JP2009130654A - Mobile phone terminal, center server and sound response method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a mobile phone terminal capable of reporting the status of a called party to a calling party at real time when there is an unattended incoming call and capable of confirming an answered audio message after call termination. <P>SOLUTION: PHS (personal handyphone system) 200 as a mobile phone terminal includes: a message storing unit 204; a mode setting unit 210; an incoming call response unit 214 which answers one or a plurality of audio messages chosen beforehand from a plurality of audio messages when there arises call termination in speech disable mode; a call register storing unit 206 which stores a calling party telephone number at call termination in association with the audio message answered to the call termination; and a call register reference unit 218 which allows reference to the answered audio message and/or answered specific information together with the calling party telephone number. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a mobile phone terminal capable of making a call via a base station, a center server, and a voice response method.

  For example, if there is an incoming call on a mobile phone that the user owns while taking a lecture, a meeting, a business talk, etc. If the telephone is not picked up, the automatic answering function is automatically switched.

  However, if there is a missed call as described above, the general auto-answer function will tell the caller that it is impossible to make a call, such as "I can't call you now". Although it is possible, it cannot tell what kind of situation the callee cannot make a call.

  In view of this, a technique has been proposed in which when a missed call is received, an e-mail is transmitted from the callee side to the caller side to transmit the situation on the callee side (for example, Patent Document 1).

Also, a technology for sending texts created by an external personal computer (PC) to a mobile phone held by the callee by e-mail, replacing it with voice on the callee's mobile phone, and responding to the caller as an automatic response function Has also been proposed (for example, Patent Document 2).
JP 2005-223550 A JP 2004-260416 A

  However, in the technique described in Patent Document 1, since the transmission is made to the caller side via e-mail, the caller's mail address is not known, or the caller has no e-mail function. Can not respond. In addition, since a response is made through e-mail, there is a possibility that a time difference may occur, and there is a possibility that the situation on the called party side cannot be transmitted in real time.

  In the technique described in Patent Document 2, a complicated situation can be transmitted because characters are input from an external PC. However, it takes time and effort to input.

  Further, in the techniques of Patent Documents 1 and 2, it is not possible to grasp the content that the callee side responded to the caller side after answering, and it is possible to confirm whether or not the callee side responded with an appropriate voice message. There wasn't.

  The present invention has been made in view of the above-mentioned problems associated with conventional mobile phone terminals. The object of the present invention is to inform the caller side of the situation on the caller side in real time and to receive the call when there is a missed call. To provide a mobile phone terminal, a center server, and a voice response method capable of confirming a voice message responding later.

  In order to solve the above problems, according to an aspect of the present invention, a mobile phone terminal capable of making a call via a base station, a message storage unit storing a plurality of voice messages, and a call in response to a user input If there is an incoming call when the call disable mode is set, a mode setting unit for setting the disabled mode, a message selecting unit for selecting one or more voice messages from a plurality of voice messages, and the message selecting unit An incoming call response unit that responds to a preselected voice message, an incoming call history storage unit that stores the incoming caller telephone number and the voice message that responded to the incoming call in association with each other, and the voice message that responded with the caller telephone number And / or an incoming call history reference section for referring to response specifying information associated with the voice message. Mobile phone terminal is provided.

  With this configuration, when there is an incoming call when the call disable mode is set, it is possible to respond in real time with a voice message corresponding to the situation of the user having the mobile phone terminal. In addition, by providing the incoming call history reference unit, it is possible to refer to the voice message responding to the predetermined caller telephone number and / or the response specifying information associated with the responding voice message after the response. Therefore, it can be confirmed later whether or not the voice message desired by the user is responded to the predetermined caller telephone number.

  Further, the incoming call history reference unit may refer only to a voice message and / or response specific information that has been responded to a specific caller telephone number designated by the user.

  As a result, the user can easily and quickly confirm whether or not the voice message responding to the designated caller telephone number is desired.

  In addition, the incoming call history reference unit may refer to the caller telephone number and the responded voice message and / or response specific information continuously in time series according to the user input.

