browser 42 receives the designated transaction screen from the business application 38 and displays it (T4).

  Transaction processing using the transaction screen is advanced according to the user's operation (T5). When the script language described in the web page of the transaction screen is interpreted, the corresponding command is sent from the browser 42 to the application interface 46 (T6). Although not shown, when the browser 42 receives a command for controlling each device from the business application 38, the browser 42 transfers the command to the application interface 46. The command is transmitted from the application interface 46 to the middleware 44 (T7), interpreted, and the automatic control device 20 is controlled (T8). Thus, transaction processing such as cash deposit and withdrawal is executed. The processing result (response) is transferred to the browser 42 in the reverse direction (T9-T11). The content of the response is information such as successful withdrawal of a specified amount.

  The browser 42 returns the processing result to the business application 38 (T12). The business application 38 stores the transaction data 58 in the business storage device 16 (T13). Further, the transaction data 58 is converted into transaction data 59 in a standard format (T14). Then, the application interface 46 is requested to write the transaction data 59 via the browser 42 (T15, T16). The application interface 46 writes the transaction data 59 in the management storage device 18 (T17). Further, the business application 38 transfers the transaction processing result to the management server of the financial institution via a network (not shown) at a predetermined timing.

  In this way, the business application and the management application are completely separated, and the latter has generality. For example, if the business application is replaced, the automatic transaction apparatus can be operated freely for another financial institution. Can do.

[Failure handling processing]
Here, when a failure occurs in the automatic transaction apparatus, the service person checks the function of the automatic transaction apparatus and tries to recover it. In the recovery process, various processes are executed, such as completing the interrupted transaction process, rewriting the transaction data 58, and the like. It is a security problem for a service person to install and bring a business application or management application to a laptop computer for maintenance and inspection. In addition, business applications are independently modified from time to time by financial institutions. Therefore, a management application 40 dedicated to maintenance management work is installed in the automatic transaction apparatus 11. When the transaction data 58 used by the business application 38 needs to be changed, the management application 40 requests processing corresponding to the business application 38.

  The management application 40 installed in the computer 12 of the automatic transaction apparatus 11 has a function of executing highly versatile management processing. That is, it is designed to perform a common operation regardless of the type of automatic transaction apparatus. Here, the division of roles between the management application 40 and the business application 38 will be clarified once again. The management application 40 starts and terminates automatic transaction devices, initializes automatic transaction device connection devices, trouble monitoring, trouble recovery control, device status, schedule, calculation of customer transaction mode according to staff settings, and monitoring It performs processing such as linkage control with the system, control of clerk and maintenance personnel transactions, recovery processing of customer transaction failures, linkage control with the business application 38, and the like.

  On the other hand, the business application 38 controls execution of customer transactions, control of devices used in customer transactions, linkage control of account transactions with the account system, storage processing and management of customer transaction records in a business storage device. Processing for storing customer transaction records in a storage device, cooperative control with CRM (customer relationship management) system (screen display control based on customer information, etc.), cooperative control with local web server 52, etc. . Accordingly, since the management application 40 and the business application 38 can be separately developed for parts other than the interface for cooperative control, the system can be developed and operated smoothly. For example, a business application is designed by a system engineer who reports directly to a financial institution. The management application is designed by a company engineer whose main business is the management and operation of an automatic transaction system.

  Here, for example, when recovering a failure caused by an interrupted transaction, the management application 40 needs to confirm the state of the interrupted transaction. The business application 38 stores transaction data 58 to be used in the business storage device 16 during normal transaction processing. However, the management application 40 cannot read the transaction data 58. Therefore, the business application 38 converts the transaction data 58 into a standard format that can be read by the management application 40 and stores it in the management storage device 59 through the application interface.

