JP2008165525A - Cost management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To collect a service cost generated in association with a recall for each customer, and calculate a total amount of the service costs. <P>SOLUTION: The cost management system comprises an internal instruction slip storage means which stores cost-collectable internal instruction slips; an ordering slip storage means which stores cost-uncollectable ordering slips; a cost information storage means which stores cost information associated with the internal instruction slips; a cost collection processing means which performs, based on the cost information accumulated in the cost information storage means, cost collection processing for each internal instruction slip; a first settlement processing means which performs processing for transferring the internal instruction slip-based cost information collected by the cost collection processing means to ordering slips associated with the internal instruction slips; and a second settlement processing means which performs processing for further tabulating and transferring the cost information transferred to the ordering slips to a corresponding master internal instruction slip. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a cost management system when a recall occurs.

In a cost management system provided in connection with the conventional MRP (Materials Resource Planning) system and ERP (Enterprise Resource Planning) software, when a poor quality product occurs, a system for managing the response status and cost Has been proposed (see, for example, Patent Document 1).
JP 2006-58597 A

  In general, the settlement system has an internal order slip registration function that registers a case when a case occurs, and an order that includes order information including the order amount when an order for individual goods or services is determined. It has a slip registration function. In this way, since the order amount described in the order slip is determined at the time of the order, the order amount is input at the same time when the order slip is registered. On the other hand, in the case of a case that occurs suddenly and occurs across multiple departments, such as a recall, the costs for various services such as the installation, operation verification, and various maintenance associated with the delivery of the goods are accurately estimated at the time of recall activation. Therefore, when registering an order slip related to service costs, a method of registering a free order slip and summing up the total cost afterwards has been used.

However, in the cost management as described above, it is impossible to grasp the service cost in real time because of the subsequent cost input, and it is impossible to accurately register and grasp the cost for each department.
In particular, after the enforcement of the Product Liability Act (PL), the number of recalls has increased rapidly, and cost management for recalls has become increasingly important.
The present invention has been made in view of such a situation. In recall cost management, the cost for recall is managed for each department in real time, and an extended function can be made without changing the generally popular settlement system configuration as much as possible. Provide a cost management system that functions as

  According to the first aspect of the present invention, there is provided an internal order slip storing means for storing an internal order slip that can be cost-collected, an order slip storing means for storing an order slip that cannot be cost-collected, and a cost associated with the internal order slip. Cost information storage means for storing information, cost collection processing means for performing cost collection processing for each internal instruction slip based on cost information stored in the cost information storage means, and internal instruction slips collected by the cost collection processing means The first settlement processing means for performing processing for transferring the cost information for each order to the order slip associated with the internal order slip and the cost information transferred to the order slip are further aggregated and transferred to the corresponding parent internal order slip A cost management system comprising a second settlement processing means for performing processing.

  The invention according to claim 2 is an internal order slip storing step for storing an internal order slip that can be collected, an order slip storing step for storing an order slip that cannot be cost-collected, and a cost associated with the internal order slip. A cost information storage step for storing information, a cost collection processing step for performing cost collection processing for each internal order slip based on the cost information accumulated in the cost information storage step, and an internal order slip collected by the cost collection processing step The first settlement processing step that performs the process of moving the cost information for each order to the order slip associated with the internal order slip and the cost information moved to the order slip are further aggregated and transferred to the corresponding parent internal order slip A cost management method comprising: a second settlement processing step for performing processing.

  The invention according to claim 3 is associated with an internal order slip storage function for storing an internal order slip that can be collected by a computer, an order slip storage function for storing an order slip that cannot be cost-collected, and an internal order slip. The cost information storage function for storing the cost information, the cost collection processing function for performing cost collection processing for each internal order slip based on the cost information accumulated in the cost information storage step, and the internal information collected by the cost collection processing step The first settlement processing function that performs the process of transferring the cost information for each order slip to the order slip associated with the internal order slip, and the cost information transferred to the order slip is further aggregated and the corresponding parent internal order slip A cost management program characterized by realizing a second settlement processing function for performing processing to be transferred to.

