JP2009044398A - Telephone device and telephone control method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To solve the problem wherein a work space becomes narrow in order to perform operations, without having to reach for a fixed telephone. <P>SOLUTION: The present invention has the fixed telephone and a keyboard for information processor. Then, the keyboard for information processor has a keyboard control means for generating a data packet including information, corresponding to telephone buttons of the fixed telephone; and a keyboard communication means for transmitting the data packet, generated by the keyboard control means to the fixed telephone via a Bluetooth (R) radio link. In addition, the fixed telephone has a telephone communication means for receiving the data packet via the Bluetooth (R) radio link from the keyboard for information processor; and a telephone control means for performing processing specified by information, corresponding to the telephone buttons included in the data packet received by the telephone communication means. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a telephone device and a telephone control method.

  Recently, IP (Internet Protocol) telephones and digital business telephones are widely used as fixed telephones used by companies and the like in-house.

  Such a fixed telephone is usually installed at the end of a desk. Therefore, the user needs to reach out to the fixed telephone and operate the telephone button of the fixed telephone, which is very troublesome.

Therefore, recently, a technique has been disclosed in which a user operates a fixed telephone by separating the handset from the fixed telephone and controlling the fixed telephone from the handset via a Bluetooth wireless link (Patent Document 1). According to this, the user can operate the fixed telephone without reaching the fixed telephone.
JP 2003-284158 A

  However, with the technique disclosed in Patent Document 1, it is necessary to place a handset separated from the fixed telephone at the user's hand. Normally, a PC (Personal Computer) keyboard or mouse is placed at the user's hand, and if a handset is placed in addition to these, the work space may be reduced, which may hinder business operations. .

  SUMMARY OF THE INVENTION Accordingly, an object of the present invention is to provide a telephone device and a telephone control method capable of solving the above-described problem that a work space is reduced for a user to operate a fixed telephone without reaching a fixed telephone. There is to do.

In order to achieve the above object, the telephone device of the present invention provides:
A landline phone,
An information processing device keyboard;
The information processing apparatus keyboard is:
Keyboard control means for generating a data packet including information corresponding to a telephone button of the fixed telephone;
Keyboard communication means for transmitting the data packet generated by the keyboard control means to the fixed telephone via a Bluetooth wireless link;
The fixed telephone is
Telephone communication means for receiving data packets from the information processing device keyboard via a Bluetooth wireless link;
Telephone control means for performing processing specified by information corresponding to a telephone button included in a data packet received by the telephone communication means.

In order to achieve the above object, the telephone control method of the present invention provides:
A telephone control method for controlling a fixed telephone,
A control step in which the information processing device keyboard generates a data packet including information corresponding to the telephone button of the fixed telephone, and transmits the generated data packet to the fixed telephone via a Bluetooth wireless link;
The fixed telephone has a processing step of performing processing specified by information corresponding to a telephone button included in a data packet received from the information processing apparatus keyboard via a Bluetooth wireless link.

  According to the present invention, a fixed telephone can be controlled from a keyboard for an information processing apparatus different from the fixed telephone through a Bluetooth wireless link.

  Therefore, it is possible to obtain an effect that the user can operate the fixed telephone from the information processing apparatus keyboard at hand without reaching the fixed telephone normally installed at the end of the desk. Further, since the keyboard for the information processing apparatus is originally at the user's hand, there is an effect that the work space is not narrowed for the control of the fixed telephone.

  The best mode for carrying out the present invention will be described below with reference to the drawings.

  As shown in FIG. 1, the telephone device of the present embodiment includes a fixed telephone 10 that is an IP telephone or a digital business telephone, and a keyboard for an information processing apparatus that is a PC that controls the fixed telephone 10 via a Bluetooth wireless link. 20.

  As shown in FIG. 2, when the fixed telephone 10 is an IP telephone, the CPU 101, the ROM 102, the RAM 103, the handset 104, the speaker 105, the microphone 106, the Bluetooth communication unit 107, the display unit 108, A key unit (telephone button) 109 and an Ethernet interface unit 110A are provided.

