JP2008269054A - Transaction management program and transaction management method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a transaction management program and a transaction management method capable of acquiring a forgotten password without using any preliminarily registered information for password forgetting. <P>SOLUTION: This transaction management program is achieved by making a computer execute: a reception procedure for receiving user identification information for identifying a user from a user side terminal and a password acquisition request; a question information generation procedure for generating question information related with the buying and selling transaction of the user by referring to a buying and selling transaction information database in which the user identification information and transaction result information corresponding to the user identification information are stored; and a password transmission procedure for transmitting the password of the user associated with the user identification information to the user terminal when the answer content of the question information received from the user terminal is matched with the transaction result information of the user stored in the buying and selling transaction information database. <P>COPYRIGHT: (C)2009,JPO&INPIT

Description

  The present invention relates to a transaction management program and transaction management method for managing sales transaction information.

  For example, in the auction industry for used cars and the like, sales transactions by Internet auctions are increasing. In order to participate in the Internet auction, it is necessary to log in with a user ID and a password, but the user often forgets the password. For this reason, the auction organizer has a problem that the cost of responding to password inquiries increases. Therefore, in a portal site requiring a general login procedure, a simple question and answer by a user is registered in advance as a countermeasure for forgetting a password. The user inputs the answer to the question registered when the password is forgotten. Then, the password is notified or reissued to the user from the porter site side.

For example, according to Non-Patent Document 1, it is understood that a screen prompting input of a pre-registered e-mail address and a user's name is displayed as an answer to a question when the password is forgotten. Non-Patent Document 2 describes that when a password is forgotten, the user's registration information and a secret number registered in advance are entered to query the password. According to Non-Patent Document 3, it is understood that a screen prompting input of a pre-registered mail address is displayed as an answer to the question when the password is forgotten.
THE KANSAI POWER CO., INC.ALL "Username / password forgotten input", [Search March 22, 2007], Internet <http://www.fururu.net/e-patio/html/pass1.html > @NIFTY "Password inquiry", [March 22, 2007 search] Internet <http://support.nifty.com/support/member/kaiininfo/pwlost.htm> CENT Networks Japan KK "Password Inquiry", [March 22, 2007 search] Internet <https://member.japan.cnet.com/askpass/askpass.cgi>

  However, in the above technique, as a countermeasure against forgetting the password, for example, information for forgetting the password such as a question and an answer for specifying the user other than the user ID and the password needs to be registered in advance. Furthermore, since the information for forgetting the password is used when the password is forgotten, it is necessary for the user to manage or store the information.

  The present invention has been made in view of the above circumstances, and when a user forgets a password, the user is identified and specified without using pre-registered information for forgetting the password. It is to provide a transaction management program and a transaction management method capable of notifying a user of a password.

  In order to solve the above-mentioned problem, the present invention is a transaction management program for causing a computer to function as a transaction management server for managing transaction transaction information of a user of a user side terminal connected via a network, The computer stores a receiving procedure for receiving user identification information for identifying a user and a password acquisition request from the user terminal, user identification information, and transaction result information corresponding to the user identification information. A question information generation procedure for generating question information related to a user's sales transaction with reference to the sales transaction information database, and a response content of the question information received from the user terminal is stored in the sales transaction information database When the transaction result information of the user matches, the user password associated with the user identification information is changed to the user terminal. Configured to perform a password transmission step of transmitting to.

  In order to solve the above-mentioned problems, the present invention provides a transaction management method for managing sales transaction information of a user of a user terminal connected via a network, wherein the computer is connected to the user from the user terminal. Referring to the buying and selling transaction information database in which the receiving procedure for receiving the user identification information for identifying the user ID and the password acquisition request, the user identification information, and the transaction result information corresponding to the user identification information are stored. A question information generation procedure for generating question information related to a person's sales transaction, and when the response content of the question information received from the user terminal matches the transaction information of the user stored in the sale transaction information database And a password transmission procedure for transmitting the password of the user associated with the user identification information to the user terminal.

  As means for solving the above-mentioned problems, the present invention can also be a storage medium storing the transaction management program that causes an arithmetic processing unit to execute the processing procedure according to the transaction management method.

  The present invention relates to a transaction management program and transaction management method for identifying a user without using previously registered information for forgetting a password and notifying the identified user of the password when the user forgets the password. Can provide.

  Next, the best mode for carrying out the present invention will be described based on the following embodiments with reference to the drawings.

  FIG. 1 is a schematic diagram for explaining the outline of the present invention. The transaction system 100 including the transaction management server 200 of the present invention is configured by connecting the transaction management server 200 and the user terminal 300 via a network 400. The sales transaction performed in the sales transaction system 100 is, for example, an auction.

  The transaction management server 200 has a sales transaction information database 210 in which user information including the user ID and password of the user and sales transaction information corresponding to the user information are stored. The user can log in to the sales transaction system 100 and participate in the sales transaction by inputting the user ID and password at the user terminal 300.

  When the user forgets the password, the transaction management server 200 notifies the user of the password based on the sales transaction information stored in the sales transaction information database 210. Therefore, when the user forgets the password, the user can obtain the password without inquiring of the password to the system administrator (organizer) or inputting information for forgotten password registered in advance. Further, according to the transaction management server 200, password inquiries from the user to the organizer can be reduced, and the management burden on the organizer can be reduced.