  Since the business application 38 converts the transaction data 58 in a format unique to a financial institution into transaction data 59 in a standardized format, the management application 40 can be developed without being aware of the unique transaction data 58. it can. For example, when integrating a plurality of financial institutions, initially, a plurality of types of business applications 38, transaction data 58, and automatic transaction apparatuses coexist. At this time, the management application 40 and the transaction data 59 handled by the management application 40 are shared. Thereby, integration of a management system can be implemented in the shortest time.

  On the other hand, the common format transaction data 59 is saved as a log file and used for management work. For example, when a failure occurs in the automatic control device 20, it is used to automatically complete an interrupted transaction. The application interface 46 and the middleware 44 absorb the uniqueness of each hardware constituting the automatic control device 20. That is, the control of the management application 40 can be shared even if the hardware has a unique specification. Therefore, it is possible to reduce the development cost by sharing the management application 40 for all automatic transaction apparatuses. Next, a specific failure recovery processing operation by the management application 40 will be described.

FIG. 3 is an operation flowchart showing an example of failure recovery processing.
The management application 40 monitors the failure of each part of the automatic transaction apparatus 11 (step S11). For example, the management application 40 operates on a resident frame controlled by the browser 42. Then, a response request command is transmitted to each automatic control device 20 at a predetermined timing. When there is no response or when the response is abnormal, it is determined that a failure has occurred in the device. When the management application 40 detects a failure in step S12, the transaction data 59 stored in the management storage device 18 is read in step S13. Next, failure diagnosis is performed using the data acquired during monitoring and the transaction data 59 (step S14). In step S15, the management application 40 cooperates with the business application 38 to normally end the interrupted transaction.

  For example, it is assumed that a bill conveyance failure of the bill device has occurred during a withdrawal transaction. The attendant in response to the user's call requests the management application 40 to remove the banknote conveyance obstacle and return to the state immediately before the withdrawal transaction is started. The management application 40 reads the corresponding transaction data 59 and specifies the target of transaction cancellation processing. When this information is notified to the business application 38, the business application 38 confirms the contents of the interrupted transaction and executes the cancellation process. The management application 40 receives the result and proceeds with other recovery processing.

  Thereafter, the management application 40 checks whether or not a failure has occurred in each device of the automatic transaction apparatus (step S16). For this purpose, it communicates with the bankbook device 36, the bill device 26, the coin device 28 and the like. If there is a malfunctioning device, disconnect it from the system. For example, if there is a failure in the bankbook device 36, the apparatus is set to a mode in which no bookkeeping process is performed (step S17). What is necessary is to prohibit the operation of the bookkeeping processing related program and restart the transaction processing. In the booth of the automatic transaction apparatus, there are indications such as “deposit”, “withdrawal”, “transfer”, “bookkeeping”, and the backlight is lit according to the mode. The backlight of the “book entry” is turned off, and the transaction is resumed in the corresponding mode (step S18).

[Network usage system]
FIG. 4 is a block diagram showing an embodiment of an automatic transaction apparatus control system using a network.
In the second embodiment, the business application 38 of the remote web server 50 connected to the automatic transaction apparatus via the network 48 controls transaction processing for deposit / withdrawal. That is, a web page displaying a screen necessary for transaction processing is transmitted from the remote web server 50 to the automatic transaction apparatus, and an operation screen is displayed by the browser 42. According to the user's operation, the script language described in the web page is interpreted, and the corresponding command is sent to the middleware 44 through the application interface 46 to execute the transaction process. The processing result is transferred from the automatic transaction apparatus to the remote web server 50. If the business application and the business storage device 16 shown in FIG. 1 are removed from the automatic transaction apparatus 11 as in the second embodiment, the automatic transaction apparatus 11 can be made common and highly versatile.

