JP2009104619A - Remote monitoring system of automatic fire alarm equipment - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To display contents to be informed on a fire receiver through a network. <P>SOLUTION: In this system, fire receivers of a plurality of objects and a customer service server are connected to the network. The customer service server includes: a registering means for registering display information displayed on a display part of the fire receiver; and a transmission means for transmitting the display information to the respective fire receivers through the network, wherein the fire receiver which has received the display information displays the display information on the display part. When the title of the display information to be displayed again is not stored in a storage part in again displaying the display information, a list of titles of the display information stored in the past is requested to the customer service server, thereby displaying the list of titles of the display information, one of the titles of the display information to be again displayed is specified, and the contents of the display information specified by the customer service server are requested to again display the information. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention sets up a customer service server for performing various services via a network such as the Internet, accesses a fire receiver of a remotely registered property, and collects information remotely. About the system.

  Conventionally, fire-fighting equipment such as automatic fire alarm equipment, sprinkler fire-fighting equipment, and indoor fire hydrant equipment has been provided in a building that is a predetermined fire prevention object. Such equipment must be maintained and managed so that it can function properly in the event of an unforeseen event of fire.

  Various fire fighting facilities such as those described above often have a fire receiver as a central control unit that aggregates alarm signals such as fire occurrences and abnormal information indicating functional abnormalities. A fire receiver that monitors and controls various devices is installed in the disaster prevention center or the manager's room, and is monitored by the manager.

In addition, it is possible to use a so-called total operation panel that installs a monitoring panel in each of the above-mentioned fire fighting facilities, outputs various status information from each monitoring panel, and aggregates them into one comprehensive monitoring panel. The general operation panel in this case is not functionally different from the fire receiver.
Japanese Patent Laid-Open No. 2-59998

  In the above-mentioned conventional equipment, when a manager is stationed for each building, if information on the occurrence of a fire or malfunction is displayed on the panel of the fire receiver that supervises each equipment, respond accordingly. However, it is not possible to respond immediately when the manager is not always present or when the manager is not present.

  In some cases, a system that reports the status of such facilities via telephone is established, but even if a specific center receives a report from a fire receiver, the fire receiver is properly powered. If it is down, it cannot be grasped at the center.

  In addition, the fire receiver has a so-called event log function in order to record the history of the state change in the facility in the summarized range. Here, simply “event” is a factor that should be recorded with respect to state changes, and “log” is a function that records events over time along with their occurrence time. In order to exhibit such an event log function, the fire receiver is equipped with a writable nonvolatile storage means such as a flash memory for storing records.

  However, even if an attempt is made to save all the events that have occurred in the fire receiver, the storage means has a capacity limit and cannot be saved indefinitely. In addition, when a manufacturer or an inspector checks what is stored in the fire receiver, the user must go to the building and take it out of the fire receiver.

  In addition, recent fire receivers are often equipped with an automatic test function. The functional test provided by the fire receiver varies depending on the model, but the automatic test is performed automatically at a specified time, for example, once a week, and the result is saved and there is an abnormality. In the case of abnormal alarm operation.

  However, even if an abnormality is detected by the automatic test, depending on the management's response, the response is delayed, and the abnormal alarm operation becomes meaningless when the person is taking a seat off. In addition, although it is preferable that the state of the facility can be confirmed at all times, the record of the execution of the automatic test may be deleted, and it may not be possible to confirm that the facility is being periodically executed.

  Also, if there is any display factor from the equipment installed in the building, it will be displayed with letters and symbols on the display means such as LCD on the board of the fire receiver, but the administrator is not familiar with it If so, the meaning of the display that needs to be handled may not be understood.

  As described above, it is preferable to explain the operation of the display including the state of the indicator lamps other than the LCD on the panel of the fire receiver and the switch and the state of the switch. It is preferable that

  In addition, if any of the facilities installed in the building has a content to be notified, such as changes in handling items, it will be thoroughly communicated by letter or telephone contact. However, when there is content to be notified in this way, it is cumbersome to individually notify the building where the related equipment is installed.

  In addition, there is a fire receiver that has a simulation function that pre-sets the occurrence order of events at the time of a fire and has a simulation function that tries an accurate operation by an administrator etc., and the occurrence order of events in this simulation operation is the simulation operation Once you have experienced this, you can predict the order in which the events occur, or you may need to change the order in which the events occur best in a building or city environment. And when changing the occurrence order of an event, the operation | work which resets the data stored in each fire receiver is complicated.

  Therefore, a first object of the present invention is to access the fire receiver of each building via a network so that it can be confirmed that the fire fighting equipment is functioning.

  A second object of the present invention is to make it possible to store and use events occurring in each building in a lump via a network.

  A third object of the present invention is to enable an automatic test function to be executed via a network.

  A fourth object of the present invention is to make it possible to grasp the state of a board surface of a fire receiver via a network.

  A fifth object of the present invention is to enable a fire receiver to display a content to be notified via a network.

  A sixth object of the present invention is to make it possible to easily change the procedure of a simulation function via a network.

  The present invention is a system in which a fire receiver of a plurality of properties and a customer service server that manages the plurality of properties are connected to a network, wherein the customer service server can display a message that can be displayed on a display unit of the fire receiver, Registration means for registering display information based on at least one of an image and a video; and transmission means for transmitting the display information to the fire receivers via the network. The received fire receiver displays the display information on the display unit, and stores the display information or the title of the display information in the storage unit in which a predetermined number of storage areas are set. When the received display information is displayed again, the display information stored in the storage unit or the title of the display information is displayed on the display unit, and the display information is displayed again. If the title of the display information is not stored, the list of titles of the display information is displayed by requesting the customer service server for a list of titles of the display information stored in the storage unit in the past, This is a remote monitoring system for an automatic fire alarm facility in which one of the titles of the display information to be redisplayed is designated and the content of the display information designated in the customer service server is requested to redisplay.

  In addition, if the fire receiver that has received the display information stores the title of the display information to be redisplayed, one of the titles of the display information to be redisplayed is designated and designated to the customer service server. This is a remote monitoring system for automatic fire alarm equipment that redisplays by requesting the contents of the displayed display information.