  As shown in FIG. 3, when the fixed telephone 10 is a digital business telephone, the Ethernet interface unit 110A shown in FIG. 2 is replaced with a digital telephone interface unit 110B.

  The CPU 101 is an example of a telephone control unit, and the Bluetooth communication unit 107 is an example of a telephone communication unit.

  For example, when the fixed telephone 10 is a digital business telephone, as shown in FIG. 4, the key unit (telephone button) 109 has various function buttons in addition to the dial buttons (tenkeys). This is a multi-function key telephone that realizes functions such as calling, answering, holding, and forwarding by operating the function buttons. However, the function buttons shown in FIG. 4 are merely examples, and the type and number of function buttons are not limited to this.

  As shown in FIG. 5, the keyboard 20 includes a CPU 201, a Bluetooth communication unit 202, a key unit 203, and a PC interface unit 204.

  The CPU 201 is an example of a keyboard control unit, and the Bluetooth communication unit 202 is an example of a keyboard communication unit.

  In the normal PC keyboard mode, the keyboard 20 serves as a keyboard input unit of the PC, and gives an instruction to the information processing device via the PC interface unit 204 that is an interface unit with the information processing device. When switched, it becomes a key part of the fixed telephone 10 for controlling the fixed telephone 10. Therefore, when the user operates the fixed telephone 10, the mode of the keyboard 20 is switched to the telephone mode so that the keyboard 20 functions as a key part of the fixed telephone 10.

  Therefore, the keyboard 20 and the key part (telephone button) 109 of the fixed telephone 10 have a correspondence relationship as shown in FIG. FIG. 6 shows that “A” on the keyboard 20 corresponds to, for example, a “response” button on the fixed telephone 10 for responding to an incoming call to the fixed telephone 10.

  When the keyboard 20 is a key part of the fixed telephone 10, the keyboard 20 generates a data packet including information corresponding to the key part (telephone button) 109 of the fixed telephone 10 input by the user and Send over a wireless link. As the Bluetooth wireless link, an ACL link defined by the Bluetooth standard and capable of setting a wireless link between one master and seven slaves is used.

  As shown in FIG. 7, the data packet is composed of an identifier field 710 for 3 bits defined by the Bluetooth standard, and an information field 520 corresponding to the identifier field 710.

  Currently, “001” and “010” are already reserved in the Bluetooth standard as identifiers to be stored in the identifier field 710, but “110” is not yet reserved, for example.

  Therefore, the keyboard 20 stores an identifier “110” in the identifier field 710, and information corresponding to the key portion (telephone button) 109 of the fixed telephone 10 input by the user in the information field 720 subsequent thereto. Is stored.

  Hereinafter, the operation of the telephone device of this embodiment will be described with reference to FIG.

  As shown in FIG. 8, in the normal PC keyboard mode, the keyboard 20 serves as a keyboard input unit of the PC (step 801). However, when the fixed telephone 10 is controlled from the keyboard 20, the user uses the key unit of the keyboard 20. On 203, a mode switching operation to the telephone mode is performed (step 802).

  In response to this, the CPU 201 of the keyboard 20 switches the mode of the keyboard 20 to the telephone mode (step 803).

  Thereafter, the user inputs information corresponding to the key part (telephone button) 109 of the fixed telephone 10 on the key part 203.

  In response to this, the CPU 201 stores the identifier “110” in the identifier field 710 and the information input by the user in the information field 720 to generate a data packet. The Bluetooth communication unit 202 is generated by the CPU 201. The data packet having the identifier “110” stored in the identifier field 710 is transmitted to the fixed telephone 10 via the Bluetooth wireless link (step 804).

  When a data packet transmitted from the keyboard 20 via the Bluetooth wireless link is received by the Bluetooth communication unit 107, the CPU 101 of the fixed telephone 10 corresponds to the telephone button stored in the information field 720 of the received data packet. The process specified by the information to be executed is executed (step 805).