  As described above, according to the present invention, it is possible to store the cost of the service generated in connection with the recall for each customer and settle the total amount of the corresponding service cost related to the recall as the product warranty cost.

Hereinafter, an embodiment of the present invention will be described with reference to the drawings.
FIG. 1 is a conceptual diagram illustrating an example of a cost management system according to the present embodiment.
First, an overview of an example of a cost management system will be described with reference to FIG. 1, and then a characteristic portion according to the present invention will be described.

  When a recall occurs, a recall internal instruction slip, which is a recall instruction, is first registered in the system. Then, the planned independent requirements related to the recall are registered, and the manufacturing plan is performed by the MRP system. When the production plan is determined, a production order slip is registered. When the article is manufactured, the article is stored in a finished production warehouse. Then, the production order slip is settled.

  In addition, a free order slip relating to the delivery of goods for each customer accompanying the recall is registered. Next, a shipping slip in which the individual specific cost is entered is registered, and an article is allocated from the completed manufacturing warehouse and shipped. After the shipment, the delivery slip is settled and the costs related to the shipment are recorded in the recall internal order slip.

  In addition, a free order slip for each customer related to the service accompanying the recall is registered, and a service internal order slip is registered based on the free order slip. The cost for each department is entered for each service internal order slip. When this service internal order is settled, a service order slip relating to the service is registered. When the service order slip is settled, the amount of the service order slip is totaled in the recall internal order, and the amount is recorded.

  In addition, when a return slip is registered along with a return by recall, and a receipt slip is registered, a free order receipt slip is registered to provide a substitute. If there is an article necessary for the service operation, a purchase request slip relating to this is registered. Then, purchase order and order reference receipt are performed. Then, when the purchase request slip is settled with an order, the expenses related to the purchase are recorded in the recall internal order slip.

The above is the outline of the system. Cost management related to services, which is a feature of the system, will be described in detail below.
In this description, when another slip is registered in association with or derived from a specific slip, the relationship is associated with the child slip by storing information on the parent slip number. For example, when there is a recall internal order slip and a free order slip registered based on the recall internal order slip, the recall internal order slip is referred to as a parent slip and the free order slip is referred to as a child slip.

FIG. 2 is a block diagram showing the configuration of the system according to the present embodiment.
The cost management system according to the present embodiment includes an input unit 100, an output unit 200, a storage unit 300, a control unit 400, and a slip processing unit 500.
The input unit 100 accepts inputs such as internal order slips and order slips. The input may be information input using a keyboard, a mouse, or the like, or data may be input using a data file such as a CSV (Comma Separated Values) file.
The output unit 200 outputs the status and result of settlement by this system. The output destination may be a display such as a CRT (Cathode Ray Tube) or TFT (Thin Film Transistor), or may be configured to output a form to a printer or the like.

The storage unit 300 stores data input from the input unit 100 and data such as calculation results transmitted from the control unit 400, and in particular, an internal order slip storage unit 310, an order slip storage unit 320, a worker, The unit price storage unit 330 and the order-specific man-hour storage unit 340 are provided. FIG. 4 shows a data example of each slip stored in the storage unit 300 and a data example of man-hour information by instruction stored in the man-hour storage by instruction unit 340.
The internal order slip storage unit 310 stores internal order slip information, and in particular includes a recall internal order slip storage unit 311 and a service internal order slip storage unit 312.

  The recall internal instruction slip storage unit 311 stores the recall internal instruction slip. The recall internal instruction slip is recall instruction information registered when a recall occurs, and a data example is shown in FIG. The recall internal instruction slip has settlement rule information, item information, total amount information, customer information, and amount information in association with the internal instruction slip number information. Of these pieces of information stored in the recall internal instruction slip storage unit 311, customer information and money amount information are associated with a plurality of pieces of information for one slip number.