  The customer service server is a remote monitoring system for an automatic fire alarm system that transmits designated display information to the requested fire receiver when receiving a display information request signal from the fire receiver. .

  According to invention of Claims 1-3, there exists an effect that the customer service server can display the content which wants to notify to the fire receiver of each building via a network. Further, as a function of the fire receiver, past information can be read from the customer service server without leaving a history of information provided in the storage unit.

  FIG. 1 is a diagram showing a remote monitoring system 100 for automatic fire alarm equipment according to a first embodiment of the present invention.

  The automatic fire alarm facility remote monitoring system 100 includes a customer service server 10, a storage device M1 such as an HDD that stores facility list data, a similar storage device M2 that stores event log data, a personal computer, and the like. Terminal device D1 for managers composed of the above, the Internet NW, the fire receiver RE with a terminal function installed in the building, and the fire detector S connected to the fire receiver RE via a line It is a system that reduces the functional burden of the fire receiver RE and makes the use of information convenient.

  A plurality of fire detectors S are installed in the monitoring target building “OO Building” together with various equipment for fire fighting facilities. FIG. 1 shows only one fire detector S as a representative of them. Is described. Storage devices M1 and M2 are connected to the customer service server 10. A fire receiver RE with a terminal function, a customer service server 10, and a management company terminal device D1 are connected to the Internet NW as a plurality of terminal devices.

  Note that there are a plurality of fire receivers RE connected to the Internet NW for each building where the automatic fire alarm facility is installed, but FIG. 1 representatively shows only one. Similarly, the manager terminal device D1 exists for each of the related vendors, but only one representative device is shown in FIG. Further, although only one customer service server 10 is shown, a plurality of units may be provided by sharing the target area, functions to be described later, and the like from the relationship between storage capacity and processing speed.

  With the system configuration described above, each fire receiver RE is network-compatible (with a terminal function) and exchanges information with the customer service server 10. By accessing, information stored in the customer service server 10 can be extracted and used, and further, the customer service server 10 can be contacted with related companies by e-mail or the like.

  FIG. 2 is a block circuit diagram schematically showing the configuration of the fire receiver RE with a terminal function.

  The fire receiver RE includes a control unit 11, a terminal monitoring unit 12, a storage unit 13, a display operation unit 14, and a communication unit 15, and a plurality of fire detectors S are connected via a signal line L. It is connected.

  The control unit 11 is configured by a microcomputer or the like, and controls the overall movement of the fire receiver RE. The terminal monitoring unit 12 transmits / receives signals to / from a plurality of fire detectors S, etc. via the signal line L, receives status information of various connected devices not shown in detail, and transmits control signals. To do. In addition to the fire detector S, a transmitter, a district acoustic device, a smoke prevention device, and the like are connected to the signal line L as necessary as devices necessary for the fire alarm facility.

  The storage unit 13 is configured by a flash memory or the like, and is a storage area that can temporarily store data. The display operation unit 14 has an LCD, various display lamps, and various operation switches. When a fire signal is received from the fire detector S, for example, a buzzer (not shown) as a main acoustic device is sounded to display fire information. The communication unit 15 is an interface that connects the fire receiver RE to the Internet NW, which is an example of a network, and transmits and receives various types of information according to the network protocol.

  Next, the operation of the above embodiment will be described.

[Polling action]
FIG. 3 is a flowchart showing a polling operation executed by the customer service server 10 in the above embodiment.

  In the “polling operation”, the fire receiver RE connected to the Internet NW is registered in the customer service server 10 in advance, and the customer service server 10 periodically calls and calls each registered fire receiver RE. This is an operation in which the customer service server 10 confirms that the received fire receiver RE is under normal monitoring. When registering the fire receiver RE with a terminal function, for example, the necessity of polling the fire receiver RE is registered in the storage device M1 as a property list.

  First, when the polling operation is started, the polling operation is periodically started, for example, once every hour (S1), and the fire receiver RE determines whether or not the polling is registered in the property list. The call destinations are sequentially read and a call signal is transmitted (S2).

  The fire receiver RE that has received the calling signal transmits a normal monitoring signal to the customer service server 10 if the automatic fire alarm facility monitored and controlled by the fire receiver RE is normally monitored. Abnormal information is transmitted to the customer service server 10 (S3). Here, in this embodiment, when a call destination is specified, an IP address that can specify the fire receiver RE as a terminal device may be used via the Internet NW.

  The fire receiver RE that has received the call signal needs to confirm the validity of the customer service server 10 that provides the information. For example, an ID and a password are set in advance for each fire receiver RE, and the call is called. It is necessary to provide an authentication process for confirming that the self ID and password are present in the signal. Further, when responding to the call signal, the customer service server 10 can be specified by the IP address. Further, the customer service server 10 to be called and the data server for storing information are configured differently, and the information is always sent to the data server. You may make it register with the fire receiver RE so that it may transmit.

When the customer service server 10 receives a normal monitoring signal or abnormality information from the fire receiver RE, the customer service server 10 stores polling result data as a database, for example, in the storage device M2 (S4). Then, the call destination is changed so that normal monitoring signals or abnormality information is collected from all the fire receivers that need to be polled, and steps S2 to S4 are repeated. That is, the server 10 repeats calling / response reception / storage to a plurality of fire receivers based on the necessity of polling the property list. Here, the fire receiver RE is not always in operation, and so on. The power may be down for some reason. Thus, when a reply cannot be obtained from the fire receiver RE and a reply cannot be obtained even after a predetermined time has elapsed, it is determined that there is no response, and no response is stored in the polling result data.

  Then, in the above property list, a contact address is registered in advance for each fire receiver RE, and when the abnormality information is received or when it is determined that there is no response, the above contact address is notified that it is abnormal ( S5). In addition to the owner of the building where the fire receiver RE is installed, related managers such as the manager, the inspection company, and the construction company are set as the above-mentioned contact points as necessary. In this embodiment, As the communication method, e-mail is preferable, but fax transmission, automatic mail dispatch, or the like may be adopted. That is, for example, as long as the manager terminal device D1 is always connected to the Internet NW, the notification may be displayed to the manager terminal device D1.