  The password notification process in the trading system 100 will be described below with reference to FIGS. FIG. 2 is a screen transition diagram for explaining password notification in the trading system.

  In the user terminal 300, when a password notification request is made by the user at the time of login, a screen including a user ID input field and a selection field for selecting a password notification method is displayed on the user terminal 300. The When the user ID is input and the password notification method is selected in the user terminal 300, the user ID input together with the password notification request and the selected notification method are transmitted to the transaction management server 200 (step S10). ).

  A screen 21 in FIG. 2 is an example of a login screen in the user terminal 300, and a screen 22 is an example of an input screen for a user ID and password notification method.

  Returning to FIG. 1, the transaction management server 200 receives the password notification request as a question creation request, and generates question information from the transaction record information corresponding to the user ID with reference to the sales transaction information database 210 (step S <b> 11). The generated question information is transmitted to the user terminal 300 (step S12). When an answer to the question is input at the user terminal 300, the content of the answer is transmitted to the transaction management server 200 (step S13).

  A screen 23 in FIG. 2 is an example of a screen on which the question information acquired from the transaction management server 200 in the user side terminal 300 is displayed. The user can send the answer content to the transaction management server 200 by inputting the answer to the question on this screen.

  Returning to FIG. 1, the transaction management server 200 collates the acquired response content with the transaction result information of the user in the sales transaction information database 210 (step S14). When the matching results match, the transaction management server 200 reads the password corresponding to the user ID acquired in S10 from the sales transaction information database 210 and notifies the user terminal 300 by the selected notification method (step S15). ). If the verification results do not match, the transaction management server 200 transmits a verification error message to the user terminal 300 (step S16).

  The screen 24 in FIG. 2 is an example of a screen displayed on the user terminal 300 when “on screen” is selected as the password notification method. A screen 25 in FIG. 2 is an example of a screen displayed on the user terminal 300 when “email transmission” is selected as the password notification method. The screen 26 is an example of a screen displayed on the user side terminal 300 when the verification at the transaction management server 200 is an error.

  As described above, in the transaction system 100, the transaction management server 200 generates the question information by using the transaction result information of the user, compares the response content to the question with the transaction result information, and notifies the password. That is, since the transaction management server 200 authenticates the user based on the user ID of the user and the transaction record information corresponding to the user ID and notifies the password, information for authenticating the user when the password is forgotten is registered in advance. There is no need to do.

  FIG. 3 is a diagram showing a hardware configuration of a transaction management server according to an embodiment of the present invention.

  In FIG. 3, the transaction management server 200 is a computer device, which is a CPU (Central Processing Unit) 31, a memory unit 32, a display unit 33, an output unit 34, an input unit 35, a communication unit 36, The storage device 37 and the driver 38 are connected to the system bus B.

  The CPU 31 controls the transaction management server 200 according to a program stored in the memory unit 32. The memory unit 32 includes a RAM (Random Access Memory), a ROM (Read-Only Memory), and the like, and is obtained by a program executed by the CPU 31, data necessary for processing by the CPU 31, and processing by the CPU 31. Stored data. Further, a partial area of the memory unit 32 is allocated as a work area used for processing in the CPU 31.

  The display unit 33 displays various information necessary under the control of the CPU 31. The output unit 34 is used to output various types of information according to instructions from the user. The input unit 35 includes a mouse, a keyboard, and the like, and is used for a user to input various information necessary for the simulation system 100 to perform processing.

  The communication unit 36 is an apparatus for the transaction management server 200 to control communication via a network such as the Internet or a LAN (Local Area Network).

  The storage device 37 is composed of, for example, a hard disk unit, and stores data such as programs for executing various processes.

  A program that realizes processing performed by the transaction management server 200 is provided to the transaction management server 200 by a storage medium 39 such as a CD-ROM (Compact Disk Read-Only Memory). That is, when the storage medium 39 storing the program is set in the driver 38, the driver 38 reads the program from the storage medium 39, and the read program is installed in the storage device 37 via the system bus B. . When the program is activated, the CPU 31 starts its processing according to the program installed in the storage device 37.

  The medium for storing the program is not limited to a CD-ROM, and any medium that can be read by a computer is acceptable. The program for realizing the processing according to the present invention may be downloaded via the network by the communication unit 36 and installed in the storage device 37. Further, when the transaction management server 200 has an interface such as USB (Universal Serial Bus) for connecting to the outside, the program may be read from the external storage medium by USB connection.

  The user terminal 300 is an information processing terminal having an arithmetic processing unit such as a PC (Personal Computer), a PDA (Personal Digital Assistant), a mobile phone and a storage device that can communicate with the transaction management server 200 via a network. is there.

  Embodiments of the present invention will be described below with reference to the drawings. In this embodiment, an example in which the present invention is applied to an Internet auction which is one form of a sales transaction will be described.

  FIG. 4 is a functional configuration diagram of the transaction management server.

  The sales transaction information database 210 includes a user database 220 and a transaction performance information database 230. The user database 220 includes a user ID part 211 storing a user ID of the user, a password part 212 storing a password corresponding to the user ID, and a registration storing user registration information corresponding to the user ID. And an information unit 213. In the user database 220, a user ID, a password, and registration information are stored in association with each other. FIG. 5 is a diagram illustrating an example of information stored in the user database. In the information stored in the user database shown in FIG. 5, the registration information stored in the registration information unit 213 is only the user name, but the registration information includes the user's address, contact information, mail address, A FAX number or the like may be included.