  Thereafter, the processes of steps 804 and 805 are repeated.

  Here, operation | movement of the telephone apparatus of this embodiment is demonstrated more concretely.

  First, a call operation from the fixed telephone 10 will be described with reference to FIG.

  As shown in FIG. 9, when making a call from the fixed telephone 10, the user first presses “F1” corresponding to the external line button (call button) on the fixed telephone 10 on the key unit 203 of the keyboard 20 (step 1). 804-1) Subsequently, the destination telephone number is entered using the numeric keypad (step 804-2). The information input in steps 804-1 and 804-2 is included in the data packet each time and transmitted from the keyboard 20 to the fixed telephone 10 via the Bluetooth wireless link.

  In response to this, the fixed telephone 10 is based on the information included in the data packet received from the keyboard 20 via the Ethernet interface 110A if it is an IP telephone, and the digital telephone interface if it is a digital business telephone. A call origination operation is performed via 110B. Thereafter, it is possible to make a call with the calling party.

  Next, operations until a hands-free call is made in response to an incoming call to the fixed telephone 10 will be described with reference to FIG.

  As shown in FIG. 10, when a user makes a hands-free call in response to an incoming call to the fixed telephone 10, first, on the key unit 203 of the keyboard 20, first, “A” corresponding to the response button of the fixed telephone 10 is displayed. Press (step 804-3), and then press "S" corresponding to the speaker button of the fixed telephone 10 (step 804-4). The information input in steps 804-3 and 804-4 is included in the data packet each time and transmitted from the keyboard 20 to the fixed telephone 10 via the Bluetooth wireless link.

  In response to this, the fixed telephone 10 is based on the information included in the data packet received from the keyboard 20 via the Ethernet interface 110A if it is an IP telephone, and the digital telephone interface if it is a digital business telephone. An incoming call response operation is performed for responding to an incoming call via 110B and outputting the incoming call voice. Thereafter, a hands-free call with the called party is possible.

  In addition, when the incoming call to the fixed telephone 10 is put on hold, when the user presses “H” corresponding to the hold button on the keyboard 20, the fixed telephone 10 performs a holding operation. Further, when the incoming call to the fixed telephone 10 is transferred to another transfer destination, when the user presses “T” corresponding to the transfer button on the keyboard 20 and then inputs the transfer destination telephone number with the numeric keypad. The fixed telephone 10 performs a transfer operation to the transfer destination. Further, when a call is retransmitted from the fixed telephone 10 to the callee because the callee is busy, when the user presses “L” corresponding to the retransmit button on the keyboard 20, the fixed telephone 10 retransmits the call to the callee. Perform the action. Further, when the telephone call from the fixed telephone 10 is terminated, when the user presses “F” corresponding to the hook button on the keyboard 20, the fixed telephone 10 performs an on-hook operation.

  As described above, in this embodiment, when the information processing device keyboard 20 controls the fixed telephone 10, it generates a data packet including information corresponding to the key part (telephone button) 109 of the fixed telephone 10. The data is transmitted to the fixed telephone 10 via the Bluetooth wireless link, and the fixed telephone 10 performs processing specified by information corresponding to the key part (telephone button) 109 of the fixed telephone 10.

  Therefore, the user can operate the fixed telephone 10 from the keyboard 20 at hand, without having to reach for the fixed telephone 10 normally installed at the end of the desk. In addition, since the keyboard 20 is a keyboard for an information processing apparatus that is originally at hand of the user, the work space is narrowed for the control of the fixed telephone 10, and business operations are not hindered.

  The keyboard 20 for the information processing apparatus is normally a keyboard input unit of a PC, and is a key unit of the fixed telephone 10 only when the mode is switched to the telephone mode. Therefore, the keyboard 20 for the information processing apparatus can be used together for controlling the fixed telephone 10.