  By continuously referencing in time series, it is possible to easily and at once confirm whether or not a voice message that matches the user's past situation has been responded to the caller telephone number.

  The response specifying information may be represented by one or a plurality of characters, figures, and sounds.

  Accordingly, it is possible to allow the user to recognize the responding voice message through the visual sense without reproducing the voice, or to allow the user to recognize the voice message by shortening the voice message.

  Further, the selection by the message selection unit may be made according to the number of times the user presses the operation key.

  By selecting a voice message according to the number of times the operation key is pressed, the user can easily and quickly select a desired voice message.

  In order to solve the above problems, according to another aspect of the present invention, a center server capable of communicating with a mobile phone terminal via a base station, a center storage unit storing a plurality of voice messages, and a mobile phone Communication with the specific mobile phone terminal can be established when there is a communication establishment request to the specific mobile phone terminal via the center server and the center setting unit that sets the center response mode according to the input from the terminal If the communication establishment determination unit and the communication establishment determination unit determine that communication with a specific mobile phone terminal cannot be established, one or more voice messages selected in advance from a plurality of voice messages Associating the center response unit that responds to the communication establishment requesting telephone terminal with the caller telephone number of the communication establishment requesting telephone terminal and the voice message that responds to the incoming A center history storage unit for storing, and a center history reference unit for causing a specific mobile phone terminal to refer to a voice message that has been responded and / or response specific information associated with the voice message together with a caller telephone number. A featured center server is provided.

  With this configuration, even when there is an incoming call when communication between the mobile phone terminal and the center server is not established, a voice message corresponding to the situation of the user having the mobile phone terminal is responded in real time. be able to. Further, by providing the center history reference unit, it is possible to refer to the voice message and / or response specifying information responding to the predetermined caller telephone number after the response.

  In order to solve the above problems, according to still another aspect of the present invention, there is provided a voice response method using a mobile phone terminal capable of making a call via a base station, wherein a message storing step for storing a plurality of voice messages is performed. And a mode setting step for setting the call disable mode in response to user input, and when there is an incoming call when the call disable mode is set in the mode setting step, 1 selected in advance from a plurality of voice messages Alternatively, an incoming call response step that responds to a plurality of voice messages, an incoming call history storage step that stores the incoming caller telephone number and the voice message that responded to the incoming call in association with each other, and the voice message that responded together with the caller telephone number And / or an incoming call history reference step for referring to response specific information associated with the voice message. Voice response and wherein the door is provided.

  In order to solve the above-described problem, according to still another aspect of the present invention, a voice response method using a center server capable of communicating with a mobile phone terminal via a base station, which stores a plurality of voice messages A center storing step, a center setting step for setting a center response mode in response to an input from the mobile phone terminal, and the specific mobile phone when a communication establishment request is made to the specific mobile phone terminal via the center server A communication establishment determination step for determining whether or not communication with the terminal can be established; and when it is determined in the communication establishment determination step that communication with a specific mobile phone terminal cannot be established, a selection is made in advance from a plurality of voice messages. A center response step for responding one or a plurality of voice messages to the communication establishment requesting telephone terminal, and calling the communication establishment requesting telephone terminal A center history storage step for associating and storing a telephone number and a voice message responding to the incoming call, and a voice message responding and / or the voice message together with a caller telephone number in response to a reference request of a specific mobile phone terminal And a center history reference step for referring to the response specifying information associated with the voice response method.

  The components based on the technical idea of the mobile phone terminal and the center server and the description thereof can be applied to the voice response method.

  As described above, according to the mobile phone terminal of the present invention, when there is a missed call, it is possible to inform the caller side of the situation of the caller side in real time, and confirm the voice message responding after the call is received. can do.

  Exemplary embodiments of the present invention will be described below in detail with reference to the accompanying drawings. In addition, in this specification and drawing, about the component which has the substantially same function structure, duplication description is abbreviate | omitted by attaching | subjecting the same code | symbol.