  As described above, the fire receiver RE of each building is accessed via the network NW, and the customer service server 10 can confirm that the fire fighting equipment is functioning. Even when it is down, the customer service server 10 may determine that the fire receiver RE has stopped functioning.

[Event log operation]
FIG. 4 is a flowchart showing the event log operation and event log reference operation performed on the customer service server 10 in the above embodiment.

  In this event log operation, the “event” in the automatic fire alarm facility is more generally a display item related to a state change related to the automatic fire alarm facility and its surroundings, and an operation item on the surface of the fire receiver RE. In addition, the “event log” refers to a function for recording an event that has occurred.

  Conventionally, events that occur in a fire receiver are sometimes printed out, or a predetermined storage area is secured and sequentially stored. In the event log operation in the above embodiment, a history of events that have occurred in each fire receiver RE connected via the Internet NW is stored in the customer service server 10.

  First, in any of the fire receivers RE, for example, when the fire detector S fails and the fire receiver RE recognizes this failure and abnormal information is generated, an event is generated (S11). The abnormality information and the ID indicating itself are transmitted to the customer service server 10 via the Internet NW (S12). Here, the fire receiver RE executes a normal operation corresponding to the event.

  The customer service server 10 that has received the content of the event stores the content in, for example, the storage device M2, that is, stores it in event log data as a database (S13). Then, based on the ID received together with the contents of the event, for example, a necessary contact address is read from the receiver list registered in the storage device M1, and an event occurrence is notified (S14).

  In this contact method, as shown in the description of the polling operation, a preset contact is contacted. The contents of events vary from important to minor. Depending on the contents of the event, the contact information may be selected, and individual activation / recovery of smoke prevention equipment, etc. In addition, there is no need to contact the event such as the district sound stop operation or the recovery operation to the fire receiver RE.

  In this event log operation, the fire receiver RE itself may make a notification indicating the occurrence of an event (S15). That is, although not shown in detail, a database for each building, such as information on the fire detector S, is set in the storage unit 13 of the fire receiver RE so that the automatic fire alarm facility operates effectively. If the contact information at the time of event occurrence is set in this database, the fire receiver RE can notify the event from the communication unit 15 via the Internet NW by utilizing its own terminal function. In addition, when the property in which the fire receiver RE is installed has a general operation panel, the general operation panel may perform a contact operation.

  In the above embodiment, the customer service server 10 communicates the event to the necessary contact information, so it overlaps with the communication by the fire receiver RE. Since the contact is received almost at the same time, there is only one response to the contact and there is no problem. Rather, it is on the safe side because it requires accuracy.

  Next, the log inquiry operation in the above embodiment will be described.

  For example, when an inspector who performs maintenance inspection grasps the status of the building of the maintenance contract partner, the event log can be referred to. In this case, the manager terminal device D1 is used to access the customer service server 10 and refer to the event log of its own contractor.

  First, a necessary operation is performed on the manager terminal device D1 (S21), and the customer service server 10 is accessed from the manager terminal device D1 via the Internet NW (S22). Although not shown, the customer service server 10 confirms whether or not a response is necessary based on the ID and password from the management company terminal device D1, and refers to the supplier registration list registered in the storage device M1, for example. Determine if necessary. After accessing in this way, the property to be referred to is designated to the manager terminal device D1, and an event log request is transmitted from the manager terminal device D1 to the customer service server 10 via the Internet NW (S23).

  Upon receiving the event log request, the customer service server 10 determines whether or not the merchant is registered in the property list registered in the storage device M1, for example, using the merchant ID, and refers to the event log. It is determined whether or not the qualification (access right) is provided (S24), and if the qualification can be confirmed, the event of the corresponding property is extracted from the event log data stored in the storage device M2, for example. Then, the data is transmitted to the manager terminal device D1 via the Internet NW (S25).

  The manager terminal device D1 receives the event log and displays it on the screen of the personal computer (S26). For example, an inspection contractor can refer to this event log to predict a failure of equipment installed in the property, or conversely, to confirm a failure occurrence situation or the like for an item whose inspection result is not very good.

[Automatic test operation]
FIG. 5 is a flowchart showing an automatic test operation by the customer service server 10 in the above embodiment.

  This automatic test operation is a fire receiver RE connected to the Internet NW, and registers the fire receiver RE to be automatically tested at a predetermined period in the customer service server 10 at a predetermined time. This is an operation in which the customer service server 10 transmits an automatic test command to each registered fire receiver RE, causes the automatic test to be executed, and collects the results. The fire receiver RE with a terminal function needs to have an automatic test function. When registering the fire receiver RE to be subjected to the automatic test, the fire receiver RE is registered in the same manner as in the polling operation. The necessity of the automatic test for the RE is registered as a property list together with its start time, for example, in the storage device M1.

  First, when the automatic test start time registered in the property list is reached (S31), the call destination of the fire receiver RE is read from the property list, and the automatic test start is transmitted (S32). Here, the start time of the automatic test is normally once a week, and is registered as what hour and what day of the week. The setting of this time is not limited to the above-described cycle, but may be an interval of 3 days or 5 days, and the next start date may be calculated and updated every time the automatic test is started. Then, the fire receiver RE that has received the start of the automatic test starts its own automatic test (S33).

  Here, the “automatic test” is, for example, a remote test of each connected fire detector S, and a display unit test that turns on all the LEDs of the display operation unit 14 on the surface of the fire receiver RE not shown in detail. This is a test that executes all of the individual tests in combination, such as a standby power test for confirming the capacity of a standby power supply (not shown). The automatic test function is conventionally executed as an autonomous function of the fire receiver RE, and the fire receiver RE can also execute the automatic test manually or automatically.

  When the automatic test is completed, the fire receiver RE transmits the result of the automatic test to the customer service server 10 (S34). The result of this automatic test is either a normal end or an abnormal end. If it is an abnormal end, the result including the result of the abnormality is transmitted. Here, when performing an automatic test, the IP address may be used as a call destination when specifying the fire receiver RE as a terminal device via the Internet NW, as in the polling operation. A process of authenticating based on the password is provided.