FIG. 5 is a block diagram showing a modification of the automatic transaction apparatus control system using a network.
In this embodiment, the management application 40 and the management storage device 18 are also provided on the remote web server 50 side. In both the example of FIG. 4 and the example of FIG. 5, the business application 38 of the remote web server 50 is connected to, for example, the management server 54 of the financial institution via the network 48. The transaction processing results are sequentially transferred from the business application 38 to the management server 54 of the financial institution. When the operation panel is operated with the transaction start screen displayed, an operation control signal is accepted by the browser 42. The browser 42 transmits an operation control signal to the remote web server 50, receives the transaction screen, and sequentially displays it. Also, a command for controlling each device is received from the remote web server 50 and transferred to the application interface 46. Thus, cash deposit / withdrawal processing and the like are executed.

The failure recovery process of the embodiment of FIG. 4 is the same as that of the embodiment of FIG. In the embodiment of FIG. 5, the management application 40 on the remote web server 50 side executes failure recovery processing by remote control. In this system, when a failure occurs in the network 48, the operation of the automatic transaction apparatus is stopped, and the service person responds by bringing a personal computer in which the management application is installed. This is suitable for management of unmanned terminals and the like.
This system is characterized by high security in information management because no data remains on the automatic transaction apparatus side.

[Network monitoring processing]
FIG. 6 is an explanatory diagram of the monitoring operation of the network used in the system of the second embodiment.
In this embodiment, the monitoring function of the network 48 is added to the resident frame of the browser 42. During transaction processing or standby by the automatic transaction apparatus, a standby screen is displayed on the display 22 by the browser 42. The standby screen is composed of a plurality of frames. In addition to the main screen 61 for executing transaction processing, sub-screens 62 and 63 for exclusively displaying menus and guidance are provided. Such a sub-screen cannot be displayed even if the main screen 61 is frequently switched. A network monitoring module 56 is incorporated in the resident frame 63.

  The frame 63 is described by HTML, for example. In this, the network monitoring module 56 is described by a script language, for example. The network monitoring module 56 has a function of monitoring whether the automatic transaction apparatus can normally communicate with the remote web server 50 through the network 48.

FIG. 7 is an operation flowchart of the network monitoring module.
The network monitoring module 56 is automatically activated when, for example, an automatic transaction apparatus is activated to start a transaction (step S21). The network monitoring module 56 transmits a request for requesting some response to the remote web server 50 immediately after activation of the automatic transaction apparatus (step S22). If the network 48 is normal, a response is received from the return remote web server 50. However, if there is a failure in the network 48, no response is received. A timer is started simultaneously with the transmission of the request (step S23).

  In this way, the network 48 is monitored, and the presence or absence of a response is determined (step S24). If the response is not received even when the timer counts the time limit, it is determined that a failure has occurred in the network 48, and a failure occurrence request is sent to the local web server 52 (step S25). The local web server 52 activates the prepared failure recovery processing program. When the response is received, the normal transaction business is started as it is (step S26). Note that the network failure detection operation may be executed periodically at regular intervals, for example. However, even if a network failure occurs when a transaction is not being executed, there is no problem as long as the failure is recovered at the start of the next transaction. Therefore, it is preferably executed automatically when the screen display for starting the transaction is started.

FIG. 8 is an explanatory diagram for explaining an integrated image of different types of financial systems.
For example, immediately before two financial institutions are integrated, the server 70 of one financial system controls the automatic transaction apparatus 71 through the network 48, and the server 72 of the other financial system controls the automatic transaction apparatus 73 through the network 48. doing. It is difficult to standardize and integrate trading operations of these different types of existing financial systems in a short period of time. Therefore, while making it possible to continue to use the business application of each financial system, the system for maintenance management is first made common.

  All of the automatic transaction apparatuses are controlled on a web basis as in the above embodiment. Even if the existing system is not a web-based system, it can be converted to the web-based by a partial software change without changing the hardware. Each automatic transaction apparatus is equipped with a browser. The browser displays a screen for the user to operate, communicates with the business application of the financial system via the network interface, and executes transaction processing for deposit and withdrawal. Just use the functions of a general-purpose browser.