(First embodiment)
In general, when a user who has a mobile phone receives an incoming call in a place such as a train, a hospital, or a conference where it is difficult to make a call, the user switches to an automatic response mode if the user does not start the call. However, in the conventional automatic response mode, since only a response indicating that the call cannot be started is sent, the reason why the call cannot be started cannot be transmitted to the called party. Even if the reason why the call cannot be started can be communicated to the called party, the response cannot be confirmed later, so the user can check whether the user has responded to the called party with an appropriate response. There was no.

  In this embodiment, a mobile phone terminal, a center that can respond in real time and confirm what kind of response has been made later in a situation where it is difficult to make a call such as in a train or during a conference. A server and a voice response method will be described. In the following embodiments, in order to facilitate understanding, the configuration of the entire communication system using a mobile phone terminal will be described first, and then the configuration of the mobile phone terminal will be described in detail. Here, the PHS is used as the mobile phone terminal, but the present invention is not limited to this, and various electronic devices such as a mobile phone, a notebook personal computer, and a PDA (Personal Digital Assistant) having portability and callability are available. It can also consist of equipment.

(Communication system 100)
FIG. 1 is a system block diagram for explaining a communication system 100 according to the first embodiment. The communication system 100 includes a PHS 200 (200A, 200B), a base station 110 (110A, 110B), a communication network 120 such as ISDN (Integrated Services Digital Network) or the Internet, and a center server 130. .

  In the communication system 100, when a user of the PHS 200B attempts to call the PHS 200A using the PHS 200B, communication with the base station 110B in the communicable area is established according to the operation of the PHS 200B, and the base station 110B The center server 130 is requested to establish a communication connection with the PHS 200A via the communication network 120.

  Then, the center server 130 selects the base station 110A in the communicable area of the PHS 200A and sets a voice call with the PHS 200A.

  When the setting of the base station 110 necessary for the voice call is completed, the base station 110B and the base station 110A are connected via the center server 130, and voice communication between the PHS 200B user and the PHS 200A user becomes possible.

  Here, if the call disabling mode is set in the mode setting unit provided in PHS 200A, it is notified that there is an incoming call for a predetermined time, and then the incoming call response unit responds to the PHS 200B with a voice message. Such a call disable mode refers to a mode in which when a call is received, if the call cannot be started within a predetermined time, the caller is automatically responded to by voice.

  Thereby, when there is an incoming call when the call disable mode is set, it is possible to respond in real time with a voice message according to the situation of the user having the mobile phone terminal.

(PHS200)
Hereinafter, the configuration of the PHS 200 in the communication system 100 will be described. Here, a mode in which the PHSs 200 communicate with each other via the base station 110 and the center server 130 is described. However, the present invention is not limited to this, and naturally communication between various communication devices by other wireless communication, wired communication, or the like. It is applicable to.

  FIG. 2 is a functional block diagram showing a schematic function of the PHS 200, and FIG. 3 is an explanatory diagram for explaining the appearance of the PHS 200. The PHS 200 includes a terminal storage unit 202, a terminal control unit 208, a display unit 216, an operation unit 220, a voice input unit 222, a voice output unit 224, and a wireless communication unit 226. .

  The terminal storage unit 202 includes a ROM, a RAM, an EEPROM, a nonvolatile RAM, a flash memory, a HDD (Hard Disk Drive), and the like, and stores programs processed by the terminal control unit 208 (to be described later), telephone directory information, and the like. . The terminal storage unit 202 also functions as a message storage unit 204 and an incoming call history storage unit 206.

  The message storage unit 204 stores a plurality of voice messages, response specifying information associated with the voice messages, and an identifier for identifying the voice messages. The voice message indicates a situation in which a user having the PHS 200 cannot make a call. For example, “You cannot get on the train and make a phone call”, “You cannot make a phone call because you are in a hospital”, There are messages such as "I can't answer the phone because I'm in a meeting" or "I can't answer the phone because I'm in a movie theater". The response specifying information will be described in detail later. In the present embodiment, the voice message may be preset in the PHS 200, may be created independently through the voice input unit 222 described later, or downloaded by the wireless communication unit 226 described later.