  When the information processing apparatus keyboard 20 is switched to the telephone mode, the specific identifier “110” is stored in the identifier field 710 of the data packet, and the key of the fixed telephone 10 is stored in the subsequent information field 720. Since the information corresponding to the unit (telephone button) 109 is stored, the data packet used as the key unit of the fixed telephone 10 can be distinguished from the data packet used as the keyboard input unit of the PC.

  In addition, since the keyboard 20 is for an information processing apparatus such as a PC, when the fixed telephone 10 is an IP telephone, a PC-like operation can be easily realized for the browser display of the IP telephone, and E-Mail Creation is also easy.

  In the present embodiment, when making a call from the fixed telephone 10, an example of inputting the telephone number of the destination is shown. However, when the fixed telephone 10 is a digital business telephone and has a telephone directory function, that is, When a table in which the name of the calling party is associated with the telephone number is stored in the ROM 102 or the like, the keyboard 20 can input the name of the calling party. In this case, the CPU 101 of the fixed telephone 10 retrieves the telephone number associated with the name of the calling party stored in the information field 720 of the data packet received from the keyboard 20 from the table, and sends it to the retrieved telephone number. Make a call.

It is a block diagram which shows the structure of the telephone apparatus of one Embodiment of this invention. It is a block diagram which shows a structure in case the fixed telephone shown in FIG. 1 is an IP telephone. It is a block diagram which shows a structure in case the fixed telephone shown in FIG. 1 is a digital business telephone. It is a figure which shows an example of the telephone button in case the fixed telephone shown in FIG. 1 is a digital business telephone. It is a block diagram which shows the structure of the keyboard shown in FIG. It is a figure explaining the correspondence of the keyboard shown in FIG. 1 and the telephone button of a fixed telephone. It is a figure which shows the structure of the data packet which the keyboard shown in FIG. 1 produces | generates. 3 is a flowchart for explaining the operation of the telephone device shown in FIG. 3 is a flowchart for specifically explaining a call operation of the telephone device shown in FIG. 1. 2 is a flowchart for specifically explaining an operation from an incoming call response of the telephone device shown in FIG. 1 to a hands-free call.

Explanation of symbols

10 fixed telephone 20 keyboard 101 CPU
102 ROM
103 RAM
104 Handset 105 Speaker 106 Microphone 107 Bluetooth communication unit 108 Display unit 109 Key unit (telephone button)
110A Ethernet interface unit 110B Digital telephone interface unit 201 CPU
202 Bluetooth communication part 203 Key part

Claims (18)