  The internal order slip number information is an identification number that uniquely identifies the slip within the system. The settlement rule information is information representing a settlement rule type such as a claim or a recall, for example, and each functional unit can select a processing path based on the settlement rule information. As the payment rule information, character string information such as “recall” may be stored, or a code may be organized to prepare a correspondence table between codes and payment rule types, and the codes may be stored. In the present embodiment, an example of operation when the settlement rule information represents a recall will be described.

The item information is identification information of the item (product) to be recalled, and the product name may be stored as a character string or may be stored as information organized into a code. The total amount information is the total amount information included in the child slip derived from the corresponding recall, and is recorded when the child slip is settled.
Customer information and money amount information are detailed information of child slips, and information of a plurality of combinations is stored. The customer information is customer information that the child slip has, and the amount information is the amount information that the child slip has.

  The service internal instruction slip storage unit 312 stores the service internal instruction slip. The service internal order slip is an internal order slip that is registered based on a free order slip, and includes internal order slip number information, settlement rule information, parent slip number information, recall number information, customer information, and man-hour information. , Department name information, and money amount information. Among these pieces of information, the information having the same name as the recall internal instruction slip is the same as described above, and therefore, information specific to the service internal instruction slip will be described.

  The parent slip number is the slip number of the slip that causes the service internal order slip to be issued. In this description, it is the slip number of the free order receipt slip. The recall number is the internal instruction slip number of the recall internal instruction slip number that causes the draft of this slip. The customer information is identification information of a customer who performs the service, and may be information organized in a code system. The amount information is cost information stored by the cost collection unit 530.

The order slip storage unit 320 stores order slip information, and particularly includes a free order slip storage unit 321 and a service order slip storage unit 322.
The free order slip storage unit 321 stores the free order slip. The free order slip is a customer order slip registered for each customer based on the recall internal order slip, and includes order slip number information, settlement rule information, parent slip number information, recall number information, and customer information. . The attributes of these information are the same as the information stored in other slips. Note that the parent slip number of the free order slip is the slip number of the recall internal order slip in this description.

  The service order slip storage unit 322 stores a service order slip. The service order slip is an order slip registered based on the service internal order slip, and includes order slip number information, settlement rule information, parent slip number information, recall number information, customer information, and amount information. Have. The attributes of these information are the same as the information stored in other slips. Note that the parent slip number of the free order slip is the internal order slip number of the service internal order slip in this description.

The worker unit price storage unit 330 is a table in which, for example, a unit price per hour is associated with a worker ID that is identification information for each worker. Each functional unit can detect the unit price by referring to the table based on the worker ID. In this table, the user registers data in advance.
The instruction-specific man-hour storage unit 340 stores man-hour information in association with information obtained by combining the internal instruction slip number and the worker ID. The man-hour information is, for example, numerical information whose unit is time.
The control unit 400 controls each functional unit in this system.
The slip processing unit 500 performs processes such as drafting, registration, and updating of various slips. The slip processing unit 500 particularly includes an internal order slip processing unit 510, an order slip processing unit 520, and a cost collection unit 530.

  The internal order slip processing unit 510 performs processing related to the internal order slip. The internal instruction slip processing unit 510 receives information input from the input unit 100 via the control unit 400 and stores the information in the storage unit 300 via the control unit 400. The internal order slip processing unit 510 particularly includes a recall internal order slip processing unit 511 and a service internal order slip processing unit 512. The recall internal instruction slip processing unit 511 performs processing related to the recall internal instruction slip. The service internal instruction slip processing unit 512 performs processing related to the service internal order slip.

The order slip processing unit 520 performs processing related to the order slip. The order slip processing unit 520 receives information input from the input unit 100 via the control unit 400 and stores the information in the storage unit 300 via the control unit 400. The order slip processing unit 520 has a free order slip processing unit 521 and a service order processing slip processing unit 522 in particular. The free order slip processing unit 521 performs processing related to the free order slip. The service order processing slip processing unit 522 performs processing related to the service order processing slip.
The cost collection unit 530 detects the amount of money from the worker unit price storage unit 330 based on the man-hour information and the department information for each data stored in the service internal instruction slip storage unit 312.

