JP2008092418A - Television operation system and television receiver - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a television operation system for, when a user is confused in operating a TV, displaying a cause and its solving method and assisting the user to smoothly perform the operation. <P>SOLUTION: The television operation system is provided with the television receiver 100 for outputting images of television broadcast to a display panel 28 and a remote control transmitter 10 for making a user remotely operate the operation of the television receiver 100, and gives an assist for confusion in terms of operation when operating the television. The remote control transmitter 10 transmits a help command when the user needs the assist in terms of the operation, the television receiver 100 stores the display state of the display panel 28 and the cause of user's confusion in terms of the operation and its solving method together. When receiving a help command, the receiver acquires the display state of the display panel 28 at the point of time of receiving it, and displays the cause of player's confusion in terms of operation and its solving method in the acquired display state. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a system for operating a display device, and in particular, when a user is confused by an operation when operating a TV, the cause of the confusing and a solution method (measure) are displayed to the user, and the user can smoothly perform the operation. It is related with the television operation system which helps.

A conference system using TV is known, and Patent Document 1 discloses that a help function is provided as a convenient function when using this type of conference system. In Patent Document 1, it is proposed that general information of a TV conference system is held in a terminal as a help function. When a user has a question about how to use or operate the conference system during a TV conference and an unclear point occurs in the function, information is displayed on the TV receiver for the own room monitor.
JP-A-62-279791 JP 2005-165944 A

However, in the TV conference system disclosed in Patent Document 1, when the user is confused by the operation when operating the TV, the cause of the confusion and the solution for solving the cause are not displayed to the user. The user cannot perform the operation smoothly.
Further, even in the help information display device disclosed in Patent Document 2, the cause of the confusion when the user operates the display device and the solution thereof are not displayed.

  Therefore, the present invention solves the above problems, and when the user is confused by the operation when operating the TV, displays the cause of the confusing and a solution to the cause to help the user to perform the operation smoothly. It is an object of the present invention to provide a television operating system and a television receiver that can perform the above.

  The present invention includes a display device that outputs a received television broadcast image to a display panel, and a remote control transmitter that allows a user to remotely control the operation of the display device. The remote control transmitter transmits a help command to the display device in response to a user instruction, and the display device displays a display panel. The state and the cause of the user's operation confusion and its solution are stored correspondingly, and when receiving the help command from the remote control transmitter, the display state of the display panel at the time of reception is obtained, The television operation for displaying on the display panel the cause of the user's operational confusion corresponding to the display state of the acquired display panel and the solution. It is a system.

  Further, according to the present invention, the remote control transmitter has a transmission unit that transmits operation information when operated by the user, and the display device receives the operation information from the remote control transmitter. It is a television operation system which has a receiving part which receives the help command.

  According to the present invention, when the display state of the display panel at the time when the help command is received is a normal viewing state, the display device displays a help list having a plurality of help items on the display panel. When the user selects a help item in the help list, the television operation system displays a cause corresponding to the selected help item and a countermeasure column indicating a solution.

  Furthermore, the present invention is the television operation system in which the display device erases the display of the help list on the display panel when the user does not select a help item in the help list displayed on the display panel.

  The display device may display an operation method for the specific screen when a specific screen in which the display state of the display panel at the time when the help command is received is different from the normal viewing state is displayed. TV operating system.

  In the present invention, the display device displays on the display panel the help items in the help list, the cause corresponding to the help items, and the contents of a column of measures that are solutions to the help items. It is a television operation system that announces in

  Furthermore, the present invention is a television receiver that outputs a received television broadcast image to a display panel, and stores the display state of the display panel, the cause of confusion in user operation, and the solution thereof. When receiving the help command from the remote control transmitter, the display state of the display panel at the time of reception is obtained, and the cause of the user's operational confusion corresponding to the obtained display state of the display panel and the solution thereof are described above. This is a television receiver for displaying on a display panel.

  According to the present invention, when a user is confused by an operation when operating a TV, the cause of the confusing and a solution to the cause are displayed to the user, thereby helping the user to perform the operation smoothly. It is possible to greatly reduce the user's confusion in TV operation.