  The transaction record information database 230 includes an exhibition information unit 231 in which exhibition information that is user transaction record information is stored, and a successful bid information unit 232 in which successful bid information is stored. The exhibition information stored in the exhibition information section 231 and the successful bid information stored in the successful bid information section 232 are information associated with the user ID.

  Here, the exhibition, successful bid, contract, and tag in this embodiment will be described.

  Exhibit means putting an item for sale at an auction. That is, the exhibitor indicates a user who sells an item. A successful bid is to obtain an item by bidding on an item for sale. That is, the winning bidder indicates a user who purchases the exhibited item.

  A contract is a sale transaction and indicates a state in which the exhibited item has been sold. In the present embodiment, this state is called contract on the exhibitor side and called successful bid on the successful bidder side. The tag indicates that the auction is ended without the successful bid for the exhibited item. Therefore, there are two types of exhibition results for sellers: contracts and bids. In the case of a contract, it is possible to carry out a sales transaction of the item exhibited with the successful bidder. In the case of a popular tag, the exhibited item is not sold and is not sold.

  In the exhibition information section 231 of the transaction record information database 230, information related to the user's exhibition is stored. Exhibit information includes, for example, the date (date) when the item was listed in the auction, the transaction number assigned for each transaction, the name of the item exhibited, the result, and the user ID of the user who made a successful bid for the item (successful bidder ID) , Including the highest bid. The successful bid information section 232 includes the date of successful bid, the name of the successful bid item, the user ID (exhibitor ID) of the user who exhibited the item, the successful bid price, and the like.

  FIG. 6 is a diagram illustrating an example of transaction record information stored in the transaction record information database. In the transaction record information shown in FIG. 6, the transaction record information of each user is stored for each auction opening date. However, the transaction record information database 230 may store each transaction record information for each user.

  In this embodiment, the sales transaction information database 210 is provided in the transaction management server 200. However, the present invention is not limited to this. The sales transaction information database 210 may be provided outside the transaction management server 200, for example, and may be connected to the transaction management server 200 by an appropriate connection method. The sales transaction information database 210 may be in a state that can be referred to from the transaction management server 200. The sales transaction information database 210 is stored in, for example, the storage device 37 shown in FIG.

  Returning to FIG. 4, the processing unit 240 constituting the transaction management server 200 will be described. The processing of each unit included in the processing unit 240 described below is executed by the CPU 31 shown in FIG.

  The processing unit 240 includes a template unit 243, an answer processing unit 244, a display form generation unit 245, a password notification unit 246, a question information generation unit 250, an answer list generation unit 260, and an answer information collation unit 270.

  The template unit 243 includes a question template 243a and a search condition template 243b. Details of the question template 243a and the search condition template 243b will be described later. The template unit 243 may be stored in, for example, the storage device 37 illustrated in FIG. 3 or may be stored in the storage medium 39.

  The answer processing unit 244 performs processing related to answer information. The display form generation unit 245 generates a display form for displaying information on the user terminal 300. The password notification unit 246 notifies the user terminal 300 of the password by the selected notification method.

  The question information generation unit 250 generates question information to be transmitted to the user terminal 300. The answer list generator 260 generates an answer list included in the question information. The answer information collating unit 270 collates the acquired answer information with the transaction result information stored in the transaction result information database 230. Details of the question information generating unit 250, the answer list generating unit 260, and the answer information collating unit 270 will be described later.

  In the transaction management server 200, when a question creation request including a user ID and a password notification method is received from the user-side terminal 300, the question information generation unit 250 uses the question template 243a and transaction result information corresponding to the user ID. Generate question information. The transaction management server 200 generates a question display form for displaying the question information by the display form generation unit 245 and transmits the question display form to the user terminal 300.

  When the answer is input to the question display form displayed on the user side terminal 300, the transaction management server 200 acquires the answer information by the process of the answer processing unit 244. When the reply information is acquired, the transaction management server 200 collates the reply information using the search condition template 243b and the transaction record information corresponding to the user ID by the reply information collating unit 270.

  The transaction management server 200 notifies the user side terminal 300 of the password by the notification method selected by the password notification unit 246 when the collation results match.

  Refer to the drawings for the question information generation processing by the question information generation unit 250 and the answer list generation unit 260, the processing related to the response information by the response processing unit 244, and the response information verification processing by the response information verification unit 270 according to the present embodiment. I will explain.

  First, prior to describing the question information generation process, a process until the transaction management server 200 receives a question creation request will be described. FIG. 7 is a flowchart for explaining processing until the transaction management server receives a question creation request.

  In the sales transaction system 100, when the user terminal 300 receives the password notification request on the login screen, the user terminal 300 displays the password notification request screen. The login screen here corresponds to the screen 21 in FIG. 2, and the password notification request screen corresponds to the screen 22 in FIG.

  When the user ID and the password notification method are selected by the user (step S71), the user side terminal 300 acquires an input value on the screen and generates a question creation request (step S72). Therefore, the question creation request includes the user ID input by the user and the password notification method. When a password notification destination is newly registered, the registered notification destination information is also included. The notification destination information is, for example, an e-mail address or a FAX number. The user side terminal 300 transmits the generated question creation request to the transaction management server 200 (step S73).

  In the transaction management server 200, in response to the question generation request, the question information generation unit 250 starts generating question information.