  The customer service server 10 that has received the result of the automatic test from the fire receiver RE stores the automatic test result data as a database, for example, in the storage device M2 (S35). Here, as in the above-described polling operation, the fire receiver RE may be powered down, and when this state elapses (timeout), no response is stored. If there is an abnormality in the result of the automatic test, similar to the polling operation, the contact information for each fire receiver RE registered in advance in the property list is notified of the abnormality including no response. (S36). A method of notifying the supplier of the abnormal end of the automatic test as soon as possible is preferable.

[Information provision operation]
6 and 7 are flowcharts showing an operation of providing information by the customer service server 10 in the above embodiment.

  The “information providing operation” is an operation in which the customer service server 10 provides various information including communication items, technical information, and advertisement items to the fire receiver RE connected to the Internet NW.

  Usually, the fire receiver RE has a display unit using an LCD and a display unit using a CRT, depending on the model. In a normal monitoring state where there is no event including operation, etc., the power is turned off or darkly displayed. There are many. Information from the customer service server 10 can be displayed on the display operation unit 14 of the fire receiver RE, which often has no need for this display.

  In order to display information on the fire receiver RE (S41), data of information to be provided is set in the customer service server 10 (S42), and the data to be provided, for example, in a database in the storage device M2. Is transmitted to each corresponding fire receiver RE (S43).

  Here, the information data to be provided is only text data, HTML data including image data, moving image data, a combination of these and audio data, and other data that can be displayed on the LCD of the fire receiver RE, etc. It is. And it is necessary for the fire receiver RE to be able to handle these data, and when data is transmitted, the data is transmitted only to the compatible fire receiver RE. For this purpose, the format of displayable data and the availability of information are registered in the property list as registered data of the fire receiver RE. For example, “text”, “HTML” (“movie” “movie” In other words, it is preferable to prepare text data and HTML data, respectively, for providing to all the fire receivers RE. In addition, there is a case where a region is limited as a range for providing information. In this case, the necessity of transmission is determined based on the location of the property list.

  Then, the fire receiver RE that has received the provided information data displays the data on the LCD or the like (S44). Further, in order to leave the title as the history of the received information data in the fire receiver RE, for example, a predetermined number of title storage areas are set in the storage unit 13. Then, only the title of the data displayed on the LCD or the like of the display operation unit 14 is stored in the storage unit 13 (S45). Here, the provided data may be stored in the storage unit 13 as it is, and in this case, re-display is facilitated by performing an operation input to the display operation unit 14.

  Next, the search operation for the provided information in the above embodiment will be described.

  In order to redisplay the above information, it is necessary to save the entire information provided in the storage unit 13 for a relatively large capacity of the flash memory or the like. However, if the manager of the fire receiver RE is familiar, but there is information that he / she wants to confirm, it is necessary to redisplay the information displayed in the past (S51). In this case, after accessing the customer service server 10 from the fire receiver RE via the Internet NW (S52) and authenticating with the ID and password, the information stored in the LCD of the display operation unit 14 is stored. The titles are displayed in a list, one of them is designated, and a signal requesting the content of information to the customer service server 10 is transmitted (S53).

  Then, the customer service server 10 requested for the content of the information reads the designated information from the provided data stored in the storage device M2, for example (S54), and sends it to the fire receiver RE via the Internet NW. The information is transmitted (S55). The fire receiver RE that has received the information from the customer service server 10 displays the information on the LCD or the like of the display operation unit 14 (S56).

  When the title of information that the administrator wants to refer to remains in the storage unit 13 in the fire receiver RE, the title of the information can be displayed, and the number of titles to be stored in the history is stored in the storage unit 13. Limited by capacity. Therefore, it is conceivable that old information does not remain in the history. In this case, the display operation unit 14 of the fire receiver RE is operated, and the title list is displayed on the customer service server via the Internet NW. 10 is requested (S57).

  Then, the customer service server 10 requested for the list of information reads the title of each information from the provided data in the storage device M2, for example, and uses the list of information as a list via the Internet NW. It transmits to RE (S58). The fire receiver RE that has received the list of information from the customer service server 10 displays the list of information on the LCD or the like of the display operation unit 14 (S59).

  Then, the fire receiver RE displays a list of titles on the LCD or the like of the display operation unit 14, designates one of them, and transmits a signal requesting the content of the information to the customer service server 10 (S60). ), Past information can be referred to regardless of the history stored in the storage unit 13 (S54 to S66). Therefore, as a function of the fire receiver RE, it is possible to read past information from the customer service server 10 without leaving a history of information provided in the storage unit 13.

  Further, as described above, after the information is displayed, another information can be called by returning to steps S53, S57, S59 and the like.

[Board creation operation]
FIG. 8 is a flowchart showing an operation of creating a board surface in the manager terminal device D1 in the embodiment.

  In this board creation operation, for example, when an event occurs in a building and an alarm is given with a sound such as a failure, a corresponding operation such as stopping the sound and checking the device after viewing the display contents is required. Normally, the manager responds appropriately, but an unaccustomed person cannot take the necessary response, and the operation of the board of the fire receiver RE may become incomprehensible due to the extra operation. In such a case, it will be inquired by telephone etc. to the designated inquiry destination, but it is difficult for the trader who has accepted the inquiry to accurately find out the state of the board of the fire receiver RE from an unfamiliar manager. . In the above embodiment, in the above case, the supplier who has received the inquiry specifies the property and displays the board of the fire receiver RE on the terminal device D1 for the administrator.

  For example, an inspector who conducts maintenance inspection can refer to the event log in order to grasp the status of the building of the maintenance contract partner. In this case, the manager terminal device D1 is used to access the customer service server 10 and refer to the event log of its own contractor.

  First, necessary operations are performed on the manager terminal device D1 (S61), and the customer service server 10 is accessed from the manager terminal device D1 via the Internet NW (S62) as in the above-described operations. Although not shown in detail, the necessity of a response is confirmed based on the ID and password. Then, the property to be referred to is designated to the manager terminal device D1, and the board information request is transmitted from the manager terminal device D1 to the customer service server 10 via the Internet NW (S63).