  The incoming call history storage unit 206, when an incoming call is received from the PHS 200B when the call disable mode is set in the mode setting unit 210 to be described later, the phone number of the PHS 200B (calling source telephone number) and an incoming call response to be described later The unit 214 stores the voice message responding to the incoming call in association with it.

  The terminal control unit 208 manages and controls the entire PHS 200 using a semiconductor integrated circuit including a central processing unit (CPU). The terminal control unit 208 performs a call function using the PHS 200 and a mail delivery function using the program stored in the terminal storage unit 202. In this embodiment, the terminal control unit 208 also functions as a mode setting unit 210, a message selection unit 212, an incoming call response unit 214, and an incoming call history reference unit 218, which will be described in detail below.

  The mode setting unit 210 sets a call disable mode (including on / off) in accordance with user input. In the present embodiment, the mode setting unit 210 sets the call disabled mode by pressing a mode setting key 220a that is a part of the operation unit 220 described later.

  The message selection unit 212 selects a voice message according to the number of times the user presses an operation key 220b that is a part of the operation unit 220 described later. For example, when the operation key 220b is pressed once, a voice message “You cannot get on the train and make a phone call” is selected, and when you press twice, the voice “You cannot call because it is in a hospital.” A message is selected. Thereby, the user of PHS200 can select the desired voice message easily and quickly.

  When there is an incoming call when the mode setting unit 210 is set to the call disabling mode, the incoming call response unit 214 receives the voice message selected by the message selection unit 212 after a predetermined time when the incoming call is notified. To respond via the wireless communication unit 226.

  The incoming call history reference unit 218 refers to the response specifying information responded together with the telephone number (source telephone number) of the PHS 200B, and displays it on the display unit 216 described later.

  The display unit 216 includes a liquid crystal display, EL (Electro Luminescence), PDP (Plasma Display Panel), etc., and is stored in the memory 214 or provided from an application server (not shown) via a communication network. A GUI (Graphical User Interface) of a web browser or application can be displayed.

  FIG. 4 is an explanatory diagram for explaining the display unit 216 that is displayed by referring to the response specifying information that the incoming call history reference unit 218 responds with the telephone number (source telephone number). In FIG. 4, a telephone mark indicates an incoming call history when the call disabled mode is set, and a handset mark indicates an incoming call history of a call. Therefore, when a telephone mark is shown in the incoming call history reference unit 218, it means that the incoming call response unit 214 has responded to the voice message to the caller.

  FIG. 4A is a diagram displayed on the display unit 216 by the incoming call history reference unit 218 when the response specifying information is characters. As shown by an arrow in FIG. 4A, when a telephone mark is selected, response specifying information associated with the voice message that responded with the caller telephone number, here, characters are displayed. For example, the response specific information of the voice message “I can't make a phone call on the train” is “train”. In addition, response specific information corresponding to the voice message is displayed.

  In the present embodiment, the incoming call history reference unit 218 refers to response specific information in response to a specific caller telephone number designated by the user by pressing an operation unit 220 described later, and causes the display unit 216 to display the response specific information.

  FIG. 4B is a diagram displayed on the display unit 216 by the incoming call history reference unit 218 when the response specifying information is a graphic. As shown in FIG. 4B, response specifying information associated with the voice message that responded with the caller telephone number, here, a graphic is displayed. For example, the response specifying information of the voice message “I can't make a phone call on a train” is an icon that represents a train. In addition, response specific information corresponding to the voice message is displayed. FIG. 4C shows a typical example of response specifying information corresponding to a voice message. This allows the user to recognize the responding voice message through vision without reproducing the voice.

  In the present embodiment, the response specifying information may be preset in the PHS 200 or downloaded by the wireless communication unit 226 described later.

  With the configuration shown in FIG. 4, the user can easily and quickly confirm whether or not the voice message responding to the designated caller telephone number is desired.

  In the present embodiment, the response specifying information is configured to include characters and graphics associated with the responding voice message, but is not limited thereto, and may be configured by voice. The voice as the response specifying information here is, for example, a shortened voice message, and when the voice message is “cannot answer the phone on the train”, the response specifying information The sound becomes “train” and is output by the sound output unit 224 described later. This makes it possible for the user to recognize the voice message with a shortened voice.