  Below, the question information generation process in the question information generation unit 250 will be described. The question information generation unit 250 generates question information with reference to the question template 243a.

  The question template 243a is a template that is referred to when question information is generated, and is created in advance by a system administrator or the like and stored in the template unit 243. The question template 243a will be described with reference to FIG. FIG. 8 shows an example of a question template.

  The question template 243a of the present embodiment has items such as a question category, a question content associated with the question category, and an answer method for each question. The question content is a question message displayed on the user side terminal 300, and includes a question message regarding the exhibition information and a question message regarding the successful bid information. The answer method refers to a method of inputting answer contents on the user terminal 300 for the question text displayed on the user terminal 300 side. Specifically, there are, for example, a method in which a user manually inputs an answer to a question sentence and a method in which an answer to a question sentence is selected from an answer list and input.

  In the question template 243a shown in FIG. 8, in the case of the question category A, the content of the question is “number of items in sunrise from yyy year mm month dd day to yyy year mm month dd”, and the answer method is manually input. . Therefore, for the question in question category A, the numerical value of the number manually entered on the screen on which the question text is displayed is used as the answer content. In the case of the question in question category E, the content of the question is “the name of the item concluded on the date of yyyy mm / dd”, and the answer method is a method of selecting from the answer list. Therefore, in the question of the question category E, the item name selected from the later-described answer list displayed on the screen is the answer content.

  Further, according to the question template 243a, it is possible to generate question information including a question sentence and an answer method by inputting a value indicating a date to the question sentence associated with the selected question category.

  Now, referring back to FIG. 4, the details of the question information generation unit 250 and the answer list generation unit 260 will be described.

  The question information generation unit 250 includes a question number determination unit 251, a counting period determination unit 252, a question category selection unit 253, and a question period determination unit 254.

  The question number determination unit 251 determines the number of questions to be generated using random numbers. The aggregation period determination unit 252 determines a period (aggregation period) in which transaction result information used for generating question information is aggregated using a random number. Note that the maximum period of the aggregation period may be determined in advance by a system administrator or the like. The question category selection unit 253 randomly selects the question category of the question template 243a using a random number. The question period determination unit 254 determines a question period, which is a period input to the question sentence by a random number, from the aggregation period determined by the aggregation period determination unit 252.

  The answer list generation unit 260 generates an answer list when a question category using an answer list is selected as an answer method. The question categories using the answer list of the present embodiment are question category D to question category F of the question template 243a. Therefore, the answer list generation unit 260 generates an answer list when any of question category D to question category F is selected by the question category selection unit 253.

  The answer list generation unit 260 includes a product name list creation unit 261, a dummy product name addition unit 262, a fixed condition addition unit 263, and an arrangement order change unit 264.

The product name list creation unit 261 creates an all product name list in which all product names included in the transaction result information stored in the transaction result information database 230 are listed. The product name list creation unit 261 further creates an answer list in which product names included in the transaction record information corresponding to the user ID are listed. The dummy product name adding unit 262 determines the number of product names and product names to be added as dummy product names, and adds them to the answer list. The fixed condition adding unit 263 adds a preset fixed selection branch to the answer list. The fixed selection branch may be set in the transaction management server 200 by the system administrator. The arrangement order changing unit 264 determines and changes the arrangement order of the answer list to which the dummy item name and the fixed selection branch are added by using a random number.

  Hereinafter, with reference to FIG. 9, the question information generation process by the question information generation unit 250 and the answer list generation process by the answer list generation unit 260 will be described. FIG. 9 is a flowchart for explaining the question information generation process and the answer list generation process.

  When the transaction management server 200 obtains a question generation request including information on the user ID and the password notification method (step S91), the question information generation unit 250 determines the number of questions to be generated by the question number determination unit 251 (step S91). S92). Next, the question information generation part 250 determines the total period of transaction performance information by the total period determination part 252 (step S93).

  The question information generation unit 250 refers to the question template 243a and selects a question category by the question category selection unit 253 (step S94). When the question category is selected, the question period determination unit 254 determines the question period to be input to the question sentence corresponding to the selected question category. The question information generation unit 250 applies the question period to the question sentence corresponding to the selected question category to complete the question sentence (step S95).

  When the question sentence is generated, the question information generation unit 250 assigns a question number to the generated question sentence, and uses the question information in association with the user ID and the question category acquired in step S91.

  When the question category of the question sentence generated in step S95 is any one of the question categories A to C, the question information generating unit 250 excludes the question category selected once from the question category to be selected next time. (Step S96). The question information generation unit 250 repeats the processing from step S94 to step S96 several times as determined in step S92. FIG. 10 is a diagram illustrating an example of the question information generated by the question information generation unit.

  When the question category of the question sentence generated in step S95 is any one of the question categories D to F, the transaction management server 200 generates an answer list by the answer list generator 260.

  The answer list generation processing will be described below with reference to FIGS. FIG. 11 is a diagram illustrating an example of generating an answer list from transaction record information. FIG. 11 shows a case where an answer list is generated from the transaction record information shown in FIG.

  The answer list creation unit 260 creates an all product name list A in which the product name list creation unit 261 lists all the product names included in the transaction record information during the counting period determined in step S93 (step S97). The complete product name list A is shown in FIG.

  Next, the answer list generating unit 260 uses the dummy product name adding unit 262 to determine the number of dummy product names to be added using random numbers (step S98).