  The customer service server 10 that has received the request for the panel information uses the ID of the supplier as in the event log operation described above, for example, whether or not the supplier is registered in the property list registered in the storage device M1. To determine whether the designated fire receiver RE has the qualification to refer to the board surface (S64). If the above qualification is confirmed, the fire receiver of the designated property is transmitted via the Internet NW. A request for information on the board surface state is transmitted to the RE (S65).

  The customer service server 10 that has received the board information from the fire receiver RE that has received the request (S66, S67), for example, from the model of the fire receiver RE as the property data stored in the storage device M1, Read the basic image of the shape, and according to the information of the board surface status received from the fire receiver RE, specifically, the current information that matches the content of the LCD display, the status of the switch, the on / off status of the indicator lamp, etc. A board image is created, and the board image data is transmitted to the manager terminal device D1 via the Internet NW (S68).

  Then, the manager terminal device D1 receiving the board image displays the board image on the screen of the personal computer (S69). The supplier who has received the inquiry returns an appropriate response to the administrator such as telephone contact while referring to the board image in the terminal device D1 for the administrator.

  Note that such a board image changes from moment to moment depending on the occurrence of an event, such as an administrator's operation or failure expansion. Therefore, it is necessary for the fire receiver RE that has sent out the information on the board surface to transmit the information to be updated to the customer service server 10 via the Internet NW in accordance with its own state change (S71). According to the information, the customer service server 10 transmits the board image obtained by renewing the board image to the manager terminal device D1 via the Internet NW (S72). As a result, the manager terminal device D1 can display a near-real-time image of the fire receiver RE's board image, and thereby, it is possible to grasp whether or not an inexperienced manager has made an accurate response. it can.

  As to when the update information is transmitted from the fire receiver RE in the above steps S71 and S72, when a recovery input is made on the board of the fire receiver RE as a result of eliminating the fire or abnormality, or the terminal The display of the board surface in the device D1 is not necessary, and it may be the case where the terminal device D1 is input to finish.

  In addition, an update input is performed at the manager terminal device D1, and this input is transmitted to the fire receiver RE via the customer service server 10, and the state information in the current state is returned from the fire receiver RE. Based on the returned status information, the customer service server 10 can create a new board surface state, transmit it to the manager terminal device D1, and display it, thereby updating the board state with the latest information. .

  In the above embodiment, a basic image of the necessary board shape of the fire receiver RE is stored in the customer service server 10, and the board surface state of the customer service server 10 is determined based on the board information from the fire receiver RE. Although the information is created, the board surface state information may be created in the fire receiver RE by storing the basic image of the board surface in each fire receiver RE, and the fire is transmitted via the customer service server 10. The board surface state from the receiver RE may be transmitted to the manager terminal device D1 for display.

  In addition, since the information on the board of the fire receiver RE necessary for creating such a board state is handled as a normal event, it is stored in the customer service server 10 by the event log function. The board state may be created using information in the event log.

[Database update operation]
FIG. 9 is a flowchart showing the database update operation for the fire receiver RE and the database reference operation in the above embodiment.

  As for this database, normally, when an automatic fire alarm facility is installed in a building, various data necessary for operation are stored as a database in the storage unit 13 so that the fire receiver RE can be monitored and controlled depending on the installation status. Stored in

  Terminal data on the type and location of installed terminal equipment including the fire detector S, linked data for linked control of district sound and smoke control equipment not shown at the time of fire detection of the fire detector S, and CRT, etc. Various data such as map data for displaying a floor plan for each floor of a building is stored in the database depending on the property and the model of the fire receiver RE.

  Such a database is often changed due to a change in use of a building or an extension or reconstruction. In this database update operation, the database is updated from the customer service server 10 for each fire receiver RE connected via the Internet NW, and the communication data is stored in, for example, the storage unit 13 of the fire receiver RE. To do.

  When updating the database of the fire receiver RE from the customer service server 10 (S81), update data for updating the database is registered (S82), and the corresponding fire reception is received from the customer service server 10 via the Internet NW. The update data is transmitted to the machine RE (S83).

  Then, the fire receiver RE that has received the update data shows details that are actually used to check whether the received update data has been correctly received, whether it is its own database, or the like. Separately from the database that does not exist, it is temporarily stored in the storage unit 13 for confirmation (S84). Then, the actually used database is rewritten with the checked update data (S85). This database is stored, for example, in a flash memory or the like as the storage unit 13, and during monitoring of the fire receiver RE, the control unit 11 by a microcomputer not shown in detail applies power from the storage unit 13 to a RAM (not shown). Read and use at times.

  In this database update operation, update data is temporarily stored in the flash memory, and the database in use is replaced after the check. During this update operation, there is data in the RAM (not shown), so there is no need to interrupt the monitoring operation of the fire receiver RE. However, in order to perform the monitoring operation with the updated database, the data is shown in the drawing. It is necessary to read out to the RAM, and the monitoring operation of the reading is instantaneously interrupted by looking at the timing of the monitoring operation.

  Next, the operation of referring to the database when referring to the database from the vendor terminal device D1 will be described.

  It may be checked whether or not the database of the fire receiver RE has been updated by the above update operation, and the database currently used for creating the update data may be referred to. Consider the case of referring to a database from the terminal device D1.

  First, a necessary operation is performed on the manager terminal device D1 (S91), and the customer service server 10 is accessed from the manager terminal device D1 via the Internet NW in the same manner as the above operations (S92). Here, although not shown in detail, whether or not a response is necessary is confirmed by an ID and a password. Then, the property that refers to the database is designated in the manager terminal device D1, and a database request is transmitted from the manager terminal device D1 to the customer service server 10 via the Internet NW (S93).

  The customer service server 10 that has received the database request uses, for example, the ID of the merchant as in the event log operation described above, for example, whether the merchant is registered in the property list registered in the storage device M1. Check and determine whether or not the qualification (access right) to refer to the database of the designated fire receiver RE is provided (S94). If the qualification can be confirmed, the Internet NW is connected to the fire receiver RE of the designated property. The database request is transmitted via (S95).