The best mode for carrying out the present invention will be described.
Embodiments of a television operation system and a television receiver according to the present invention will be described with reference to the drawings.
In the following embodiments, a television receiver will be described. However, a one-segment mobile phone, a projector, a personal computer, a display for displaying data, etc. In addition to television broadcasting using a screen (for example, 100 to 500 inches), data display, etc. It can also be applied to display products for presentations.

  Examples will be described. FIG. 1 is a diagram illustrating a system configuration of the television operation system according to the present embodiment. 1, the television operation system includes a television receiver and a remote control transmitter (hereinafter referred to as “remote control transmitter”. 10. The television receiver is a display device and includes a receiver main body 100. It includes a terrestrial analog broadcast receiving antenna 101, a terrestrial digital broadcast receiving antenna 102, a liquid crystal display panel 28, and a speaker 15.

  The configuration of the receiver body 100 of the television receiver will be described. The analog tuner unit 103 of the receiver main unit 100 receives analog broadcast radio waves received by the terrestrial analog broadcast receiving antenna 101. The digital tuner unit 104 receives digital broadcast radio waves received by the terrestrial digital broadcast receiving antenna 102.

  The analog tuner unit 103 is connected to the video selector unit 109 and the audio selector unit 113 via the AV switch unit 105. As a result, the analog signal is separated into a video signal and an audio signal by the AV switch unit 105, the video signal is sent to the video selector unit 109, and the audio signal is sent to the audio selector unit 113.

  The digital tuner unit 104 is connected to the video decoding / capturing unit 108, the EPG / OSD / reservation processing unit 110, and the audio decoding unit 111 via a digital demodulating unit 106 and a demultiplexing unit (DMUX, demultiplexer) 107. The digital signal from the digital tuner unit 104 is demodulated by the digital demodulation unit 106 and then separated into a video signal and an audio signal by the separation unit 107. The video signal is sent to the video decoding / capturing unit 108 and the EPG (electronic program guide) / OSD / reservation processing unit 11, and the audio signal is sent to the audio decoding unit 111.

  The video signal processed by the video decode / capture unit 108 is sent to the video output conversion unit 112 via the video selector unit 109.

  The video signal from the EPG (electronic program guide) / OSD (favorite registration screen) / reservation processing unit 110 is sent to the video output conversion unit 112 together with the video signal from the video selector unit 109.

  The audio signal decoded by the audio decoding unit 111 is sent to the audio selector unit 113.

  Based on the video signal, the video output conversion unit 112 displays video on the liquid crystal display panel 28 in the case of analog broadcasting, and displays video and an electronic program guide in the case of digital broadcasting. The audio output conversion unit 114 causes the speaker 15 to output sound based on the audio signal.

  On the other hand, as shown in FIG. 1, the receiver body 100 includes a channel selection unit 115, a RAM (random access memory) 116, a CPU (central processing unit) 117, a video mouse microcomputer 119, a nonvolatile memory 120, a communication control unit 121, A remote control light receiving unit 122 is provided.

  Tuning unit 115, RAM (random access memory) 116, CPU (central processing unit) 117, video mouse microcomputer 119, nonvolatile memory 120, communication control unit 121, remote control light receiving unit 122, video decoding / capturing unit 108, EPG The / OSD / reservation processing unit 110 and the audio decoding unit 111 are connected by a bus.

  The channel selection unit 115 is connected to the analog tuner unit 103 and the digital tuner unit 104. The CPU 117 gives a command to each element through the bus and instructs data exchange. When the user presses the channel selection button or the like of the remote control transmitter 10 and there is a channel selection command from the light emitting unit 12 of the remote control transmitter 10 to the remote control light receiving unit 122 side, the CPU 117 gives a command to the channel selection unit 115 and the channel selection unit 115. Selects a broadcasting station by the tuner sections 103 and 104, respectively.

  The RAM 116 stores software for executing a television operating help procedure. The video mouse microcomputer 119 gives an instruction to the video mouse 118.

  The non-volatile memory 120 stores information necessary for executing a television operation help procedure, for example, the cause of the user's operation confusion in the display state of the display panel, and a solution to the problem. This information is read through the bus as required by a command from the CPU 117.

  The communication control unit 121 is connected to an external telephone line and a LAN (local area network), and can be connected to a TV for another video conference, for example.