  Next, the answer list generation unit 260 creates an answer list A1 that lists the names of items included in the transaction record information corresponding to the user ID acquired in S91 (step S99).

  A method of creating the answer list A1 will be described. Here, the case of user ID 00001 is considered. The item name list creation unit 261 extracts the item names handled by transaction numbers including 00001 in either the seller ID or the successful bidder ID in the transaction record information shown in FIG. In the transaction record information shown in FIG. 6, transaction numbers 00001, 00002, 00004, and 00005 are applicable. The product name list creation unit 261 creates a list of product names handled in the transaction of the corresponding transaction number as the answer list A1. The answer list A1 is shown in FIG.

  Returning to FIG. 9, the dummy product name adding unit 262 selects the product names of the number of dummy product names determined in step S98 from the product names obtained by removing the response list A1 from the full product name list A, and adds the product names to the response list A1 (step S1). S100). FIG. 11C shows a product name list obtained by removing the answer list from the full product name list.

  Referring to FIG. 11, the product name excluding the answer list A1 from the full product name list A is only “titanium cyclone”. Therefore, the dummy product name adding unit 262 adds this titanium cyclone to the answer list as a dummy product name, regardless of how many product names to be added as dummy items.

  At this time, for example, when there are five types of product names excluding the answer list A1 from the total product name list A and the number of product names to be added as dummy items is determined to be two, the dummy product name adding unit 262 has five types. Two types of items are selected at random from the items and added to the answer list A1.

  Returning to FIG. 9, next, the answer list generating unit 260 adds the set fixed selection branch to the answer list A1 by the fixed condition adding unit 263 (step S101). In this embodiment, the fixed selection branch is “none”. The selection branch “none” is a selection branch that indicates a case where the corresponding product name does not exist in the answer list A1.

  Next, the answer list generation unit 260 randomly changes the arrangement order of the answer list A1 to which the dummy product name and the fixed selection branch are added by the arrangement order change unit 264, and ends the generation of the answer list A1 (step S102). ). The generated answer list A1 is transmitted to the user terminal 300 as information included in the question information.

  When the question information including the answer list A1 is generated as described above, the display form generation unit 245 generates the question display form H for displaying the question information on the user terminal 300 (step S103). . Then, the transaction management server 200 transmits the question display form H to the user side terminal 300 (step S104). The user terminal 300 displays the question on the display device in accordance with the received question display form H (step S105), and displays the answer column corresponding to the question category (step S106).

  The user terminal 300 can provide answer information to the transaction management server 200 by inputting the answer contents using the answer method determined in the answer field of the question display form H.

  FIG. 12 shows an example of a screen in which the content of the answer is entered in the question display form displayed on the user side terminal.

  This is the end of the description of the question information generation process by the question information generation unit 250.

  Next, processing related to answer information by the answer processing unit 244 will be described.

  The answer processing unit 244 has an answer template 244a, extracts information according to the answer template from the question display form H in which the answer contents are input, and generates answer information.

  FIG. 13 is a diagram illustrating an example of an answer template. In the answer template 244a of this embodiment, the answer information is classified into three. The three classifications are an answer information key, an answer content for a question, and a password notification method.

  The items classified as the answer information key are the user ID and the question period input in the question text. Items classified as answer contents are question values and input values (character strings) input by an answer method corresponding to the question categories. Items classified as password notification methods are the selected password notification method and the password notification destination.

  In this embodiment, since the password notification method is included in the question generation request, the information extracted from the question display form H is the input value of the item classified as the answer information key and the item classified as the answer. Input value.

  The answer processing unit 244 may be provided with a selection field for selecting a password notification method in the question display form H and a notification destination input field for inputting password notification destination information. In this case, input values of items classified as the password notification method according to the answer template 244a may be extracted and used as part of the answer information.

  In this embodiment, when extracting the answer information from the question display form H, the answer information is classified and extracted. However, the answer information is extracted according to the items of the answer template 244a without classifying the answer information. Also good.

  The processing of the answer processing unit 244 will be described with reference to FIG. FIG. 14 is a flowchart for explaining processing by the answer processing unit.

  When an answer is input to the question display form H displayed on the user terminal 300 (step S141), the answer processing unit 244 refers to the answer template 244a and is classified from the question display form H into a key of answer information. The input value of the item and the input value of the item classified as the answer content are extracted (step S142). The answer processing unit 244 repeats the process in step S141 several times displayed on the question display form H. The answer processing unit 244 acquires the input value extracted for each question as answer information (step S143).

  The generation of answer information will be specifically described with reference to FIG. FIG. 15 is a diagram illustrating an example of answer information. FIG. 15 shows the answer information acquired from the question display form H shown in FIG.

  The answer processing unit 244 extracts, for example, the user ID 00001 and the question period 2006/10/28 to 2006/10/28 as the answer information keys from the question sentence of the question 1 and the answer contents according to the items of the answer template 244a. To do. Further, the answer processing unit 244 extracts the question category A and 0 input values as the answer contents. The answer processing unit 244 sets the extracted answer information key and the input value of the answer contents as the answer information of the question 1. Similarly, the answer processing unit 244 acquires answer information for all the questions displayed on the question display form H. That is, the answer processing unit 244 extracts, from the question display form H, the input value of the item classified as the answer information key and the input value of the item classified as the answer content, and sets it as the answer information.