  Moreover, the existing automatic control device provided in the automatic transaction apparatus may not be changed. Device manufacturers provide middleware to directly control automatic control devices. This middleware corresponds to a driver dedicated to an automatic control device designed independently. When the middleware receives the control command, the middleware generates a dedicated command for each automatic control device and transmits it to the automatic control device. When the processing result of the automatic control device is recognized, a response is generated. This response is returned to the business application that generated the control command.

  In the existing business application, since an automatic transaction apparatus to be controlled is specified, a control command specified by the middleware is generated and communicated with the middleware to control the automatic control device. However, in order to manage a plurality of automatic transaction apparatuses having different specifications with a common management application, commands specified for each middleware cannot be handled. Therefore, an application interface is provided to absorb the differences in middleware of each automatic transaction apparatus and to share commands for automatic control device control.

  The application interface mediates and controls inter-program communication between the browser and middleware, as already described in the above embodiment. By providing this application interface, the management application can control the automatic control device with a general-purpose command without being conscious of the characteristics of the automatic control device, so that it is possible to freely and freely control automatic transaction apparatuses of different types of financial systems. On the other hand, since the business application of each financial system is an automatic transaction apparatus whose control object is the same as before, it is possible to continue using unique control commands as before.

  As described above, all automatic transaction apparatuses to be integrated can be prepared for integration simply by installing software without replacing hardware or making major modifications. For business applications, transaction data generated as a result of transaction processing is converted into management transaction data common to all different types of automatic transaction devices, and stored in a management storage device provided at an arbitrary location. Add program modules to be stored. The management application uses the transaction data stored in the management storage device to execute failure recovery processing, management data generation, and other management tasks.

  The management application is separated and independent from the business application and controls maintenance management processing of all automatic transaction apparatuses. For example, it is mounted on an automatic transaction apparatus main body, a remote web server, or a mobile computer for maintenance management. Regardless of the difference in the financial system, it can be used in common, so failure response and recovery can be performed very quickly. In particular, it shows great power in maintenance management operations in stores where heterogeneous financial system automatic transaction devices coexist.

  The management storage device stores transaction data in a common format. This not only provides transaction data necessary for maintenance management to a management application, but can also be used effectively for data linkage and information exchange between different financial systems. The program module added to the business application also functions effectively for information exchange between different business applications.

  In the above-described system, when different types of financial systems are integrated, a unique automatic transaction apparatus is initially controlled by different types of business applications as before. Although the specifications of each automatic transaction apparatus are different, the above management application can perform common maintenance management across the types of automatic transaction apparatuses. Thereafter, for example, when a function for converting a control command output from a business application into a command that can be interpreted by middleware of any automatic transaction apparatus is added to the application interface, the number of automatic transaction apparatuses that can be controlled by the business application increases.

  In addition, business data stored in the management storage device after being converted to a common format can be accessed from business applications and used for information exchange between different financial systems. It becomes possible to share the design of the system over time. Further, the above system is effective not only for integration of financial systems by merger or the like, but also when an automatic transaction apparatus is shared by a plurality of financial institutions.

  The computer program installed in the arithmetic processing unit of the computer of the server or the automatic transaction apparatus may be configured by combining independent program modules, or may be configured by a program that is integrated as a whole. All or part of the processing controlled by the computer program may be configured by hardware having equivalent functions. Further, the above computer program may be used by being incorporated into an existing application program. The computer program for realizing the present invention as described above can be recorded on a computer-readable recording medium such as a CD-ROM and installed in any information processing apparatus for use. It can also be downloaded and used in the memory of any computer through the network.