  The fire receiver RE that has received the request reads out a database not shown in detail from the storage unit 13 and transmits it to the customer service server 10 via the Internet NW (S96). Upon receiving this database (S97), the customer service server 10 transmits the database to the manager terminal device D1 via the Internet NW (S98). Then, the manager terminal device D1 that has received the database stores the database in a storage device (not shown) and displays the database on a personal computer screen or the like (S99).

  The database received in this way can be modified on the spot if it is a minor modification, such as a change of the terminal name, to be updated data (S100), and the updated data can be converted into customer service via the Internet NW. It is transmitted to the server 10 (S101), and by this transmission, the customer service server 10 receives the update data (S102), and can be used as the update data of step S83 in the database update operation. The database of the fire receiver RE is updated (S84, S85).

  The database in this operation is sent to the fire receiver RE of each building, and the customer service server 10 stores the database in the above operation in the storage device M2 or a separately prepared storage device as database data. Also good. In this way, if it is a reference for updating the database, it is possible to save the trouble of receiving from the fire receiver RE, and at the same time, it becomes a so-called backup, and when creating the panel surface information, each building Of the information received from the fire receiver RE, the portion related to the database can be reduced.

[Simulation operation in fire receiver RE]
FIG. 10 is a flowchart showing a simulation operation in the fire receiver RE in the above embodiment.

  This simulation operation is a function that allows the administrator to master the handling of the fire receiver RE during a fire or the like by simulating the fire receiver RE based on a preset scenario. During the simulation operation, only the panel surface of the fire receiver RE is operated, and various devices such as the fire detector S are in a normal monitoring state. Even if there is a display, the device remains in its normal state. Although not described in detail, when a real fire occurs during the simulation operation, the simulation operation is interrupted based on the fire signal from the fire detector S.

  When the simulation operation is executed in the fire receiver RE, the operation input is performed using the display operation unit 14 of the fire receiver RE (S111), and the customer service server 10 is transmitted from the fire receiver RE via the Internet NW. After accessing (S112) and authenticating with an ID and a password as in the above-described operation, a list of scenarios is requested to the customer service server 10 via the Internet NW (S113).

  Then, the customer service server 10 receiving the request for the list of scenarios (S114) reads out the items of each scenario from the scenario data stored in the storage device M1, for example. Scenario items are matters that can be assumed as examples, such as “2nd floor fire”, “1st floor transmitter mischief”, “3rd floor non-fire report”, etc. Various corresponding items are prepared, and a list of scenarios is transmitted to the fire receiver RE via the Internet NW (S115). Then, the fire receiver RE that has received the scenario list from the customer service server 10 displays the scenario list on the LCD or the like of the display operation unit 14 (S116).

  Then, in the fire receiver RE, one scenario is designated from the list displayed on the LCD or the like of the display operation unit 14, and the selected scenario is transmitted to the customer service server 10 (S117). The received scenario is received from the customer service server 10, stored in the storage unit 13, and a simulation operation according to the scenario is performed (S118 to S120).

  With this simulation operation, the simulation function of the fire receiver RE can execute various patterns of simulation operations without setting a large number of scenarios in the storage unit 13, and the customer service server 10 collectively By registering, the number of scenarios can be increased. Furthermore, since the customer service server 10 can execute the update of the scenario in accordance with the removal of familiarity and the latest trend, an optimal simulation operation can be realized.

[Remote simulation operation]
FIG. 11 is a flowchart showing a remote simulation operation by the customer service server 10 in the above embodiment.

  The remote simulation operation is performed for the same purpose as the simulation operation by the fire receiver RE, and the simulation operation is started by the manpower of the display operation unit 14 on the surface of the fire receiver RE. In the case of the remote simulation operation by the customer service server 10, since it is started from the customer service server 10, it is performed unconditionally for the side managing the building.

  Based on the setting of the start time or the reception of activation information from a supplier not shown in detail, first, a remote simulation is started in the customer service server 10 (S121), and for the property to be simulated, for example, a storage device From the information on the property list of M1, one of a plurality of scenarios set so as to match the equipment status is selected (S122), and it may occur sequentially based on the selected scenario. The assumed event is set as a pseudo event, and the similar event is transmitted from the customer service server 10 to the target fire receiver RE via the Internet NW (S123).

  The fire receiver RE that has received the pseudo event from the customer service server 10 performs a so-called simulated event generation operation only on the board surface (S124). When the administrator performs a predetermined operation in response to this pseudo event occurrence, the fire receiver RE stores the executed operation content in the storage unit 13 and via the Internet NW, the customer service server 10. The content of the executed operation is transmitted to (S125). Actually, a pseudo event transmission operation from the customer service server 10 to the fire receiver RE is performed based on the timing set in the scenario, and the transmission is performed by a specific operation on the board of the fire receiver RE depending on the event. It may be later timing.

  When all the events in the scenario as described above are finished and reach the end of recovery or the like, the fire receiver RE transmits the history of the entire simulation operation to the customer service server 10 via the Internet NW (S126). . The customer service server 10 receives the history and stores it in a predetermined area of the storage device M2, for example (S127).

  This remote simulation history is referred to select a different scenario during the second remote simulation, and although not explained in detail, the stakeholders such as the building owner confirm the management status of the property. In this case, the history of the remote simulation can be used, and it can be grasped whether or not various events can be handled accurately.

[Disaster prevention operation]
FIG. 12 is a flowchart showing the disaster prevention diagnosis operation by the customer service server 10 in the above embodiment.

  In this disaster prevention diagnosis operation, when the automatic fire alarm facility of the fire receiver RE connected to the Internet NW is a so-called analog type, the analog level that is the detection value of each installed fire detector S is fired. From the analog information collected by the receiver RE and from each fire detector S, it is possible to make a proposal for realizing a monitoring operation by a normal facility such as prediction of a failure. In the fire receiver RE that is the target of the disaster prevention diagnosis operation, the necessity of the disaster prevention diagnosis for the fire receiver RE is, for example, stored in the storage device M1 as a list of properties, as in the case of the polling operation or the like. It is registered.