The remote control light receiving unit 122 receives light generated from the light emitting unit of the remote control transmitter 10. The remote control transmitter 10 has a plurality of operation parts for the user to perform various operations on the television receiver.
As the remote control transmitter 10, a radio remote controller that transmits operation information by radio waves or the like can be used.

  The light emitting unit of the remote control transmitter 10 uses, for example, a light emitting diode, and the remote control light receiving unit 122 can use a photodiode. The remote control transmitter 10 includes a help button that is pressed when the user is confused by the operation. The help button is an example of a help command unit, and is one of a plurality of operation buttons. When the user presses the help button, light for instructing a help operation is sent from the light emitting unit to the remote control light receiving unit 112.

  When the help command is given by the help button of the remote control transmitter 10, the screen of the liquid crystal display panel 28 is inferred to cause the user's operational confusion according to the state of the liquid crystal display panel 28 at the time when the help command is given. And it is a part which displays the solution method of the cause of confusion. These processes include, for example, a RAM (random access memory) 116, a CPU (central processing unit) 117, a video mouse microcomputer 119, a nonvolatile memory 120, a communication control unit 121, a remote control light receiving unit 122, a video decoding / capturing unit 108, This is performed by the EPG / OSD / reservation processing unit 110, the audio decoding unit 111, the video selector unit 109, the video output conversion unit 112, the audio selector unit 113, and the audio output conversion unit 114.

  Next, with reference to FIG. 2 and FIG. 3, the help procedure for the television operation in the television operation system of the present embodiment will be specifically described. FIG. 2 shows an outline of a television operation help procedure, and FIG. 3 shows a television operation help procedure in detail.

  The outline of the help procedure shown in FIG. 2 includes steps S101 to S106. In step S <b> 101, when the user presses the help button of the remote control transmitter 10 shown in FIG. 1, the remote control transmitter 10 emits light to the remote control light receiving unit 122. When the remote control light receiving unit 112 receives light, in step S102, the CPU 117 acquires current information (state information) of the liquid crystal display panel 28.

  In step S103, the CPU 117 determines whether the current state of the liquid crystal display panel 28 is “normal viewing of a television program” or “displaying a specific screen”.

  In the case of normal viewing of a television program, a help list is displayed on the liquid crystal display panel 28 in step S104. This help list has a plurality of help items. When the user presses the selection button of the remote control transmitter 10 and selects a help item from the help list, the CPU 117 causes the liquid crystal display panel 28 to resolve the cause and the cause (solution) in step S105. Display the method) list and exit.

  On the other hand, when the current state information of the liquid crystal display panel 28 displays “specific screen” in step S103, the process proceeds to a specific screen transition step S106. Display the operation method for the screen.

  The specific screen transition step S106 will be further described in detail with reference to FIG. Steps S201 to S205 shown in FIG. 3 are the same as steps S101 to S105 shown in FIG. FIG. 3 shows the specific screen transition step S106 in FIG. However, if no help item in the help list has been selected in step S204, the display of the help list is erased from the liquid crystal display panel 28 in step S206, and the process ends.

  The current panel information acquired in step S203 is divided into a menu screen, an EPG screen, a preference registration screen, a warning screen, and a channel selection screen as specific screens.

  If the current panel information acquired in step S203 is a menu screen, the process proceeds to step S211. In step S211, information on the help item focused on the screen is acquired. Next, in step S212, the explanation of the focused help item is displayed on the liquid crystal display panel 28, and the process ends.

  If the current panel information acquired in step S203 is an EPG screen, the process proceeds to step S221. In step S221, an explanation of how to use the EPG (for example, an operation method) is displayed on the liquid crystal display panel 28, and the process ends.

  If the current panel information acquired in step S203 is a preference registration screen, the process proceeds to step S231. In step S231, the preference registration is displayed on the liquid crystal display panel 28, and the process ends.

  If the current panel information acquired in step S203 is a warning screen, the process proceeds to step S241. In step S241, the contents of the warning text are acquired, and in step S242, a list of causes of warnings and countermeasures (solutions) are displayed on the liquid crystal display panel 28, and the process ends.