  In the following description of the present embodiment, the response processing unit 244 is provided in the transaction management server 200. However, a function similar to that of the response processing unit 244 may be provided in the user terminal 300. In that case, the user side terminal 300 may acquire the answer information from the question display form H by the answer processing unit 244 of the user side terminal 300 and transmit it to the transaction management server 200.

  This is the end of the description of the processing related to the response information by the response processing unit 244.

  Next, answer information collation processing by the answer information collation unit 270 will be described.

  The answer information matching unit 270 generates a search condition using the question information and the search condition template 243b, and compares the result of searching the transaction record information database 230 with the generated search condition and the answer information.

  Here, the search condition template 243b will be described.

  FIG. 16 is a diagram illustrating an example of a search condition template. The search condition template 243b is a template for creating a search condition for searching transaction result information to be checked against response information in the transaction result information database 230. In the search condition template 243b, the search condition is generated by setting information included in the question information to each item of the search condition template 243b. The search condition template 243b is created in advance in the template unit 243 by a system administrator or the like.

The search condition template 243b is a template corresponding to the question template 243a. The search condition template 243b has items such as a search condition associated with the question category of the question template 243a, an acquired value acquired by the search, and a matching method with the answer information.

  For example, the case of question category A will be described. According to the question template 243a, the question category A is a question that asks the number of listings in the question period (yyy year mm month dd day to yyy year mm month dd day), and the answering method is manual input.

  In the search condition template 243b, as a search condition for the question category A, an exhibitor ID (user ID) is set as the condition 1, a question period “yyy year mm month dd day to yyy year mm month dd day” is sent as the acquired value As the number of cases and collation method, it is determined to collate the acquired value with the input value of the answer information. Here, the user ID set in the condition 1 is a user ID included in the question creation request. The question period set in condition 2 is the question period determined by the question period determination unit 254 of the question information generation unit 250.

  Therefore, the search condition corresponding to the question category A is “transaction record information on the seller ID is the user ID and the date of yyy year mm month dd to yyy year mm month dd”. Further, the acquired value is the number of transaction record information acquired as a result of searching the transaction record information database 230 according to the search condition.

  Note that the search condition template 243b according to the present embodiment includes a separate search condition template corresponding to a fixed selection added to the answer list when the answer method is a question category selected from the answer list. In the question template 243a, the answer method of the question category D to the question category F is a method of selecting from the answer list. Further, the fixed option added to the answer list A1 of the present embodiment is “none”. Therefore, the search condition template 243b includes a search condition template when the fixed selection branch “none” is selected in the question category D to the question category F.

  In the search condition template when “None” is selected in the answer list A1 included in the search condition template 243b, the number of listings during the question period is acquired as the acquired value, and the acquired value is compared with 0 as the verification method. That is, when the number of items exhibited during the question period, which is the acquired value, is 0, the answer information and the transaction result information are assumed to match.

  Further, in the search condition template 243b, when any item name other than “None” is selected from the answer list A1, the number of items selected as the acquired value and the verification as to whether the acquired value is other than 0 It is said that. That is, if the acquired value is not 0, the response information and the transaction result information are assumed to match.

  Now, returning to FIG. 4, details of the answer information matching unit 270 will be described.

  The answer information verification unit 270 includes a search condition generation unit 271, a transaction performance search unit 272, and a verification unit 273.

  The search condition generation unit 271 generates a search condition corresponding to the question category of the answer information with reference to the search condition template 243b. The transaction record search unit 272 searches the transaction record information with the search condition generated by the search condition generation unit 271. The collation unit 273 collates the search result with the answer information.

  Hereinafter, with reference to FIG. 17, the collation processing by the answer information collation unit 270 will be described. FIG. 17 is a flowchart for explaining the collation processing by the answer information collation unit.

  When the transaction management server 200 acquires the answer information (step S171), the search condition generation unit 241 selects a corresponding search condition template from the search condition template 243b according to the question category of the answer information (step S172). Next, the search condition generation unit 271 acquires information set in the selected search condition template from the question information, sets the acquired information in the search condition template, and generates a search condition (step S173).

  When the search condition is generated, the transaction record search unit 272 searches the transaction record information database 230 with the generated search condition (step S174). The collation unit 273 collates the search result with the answer information (step S175).

  Here, the collation processing from step S172 to step S175 will be specifically described with reference to FIGS. 6, 10, 15, 16, and 18. FIG. FIG. 18 is a diagram illustrating an example of search conditions generated by the answer information matching unit. 18 shows search conditions generated by the search condition template 243b shown in FIG. 16 and the question information shown in FIG. The case where the result of searching the transaction record information shown in FIG. 6 using the search condition shown in FIG. 18 is compared with the answer information shown in FIG. 15 will be described below.

  When the answer information collating unit 270 acquires the answer information shown in FIG. 15, the search condition generating unit 271 generates a search condition corresponding to the question category for each question.

  For example, in the case of question 1 in question category A, the search condition generation unit 271 selects a search template (see FIG. 16) corresponding to the question category A, and sets the user ID and question period included in the question information (see FIG. 10). Set to the selected search condition template. Here, the information set in the question period item is a value determined by a random number in the question period determination unit 254 of the question information generation unit 250. As a result, “exhibition number of exhibitor ID = 00001 and 2006/10/28 to 2006/10/28” is generated as a search condition corresponding to the question 1 (see FIG. 18). At this time, the collation method of the search condition template 243b is collation of the number of acquired values and the input value of the answer information.