  First, when the disaster prevention diagnosis start time registered in the property list is reached (S131), the call destination of the fire receiver RE is read from the property list and a request for analog information is transmitted (S132). Here, the start time of the disaster prevention diagnosis can usually be once a day or once every several hours, and is registered as what hour and what day of the week. Each time the disaster prevention diagnosis is started, the next start date and time may be calculated and updated at a set interval. If this interval is shortened, detailed data such as time-by-hour comparison can be created. If the analog information does not fluctuate greatly and is a stable property, it is not necessary to create such detailed data. The interval is increased, the burden on the customer service server 10 is reduced, and rough data is sufficient.

  The fire receiver RE that has received the start of the disaster prevention diagnosis reads out the latest analog information stored in the storage unit 13 and transmits it to the customer service server 10 via the Internet NW (not described in detail) ( S133).

  The customer service server 10 that has received the analog information from the fire receiver RE stores it as analog information data as a database, for example, in the storage device M2 (S134). Then, the past analog information stored in the storage device M2 is read (S135), and the malfunction of the equipment status or the prediction thereof is determined based on the read analog information (S136). Regarding this judgment, for example, the analog value of the smoke detector is gradually increasing, so there is a possibility that false alarms may occur, or the analog value increases at any time or at a specific time and fire level (or pre-alarm level) ) Is small, it is determined that the smoke detector needs to be re-examined or the sensitivity setting needs to be changed. This determination is performed in the customer service server 10 and a condition such as a defect is set, and it is determined whether or not the set condition is met.

  If there is any judgment item as a result of the disaster prevention diagnosis, as in the case of the automatic test operation, the customer service server 10 registers the contact information for each fire receiver RE in the property list. The contact is notified of the disaster prevention diagnosis result (S137).

  In each of the above operations, the customer service server 10 stores various types of information such as event log information, polling operation results, automatic test function results, simulation operation results, etc. as information related to the fire receiver EE of each building. However, the related contractor can refer to the necessary information at any time by connecting the management contractor terminal device D1 and requesting information via the Internet NW. Then, by registering the contractor or manager terminal device D1 related to the customer service server 10 and setting the relationship with each building, various information including between the contractors is transmitted to unrelated contractors. There is no.

  As described above, the fire receiver RE of a plurality of properties, the management company terminal device D1 used by a plurality of companies, and the customer service server 10 are connected as one network by the Internet NW, and each fire receiver RE Transmits / receives a signal to / from only the customer service server 10, and each manager terminal device D1 obtains information on each fire receiver RE from the customer service server 10, so that the relevant supplier can determine which fire receiver RE. Can be used easily, and in the communication settings of each fire receiver RE. The other party can be set as one customer service server 10 in common, and there are a number of advantages such as the management of information transmitted to the Internet NW can be comprehensively managed by the customer service server 10.

  In the above embodiment, the Internet NW is used as a network. However, with the customer service server 10 as the main, each fire receiver RE and the manager terminal device D1 can be dialed up as necessary. It may be in the form of so-called personal computer communication that is connected. Furthermore, it is necessary to sufficiently distinguish each fire receiver RE, customer service server 10, and manager terminal device D1 as a terminal on the network, so as not to transmit and receive information with an irrelevant terminal. It is necessary to perform various restrictions such as ID and password management.

  As described above, according to a first aspect of the present invention, there is provided a system in which a fire receiver for a plurality of properties and a customer service server for managing the plurality of properties are connected to a network. Registering means for registering; and a call signal sending means for sending a call signal for individually calling each of the fire receivers to the network; and a response from the fire receiver which is the other party sending the call signal A remote monitoring system for automatic fire alarm equipment, comprising: call result storage means for storing results. Further, when the fire receiver receives the call signal, if it is normal, the fire receiver returns a normal monitoring signal to the customer service server. This is a remote monitoring system for automatic fire alarm equipment having a reply means for replying to a customer service server. In addition, when the customer service server receives the normal monitoring signal or the abnormality information signal from the fire receiver that is the counterpart of the call signal, the customer service server receives the normal monitoring signal or abnormality information received as the response result. A signal is stored in the call result storage means, and if the normal monitoring signal or the abnormal information signal is not received within a predetermined time after the call signal is transmitted, no response is stored as the response result. A remote monitoring system for automatic fire alarm equipment stored in the means.

  The second invention is a system in which a fire receiver of a plurality of properties and a customer service server that manages the plurality of properties are connected to a network, and the fire receiver generates an event in the fire receiver. In this case, it has event information signal transmission means for transmitting an event information signal indicating the information of the event to the customer service server via the network, and the customer service server receives the event information, It is a remote monitoring system for an automatic fire alarm facility that stores information indicating a fire receiver in which an event has occurred and the event information signal in an event log means. In addition, as a network terminal device constituting the system, a vendor terminal used by a vendor is connected to the network, and the customer service server identifies one or more fire receivers from the vendor terminal via the network. When the log request signal to be received is received, the determination means for determining whether or not the contractor is in charge of the specified fire receiver property received from the contractor terminal from the contractor registration means registering the contractor And, if the trader is in charge, an extraction means for extracting the event information of the identified fire receiver from the event log means; an event information return means for returning the event information to the trader terminal; Is a remote monitoring system for automatic fire alarm equipment.

  According to a third aspect of the present invention, in the system in which a plurality of fire receivers and a customer service server that manages the plurality of properties are connected to a network, the customer service server registers each of the fire receivers. Registration means; transmitting means for transmitting an inspection activation signal to the network at an inspection time corresponding to each of the fire receivers; and inspection for storing inspection results received from the fire receiver that has transmitted the inspection activation signal. A remote monitoring system for an automatic fire alarm facility, comprising: a result storage means; and a notification means for notifying a contact address registered for each fire receiver when the inspection result is abnormal. The fire receiver that has received the inspection start signal has an inspection result signal return means for starting an automatic inspection function, obtaining the result, and returning an inspection result signal for returning the inspection result to the customer service server. This is a remote monitoring system for automatic fire alarm equipment.