  Further, the incoming call history reference unit 218 may continuously display and display the caller telephone number and the response specifying information responded during the setting period of the call disable mode set immediately before. As a result, it is possible to easily confirm at a time whether or not a voice message that matches the user's past situation has been responded to the caller telephone number. The incoming call history reference unit 218 can also refer to the caller telephone number and the responding voice message and / or response specifying information continuously in time series according to the user input.

  By providing the incoming call history reference unit 218, it is possible to refer to a voice message and / or response specifying information responding to a predetermined caller telephone number after the response. Therefore, it can be confirmed later whether or not the voice message desired by the user is responded to the predetermined caller telephone number.

  In the present embodiment, the incoming call history reference unit 218 refers to the response identification information responded together with the caller telephone number and displays it on the display unit 216. However, even if the voice message itself is reproduced via the voice output unit 224 described later. Good.

  The operation unit 220 includes a mode setting key 220a and an operation key 220b. The operation unit 220 includes switches such as a keyboard, a cross key, and a joystick, and receives a user operation input.

  The voice input unit 222 converts the user's voice input during a call into an electrical signal that can be processed in the PHS 200.

  The voice output unit 224 is configured by a speaker or the like, and outputs the voice signal of the communication partner received by the PHS 200 by changing it to voice, or outputs a ring tone, an operation sound of the operation unit 220, an alarm sound, or the like. You can also In addition, the voice output unit 224 outputs a voice message in the incoming call history reference unit 218 and a voice that is response specifying information.

  The wireless communication unit 226 performs wireless communication with the base station 110 in the PHS 200 communication network. As such wireless communication, there is a time division multiplexing method in which a plurality of time slots in which frames are time-divided in a base station are assigned to a channel of a mobile phone and communication is performed.

(Voice response method)
Subsequently, a voice response method using the above-described PHS 200 will be described. FIG. 5 is a flowchart showing a flow of a voice response method using the PHS 200.

  First, a plurality of voice messages are stored in the message storage unit 204 (S300: message storage step). Next, the input of the user's mode setting key 220a is accepted to set the call disabled mode (S302: mode setting step). Here, when power-off by the user is accepted (S304), the voice response method ends. When there is an incoming call when the call disable mode is set in the mode setting step S302 (S306: incoming call determination step), one voice message (for example, a train) that is selected by the user in advance by the message selection unit 212 (S308: incoming call response step).

  Thereafter, the incoming caller telephone number and the voice message responding to the incoming call are stored in association with each other (S310: incoming call history storage step). Here, when a confirmation operation is performed in order to confirm the message that the user has responded to and accepted (S312: response confirmation step), the voice message that has been replied with the caller telephone number and the response specifying information are referred to (S314: incoming call history). Reference step).

  Thereby, when there is an incoming call when the call disable mode is set in the mode setting step S302, a voice message corresponding to the situation of the user having the mobile phone terminal can be responded in real time. Further, by including the incoming call history reference step S314, it is possible to refer to the voice message and the response specifying information in response to the predetermined caller telephone number after the response. Therefore, it can be confirmed later whether or not the voice message desired by the user is responded to the predetermined caller telephone number.

(Second embodiment)
In the first embodiment, a mobile phone terminal has been described in which a voice message is responded to the caller telephone number when an incoming call is received when set to the call disable mode, and the response content can be referred to later together with the caller telephone number. However, when the PHS 200 is out of the service area, the center server responds a voice message to the caller telephone number and later refers to the response content together with the caller telephone number. In the second embodiment, the configuration of the center server will be described.

(Communication system 500)
FIG. 6 is a system block diagram for explaining a communication system 500 according to the second embodiment. The communication system 500 includes a PHS 200 (200A, 200B), a base station 110 (110A, 110B), a communication network 120 such as ISDN or the Internet, and a center server 630. Constituent elements having substantially the same functions as those of the first embodiment described above are denoted by the same reference numerals and description thereof is omitted.