It is a block diagram which shows the automatic transaction apparatus control system of Example 1. FIG. It is a sequence chart which shows the specific operation | movement of a business application. It is an operation | movement flowchart which shows a failure recovery operation example. It is a block diagram which shows the Example of the automatic transaction apparatus control system using a network. It is a block diagram which shows the modification of the automatic transaction apparatus control system using a network. FIG. 10 is an explanatory diagram of a monitoring operation of a network used in the system according to the second embodiment. It is an operation | movement flowchart of a network monitoring module. It is explanatory drawing explaining the integration image of a dissimilar financial system.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Automatic transaction apparatus control system 11 Automatic transaction apparatus 12 Computer 14 Processing unit 16 Business storage device 18 Management storage device 20 Automatic control device 22 Display 24 Automatic cash deposit / withdrawal machine 26 Bill device 28 Coin device 30 Card reader / writer 32 Card Device 34 Passbook receipt printer 36 Passbook device 37 Receipt device 38 Business application 40 Management application 42 Browser 44 Middleware 46 Application interface 48 Network 50 Remote web server 52 Local web server 54 Management server 56 Network monitoring module 58 Transaction data 59 Transaction data 61 Main Screen 62 Sub screen 63 Sub screen 70 Financial system server 71 Automatic transaction device 72 Financial system server 73 Automatic transaction equipment

Claims (13)