Next, service cost management according to the present invention will be described with reference to FIG.
When the recall occurs, the user inputs the recall internal instruction slip from the input unit 100. When the recall internal instruction slip information is input, the recall internal instruction slip processing unit 511 stores at least the internal order slip number, settlement rule information, and item information in the recall internal instruction slip storage unit 311 via the control unit 400. Are stored (step S10). At this time, the user may not input the internal instruction slip number, and the recall internal instruction slip processing unit 511 may generate identification information that is unique within the system and set it as the internal instruction slip number. The same applies to the generation of the slip number in the following description.

  Next, based on the recall internal instruction slip stored in the recall internal instruction slip storage unit 311, the user inputs free order slip information via the input unit 100 for each customer who shipped the corresponding item. When free order slip information is input, the free order slip processing unit 521 receives at least slip number information, settlement rule information, parent slip number information, recall number information, and customer information, as a free order slip storage unit 321. (Step S20).

The user inputs the service internal order slip information to the input unit 100 based on the free order slip. When the service internal order slip information is input, the service internal order slip processing unit 512 receives at least slip number information, settlement rule information, parent slip number information, recall number information, and customer information. It memorize | stores in the memory | storage part 312 (step S30).
Then, the user inputs, from the input unit 100, internal instruction slip number information corresponding to man-hour input, worker ID information of a worker who performs work based on the corresponding internal instruction, and man-hour information as work man-hours To do. The control unit 400 stores the input internal instruction slip number information, worker ID information, and man-hour information in the man-hour storage unit 340 by instruction (step S40).

  When the internal instruction slip number information, the worker ID information, and the man-hour information are input to the instruction-specific man-hour storage unit 340, the cost collection unit 530 refers to the worker unit price storage unit 330 and corresponds to the worker ID. The unit price is detected, and the amount is calculated by multiplying this by the numerical value input as the man-hour information. The cost collection unit 530 stores the calculated amount in the service internal instruction slip storage unit 312 as amount information (step S50).

  Next, the user inputs a settlement instruction for the service internal instruction slip into the input unit 100. When the settlement command is input, the service internal instruction slip processing unit 512 transmits service order processing slip information corresponding to the settlement command to the service order processing slip processing unit 522. The service order processing slip processing unit 522 generates service order slip information and stores it in the service order slip storage unit 322. At this time, the amount information stored in the service internal order slip is stored in the amount information of the service order slip, and 0 is stored in the amount information of the service internal order slip. That is, the amount of service internal order slip moves to the service order slip (step S60).

  When the service order is confirmed, the user inputs a service order slip settlement command to the input unit 100. When the payment order is input, the service order processing slip processing unit 522 transmits the service order slip information to the recall internal instruction slip processing unit 511. Based on the received service order slip information, the recall internal instruction slip processing unit 511 stores the combination of customer information and money amount information as a detail line, and adds the value indicated by the money amount information to the total money amount information (step S70). .

The user may register a plurality of free slips corresponding to the recall internal instruction slip registered in step S10 and repeat the processing up to step S70.
When the recall is completed, the user inputs a recall instruction for the recall internal instruction slip from the input unit 100. The recall internal instruction slip processing unit 511 outputs the value indicated by the total amount information of the corresponding recall internal instruction slip to the general account module (not shown) as the product warranty cost (step S80).

  As described above, according to the present invention, it is possible to store the cost of the service generated in connection with the recall for each customer and settle the total amount of the corresponding service cost related to the recall as the product warranty cost. That is, by referring to the data stored in the storage unit 300, the service cost related to the recall can be grasped in real time. In addition, since the service cost that cannot be recorded only with the order slip is recorded, the total cost for the recall can be accurately grasped. In addition, each voucher stores the parent voucher number that causes the draft, so that the voucher number can be traced and related vouchers can be referred to.