  If the current panel information acquired in step S203 is a channel selection screen, the process proceeds to step S251. In step S251, the channel selection method is displayed on the liquid crystal display panel 28, and the process ends.

  By the way, as a help item of the help list displayed on the liquid crystal display panel 28 in step S204, specifically, for example, a method of switching between terrestrial A broadcast, terrestrial D broadcast, BS broadcast, and CS broadcast, and a method of inputting three digits. Including how to set the channel.

Next, an example of the help list displayed on the liquid crystal display panel 28 is shown in FIG. A help list 401 is displayed on the liquid crystal display panel 28, and “Please select the current situation” is displayed. The help list 401 has a plurality of selection help items as follows.
・ No video or audio ・ Video appears but no audio ・ Sound comes but no video ・ No video, only noise ・ Electronic program guide (EPG) is not displayed ・ No problem

  The user can select these help items using a selection button (not shown) of the remote control transmitter 10. For example, when the “video appears but no audio” item is selected from the above help items, information such as volume and mute status is acquired and possible causes are displayed. For example, the liquid crystal display panel 28 displays “The sound is muted. Please XX to cancel the muted state.”

When, for example, a “no particular problem” help item is selected from the above-mentioned help items, a help list 402 regarding the operation method is displayed on the liquid crystal display panel 28. In this help list 402, “Please select the information you want to know” is displayed and has a plurality of help items as follows.
・ I want to know how to select a channel ・ I want to know how to make a program reservation ・ I want to adjust the video ・ I want to adjust the audio ・ I want to watch paid broadcast ・ I want to change the screen size

  Then, the user may select these help items using a selection button (not shown) of the remote control transmitter 10.

  When displaying on the liquid crystal display panel 28, a help list or the like can be displayed using the entire surface of the liquid crystal display panel 28, but the current screen is displayed on one screen portion of the liquid crystal display panel 28 and the rest is displayed. It is also possible to display a help list or the like on the screen part.

  In the help list 400 of FIG. 4, if the screen of the liquid crystal display panel 28 is “No video, only noise”, it is considered that the channel is not set, After the help guide “Please do” is displayed on the liquid crystal display panel 28, the channel setting menu can be displayed, or the channel setting can be automatically performed. In this case, it is considered that the antenna is not set correctly, and a help guide “Please check the antenna setting” is displayed on the liquid crystal display panel 28, and the method of setting the antenna is described together with an explanatory diagram. Can be displayed.

  In FIG. 4, when “sound comes out but no video”, a help guide “make sure that the video is not turned off” is displayed on the liquid crystal display panel 28.

  In addition, while displaying the menu, it is possible to display detailed information of the focused item or display a menu item related to the focused item. In addition, while the electronic program guide (EPG) is being displayed on the liquid crystal display panel 28, a help guide can be provided for how to use the electronic program guide.

  As described above, in the television operation system according to the embodiment of the present invention, a dedicated help button is prepared in the remote control transmitter 10 for TV operation. When the user is confused by the TV operation, the help button can be pressed. According to the state of the TV screen when the help button is pressed, it is possible to find out the cause of the user's confusion and display a solution for solving the cause.

  In the embodiment of the present invention, when the solution cannot be easily displayed on the liquid crystal display panel 28, the corresponding instruction in the instruction manual describing the corresponding solution is used instead of the direct display of the solution. It is also possible to display page numbers on the liquid crystal display panel 28.

  The television operation system according to the embodiment of the present invention includes a liquid crystal display panel 28, a remote control transmitter 10 having a help button for giving a help command when a user needs help in operation, and a remote control transmitter. When the help command is issued by the ten help buttons, the liquid crystal display panel 28 finds the cause of the user's operation confusion according to the state of the liquid crystal display panel 28 at the time when the help command is issued, and solves the cause of the confusion. Display method. Thereby, the cause of the user's confusion is estimated and the solution is displayed. Not only can the user know the solution, but it can also lead to the solution.

  In the television operation system according to the embodiment of the present invention, the remote control transmitter 10 includes the light emitting unit 12 that generates light when the help button is pressed, and the television receiver receives light from the remote control transmitter 10. The light receiving unit 122 receives a help command by receiving the light. Thereby, the user can easily perform the TV operation smoothly with a simple configuration.