A landline phone,
An information processing device keyboard;
The information processing apparatus keyboard is:
Keyboard control means for generating a data packet including information corresponding to a telephone button of the fixed telephone;
Keyboard communication means for transmitting the data packet generated by the keyboard control means to the fixed telephone via a Bluetooth wireless link;
The fixed telephone is
Telephone communication means for receiving a data packet from the information processing device keyboard via a Bluetooth wireless link;
A telephone control unit that performs processing specified by information corresponding to a telephone button included in a data packet received by the telephone communication unit;   The telephone device according to claim 1, wherein the information processing device keyboard is a keyboard input unit of the information processing device when not in the telephone mode. The keyboard control means, when in the telephone mode, generates a data packet storing a specific identifier in an identifier field and storing information corresponding to a telephone button of the fixed telephone in an information field;
3. The telephone device according to claim 2, wherein the keyboard communication means transmits only a data packet having a specific identifier stored in an identifier field to the fixed telephone via a Bluetooth wireless link. When making a call from the fixed telephone, the keyboard control means generates a data packet including information corresponding to a call button of the fixed telephone and information for specifying a destination,
The telephone apparatus according to claim 1, wherein the telephone control unit performs a call origination operation based on information included in the data packet. The keyboard control means, when retransmitting from the fixed telephone to the destination, generates a data packet including information corresponding to a retransmission button of the fixed telephone;
The telephone apparatus according to claim 4, wherein the telephone control unit performs a retransmission operation based on information included in the data packet. The keyboard control means, when responding to an incoming call to the fixed telephone, generates a data packet including information corresponding to a response button of the fixed telephone;
The telephone apparatus according to claim 1, wherein the telephone control unit performs an incoming call response operation based on information included in the data packet. The keyboard control means generates a data packet including information corresponding to the hold button of the fixed telephone when holding the incoming call to the fixed telephone,
The telephone apparatus according to claim 6, wherein the telephone control unit performs a holding operation based on information included in the data packet. The keyboard control means, when transferring an incoming call to the fixed telephone, generates a data packet including information corresponding to a transfer button of the fixed telephone and information for specifying a transfer destination,
The telephone device according to claim 6 or 7, wherein the telephone control unit performs a transfer operation based on information included in the data packet. The keyboard control means generates a data packet including information corresponding to a hook button of the fixed telephone when ending a call on the fixed telephone,
The telephone device according to claim 4, wherein the telephone control unit performs an on-hook operation based on information included in the data packet. A telephone control method for controlling a fixed telephone,
A control step in which the information processing device keyboard generates a data packet including information corresponding to the telephone button of the fixed telephone, and transmits the generated data packet to the fixed telephone via a Bluetooth wireless link;
A telephone control method comprising: a processing step in which the fixed telephone performs processing specified by information corresponding to a telephone button included in a data packet received from the information processing apparatus keyboard via a Bluetooth wireless link.   The telephone control method according to claim 10, wherein the information processing apparatus keyboard is a keyboard input unit of the information processing apparatus when the telephone mode is not set. In the control step,
The information processing apparatus keyboard is
When in the telephone mode, a specific identifier is stored in the identifier field, and a data packet storing information corresponding to the telephone button of the fixed telephone in the information field is generated.
12. The telephone control method according to claim 11, wherein only a data packet in which a specific identifier is stored in an identifier field is transmitted to the fixed telephone via a Bluetooth wireless link. When calling from the fixed telephone,
In the control step, the information processing device keyboard generates a data packet including information corresponding to a call button of the fixed telephone and information specifying a transmission destination, and transmits the data packet to the fixed telephone;
The telephone control method according to any one of claims 10 to 12, wherein in the processing step, the fixed telephone performs a transmission operation based on information included in the data packet. When retransmitting from the fixed telephone to the destination,
In the control step, the information processing device keyboard generates a data packet including information corresponding to a retransmission button of the fixed telephone and transmits the data packet to the fixed telephone;
The telephone control method according to claim 13, wherein, in the processing step, the fixed telephone performs a retransmission operation based on information included in the data packet. When answering an incoming call to the fixed telephone,
In the control step, the information processing device keyboard generates a data packet including information corresponding to a response button of the fixed telephone and transmits the data packet to the fixed telephone;
The telephone control method according to any one of claims 10 to 14, wherein, in the processing step, the fixed telephone performs an incoming call response operation based on information included in the data packet. When holding an incoming call to the fixed telephone,
In the control step, the information processing device keyboard generates a data packet including information corresponding to the hold button of the fixed telephone and transmits the data packet to the fixed telephone;
The telephone control method according to claim 15, wherein in the processing step, the fixed telephone performs a hold operation based on information included in the data packet. When forwarding an incoming call to the fixed telephone,
In the control step, the information processing device keyboard generates a data packet including information corresponding to the transfer button of the fixed telephone and information specifying a transfer destination, and transmits the data packet to the fixed telephone;
The telephone control method according to claim 15 or 16, wherein in the processing step, the fixed telephone performs a transfer operation based on information included in the data packet. When terminating a call on the fixed telephone,
In the control step, the information processing device keyboard generates a data packet including information corresponding to a hook button of the fixed telephone and transmits the data packet to the fixed telephone;
The telephone control method according to claim 13, wherein, in the processing step, the fixed telephone performs an on-hook operation based on information included in the data packet.

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