  In the communication system 500, when a user of the PHS 200B attempts to call the PHS 200A using the PHS 200B, communication with the base station 110B in the communicable area is established according to the operation of the PHS 200B, and the base station 110B Requests communication connection with the PHS 200A from the center server 630 via the communication network 120.

  When there is a communication establishment request from the telephone terminal that is the communication establishment request source, that is, the PHS 200B, the center server 630 determines whether or not communication with the PHS 200A can be established. Respond.

  Thereby, when there is an incoming call when communication between the PHS 200A and the center server 630 cannot be established, a voice message corresponding to the situation of the user having the PHS 200A can be responded in real time.

  Hereinafter, the configuration of the center server 630 in the communication system 500 will be described. Here, a mode in which the PHS 200B communicates with the center server 630 via the base station 110B is described, but the present invention is not limited to this, and can naturally be applied to various communications such as other wireless communications and wired communications. .

(Center server 630)
FIG. 7 is a functional block diagram showing a schematic function of the center server 630. The center server 630 includes a center storage unit 632, a center control unit 638, and a center communication unit 656 as a center transmission unit.

  The center storage unit 632 includes a ROM, a RAM, an EEPROM, a nonvolatile RAM, a flash memory, an HDD, and the like, and stores a program processed by the center control unit 638 described later. The center storage unit 632 also functions as a center storage unit 634 and a center history storage unit 636.

  The center storage unit 634 stores a plurality of voice messages. The voice message indicates a situation in which a user having the PHS 200 cannot make a call. For example, “You cannot get on the train and make a phone call”, “You cannot make a phone call because you are in a hospital”, There are messages such as "I can't answer the phone because I'm in a meeting" or "I can't answer the phone because I'm in a movie theater". In the present embodiment, the voice message may be preset in the center server 630 or may be transmitted in advance from the PHS 200A via the center communication unit 656 described later.

  When there is a communication establishment request from the PHS 200B and the communication establishment determination unit 640 described later determines that communication with the PHS 200A cannot be established, the center response storage unit 636 responds with a voice message from the center response unit 644 described later. Then, the telephone number of the PHS 200B (the incoming caller telephone number) and the voice message that has responded are stored in association with each other.

  The center control unit 638 manages and controls the entire center server 630 by a semiconductor integrated circuit including a central processing unit (CPU). The center control unit 638 performs a call function and a mail delivery function using the center server 630 using the program stored in the center storage unit 632. The center control unit 638 also functions as a communication establishment determination unit 640, a center selection unit 642, a center response unit 644, a center setting unit 646, and a center history reference unit 648.

  When there is a communication establishment request from the PHS 200B to the PHS 200A, the communication establishment determination unit 640 determines whether communication with the PHS 200A can be established.

  The center selection unit 642 selects a voice message from the center storage unit 634 based on information transmitted from the PHS 200A in response to a user input when communication between the PHS 200A and the center server 630 is established. The information transmitted from the PHS 200A is information related to the voice message that the incoming call response unit 214 responds when the PHS 200A is set to the communication disabled mode. For example, when the PHS 200A transmits information to the center server 630, information may be stored in a terminal information storage unit (not shown) provided in the center storage unit 632, and a voice message may be selected based on this information.

  For example, the center storage unit 634 of the center server 630 stores a server voice message corresponding to the voice message in the PHS 200A. The PHS 200A transmits the identifier of the selected voice message to the center server 630 according to the user input. The center server 630 stores this in the terminal information storage unit (not shown) as being in the state of the PHS 200A. The center selection unit 642 can select a voice message corresponding to the identifier stored in the terminal information storage unit.

  The center response unit 644 receives the voice message selected by the center selection unit 642 when the communication establishment determination unit 640 determines that communication with the PHS 200A cannot be established despite the communication establishment request from the PHS 200B. It responds to PHS200B via the center communication part 656.

  The center setting unit 646 sets the center response mode (including on / off) in response to an input from the PHS 200A via an input of a user having the PHS 200A. As a result, the center response mode can be set or canceled before going out of service.