  Note that the program for realizing the function shown in FIG. 1 in the present invention is recorded on a computer-readable recording medium, and the program recorded on the recording medium is read into a computer system and executed, thereby performing cost management. You may go. Here, the “computer system” includes an OS and hardware such as peripheral devices. The “computer system” includes a WWW system having a homepage providing environment (or display environment). The “computer-readable recording medium” refers to a storage device such as a flexible medium, a magneto-optical disk, a portable medium such as a ROM and a CD-ROM, and a hard disk incorporated in a computer system. Further, the “computer-readable recording medium” refers to a volatile memory (RAM) in a computer system that becomes a server or a client when a program is transmitted via a network such as the Internet or a communication line such as a telephone line. In addition, those holding programs for a certain period of time are also included.

  The program may be transmitted from a computer system storing the program in a storage device or the like to another computer system via a transmission medium or by a transmission wave in the transmission medium. Here, the “transmission medium” for transmitting the program refers to a medium having a function of transmitting information, such as a network (communication network) such as the Internet or a communication line (communication line) such as a telephone line. The program may be for realizing a part of the functions described above. Furthermore, what can implement | achieve the function mentioned above in combination with the program already recorded on the computer system, and what is called a difference file (difference program) may be sufficient.

It is a conceptual diagram which shows the structure by one Embodiment of this invention. It is a block diagram which shows the structure of the system by one Embodiment of this invention. It is a flowchart which shows the operation example by one Embodiment of this invention. It is a figure showing an example of a slip and information which a slip has by one embodiment of the present invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 100 Input part 200 Output part 300 Storage part 310 Internal order slip memory | storage part (Internal order slip storage means)
311 Recall internal order slip storage unit 312 Service internal order slip storage unit 320 Order slip storage unit (order slip storage means)
321 Free order slip storage unit 322 Service order slip storage unit 330 Worker unit price storage unit (cost information storage means)
340 Man-hour storage unit by instruction 400 Control unit 500 Slip processing unit 510 Internal order slip processing unit (first settlement processing means)
511 Recall internal order slip processing section 512 Service internal order slip processing section 520 Order slip processing section (second settlement processing means)
521 Free order slip processing unit 522 Service order processing slip processing unit 530 Cost collection unit (cost collection processing means)

Claims (3)

An internal order slip storage means for storing internal order slips capable of collecting costs;
An order slip storage means for storing an order slip whose cost cannot be collected;
Cost information storage means for storing cost information associated with the internal instruction slip;
Cost collection processing means for performing cost collection processing for each internal instruction slip based on the cost information stored in the cost information storage means;
First settlement processing means for performing processing for transferring the cost information for each of the internal instruction slips collected by the cost collection processing means to the order slip associated with the internal order slip;
A cost management system comprising: a second settlement processing means for performing processing for further collecting the cost information transferred to the order slip and transferring it to the corresponding parent internal order slip. An internal order slip storage step for storing internal order slips capable of collecting costs;
An order slip storage step for storing an order slip whose cost cannot be collected,
A cost information storage step for storing cost information associated with the internal order slip;
Based on the cost information accumulated in the cost information storage step, a cost collection processing step for performing cost collection processing for each internal instruction slip;
A first settlement processing step for performing processing for transferring the cost information for each of the internal order slips collected by the cost collection processing step to the order slip associated with the internal order slip;
A cost management method comprising: a second settlement processing step of performing a process of further collecting and transferring the cost information transferred to the order slip to a corresponding parent internal order slip. Internal instruction slip storage function for storing internal order slips that can be collected on a computer,
Order receipt storage function for storing order receipts that cannot be collected,
A cost information storage function for storing cost information associated with the internal instruction slip;
Based on the cost information accumulated in the cost information storage step, a cost collection processing function for performing cost collection processing for each internal instruction slip;
A first settlement processing function for performing processing for transferring the cost information for each of the internal order slips collected by the cost collection processing step to the order slip associated with the internal order slip;
A cost management program that realizes a second settlement processing function for performing a process of further collecting the cost information transferred to the order slip and transferring it to the corresponding parent internal order slip.

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