  When the transaction record search unit 272 searches the transaction record information shown in FIG. Also, the input value of the answer information shown in FIG. Therefore, the collation unit 273 collates the acquired value and the input value of the answer information according to the collation method of the search condition template. Here, since both the acquired value and the input value are 0, the collation unit 273 assumes that the collation results match, and determines that the input value of the answer information is a correct value.

  For example, in the case of question 4 in question category D, the search condition generation unit 271 selects a search template corresponding to the question category D. In question category D, the answer method is selection based on the answer list. Therefore, the search condition template corresponding to question category D is a search condition template corresponding to the fixed selection branch “none”, and a search condition corresponding to other than “none”. A template.

  Here, since the answer to the question in question category D is “None”, the search condition generation unit 271 selects the search condition template corresponding to “None” from the search condition templates in question category D and sets the search condition. Generate. The search condition generation unit 271 sets the user ID and the question period included in the question information in the selected search condition template. As a result, “exhibitor ID = 00001 and 2006/10/28 to 2006/10/28” is generated as a search condition corresponding to the question 4 (see FIG. 18). Further, the collation method of the search condition template 243b is a collation between the acquired value of the number of exhibition items and the input value “none”. In this case, when the acquired value is 0, the acquired value and the input value match.

  When the transaction record search unit 272 searches the transaction record information shown in FIG. Accordingly, the collation unit 273 determines that the collation result between the input value and the acquired value matches, and determines that the input value of the answer information is a correct value.

  The collation result for each question by the collation unit 273 is shown in FIG. FIG. 19 is a diagram illustrating an example of a collation result for each question by the collation unit.

  The answer information collating unit 270 repeats the answer information collating process from step S172 to step S175 described above several times.

  Returning to FIG. 17, the collation unit 273 determines whether or not to notify the password based on the collation result of the answer information for each question (step S176). In this embodiment, the password is notified only when all the response information matches the transaction result information.

  When the collation results of the answer information for all the questions and the transaction result information match, the answer information collation unit 270 acquires a password associated with the user ID stored in the user database 220. The password notification unit 246 notifies the user side terminal 300 of the acquired password by the selected password notification method (step S177).

  For example, when the selected password notification method is FAX, the password notification unit 246 acquires the FAX number associated with the user ID from the registration information unit 213 of the user database 220, and sets the password to the acquired FAX number. The character string shown is transmitted (step S178). When the FAX is transmitted, the display form generation unit 245 generates a display form indicating that the password has been notified by FAX. The display form is transmitted to the user terminal 300 and displayed on the user terminal 300 (step S179).

  If the selected password notification method is an email, the password notification unit 246 acquires an email address associated with the user ID from the registration information unit 213 of the user database 220, and the acquired email address A character string indicating the password is transmitted to (step S180). When the e-mail is transmitted, the display form generation unit 245 generates a display form indicating that the password has been notified by the e-mail. The display form is transmitted to the user terminal 300 and displayed on the user terminal 300 (step S181).

  When the selected password notification method is display on the screen, the display form generation unit 245 generates a display form including a character string indicating the password, transmits the reduced amount on the user side terminal 300, and transmits the user side terminal. The password is displayed on the display device 300 (step S182).

  In step S176, when all the response information does not match the transaction result information, the display form generation unit 245 generates a display form indicating a verification error, transmits the display form to the user terminal 300, and sends it to the user terminal 300. It is displayed (step S183).

  In this embodiment, the verification process of the response information and the transaction result information is performed as described above. This is the end of the description of the response information verification processing by the response information verification unit 270.

  As described above, in this embodiment, the question information is generated using the transaction result information associated with the user ID, and the password is notified based on the result of comparing the answer information and the transaction result information. For this reason, in this embodiment, a forgotten password can be acquired without using previously registered information for forgetting a password.

  In addition, the template unit 243, the answer processing unit 244, the display form generating unit 245, the password notifying unit 246, the question information generating unit 250, the answer list generating unit 260, and the answer information matching unit 270 included in the transaction management server 200 of the present embodiment are: You may comprise the password notification function part 500 which implement | achieves the password notification function of this invention.

  The password notification function unit 500 may be mounted on an ASP (Application Service Provider) server provided separately from the transaction management server 200. FIG. 20 shows a trading system having an ASP server on which a password notification function unit is mounted.

  The ASP server 600 having the password notification function unit 500 can provide a password notification function to each transaction management server by cooperating with the transaction transaction information database of a plurality of transaction management servers constituting the transaction transaction system 100A. .

  Thus, according to this invention, when a user forgets a password, a password is notified to a user based on sales transaction information. Therefore, when the user forgets the password, the user can be specified without using the previously registered password forgetting information, and the password can be notified to the specified user.