And it controls the automatic control device comprising a mechanism driven at the time of the transaction processing for the deposit or withdrawal, a predetermined procedure transaction processing for filling and dispensing prior to a device for executing the transaction processing for the deposit or withdrawal And a business application for storing the transaction data generated as a result of the transaction processing in a business storage device, converting the transaction data into a format for management, and storing it in the management storage device,
A management application that operates independently of the business application and controls maintenance management processing of an automatic transaction apparatus including the automatic control device using transaction data stored in the management storage device;
Communicating with the business application, displaying a screen operated by a user during transaction processing for deposit and withdrawal, executing input / output control of the transaction data, communicating with the management application, A browser that performs data input / output processing for maintenance management processing and performs data communication for controlling the automatic control device;
Middleware that accepts a command from the browser, generates a command for executing processing corresponding to each automatic control device, transmits the command to the automatic control device, and returns a response corresponding to the browser;
An automatic transaction apparatus comprising an application interface for controlling inter-program communication between the browser and middleware. A system for controlling the automatic transaction apparatus for executing transaction processing for controlling the automatic control device by withdrawal comprising mechanism driven at the time of the transaction processing for the deposit or withdrawal,
The transaction process for the deposit / withdrawal is controlled according to a predetermined procedure, the transaction data generated as a result of the transaction process is stored in a business storage device, and the transaction data is converted into a form for management and used for management. A business application to be stored in the storage device is provided in the remote web server,
In the automatic transaction apparatus,
A management application that operates independently of the business application and controls maintenance management processing of an automatic transaction apparatus including the automatic control device using transaction data stored in the management storage device;
A network interface connected via the remote web server and the network,
A browser that displays a screen for a user to operate, communicates with the business application of the remote web server via the network interface, and executes transaction processing for deposit and withdrawal;
Middleware that accepts a command from the browser, executes a process corresponding to the automatic control device, and returns a response to the browser;
Automatic transaction apparatus control system characterized by an application interface for controlling the inter-program communication between the browser and middleware are provided. And it controls the automatic control device comprising a mechanism driven at the time of the transaction processing for the deposit or withdrawal, a system for controlling the automatic transaction apparatus for executing transaction processing for deposit or withdrawal,
The transaction process for the deposit / withdrawal is controlled according to a predetermined procedure, the transaction data generated as a result of the transaction process is stored in a business storage device, and the transaction data is converted into a form for management and used for management. A business application stored in a storage device and the business application operate independently of each other, and use the transaction data stored in the management storage device to perform maintenance management processing of the automatic transaction apparatus including the automatic control device A remote web server with a management application to control,
In the automatic transaction apparatus,
A network interface connected via the remote web server and the network,
Display screen for the user to the operation, and the communication via the network interface and the remote web server business application, the running transaction processing for deposit or withdrawal under the control of the business application, and , and the communication via the network interface and the remote web server management applications, executes output processing of data for maintenance treatment of an automatic teller machine comprising the automatic control device by the control of the management application Browser to
Middleware that accepts a command from the browser, executes a process corresponding to the automatic control device, and returns a response to the browser;
Automatic transaction apparatus control system characterized by an application interface for controlling the inter-program communication between the browser and middleware are provided. The automatic transaction apparatus according to claim 1 ,
The management application, an automatic teller machine and controls fault recovery processing and monitoring processing of the automatic transaction apparatus using the transaction data stored in the management storage device. In the automatic transaction apparatus control system according to claim 2 or 3 ,
The management application, an automatic transaction apparatus control system and controlling the failure recovery processing and monitoring processing of the automatic transaction apparatus using the transaction data stored in the management storage device. In the automatic transaction apparatus control system according to claim 2,
The screen displayed and controlled by the browser on the automatic transaction apparatus is composed of a plurality of frames,
A network monitoring module is incorporated in any of the frames,
The network monitoring module, when the automatic transaction apparatus through a network to monitor whether it is possible to the remote web server and normal communication and determines that it can not communicate normally notifies the local web server,
The automatic transaction apparatus control system, wherein the local web server activates a management application for controlling failure recovery processing. The automatic transaction apparatus control system according to claim 6 , wherein the network monitoring module transmits a request for requesting some response to the remote web server at the start of transaction processing by the business application, and a predetermined time has elapsed. However, if no response is received, it is determined that normal communication cannot be performed. The automatic transaction apparatus control system according to claim 6 or 7 , wherein the management application is:
Referring to transaction data stored in said management memory, together For a successful transaction has been interrupted can not the normal communication, and communication with any of the automatic control device fails whether or not to confirm, if any device that has failed, disconnect the device, the automatic transaction apparatus control system, characterized in that to resume the transaction by the automatic transaction apparatus. A computer of an automatic transaction apparatus that controls an automatic control device including a mechanism driven at the time of transaction processing for deposit and withdrawal, and executes transaction processing for deposit and withdrawal;
The computer program which functions as a business application of Claim 1, a management application, a browser, middleware, and an application interface . In a system for controlling an automatic transaction apparatus that controls an automatic control device including a mechanism driven at the time of transaction processing for deposit and withdrawal, and executes transaction processing for deposit and withdrawal,
The computer of the remote web server functions as the business application according to claim 2.
A computer program causing a computer of the automatic transaction apparatus to function as a management application, a browser, middleware, and an application interface according to claim 2 . In a system for controlling an automatic transaction apparatus that controls an automatic control device including a mechanism driven at the time of transaction processing for deposit and withdrawal, and executes transaction processing for deposit and withdrawal,
The computer of the remote web server functions as the business application and management application according to claim 3.
The computer program which makes the computer of the said automatic transaction apparatus function as a browser of Claim 3, middleware, and an application interface . The computer-readable recording medium which recorded the computer program of Claim 9 or 10 or 11 . For a plurality of different types of automatic transaction devices controlled by business applications of different types of financial systems,
A browser that displays a screen for a user to operate, communicates with one of the business applications via a network interface, and executes a deposit / withdrawal transaction process;
Middleware that accepts a command from the browser, causes the automatic control device including a mechanism driven at the time of the deposit / withdrawal transaction processing to execute the corresponding process, and returns a response to the browser;
Equipped with an application interface that mediates and controls inter-program communication between the browser and the middleware,
In the business application, the transaction data generated as a result of transaction processing is converted into transaction data for management common to all the different types of automatic transaction devices, and stored in a management storage device provided at an arbitrary location. Add a means to
Provided with means for operating a management application that controls maintenance management processing including automatic control devices of all the automatic transaction apparatuses using data stored in the management storage device, independent of the business application An integrated management method for an automatic transaction apparatus managed by different types of financial systems.

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