  According to a fourth aspect of the present invention, there is provided a system in which a plurality of fire receivers and a customer service server that manages the plurality of properties are connected to a network, wherein the customer service server relates to a board surface of each fire receiver. A registration means for registering information; a transmission means for transmitting a status information request signal to any of the fire receivers via the network; a state returned from the fire receiver that has received the status information request signal And a state creation means for creating a state of the board surface of the fire receiver based on the information and information on the board surface of the corresponding fire receiver. Further, the fire receiver that has received the status information request signal remotely monitors the automatic fire alarm facility having a return means for returning a status information return signal for returning information on the current operation status of the fire receiver to the customer service server. System. In addition, as a terminal device of the network constituting the system, a supplier terminal used by a supplier is connected to the network, and the customer service server notifies the relevant fire receiver of the state of the board surface by the state creation means. This is a remote monitoring system for an automatic fire alarm system to be sent to a supplier terminal. The state of the board surface is a remote monitoring system for automatic fire alarm equipment which is image information.

  According to a fifth aspect of the present invention, there is provided a system in which a fire receiver for a plurality of properties and a customer service server for managing the plurality of properties are connected to a network, and the customer service server is displayed on a display unit of the fire receiver. Automatic fire comprising: registration means for registering display information by at least one of possible messages, images, and moving pictures; and transmission means for transmitting the display information to the fire receivers via the network. This is a remote monitoring system for a notification facility. The fire receiver that has received the display information is a remote monitoring system for automatic fire alarm equipment that displays the display information on a display unit of the fire receiver during normal monitoring in which a fire or the like does not occur. The customer service server is a remote monitoring system for an automatic fire alarm system that transmits designated display information to the requested fire receiver when receiving a display information request signal from the fire receiver. .

  The sixth invention is a system in which a fire receiver for a plurality of properties and a customer service server for managing the plurality of properties are connected to a network, wherein the customer service server is connected to each of the above-mentioned devices via the network. Transmitting means for transmitting the simulated operation signal to at least one of the fire receivers; Simulated operation storing means for receiving and storing information on the board operation of the fire receiver from the fire receiver that has transmitted the simulated operation signals And a remote monitoring system for automatic fire alarm equipment. In addition, the fire receiver that has received the simulated operation signal performs an operation based on the simulated operation information received thereafter, and sends an automatic fire response to the customer service server for information on the panel operation of the fire receiver. This is a remote monitoring system for a notification facility.

  According to the first invention, the customer service server accesses the fire receiver of each building via the network, confirms that the fire fighting equipment is functioning, stores the information, and refers to it as necessary. There is an effect that can be.

  According to the second aspect of the invention, the customer service server collects the events generated in the fire receivers of each building via the network, thereby reducing the capacity of the storage unit of the fire receiver of each building. In addition, it is possible to refer to the event history from the customer service server when necessary without going to each building.

  According to the third invention, the customer service server can execute the automatic test function via the network, and it is possible to save the trouble of operating the fire receiver in each building.

  According to the fourth invention, the customer service server collects information from the fire receivers of each building via the network, thereby creating the board state of the fire receivers. By receiving the state of the board surface, there is an effect that the board surface of the fire receiver can be referred to without going to the building.

  According to the fifth invention, there is an effect that the customer service server can display the contents to be notified to the fire receiver of each building via the network.

  According to the sixth invention, there is no need to store the procedure of the simulation function in the fire receiver of each building, the capacity of the storage unit can be reduced, and the work history can be stored. In addition, there is an effect that the procedure of the simulation function can be easily updated.

It is a figure which shows the remote monitoring system 100 of the automatic fire alarm equipment which is the 1st Example of this invention. It is a block circuit diagram which shows roughly the structure of the fire receiver RE with a terminal function. In the said Example, it is a flowchart which shows the polling operation | movement which the customer service server 10 performs. In the said Example, it is a flowchart which shows the event log operation | movement performed to the customer service server 10, and the operation | movement of event log reference. In the said Example, it is a flowchart which shows the automatic test operation | movement by the customer service server 10. FIG. In the said Example, it is a flowchart which shows the operation | movement which the customer service server 10 provides information. In the said Example, it is a flowchart which shows the operation | movement which the customer service server 10 provides information. In the said Example, it is a flowchart which shows the operation | movement which produces a board surface in the terminal device D1 for traders. In the said Example, it is a flowchart which shows the database update operation | movement to the fire receiver RE, and the operation | movement of a database reference. In the said Example, it is a flowchart which shows the simulation operation | movement in the fire receiver RE. In the said Example, it is a flowchart which shows the remote simulation operation | movement by the customer service server 10. FIG. In the said Example, it is a flowchart which shows the disaster prevention diagnosis operation | movement by the customer service server 10. FIG.

Explanation of symbols

100 ... Remote monitoring system for automatic fire alarm equipment,
10 ... customer service server,
M1, M2 ... storage devices,
D1 ... Terminal device for managers,
RE ... Fire receiver,
11 ... control unit,
12 ... Terminal monitoring unit,
13 ... storage part,
14 ... display operation part,
15 ... communication section,
S ... Fire detector,
L ... Signal line,
NW ... Internet.

Claims (3)

In a system in which multiple property fire receivers and customer service servers that manage the multiple properties are connected to the network,
The customer service server is
Registration means for registering display information by at least one of a message, an image, and a video that can be displayed on the display unit of the fire receiver;
Transmitting means for transmitting the display information to the fire receivers via the network;
Have
The fire receiver that has received the display information displays the display information on the display unit, and stores the display information or the title of the display information in a storage unit in which a predetermined number of storage areas are set. Yes,
Further, when redisplaying the received display information, the display unit displays the display information stored in the storage unit or the title of the display information,
If the title of the display information to be redisplayed is not stored, the list of titles of the display information is requested by requesting the list of titles of the display information stored in the storage unit in the past to the customer service server. Automatic fire alarm equipment, wherein one of the titles of the display information to be redisplayed is designated, and the content of the display information designated by the customer service server is requested to redisplay. Remote monitoring system. In claim 1,
When the fire receiver that has received the display information stores the title of the display information to be redisplayed, one of the titles of the display information to be redisplayed is designated and designated by the customer service server. A remote monitoring system for automatic fire alarm equipment, which redisplays by requesting the contents of the displayed information. In claim 1,
When the customer service server receives a display information request signal from the fire receiver, the customer service server transmits specified display information to the requested fire receiver. system.

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