The present invention may have the following configurations as described below.
(Appendix 1)
A transaction management program for causing a computer to function as a transaction management server that manages user transaction information of a user terminal connected via a network,
In the computer,
A receiving procedure for receiving user identification information for identifying a user and a password acquisition request from the user side terminal;
A question information generation procedure for generating question information related to a user's sales transaction with reference to a user transaction information database storing transaction identification information corresponding to the user identification information and the user identification information;
The password of the user associated with the user identification information when the answer content of the question information received from the user terminal matches the transaction result information of the user stored in the sale transaction information database A transaction management program for executing a password transmission procedure for transmitting a message to the user terminal.
(Appendix 2)
The transaction management program according to appendix 1, wherein the question information generation procedure determines a value range used for generating the question information using a random number.
(Appendix 3)
The transaction management program according to appendix 2, wherein the question information generation procedure sets the value determined using the random number as a question information template for generating question information to generate question information.
(Appendix 4)
The transaction management program according to any one of appendices 1 to 3, wherein the question information generation procedure generates at least question information including sales information or purchase information.
(Appendix 5)
In the computer,
The transaction management program according to any one of appendices 1 to 4, wherein an answer information acquisition procedure for acquiring answer information based on information included in the question information and the answer content of the question information is executed. .
(Appendix 6)
In the computer,
Executing a matching procedure for matching the response information and the transaction record information stored in the sales transaction information database;
The collation procedure generates a search condition corresponding to the question information, and collates a result obtained by searching the sales transaction information database with the generated search condition and the answer information. The transaction management program described in.
(Appendix 7)
The collation procedure selects a search condition template for generating a search condition corresponding to the question information, and sets a value determined by the random number included in the question information in the selected search condition template. The transaction management program according to appendix 6, which has a search condition generation procedure for generating a search condition.
(Appendix 8)
A transaction management method for managing sales transaction information of users of user terminals connected via a network, wherein a computer is
A receiving procedure for receiving user identification information for identifying a user and a password acquisition request from the user side terminal;
A question information generation procedure for generating question information related to a user's sales transaction with reference to a user transaction information database storing transaction identification information corresponding to the user identification information and the user identification information;
The password of the user associated with the user identification information when the answer content of the question information received from the user terminal matches the transaction result information of the user stored in the sale transaction information database And a password transmission procedure for transmitting the password to the user terminal.
(Appendix 9)
A transaction management server for managing the transaction transaction information of users of user terminals connected via a network,
Receiving means for receiving user identification information and a password acquisition request for identifying a user from the user side terminal;
Question information generating means for generating question information related to a user's sales transaction with reference to a user transaction information database storing transaction identification information corresponding to the user identification information and the user identification information;
The password of the user associated with the user identification information when the answer content of the question information received from the user terminal matches the transaction result information of the user stored in the sale transaction information database And a password transmission means for transmitting the message to the user terminal.

  The present invention is not limited to the specifically disclosed embodiments, and various modifications and changes can be made without departing from the scope of the claims.

It is the schematic explaining the outline of the present invention. It is a screen transition diagram explaining the password notification in a sales transaction system. It is a figure which shows the hardware constitutions of the transaction management server which concerns on one Example of this invention. It is a functional block diagram of a transaction management server. It is a figure which shows the example of the information stored in the user database. It is a figure which shows the example of the transaction performance information stored in the transaction performance information database. It is a flowchart explaining a process until a transaction management server receives a question preparation request. It is a figure which shows the example of a question template. It is a flowchart explaining the production | generation process of a question information, and the production | generation process of an answer list. It is a figure which shows the example of the question information produced | generated by the question information production | generation part. It is a figure which shows the example which produces | generates an answer list | wrist from transaction performance information. It is a figure which shows the example of the screen where the answer was input into the question display form displayed on the user side terminal. It is a figure which shows the example of an answer template. It is a flowchart explaining the process by an answer process part. It is a figure which shows the example of reply information. It is a figure showing an example of a search condition template. It is a flowchart explaining the collation process by an answer information collation part. It is a figure which shows the example of the search conditions produced | generated by the reply information collation part. It is a figure which shows the example of the collation result for every question by a collation part. It is a figure which shows the sales transaction system which has an ASP server by which the password notification function part is mounted.

Explanation of symbols

100 Transaction Transaction System 200 Transaction Management Server 210 Transaction Transaction Information Database 220 User Database 230 Transaction Performance Information Database 243a Question Template 243b Search Condition Template 244a Response Template 245 Display Form Generation Unit 246 Password Notification Unit 250 Question Information Generation Unit 260 Answer List Generation Part 270 answer information collation part 300 user side terminal

Claims (4)

A transaction management program for causing a computer to function as a transaction management server that manages user transaction information of a user terminal connected via a network,
In the computer,
A receiving procedure for receiving user identification information for identifying a user and a password acquisition request from the user side terminal;
A question information generation procedure for generating question information related to a user's sales transaction with reference to a user transaction information database storing transaction identification information corresponding to the user identification information and the user identification information;
The password of the user associated with the user identification information when the answer content of the question information received from the user terminal matches the transaction result information of the user stored in the sale transaction information database A transaction management program for executing a password transmission procedure for transmitting a message to the user terminal.   The transaction management program according to claim 1, wherein the question information generation procedure determines a range of values used for generation of the question information using a random number.   3. The transaction management program according to claim 2, wherein the question information generation procedure sets the value determined by using the random number as a question information template for generating question information, and generates the question information. . A transaction management method for managing sales transaction information of a user of a user terminal connected via a network, wherein the computer
A receiving procedure for receiving user identification information for identifying a user and a password acquisition request from the user side terminal;
A question information generation procedure for generating question information related to a user's sales transaction with reference to a user transaction information database storing transaction identification information corresponding to the user identification information and the user identification information;
The password of the user associated with the user identification information when the answer content of the question information received from the user terminal matches the transaction result information of the user stored in the sale transaction information database And a password transmission procedure for transmitting the password to the user terminal.

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