  In response to an inquiry from the PHS 200A, the center history reference unit 648 causes the PHS 200A to refer to the voice message and the response specifying information responded together with the telephone number (source telephone number) of the PHS 200B via the center communication unit 656.

  The center communication unit 656 communicates with the PHS 200A and the PHS 200B via the communication network 120 and the base station 110. Such communication may be wireless communication or wired communication.

  Thereby, when there is an incoming call from the PHS 200B when communication between the PHS 200A and the center server 630 is not established, a voice message preselected by the PHS 200A can be answered in real time. Further, by providing the center history reference unit 648, it is possible to refer to a voice message responding to a predetermined caller telephone number after the response.

(Voice response method)
Next, a voice response method using the above-described center server 630 will be described. FIG. 8 is a flowchart showing the flow of the voice response method using the center server 630.

  First, a plurality of voice messages are stored in the center storage unit 634 (S700: center storage step), and an input from the PHS 200A via the input of the user having the PHS 200A is received and the center response mode is set in advance ( S702: Center setting step). Here, when power-off by the user is accepted (S704), the voice response method is terminated. Next, when there is a communication establishment request from the PHS 200B to the PHS 200A (S706: incoming call determination step), it is determined whether communication between the PHS 200A and the center server 630 has been established (S708: communication establishment determination step). If it is determined in the communication establishment determination step S708 that communication with the PHS 200A cannot be established, for example, it is determined that the communication is outside the service area, one or more voice messages preselected from a plurality of voice messages are returned to the communication establishment request source PHS 200B ( S710: Center response step). Then, the caller telephone number of the PHS 200B as the communication establishment request source and the voice message that responds to the incoming call are stored in association with each other (S712: center history storage step). The center server 630 accepts a history inquiry from the PHS 200A (S714: inquiry step), and refers to the voice message that responded with the caller telephone number (S716: center history reference step).

  Thereby, by setting the center response mode in the center setting step S702 in advance when it is determined that communication between the PHS 200A and the center server 630 is not established in the communication establishment determination step S708, When an incoming call is received from the PHS 200B, a voice message previously selected by the PHS 200A can be answered in real time. Further, by including the center history reference step S716, the voice message responding to the predetermined caller telephone number is referred to after the response, and the voice message responding with the caller telephone number is transmitted to the PHS 200A. It can be confirmed later whether the user has responded to the number with the desired voice message.

  As mentioned above, although preferred embodiment of this invention was described referring an accompanying drawing, it cannot be overemphasized that this invention is not limited to this example. It will be apparent to those skilled in the art that various changes and modifications can be made within the scope of the claims, and these are naturally within the technical scope of the present invention. Understood.

  For example, in the above-described embodiment, an example in which a voice message is registered in advance as a voice is described. However, the present invention is not limited to such a case. For example, a text message is registered and converted into a voice when responding. Voice message response means can be applied.

  Note that the steps in the voice response method of the present specification do not necessarily have to be processed in chronological order according to the order described in the flowchart, and are executed in parallel or individually (for example, parallel processing or object-based processing). Processing).

  The present invention can be used for a mobile phone terminal, a center server, and a voice response method.

It is a system block diagram for demonstrating the communication system concerning 1st embodiment. It is the functional block diagram which showed the schematic function of PHS. It is explanatory drawing for demonstrating PHS. It is explanatory drawing for demonstrating an incoming call history reference part. It is the flowchart which showed the flow of the voice response method using PHS. It is a system block diagram for demonstrating the communication system concerning 2nd embodiment. It is the functional block diagram which showed the schematic function of the center server. It is the flowchart which showed the flow of the voice response method using a center server.