  Furthermore, in the television operating system according to the embodiment of the present invention, when the state of the liquid crystal display panel 28 at the time when the help command is issued is a normal viewing state, a help list having a plurality of help items is displayed on the liquid crystal display panel 28. When a help item in the help list is selected, a column corresponding to the cause corresponding to the selected help item and a solution for the cause is displayed. As a result, the cause according to the help item and the solution to the cause can be displayed on the liquid crystal display panel 28, and the user can easily perform the TV operation easily.

  In the television operating system according to the embodiment of the present invention, when the state of the liquid crystal display panel 28 at the time when the help command is issued is a normal viewing state, the help items in the help list displayed on the liquid crystal display panel 28 are displayed. If no selection is made, the display of the help list on the liquid crystal display panel 28 is erased. Thereby, when the user does not select any help item in the help list, the display of the help list can be erased and the original screen can be easily restored.

  In the television operating system according to the embodiment of the present invention, when a specific screen is displayed in which the state of the liquid crystal display panel 28 at the time when the help command is issued is different from the normal viewing state, there is an operation method for the specific screen. Is displayed. Thereby, the user can know the operation method for a specific screen, and the user can easily perform the TV operation smoothly.

  Furthermore, in the television operating system according to the embodiment of the present invention, the contents of the help items in the help list and the countermeasures that are causes and solutions to the causes according to the help items are displayed on the screen of the liquid crystal display panel 28. In addition to being displayed, the voice is announced through a speaker. As a result, the user can not only visually confirm the cause and the solution to the cause on the screen, but also by voice.

  By the way, the present invention is not limited to the above embodiment, and the image display means is not limited to the left and right division example of the screen, and the screen may be divided into two vertically. The image display means is not limited to a liquid crystal display panel, and other types of display panels such as a plasma display device may be used. In addition to the display panel, the image display means may be an image projection type image display device or the like.

It is a figure which shows the system configuration | structure of the television operation system of an Example. It is a figure which shows the outline of the help procedure in the television operation in an Example. It is a figure which shows the detail of the help procedure of the television operation in an Example. It is a figure which shows an example of the help list in an Example.

Explanation of symbols

10 Remote control transmitter 15 Speaker 28 Liquid crystal display panel 122 Remote control light receiving unit

Claims (7)

A display device that outputs a received television broadcast image to a display panel, and a remote control transmitter that allows a user to remotely control the operation of the display device. A TV operation system that can help
The remote control transmitter receives a user instruction and transmits a help command to the display device,
The display device stores the display state of the display panel, the cause of confusion in the user's operation and the solution thereof, and when receiving a help command from the remote control transmitter, A television operating system that acquires a display state of a display panel, and displays on the display panel a cause of a user's operation confusion corresponding to the acquired display state of the display panel and a solution method thereof. The television operation system according to claim 1.
The remote control transmitter has a transmission unit that transmits operation information when operated by the user,
The television operation system, wherein the display device includes a receiving unit that receives the help command by receiving operation information from the remote control transmitter. The television operation system according to claim 1 or 2,
The display device displays a help list having a plurality of help items on the display panel when the display state of the display panel at the time of receiving the help command is a normal viewing state, and the help in the displayed help list When the user selects an item, a cause corresponding to the selected help item and a countermeasure column which is a solution to the cause are displayed. The television operation system according to claim 3.
The television display system, wherein the display device erases the display of the help list on the display panel when the user does not select a help item in the help list displayed on the display panel. The television operation system according to claim 3.
The display device displays an operation method for the specific screen when a specific screen in which a display state of the display panel at the time of receiving the help command is different from a normal viewing state is displayed. TV operation system. In the television operation system according to any one of claims 3 to 5,
The display device displays the help items in the help list, the contents corresponding to the cause corresponding to the help items and the contents of a column of measures as a solution thereof on the display panel, and also announces by voice through a speaker. TV operation system. A television receiver that outputs a received television broadcast image to a display panel,
The display state of the display panel is stored in correspondence with the cause of the user's operational confusion and its solution, and when the help command is received from the remote control transmitter, the display state of the display panel at the time of reception is acquired. A television receiver that displays on the display panel the cause of the user's operational confusion corresponding to the acquired display state of the display panel and the solution thereof.

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