Explanation of symbols

100, 500 ... communication system, 110 ... base station, 120 ... communication network,
130, 630 ... Center server, 200 ... PHS, 202 ... Terminal storage unit, 204 ... Message storage unit, 206 ... Incoming call history storage unit, 208 ... Terminal control unit, 210 ... Mode setting unit, 212 ... Message selection unit, 214 ... Incoming call response unit, 216 ... Display unit 218 ... Incoming call history reference unit, 220 ... Operation unit, 220a ... Mode setting key, 220b ... Operation key, 222 ... Voice input unit, 224 ... Voice output unit, 226 ... Wireless communication unit, 632 ... Center storage unit, 634 ... Center storage unit, 636 ... Center history storage unit, 638 ... Center control unit, 640 ... Communication establishment determination unit, 642 ... Center selection unit, 644 ... Center response unit, 646 ... Center setting unit, 648 ... Center history reference part, 656 ... Center communication part

Claims (8)

A mobile phone terminal capable of making a call via a base station,
A message storage unit storing a plurality of voice messages;
A mode setting unit for setting a call disabled mode in response to user input;
A message selector for selecting one or more voice messages from the plurality of voice messages;
If there is an incoming call when the call disable mode is set, an incoming call response unit that responds to a voice message preselected by the message selection unit;
An incoming call history storage unit for storing the caller telephone number of the incoming call and a voice message responding to the incoming call in association with each other;
An incoming call history reference unit for referring to the responding voice message and / or response specifying information associated with the voice message together with the caller telephone number;
A mobile phone terminal comprising:   2. The mobile phone terminal according to claim 1, wherein the incoming call history reference unit refers to a voice message and / or response specifying information responding to a specific caller telephone number designated by a user.   2. The mobile phone according to claim 1, wherein the incoming call history reference unit continuously refers to a caller telephone number and the responded voice message and / or response identification information in time series according to a user input. Phone terminal.   4. The mobile phone terminal according to claim 1, wherein the response specifying information is represented by one or more of a character, a figure, and a voice.   5. The mobile phone terminal according to claim 1, wherein the selection by the message selection unit is made according to the number of times the user presses the operation key. A center server capable of communicating with a mobile phone terminal via a base station,
A center storage unit storing a plurality of voice messages;
A center setting unit for setting a center response mode in response to an input from the mobile phone terminal;
A communication establishment determination unit that determines whether communication can be established with the specific mobile phone terminal when a communication establishment request is made to the specific mobile phone terminal via the center server;
When it is determined by the communication establishment determination unit that communication cannot be established with the specific mobile phone terminal, one or more voice messages preselected from the plurality of voice messages are sent to the communication establishment requesting telephone terminal. A responding center response unit;
A center history storage unit that associates and stores a caller telephone number of the telephone terminal of the communication establishment request source and a voice message responding to the incoming call;
A center history reference unit that causes the specific mobile phone terminal to refer to the voice message that has been responded and / or response specific information associated with the voice message together with the caller telephone number;
A center server comprising: A voice response method using a mobile phone terminal capable of making a call via a base station,
A message storage step for storing a plurality of voice messages;
A mode setting step for setting a call disable mode in response to user input;
An incoming call response unit step for responding to one or more voice messages preselected from the plurality of voice messages when there is an incoming call when the call disable mode is set in the mode setting step;
An incoming call history storage step for storing the incoming caller telephone number and the voice message responding to the incoming call in association;
An incoming call history reference step for referring to the responding voice message and / or response specific information associated with the voice message together with the caller telephone number;
A voice response method comprising: A voice response method using a center server capable of communicating with a mobile phone terminal via a base station,
A center storage step for storing a plurality of voice messages;
A center setting step for setting a center response mode in response to an input from the mobile phone terminal;
A communication establishment determination step for determining whether or not communication with the specific mobile phone terminal is established when there is a communication establishment request to the specific mobile phone terminal via the center server;
If it is determined in the communication establishment determination step that communication cannot be established with the specific mobile phone terminal, one or more voice messages preselected from the plurality of voice messages are sent to the communication establishment requesting telephone terminal. A center response step to respond;
A center history storage step of storing the caller telephone number of the telephone terminal of the communication establishment request source in association with the voice message responding to the incoming call;
In response to a reference request of the specific mobile phone terminal, a center history reference step of referring to the responding voice message and / or response specifying information associated with the voice message together with the caller telephone number;
A voice response method comprising:

Images